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Baitong Hotel & Resort
Baitong Hotel & Resort
Baitong Hotel & Resort
Baitong Hotel & Resort
Baitong Hotel & Resort
Baitong Hotel & Resort
Baitong Hotel & Resort

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9

Exceptional

912 reviews

912 reviews

Housekeeping34
Breakfast29
Swimming Pool15
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Movie Street Entertainment

130 m

Sorya Shopping Centre

150 m

The Place Club

180 m

Angkor Independent Tailor

180 m

Preah Sihanouk Street

250 m

Popular landmarks
Independence Monument

470 m

Tuol Sleng Genocide Museum

950 m

Silver Pagoda

1.2 km

Royal Palace

1.3 km

National Museum

1.3 km

Closest landmarks
Angkor Chey

140 m

Equinox Bar

150 m

U-Care Pharmacy

190 m

Nataraj Yoga Studio

230 m

La Santé Medical Center

270 m

2021

Baitong Hotel & Resort

10 Samdach Louis Em St. (282), Chamkarmon, Phnom Penh, Cambodia, BKK1 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Chamkarmon, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Tuol Sleng Genocide Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of Phnom Penh

Check-in [24-hour]

Airport transfer

Excellent breakfast

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information."

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [outdoor]

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

4 travelers have booked today.

Value for money8.9
Distance to city center1km
Location rating9.4
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport8.7 km

Rooms available at Baitong Hotel & Resort

Standard King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Pool View Room
...
  • Room size: 34 m²/366 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 54 m²/581 ft²
  • Pool view
  • 1 sofa bed and 1 super king...
Enter dates to see prices
Deluxe City View
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Superior Garden
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Superior Plunge Pool
...
  • Room size: 37 m²/398 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Deluxe Plunge Pool
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Garden Terrace
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Superior City View Twin
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Pool View
...
  • Room size: 37 m²/398 ft²
  • Pool view
  • 1 sofa bed and 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Baitong Hotel & Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Baitong Hotel & Resort?

Baitong Hotel & Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 15 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Baitong Hotel & Resort has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phnom Penh with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Baitong Hotel & Resort?

Wake up to a great buffet breakfast at Baitong Hotel & Resort. Children can enjoy breakfast offered with an additional charge of 10 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Baitong Hotel & Resort?

Baitong Hotel & Resort features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests.

Can special events be hosted at Baitong Hotel & Resort?

Small or intimate events like birthday parties and entertainment events can also be accomodated. Event decoration service is offered to help your event go smoothly.

Can business events be hosted at Baitong Hotel & Resort?

On-site venues and convenient event services make Baitong Hotel & Resort an ideal choice for hosting events such as corporate events, conferences and meetings.

What is the smoking policy at Baitong Hotel & Resort?

Baitong Hotel & Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Baitong Hotel & Resort?

Restaurants including Tonle Bassac II Restaurant, one more pub restaurant and Vitking House are popular in Baitong Hotel & Resort’s neighborhood which is known as Chamkarmon.

What popular shopping places are close to Baitong Hotel & Resort?

Shopping options in Baitong Hotel & Resort’s Chamkarmon neighborhood include Central Market, Russian Market and Aeon Mall.

What are popular attractions near Baitong Hotel & Resort?

Guests at Baitong Hotel & Resort can easily visit Tuol Sleng Genocide Museum, Bassac Lane and Wat Langka located in the Chamkarmon area.

What popular natural sightseeing spots are close to Baitong Hotel & Resort?

Baitong Hotel & Resort’s nearby natural sights include Boeung Trabek located in the same Chamkarmon area.

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Explore the neighborhood

What people love about Baitong Hotel & Resort

  • 10

    Exceptional

    "The family room was great."

    Ashley

    |

    October 22, 2022

  • 10

    Exceptional

    "Super Clean & Nice boutique hotel."

    Suhaimi

    |

    October 2, 2022

  • 8

    Very good
    Location

    "Located in the Expat area, this hotel will be a great place to stay, surrounded by hip restaurants, cafes, and bars."

