Biwako Hanakaido

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1-1-3, Ogoto, Otsu, Hieizan-Sakamoto Station, Otsu, Japan, 520-0101

Highlights

Front desk [24-hour]

Excellent room comfort & quality

- Guests have rated this property 9.5/10 on room comfort and quality

Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

Sparkling clean

Sparkling clean - Guests have rated this property 9.3/10 on cleanliness

940 meters to public transportation

940 meters to public transportation - Ogotoonsen is within 940 meters

Facilities

Free Wi-Fi

Free parking

Spa

Front desk [24-hour]

Restaurants

Massage

Shuttle service

Luggage storage

About us

If you're looking for a ryokan with car park free of charge, look no further. Conveniently situated in the Hieizan-Sakamoto Station part of Otsu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hieizan Enryaku-ji Temple. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.
Your dates are popular among travelersUsers are booking a place in Otsu every 6 minutes on Agoda.com
Room comfort and quality 10.0
Service 9.3
Cleanliness 9.1
Facilities 8.9

Based on 903 verified reviews

Room comfort and qua...

10.0

Service

9.3

Cleanliness

9.1

Facilities

8.9

Value for money

8.6

Location

8.4

See map

8.4Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Hiyoshi Taisha
3.3 km
Ukimido
3.5 km
Lake Biwa Bridge
5.1 km
Hieizan Enryaku-ji Temple
5.1 km
Omi Shrine
7.3 km
Closest landmarks
Ogoto Onsen Kanko Park
170 m
Spa Resort Ogoto Agaryanse
400 m
Fukuryo-ji Temple
700 m
Ogoto Shrine
700 m
Ogotoonsen
930 m

Good to know

Value for money8.6
Location rating8.4

Rooms available at Biwako Hanakaido

Exceptional
Room comfort & quality

10

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Based on 248 reviews from verified travelers

Japanese-Western Style Room with Open-Air Bath
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  • Room size: 64 m²/689 ft²
  • Lake view
  • 2 single beds & 3 futons
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Twin Room with Open-Air Hot Spring Bath
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  • Room size: 42 m²/452 ft²
  • Lake view
  • 2 single beds
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Suite with Open-Air Hot Spring Bath
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  • Room size: 96 m²/1033 ft²
  • Lake view
  • 2 futons and 2 single beds
Enter dates to see prices
Twin Room
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  • Room size: 37 m²/398 ft²
  • Lake view
  • 3 single beds
Enter dates to see prices
Standard Japanese-Style Room
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  • Room size: 37 m²/398 ft²
  • Lake view
  • 3 futons
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Room with Tatami Area and Open-Air Bath
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  • Room size: 52 m²/560 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Superior Japanese-Style Room
...
  • Room size: 42 m²/452 ft²
  • Lake view
  • 4 futons
Enter dates to see prices
Room with Tatami Area
...
  • Room size: 52 m²/560 ft²
  • Lake view
  • 2 single beds and 4 futons
Enter dates to see prices
Standard japanese double or twin
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  • Room size: 52 m²/560 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Superior Quadruple Room
...
  • Room size: 42 m²/452 ft²
  • Lake view
  • 4 futons
Enter dates to see prices

Frequently asked questions

For your ease of travel around the city, Biwako Hanakaido provides shuttle service right where you need it making it easy for you to get to places effortlessly.

You can benefit from your stay at Biwako Hanakaido all the more by making the most of the property's accessible spa services that are offered for all its valuable guests to make your evening far better.

Biwako Hanakaido's most popular month where verified tourists have stayed the most is in December.

Biwako Hanakaido can converse in 3 languages and supports widely used languages such as English and Mandarin Chinese for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

Enjoy the convenience of easy payment at Biwako Hanakaido which accepts up to 7, with payment card options including Cash, Visa, American Express, MasterCard, and Discover Card.

Verified guests that stayed at Biwako Hanakaido have given this property a rating of 9.316 for its excellent service as the major highlight for their stay.

60.0% of our past visitor ratings have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Biwako Hanakaido down in the review section.

Past business travelers that have stayed at this property have given Biwako Hanakaido an average rating of 8.8. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Past families with young children that have stayed at this property have given Biwako Hanakaido an average rating of 9.0. You can look up more thorough customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

The closest airport to Biwako Hanakaido is Osaka International Airport, 53.0 km away.

