Swimming pool, Biwa Tulum in Tulum
Twin Room, Biwa Tulum in Tulum
Balcony/terrace, Biwa Tulum in Tulum
Balcony/terrace, Biwa Tulum in Tulum
Balcony/terrace, Biwa Tulum in Tulum
Kitchen, Biwa Tulum in Tulum
Facilities, Biwa Tulum in Tulum

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Biwa Tulum

4 stars out of 5
Av. Satelite Norte y calle Bubullek, Tulum, Tulum, Mexico, 77780 - See map

Conveniently situated in the Tulum part of Tulum, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

810 meters to public transportation

Top Value

Check-in/out [private]

Airport transfer

Announcements by hotel (1)
Please inform Biwa Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Luggage storage

Check-in/out [private]

Your dates are popular among travelersUsers are booking a place in Tulum every 32 minutes on Agoda.com
9.3Exceptional

6 reviews

6 reviews

See map

8.7Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
MiNiAtUrE art Gallery
130 m
SaBio Tulum
320 m
Tulum Art Club
330 m
Hernandez Gallery Tulum
400 m
Iguana Bike Shop
420 m
Closest landmarks
Post Office
290 m
Farmacia Similares
340 m
Fantasea Dive Diving & Adventures
380 m
Farmacia Únion
460 m
Bodega Aurrera
490 m
Value for money9.0
Location rating8.7

Rooms available at Biwa Tulum

Junior Suite, 2 Bedrooms, Accessible, City View
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 single beds and 1 queen b...
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Junior Suite with Balcony
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 queen bed & 2 single beds
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Double Room with Balcony
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
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Twin Room
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
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Standard Junior Suite
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
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Double King Size Bed
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 double bed
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Twin Room
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 single beds
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Deluxe Twin Room, Multiple Beds, Accessible, City View
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Superior Double Room, 1 King Bed, Accessible, City View
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Double Room
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices

Top things to do in Tulum

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Biwa Tulum have a swimming pool?

While staying at Biwa Tulum, you can enjoy the swimming pool facility to get your day started the best way with a splash for a refreshing morning or evening.

Does Biwa Tulum have a fitness center?

Absolutely! Biwa Tulum offers fitness center that is fittingly located on site, catering to your active needs to remain healthy while on holiday retreat. For more details, please contact the property for more information.

Does Biwa Tulum provide laundry services?

Yes! Biwa Tulum offers laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

What points of interest are nearby Biwa Tulum that are in walking range?

While remaining at Biwa Tulum, kick start your trip by discovering the closest points of interest that are within walking distance to the property which include MiNiAtUrE art Gallery, SaBio Tulum, and Tulum Art Club.

How long do visitors usually stay at Biwa Tulum?

Verified past guests that have stayed at Biwa Tulum had an average nightly stay of 7 nights at this property.

At what time of the year is Biwa Tulum most popular?

Biwa Tulum's most popular month where verified tourists have stayed the most is in July.

What is the verified guest review consensus about Biwa Tulum's coffee?

100.0% of our verified visitor reviews have given a positive appraisal and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Biwa Tulum down in the review section.

What is the average rating that verified Business travelers' have given to Biwa Tulum?

Verified business travelers that have stayed at this property have given Biwa Tulum an average rating of 9.3. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Couples' have given to Biwa Tulum?

Verified couple travelers that have stayed at this property have given Biwa Tulum an average rating of 9.1. You can look up on more in depth customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the nearest train, metro, or bus station to Biwa Tulum?

The closest train, metro, or bus station is Tulum Bus station, 811.7 m away from Biwa Tulum.

What is the closest airport to Biwa Tulum?

The closest airport to Biwa Tulum is Cancun International Airport, 110.0 km away.