    Jason

    |

    September 26, 2022

Property ranking|Compared to 641 Phnom Penh properties
See all rankings
Location score
9.4/10
Overall score
9.2/10
Value for money score
8.9/10
Cleanliness score
9.3/10
Better than
99
%
of Phnom Penh properties
Better than
98
%
of Phnom Penh properties
Better than
97
%
of Phnom Penh properties
Better than
97
%
of Phnom Penh properties
Overall rating:

9

Exceptional
912 reviews
Cleanliness
9.3
Facilities
9.0
Location
9.4
Read all reviews >
What travelers say they love:
Excellent view from room on their indoor rainforest and swim...
Silvia from Slovakia
Couple
More about Baitong Hotel & Resort

More about Baitong Hotel & Resort

Baitong Hotel & Resort

Baitong Hotel & Resort is the perfect choice for travelers who want to take in the sights and sounds of Phnom Penh. Experience an urban escape in Phnom Penh with a stay at Baitong Hotel & Resort, with its exceptional location right in the city center.
All offerings provided by Baitong Hotel & Resort help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Phnom Penh is made even more convenient with the taxi services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Baitong Hotel & Resort.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Baitong Hotel & Resort. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Baitong Hotel & Resort are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Baitong Hotel & Resort also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Baitong Hotel & Resort begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Baitong Hotel & Resort. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool. At Baitong Hotel & Resort, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

Don't spend all your time inside while in Phnom Penh! Be sure to visit Royal Palace located 1.2 km away, an item on every checklist of those who travel to Phnom Penh. Find that special item or souvenir that will commemorate your trip to Phnom Penh at Central Market located 1.5 km away.


Reasons to stay here

Highly recommended by travelers, this hotel ranks better than 97% of all other accommodations in the city.
Compared to other accommodations in Phnom Penh, facilities here are rated higher than 98% of them.
Guests who stayed at this hotel have scored it higher than 99% of accommodations in the city.

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Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Breakfast

5 mentions

Swimming Pool

3 mentions

Housekeeping

3 mentions

Internet

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • Filipino
  • French
  • Indonesian
  • Italian
  • Khmer
  • Malay
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage
  • On-site entertainment
  • Spa
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Private entrance
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Streaming service like Netflix
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window
Location
10 Samdach Louis Em St. (282), Chamkarmon, Phnom Penh, Cambodia, BKK1
Exceptional
Location

9.4

Airports

  • Phnom Penh International Airport (PNH) - Cambodia
    8.7 km
  • Rach Gia Airport (VKG) - Vietnam
    178.8 km

Public transportation

  • Capitol Bus Station
    1.1 km
  • GST Bus Station
    1.6 km

Hospital or clinic

  • Angkor Chey
    140 m

Shopping

  • Central Market
    1.5 km

Convenience store

  • Smile Mini Mart
    890 m

Cash withdrawal

  • ATM
    100 m
What's nearby

Popular landmarks

  • Independence Monument
    470 m
  • Tuol Sleng Genocide Museum
    950 m
  • Silver Pagoda
    1.2 km
  • Royal Palace
    1.3 km
  • National Museum
    1.3 km
  • Central Market
    1.5 km
  • Russian Market
    1.9 km
  • Sisowath Quay
    1.9 km
  • Wat Phnom
    2.4 km
  • Choeung Ek Genocidal Center
    8.2 km

Nearby landmarks

  • Movie Street Entertainment
    130 m
  • Angkor Chey
    140 m
  • Sorya Shopping Centre
    150 m
  • Equinox Bar
    150 m
  • The Place Club
    180 m
  • Angkor Independent Tailor
    180 m
  • U-Care Pharmacy
    190 m
  • Nataraj Yoga Studio
    230 m
  • Preah Sihanouk Street
    250 m
  • La Santé Medical Center
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee15 USD
  • Distance from city center1km
  • Travel time to airport (minutes)50

Extras

  • Daily Internet/Wi-Fi fee0 USD

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 105
  • Room voltage220
  • Year property opened2019