Customers can enjoy breakfast offered with an additional charge of 2750 JPY for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

More about Biwako Hanakaido

More about Biwako Hanakaido

Experience Serenity and Tradition at Biwako Hanakaido in Otsu, Japan

Welcome to Biwako Hanakaido, a serene and traditional 4-star hotel nestled in the picturesque city of Otsu, Japan. With its rich history dating back to 1941, this charming hotel offers a unique blend of modern comforts and traditional Japanese hospitality. With 43 beautifully appointed rooms, Biwako Hanakaido provides a tranquil retreat for discerning travelers seeking an authentic Japanese experience. As you step into Biwako Hanakaido, you will be captivated by its timeless elegance and peaceful atmosphere. The hotel underwent renovation in 2001, ensuring that guests can enjoy modern amenities while still being immersed in the hotel's historic charm. Whether you are traveling for business or leisure, Biwako Hanakaido offers a perfect sanctuary to relax and rejuvenate. Check-in at Biwako Hanakaido begins at 03:00 PM, allowing you ample time to settle in and explore the hotel's exquisite surroundings. The check-out time is until 11:00 AM, giving you a leisurely morning to savor a delicious breakfast or take a stroll in the hotel's lush gardens. The hotel's child policy ensures a peaceful and tranquil environment for all guests, as children may incur extra charges for their stay.

Unwind and Indulge in Biwako Hanakaido's Entertainment Facilities

At Biwako Hanakaido, you can expect a plethora of entertainment facilities that will cater to your every need. Whether you're looking to relax, have fun, or simply enjoy some quality time with loved ones, this luxurious hotel has it all. Indulge in a rejuvenating massage or soak in the soothing sauna to melt away the stresses of everyday life. For those seeking ultimate relaxation, the spa offers a range of treatments and therapies that will leave you feeling refreshed and revitalized. If you're in the mood for some retail therapy, the hotel's shops offer a variety of unique and locally-made products. You can also explore the beautifully landscaped garden, perfect for a leisurely stroll or a tranquil picnic. And for those who love to sing their hearts out, the karaoke facilities will provide endless hours of entertainment and laughter. Don't forget to visit the gift/souvenir shop, where you can find the perfect memento to take home and cherish the memories of your stay at Biwako Hanakaido. With its array of entertainment facilities, this hotel ensures that every moment of your stay is filled with joy and relaxation.

Convenience at its Finest: Biwako Hanakaido's Exceptional Facilities

At Biwako Hanakaido in Otsu, Japan, convenience is taken to a whole new level with an array of exceptional facilities. With room service available, guests can indulge in a delectable meal or a refreshing beverage without ever leaving the comfort of their room. The safety deposit boxes provided ensure that valuable belongings are securely stored, giving guests peace of mind throughout their stay. For those who need to stay connected, Wi-Fi is available in public areas, allowing guests to easily browse the internet or check their emails. Additionally, Biwako Hanakaido offers a designated smoking area for guests who enjoy a cigarette. Luggage storage is also provided, allowing guests to explore the beautiful surroundings of Otsu without the burden of carrying their bags. For a quick snack or a refreshing drink, guests can make use of the vending machine conveniently located on-site. Finally, with daily housekeeping services, guests can always return to a clean and tidy room after a day of exploring. With these outstanding facilities, Biwako Hanakaido ensures that guests have everything they need for a convenient and enjoyable stay.

Convenient Transport Facilities at Biwako Hanakaido

At Biwako Hanakaido, we understand the importance of hassle-free transportation for our guests. That's why we offer a range of convenient transport facilities to ensure a seamless stay. For those traveling by car, we provide a spacious car park onsite, allowing you to park your vehicle with ease. What's more, our self-parking option gives you the freedom to come and go as you please. The best part? Our car park is free of charge, giving you one less thing to worry about during your stay. If you prefer to leave the driving to someone else, our shuttle service is at your disposal. Our reliable and efficient shuttle service operates at scheduled times, taking you to and from popular attractions and transportation hubs in the area. Whether you're exploring the stunning landscapes of Otsu or heading to Kyoto for a day trip, our shuttle service will ensure you reach your destination comfortably and on time. So sit back, relax, and let us take care of your transportation needs at Biwako Hanakaido.

