CASA CHUKUM - Hotel Boutique

5 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

3rd Avenue / corner of the 28th street, Mario Villanueva Madrid, Bacalar, Mexico, 77930

Highlights

Airport transfer

- Airport transfer available! Additional charges may apply. To request,...

Sparkling clean

Sparkling clean - Guests have rated this property 9.6/10 on cleanliness

Top Value

Top Value - Guests rated this property 9.6/10 on value for money

Check-in [24-hour]

Check-in [24-hour]

Free Wi-Fi in all rooms!

Facilities

Beach

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Restaurants

Bar

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mario Villanueva Madrid part of Bacalar, this property puts you close to attractions and interesting dining options. Rated with 5 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.
Location 9.9
Service 9.7
Cleanliness 9.6
Value for money 9.6

Based on 18 verified reviews

Location

9.9

Service

9.7

Cleanliness

9.6

Value for money

9.6

Facilities

9.4

See map

9.9Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Fuerte de San Felipe
500 m
Cocalitos
1.7 km
Chetumal International Airport
20.6 km
Corozal Airport
33.5 km
John Greif II Airport
96.0 km

Good to know

Value for money9.6
Distance to city center0.3 km
Location rating9.9

Rooms available at CASA CHUKUM - Hotel Boutique

Deluxe King Room
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
King Suite with Pool View
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
King Room with Balcony
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Double Room with Garden View
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Queen Room with Garden View
...
  • Room size: 23 m²/248 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Premium Room, 1 Queen Bed, Non Smoking, Garden View
...
  • Room size: 22 m²/237 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 24 m²/258 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Family Twin Room, Garden View
...
    Enter dates to see prices
    Superior Room, 1 King Bed, Garden View
    ...
      Enter dates to see prices
      Deluxe Double Room
      ...
      • 1 double bed
      • 1 double bed
      Enter dates to see prices

      Frequently asked questions

      At CASA CHUKUM - Hotel Boutique, visitors can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.

      Verified past guests that have stayed at CASA CHUKUM - Hotel Boutique had an average nightly stay of 2 nights at this property.

      74.0% of our past visitor assessments have given a positive review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for CASA CHUKUM - Hotel Boutique down in the review section.

      75.0% of our verified customer reviews have given an optimistic review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for CASA CHUKUM - Hotel Boutique down in the review section.

      100.0% of our past guest assessments have given an optimistic appraisal and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for CASA CHUKUM - Hotel Boutique down in the review section.

      91.0% of our verified customer reviews have given a positive review and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for CASA CHUKUM - Hotel Boutique down in the review section.

      60.0% of our past customer evaluations have given a positive appraisal and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for CASA CHUKUM - Hotel Boutique down in the review section.

      Verified solo travelers that have stayed at this property have given CASA CHUKUM - Hotel Boutique an average rating of 9.6. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

      Verified families with young children that have stayed at this property have given CASA CHUKUM - Hotel Boutique an average rating of 9.4. You can look up more complete customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

      Verified group travelers that have stayed at this property have given CASA CHUKUM - Hotel Boutique an average rating of 9.5. You can check out more precise customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified hours may be charged an additional fee.

      Start your days right, with the buffet breakfast options featured at CASA CHUKUM - Hotel Boutique.

      More about CASA CHUKUM - Hotel Boutique

      More about CASA CHUKUM - Hotel Boutique

      Endless Entertainment at CASA CHUKUM - Hotel Boutique

      At CASA CHUKUM - Hotel Boutique, guests can indulge in a plethora of entertainment options that will make their stay unforgettable. Nestled amidst a lush garden, this boutique hotel provides a serene and picturesque setting for relaxation and fun. The garden itself offers a peaceful escape, where guests can take leisurely strolls, read a book under the shade of a tree, or simply bask in the tranquility of nature. For those seeking a sun-kissed experience, CASA CHUKUM - Hotel Boutique features a delightful solarium. Here, guests can soak up the warm Mexican sun while lounging on comfortable sunbeds. Whether you're looking to work on your tan or simply unwind with a refreshing drink in hand, the solarium provides the perfect spot to soak in the breathtaking views of the surrounding landscape. With its beautiful garden and relaxing solarium, CASA CHUKUM - Hotel Boutique offers an array of entertainment facilities that cater to every guest's desires. Whether you're in search of peaceful moments in nature or a sun-soaked retreat, this hotel has something for everyone.

