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Excellent 8,3
op basis van 309 beoordelingen

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Excellent



uit 309 beoordelingen
  • Hygiëne/conditie hotel 8,5
  • Faciliteiten 8,3
  • Ligging 8,2
  • Kamercomfort 8,5
  • Personeel 8,4
  • Verhouding prijs/kwaliteit 7,8
  • Ontbijt/maaltijden 8,2

7,6 Jaime I.
Verenigde Staten
05 februari 2016
Ho Ho Ho Holiday
Took my wife and young daughter for a Christmas holiday. Our stay was very relaxing. The extra portable bed was provided without cost which my daughter loved. The buffet was great. Service all around is terrific. Had a problem with the TV and a hotel technician was at our room within 15 minutes. Relaxing cabanas by the pool for daddy and a kiddy pool for daughter plus other activities for kids.

10 Nur A.
Singapore
08 januari 2016
Amazing stay yet again!
Friendly hotel staff, food variety at Jamoo & the ambiance
This is the second time we're staying at Shangri La Surabaya and we're as impressed by their service as the first time we came. We always look forward to an amazing stay with Shangri La Surabaya and they have not disappointed us at all. They deserve being a 5 star hotel definitely. Thank you Shangri La Surabaya. We'll definitely be back again.

10 Siim S.
Estland
19 december 2015
Great! A Shangri-La true to its name :)
Couples relaxing, sauna/spa, food

7 gisela F.
Indonesië
03 december 2015
the toilet flush is jammed and the bathub as well
its clean, convinient
The toilet was jammed and the bathub as well for few days that I stay there, the food is okay,

9,7 FERNAND S.
Indonesië
18 oktober 2015
Luxurious and Comfy
Food, Staff and ambience
Just a short, nice and comfy stay

8,7 Eristiana T.
Indonesië
16 oktober 2015
kamarnya masih konvensional
good food, best pool, helpful staff
had a great restaurant, nice and helpful staff but the room still conventional. need upgrading in room decor so that customer feels worth staying here.

8,7 Joanna C.
Singapore
06 augustus 2015
Great stay for business trip
Location, Safety, Value
The stay was great. Ideal place for meetings. Clean room and comfortable bed

8,7 Karel K.
Indonesië
01 augustus 2015
NICE PLACE
Near shopping Center

5,7 Budi G.
Indonesië
26 juni 2015
Hotel ok
Ok ok ok hotel

8 hakrok C.
Zuid-Korea
24 juni 2015
Little bit old but comfortable
Calm, clean, comfortable
Hotel is kinda old but can feel comfortable. Breakfast is not so good, during 4-stayed-mornings, everyday almost same.