More about Biwa Tulum

More about Biwa Tulum

Experience Tranquility and Luxury at Biwa Tulum in Tulum, Mexico

Nestled in the heart of Tulum, Mexico, Biwa Tulum is a luxurious 4-star hotel that offers a serene and tranquil escape from the hustle and bustle of everyday life. With its stunning architecture, lush greenery, and breathtaking views of the surrounding natural beauty, this hotel is the perfect choice for those seeking a peaceful and rejuvenating getaway. Upon arrival, guests are greeted by a warm and friendly staff who are dedicated to ensuring a memorable stay. Check-in begins at 03:00 PM, allowing guests ample time to settle in and start their vacation on a relaxed note. The check-out time is until 12:00 PM, giving guests the opportunity to savor their last moments in this idyllic paradise. While Biwa Tulum is a haven for adults looking to unwind and reconnect with nature, it is important to note that this hotel does not allow children to stay free of charge. However, for those traveling with little ones, the hotel provides the option for extra charges, ensuring that families can still enjoy the luxurious amenities and services that Biwa Tulum has to offer. From the moment you step foot into this enchanting retreat, you will be enveloped in a sense of tranquility and exclusivity, making it the perfect destination for a romantic getaway or a well-deserved solo escape.

Unwind and Indulge in Biwa Tulum's Entertainment Facilities

At Biwa Tulum, you'll find a plethora of entertainment facilities that will ensure a truly unforgettable stay. After a long day of exploring the beautiful Tulum, why not treat yourself to a relaxing massage? The hotel offers professional massage services that will rejuvenate your body and soothe your mind. Whether you prefer a Swedish massage, deep tissue massage, or a hot stone therapy, the skilled therapists at Biwa Tulum will tailor the treatment to your specific needs, leaving you feeling completely refreshed and revitalized. In addition to the massage services, the hotel also boasts a spacious shared lounge/TV area where you can unwind and socialize with fellow guests. Sink into the comfortable sofas and catch up on your favorite shows or movies on the large flat-screen TV. The lounge area provides a cozy and inviting atmosphere, perfect for relaxing after a day of adventure. Whether you're looking to connect with other travelers or simply enjoy some downtime, the shared lounge/TV area at Biwa Tulum is the ideal spot to kick back and enjoy some entertainment. With its exceptional massage services and inviting shared lounge/TV area, Biwa Tulum goes above and beyond to ensure that your stay is not only comfortable but also entertaining. So, indulge in a pampering massage and unwind in the cozy lounge area, and let Biwa Tulum take care of your relaxation needs.

Stay Active at Biwa Tulum's Impressive Sports Facilities

At Biwa Tulum, staying active and maintaining your fitness routine is a breeze with their top-notch sports facilities. Whether you're a fitness enthusiast or simply looking to unwind and have fun, this hotel has something for everyone. Start your day off right by hitting the fitness center, equipped with state-of-the-art exercise machines and equipment. Whether you prefer cardio workouts or strength training, you'll find everything you need to stay in shape. The fitness center offers a spacious and well-lit environment, ensuring a comfortable workout experience. After your workout, take a refreshing dip in the outdoor pool. Surrounded by lush tropical gardens, the pool provides a serene and picturesque setting to relax and soak up the sun. Whether you prefer swimming laps or simply lounging by the poolside with a refreshing drink, the outdoor pool at Biwa Tulum is the perfect spot to unwind and recharge. With its impressive sports facilities, Biwa Tulum ensures that guests can maintain their fitness routine and enjoy their vacation to the fullest. Whether you're looking to break a sweat or simply relax by the pool, this hotel has everything you need for a memorable stay.