Parking

  • Daily parking fee0 USD
Property announcements

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Baitong Hotel & Resort from real guests

Provided by verified guests of Agoda
9.0
/
10
Exceptional
Cleanliness9.3
Facilities9.0
Location9.4
Service9.2
Value for money8.9
High score for Phnom Penh
Rating
9+ Exceptional (212)
8-9 Excellent (35)
7-8 Very Good (32)
6-7 Good (8)
<6 Below Expectation (10)
Time of the year
Mar - May (51)
Jun - Aug (91)
Sep - Nov (78)
Dec - Feb (77)
All guests (912)
All room types
All languages

Show reviews that mention 

Showing 297 verified guest comments
12345
10.0
Exceptional
Min from South Korea
Business traveler
Superior City View King Room
Stayed 3 nights in October 2019

Quality Hotel, indeed”

I was on a 3N5D business trip in Oct. 2019, and stayed here for 3 nights. The room was very neat and clean, and I liked the unique design of the building as well. The location is good enough to take a tuk tuk to look around, and a 24H supermarket is located within about 5 minutes of walk. The staff members were all kind and nice, and they would say "good morning, sir" or "good evening, sir" to make my day. The breakfast service is also what I liked the most. They serve decent order-based egg dishes on top of the buffet; and you should definitely try their seafood noodles. Overall, I got the best experience for the price of the stay. If I visit Phnom Penh again in the future, I'll for sure consider revisiting this place.

Reviewed November 03, 2019

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Dear Min, We thank you immensely for taking the time to share your experience with us and to the other readers as well and it is much appreciated. Your compliments ‘Quality hotel, Indeed’ and more are definitely inspirational to the whole team of Baitong Hotel. We are delighted experienced exemplary guest services throughout your stay. It was a real pleasure to read your review and to see how much you enjoyed your stay. We always strive to exceed our guests' expectations and I am delighted to know that we succeeded on this occasion. I shall pass along your comments to our entire team to serve as added motivation for them to continue delivering the highest standards of service to our guests. Once again, thank you so much for your review and am truly elated that you had such a fantastic stay. Should your travels bring you back to Phnom Penh, I and the team hopefully you will visit us again. Kind regards, Borami Shin Hotel Manager

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Baitong Hotel & Resort
10.0
Exceptional
Janet from United States
Couple
Deluxe Plunge Pool
Stayed 3 nights in June 2022

Beautiful hotel in the middle Phnom Penh”

The minute you step into the lobby, you feel like you're in another world. Serene, peaceful and bright. The two pools offered were amazing and had great service at both. We also had a private plunge pool outside our room and that was so nice to decompress in after a full day of site seeing. The rooms are big, and clean. The coffee bar in the lobby was so handy to have in the AM when you didn't feel like having a full meal yet. And the buffet upstairs was delicious. The staff was AMAZING in helping us exchange money, arrange spa appointments and for answer all of our questions. We took full advantage of the spa and loved our treatment. If we ever come back, we'll definitely be staying here again.

Reviewed June 21, 2022

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10.0
Exceptional
John from Philippines
Solo traveler
Standard King
Stayed 4 nights in February 2022

Best hotel so far”

I have been travelling to PP for over 20 years now, so far this is the best all-around hotel I have stayed in. Price, location, rooms, cleanliness, staff, this place has rated best in all categories. I strongly suggest his hotel for any type of traveler. My only regret was I did not have time to try the hotel spa, which looked really well appointed and for sure great service. Definitely, 1000% will stay here again. I am aware they were fully booked when i was checking out, so pls book early

Reviewed February 21, 2022

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10.0
Exceptional
WARISA from Thailand
Business traveler
Standard Twin
Stayed 2 nights in January 2020

Good service! Clean place to stay<3”

I've experienced that this place was one of the most wonderful places to stay in Phnom Pehn. I'm really impressed by the design, the cleanliness and the friendliness Baitong Hotel & Resort gave to their guests. Well, I couldn't end the compliment without mentioning my perfect breakfast, which I can order an egg benedict for free! Wow... Love that so much <3<3

