Aruga Apartments by Rockwell Makati (Staycation)
Aruga Apartments by Rockwell Makati (Staycation)
Aruga Apartments by Rockwell Makati (Staycation)
Aruga Apartments by Rockwell Makati (Staycation)
Aruga Apartments by Rockwell Makati (Staycation)
Aruga Apartments by Rockwell Makati (Staycation)
Aruga Apartments by Rockwell Makati (Staycation)

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8.9

Excellent

1,851 reviews

1,851 reviews

Housekeeping79
Breakfast20
Shops17
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Power Plant Mall

130 m

Powerplant Mall

150 m

Rockwell Supermarket

240 m

Guadalupe Viejo Barangay Sports Complex

380 m

Museo Ng Makati

400 m

Popular landmarks
Robinsons Place Manila

5.8 km

National Museum

6.4 km

Rizal Park

6.4 km

Quiapo Church

6.7 km

Fort Santiago

7.0 km

Closest landmarks
Bikerack

100 m

Rockwell Parking Entrance

210 m

Hi-Precision Diagnostics (Rockwell Branch)

250 m

Primary Health Care Center

400 m

Metropolitan Club

440 m

Entire apartment

Aruga Apartments by Rockwell Makati (Staycation)

Makati, Manila, Philippines - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Sparkling clean

930 meters to public transportation

Excellent room comfort & quality

Airport transport

Excellent breakfast

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Transport to airport

Car park

Complimentary WIFi in all rooms

Exercise area

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Manila every 1 minutes on Agoda.com
Value for money8.6
Distance to city center9.8 km
Location rating9.3
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport6.4 km

Rooms available at Aruga Apartments by Rockwell Makati (Staycation)

Exceptional
Room comfort & quality

9.1

1 Bedroom Premier
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 queen bed or 1 king bed
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2 Bedroom Suite
...
  • Room size: 107 m²/1152 ft²
  • City view
  • 1 double bed and 1 king bed
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Studio Twin bed
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
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Two-Bedroom Suite - Quarantine
...
  • Room size: 107 m²/1152 ft²
  • River view
  • 1 queen bed & 1 double bed
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1 bedroom Suite
...
  • Room size: 62 m²/667 ft²
  • City view
  • 1 queen bed or 1 king bed
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One Bedroom Premier - Quarantine
...
  • Room size: 46 m²/495 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
Studio Twin - Quarantine
...
  • Room size: 33 m²/355 ft²
  • River view
  • 2 single beds
Enter dates to see prices
One-Bedroom Suite - Quarantine
...
  • Room size: 62 m²/667 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
Studio King or Queen - Quarantine
...
  • Room size: 33 m²/355 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Studio Deluxe Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 queen bed or 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Aruga Apartments by Rockwell Makati (Staycation)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The apartment offers luggage storage to guests for before check-in and after check-out.

How do I get to Aruga Apartments by Rockwell Makati (Staycation)?

For those who wish to drive their own cars, Aruga Apartments by Rockwell Makati (Staycation) has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Aruga Apartments by Rockwell Makati (Staycation)?

Wake up to a great continental breakfast at Aruga Apartments by Rockwell Makati (Staycation). There's an additional charge of 450 PHP for adults and 450 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the apartment.

What are my dining options at Aruga Apartments by Rockwell Makati (Staycation)?

Aruga Apartments by Rockwell Makati (Staycation) features an on-site restaurant for your dining convenience.

Can special events be hosted at Aruga Apartments by Rockwell Makati (Staycation)?

Large events and gatherings such as weddings and private events can be hosted at Aruga Apartments by Rockwell Makati (Staycation). Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for wireless internet and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Aruga Apartments by Rockwell Makati (Staycation)?

On-site venues and convenient event services make Aruga Apartments by Rockwell Makati (Staycation) an ideal choice for hosting events such as corporate events and meetings. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help your business meeting or event a successful one.

What is the closest train, metro, or bus station to Aruga Apartments by Rockwell Makati (Staycation)?

Guadalupe 3 MRT Station is the closest train, metro, or bus station, about 980 m away from Aruga Apartments by Rockwell Makati (Staycation).

What restaurants are nearby Aruga Apartments by Rockwell Makati (Staycation)?

Aruga Apartments by Rockwell Makati (Staycation) is located in Makati, famous for good restaurants such as Kafe Batwan, The Rockwell Club and Apartment 1B.