Convenience Facilities at Biwa Tulum: A Seamless Stay Experience

At Biwa Tulum, convenience is at the forefront of your stay. With a range of thoughtful amenities and services, this hotel ensures that your every need is met. From the moment you arrive, you'll be impressed by the attentive staff and the array of convenience facilities available. Start your day off right with the hassle-free daily housekeeping service, ensuring that your room is always tidy and fresh. The hotel also offers luggage storage, allowing you to explore the vibrant city of Tulum without worrying about your belongings. For those who prefer to stay in, Biwa Tulum offers room service, allowing you to indulge in delicious meals and snacks from the comfort of your own room. Additionally, the hotel provides laundry service, making it easy to keep your clothes clean and fresh throughout your stay. The safety deposit boxes offer peace of mind, keeping your valuables secure during your time at the hotel. The friendly concierge is always on hand to assist with any queries or requests, ensuring that your stay is as seamless as possible. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily keep in touch with loved ones or catch up on work. If you're a smoker, you'll appreciate the designated smoking area, providing a comfortable space to enjoy your cigarette. With a range of convenience facilities, Biwa Tulum goes above and beyond to make your stay comfortable and stress-free. Whether you're traveling for business or leisure, this hotel has everything you need for a memorable stay in Tulum, Mexico.

Convenient Transport Facilities at Biwa Tulum

At Biwa Tulum, we understand the importance of hassle-free travel, and that's why we offer a range of convenient transport facilities for our guests. Whether you're arriving by plane or prefer to explore the area on your own, we have you covered. For those flying into Tulum, our airport transfer service ensures a seamless journey from the airport to our hotel. You can relax and enjoy the scenic views as our professional drivers take care of your transportation needs. If you're planning to bring your own vehicle, rest assured that we provide a car park free of charge. This means you can park your car securely and have peace of mind throughout your stay. For those who prefer not to drive, our shuttle service is available to take you to popular attractions and nearby beaches. Whether you want to explore the ancient Mayan ruins or soak up the sun on the pristine white sand, our shuttle service makes it easy and convenient. If you'd like to venture further and explore the surrounding areas, we also offer car hire services. Rent a car from us and embark on your own adventure, discovering the hidden gems of Tulum at your own pace. At Biwa Tulum, we strive to make your travel experience as smooth as possible. With our range of transport facilities, you can focus on enjoying your stay and creating lasting memories in this beautiful destination.





Indulge in Culinary Delights at Biwa Tulum

At Biwa Tulum, you can savor a delightful culinary experience with a range of dining facilities to choose from. Start your day off right with a visit to our cozy coffee shop, where you can enjoy a freshly brewed cup of coffee or indulge in a variety of artisanal teas. The warm and inviting atmosphere provides the perfect setting to relax and plan your day's adventures. When hunger strikes, head over to our onsite restaurant, where our talented chefs will tantalize your taste buds with a diverse menu of local and international flavors. From traditional Mexican dishes to international favorites, there is something to satisfy every palate. Our restaurant offers both indoor and outdoor seating options, allowing you to dine in the soothing ambiance of our lush garden or enjoy a romantic candlelit dinner under the stars. For those who prefer to dine in the comfort of their own room, our room service is available to cater to your every culinary desire. Whether you're craving a late-night snack or a full-course meal, our attentive staff will deliver delicious dishes right to your doorstep. And with daily housekeeping, you can rest assured that your dining experience will be complemented by a clean and well-maintained environment throughout your stay. Indulge in the culinary delights at Biwa Tulum and make your stay truly unforgettable.

Luxurious and Spacious Rooms at Biwa Tulum

Experience the ultimate comfort and style at Biwa Tulum with their range of exquisite room offerings. From the intimate Double Room with Balcony, featuring a cozy 32 square meters space and a plush King Bed, to the expansive Junior Suite with Balcony, offering a generous 80 square meters area with a Queen Bed and 2 Single Beds, there is a perfect accommodation option for every type of traveler. For those seeking flexibility, the Twin Room provides a comfortable 32 square meters space with 2 Single Beds, ideal for friends or family members traveling together. With their tasteful decor, modern amenities, and attention to detail, these rooms offer a haven of relaxation and tranquility in the heart of Tulum. Booking your stay at Biwa Tulum through Agoda ensures that you not only get access to the best prices but also enjoy a hassle-free experience. Agoda's easy-to-use platform allows you to conveniently browse through the available room options, compare prices, and make a reservation with just a few clicks. With Agoda's secure payment system and reliable customer service, you can have peace of mind knowing that your booking is in good hands. So why wait? Book your dream getaway at Biwa Tulum on Agoda today and embark on an unforgettable journey to paradise.

