Geweldig 8,3
op basis van 1142 beoordelingen

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Geweldig



uit 1142 beoordelingen
  • Hygiëne 8,6
  • Faciliteiten 8,3
  • Ligging 8,5
  • Kamercomfort 8,4
  • Personeel 8,3
  • Verhouding prijs/kwaliteit 7,8
  • Ontbijt/maaltijden 7,8
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SUNHEE van Zuid-Korea
Gezinnen met oudere kinderen
Premier Driepersoonskamer met Smartphone
Ik verbleef 2 nachten in juli 2016
good!
good!
Beoordeeld 08 september 2016

Edward van Verenigd Koninkrijk
(Echt)paren
Superior
Ik verbleef 5 nachten in mei 2016
Shocking Service on the last day
On check out we asked to retain a key to access the lifts so we could continue to use the rooftop pool (we had an evening flight). This was initially denied - apparently the hotel policy is guests are not allowed to use facilities after check out. (We could perhaps understand if the facilities were oversubscribed, but only 3 people were using the roof terrace at the time). Having never come across such a negative policy before we complained about this and after some debate they reluctantly agreed to make an exception and let us use the pool. Unfortunately this ridiculous situation did not end there. To access the pool we had to give our room number to the Spa desk. Immediately they raised a concern that we had checked out and we advised them our pool use had been authorised by the front desk. We proceeded to the pool. The front desk then rang the pool desk to ask to us to leave, after several further conversations (and a significant amount of discomfort) we were told we could sit by the pool, but under no circumstances should we enter the pool.... Otherwise the hotel rooms are compact but modern and clean, the bed was very comfortable. Breakfast buffet was decent (if expensive). It's 10mins walk to the MTR. The concierge tried to be helpful with directions/restaurant booking requests but we subsequently found them to be wrong on a number of occasions e.g. telling us restaurants were closed for the day (we subsequently ate at them 2 hours later). It's worth noting the pool (if you're allowed to swim in it!!) looses the sun mid-afternoon.
Beoordeeld 02 september 2016

Kaylee van Verenigde Staten
Individuele reizigers
Superior Tweepersoonskamer met Queensize Bed of 2 Aparte Bedden en een Smartphone
Ik verbleef één nacht in augustus 2016
Great Hotel
A good price for what you get. The room was huge for Hong Kong, and the pool on the roof is tough to beat. You do have to walk 5-10 minutes to get to the center of TST which is actually a little far for Hong Kong, but no big deal at all.
Beoordeeld 30 augustus 2016

KIRSTEN van Filipijnen
Zakelijke reizigers
Superior
Ik verbleef 3 nachten in juli 2016
very good..very peaceful
very good..very peaceful
Beoordeeld 29 augustus 2016

eileen van Filipijnen
Gezinnen met jonge kinderen
Superior
Ik verbleef 2 nachten in augustus 2016
Good location. Nice room, great bed and comfortable pillows. Swimming pool too cold to be able to swim longer.
Beoordeeld 25 augustus 2016

Lisa van Nieuw-Zeeland
(Echt)paren
Deluxe
Ik verbleef 5 nachten in augustus 2016
Definitely liked our stay here!
Great hotel with spacious room, nice pool and helpful staff.
Beoordeeld 23 augustus 2016

Hyerim van Zuid-Korea
Individuele reizigers
Ik verbleef één nacht in augustus 2016
good!
Room: wide & clean but expensive...
Beoordeeld 20 augustus 2016

Taek-Gwang van Zuid-Korea
Individuele reizigers
Deluxe
Ik verbleef 3 nachten in augustus 2016
Location is perfect
Good location. The staff is so kind. The pool on the rooftop is fantastic.
Beoordeeld 19 augustus 2016

Kheng van Singapore
Zakelijke reizigers
Deluxe
Ik verbleef 2 nachten in augustus 2016
Attitude
There is no queuing pattern or system. Counter adviser simply take whoever walks in or cut in front. Front desk is not polite. I'm a customer, I don't owe the hotel anything or the staff!
Beoordeeld 14 augustus 2016

Jayesh van Verenigd Koninkrijk
Gezinnen met oudere kinderen
Deluxe
Ik verbleef 7 nachten in juli 2016
Nice hotel and good location
A nice hotel and well connected. The staff we encountered were friendly and willing to help.
Beoordeeld 09 augustus 2016


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