Reviewed January 20, 2020

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Dear WARISA, Thank you for choosing to stay with us at Baitong Hotel recently. It is always our wish to understand how our guests feel about us, and so I thank you for sharing your great comments. Guest experience is something our team of colleagues take great pride in and we have already passed them on to the team to ensure we motivate them onwards. It was a pleasure to welcome you and we hope to see you again soon! Warm Regards, Borami Shin Hotel Manager

Responded January 26, 2020
Baitong Hotel & Resort
10.0
Exceptional
Donald from Australia
Couple
Standard King
Stayed 1 night in June 2020

Clean and luxury”

Great hotel in Phnom Penh in my favourite area. About 10 min tuk tuk to the river which is great if you don’t like staying in the grunge area. Quality comfortable beds. Great shower. Good breakfast. Great restaurants terrazzo Italian, Pacau and dig us for meat. Plus plenty of others sushi Mexican also Starbucks coffee club and browns within a couple of blocks

Reviewed June 20, 2020

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Dear Donald, Thank you for taking your time to provide us with valuable feedback following your recent stay with us. It is wonderful to read that you were very happy with your experience and took delight in our location. It is comments like yours of a positive stay experience that will certainly motivate our team to continue providing excellent services to ensure all our guests enjoy a memorable time spent with us. I do hope we can continue to look forward to welcoming your return in the not too distant future. Warm Regards, Borami Shin Hotel Manager

Responded June 21, 2020
Baitong Hotel & Resort
10.0
Exceptional
Eric from Cambodia
Couple
Suite
Stayed 1 night in December 2020

A great staycation experience”

My wife and I had a night away from our kids to celebrate her birthday. Baitong was a great experience for us. The staff was exceptionally helpful and friendly. The room and facilities were clean and modern. We had a great time and will be back. Probably with the fam next time.

Reviewed December 17, 2020

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Dear Eric, Thanks for your comment. It was our pleasure to know your enjoy your stay. Looking forward to welcome you again soon

Responded January 18, 2021
Baitong Hotel & Resort
10.0
Exceptional
Bomi
Business traveler
Standard King
Stayed 1 night in September 2019

Exceptional”

Even better than last time! Kuang seafood in the hotel is my favorite restaurant in Thailand. Exceptional service all the way around. The staff went up and beyond service for me. The rooms were clean, updated and stylish. Thank you for making a wonderful experience once again.

Reviewed September 06, 2019

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Dear Bomi, Welcome back to hotel and thank you for your lovely review. Your very positive comments on the general facilities and the staff are greatly appreciated and we are happy that you enjoyed your meal at Kuang Seafood. Thank you again for sharing your experience. We look forward to personally welcoming you back to the Baitong Hotel in the near future. Kind regards, Borami Shin Hotel Manager

Responded September 08, 2019
Baitong Hotel & Resort
10.0
Exceptional
Aaron from Australia
Couple
Superior Plunge Pool
Stayed 1 night in August 2020

Paradise in Phnom Penh”

Such an amazing hotel, with a great rooftop bar (with live music), two amazing pools, the restaurant upstairs the food was delicious, staff very friendly and welcoming, the room and amenities were spotlessly clean everything was amazing. Will return in the future.

Reviewed December 30, 2020

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Dear Mr. Aaron, Thanks so much for your stay with Baitong Hotel as well as the great review. Looking forward to welcome you again for next visit Best regards, Ung Sibon Front Office Manager

Responded February 16, 2021
Baitong Hotel & Resort
10.0
Exceptional
Kim from Cambodia
Business traveler
Superior City View Twin
Stayed 1 night in September 2019

Enjoyed stay”

- Various selections of breakfast - Unique design of Pool -Lunch at Thai restaurant in the hotel was delicious. - Hotel employee is very helpful - Mattress of bed was very comfortable - Many restaurants nearby the hotel -