      Unwind and Stay Active at CASA CHUKUM - Hotel Boutique's Sports Facilities

      At CASA CHUKUM - Hotel Boutique, guests can enjoy a range of sports facilities that cater to both relaxation and fitness enthusiasts. Take a refreshing dip in the outdoor pool, surrounded by lush tropical gardens and comfortable sun loungers. Whether you want to cool off after a day of exploring Bacalar or simply soak up the sun, the pool is the perfect spot to unwind and recharge. For those looking to stay active during their stay, CASA CHUKUM - Hotel Boutique also offers a well-equipped fitness center. With state-of-the-art exercise equipment and a spacious layout, guests can maintain their fitness routine while enjoying panoramic views of the hotel's surroundings. Additionally, the hotel provides complimentary yoga classes, allowing guests to find their inner zen and improve their flexibility in a serene setting. Whether you prefer to relax by the pool or stay active during your vacation, CASA CHUKUM - Hotel Boutique's sports facilities have something for everyone. So, dive into the pool or work up a sweat at the fitness center, and make the most of your stay in Bacalar, Mexico.

      Convenience Facilities at CASA CHUKUM - Hotel Boutique

      Experience unparalleled convenience and comfort at CASA CHUKUM - Hotel Boutique, where every aspect of your stay is carefully designed to ensure a seamless and enjoyable experience. From the moment you arrive, you'll be greeted with a range of convenient facilities that will make your stay in Bacalar, Mexico, truly unforgettable. For your peace of mind, the hotel offers safety deposit boxes, allowing you to securely store your valuables during your stay. Stay connected with loved ones and stay updated with the latest news and information, as both public areas and all rooms are equipped with complimentary Wi-Fi. Whether you're traveling for business or pleasure, this convenient amenity ensures you can effortlessly stay connected throughout your stay. Additionally, CASA CHUKUM - Hotel Boutique offers express check-in/check-out services, allowing you to save valuable time and start enjoying your vacation right away. The hotel also provides luggage storage facilities, ensuring that you can explore the beautiful surroundings of Bacalar without the burden of carrying your bags. Furthermore, daily housekeeping services are available to ensure that your room remains clean and comfortable throughout your stay. At CASA CHUKUM - Hotel Boutique, convenience is at the forefront of your experience. With a range of thoughtful facilities designed to enhance your stay, you can relax and indulge in the beauty of Bacalar with complete peace of mind.

      Convenient Transport Facilities at CASA CHUKUM - Hotel Boutique

      At CASA CHUKUM - Hotel Boutique, we understand the importance of convenient transportation options for our guests. Whether you're arriving by air or exploring the beautiful surroundings of Bacalar, we have you covered with our range of transport facilities. For seamless airport transfers, our hotel offers a reliable and efficient airport transfer service. You can simply let us know your flight details in advance, and our friendly staff will be waiting to welcome you upon arrival. This hassle-free service ensures a smooth transition from the airport to the comfort of our hotel. To make the most of your stay in Bacalar, we also provide tours to help you explore the local attractions. Our knowledgeable guides will take you on exciting adventures, showcasing the natural beauty and cultural heritage of the region. Whether you're interested in visiting the mesmerizing Cenote Azul or discovering the ancient Mayan ruins, our tours offer an immersive experience. For those who prefer to explore at their own pace, we offer a taxi service for your convenience. Our trusted drivers will ensure you reach your desired destinations safely and efficiently. Additionally, if you're traveling by car, you'll be pleased to know that we have an onsite car park available for your use, free of charge. At CASA CHUKUM - Hotel Boutique, we strive to provide a seamless and enjoyable experience for our guests. With our range of transport facilities, you can relax and focus on creating unforgettable memories during your stay in Bacalar.