Savor the Finest Culinary Delights at Biwako Hanakaido

Indulge in a gastronomic journey like no other at Biwako Hanakaido, where a plethora of dining options await to tantalize your taste buds. Start your day with a freshly brewed cup of coffee at the charming coffee shop, where the rich aroma and cozy ambiance create the perfect setting for a morning pick-me-up. For a more substantial meal, head to the elegant restaurant, where a team of skilled chefs crafts exquisite dishes inspired by both traditional Japanese cuisine and international flavors. From delicate sushi and sashimi to succulent grilled meats and fresh seafood, every bite is a symphony of flavors that will leave you craving for more. If you prefer to dine in the comfort and privacy of your own room, Biwako Hanakaido also offers convenient room service. Indulge in a delectable meal while enjoying the breathtaking views of Lake Biwa from the comfort of your own balcony. To ensure your stay is as comfortable and enjoyable as possible, the hotel provides daily housekeeping, ensuring that your dining experience is accompanied by a clean and pristine environment. Whether you choose to dine in the coffee shop, restaurant, or in the privacy of your room, Biwako Hanakaido promises an unforgettable culinary experience.

Discovering Hieizan-Sakamoto Station: Gateway to Scenic Wonders

Nestled in the picturesque city of Otsu, Hieizan-Sakamoto Station serves as a charming gateway to the stunning natural beauty and cultural treasures of the area. This quaint station, part of the Eizan Railway, offers visitors a unique glimpse into the serene landscapes that surround Lake Biwa, Japan's largest freshwater lake. The station itself is a delightful blend of modern convenience and traditional aesthetics, making it a perfect starting point for adventurers seeking to explore the enchanting trails of Mount Hiei and the historic sites that dot the region. Just a short stroll from Hieizan-Sakamoto Station, travelers can immerse themselves in the rich heritage of the area, including the famous Enryaku-ji Temple, a UNESCO World Heritage Site that has stood for over a millennium. The temple complex is renowned for its breathtaking views and tranquil atmosphere, inviting visitors to reflect and rejuvenate. Additionally, the station's proximity to various hiking paths and scenic spots allows outdoor enthusiasts to experience the lush greenery and seasonal beauty of the region, from vibrant cherry blossoms in spring to the fiery hues of autumn leaves. Whether you're a history buff, a nature lover, or simply in search of a peaceful retreat, Hieizan-Sakamoto Station is your perfect launchpad to discover the wonders of Otsu and beyond.

Getting to Biwako Hanakaido from Nearby Airports

Traveling to Biwako Hanakaido, a serene retreat nestled in the picturesque landscapes of Otsu, Japan, is a delightful journey that begins at one of the nearby airports. The closest major airport is Kansai International Airport (KIX), located approximately 90 kilometers away. From KIX, you can take the Nankai Airport Line to Namba Station in Osaka, where you can transfer to the JR Tokaido Line heading towards Kyoto. Alight at Kyoto Station and switch to the JR Biwako Line, which will take you directly to Hieizan-Sakamoto Station, just a short walk from the enchanting Biwako Hanakaido. The entire journey typically takes around 2.5 to 3 hours, offering you a seamless transition from the hustle of the airport to the tranquil beauty of the lakeside retreat. Alternatively, if you land at Osaka Itami Airport (ITM), the journey is equally convenient. From ITM, you can board the Limousine Bus that heads directly to Kyoto Station, which takes about 50 minutes. Once at Kyoto Station, follow the same route as mentioned earlier by taking the JR Biwako Line to Hieizan-Sakamoto Station. This option is particularly appealing for those who prefer a direct bus service without the need for train transfers. As you make your way to Biwako Hanakaido, you'll be treated to stunning views of Lake Biwa and the surrounding mountains, setting the perfect tone for your peaceful getaway.