What popular shopping places are close to Aruga Apartments by Rockwell Makati (Staycation)?

Aruga Apartments by Rockwell Makati (Staycation) is located in Makati area which features shopping places such as Powerplant Mall, A. Venue Mall and Century City Mall.

What are popular attractions near Aruga Apartments by Rockwell Makati (Staycation)?

Aruga Apartments by Rockwell Makati (Staycation) is located in Makati area, which is famous for attractions such as Museo Ng Makati, Bel-Air Park and Guadalupe Church.

What popular natural sightseeing spots are close to Aruga Apartments by Rockwell Makati (Staycation)?

Aruga Apartments by Rockwell Makati (Staycation) is located in the Makati area, which is famous for natural sightseeing destinations such as Sample1.

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See map

Explore the neighborhood

What people love about Aruga Apartments by Rockwell Makati (Staycation)

  • 8

    Very good
    Staff 

    "Just beside a mall and the staff always provides excellent service."

    Marvin

    |

    June 16, 2022

  • 10

    Exceptional
    Staff 

    "The place was so comfy and staff are very accommodating."

    AIMEE

    |

    June 16, 2022

  • 10

    Exceptional
    Cleanliness

    "Everything was perfect from the staff, the service, cleanliness of the room, the comfort , the convenient location and access to the Rockwell Powerplant Mall."

    Alain

    |

    June 14, 2022

Property ranking|Compared to 3,269 Manila properties
See all rankings
Room comfort score
9.1/10
Location score
9.3/10
Service score
9.1/10
Cleanliness score
9.3/10
Better than
99
%
of Manila properties
Better than
98
%
of Manila properties
Better than
98
%
of Manila properties
Better than
98
%
of Manila properties
Overall rating:

8.9

Excellent
1,851 reviews
Cleanliness
9.3
Facilities
8.8
Location
9.3
Read all reviews >
What travelers say they love:
We’ll definitely consider this place on our next staycation.
Charmonica from Philippines
Group
More about Aruga Apartments by Rockwell Makati (Staycation)

More about Aruga Apartments by Rockwell Makati (Staycation)

Aruga Apartments by Rockwell Makati (Staycation)

Get the most from an urban escape in Manila when you book a room at Aruga Apartments by Rockwell Makati (Staycation). Located right in the city center, Aruga Apartments by Rockwell Makati (Staycation) saves you time and travel by letting you wake up right in the heart of the best neighborhood.
At Aruga Apartments by Rockwell Makati (Staycation), the excellent service and superior facilities make for an unforgettable stay. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and car hire services provided by the apartment make it easy to plan your day trips, sightseeing, and more around Manila. If you plan to arrive by car, you'll appreciate the apartment's free parking, right on-site.
The apartment provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the apartment, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Each guestroom at Aruga Apartments by Rockwell Makati (Staycation) is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Aruga Apartments by Rockwell Makati (Staycation) include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as cable TV, is provided for guests in select rooms.
The apartment also offers a refrigerator, a coffee or tea maker, bottled water and instant coffee in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Aruga Apartments by Rockwell Makati (Staycation). If you don't feel like going out to eat, you can always opt for the delicious dining options at the apartment. Guest can choose to have groceries delivered to their room at Aruga Apartments by Rockwell Makati (Staycation), for exceptional convenience and ease of dining.
Aruga Apartments by Rockwell Makati (Staycation) offers wonderful recreational facilities for guests to enjoy. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the apartment's fitness facility.


Reasons to stay here

This apartment scores higher than 98% of the city's accommodations for cleanliness.
This accommodation is highly recommended for its location, scoring higher than 98% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Manila.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

56 mentions

Breakfast

45 mentions

Swimming Pool

20 mentions

Food & Dining

9 mentions

Languages spoken

  • English
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Pub crawl
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Elevator
  • Food delivery
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shrine
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Bathrobes
  • Blackout curtains
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Full kitchen
  • Hair dryer
  • Individual air conditioning
  • Iron and ironing board
  • Kitchenette
  • Kitchenware
  • Laptop workspace
  • Linens
  • Lock box in room
  • Microwave
  • Mirror
  • Non-smoking
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Slippers
  • Smoke alarm
  • Toiletries
  • Towels
  • Trash cans
  • Washing machine
  • Wi-Fi [complimentary]
  • Window
Food and dining
Restaurants on site

