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Awarded as a top choice of Agoda travelers in 2024.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
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- Many guests have praised the breakfast at this property
Beautiful stay with amazing breakfast

- Many guests have praised the view at this property
You can relax and enjoy a fantastic view of the lake.
- Guests have rated this property 9.2/10 on cleanliness
Room was immaculate with tatami mats.
- To help our travelers make informed and safe travel decisions, Hygiene...
Free Wi-Fi
Free parking
Spa
Front desk [24-hour]
Restaurants
Bar
Massage
Shuttle service
4 travelers have booked today.
Based on 5,678 verified reviews
9.3
9.2
9.0
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8.4
Location rating score
| Value for money | 8.7 |
| Location rating | 8.4 |
Based on 4217 reviews from verified travelers
You can enjoy your stay at Biwako Ryokusuitei far more by taking advantage of the property's accessible spa services that are offered for all its valuable guests to make your evening or night even better.
Yes! Biwako Ryokusuitei offers hot water linen and laundry washing at your convenience for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.
Biwako Ryokusuitei has a total of 69 rooms.
Biwako Ryokusuitei's most popular month where verified guests have stayed the most is in November.
Enjoy the convenience of easy payment at Biwako Ryokusuitei which accepts up to 11, with payment card options consisting of Visa, UnionPay, MasterCard, American Express, and Discover Card.
Past solo travelers that have stayed at this property have given Biwako Ryokusuitei an average rating of 8.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
Past business travelers that have stayed at this property have given Biwako Ryokusuitei an average rating of 8.4. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.
Verified couple travelers that have stayed at this property have given Biwako Ryokusuitei an average rating of 8.9. You can look up on more specific customer testimonials, and responses by filtering for a specific type of verified guest travelers down in the review section.
Verified local visitors that have stayed at this property have given Biwako Ryokusuitei an average rating of 9.2. You can look up on more comprehensive customer ratings, and remarks for this property down in the review section.
The nearest train, metro, or bus station is Ogotoonsen, 1087.65 m away from Biwako Ryokusuitei.
Biwako Ryokusuitei’s location in the Hieizan-Sakamoto Station neighborhood puts it in close vicinity to popular destinations which includes Saikyoji Temple.
Wake up to an excellent buffet breakfast at Biwako Ryokusuitei. Visitors can enjoy breakfast offered with an additional charge of 2200 JPY for adults and 2200 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the property.

Experience Tranquility and Luxury at Biwako Ryokusuitei
Nestled in the serene city of Otsu, Japan, Biwako Ryokusuitei is a 4-star hotel that offers a truly enchanting retreat. With its breathtaking views of Lake Biwa, the largest freshwater lake in Japan, this hotel promises a tranquil escape from the bustling city life. From the moment you step into the elegant lobby, you will be captivated by the hotel's sophisticated ambiance and impeccable service.
With a check-in time starting from 03:00 PM, Biwako Ryokusuitei ensures that you have ample time to settle in and make the most of your stay. The hotel boasts 69 beautifully appointed rooms, each designed to provide the utmost comfort and relaxation. Whether you choose a traditional Japanese-style room with tatami flooring and futon beds or a contemporary Western-style room with modern amenities, you will find yourself immersed in luxury.
As you wake up to the gentle sound of the lake's waves and the picturesque view of the surrounding mountains, you will understand why Biwako Ryokusuitei is a haven for those seeking tranquility. The hotel's check-out time of 10:00 AM allows you to savor a leisurely breakfast and bid farewell to this idyllic sanctuary at your own pace.
Please note that Biwako Ryokusuitei has a child policy in place. While children are welcome to stay, there may be extra charges involved. The hotel's dedicated staff will be more than happy to assist you with any inquiries or arrangements to ensure a comfortable stay for your little ones.
Conveniently located just 110 minutes away from the airport, Biwako Ryokusuitei offers a seamless travel experience. Whether you are visiting Otsu for a relaxing getaway, a cultural exploration, or a business trip, this hotel provides the perfect base for your adventures. Immerse yourself in the beauty of Lake Biwa, indulge in the hotel's exquisite dining options, and rejuvenate your mind and body at the luxurious spa. Biwako Ryokusuitei invites you to experience a harmonious blend of nature, elegance, and exceptional hospitality.