Explore the Rich Cultural Heritage and Natural Beauty near Biwako Hanakaido

Located in Otsu, Japan, Biwako Hanakaido offers a perfect blend of natural beauty and cultural heritage. Just a short distance away, you'll find several landmarks and attractions that are worth exploring during your stay. One of the most prominent landmarks nearby is the Hieizan Enryaku-ji Temple. Perched on Mount Hiei, this temple complex is a UNESCO World Heritage site and offers breathtaking panoramic views of Lake Biwa. Another notable temple is the Ishiyamadera Temple, known for its stunning architecture and serene surroundings. Nature enthusiasts will be delighted to visit Biwako Valley, a popular ski resort in the winter and a picturesque spot for hiking and enjoying the vibrant colors of cherry blossoms in spring. For a tranquil experience, head to Ukimido, a floating temple pavilion located on the shores of Lake Biwa. History buffs shouldn't miss the opportunity to visit Mii-dera Temple (Onjo-ji Temple) and Hiyoshi Taisha, both steeped in ancient tales and boasting impressive structures. And if you're interested in local folklore, a visit to Omi Shrine, known for its connection to the famous Tale of Genji, is a must. As you explore the area, don't forget to admire the architectural marvel of Lake Biwa Bridge, Japan's longest cable-stayed bridge. For a break during your journey, the Otsu Service Area offers a variety of amenities and dining options. With such a diverse range of landmarks and attractions nearby, Biwako Hanakaido provides an ideal base for immersing yourself in the rich cultural heritage and natural beauty of Otsu, Japan.

Convenient Public Transport Stations Near Biwako Hanakaido

Situated in the picturesque city of Otsu, Japan, Biwako Hanakaido offers easy access to several nearby public transport stations. Travelers staying at this charming hotel can take advantage of the convenience and efficiency of Wani, Minami-Shiga, Kamisakaemachi, Hira, Sakamoto, Shiga, Ishiba, Wani Train Station, Shigasato, and Nakanoshō stations. Wani Train Station, located just a short distance from Biwako Hanakaido, is a major transportation hub in the area. From here, guests can easily explore the city and its surrounding attractions. Minami-Shiga and Kamisakaemachi stations are also within close proximity, providing convenient access to other parts of Otsu and beyond. For those looking to venture further afield, Hira and Sakamoto stations offer connections to nearby cities and towns. Shiga, Ishiba, Shigasato, and Nakanoshō stations are also easily accessible from the hotel, allowing guests to explore the wider region with ease. With such a wide range of public transport options available, guests at Biwako Hanakaido can enjoy the freedom and flexibility to explore Otsu and its surroundings at their own pace.

A Gastronomic Delight: Dining Options near Biwako Hanakaido

Biwako Hanakaido is surrounded by a plethora of dining options that are sure to satisfy even the most discerning palates. Just a stone's throw away, you will find a range of culinary delights to choose from. For a taste of traditional Japanese cuisine, head to Kaneyo, where you can indulge in delectable sushi and sashimi. If you're in the mood for some authentic local flavors, Tenka Gomen is the place to be, offering a variety of mouthwatering Otsu specialties. Craving something international? Wurzburg is a charming European-style restaurant that serves up delicious German dishes. And for those who can't start their day without a cup of joe, Kona's Coffee Otsu is the perfect spot to enjoy a freshly brewed coffee. With so many options to choose from, your taste buds are in for a treat during your stay at Biwako Hanakaido.

Shop 'til You Drop at Biwako Hanakaido's Surrounding Shopping Landmarks

Biwako Hanakaido is conveniently located near several shopping landmarks that offer a unique and diverse shopping experience. Just a short distance away, you'll find Izutsu Yatsuhashi Hompo Oiwake, where you can indulge in the famous traditional Japanese confectionery known as yatsuhashi. Road Station Imokonosato is also nearby, offering a wide variety of local produce, snacks, and souvenirs. For art enthusiasts, Yoshibuki Gallery Yuraku showcases a collection of exquisite pottery and ceramics. If you're looking to try some local delicacies, Hiei-yuba YUBA-HACHI is the perfect place to sample delicious yuba dishes made from soy milk. Kanou Shoujuan Sunai no Sato is a must-visit for those interested in traditional Japanese crafts, offering a range of handmade goods and textiles. After a day of shopping, unwind at Ogoto Onsen Kanko Park, where you can relax in the soothing hot springs and enjoy stunning views of Lake Biwa. And if you're in need of some retail therapy, Marucho is a shopping center located nearby, offering a wide range of stores and boutiques. With these fantastic shopping options just a stone's throw away, Biwako Hanakaido is the perfect destination for both relaxation and retail therapy.