Aruga Cafe

  • Menu: Buffet
Location
Waterfront Drive, Rockwell Center, Maati City, Makati, Manila, Philippines, 1200
Exceptional
Location

9.3

Airports

  • Ninoy Aquino International Airport (MNL)
    6.4 km 20 min drive
  • Clark International Airport (CRK)
    86.0 km 1.8 hour drive

Public transportation

  • Guadalupe 3 MRT Station
    980 m
  • Buendia 3 MRT Station
    1.3 km

Hospital or clinic

  • Hi-Precision Diagnostics (Rockwell Branch)
    250 m

Shopping

  • Robinsons Place Manila
    5.8 km

Convenience store

  • 7 Eleven
    790 m 6 min drive

Cash withdrawal

  • ATM
    70 m 1 min walk
What's nearby

Popular landmarks

  • Robinsons Place Manila
    5.8 km
  • National Museum
    6.4 km
  • Rizal Park
    6.4 km
  • Quiapo Church
    6.7 km
  • Fort Santiago
    7.0 km
  • Manila Ocean Park
    7.0 km
  • San Agustin Church
    7.0 km
  • Casa Manila
    7.1 km
  • Manila Cathedral
    7.4 km
  • Intramuros
    7.6 km

Nearby landmarks

  • Bikerack
    100 m
  • Power Plant Mall
    130 m
  • Powerplant Mall
    150 m
  • Rockwell Parking Entrance
    210 m
  • Rockwell Supermarket
    240 m
  • Hi-Precision Diagnostics (Rockwell Branch)
    250 m
  • Guadalupe Viejo Barangay Sports Complex
    380 m
  • Primary Health Care Center
    400 m
  • Museo Ng Makati
    400 m
  • Metropolitan Club
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

Minimum age of guests is: 18 year(s).

Others
  • Pets are strictly not allowed at the property.
  • Complimentary Parking Pass shall be claimed at the front desk before entering the basement parking.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee3500 PHP
  • Distance from city center9.8 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)450 PHP

The property

  • Number of floors8
  • Number of restaurants1
  • Number of rooms 114
  • Year property opened2014
  • Most recent renovation2014
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Due to COVID-19 circumstances, we request that you check travel restrictions and relevant travel advisories before booking and travelling.

Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information.

Reviews of Aruga Apartments by Rockwell Makati (Staycation) from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.3
Facilities8.8
Location9.3
Room comfort and quality9.1
Service9.1
Value for money8.6
High score for Manila
Rating
9+ Exceptional (370)
8-9 Excellent (132)
7-8 Very Good (99)
6-7 Good (26)
<6 Below Expectation (32)
Time of the year
Mar - May (163)
Jun - Aug (132)
Sep - Nov (144)
Dec - Feb (220)
All guests (1,448)
All room types
All languages

Show reviews that mention 

Showing 659 verified guest comments
12345
10.0
Exceptional
Job from United States
Couple
1 bedroom Suite
Stayed 8 nights in August 2018

ARUGA is Care”

ARUGA is Care Aruga is a Pilipino word for looking after , to protect, care about, to be concerned about. These are the traits of the people of Aruga Serviced Apartments in Waterfront Drive, Rockwell Center, Makati City, Philippines. The team is very responsive to your needs that is genuinely demonstrated with warmth, friendliness, efficiency and effectiveness with a ray of smile on their lips. The Aruga experience can be summed up into three criteria my wife and I set when traveling outside United States. Value for Money, Quality of Service and Safety. The stay in a 4-star rating serviced apartment is quality accommodation that provides a room that function like your own home with kitchen, washer/dryer, dining and family room. The bedroom has built closet, a walk in bathroom and very clean linens, very comfortable bed with good pillows. The turndown service and housekeeping spells cleanliness and freshness. You enjoy all this on a very economical pricing. The stay do include your choice of free breakfast and space for parking that has an exclusive access to the world-class Power Plant Center that boast of culinary from every culture and countries. It has a cinema and outlet-like shopping and market. The security system of the Rockwell Center makes you safe even during night outs. The security officers promptly responds to assist and help. If you’re a health buff the pool and gym facilities is excellently maintained. ARUGA by Rockwell is Quality care service with Warmth of Home. Looking forward to stay many times in the serviced apartment my wife and I call HOME 👍🏼 Job and Cleo Khan

