Public areas, Ana y Jose Charming Hotel and Spa in Tulum
Facilities, Ana y Jose Charming Hotel and Spa in Tulum
Swimming pool, Ana y Jose Charming Hotel and Spa in Tulum
Lobby, Ana y Jose Charming Hotel and Spa in Tulum
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Ana y Jose Charming Hotel and Spa

4.5 stars out of 5
Cancun-Tulum Road Bocapaila Km 7, Tulum, Tulum, Mexico, 77780 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Tulum part of Tulum, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Felipe Carrillo Puerto Airport. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Front desk [24-hour]

Airport transfer

Private beach

Facilities

Airport transfer

Valet parking

Pets allowed

Shuttle service

Spa

Swimming pool [outdoor]

Bicycles

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Tulum every 32 minutes on Agoda.com
9.4Exceptional

2 reviews

2 reviews

See map

10Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
South Tulum Beach
40 m
Tulum Jungle Gym
420 m
Parking
520 m
Camping Chávez Tulum
1.0 km
Jungle gym
1.3 km
Value for money8.0
Distance to city center10.0 km
Location rating10.0

Rooms available at Ana y Jose Charming Hotel and Spa

Suite Garden View
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Suite Ocean View
...
  • Room size: 60 m²/646 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Apartment
...
  • 5 bathrooms
  • Shower
  • 1 king bed & 1 king bed & 2...
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Villa with Private Pool
...
  • Room size: 180 m²/1938 ft²
  • 3 bathrooms
  • 1 king bed & 1 king bed & 1...
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Deluxe Double Room with Sea View
...
  • Room size: 66 m²/710 ft²
  • Sea view
  • 1 king bed
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Superior King Room
...
  • Room size: 61 m²/657 ft²
  • Shower
  • 1 king bed
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Suite with Garden View (1 adult)
...
  • Balcony/terrace
  • Shower
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Suite with Garden View (3 Adults)
...
  • Balcony/terrace
  • Shower
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Suite with Ocean View (1 Adult)
...
  • Balcony/terrace
  • Shower
Enter dates to see prices
Suite with Ocean View (3 Adults)
...
  • Balcony/terrace
  • Shower
Enter dates to see prices

Top things to do in Tulum

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Ana y Jose Charming Hotel and Spa have bars on the premises?

Enjoy your getaway the best way yet with Ana y Jose Charming Hotel and Spa's bar and poolside bar available right in front of your doorstep for whenever you need a sip or two.

Does Ana y Jose Charming Hotel and Spa have an option for contactless check-in and check-out?

At Ana y Jose Charming Hotel and Spa, travelers can take part in contactless check-in and check-out option provided by this property for your comfort and safety.

What are the property's policies for children's bedding at Ana y Jose Charming Hotel and Spa?

Ana y Jose Charming Hotel and Spa's policy relating to children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Ana y Jose Charming Hotel and Spa have?

Ana y Jose Charming Hotel and Spa has a total of 24 rooms.

In which languages can Ana y Jose Charming Hotel and Spa's personnel communicate?

Ana y Jose Charming Hotel and Spa can speak in 2 languages and supports well-known languages such as English and Spanish for guests going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What do guests like most about Ana y Jose Charming Hotel and Spa?

Past guests that stayed at Ana y Jose Charming Hotel and Spa have given this property a rating of 10.0 for its remarkable cleanliness as the major highlight for their stay.

What is the verified guest review consensus about Ana y Jose Charming Hotel and Spa's wellness amenities?

67.0% of our verified guest reviews have given a positive review and remarks about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Ana y Jose Charming Hotel and Spa down in the review section.

What is the average rating that verified Families with young children have given to Ana y Jose Charming Hotel and Spa?

Past families with young children that have stayed at this property have given Ana y Jose Charming Hotel and Spa an average rating of 8.2. You can look up more specific customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to Ana y Jose Charming Hotel and Spa?

