Balconitel Boutique Hotel
See the best of Phnom Penh with a stay at Balconitel Boutique Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The range of services provided by Balconitel Boutique Hotel ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Phnom Penh.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Guestrooms at Balconitel Boutique Hotel are fitted with all the amenities travelers need. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Balconitel Boutique Hotel include a balcony or terrace, as part of the room design. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Start your vacation days in the best possible way. Your mornings at Balconitel Boutique Hotel begin with a complimentary breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Balconitel Boutique Hotel promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage, hot tub and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
Around the property
Take some time to explore Phnom Penh. Pose in front of Royal Palace located 1.4 km away, and you can always show your friends the time you went to Phnom Penh. Whatever you may be looking to buy on your trip to Phnom Penh, chances are you'll find it at Central Market located 1.2 km away.
Reasons to stay here
This hotel scores higher than 94% of the city's accommodations on value for money
This hotel's food and dining score higher than 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.
Deserves a 10.00! ”
I am surprised that this place doesn’t have higher ratings. They are super professional (check in was hassle free & smooth) and they even had our suite ready 2 hours before check in. The suite was fantastic with a King size bed, private bath and balcony. Room service food is reasonably priced and delicious. Of course it’s expensive for Cambodia but the comfort is unparalleled. I was very sick during the stay so I couldn’t enjoy the other facilities but the rooftop bar and pool also seemed excellent. Location is fantastic - a short tuktuk ride from Tuol Sleng Museum and other attractions. Additionally, lots of good eateries nearby. Overall I highly recommend this place for couples who want a bit of luxury thrown in with comfort.
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Best customer service ever :)”
Upon arrival, welcome drinks were served and the staffs were extremely welcoming. A very cute complimentary cake was offered for the girlfriend’s birthday. Special mention to the guy at the front desk who was more than helpful during our stay - the typical type of customer service any guest would look for and want to get from any hotel. In big, everyone was always smiling and very polite. Tuk-tuk driver was patient, helpful, and punctual every time he had to take us out. Breakfast was à la carte and was delicious. On our last night, we had room-serviced dinner and it was good! We already booked for a one night stay in a couple of weeks prior to the end of our trip. Thank you and keep up the good work!
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Friendly staff”
Very clean hotel with amazing staff. The included breakfast menu was extensive and was a great start to our days in Phnom Penh.
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Dear Monica, We are all delighted to hear how much you enjoyed your stay with us at Balconitel Boutique Hotel, Phnom Penh and am very grateful to you for sharing this post on Agoda. The team and I are very much appreciate for your review, i believe that is a great motivation for our team and it event more helpful for other traveler to find the right place for their stay. We look forward to welcome you again to our place in the near future! Best Regard, Seng NGUON Hotel Manager
Exceptional”
This hotel is amazing!!! Exceptional staff, great facilities and well appointed rooms. Pro’s: Everything Cons: None Can not wait to stay here again.
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Great place to find”
The staff were friendly and helpful, the place was nice. Added bonus of drinking cocktails whilst in a rioof top Jacuzzi
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Phnom Penh Oasis”
This is a small, modern boutique hotel. Lovely decor and facilities, with a pool near reception and a large spa area on the top of the building - perfect to observe the Cambodian sunset while sipping a cocktail. Rooms are very spacious and loved having a balcony. There is some construction going on next door but this cannot be heard from the hotel - only obvious when you go outside. Wifi was great and so was breakfast. Would definitely stay again.
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Highly Recommended”
Nice place, great staff, good breakfast, plenty of restaurants and a proper supermarket nearby. Would definitely stay there again in the future.
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Perfect”
Everything about this hotel is amazing. Wonderful staff, rooms, facilities and food. Cons: Nothing
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Small gem.”
Really nice staff.....Breakfast was good. Room was on the large size with a comfortable balcony. The pool downstairs was smallish, but big enough to do laps............... The morning after I checked out, I received an email from them letting me know I had accidentally left $100 in an envelope in my vacated room.......they had been alerted by their cleaning staff..........I was blown away by their honesty in this poor country.............They definitely get my seal of approval.
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Exceptional”
Awesome hotel, very clean rooms - jacuzzi on the roof top perfect. Never saw anyone use the jacuzzi it was like having a private roof top with sun beds. Indoor pool but never used it as spent most of the time on the roof.
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Quiet and exceded expectations. Tasteful decor. Quieter street , walk to markets.”
Hot water could have lasted longer in shower, but that's minor, just take a fast shower
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nice location, friendly staff”
will recommend
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Good design room and kind staff”
I booked family suite room for my familiy for 1 night and late checkout. The hotel side has requested us resonable price for late check out fee. The hotel is 5 min from st63.
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Simple but pleasant stay”
Situated in an alley is this unique simple boutique hotel. Friendly staff and clean room greeted us. Although surrounded by construction, the walls blocked out the noise. Walking distance to Park Cafe for food. The hotel has rooftop dining too . We checked out at 6am for our next destination thinking we will missed the breakfast cos it only starts at 6.30am. Who knows, they prepared takeaway bag for us. Arkoun!
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Small boutique hotel”
The hotel overall is satisfactory but due to the construction nearby, the access road is a bit bad and the construction works started very early in the morning and the workers worked until quite late at night, thus it can be quite noisy and irritating. The breakfast is only served by one waiter and the service is quite slow
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Good”
Breakfast was good, room was spacious and the shower was good and hot! There is a fair amount of construction around the hotel and work begins between 6-7am, even on Saturday’s.
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It is Okay”
Due to the construction works nearby, the access road to the hotel is a bit busy and dusty. It will be a bit scary to walk in and out to the hotel, especially at night. The service of morning breakfast can be a bit slow though
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Above average”
WiFi did not stay connected. Bathtub water turned cold after a few minutes and hot water did not come back
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No parking lot and no soundproof”
If you have a car, you have to park it in front of hotel. And there isn’t reception call in your room. If you want to clean up your room, you have to push “clean up”button but no notice about that. And horribly because of no soundproof, you have to turn on Youtube when you are in toilet.
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very bad”
Very bad housing experience, the attitude of the counter staff was too bad, I booked a room for $ 64 per night Balconitel Suite-room with balcony arrangement on the 7th floor, the top floor was skybar at midnight and it was noisy, hot water in the bathtub was not hot I asked for a room change and only gave me a room for $ 32 per night. There were still many empty rooms on the day and no one was staying in the building.
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