Zeer goed 7,6
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Zeer goed



uit 3752 beoordelingen
  • Hygiëne 7,8
  • Faciliteiten 6,9
  • Ligging 8,0
  • Kamercomfort 7,7
  • Personeel 7,6
  • Verhouding prijs/kwaliteit 7,6
  • Ontbijt/maaltijden 6,7
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Geverifieerde beoordelingen

agnes van Verenigde Staten
Gezin met oudere kinderen
Superior
Ik verbleef 20 nachten in september 2016
Family reunion
No question the location is fantastic, it is convenient to the center of Causeway Bay. A six to seven minutes walk to Times Square where there is an abundance of shops and cuisine choices. The housekeeping is hit or miss. We have two in the room and some days we got one set of towels and other days I have to call down to refill the soap dispenser and get some hand/face towels. I had a voice mail and called to retrieve, I communicated both in English and Cantonese and they couldn't understand me! I was puzzled to say the least. Then there's the double beds which is what we requested, be ware that the double beds are Twin size ( seems even smaller then that). My daughter who is 5 ' 9" has her legs hanging off the bed. The free phone was a nice touch to have. Overall be fully prepare and you will have a good time. Like I said, you can't beat the location for the Causeway Bay location!
Beoordeeld 26 september 2016

Agustino van Indonesië
Gezin met jonge kinderen
Superior
Ik verbleef 3 nachten in juli 2015
ok
great hotel n location
Beoordeeld 25 september 2016

asmara van Indonesië
Zakelijke reiziger
Superior
Ik verbleef één nacht in september 2016
only room sizes is small
all is wonderfull
Beoordeeld 25 september 2016

Chee van Maleisië
Individuele reiziger
Deluxe Met Ontbijt
Ik verbleef één nacht in september 2016
good room. legit room. a little dodgy in the location. the staff were friendly in general
There was this staff that were side eyeing me like I did something wrong which got me a little uncomfortable
Beoordeeld 24 september 2016

Lydia van Filipijnen
(Echt)paar
Deluxe Met Ontbijt
Ik verbleef één nacht in september 2016
Nice hotel
Nice and friendly staff
Beoordeeld 23 september 2016

Samantha van Maleisië
Zakelijke reiziger
Deluxe Kamer met Queensize Bed of 2 Aparte Bedden
Ik verbleef 2 nachten in september 2016
Not good
Not good compared to other hotels
Beoordeeld 21 september 2016

Vanessa van Singapore
Groep
Onderling Verbonden Deluxe Kamer
Ik verbleef 3 nachten in september 2016
Unacceptable service
Experience frm checking in till checking out of hotel was a nightmare. We spent half an hour at the check in, partly due to inability of staff to understand and communicate with us. They insisted that we pay on check in instead of check out. Then the staff entered the wrong amount on the credit card and had we not checked, we would've paid more for our stay. They were also extremely unflexible with our requests and the manager or senior staff that overhead our conversation told the staff serving us to just say no. So he kept saying no to everything after that. We had booked 2x2connecting rooms (i.e. 8 pax) in the same booking reference. When we got the keys we realised we were on different floors, 7 levels apart. After asking them to put us together on the same floor, they said there are no available rooms and that they did not think we will be checking in together! What sort of excuse is that?! They then offers to give us rooms on the same floor the next day but we didn't hear from them after that. The toilet in my room constantly stank of urine, rooms were small and walls were thin. During check out, after handing over the keys, they refused to let us go off until the rooms are checked even tho they had held the credit card charge when we checked in. Definitely not a 4 star hotel.
Beoordeeld 19 september 2016

Yen van Singapore
Individuele reiziger
Deluxe Kamer met Queensize Bed of 2 Aparte Bedden
Ik verbleef 2 nachten in september 2016
Too expensive
would have other better options
Beoordeeld 19 september 2016

SIU van Verenigd Koninkrijk
Zakelijke reiziger
Deluxe Met Ontbijt
Ik verbleef één nacht in augustus 2016
Surprisingly excellent!
Didnt expect the amazing of this hotel. spacious room, friendlier staff, got me by surprise!
Beoordeeld 18 september 2016

Swee van Maleisië
Gezin met jonge kinderen
Deluxe Aangrenzende Kamers met Tussendeur
Ik verbleef 3 nachten in september 2016
Good stay
The rooms were clean and the staffs were friendly and helpful. Breakfast options were limited but good enough to start the day. Would be better to have a vent hood where they fry eggs for breakfast or else the whole restaurant smells. The wait for lift, especially in the morning was a pain. Spare at least 15minutes for that! Location wise is good, about 5-8minutes walk to nearest MRT, restaurants, convenience stores and malls. You need to walk to the main road to get taxi. Overall, it was a pleasant stay.
Beoordeeld 16 september 2016


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