Discover the Enchanting Beauty of Tulum, Mexico

Nestled along the breathtaking Caribbean coastline of Mexico's Yucatan Peninsula, Tulum is a captivating destination that offers a perfect blend of natural wonders and ancient history. Known for its pristine white sandy beaches, crystal-clear turquoise waters, and lush greenery, Tulum is a paradise for beach lovers and nature enthusiasts alike. But what truly sets this destination apart is its rich Mayan heritage, as it is home to some of the most well-preserved Mayan ruins in the world. Immerse yourself in the mystical allure of Tulum by exploring the ancient ruins of the Tulum Archaeological Site. Perched on a cliff overlooking the Caribbean Sea, these ruins offer a mesmerizing glimpse into the ancient Mayan civilization. Take a leisurely stroll along the picturesque coastline and soak in the awe-inspiring views of the ruins against the backdrop of the azure waters. For a truly unique experience, visit the ruins during sunrise or sunset to witness the ruins bathed in golden hues. Apart from its historical significance, Tulum is also renowned for its vibrant and bohemian atmosphere. The town is dotted with charming boutique hotels, eco-friendly resorts, and beachfront cabanas that offer a tranquil haven for relaxation. Indulge in delectable Mexican cuisine at the local restaurants and savor the flavors of fresh seafood, traditional tacos, and refreshing margaritas. Explore the nearby cenotes, natural sinkholes filled with crystal-clear waters, and go snorkeling or diving to discover the vibrant marine life that thrives beneath the surface. Whether you're seeking adventure, relaxation, or cultural immersion, Tulum is the ultimate destination that will leave you enchanted and longing for more.

Getting to Biwa Tulum from the Nearest Airports

Welcome to Biwa Tulum, a hidden gem nestled in the heart of Tulum, Mexico. To begin your journey to this tropical paradise, let's explore the best ways to get from the nearest airports to Biwa Tulum. If you're arriving at Cancun International Airport, the most convenient option is to take a private transfer or a taxi directly to Biwa Tulum. The journey takes approximately 90 minutes, allowing you to soak in the stunning coastal views along the way. Alternatively, you can also rent a car at the airport and drive yourself to Biwa Tulum, which gives you the freedom to explore the surrounding areas at your own pace. For those flying into Cozumel International Airport, you can take a taxi or shuttle to the ferry terminal, which is just a short distance away. Hop on a ferry to Playa del Carmen, and from there, you can either take a taxi or a private transfer to Biwa Tulum. This route offers a picturesque journey, with turquoise waters and lush greenery surrounding you. Once you arrive at Biwa Tulum, you'll be greeted by a tranquil oasis that seamlessly blends modern luxury with the natural beauty of Tulum. Surrounded by pristine beaches and lush jungles, Biwa Tulum offers a serene escape from the hustle and bustle of everyday life. Whether you're looking to relax by the pool, indulge in delicious cuisine, or explore the nearby cenotes and ancient ruins, Biwa Tulum has something for everyone. So pack your bags, embark on an unforgettable adventure, and let Biwa Tulum be your home away from home.