Reviewed September 01, 2018

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Dear Mr. and Mrs. Khan, Thank you for coming home to Aruga by Rockwell. We are delighted that your stay has been beyond ordinary through the efforts of our dedicated team members. We truly appreciate your time to share your experience especially those that made it memorable. We value your loyalty and we look forward to welcome you again in the nearest future. Sincerely, Raizelle Bolina Quality Assurance Manager

Responded September 03, 2018
Aruga Apartments by Rockwell Makati (Staycation)
10.0
Exceptional
RAQUEL from United States
Family with young children
2 Bedroom Suite
Stayed 2 nights in April 2015

Great location,huge two bdr suite, friendly staff”

Location, mall with lots of restaurants and the residence type hotel

As soon as we get to Aruga, i admired difference of this hotel, which was also approved by my hubby and my twins - 7 years old. They liked the spacious two bdr suite, 2.5 bath, full kitchen, laundry/dryer, living & dining room, huge gym and very child friendly swimming pool. Great place if you will accomodate relatives or just relax with your family. The hotel has so many security guards to keep the tenants safety. I was also able to checked out their studio which is equivalent to a regular hotel room and one bdr suite which is also very spacious. The restaurant downstairs is good. My kids love american breakfast/lunch. They love their pancakes/waffle ( taste like krispy kreme doughnut😜 and they also love the Aruga club house sandwich- very delicious. The Powerplant hotel has variety selection of restaurants to choose from. This mall is connected to Aruga which is a 2 minute walk from Aruga basement.. I normally dont give excellent rating to any hotel unless they derserve it. So far ONLY ARUGA SERVICED APARTMENT EXCEEDED my standard and I HIGHLY recommend this hotel to all my friends visiting Manila/Makati Philippines

Reviewed April 15, 2015

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9.3
Exceptional
Broderick from Philippines
Family with young children
1 Bedroom Premier
Stayed 1 night in January 2015

Excellent for Staycation”

1) Location; 2) Not crowded; 3) Good room amenities

Aruga offers serviced apartments so it is cheaper than your usual hotels. But, the room amenities are as good or even better than some of the 4/5-star hotels we've stayed at in Manila. They have a fully functioning and complete kitchen so you can actually prepare/cook food if you want and they also have washer and dryer (I think serviced apartments are intended really for those who are not from Manila but plan to stay for a while). But since it's also close to the mall and the Makati CBD, dining out is better (try Wooden Spoon). The place is very clean and beds/sofa are comfortable. Only 8 floors are for serviced apartments and the rest are residential, which is good. Checking in and out is a breeze. The cafe is still under construction so we had to take our breakfast at another place. You have a choice of three restaurants to get your free breakfast (ala carte not buffet). I forgot the name of the resto we went to - the food was decent but not exceptional. Overall, great idea for a staycation. Our family won't mind going back.

Reviewed January 20, 2015

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8.8
Excellent
Serge from Netherlands
Couple
1 Bedroom Premier
Stayed 2 nights in February 2017

Excellent hotel closeby a huge mall”

In Februari 2017 I and my Filipina GF used the Aruga by Rockwell Hotel twice for a couple a days. Both stays were excellent. The mini apartment style rooms are good. The room has a nice kitchen (which we only used once) and a huge mall is just across the street. So we did most of our dining there. The included breakfast at the hotel though was really good. In our second stay the warm water was not working, but that was quickly fixed by the staff. So that's excellent. In short: we had an excellent time at the Aruga by Rockwell hotel!

Reviewed March 19, 2017

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9.0
Exceptional
Armida from Philippines
Couple
Studio Deluxe Room
Stayed 1 night in December 2014

Promising”

Cleanliness, comfort, novelty

Aruga, which just has recently opened, is promising for a 4-star hotel. The ambiance, comfort and cleanliness are definitely their strengths, added by its perfect location (within the Rockwell compound) and novelty. Novelty because I found it surprising that the breakfast is outsourced to some of the restaurants in Powerplant, and I liked it! They also have "chauffer" serviced for their guests to and from Powerplant mall through golf carts! As with any hotels that is just starting (which I think is a first for Rockwell), it still has rooms for improvement. The knowledge of their staff of the services has to be enhanced (what's complimentary and not, I have to call a few times to check and they were not able to easily confirm), missing knife and paper/cloth towels in the kitchen, plus no DVD player inside. Also if the room is good for 2 guests, there must also be 2 bedroom slippers available instead of just 1. :) but everything else was pleasant.