Relaxing Entertainment and Leisure at Biwako Ryokusuitei
Biwako Ryokusuitei offers a variety of entertainment facilities designed to enhance your stay and provide moments of relaxation and fun. Guests can unwind in the tranquil garden, perfect for leisurely strolls or quiet reflection amidst lush greenery. For those seeking social activities, the shared lounge and TV area serve as inviting spaces to relax and connect with fellow travelers. The hotel also features a well-stocked library, ideal for book lovers looking to indulge in some quiet reading time.
For entertainment and leisure, guests can enjoy lively karaoke sessions or explore the gift and souvenir shop, where unique local items can be purchased as memorable keepsakes. Additional amenities include a bar for socializing over drinks and a massage and spa service to rejuvenate both body and mind after a day of sightseeing. Whether you're looking to relax, socialize, or indulge in some lighthearted fun, Biwako Ryokusuitei offers a comprehensive range of entertainment facilities to make your stay truly enjoyable.
Unleash Your Inner Adventurer at Biwako Ryokusuitei's Sports Facilities
Nestled in the picturesque region of Otsu, Japan, Biwako Ryokusuitei offers a range of sports facilities that are sure to thrill adventure enthusiasts. If you have a passion for fishing, you'll be delighted to know that this resort provides excellent opportunities to cast your line and reel in the catch of the day. With the serene Lake Biwa right at your doorstep, you can embark on a fishing expedition and test your angling skills amidst the breathtaking natural beauty.
For those seeking a winter wonderland experience, Biwako Ryokusuitei is also a haven for skiing enthusiasts. The resort is conveniently located near several ski resorts, allowing guests to effortlessly access the slopes and indulge in thrilling downhill runs. Whether you're a beginner or a seasoned pro, the well-maintained ski facilities and experienced instructors ensure that you have an exhilarating and safe skiing adventure.
At Biwako Ryokusuitei, you can truly embrace the spirit of adventure with its exceptional sports facilities. Whether you prefer the tranquility of fishing or the adrenaline rush of skiing, this resort offers the perfect setting to immerse yourself in your favorite outdoor activities.
Convenience at Your Fingertips: Biwako Ryokusuitei's Modern Facilities
Biwako Ryokusuitei in Otsu, Japan, offers a range of convenience facilities that will make your stay truly hassle-free. With room service available, you can indulge in delicious meals without even leaving the comfort of your room. Whether it's a hearty breakfast to start your day or a late-night snack to satisfy your cravings, the hotel's attentive staff is ready to cater to your every culinary desire.
For added peace of mind, Biwako Ryokusuitei provides safety deposit boxes where you can securely store your valuables. This ensures that you can fully relax and enjoy your stay without worrying about the safety of your belongings.
Stay connected with friends, family, and work with the hotel's Wi-Fi in public areas. Whether you need to catch up on emails or simply browse the internet, you can easily access the internet from various parts of the hotel.
For those who enjoy a smoke, the hotel offers a designated smoking area where you can indulge in your habit without inconveniencing others.
Stay connected and share your wonderful experiences with friends and family with the free Wi-Fi available in all rooms. Whether you want to upload pictures of the stunning lake views or simply stay connected with loved ones, the hotel ensures that you are always connected.
Traveling with heavy luggage? No problem. Biwako Ryokusuitei offers luggage storage facilities, allowing you to explore the area without the burden of carrying your bags.
Craving a refreshing drink or a quick snack? Look no further than the hotel's vending machine, conveniently located on-site. Whether you need a pick-me-up after a long day of exploring or a midnight snack to satisfy those late-night cravings, the vending machine has got you covered.
To ensure your stay is always comfortable and hassle-free, the hotel provides daily housekeeping services. You can rest assured that your room will always be clean and tidy, allowing you to fully unwind and relax.
With its array of modern and convenient facilities, Biwako Ryokusuitei is the perfect choice for travelers seeking a convenient and comfortable stay in Otsu, Japan.
Convenient Transport Facilities at Biwako Ryokusuitei
At Biwako Ryokusuitei, we understand the importance of convenient transport options for our guests. That's why we provide a range of transport facilities to ensure a hassle-free stay. For those traveling by car, we offer an onsite car park, allowing you to park your vehicle with ease. The best part? Our car park is free of charge, giving you one less thing to worry about during your stay.
