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Balconitel Boutique Hotel
Balconitel Boutique Hotel
Balconitel Boutique Hotel
Balconitel Boutique Hotel
Balconitel Boutique Hotel
Balconitel Boutique Hotel
Balconitel Boutique Hotel

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8.6

Excellent

474 reviews

474 reviews

Breakfast27
Housekeeping23
View6
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Kids City Asia

70 m

Lucky Market

110 m

Boom Boom Records

160 m

Preah Sihanouk Street

170 m

Tooniq

230 m

Popular landmarks
Independence Monument

750 m

Tuol Sleng Genocide Museum

760 m

Central Market

1.3 km

Silver Pagoda

1.4 km

National Museum

1.4 km

Closest landmarks
Angkor Chey

200 m

National Center for Tuberculosis and Leprosy (CENAT)

210 m

Krama Yoga

300 m

Nataraj Yoga Studio

300 m

International Chiropractic Clinic (ICC)

380 m

Balconitel Boutique Hotel

#A36, Street 278, Sangkat Boeung Keng Kang I, Chamkarmon, Phnom Penh, Cambodia, 12302 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Chamkarmon, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Tuol Sleng Genocide Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

850 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Inside city center

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Swimming pool [indoor]
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Hot tub

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Phnom Penh every 10 minutes on Agoda.com
Value for money8.8
Distance to city center0.5 Km
Location rating8.3
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport8.4 km

Rooms available at Balconitel Boutique Hotel

Excellent
Room comfort & quality

8.9

Deluxe Double with Balcony
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
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Deluxe Twin With Balcony
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 queen beds
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Family Suite with 2 Double Beds
...
  • Room size: 68 m²/732 ft²
  • City view
  • 2 king beds
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Balconitel Suite with Balcony
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
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Superior Double with Balcony
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
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Family Suite
...
  • Room size: 68 m²/732 ft²
  • Balcony/terrace
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Superior Double Room
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
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Deluxe Twin Room
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
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Balconitel Suite with Bathtube
...
  • Room size: 68 m²/732 ft²
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Family Room
...
  • Room size: 68 m²/732 ft²
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Frequently asked questions

What time is check-in and check-out at Balconitel Boutique Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Balconitel Boutique Hotel?

Balconitel Boutique Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 15 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Balconitel Boutique Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Balconitel Boutique Hotel has a car park that's close to the hotel. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phnom Penh with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Balconitel Boutique Hotel?

Wake up to a great continental breakfast at Balconitel Boutique Hotel. Adults can enjoy breakfast offered with an additional charge of 28000 KHR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Balconitel Boutique Hotel?

Balconitel Boutique Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Balconitel Boutique Hotel?

Balconitel Boutique Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Balconitel Boutique Hotel?

Restaurants including Tonle Bassac II Restaurant, one more pub restaurant and Vitking House are popular in Balconitel Boutique Hotel’s neighborhood which is known as Chamkarmon.

What popular shopping places are close to Balconitel Boutique Hotel?

Shopping options in Balconitel Boutique Hotel’s Chamkarmon neighborhood include Central Market, Russian Market and Aeon Mall.

What are popular attractions near Balconitel Boutique Hotel?

Guests at Balconitel Boutique Hotel can easily visit Tuol Sleng Genocide Museum, Bassac Lane and Wat Langka located in the Chamkarmon area.

What popular natural sightseeing spots are close to Balconitel Boutique Hotel?

Balconitel Boutique Hotel’s nearby natural sights include Boeung Trabek located in the same Chamkarmon area.

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See map

Explore the neighborhood

What people love about Balconitel Boutique Hotel

  • 9.2

    Exceptional
    Spaciousness

    "Room was on the large size with a comfortable balcony."

    Lon

    |

    January 30, 2020

  • 9.2

    Exceptional
    Cleanliness

    "Awesome hotel, very clean rooms - jacuzzi on the roof top perfect."

    Nadeem

    |

    December 22, 2019

  • 10

    Exceptional
    Staff 

    "Very clean hotel with amazing staff."