Reviewed December 26, 2014

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9.6
Exceptional
Maria from Philippines
Business traveler
1 bedroom Suite
Stayed 1 night in August 2017

Rockwell...always topnotch!”

I am a hotel supplies supplier for Sofitel and Manila Hotel who has travelled extensively for business and leisure and staying regularly at IHG, JW Marriot of HK, Shangri la Hotels and Sofitel Hotels among others, I could say that Aruga by Rockwell never fails to impress! It's room amenities though not luxury is of superior quality than most five stars. The kitchen is well-equipped, there are two tv sets...staff is attentive...location is superb...what more can a busy traveler ask for?

Reviewed August 11, 2017

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Dear Maria, Thank you for sharing your review with us. We are delighted to know that you have enjoyed your stay with us. Your feedback is very humbling and rest assured that I will share it with our team. We look forward on welcoming you back here in Aruga by Rockwell. Sincerely, Louise Lindres

Responded August 23, 2017
Aruga Apartments by Rockwell Makati (Staycation)
10.0
Exceptional
Lyra from Philippines
Couple
1 Bedroom Premier
Stayed 1 night in April 2018

Wonderful staycation!”

We had a wonderful time at Aruga by Rockwell last weekend. They asked if we're celebrating anything and the waiter dropped by our unit to give us a complimentary cake with greetings. Would like to commend Dee at the frontdesk and Jose at the Aruga cafe for making us feel so at home, thank you for the exceptional service! We also love that there's a connecting passage to the powerplant mall exclusive for Aruga residents.

Reviewed April 21, 2018

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Dear Lyra, Thank you for celebrating your special occasion in Aruga by Rockwell. We are delighted that your stay has been beyond ordinary through the efforts of our dedicated team members. We truly appreciate your time to share your experience. We value your loyalty and we look forward to welcome you again in the nearest future. Sincerely, Raizelle Bolina Quality Assurance Manager

Responded April 25, 2018
Aruga Apartments by Rockwell Makati (Staycation)
9.6
Exceptional
CIELA from Philippines
Family with young children
2 Bedroom Suite
Stayed 1 night in April 2017

Best location for staycation”

This is our 3rd time in Aruga! We love that it's a serviced apartment but operates like a hotel. We chose the 2-bedroom suite this time and it felt so homey. The amenities are complete - washing machine, dryer, microwave, toaster, stove and oven, 2 coffee makers ... I could go on and on. We also love the location. Rockwell is just so pretty - with its nice buildings, lots of restaurants and a connecting mall. We checked in late because the room was not ready yet. In return, we were given late check out up to 1:30pm. Love their kind of service ❤️

Reviewed April 18, 2017

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8.3
Excellent
CIELA from Philippines
Family with young children
Studio Deluxe Room
Stayed 1 night in April 2015

Great location, best staycation”

Location, facilities and fully-equipped room

We are a family of four (2 young kids, aged 7 and 9). We usually go overnight on special occasions. This time was Easter. We tried going out-of-town before but we hate the traffic. So this time, we chose a place in the metro - staycation! And we didn't go wrong with Aruga. It has the best location. Rockwell has the nicest buildings and it feels safe walking on its streets even at night. Aruga even has its own tunnel to Powerplant Mall. No need to go out of the hotel. And when we decided to have dinner at another building which is a bit far from Aruga, the staff gave us a ride via its golf cart. Customer service at its finest. We loved the pool. It was clean, not crowded, big enough for laps and fun swimming with the kids. My husband used the gym. It was complete and clean, but closes early. 9pm! The room was a bit small. But this was compensated by the available home appliances and cooking utensils. Microwave, toaster, fridge, stove, washing machine and dryer in good condition! We just didn't like the view of the Pasig River. The cafe was not big enough and breakfast was ala carte. Food was good though and the serving portion was generous. And there are a lot of dining options nearby.

Reviewed April 10, 2015

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10.0
Exceptional
Nicole from Philippines
Family with young children
1 Bedroom Premier
Stayed 1 night in January 2019

Excellent Hotel”

Aruga by Rockwell exceeded our expectations. We wanted to stay at a hotel for my husband's birthday and it was such a wonderful experience and we made the best choice. Our whole family enjoyed the pool, the breakfast, the room and the convenience that it offered. The service was exceptional - from the security detail (special mention to Vincent) to the front desk (Carol and Chris), and everybody else. We will definitely book again. Thank you!