Past families with older children that have stayed at this property have given Ana y Jose Charming Hotel and Spa an average rating of 8.6. You can search for more thorough customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Ana y Jose Charming Hotel and Spa?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated hours may be charged an additional fee.

More about Ana y Jose Charming Hotel and Spa

More about Ana y Jose Charming Hotel and Spa

Escape to Paradise at Ana y Jose Charming Hotel and Spa

Welcome to Ana y Jose Charming Hotel and Spa, a hidden gem nestled in the breathtaking coastal town of Tulum, Mexico. With its charming ambiance, luxurious amenities, and stunning natural surroundings, this 4-star hotel offers an unforgettable retreat for travelers seeking a slice of paradise. Originally built in 1998 and last renovated in 2010, Ana y Jose Charming Hotel and Spa seamlessly blends modern comfort with traditional Mexican charm. From the moment you step foot into the hotel, you'll be greeted by warm hospitality and a serene atmosphere that instantly transports you to a world of relaxation and tranquility. Check-in begins at 03:00 PM, allowing you ample time to settle in and start your vacation on the right foot. The hotel's close proximity to the airport, just 90 minutes away, ensures a smooth and hassle-free journey. When it's time to bid farewell to this idyllic retreat, check-out is available until 12:00 PM, giving you plenty of time to savor your last moments in paradise. With 24 beautifully appointed rooms, Ana y Jose Charming Hotel and Spa offers an intimate and exclusive experience for its guests. Each room is thoughtfully designed to create a cozy and inviting ambiance, featuring modern amenities and stunning views of the surrounding natural beauty. Whether you choose a spacious suite or a charming bungalow, you'll find comfort and tranquility at every turn. Families are more than welcome at Ana y Jose Charming Hotel and Spa. The hotel's child policy allows children between the ages of 3 to 6 to stay free of charge, making it an ideal choice for a memorable family vacation. Create lasting memories as you explore the pristine beaches, embark on exciting adventures, or simply relax by the pool with your loved ones. Discover the perfect blend of luxury and relaxation at Ana y Jose Charming Hotel and Spa. With its prime location, impeccable service, and enchanting atmosphere, this hidden oasis in Tulum is the ultimate destination for those seeking an unforgettable escape.

Unwind and Indulge in Ana y Jose Charming Hotel and Spa's Entertainment Facilities

At Ana y Jose Charming Hotel and Spa in Tulum, Mexico, guests are treated to a plethora of entertainment facilities that are guaranteed to enhance their stay. Whether you're looking to relax, rejuvenate, or have some fun, this charming hotel has it all. Step into the hotel's spa and immerse yourself in a world of tranquility and pampering. Indulge in a soothing massage or unwind in the hot tub and sauna, melting away the stresses of everyday life. The spa offers a range of treatments designed to rejuvenate your mind, body, and soul. For those who prefer a more active form of entertainment, Ana y Jose Charming Hotel and Spa boasts a well-equipped fitness center, perfect for maintaining your workout routine while on vacation. Take a stroll through the hotel's lush garden, where you can enjoy a peaceful moment surrounded by nature. After a day of exploring Tulum's vibrant streets, head to the hotel's bar, where you can sip on refreshing cocktails and mingle with fellow travelers. Additionally, the hotel is conveniently located near shops, allowing guests to indulge in some retail therapy. No matter what your idea of entertainment is, Ana y Jose Charming Hotel and Spa has something to offer. From relaxation to fitness and everything in between, this hotel's entertainment facilities are sure to leave you feeling refreshed and rejuvenated.