    Monica

    |

    December 5, 2019

Property ranking|Compared to 641 Phnom Penh properties
See all rankings
Room comfort score
8.9/10
Value for money score
8.8/10
Couples review score
8.9/10
Cleanliness score
8.8/10
Better than
98
%
of Phnom Penh properties
Better than
94
%
of Phnom Penh properties
Better than
94
%
of Phnom Penh properties
Better than
91
%
of Phnom Penh properties
Overall rating:

8.6

Excellent
474 reviews
Cleanliness
8.8
Facilities
8.3
Location
8.3
Read all reviews >
What travelers say they love:
Wifi was great and so was breakfast.
GAETANA from Australia
Business traveler
More about Balconitel Boutique Hotel

More about Balconitel Boutique Hotel

Balconitel Boutique Hotel

See the best of Phnom Penh with a stay at Balconitel Boutique Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The range of services provided by Balconitel Boutique Hotel ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Phnom Penh.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Guestrooms at Balconitel Boutique Hotel are fitted with all the amenities travelers need. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Balconitel Boutique Hotel include a balcony or terrace, as part of the room design. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Your mornings at Balconitel Boutique Hotel begin with a complimentary breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Balconitel Boutique Hotel promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage, hot tub and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.


Around the property

Take some time to explore Phnom Penh. Pose in front of Royal Palace located 1.4 km away, and you can always show your friends the time you went to Phnom Penh. Whatever you may be looking to buy on your trip to Phnom Penh, chances are you'll find it at Central Market located 1.2 km away.


Reasons to stay here

This hotel scores higher than 94% of the city's accommodations on value for money
This hotel's food and dining score higher than 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

34 mentions

Swimming Pool

20 mentions

Housekeeping

16 mentions

Food & Dining

9 mentions

Languages spoken

  • English
  • Khmer

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Hot tub
  • Massage
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Daily newspaper
  • Desk
  • DVD/CD player
  • Free bottled water
  • Free instant coffee
  • In-room safe box
  • In-room tablet
  • Internet access – wireless
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Full English/Irish
Location
#A36, Street 278, Sangkat Boeung Keng Kang I, Chamkarmon, Phnom Penh, Cambodia, 12302
Excellent
Location

8.3

Airports

  • Phnom Penh International Airport (PNH) - Cambodia
    8.4 km 50 min drive
  • Rach Gia Airport (VKG) - Vietnam
    178.9 km

Public transportation

  • Capitol Bus Station
    870 m
  • GST Bus Station
    1.5 km

Hospital or clinic

  • Angkor Chey
    200 m

Shopping

  • Central Market
    1.3 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Independence Monument
    750 m
  • Tuol Sleng Genocide Museum
    760 m
  • Central Market
    1.3 km
  • Silver Pagoda
    1.4 km
  • National Museum
    1.4 km
  • Royal Palace
    1.5 km
  • Russian Market
    1.8 km
  • Sisowath Quay
    2.0 km
  • Wat Phnom
    2.4 km
  • Choeung Ek Genocidal Center
    8.1 km

Nearby landmarks

  • Kids City Asia
    70 m
  • Lucky Market
    110 m
  • Boom Boom Records
    160 m
  • Preah Sihanouk Street
    170 m
  • Angkor Chey
    200 m
  • National Center for Tuberculosis and Leprosy (CENAT)
    210 m
  • Tooniq
    230 m
  • Sorya Shopping Centre
    250 m
  • The Place Club
    290 m
  • Krama Yoga
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-7 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 8 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Joiners or visitors are not allowed in the residential area except for the lobby. Otherwise, charges will be applied. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee15 USD
  • Distance from city center0.5 Km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)28000 KHR

The property

  • Non-smoking rooms/floorsyes
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 21
  • Room voltage220
  • Year property opened2013
  • Most recent renovation2015

Reviews of Balconitel Boutique Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.8
Facilities8.3
Location8.3
Room comfort and quality8.9
Service8.8
Value for money8.8
High score for Phnom Penh
Rating
9+ Exceptional (126)
8-9 Excellent (44)
7-8 Very Good (61)
6-7 Good (18)
<6 Below Expectation (16)
Time of the year
Mar - May (79)
Jun - Aug (37)
Sep - Nov (43)
Dec - Feb (106)
All guests (466)
All room types
All languages

Show reviews that mention 

Showing 265 verified guest comments
12345
10.0
Exceptional
Alina from South Korea
Couple
Balconitel Suite with Balcony
Stayed 1 night in April 2019

Deserves a 10.00! ”

I am surprised that this place doesn’t have higher ratings. They are super professional (check in was hassle free & smooth) and they even had our suite ready 2 hours before check in. The suite was fantastic with a King size bed, private bath and balcony. Room service food is reasonably priced and delicious. Of course it’s expensive for Cambodia but the comfort is unparalleled. I was very sick during the stay so I couldn’t enjoy the other facilities but the rooftop bar and pool also seemed excellent. Location is fantastic - a short tuktuk ride from Tuol Sleng Museum and other attractions. Additionally, lots of good eateries nearby. Overall I highly recommend this place for couples who want a bit of luxury thrown in with comfort.