Reviewed January 27, 2019

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Dear Mr. Soriano, Thank you for celebrating your special occasion in Aruga by Rockwell. We are delighted that your stay has been beyond ordinary through the efforts of our dedicated team members. We truly appreciate your time in sharing your experience. We value your loyalty and we look forward to welcome you again in the nearest future. Sincerely, Raizelle Bolina Quality Assurance Manager

Responded January 31, 2019
Aruga Apartments by Rockwell Makati (Staycation)
8.8
Excellent
Meg from Philippines
Group
1 bedroom Suite
Stayed 1 night in June 2018

Excellent”

Aruga by Rockwell is a good place to stay in as an alternative to big hotels. It’s our 3rd or 4th time to stay here. Their staff are always very welcoming, warm and always helpful. We booked the one bedroom suite this time. I like the fact that it has a 6-seater dining table and a kitchen where we can prepare meals. If you don’t plan to cook, there are so many restaurants around the area—you won’t run out of options. Aruga is also close to Poblacion which is a booming area where you can hang, drink and dine with your friends and loved ones.

Reviewed February 13, 2019

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Dear Meg, Thank you for coming home to Aruga by Rockwell. We are delighted that you have recognized the sincere caring service of our team members. We shall share your kind words to them. We appreciate your in-depth review. This will truly help our future guests anticipate the substance of their stay in Aruga by Rockwell. Sincerely, Raizelle Bolina Quality Assurance Manager

Responded March 04, 2019
Aruga Apartments by Rockwell Makati (Staycation)
9.0
Exceptional
Jeanett from Philippines
Family with teens
Studio Deluxe Room
Stayed 2 nights in June 2015

Excellent, clean, nice location”

Location , across power plant mall , superb hotel , 5 stars , very clean , super nice rooms

I enjoyed my stay in aruga hotel. I'll definitely come back. The hotel lobby is very clean, so relax , nice smell , staff are very efficient and helpful. It's a very exclusive hotel and very peaceful . Upon arrival there were available staff to help us with our bags . We checked in smoothly. The rooms are all equipped with washing machine and dryer, stove , microwave , toaster and utensils. Rooms are very clean and mattress very comfortable. Hotel is just across power plant mall near entrance of mango and marks . There is a access doors in the basement going to the mall. Breakfast are just plate in average taste but in a few months time they will serve breakfast buffet for the guests. Nice gym and pool. With their price it's more worth it than any 5 stars hotel in makati. I strongly recommend to try this hotel .

Reviewed June 14, 2015

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9.6
Exceptional
Catherine from United States
Group
2 Bedroom Suite
Stayed 1 night in May 2017

Great stay!”

We had a wonderful experience staying at Aruga by Rockwell. The receptionists were accommodating, they made great suggestions on where to go and what to eat around the hotel. It's conveniently located near the powerplant, you practically don't have to leave the hotel cause they have everything. Can't complain about the breakfast, they have different selections everyday.

Reviewed May 30, 2017

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Dear Catherine, Thank you for your kind words and for taking the time in sharing your review. We are delighted to know that you have enjoyed your stay with us. Rest assured your feedback will be shared with the whole team. We look forward in welcoming you back the soonest time possible. Sincerely, Louise Lindres, Head of Operations, Aruga by Rockwell

Responded June 08, 2017
Aruga Apartments by Rockwell Makati (Staycation)
9.0
Exceptional
Rosanna from United States
Family with young children
Studio Deluxe Room
Stayed 2 nights in December 2014

Fantastic staff, great hotel”

Staff, cleanliness, amenities

We booked the hotel on New Years Eve as we wanted the chance to see the amazing Rockwell New Year Fireworks from our window. The staff was great and gave us a window facing just that (although one window was a little dirty). The staff gave us a playpen for our toddler, always greeted us with a smile and were willing to help out as necessary. We mixed up the utensils of our two rooms but the staff was gracious enough to sort that out for us at check out. The rooms were nice if only a little on the tight side. The walls aren't as sound proof so we could hear a lot of noise from our neighbors. Aruga doesn't have it's own breakfast nook yet but gave us coupons for three nearby restaurants to be consumed any time during the day! The bathrooms came with hot and cold water and an interesting but complicated faucet knobs. The towels were very unbelievably soft, I wanted to take them home. The gym had machines that were very high tech! A very great experience indeed.