Unwind and Stay Active at Ana y Jose Charming Hotel and Spa's Sports Facilities

At Ana y Jose Charming Hotel and Spa, guests can enjoy a range of sports facilities that cater to both relaxation and fitness. Dive into the refreshing waters of the indoor and outdoor pools, perfect for a leisurely swim or invigorating laps. The outdoor pool offers stunning views of the hotel's lush surroundings, creating a serene and tranquil atmosphere. For those seeking a beachside experience, Ana y Jose Charming Hotel and Spa boasts a private beach where guests can soak up the sun, take a leisurely stroll along the pristine shoreline, or engage in exciting water sports activities. Whether it's paddleboarding, kayaking, or snorkeling, the hotel's beach provides the perfect setting for outdoor adventures. To enhance your poolside experience, the hotel also features a poolside bar where you can sip on refreshing cocktails and indulge in delicious snacks while basking in the warm Mexican sun. This vibrant and lively atmosphere is perfect for socializing and unwinding after a day of exploring Tulum's attractions. With its range of sports facilities, Ana y Jose Charming Hotel and Spa ensures that guests have plenty of opportunities to stay active and make the most of their stay in beautiful Tulum, Mexico.

Convenience Facilities at Ana y Jose Charming Hotel and Spa

At Ana y Jose Charming Hotel and Spa, we strive to provide our guests with the utmost convenience during their stay. From laundry service to room service, we have everything you need to make your stay comfortable and hassle-free. Our laundry service ensures that your clothes are fresh and clean, allowing you to pack light and enjoy your vacation without worrying about dirty laundry. For those who prefer to dine in the comfort of their own room, our room service is available to cater to your culinary desires. Indulge in a delicious meal or have a refreshing drink delivered right to your doorstep. The safety of our guests is of utmost importance to us. That's why we provide safety deposit boxes in each room, allowing you to store your valuables securely. Our concierge is also available to assist you with any inquiries or requests you may have, ensuring that your stay is as smooth as possible. Stay connected with our complimentary Wi-Fi in public areas and enjoy seamless internet access throughout the hotel. Whether you need to catch up on work or simply stay connected with loved ones, you can do so effortlessly. In addition to these conveniences, we also offer dry cleaning services, luggage storage, and daily housekeeping to ensure that your stay is comfortable and stress-free. Leave your laundry and luggage in our capable hands, and let us take care of the rest. With our daily housekeeping service, you can relax and unwind in a clean and tidy room every day. At Ana y Jose Charming Hotel and Spa, we go above and beyond to provide our guests with the convenience they deserve. Book your stay with us and experience a truly hassle-free vacation in Tulum, Mexico.

Convenient Transport Facilities at Ana y Jose Charming Hotel and Spa

At Ana y Jose Charming Hotel and Spa, we understand the importance of convenient transport options for our guests. Whether you are arriving from the airport or looking to explore the beautiful surroundings of Tulum, we have a range of transport facilities to cater to your needs. For hassle-free arrivals, we offer airport transfer services, ensuring a smooth journey from the moment you land. Our friendly and professional staff will be there to greet you and assist with your luggage, making your transition to the hotel seamless. If you're eager to discover the wonders of Tulum and its surrounding areas, our tour services are the perfect choice. From ancient Mayan ruins to pristine white sandy beaches, our knowledgeable guides will take you on unforgettable adventures, showcasing the best of what this region has to offer. For guests who prefer to explore at their own pace, we provide car hire services. Whether you're planning a day trip to nearby attractions or simply want the freedom to roam, our well-maintained vehicles are available for your convenience. Additionally, we offer valet parking and a car park onsite, ensuring that your vehicle is safe and secure throughout your stay. To make your stay even more convenient, we provide a shuttle service, allowing you to easily access nearby attractions and popular destinations in Tulum. Our shuttle runs at regular intervals, ensuring that you can explore the area without any transportation worries. At Ana y Jose Charming Hotel and Spa, we strive to provide a comprehensive range of transport facilities to enhance your stay. Whether you're arriving, exploring, or simply need to get around, our dedicated team is here to ensure that your transportation needs are met with utmost convenience and comfort.