Discover Tulum's Natural Wonders and Local Amenities Near Biwa Tulum

Nestled in the heart of Tulum, Mexico, Biwa Tulum offers a prime location surrounded by a variety of landmarks and attractions that cater to all interests. Just a stone's throw away from the hotel, you'll find Farmacia Similares and Farmacia Únion, ensuring convenient access to any essential items or medications you may need during your stay. Nature enthusiasts will be delighted to discover the enchanting Cenote Sunhole and Gran Cenote, both located within close proximity to Biwa Tulum. Immerse yourself in the crystal-clear waters of these cenotes, surrounded by breathtaking rock formations and lush greenery, creating a serene and magical atmosphere. For those seeking a taste of local life, a visit to Frutas y Verduras Alex and Super Aki is a must. These vibrant markets offer an abundance of fresh fruits, vegetables, and local delicacies, allowing you to experience the flavors and colors of Tulum. Additionally, adventure awaits at Tulum National Park and Cenote Urbano, where you can explore ancient ruins and dive into the cool waters of the cenote. Sports enthusiasts will appreciate the nearby Unidad Deportiva, offering various recreational activities for all ages. Lastly, don't miss the chance to unwind and soak up the sun at South Tulum Beach, located just a short distance from Biwa Tulum. This pristine stretch of coastline boasts soft white sands, turquoise waters, and a tranquil ambiance, perfect for relaxation and beachside bliss. With its ideal location surrounded by these remarkable landmarks and attractions, Biwa Tulum ensures an unforgettable stay, providing guests with endless opportunities to explore and experience the beauty and charm of Tulum.

Convenient Access to Tulum's Bus Station at Biwa Tulum

Located just a stone's throw away from Biwa Tulum, the Tulum Bus Station provides convenient access to explore the vibrant town and its surrounding areas. Whether you're looking to immerse yourself in Tulum's rich history, indulge in delicious local cuisine, or soak up the sun on the pristine beaches, the bus station serves as a gateway to all that this enchanting destination has to offer. From Biwa Tulum, it's a short walk to the bus station, where you can hop on a comfortable and air-conditioned bus that connects you to various attractions and neighboring towns. Whether you're planning a visit to the ancient Mayan ruins of Tulum or exploring the nearby cenotes, the bus station offers a convenient and affordable way to get around. With its strategic location near the Tulum Bus Station, Biwa Tulum ensures that you have easy access to public transportation, allowing you to explore the wonders of Tulum and create unforgettable memories.

A Culinary Adventure Awaits

Biwa Tulum is surrounded by a diverse selection of restaurants that will satisfy every palate. Just a short stroll away, you'll find Rincon Poblano, where you can indulge in authentic Mexican cuisine bursting with flavors. For a taste of international dishes, head to TOKS, a popular restaurant known for its diverse menu. If you're in the mood for a vibrant atmosphere and delicious cocktails, make your way to Encanto Cantina or Gitano, where you can enjoy a memorable night out. Teetotum Hotel Restaurant Lounge offers a unique dining experience, with a fusion of local and international flavors. For a romantic dinner under the stars, Tulum Hemingway Romantic Cabanas is the perfect choice, serving exquisite dishes in a dreamy setting. If you're craving Asian cuisine, Restaurant Asiaki is a must-visit, offering a fusion of Japanese, Thai, and Vietnamese flavors. Health-conscious travelers will appreciate Restaurare, a vegetarian restaurant serving fresh and organic dishes. And for a taste of the sea, Chalupa Cevicheria Suave y Tropical serves up mouthwatering ceviche and seafood delicacies. With such a wide range of dining options, your taste buds are in for a treat during your stay at Biwa Tulum.