Affordable Luxury: Experience Biwako Hanakaido at a Surprisingly Reasonable Price

Escape to the serene beauty of Otsu, Japan, without breaking the bank at Biwako Hanakaido. Offering an exceptional level of luxury and comfort, this enchanting hotel provides an unforgettable experience at an average price of just $385 per room. Compared to the average price of a hotel room in Otsu, which stands at $202, Biwako Hanakaido offers incredible value for money, making it an ideal choice for travelers seeking a lavish stay without compromising their budget. At Biwako Hanakaido, every penny spent is worth it. From the moment you step foot into the elegant lobby, you'll be captivated by the hotel's exquisite design and attention to detail. The spacious rooms are tastefully decorated, featuring modern amenities and breathtaking views of the surrounding natural beauty. Indulge in the ultimate relaxation at the hotel's luxurious spa, or savor delectable culinary delights at the on-site restaurant, which offers a diverse menu of both local and international cuisines. Whether you're planning a romantic getaway, a family vacation, or a solo retreat, Biwako Hanakaido offers an exceptional experience at a price that won't break the bank. Book your stay today and immerse yourself in the tranquility and luxury that this remarkable hotel has to offer.

Exceptional Staff and Beautiful Accommodations

Biwako Hanakaido in Otsu, Japan offers a beautiful stay with exceptional staff and outstanding customer service. Chiruchu, our main contact, deserves a special mention for her outstanding personality and understanding. The staff at this hotel are friendly, helpful, and made our stay perfect. The room was precious and clean, providing a totally relaxing environment. The food menu offered interesting and varied options. The location is perfect for driving in for a short stay. Overall, the friendliness of the staff, the cleanliness of the room, and the wonderful accommodations make Biwako Hanakaido a top choice for travelers.

A Luxurious Retreat with Exceptional Customer Ratings

Escape to Biwako Hanakaido, a luxurious retreat nestled in the serene surroundings of Otsu, Japan. With an impressive overall rating of 8.9, this hotel has garnered rave reviews from satisfied guests who have experienced its impeccable service and top-notch facilities. From the moment you step foot into the hotel, you will be greeted by a warm and attentive staff who are dedicated to ensuring your comfort and satisfaction throughout your stay. One of the standout features of Biwako Hanakaido is its exceptional food and dining options, which have earned a perfect rating of 10.0. Indulge in a culinary journey like no other as you savor delectable Japanese cuisine prepared with the finest ingredients by skilled chefs. Whether you choose to dine at the elegant restaurant or enjoy a traditional Japanese kaiseki meal in the privacy of your own room, every bite is a delight for the senses. Cleanliness is another aspect that guests have praised, with a rating of 9.1. The hotel's meticulous attention to detail ensures that every corner is spotless, creating a hygienic and inviting environment for guests to relax and unwind. The spacious and comfortable rooms, which have received a perfect rating of 10.0 for comfort, provide a haven of tranquility where you can rejuvenate after a day of exploring the beautiful surroundings. With a location rating of 8.4, Biwako Hanakaido offers a peaceful retreat away from the hustle and bustle of the city, while still being conveniently located near popular attractions. Whether you choose to explore the nearby Lake Biwa or venture into the vibrant city of Kyoto, the hotel's staff will be more than happy to assist you with recommendations and transportation arrangements. From the moment you arrive until the time of your departure, the staff at Biwako Hanakaido will go above and beyond to ensure your stay is nothing short of exceptional. With a staff performance rating of 9.4, their dedication and attentiveness will leave a lasting impression, making your stay truly memorable. Experience the epitome of luxury and hospitality at Biwako Hanakaido, where every aspect of your stay has been carefully curated to exceed your expectations. Book your stay today and indulge in a truly unforgettable experience.

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Amenities and facilities

Excellent8.9

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bottle of water
  • Coffee shop
  • Restaurant lunch
  • Restaurants
  • Room service
  • Vending machine
Swimming & soaking
  • Hot spring bath
  • open air bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Projector/LED display
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids toothbrush
  • Step stool
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Litter boxes
  • Non-smoking rooms
  • Pets allowed unavailable
  • Pets may not be left unattended
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service

Location

1-1-3, Ogoto, Otsu, Hieizan-Sakamoto Station, Otsu, Japan, 520-0101

Excellent8.4

Location

What's nearby

Popular landmarks
  • Hiyoshi Taisha
    3.3 km
  • Ukimido
    3.5 km
  • Lake Biwa Bridge
    5.1 km
  • Hieizan Enryaku-ji Temple
    5.1 km
  • Omi Shrine
    7.3 km
  • Mii-dera Temple (Onjo-ji Temple)
    9.2 km
  • Otsu Service Area
    10.4 km
  • Biwako Valley
    11.8 km
  • Setano Karahashi
    13.0 km
  • Ishiyamadera Temple
    14.4 km
Nearby landmarks
  • Ogoto Onsen Kanko Park
    170 m
  • Spa Resort Ogoto Agaryanse
    400 m
  • Fukuryo-ji Temple
    700 m
  • Ogoto Shrine
    700 m
  • Ogotoonsen
    930 m
  • Ogoto Dental Clinic
    950 m
  • Jumyo-ji Temple
    1.0 km
  • O'pal
    1.2 km
  • Konami Clinic
    1.8 km
  • Raigo-ji Temple
    2.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund provided.
  • Children Policy