Luxurious Room Facilities at Ana y Jose Charming Hotel and Spa

Indulge in ultimate comfort and luxury with the exceptional room facilities at Ana y Jose Charming Hotel and Spa. Each room is thoughtfully designed to provide a relaxing and enjoyable stay for our guests. Escape the heat of Tulum with the air conditioning in every room, ensuring a cool and comfortable environment throughout your stay. Wrap yourself in plush bathrobes, provided in each room, for a touch of luxury and relaxation after a long day of exploring the beautiful surroundings. Get ready for a night out or a day at the beach with the convenience of a hair dryer in your room. Keep your favorite beverages chilled and within reach with a well-stocked mini bar. Step out onto your private balcony or terrace and soak in the breathtaking views of the lush gardens or sparkling Caribbean Sea. For entertainment, each room is equipped with satellite/cable TV, allowing you to catch up on your favorite shows or movies during your downtime. Experience the perfect blend of comfort, convenience, and luxury with the exceptional room facilities at Ana y Jose Charming Hotel and Spa.

Indulge in Culinary Delights at Ana y Jose Charming Hotel and Spa

At Ana y Jose Charming Hotel and Spa, dining is an experience to be savored. With a range of dining facilities to choose from, guests can indulge in culinary delights that will tantalize their taste buds and leave them craving for more. The hotel's onsite restaurant offers a diverse menu that showcases the flavors of Mexico, with a modern twist. From traditional Mexican dishes to international favorites, there is something to satisfy every palate. Guests can also enjoy the convenience of room service, allowing them to savor delicious meals in the comfort of their own rooms. Whether it's a romantic dinner for two or a casual meal with friends, the dining options at Ana y Jose Charming Hotel and Spa are sure to impress. And to start the day off right, guests can enjoy a complimentary continental breakfast, ensuring a delicious and energizing start to their day. With daily housekeeping services, guests can relax and enjoy their meals without worrying about the cleanup. Indulge in a culinary journey like no other at Ana y Jose Charming Hotel and Spa.

Luxurious and Spacious Suites at Ana y Jose Charming Hotel and Spa

Indulge in the ultimate comfort and luxury at Ana y Jose Charming Hotel and Spa in Tulum, Mexico. With a variety of room types to choose from, including the Suite Garden View and Suite Ocean View, you are guaranteed a memorable stay. The Suite Garden View offers a generous space of 60 square meters, featuring a plush King bed that ensures a restful night's sleep. Immerse yourself in the serene ambiance of the lush gardens surrounding the hotel, providing a tranquil backdrop to your stay. For those seeking breathtaking ocean views, the Suite Ocean View is the perfect choice. With the same spacious layout of 60 square meters and a luxurious King bed, this room offers stunning vistas of the sparkling turquoise waters of the Caribbean Sea. Booking your stay at Ana y Jose Charming Hotel and Spa on Agoda not only guarantees you the best prices, but also ensures a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and secure your reservation with just a few clicks. So why wait? Book your dream getaway today and experience the epitome of luxury at Ana y Jose Charming Hotel and Spa.

Discover the Enchanting Beauty of Tulum

Nestled along the stunning coastline of the Riviera Maya, Ana y Jose Charming Hotel and Spa offers a truly magical escape in the heart of Tulum, Mexico. Known for its pristine white sand beaches, crystal-clear turquoise waters, and ancient Mayan ruins, Tulum is a destination that effortlessly combines natural beauty, rich history, and vibrant culture. Immerse yourself in the captivating allure of Tulum as you explore the nearby attractions. Just a short distance from the hotel, you'll find the famous Tulum Ruins, perched on a cliff overlooking the Caribbean Sea. Step back in time and marvel at the well-preserved structures of this ancient Mayan city, including the iconic El Castillo pyramid. For a more adventurous experience, head to the Sian Ka'an Biosphere Reserve, a UNESCO World Heritage site, where you can discover diverse ecosystems, spot exotic wildlife, and even swim in the crystal-clear cenotes. In addition to its natural wonders, Tulum is also renowned for its thriving culinary scene. Indulge in a gastronomic journey as you sample authentic Mexican cuisine, fresh seafood, and innovative fusion dishes. From beachfront eateries to hidden gems in the town center, Tulum offers a diverse range of dining options to satisfy every palate. After a day of exploration, unwind and rejuvenate at Ana y Jose Charming Hotel and Spa, where you can pamper yourself with luxurious spa treatments, lounge by the pool, or simply soak in the breathtaking views of the Caribbean Sea.