Reviewed September 04, 2019

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Dear Kim, Thank you for staying at Baitong Hotel and for taking the time to write about your stay with us. We are delighted that you were able to have an overall exceptional experience and glad to hear that you enjoyed it. We appreciate your comments during your stay and look forward to welcoming you back again soon. Warm Regards, Borami Shin Hotel Manager

Responded September 07, 2019
Baitong Hotel & Resort
10.0
Exceptional
Eric from New Zealand
Couple
Deluxe Garden Terrace
Stayed 1 night in July 2022

Great facility with staffs to match”

Loved my stay. My day didnt start great as my airline lost my luggage on my arrival and there was problem with room i booked.. but staffs working there managed it nicely in timely manner and I was happy with the way Team baitong managed issues .. i will be coming back before i return home from my travel…

Reviewed July 13, 2022

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10.0
Exceptional
Marisa from Canada
Group
Superior Pool View Room
Stayed 12 nights in February 2020

Best place in Phnom Penh”

Sparking clean, spacious rooms, gorgeous grounds. Such a gem in the city! We walked for blocks around the hotel and found all sorts of food options for every taste. Definitely planning on returning here.

Reviewed February 05, 2020

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Dear Marisa, Thank you very much for your detailed and generous review for sharing your experience at Baitong Hotel. My team and I are very pleasure to read your feedback comments about your recent stay, capturing to your positive impression with the facilities, the room and the hospitality from the team that contributed to make you stay experience. Thank you again for your compliment and we wish to serve you once again on your next visit to Baitong Hotel. Kind regards, Borami Shin Hotel Manager

Responded February 11, 2020
Baitong Hotel & Resort
10.0
Exceptional
pawan from Australia
Couple
Standard King
Stayed 1 night in July 2019

Great atmosphere with beautiful pools”

I am glad I walked in this hotel and gave it a chance. We were warmly welcome with a great smile. I stayed with my partner and had a great experience, we really enjoyed our stay in Baitong Hotel. The pools are beautiful and breakfast was delicious. I will definitely be visiting Baitong again.

Reviewed July 10, 2019

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Have a nice day! We are very happy to hear from you, and we hope to see you again soon. If you have any concerns, please do not hesitate and feel free to let us know. Thank you so much for choosing our hotel for stay when you are in Phnom Penh. ;) ;)

Responded July 30, 2019
Baitong Hotel & Resort
10.0
Exceptional
ka from Malaysia
Group
Superior City View King Room
Stayed 3 nights in August 2019

Highly recommend”

We had 3 nights here. Room and bathroom are spacious and clean. Feel so relaxing especially when you are at their swimming pool. Surrounded by beautiful trees. Staffs are friendly and helpful. Breakfast is amazing !

Reviewed September 04, 2019

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Dear Ka, Thank you very much for your review. Your positive comments are very much appreciated and we are happy to know that the room, breakfast and forest pool fully met your expectations. It was a real pleasure to have you as our guest and we hope that we will have the chance to welcome you back for another great experience. Kind regards, Borami Shin Hotel Manager

Responded September 08, 2019
Baitong Hotel & Resort
10.0
Exceptional
Erin from United States
Solo traveler
Deluxe Plunge Pool
Stayed 12 nights in January 2022

Baitong is such a Oasis!”

I stayed at Baitong Hotel for 12 days while visiting friends in Phnom Phen. The staff here is so friendly and very accommodating. The roof top is a great place to grab a drink after a long day in the city. The Bodia spa is always a amazing experience. If you are looking for something central in BKK1 look no further than this retreat. I will be back! Thank you Baitong!

Reviewed February 10, 2022

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10.0
Exceptional
Fika from Indonesia
Family with teens
Superior City View King Room
Stayed 1 night in January 2020

stylish boutique hotel”

we stayed for 1 night, did not use hotel facility but it does looks great. close to city center, the staffs are very everything is perfectly as captured in the picture. we had an awesome stay, im sure you would too. at night, there is some noise of furnitures being moved, but it did not disturb us.