If you prefer not to drive, we have you covered as well. Our hotel offers a shuttle service, making it easy for you to explore the beautiful city of Otsu. Whether you're looking to visit local attractions, go shopping, or simply enjoy a leisurely stroll, our shuttle service will take you there in comfort and style. Additionally, we also provide a car hire service for those who want the flexibility of having their own vehicle. And if you need a taxi, our friendly staff will be more than happy to assist you in arranging one.
At Biwako Ryokusuitei, we strive to make your stay as convenient as possible, and our range of transport facilities reflects that commitment. Whether you choose to drive, take advantage of our shuttle service, or hire a car, you can rest assured that getting around will be a breeze. So sit back, relax, and let us take care of the transportation logistics while you enjoy all that Otsu has to offer.
Indulge in Culinary Delights at Biwako Ryokusuitei's Dining Facilities
At Biwako Ryokusuitei, guests can savor a delightful culinary experience with a range of dining facilities to choose from. Start your day with a scrumptious breakfast buffet, where an array of delectable Japanese and international dishes await. From freshly baked pastries to traditional Japanese delicacies, there is something to satisfy every palate.
For a casual dining experience, head to the hotel's cozy coffee shop. Relax and unwind with a cup of expertly brewed coffee or tea, paired with a selection of light snacks and desserts. The coffee shop provides the perfect setting to catch up with friends or simply enjoy some quiet time.
If you prefer a more formal dining setting, the hotel's restaurant offers a diverse menu that showcases the finest flavors of Otsu. Indulge in a variety of gourmet dishes crafted with locally sourced ingredients, expertly prepared by the talented chefs. Whether you are craving traditional Japanese cuisine or international favorites, the restaurant promises an unforgettable dining experience.
For those who prefer the convenience of dining in the comfort of their own room, room service is available. Choose from a wide range of dishes from the hotel's extensive menu and have them delivered right to your doorstep. Whether it's a late-night snack or a full-course meal, the attentive staff at Biwako Ryokusuitei will ensure that your dining experience is nothing short of exceptional.
To make your stay even more enjoyable, the hotel also provides daily housekeeping services, ensuring that your dining areas are always clean and ready for your next culinary adventure. With such a wide range of dining options and impeccable service, Biwako Ryokusuitei is the perfect choice for food enthusiasts looking to indulge in a gastronomic journey during their stay in Otsu, Japan.
Experience a Diverse Range of Luxurious Rooms at Biwako Ryokusuitei
Biwako Ryokusuitei offers an exquisite selection of rooms designed to cater to every guest's desire for comfort and tranquility. From the traditional Japanese-style twin rooms with partial lake views to spacious suites featuring private natural hot spring open-air baths, each accommodation promises an authentic and relaxing experience. For those seeking a blend of Western comfort and Japanese tradition, the Japanese-Western style rooms with private hot springs provide the perfect sanctuary, while the larger suites like the Manyo Japanese Style Room and the Koyu Premier Suite offer expansive spaces for ultimate relaxation.
Booking your stay through Agoda ensures you receive the best prices available, along with a seamless, hassle-free reservation process. Whether you prefer the intimacy of a Japanese-style room or the luxury of a suite with private hot springs, Agoda makes it easy to secure your ideal accommodation at Biwako Ryokusuitei, allowing you to focus on enjoying your memorable stay in Otsu.
Exploring Hieizan-Sakamoto Station: A Gateway to Serenity and Scenic Beauty
Nestled in the tranquil town of Otsu, Hieizan-Sakamoto Station serves as a charming gateway to the breathtaking landscapes and cultural treasures of the region. This quaint station is not just a transit point; it is an entrance to the spiritual heart of Japan, where the majestic Hiei Mountain looms in the background. Visitors can enjoy a leisurely stroll through the surrounding area, where traditional wooden buildings and vibrant local shops create a picturesque atmosphere. The station is well-connected, making it easy to explore nearby attractions such as the historic Enryaku-ji Temple, a UNESCO World Heritage site that offers a glimpse into Japan's rich Buddhist heritage.