Traveling to Ana y Jose Charming Hotel and Spa from Nearby Airports in Tulum, Mexico

Welcome to Ana y Jose Charming Hotel and Spa, a blissful retreat nestled in the heart of Tulum, Mexico. Getting to this enchanting haven is a breeze, thanks to the convenient proximity of several airports. Whether you're arriving from Cancun International Airport or Cozumel International Airport, we've got you covered with hassle-free transportation options. If you're flying into Cancun International Airport, which is the closest major airport to Tulum, you can choose between various transportation methods to reach Ana y Jose Charming Hotel and Spa. One popular option is to take a private shuttle or taxi, which offers a comfortable and direct journey. Alternatively, you can opt for a shared shuttle service, which provides a more cost-effective option while still ensuring a convenient transfer. For those who prefer a more adventurous approach, renting a car is also a viable choice, allowing you to explore the stunning surroundings at your own pace. If you're arriving at Cozumel International Airport, located on the nearby island of Cozumel, you can take a ferry to the mainland and then proceed to Ana y Jose Charming Hotel and Spa. The ferry ride offers breathtaking views of the Caribbean Sea and adds an extra touch of excitement to your journey. Once you reach the mainland, you can choose from various transportation options, including private shuttles, taxis, or car rentals, to complete your voyage to our tranquil oasis. No matter which airport you choose to fly into, the journey to Ana y Jose Charming Hotel and Spa is an experience in itself. Immerse yourself in the vibrant culture and natural beauty of Tulum as you make your way to our charming retreat. We can't wait to welcome you to a world of serenity and indulgence at Ana y Jose Charming Hotel and Spa.

Discover the Vibrant Surroundings of Ana y Jose Charming Hotel and Spa

Nestled in the heart of Tulum, Ana y Jose Charming Hotel and Spa offers a prime location surrounded by a myriad of landmarks and attractions. Immerse yourself in the local culture as you explore the nearby Farmacia Similares and Farmacia Únion, where you can discover traditional remedies and local products. For a refreshing escape, head to the Cenote Sunhole or Gran Cenote, where you can take a dip in crystal-clear waters and marvel at the stunning limestone formations. Nature enthusiasts will be delighted by the proximity to Tulum National Park, a tropical paradise boasting ancient Mayan ruins and picturesque beaches. Take a leisurely stroll along South Tulum Beach, basking in the warm sun and enjoying the gentle ocean breeze. If you're in the mood for some outdoor activities, the Unidad Deportiva offers a range of sports facilities, perfect for a game of tennis or soccer. Food lovers will appreciate the convenience of having Frutas y Verduras Alex and Super Aki nearby. Indulge in fresh fruits and vegetables or stock up on local delicacies to savor in the comfort of your own room. Additionally, don't miss the chance to explore the unique Cenote Urbano, an urban cenote located just a short distance away. With its unbeatable location and an array of captivating landmarks and attractions, Ana y Jose Charming Hotel and Spa is the perfect base for an unforgettable Tulum adventure.

Convenient Public Transport Options near Ana y Jose Charming Hotel and Spa

Located just a short distance from the Tulum Bus Station, Ana y Jose Charming Hotel and Spa offers convenient access to public transportation for guests looking to explore the vibrant city of Tulum. The bus station is a hub for local and regional buses, making it easy to travel to nearby attractions and popular destinations. Whether you're heading to the stunning Tulum Ruins or the pristine beaches of Playa Paraiso, the bus station is the perfect starting point for your adventures. Additionally, the hotel is also close to the main road, making it easy to catch a taxi or a colectivo, a shared minivan service commonly used by locals and tourists alike. These affordable and efficient modes of transport are a great way to get around Tulum and its surrounding areas. With the convenience of the Tulum Bus Station and the accessibility of taxis and colectivos, exploring the wonders of Tulum has never been easier for guests staying at Ana y Jose Charming Hotel and Spa.