    Children 6-12 years old will be charged 70% of an adult rate. (Meal and bedding are included)
    Children 3-12 years old will be charged 50% of an adult rate. (Child meal and bedding are included)
    Children 3 years and older with existing bedding (no meal) will be charged extra fee. Please pay at the hotel.
    Guests over 13 years old are considered as adults.
    For any additional regarding children rate, please contact the property for more details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until22:00
  • Check-out from07:30
  • Check-in until19:00
Getting around
  • Travel time to airport (minutes)90
Extras
  • Daily Internet/Wi-Fi fee0 JPY
  • Breakfast charge (unless included in room price)2750 JPY
The property
  • Year property opened1941
  • Number of floors6
  • Room voltage100
  • Number of rooms 43
  • Most recent renovation2019
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name滋賀県指令大保1112号
Parking
  • Daily parking fee0 JPY

Reviews of Biwako Hanakaido from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.0
  • 9.6
  • 8.8
  • 9.2
  • 10
  • 8.8
  • 8.4
  • 10
  • 10

Most recent

  • Room comfort and quality score 10 out of 10 and is a high score in Otsu
    Room comfort and quality10.0
  • Service score 9.3 out of 10 and is a high score in Otsu
    Service9.3
  • Cleanliness score 9.1 out of 10 and is a high score in Otsu
    Cleanliness9.1
  • Facilities score 8.9 out of 10 and is a high score in Otsu
    Facilities8.9
  • Value for money score 8.6 out of 10 and is a high score in Otsu
    Value for money8.6
  • Location score 8.4 out of 10 and is a high score in Otsu
    Location8.4
High score for Otsu

Rating

9+ Exceptional (54)
8-9 Excellent (14)
7-8 Very Good (9)
6-7 Good (4)
<6 Below Expectation (2)
Guest Type
Language
Showing 83 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Er from Singapore
    Couple
    8 tatami [Japanese room] [Non-smoking] [Lake view]
    Stayed 1 night in December 2025

    “Amazing Kaiseki”

    Room was clean and spacious. Dinner and breakfast were the highlight. Onsen is great.

    Reviewed January 02, 2026
  2. 9.6
    Exceptional
    Peter from Singapore
    Family with teens
    Standard Japanese-Style Room
    Stayed 2 nights in March 2025

    “Exceptional kaiseki dinner ”

    I loved the sparkling clean room and well maintained facilities. The staff were very friendly and helpful. The food was excellent in the quality, taste and presentation. Simply a great place to relax and well worth the price .

    Reviewed April 01, 2025
  3. 10.0
    Exceptional
    Ricky from Canada
    Couple
    Superior Japanese-Style Room
    Stayed 1 night in February 2025

    “Amazing experience elevated by personal touch by the staff”

    We booked one night to include dinner and breakfast. We loved the experience, starting from the pick up at the train station with shuttle services, check-in services and everything in between. Thank you for having us.

    Reviewed February 28, 2025
  4. 9.6
    Exceptional
    CHUNG from Hong Kong SAR, China
    Solo traveler
    Japanese/Western-style Room with Open-air Bath
    Stayed 1 night in January 2025

    “Private bath is superb”

    The bath is the best treat in winter at freezing temperatures. Thanks for the pleasant hospitality in every meal (一泊二食) by enchanting smile from the staff.

    Reviewed January 18, 2025
  5. 10.0
    Exceptional
    Leong from Australia
    Family with teens
    Room with Tatami Area and Open-Air Bath
    Stayed 1 night in January 2025

    “Awesome experience and hospitality ”

    Everything was first class service from shuttle service, reception / checkin, meals service and reception/housekeeping. Room was great, plus great view. Bathroom with an outdoor view is great. Onsen facilities is very good provides all your toilet supplies.

    Reviewed January 15, 2025
Changed to review page 1

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