As you step out of the station, the serene beauty of Lake Biwa beckons, just a short distance away. The lake, Japan's largest freshwater lake, is surrounded by lush greenery and offers a variety of recreational activities, from tranquil boat rides to invigorating hikes along its shores. The area is particularly stunning during the cherry blossom season, when the landscape is painted in shades of pink and white. Whether you’re seeking spiritual enlightenment, natural beauty, or a taste of local culture, Hieizan-Sakamoto Station is the perfect starting point for an unforgettable journey in Otsu.
Traveling from Nearby Airports to Biwako Ryokusuitei in Otsu, Japan
To reach Biwako Ryokusuitei from the nearest airports, travelers typically begin their journey at Kansai International Airport (KIX), which is about 90 kilometers away from Otsu. Upon arrival at KIX, visitors can take the Nankai Airport Line to Namba Station in Osaka, where they can transfer to the JR Kyoto Line. This scenic train ride will take you directly to Otsu Station, a journey that lasts approximately 90 minutes. Once you arrive at Otsu Station, you can catch a local train on the Keihan Line towards Hieizan-Sakamoto Station, which is just a short ride away, making your total travel time around two and a half hours.
Alternatively, if you land at Osaka Itami Airport (ITM), which is closer at about 60 kilometers from Otsu, you can take the airport limousine bus directly to Kyoto Station in about 50 minutes. From Kyoto Station, transfer to the JR Biwako Line heading towards Otsu. After arriving at Otsu Station, the same local train on the Keihan Line will take you to Hieizan-Sakamoto Station. With its beautiful surroundings and serene atmosphere, Biwako Ryokusuitei is just a short walk from the station, allowing you to immerse yourself in the breathtaking views of Lake Biwa and the lush landscapes that define this enchanting region.
Discover the Rich Cultural Heritage and Natural Beauty near Biwako Ryokusuitei
Nestled in the scenic city of Otsu, Japan, Biwako Ryokusuitei offers a tranquil retreat surrounded by a plethora of landmarks and attractions. Just a short distance away, you'll find Hieizan Enryaku-ji Temple, a UNESCO World Heritage Site renowned for its historical significance and breathtaking views of Lake Biwa. Another notable temple in the vicinity is Ishiyamadera Temple, known for its stunning architecture and serene atmosphere.
For nature enthusiasts, Biwako Valley is a must-visit attraction. Located nearby, this picturesque mountain resort offers a range of outdoor activities such as hiking, skiing, and even a thrilling ropeway ride with panoramic vistas of the surrounding landscape.
If you're interested in exploring more cultural landmarks, Mii-dera Temple (Onjo-ji Temple) and Hiyoshi Taisha are easily accessible from the hotel. Mii-dera Temple, one of Japan's oldest and most revered Buddhist temples, boasts beautiful gardens and ancient artifacts. Hiyoshi Taisha, on the other hand, is a Shinto shrine known for its vibrant festivals and stunning architecture.
For a leisurely stroll, Ukimido, a picturesque hexagonal gazebo situated on the shores of Lake Biwa, offers a serene escape. The Setano Karahashi, a historic stone bridge spanning the Seta River, is also worth a visit for its charming atmosphere and scenic views.
After a day of exploration, make sure to stop by the Otsu Service Area, where you can indulge in local delicacies and shop for unique souvenirs. With its prime location near these remarkable landmarks and attractions, Biwako Ryokusuitei is the perfect base for an unforgettable cultural and natural adventure in Otsu, Japan.
Convenient Access to Public Transport Stations near Biwako Ryokusuitei
Located in the scenic city of Otsu, Japan, Biwako Ryokusuitei offers easy access to several public transport stations. Just a short distance away, guests can find Nakanoshō, Wani, Minami-Shiga, Kamisakaemachi, Hira, Sakamoto, Shiga, Ishiba, Wani Train Station, and Shigasato stations.
These well-connected stations provide convenient transportation options for guests looking to explore the surrounding area. Whether you're planning to visit the historic landmarks of Otsu or embark on a day trip to nearby Kyoto, these public transport stations offer a hassle-free way to get around.
From Nakanoshō and Wani stations, travelers can easily access the heart of Otsu, where they can explore the city's vibrant shopping districts, sample local delicacies, and immerse themselves in the rich cultural heritage of the region. Minami-Shiga and Kamisakaemachi stations provide easy access to the beautiful Lake Biwa, where guests can enjoy a leisurely boat ride or simply soak in the breathtaking views.