Delicious Dining Options Just Steps Away

When it comes to dining options, Ana y Jose Charming Hotel and Spa is surrounded by a diverse array of restaurants that will satisfy even the most discerning palates. Just a short walk from the hotel, you'll find Rincon Poblano, a popular spot serving authentic Mexican cuisine in a charming setting. For those looking for a taste of international flavors, TOKS offers a wide range of dishes from around the world. If you're in the mood for some delicious cocktails and a lively atmosphere, Encanto Cantina and Gitano are the places to be. Teetotum Hotel Restaurant Lounge is perfect for those seeking a relaxing dining experience with its serene ambiance and mouthwatering menu. El Tabano is a must-visit for seafood lovers, serving up delectable dishes made with the freshest ingredients. And for a truly unique dining experience, Tulum Hemingway Romantic Cabanas offers romantic cabanas where you can enjoy a delicious meal under the stars. Other nearby options include Restaurant Asiaki, Restaurare, and Chalupa Cevicheria Suave y Tropical, each offering their own distinct flavors and ambiance. With such a diverse range of restaurants just steps away, you'll have no shortage of culinary delights to explore during your stay at Ana y Jose Charming Hotel and Spa.

Shop 'til You Drop in Tulum

Ana y Jose Charming Hotel and Spa is situated amidst a vibrant shopping scene, offering a plethora of unique boutiques and art galleries. Just a stone's throw away, you'll find LassaH Ethnic Design Made with Love, Artesanias Sol Maya, and Mixik, where you can discover exquisite handmade crafts and traditional Mexican textiles. For art enthusiasts, Mexican Art Gallery and Hernandez Gallery Tulum showcase an impressive collection of contemporary and indigenous artworks. If you're in need of travel essentials or looking to explore the area on wheels, Safari Tulum Travel Services and Iguana Bike Shop have got you covered. For those seeking stylish clothing and accessories, La Lupita Boutique and Tulum Bazaar are must-visit destinations. And if you're looking to bring a piece of Tulum back home, Casa Hernandez offers an array of unique home decor and souvenirs. With such a diverse range of shopping landmarks surrounding the hotel, you'll have plenty of opportunities to indulge in retail therapy and discover one-of-a-kind treasures.

Luxury at an Unbeatable Price: Ana y Jose Charming Hotel and Spa

Experience the epitome of luxury without breaking the bank at Ana y Jose Charming Hotel and Spa in Tulum, Mexico. With an average room price of just $454, this stunning beachfront property offers exceptional value for money, especially when compared to the average price of a hotel room in Tulum, which stands at $309. At Ana y Jose Charming Hotel and Spa, you'll find yourself immersed in a world of elegance and tranquility. Each room is meticulously designed with a blend of modern comforts and traditional Mexican charm, ensuring a truly enchanting stay. From spacious suites with private terraces overlooking the turquoise Caribbean Sea to cozy bungalows nestled amidst lush tropical gardens, there's a perfect accommodation option for every traveler. Not only does Ana y Jose Charming Hotel and Spa offer luxurious accommodations, but it also boasts an array of top-notch amenities. Indulge in a rejuvenating spa treatment, take a dip in the sparkling infinity pool, or simply unwind on the pristine white-sand beach. With attentive staff, exquisite dining options, and a prime location near Tulum's most popular attractions, this hotel is a haven for discerning travelers seeking an unforgettable experience. Don't miss out on the opportunity to stay at Ana y Jose Charming Hotel and Spa. With its unbeatable average room price of $454, you can enjoy the ultimate luxury escape in Tulum without breaking the bank. Book your stay today and embark on a journey of relaxation, elegance, and unmatched beauty.

A Memorable Stay at Ana y Jose Charming Hotel and Spa

Guests rave about the exceptional experience they had at Ana y Jose Charming Hotel and Spa. The rooms are described as super comfortable, offering all the necessary amenities for a delightful stay. With such positive feedback, it's no wonder that guests are already planning their return visits. The hotel's central location is another highlight, conveniently situated near the best bars and restaurants in Tulum. Additionally, the staff goes above and beyond to exceed expectations, providing excellent service from the moment guests step foot in the hotel to their time spent at the beach club.