Reviewed January 27, 2015

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8.4
Excellent
Angela from Philippines
Group
Studio King or Queen - Staycation
Stayed 1 night in August 2016

Niece Debut Celebration”

Six families checked in at Aruga by Rockwell to celebrate my niece's debut. we came from Las Piñas, Bulacan, Tagaytay and Cebu. Everything went well. The party was splendid. The stay was comfortable, relaxing and enjoyable. Unfortunately, when we went home people started to get sick one by one. Others even got sick the night of the event. We were very sure we got the virus at Aruga. Other relatives who checked-in at a different hotel didn't get infected by whatever virus that hit our family. We just hope that no other guests were infected. We stayed from 28 to 29 August 2016.

Reviewed September 05, 2016

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9.7
Exceptional
Amanda from Philippines
Couple
1 Bedroom Premier
Stayed 1 night in February 2015

Aruga by Rockwell Hotel”

Location, room size, staff

Our stay at the aruga hotel was exceptionally good.hope hotel branches out as this kind of hospitality should be experienced by guests both local and international all around the Philippines particularly in Manila where some of the strengths of Aruga in terms of customer satisfaction is lacking. In summary, we would like to recommend this hotel to guests who appreciate simple pleasures and have high expectations.

Reviewed February 27, 2015

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10.0
Exceptional
Troy from Australia
Solo traveler
Stayed 5 nights in December 2017

My home away from home!”

I cannot say enough good things about Aruga - for me it offers the perfect stay - more “homely” than a hotel, wonderful staff, great location right next to powerplant mall and the many dining options Rockwell has all within easy walking distance. Swimming pool, gym... kitchenette in each room... I cannot think of anything else I would want!!!! Exceptional value for money given the location and facilities!

Reviewed December 21, 2017

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10.0
Exceptional
Siew from Singapore
Business traveler
Studio Twin bed
Stayed 12 nights in April 2016

Great location, convenient and safe”

Aruga by Rockwell is highly recommended. Is convenient with a mall just across the hotel, and has an underground access too. Hotel area has a lot of restaurants to choose from. It is also a very safe area with secruity personnels in the area. Hotel staff are friendly and helpful too.

Reviewed April 30, 2016

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10.0
Exceptional
Margrey from Philippines
Couple
1 Bedroom Premier
Stayed 1 night in June 2017

Nice rooms, interior good location”

I love the location and the interior of the place so clean. Though it is a bit pricey if you are willing to splurge on money then I would say this is the one. On our first night we stayed at a studio type room which is big enough for 2 people. Room has all the kitchen needs suitable for 2 people. The next day we were transferred to a 1 Bedroom hotel because we booked with them another right room was so big for 2 fits 3. Another guest can sleep on the couch. With complete kitchen set, laundry. I love how it is designed to be so homey. With a living area and a separate single room. Enjoyed our stay in aruga! Also from aruga to joya we were transffered via a golf cart :) (this was because we booked 2 nights in joya loft after aruga) They have the best callos in the restaurant :)

Reviewed June 17, 2017

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9.2
Exceptional
Kathleen
Family with teens
Stayed 2 nights in April 2019

Exceptional”

Generally a very enjoyable stay. Great interiors, comfortable rooms, friendly staff, great location. This was a Holy Week long weekend stay for us and was a good escape from the noise and congestion of the city. Thanks for the snacks for guests in the 3rd floor lounge! The Aruga Cafe food was good and I loved the interior design and soothing color scheme of the lobby and the Cafe. Here is feedback for improvement: since this was a long weekend and more guests than the usual were surely anticipated by mgmt, the staff at Aruga Cafe could have been augmented so that service speed could be better. We waited for 20 minutes (and this was only because we had to follow up our orders at least twice) for simple dishes like scrambled eggs, arroz caldo, and toast to be served. The quantity certainly wasn't something that takes 20 min to cook and plate! The waiters also were not consistent with instructions on what could also be ordered from the menu for breakfast.

Reviewed April 24, 2019

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Dear Ms. Kathleen, Thank you for staying in our Princess Themed suite with your family during the long weekend. We are delighted that you have appreciated the preparations that we have made for the long weekend staycation. Thank you for sharing your inspiring experience. Meanwhile, we will use your feedback on our F&B to further improve the enjoyment and overall comfort of our guests' stay. Thank you for your invaluable feedback. We value your loyalty and we look forward to welcome you again in the near future. Thank you! Sincerely, Raizelle Bolina Quality Assurance Manager

Responded April 25, 2019
Aruga Apartments by Rockwell Makati (Staycation)
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