For those looking to venture further afield, Hira and Sakamoto stations offer convenient connections to Kyoto, a city renowned for its ancient temples, traditional gardens, and iconic landmarks such as Kiyomizu-dera and Fushimi Inari Shrine. Shiga, Ishiba, Wani Train Station, and Shigasato stations also provide easy access to nearby attractions, making Biwako Ryokusuitei the perfect base for exploring the wonders of Otsu and beyond.
With its prime location near these public transport stations, Biwako Ryokusuitei offers guests the opportunity to effortlessly navigate the city and discover all that Otsu and its surrounding areas have to offer.
A Gastronomic Journey Awaits
At Biwako Ryokusuitei, you will find yourself surrounded by a plethora of delightful dining options. Indulge in the exquisite flavors of traditional Japanese cuisine at Kaneyo, where you can savor expertly crafted sushi and sashimi. For those craving a taste of international fare, head to Wurzburg, a charming restaurant that offers a fusion of German and Japanese dishes. If you're in the mood for a hearty meal, Tenka Gomen is the place to be, serving up delicious udon noodles and tempura. For a quick bite, Kona's Coffee Otsu offers a cozy atmosphere and a selection of delectable pastries and coffee. Osugi is another local favorite, known for its authentic Japanese izakaya-style dishes. Craving some mouthwatering tonkatsu? Look no further than Tonkatsu Taku, where you can enjoy crispy breaded pork cutlets served with a variety of dipping sauces. Sushiro - Nishi-Otsu is a must-visit for sushi lovers, with its wide range of fresh and flavorful sushi rolls. For a taste of local flavors, Yasu no Ossan Onigiri Shokudo is the go-to spot, offering a variety of delicious rice balls filled with different ingredients. Lastly, Kura Sushi - Otsu Nionohama is perfect for those seeking an authentic conveyor belt sushi experience. With such a diverse array of dining options just moments away from Biwako Ryokusuitei, your taste buds are in for a treat!
Shop Till You Drop at Biwako Ryokusuitei's Surrounding Shopping Landmarks
Biwako Ryokusuitei is conveniently located near several shopping landmarks that offer a unique and delightful shopping experience. Just a short distance away, you'll find Izutsu Yatsuhashi Hompo Oiwake, where you can indulge in the famous local delicacy, yatsuhashi, a traditional Japanese sweet. For those looking to bring home some local produce and snacks, Road Station Imokonosato is the perfect place to shop. Yoshibuki Gallery Yuraku is a haven for art enthusiasts, showcasing a wide range of beautiful artworks. If you're a fan of traditional Japanese crafts, a visit to Hiei-yuba YUBA-HACHI is a must, where you can find exquisite yuba products. Kanou Shoujuan Sunai no Sato is another shopping destination that offers a variety of local crafts and souvenirs. After a day of shopping, unwind at Ogoto Onsen Kanko Park, a relaxing hot spring facility with stunning lake views. If you're in the mood for some fresh seafood, head to Marucho, a seafood market where you can find an array of delicious seafood delicacies. With these fantastic shopping landmarks nearby, Biwako Ryokusuitei is the perfect choice for travelers who want to shop to their heart's content.
Affordable Luxury: Experience Biwako Ryokusuitei at a Surprisingly Reasonable Price
Escape to the tranquil oasis of Biwako Ryokusuitei in Otsu, Japan, where luxury meets affordability. With an average price of just $313 per room, this hidden gem offers an exceptional value that is hard to find in the city. Compared to the average price of a hotel room in Otsu, which stands at $202, Biwako Ryokusuitei provides an unbeatable deal that allows you to indulge in a truly memorable stay without breaking the bank.
At Biwako Ryokusuitei, you'll be treated to top-notch amenities and impeccable service that rival those of high-end hotels. The elegantly furnished rooms are designed with your comfort in mind, boasting breathtaking views of the surrounding natural beauty. Whether you choose a traditional Japanese-style room or a modern Western-style suite, you can expect spacious accommodations, plush bedding, and luxurious bath amenities.
Don't miss the opportunity to experience Biwako Ryokusuitei's unparalleled hospitality at an affordable price. Book your stay today and embark on a remarkable journey of relaxation and rejuvenation in the heart of Otsu, Japan.