Reviewed January 30, 2020

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Thank you for taking time to share your experience with us! Dear Fika, We are delighted that you enjoyed your stay with us and are satisfied with the facilities and service provided by our vibrant team. Also thank you for your comments we will look into it for our improvement. We look forward to welcoming you back again in the near future. Best regards, Borami Shin Hotel Manager

Responded February 11, 2020
Baitong Hotel & Resort
10.0
Exceptional
manussanun from Thailand
Couple
Deluxe Garden Terrace
Stayed 1 night in December 2021

Best Hotel in Phnom Penh”

Good place for couple , privacy and comfortable I always booking at garden terrace it's really beautiful view and can chill at the terrace. It's can make your romantic time more special

Reviewed May 18, 2022

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10.0
Exceptional
Gürol from Pakistan
Business traveler
Superior Plunge Pool
Stayed 14 nights in November 2021

Perfect Place”

I didn't want to recommend too much because the hotel will always be booked. However, I need to be fair. The management is perfect, the staff is outstanding, and the food and beverage are great. The location is exceptional on all levels Rooftop, gym, pool, decoration, style..... Great place

Reviewed April 12, 2022

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10.0
Exceptional
Adam from Australia
Solo traveler
Deluxe Pool View
Stayed 5 nights in October 2019

Wonderful stay”

Staff amazing and very helpful. Fantastic swimming pool. Massive and well cleaned room (house keeping staff exceptional). Really good location walking distance to many restaurants

Reviewed October 27, 2019

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Dear Adam, Thank you for your feedback regarding your stay with us at Baitong Hotel. My team and I are very pleasure to read your feedback comments about your recent stay, capturing to your positive impression with the great hospitality from the team that contributed to make you stay experience. Our aim is always to create a great hotel that our guests love, so I am pleased that this was the case for you. My team and I hope that sometime soon in the future we might have the opportunity to welcome you back to Baitong Hotel. Warm Regards, Borami Shin Hotel Manager

Responded November 10, 2019
Baitong Hotel & Resort
10.0
Exceptional
Janet from Philippines
Couple
Deluxe City View
Stayed 1 night in May 2021

beautifully landscaped hotel with great customer service”

a paradise in the middle of the city. It has partnered with popular brands in Cambodia such as Kayser Cafe and Bodia Spa. Rooftop bar offers nice place to watch sunset with good food and drinks. The garden pool and jacuzzi are insta worthy! Highly recommended!

Reviewed May 17, 2021

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Dear Janet, Great thank for your experience with Baitong hotel. Very appreciate your comment and it will help us to keep going on of our services.. Looking forward to welcome you next visit. Best regards, Ung Sibon

Responded May 17, 2021
Baitong Hotel & Resort
9.6
Exceptional
David from United Kingdom
Couple
Superior City View Twin
Stayed 2 nights in November 2019

Perfectly Put Together and Brand New ”

This hotel has recently opened. While you can tell this from the up to date architecture and perfectionist design, the staff are well established and confident in all they do in a way that would no hint towards how recently they would have assumed their positions. Very modern and beautiful hotel with a 'post-urban' theme. Though perhaps slightly pricey in services, this place is guaranteed to offer whatever you are looking for, from one of the best massages in the city to a delicious half cooked half buffet breakfast to accommodate all tastes to two pools and a Jacuzzi, each with a different 'theme'. Additional comments: polite staff, water in pools not heated so often too cold to use, THE BEST toiletries we have ever seen and used in a hotel. Their extensive selection includes all the usual items you would expect but also hair gel/balm and body lotion, both of which are of an impressive smell and quality.

Reviewed November 17, 2019

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Dear David, Thank you for your feedback regarding your stay with us at Baitong Hotel. It is always refreshing to receive positive comments and I will personally be sharing your feedback with all the departments. We do pride ourselves in providing the best service possible and ensuring every guest has a memorable stay. My team and I hope that sometime soon in the future we might have the opportunity to welcome you back to Baitong Hotel. Warm Regards, Borami Shin Hotel Manager

Responded December 07, 2019
Baitong Hotel & Resort
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