Shop 'til you drop at Biwa Tulum's surrounding shopping landmarks

Located in the heart of Tulum, Biwa Tulum offers easy access to a plethora of unique shopping landmarks. Just a stone's throw away, you'll find LassaH Ethnic Design Made with Love, a boutique that showcases stunning handmade clothing and accessories crafted by local artisans. For those looking to bring home authentic Mexican souvenirs, Artesanias Sol Maya and Mixik are must-visit destinations. These shops offer a wide range of traditional crafts, including intricately woven textiles, colorful ceramics, and exquisite jewelry. Art enthusiasts will be delighted to explore the Mexican Art Gallery and Hernandez Gallery Tulum, where they can admire and purchase works by talented local artists. For all your travel needs, Safari Tulum Travel Services is just around the corner, offering assistance with tours, transportation, and more. And if you're looking to explore the town on two wheels, Iguana Bike Shop is the place to go. Casa Hernandez is a hidden gem that specializes in unique home decor and furnishings, while La Lupita Boutique is a fashion lover's paradise, offering a curated selection of trendy clothing and accessories. Lastly, don't miss out on the vibrant Tulum Bazaar, a bustling market where you can find everything from handmade crafts to delicious street food. With all these shopping landmarks just a short distance away, Biwa Tulum is the perfect base for a memorable retail therapy experience in Tulum.

Affordable Luxury at Biwa Tulum: Experience Tulum's Charm without Breaking the Bank

Escape to the enchanting coastal town of Tulum, Mexico, and indulge in a luxurious stay at Biwa Tulum without breaking the bank. With an average price of just $101 per room, Biwa Tulum offers an irresistible combination of affordability and luxury that is hard to find elsewhere in the city. Compared to the average price of a hotel room in Tulum, which stands at $309, Biwa Tulum provides exceptional value for money. Immerse yourself in the beauty of Tulum's pristine beaches, lush jungles, and ancient Mayan ruins, all while enjoying the comfort and elegance that Biwa Tulum has to offer. At Biwa Tulum, you can expect nothing short of excellence. The hotel features beautifully designed rooms, each thoughtfully furnished with modern amenities and adorned with unique touches that reflect the rich local culture. Whether you choose a cozy standard room or a spacious suite, you will be treated to a peaceful and relaxing ambiance that will make your stay truly unforgettable. Don't miss the opportunity to experience Tulum's charm without breaking the bank. Book your stay at Biwa Tulum today and embark on a remarkable journey filled with relaxation, adventure, and unparalleled beauty.

Friendly Staff, Delicious Breakfast, and Spacious Rooms

Biwa Tulum has received rave reviews from its guests, who can't stop praising the hotel's friendly and hospitable staff. Visitors have been delighted by the warm and welcoming atmosphere created by the team, making their stay even more enjoyable. The staff's dedication to providing exceptional service has left a lasting impression on guests, making them eager to return to this charming hotel. Another highlight of Biwa Tulum is the delicious complimentary breakfast offered to guests. Visitors have been pleasantly surprised by the variety and quality of the breakfast options available. From freshly baked pastries to hearty omelettes, the hotel ensures that guests start their day off right with a satisfying meal. This thoughtful touch has been greatly appreciated by reviewers, who have consistently praised the hotel's attention to detail and commitment to providing a memorable dining experience. Guests have also been impressed by the spaciousness of the rooms at Biwa Tulum. Whether traveling as a couple or with a friend, visitors have found the accommodations to be comfortable and roomy. The well-designed layout and ample space allow guests to relax and unwind after a day of exploring the beautiful surroundings. The attention to detail in the room's design and furnishings has not gone unnoticed, with guests consistently commenting on the hotel's commitment to providing a comfortable and enjoyable stay.