Reviewed May 03, 2019

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9.6
Exceptional
Wilson
Couple
Deluxe Double with Balcony
Stayed 3 nights in January 2019

Best customer service ever :)”

Upon arrival, welcome drinks were served and the staffs were extremely welcoming. A very cute complimentary cake was offered for the girlfriend’s birthday. Special mention to the guy at the front desk who was more than helpful during our stay - the typical type of customer service any guest would look for and want to get from any hotel. In big, everyone was always smiling and very polite. Tuk-tuk driver was patient, helpful, and punctual every time he had to take us out. Breakfast was à la carte and was delicious. On our last night, we had room-serviced dinner and it was good! We already booked for a one night stay in a couple of weeks prior to the end of our trip. Thank you and keep up the good work!

Reviewed January 11, 2019

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10.0
Exceptional
Monica from United States
Group
Family Suite with 2 Double Beds
Stayed 2 nights in November 2019

Friendly staff”

Very clean hotel with amazing staff. The included breakfast menu was extensive and was a great start to our days in Phnom Penh.

Reviewed December 05, 2019

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Dear Monica, We are all delighted to hear how much you enjoyed your stay with us at Balconitel Boutique Hotel, Phnom Penh and am very grateful to you for sharing this post on Agoda. The team and I are very much appreciate for your review, i believe that is a great motivation for our team and it event more helpful for other traveler to find the right place for their stay. We look forward to welcome you again to our place in the near future! Best Regard, Seng NGUON Hotel Manager

Responded February 24, 2020
Balconitel Boutique Hotel
10.0
Exceptional
Joel from New Zealand
Couple
Superior Double with Balcony
Stayed 3 nights in April 2019

Exceptional”

This hotel is amazing!!! Exceptional staff, great facilities and well appointed rooms. Pro’s: Everything Cons: None Can not wait to stay here again.

Reviewed April 10, 2019

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10.0
Exceptional
Denise from United Kingdom
Couple
Superior Double with Balcony
Stayed 2 nights in July 2019

Great place to find”

The staff were friendly and helpful, the place was nice. Added bonus of drinking cocktails whilst in a rioof top Jacuzzi

Reviewed July 26, 2019

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9.6
Exceptional
GAETANA from Australia
Business traveler
Deluxe Double with Balcony
Stayed 6 nights in February 2019

Phnom Penh Oasis”

This is a small, modern boutique hotel. Lovely decor and facilities, with a pool near reception and a large spa area on the top of the building - perfect to observe the Cambodian sunset while sipping a cocktail. Rooms are very spacious and loved having a balcony. There is some construction going on next door but this cannot be heard from the hotel - only obvious when you go outside. Wifi was great and so was breakfast. Would definitely stay again.

Reviewed May 26, 2019

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10.0
Exceptional
Christopher
Solo traveler
Superior Double with Balcony
Stayed 1 night in October 2019

Highly Recommended”

Nice place, great staff, good breakfast, plenty of restaurants and a proper supermarket nearby. Would definitely stay there again in the future.

Reviewed October 22, 2019

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10.0
Exceptional
Joel from New Zealand
Couple
Superior Double with Balcony
Stayed 4 nights in April 2019

Perfect”

Everything about this hotel is amazing. Wonderful staff, rooms, facilities and food. Cons: Nothing

Reviewed April 22, 2019

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9.2
Exceptional
Lon from Cambodia
Solo traveler
Deluxe Double with Balcony
Stayed 3 nights in January 2020

Small gem.”

Really nice staff.....Breakfast was good. Room was on the large size with a comfortable balcony. The pool downstairs was smallish, but big enough to do laps............... The morning after I checked out, I received an email from them letting me know I had accidentally left $100 in an envelope in my vacated room.......they had been alerted by their cleaning staff..........I was blown away by their honesty in this poor country.............They definitely get my seal of approval.