      Delightful Dining at CASA CHUKUM - Hotel Boutique

      Indulge in a culinary journey like no other at CASA CHUKUM - Hotel Boutique's exquisite dining facilities. With a charming restaurant on-site, guests can savor a delectable array of local and international flavors in a cozy and inviting atmosphere. The restaurant offers a diverse menu that caters to all tastes and preferences, ensuring a memorable dining experience for every guest. Start your day off right with the hotel's daily housekeeping and a sumptuous breakfast buffet. Wake up to the tantalizing aroma of freshly brewed coffee and an array of mouthwatering dishes. From fluffy pancakes and crispy bacon to freshly baked pastries and tropical fruits, the breakfast buffet at CASA CHUKUM - Hotel Boutique is a feast for the senses. Whether you prefer a hearty breakfast or a light and healthy option, the buffet has something to satisfy every craving. With its exceptional dining facilities, CASA CHUKUM - Hotel Boutique promises to delight your taste buds and create unforgettable culinary memories during your stay. Whether you're enjoying a romantic dinner for two or a leisurely breakfast with friends, the hotel's restaurant and breakfast buffet are sure to exceed your expectations.

      Discover the Legacy of Mario Villanueva Madrid in Bacalar

      Nestled in the heart of Bacalar, Mexico, CASA CHUKUM - Hotel Boutique offers a unique opportunity to explore the rich history and legacy of Mario Villanueva Madrid. Known as the 'Emerald of the Caribbean,' Bacalar is a charming town that is steeped in Mayan culture and natural beauty, making it the perfect destination for history enthusiasts and nature lovers alike. Mario Villanueva Madrid, a former governor of Quintana Roo, played a significant role in shaping the region's development and preserving its cultural heritage. Guests staying at CASA CHUKUM - Hotel Boutique can delve into the fascinating history of Bacalar by visiting nearby attractions such as the Mario Villanueva Madrid Park. This park serves as a tribute to the former governor and showcases his contributions to the community. Aside from exploring the historical sites, guests can also immerse themselves in the natural wonders that surround CASA CHUKUM - Hotel Boutique. The hotel is ideally located near the mesmerizing Bacalar Lagoon, known for its crystal-clear turquoise waters and the famous Cenote Azul. Visitors can engage in various activities like swimming, kayaking, and snorkeling while marveling at the breathtaking beauty of the lagoon. With its prime location and proximity to both historical landmarks and natural wonders, CASA CHUKUM - Hotel Boutique provides an unforgettable experience for travelers seeking to uncover the legacy of Mario Villanueva Madrid in Bacalar, Mexico.

      Traveling to CASA CHUKUM - Hotel Boutique from the Nearest Airports

      Located in the picturesque town of Bacalar, Mexico, CASA CHUKUM - Hotel Boutique offers a serene and luxurious retreat for travelers. Getting to this hidden gem is a breeze, thanks to its convenient proximity to the nearest airports. For international travelers, the most convenient airport to fly into is Cancun International Airport (CUN), which is approximately a 3-hour drive from CASA CHUKUM - Hotel Boutique. Upon arrival, you can easily hire a rental car or arrange for a private transfer to Bacalar. The scenic drive takes you through the beautiful Mexican countryside, allowing you to soak in the natural beauty of the region. Alternatively, if you prefer not to drive, you can also take a domestic flight from Cancun International Airport to Chetumal International Airport (CTM), which is the closest airport to Bacalar. The flight duration is around 40 minutes, followed by a short 30-minute drive to CASA CHUKUM - Hotel Boutique. Many local transportation services are available at Chetumal Airport, including taxis and private transfers. No matter which airport you choose to arrive at, the journey to CASA CHUKUM - Hotel Boutique promises to be a delightful introduction to the natural wonders of Bacalar. From the moment you step foot in this enchanting town, you'll be captivated by its turquoise lagoon, lush greenery, and warm hospitality. CASA CHUKUM - Hotel Boutique awaits to offer you a truly unforgettable stay.

      Delicious Dining Options Near CASA CHUKUM - Hotel Boutique

      When it comes to dining near CASA CHUKUM - Hotel Boutique, guests will be spoilt for choice. Just a short stroll away, you'll find Los Bacalares, a charming restaurant that serves up mouthwatering Mexican cuisine. With its vibrant atmosphere and friendly staff, Los Bacalares is the perfect spot for a leisurely lunch or a romantic dinner. For those craving international flavors, La Casa del Marisco is a must-visit. This seafood restaurant offers a delectable array of fresh seafood dishes, prepared with a Mexican twist. Whether you're in the mood for ceviche, grilled fish, or shrimp tacos, La Casa del Marisco has something to satisfy every seafood lover's cravings. With these fantastic dining options right at your doorstep, your culinary adventures in Bacalar are sure to be unforgettable.