A Paradise of Perfection: Biwa Tulum's Stellar Customer Ratings

Nestled in the heart of Tulum, Mexico, Biwa Tulum is a true gem that has garnered rave reviews from its satisfied guests. With an outstanding overall rating of 9.1, this boutique hotel has left a lasting impression on visitors, making it a top choice for discerning travelers. From the moment you step foot into this tropical oasis, you'll be captivated by its serene ambiance and impeccable attention to detail. One of the standout features of Biwa Tulum is its exceptional staff performance, which has earned a perfect 10.0 rating. The dedicated and friendly team goes above and beyond to ensure that every guest feels welcomed and well taken care of. Whether it's providing personalized recommendations for local attractions or attending to any special requests, the staff at Biwa Tulum consistently exceeds expectations, leaving guests feeling pampered and valued. Another aspect that sets Biwa Tulum apart is its unwavering commitment to cleanliness, as reflected in its remarkable 10.0 rating. The hotel's pristine rooms and common areas are meticulously maintained, creating a hygienic and inviting environment for guests to relax and unwind. With attention to every detail, from the crisp linens to the spotless bathrooms, Biwa Tulum ensures that every guest enjoys a truly comfortable and hygienic stay. In addition to its exceptional staff and cleanliness, Biwa Tulum also receives high praise for its value and facilities, with ratings of 9.0 and 8.7 respectively. Guests appreciate the excellent value for money they receive, with spacious and stylish rooms that provide a luxurious experience without breaking the bank. The hotel's facilities, including a refreshing swimming pool and a tranquil garden, offer the perfect setting for guests to rejuvenate and soak up the tropical vibes. With its stellar customer ratings, Biwa Tulum is undeniably a haven of perfection. From the warm and attentive staff to the immaculate cleanliness and outstanding value, this boutique hotel promises an unforgettable stay in Tulum, Mexico. Whether you're seeking a romantic getaway or a serene escape, Biwa Tulum is the ultimate destination for an enchanting and blissful experience.

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Amenities and facilities

Excellent
Facilities

8.7

Languages spoken
  • English
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Massage
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service

Food and dining

Restaurants on site
Don Tomás
  • Cuisine: Local
  • Menu: Buffet

Location

Av. Satelite Norte y calle Bubullek, Tulum, Tulum, Mexico, 77780
Excellent
Location

8.7

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until20:00
  • Check-out from07:00
  • Check-out until12:00

Property announcements

Please inform Biwa Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Reviews of Biwa Tulum from real guests

9.3
Exceptional
Cleanliness10.0
Service10.0
Value for money9.0
Facilities8.7
Location8.7
High score for Tulum
Rating
9+ Exceptional (3)
8-9 Excellent (1)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (0)
Guest Type
Language

Show reviews that mention 

Showing 4 verified guest comments
8.4
Excellent
rebecka from Norway
Solo traveler
Double Room with Balcony
Stayed 5 nights in February 2021

No sun at the pool”

My intention was to come for 5 days and relax by the pool , in the sun and work. Unfortunatly the pool is in the back without access to any sun. I would not have picked this hotel if i knew this detail for my intention of the visit. Other than that Biwa is a beautiful place

Reviewed February 08, 2021
10.0
Exceptional
Jennifer from United States
Couple
Double Room with Balcony
Stayed 1 night in May 2018

A pleasant stay ”

The room was very spacious for the two of us. The fridge came in handy. We enjoyed the complimentary breakfast. They can arrange tours for you if you’d like. A major plus was they have a personal driver that can take you to the main attractions of Tulum. We went to the ruins and the grand cenote. The driver dropped us off and picked us up when we were finished. Very convenient! They can also call a taxi for you. The staff was super friendly and hospitable. Would stay here again!

Reviewed May 22, 2018
9.2
Exceptional
Thibault from France
Couple
Double Room with Balcony
Stayed 1 night in April 2018

Génial ”

Nous avons adoré !!!!!! Si bien que nous y sommes restés 3 nuits au total. Coup de coeur pour sergio du petit déjeuner si gentil! Super confortable, propre , petit déjeuner de champion. Je recommande milles fois.

Reviewed April 15, 2018
9.2
Exceptional
Lien from Belgium
Solo traveler
Deluxe Twin Room, Multiple Beds, Accessible, City View
Stayed 3 nights in February 2022

Fantastisch verblijf bij Biwa”

We hadden een zeer aangenaam verblijf bij Biwa Tulum. De kamers zijn ruim en zeer proper, leuk zwembad en ontzettend vriendelijk personeel. Ze staan elke moment van de dag voor je klaar. We huurden fietsen voor een goede prijs. Bedankt voor ons fantastisch verblijf!

Reviewed March 07, 2022
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