Reviewed January 30, 2020

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9.2
Exceptional
Nadeem from United Kingdom
Solo traveler
Deluxe Twin With Balcony
Stayed 4 nights in December 2019

Exceptional”

Awesome hotel, very clean rooms - jacuzzi on the roof top perfect. Never saw anyone use the jacuzzi it was like having a private roof top with sun beds. Indoor pool but never used it as spent most of the time on the roof.

Reviewed December 22, 2019

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9.6
Exceptional
mary from Canada
Couple
Superior Double with Balcony
Stayed 3 nights in November 2019

Quiet and exceded expectations. Tasteful decor. Quieter street , walk to markets.”

Hot water could have lasted longer in shower, but that's minor, just take a fast shower

Reviewed November 10, 2019

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10.0
Exceptional
Ardeshir from Sweden
Solo traveler
Superior Double with Balcony
Stayed 4 nights in February 2019

nice location, friendly staff”

will recommend

Reviewed September 21, 2019

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9.2
Exceptional
HIRONORI from Japan
Family with teens
Deluxe Twin With Balcony
Stayed 1 night in March 2019

Good design room and kind staff”

I booked family suite room for my familiy for 1 night and late checkout. The hotel side has requested us resonable price for late check out fee. The hotel is 5 min from st63.

Reviewed March 27, 2019

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8.4
Excellent
Clemmie from Singapore
Group
Superior Double with Balcony
Stayed 2 nights in March 2019

Simple but pleasant stay”

Situated in an alley is this unique simple boutique hotel. Friendly staff and clean room greeted us. Although surrounded by construction, the walls blocked out the noise. Walking distance to Park Cafe for food. The hotel has rooftop dining too . We checked out at 6am for our next destination thinking we will missed the breakfast cos it only starts at 6.30am. Who knows, they prepared takeaway bag for us. Arkoun!

Reviewed April 02, 2019

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7.2
Very good
Boon from Malaysia
Business traveler
Balconitel Suite with Balcony
Stayed 2 nights in December 2019

Small boutique hotel”

The hotel overall is satisfactory but due to the construction nearby, the access road is a bit bad and the construction works started very early in the morning and the workers worked until quite late at night, thus it can be quite noisy and irritating. The breakfast is only served by one waiter and the service is quite slow

Reviewed December 24, 2019

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6.4
Good
Susan from Canada
Family with teens
Family Suite with 2 Double Beds
Stayed 2 nights in February 2020

Good”

Breakfast was good, room was spacious and the shower was good and hot! There is a fair amount of construction around the hotel and work begins between 6-7am, even on Saturday’s.

Reviewed February 29, 2020

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6.4
Good
Boon from Malaysia
Business traveler
Superior Double with Balcony
Stayed 1 night in December 2019

It is Okay”

Due to the construction works nearby, the access road to the hotel is a bit busy and dusty. It will be a bit scary to walk in and out to the hotel, especially at night. The service of morning breakfast can be a bit slow though

Reviewed December 21, 2019

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6.0
John from United States
Solo traveler
Balconitel Suite with Balcony
Stayed 1 night in February 2019

Above average”

WiFi did not stay connected. Bathtub water turned cold after a few minutes and hot water did not come back

Reviewed February 07, 2019

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4.8
HYEKYUNG from South Korea
Group
Family Suite with 2 Double Beds
Stayed 2 nights in September 2019

No parking lot and no soundproof”

If you have a car, you have to park it in front of hotel. And there isn’t reception call in your room. If you want to clean up your room, you have to push “clean up”button but no notice about that. And horribly because of no soundproof, you have to turn on Youtube when you are in toilet.

Reviewed October 01, 2019

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2.8
Yujhen from Cambodia
Business traveler
Balconitel Suite with Balcony
Stayed 1 night in March 2020

very bad”

Very bad housing experience, the attitude of the counter staff was too bad, I booked a room for $ 64 per night Balconitel Suite-room with balcony arrangement on the 7th floor, the top floor was skybar at midnight and it was noisy, hot water in the bathtub was not hot I asked for a room change and only gave me a room for $ 32 per night. There were still many empty rooms on the day and no one was staying in the building.

Reviewed March 08, 2020

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