An Unforgettable Stay at Ana y Jose Charming Hotel and Spa

Experience the epitome of luxury and relaxation at Ana y Jose Charming Hotel and Spa in Tulum, Mexico. With outstanding customer ratings across the board, this hotel is a true gem that will exceed your expectations in every way. From the moment you step foot into the hotel, you'll be greeted with warm smiles and exceptional service from the staff. With a perfect 10.0 rating for staff performance, the team at Ana y Jose Charming Hotel and Spa goes above and beyond to ensure that every guest feels welcomed and taken care of. Whether you need assistance with booking excursions, arranging transportation, or simply seeking recommendations for the best local attractions, the knowledgeable and friendly staff are always ready to assist. Cleanliness is of utmost importance at Ana y Jose Charming Hotel and Spa, and it shows in their perfect 10.0 rating for cleanliness. The rooms and common areas are meticulously maintained, providing a pristine and comfortable environment for guests to unwind and relax. You can rest easy knowing that every corner of the hotel is spotless, allowing you to fully immerse yourself in the tranquility and beauty of Tulum. Situated in an idyllic location, this hotel boasts a perfect 10.0 rating for its prime location. Nestled along the pristine white sandy beaches of Tulum, Ana y Jose Charming Hotel and Spa offers breathtaking views of the turquoise Caribbean Sea. Imagine waking up to the sound of gentle waves crashing against the shore and enjoying a leisurely stroll along the beach, just steps away from your luxurious accommodation. With top-notch facilities and a fantastic value for money, Ana y Jose Charming Hotel and Spa truly stands out. Rated 9.0 for facilities and 8.0 for value, this hotel offers a range of amenities to make your stay unforgettable. Indulge in a rejuvenating spa treatment, take a dip in the sparkling pool, or savor delectable cuisine at the on-site restaurant. The hotel's commitment to providing exceptional facilities at an affordable price ensures that every guest receives an exceptional experience. Embark on a remarkable journey at Ana y Jose Charming Hotel and Spa, where exceptional customer ratings speak volumes about the quality of service, cleanliness, location, and facilities. Book your stay today and discover the true meaning of luxury and relaxation in the heart of Tulum, Mexico.

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Amenities and facilities

Exceptional
Facilities

9

Languages spoken
  • English
  • Spanish
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Private beach
  • Sauna
  • Solarium
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Wind surfing
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [continental]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Food and dining

Breakfast options
  • American
  • Continental
Restaurants on site
Restaurant
  • Cuisine: International, Mexican
  • Menu: Buffet

Location

Cancun-Tulum Road Bocapaila Km 7, Tulum, Tulum, Mexico, 77780
Exceptional
Location

10

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that airport shuttle service is available on request at an extra charge of 140 USD per person round-trip. The fee is to be paid at the hotel upon arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee70 USD
  • Distance from city center10.0 km
  • Travel time to airport (minutes)90
Extras
  • Breakfast charge (unless included in room price)351 MXN
The property
  • Number of restaurants1
  • Number of rooms 24
  • Room voltage110
  • Year property opened1998
  • Most recent renovation2010

Reviews of Ana y Jose Charming Hotel and Spa from real guests

9.4
Exceptional
Cleanliness10.0
Location10.0
Service10.0
Facilities9.0
Value for money8.0
High score for Tulum
Rating
9+ Exceptional (1)
8-9 Excellent (0)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (0)
Guest Type
Showing 1 review
9.6
Exceptional
Pedro from Puerto Rico
Group
Room Assigned on Arrival
Stayed 2 nights in April 2021

Excellent service and Location!”

Our experience was great! The staff exceeded our expectations, from the front desk to the beach club. The rooms are super comfortable and with all the comforts you’ll need. Its location is super central, close to the best bars and restaurants. We will definitely come back!

Reviewed April 07, 2021
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