Exceptional Customer Service and Relaxing Stay
Biwako Ryokusuitei in Otsu, Japan, offers exceptional customer service and a truly relaxing stay. The hotel staff is friendly, helpful, and goes above and beyond to ensure a memorable experience. Guests have praised the delicious dinner and breakfast served at the hotel, which features fine ingredients and beautiful presentation. The onsen resort is well-kept and offers a serene atmosphere for guests to unwind. The facilities are clean, and the staff is accommodating, making it a perfect choice for families with children. Overall, Biwako Ryokusuitei is an excellent hotel that provides a top-notch experience for its guests.
Exceptional Customer Ratings at Biwako Ryokusuitei
Biwako Ryokusuitei in Otsu, Japan, has been receiving outstanding customer ratings, making it a top choice for travelers seeking a memorable stay. With an overall rating of 8.7, this hotel has consistently impressed guests with its exceptional service and amenities.
One aspect that sets Biwako Ryokusuitei apart is its remarkable staff performance, earning a remarkable rating of 9.2. Guests have praised the attentive and friendly staff who go above and beyond to ensure a comfortable and enjoyable stay. From the moment you arrive until your departure, the staff's dedication and professionalism will leave a lasting impression.
Furthermore, Biwako Ryokusuitei excels in cleanliness, receiving a stellar rating of 9.0. Guests have commended the hotel's commitment to maintaining a spotless environment. Whether it's the pristine rooms, sparkling common areas, or immaculate facilities, you can expect a high standard of cleanliness throughout your stay. This attention to detail creates a sense of tranquility and relaxation, allowing guests to fully unwind and rejuvenate.
Exceptional9.0
Facilities
Excellent8.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Guests have highly complimented the hotel's staff for their friendliness and excellence. The stunning lake view has also been a popular highlight with many guests enamored by the picturesque scenery. The private onsen with a beautiful view of the lake has been a favorite among guests, providing a luxurious and relaxing experience. Moreover, guests have raved about the delicious Kaiseki breakfast and dinner. The private onsen has also been a popular feature for relaxation.
A small number of guests have noted that the room view is not quite a lake view.
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This hot spring hotel is absolutely stunning. The view is amazing. The food was amazing. The private onsen in room was the star of the trip and it wasn't disappointed. I was able to wake up at the middle of the night and just wash and jump into the onsen in room, it was so convenient. If you arrive a little bit around 3:00 the shuttle bus is already waiting at the bus stop number 4. Once we arrived the hotel the staff took our luggage and clean the wheel. We were seated and greet with yuzu green tea. Once our registration was complete the staff took us upstairs to the room and deliver our luggage to our room. Our Omi beef dinner was amazing. I love the grill fish everything and it has more than enough food I almost couldn't finish. The outdoor public onsen has a amazing view and the sauna was very relaxing. Complementary drink with wine and juice and some snacks available at the outdoor terrace during happy hour. The breakfast buffet was good. There were scallop and squid and salmon and some other fish that we grill it ourself. After we check out the shuttle bus took us back to the train station. What do the trip again 10 out of 10.
Shuttle bus service between hotel and train station s very frequent in the morning and on demand in the afternoon when you arrive at the local Otogo Onsen Station you can just dial a designated mobile phone installed at the station. In the afternoon, we enjoyed free flow of red and white wine, juices and snacks on cushioned rattan couch and watched the sun set. At night, my wife and daughter enjoyed the in-room hot spring water bath (while munching ice lollies) and I enjoyed the public hot spring bath for men. We enjoyed different beef dinner sets and sumptuous breakfast (you could try to grill salmon and scallops if you are hungry) which were all included in the room rates. So the price you paid is all worth it! We had omi beef shabu shabu, steak and sukiyaki on the three nights we stayed. The waitress accidentally spilled some soup on my wife's blouse one evening. Fortunately, the soup was not too hot and did not cause any burn on the skin. The waitress was apologetic and promised to clean the soiled blouse for my wife. The blouse was very clean when returned with no stain of the soup at all. The hotel also gave us some biscuits and sweets as token gifts. Simon
I recently had the pleasure of staying at this charming ryokan in Biwako, Japan, and I cannot recommend it highly enough. My experience was truly exceptional from start to finish. Food: The traditional Japanese meals were an absolute highlight. Each dish was beautifully presented and delicious, showcasing the freshest local ingredients. The kaiseki dinner was a culinary journey that I will remember for a long time. Staff: The staff were incredibly attentive and welcoming. They went above and beyond to ensure my stay was comfortable and enjoyable. Their hospitality truly made me feel at home. Private Onsen: The private onsen was a perfect way to unwind and relax. The serene setting and the soothing hot spring water made it a rejuvenating experience. View: The views from the ryokan were breathtaking. Overlooking the tranquil waters of Lake Biwa, it offered a picturesque and peaceful environment that was perfect for relaxation. Services: The overall service was impeccable. From the efficient check-in process to the thoughtful amenities provided, everything was meticulously taken care of. The staff's attention to detail and willingness to assist with any request made my stay all the more enjoyable. In summary, my stay at this ryokan was nothing short of wonderful. The combination of exquisite food, exceptional service, beautiful views, and the luxurious private onsen made it a memorable experience. I highly recommend this ryokan to anyone looking for a perfect getaway in Biwako, Japan.
We booked 2 nights and it was perfect! I love how they have a phone at the train station dedicated to calling the Ryokan for pick up. We received a very warm welcome on arrival and were invited to sit in the lobby while a member of the staff went over some paperwork with us for check-in. He could speak some English and also used a translation app to communicate the rest. They also gave us a delicious citrus tea to enjoy while getting our room ready for us. They have an evening reception every day that includes wine, juice, and snacks for free as well as beer for a small fee. We booked a room that had an onsen on the balcony and it was amazing!!! The view of the lake was breathtaking and it felt so good to sit in the warm water in the chilly evening air. They provide EVERYTHING you need for your stay including Yukata (that you wear everywhere on property), shampoo, conditioner, body wash, face wash, lotions, toothbrush, toothpaste, hair brush, hair dryer, curling iron, slippers, socks, cotton pads, razors, shower cap, etc. The breakfast buffet has many offerings and they sit you at a table with a small hibachi so you can cook the raw seafood. The dinner sets are very generous and delicious! We had a different meal each night. The public onsens can be accessed 24 hours a day and have both indoor and outdoor areas. There are stations to wash yourself before you enter the hot springs that also have shampoo, conditioner, and body wash. The products they provide are amazing, seriously, don’t bother bringing your own. There is also a barrel sauna on the women’s side that has covering leading to it but on the men’s side it is not covered and we could see naked men walking into the barrel sauna from our balcony. So if you don’t want people being able to see you walk naked to the barrel sauna (men) use your onsen towel to cover yourself as you enter. They have a gift shop in the lobby that has cute souvenirs and snacks. During our one full day, we took the shuttle to the bus station to get to the main part of Kyoto and spent the day exploring, shopping, and eating. Then when we got back to the train station we just used the flip phone to call for pick up. Could not have been easier! All the staff are very friendly and helpful. I can’t say enough good things about this Ryokan! They went above and beyond our expectations!
Free Wi-Fi in all rooms!
Hot spring bath
Air conditioning
Daily housekeeping
“Beautiful and Exclusive”
It is pricier but for the amenities, it was worth it. We had the private open-air natural hot spring bath in our room and loved the privacy and freedom to use it as often as possible. It was especially nice when the public onsens are closed from 10 am - 3 pm. We used the public onsens early in the morning and right when it re-opened at 3 pm - there seemed to be much less people but perhaps it was the time of year - Sept 9-11. The public onsens are very nice and well worth the time as well. We loved the Kaiseki meals provided - wagyu shabu shabu and the Omi beef features were to die for. Go hungry, because the multi-course dinners will fill you! The buffet breakfasts were amazing as well. Grilled fish, lots of western and Japanese savory foods to choose from, juices, curry, etc. More like a brunch, and we never needed to eat lunch because the breakfast was delicious and filling. The staff are all very friendly, and there's a free cocktail hour from 4:30-6:00 PM. They are so thoughtful that they clean your room at specific times that you book, and turn down service occurs during your meal. What an experience and relaxing middle part of our stay to balance out the fast-paced city of Tokyo. Amazing experience and we will go back when we go back to Japan!