      Affordable Luxury: Experience the Charm of CASA CHUKUM - Hotel Boutique at a Fraction of the Price in Bacalar

      Escape to the serene beauty of Bacalar without breaking the bank at CASA CHUKUM - Hotel Boutique. With an average room price of just $138, this charming boutique hotel offers an incredible value for your stay in this picturesque Mexican city. Compared to the average price of a hotel room in Bacalar, which stands at $335, CASA CHUKUM - Hotel Boutique provides a wallet-friendly alternative without compromising on luxury and comfort. Nestled amidst lush tropical gardens, this hidden gem offers a tranquil oasis where you can unwind and rejuvenate. Indulge in the hotel's thoughtfully designed rooms, featuring stylish decor, modern amenities, and breathtaking views of the surrounding natural beauty. Whether you choose a cozy standard room or opt for a spacious suite, you'll be treated to a memorable stay at a fraction of the cost of other accommodations in the area. Don't miss the opportunity to experience the magic of Bacalar without breaking your budget. Book your stay at CASA CHUKUM - Hotel Boutique today and embark on an unforgettable journey of relaxation and discovery.

      Wonderful Stay at CASA CHUKUM - Hotel Boutique

      CASA CHUKUM - Hotel Boutique in Bacalar offers a truly wonderful experience for its guests. The rooms are not only nice and clean, but they also feature super comfy beds that guarantee a restful night's sleep. In the morning, guests can indulge in a rich and delicious breakfast that will fuel them for the day ahead. What truly sets this hotel apart is the incredible service provided by the people who run it. They are not only helpful but also kind, ensuring that every guest feels welcome and well taken care of. Their attentiveness and willingness to go the extra mile make Casa Chukum a top recommendation for anyone staying in Bacalar. Not only is Casa Chukum a perfect place to stay in Bacalar, but it also offers a clean and modern ambiance that adds to the overall experience. However, the highlight of this hotel is undoubtedly the amazing service provided by the owner, Deboah. Guests who have had the pleasure of staying here rave about her exceptional hospitality. In addition to the stylish and unique design of the hotel and its great location, the owners and staff at Casa Chukum are known for being super sweet and friendly. Their warm and welcoming nature creates a pleasant and inviting atmosphere for all guests. It's no wonder that many guests feel compelled to share their positive experiences and write reviews about this exceptional hotel. Overall, CASA CHUKUM - Hotel Boutique offers a fantastic stay with its combination of comfort, cleanliness, and outstanding service.

      Exceptional Customer Ratings at CASA CHUKUM - Hotel Boutique

      CASA CHUKUM - Hotel Boutique in Bacalar, Mexico, has received exceptional customer ratings across various categories. With an overall rating of 9.5, this hotel is highly regarded by its guests for providing an outstanding experience. The hotel's commitment to delivering value is evident in its impressive rating of 9.5 for value, ensuring that guests feel they are getting the most out of their stay. One aspect that sets CASA CHUKUM apart is its excellent facilities, as reflected in its rating of 9.3. Guests can expect top-notch amenities and services that cater to their every need. From well-appointed rooms to modern common areas, the hotel ensures a comfortable and enjoyable stay for all its guests. Cleanliness is another area where CASA CHUKUM excels, with a rating of 9.5. Guests consistently praise the hotel's immaculate condition, highlighting the attention to detail and high standards upheld by the staff. This commitment to cleanliness creates a welcoming and hygienic environment for guests to relax and unwind. The hotel's location is also highly regarded, with a rating of 9.9. Situated in the charming town of Bacalar, guests have easy access to the mesmerizing Lake Bacalar and its crystal-clear waters. Whether it's exploring the nearby attractions or simply enjoying the serene surroundings, guests can make the most of their stay at CASA CHUKUM. Last but not least, the staff performance at CASA CHUKUM is consistently praised by guests, earning a rating of 9.6. The dedicated and friendly staff go above and beyond to ensure that guests have a memorable and enjoyable stay. Whether it's providing helpful recommendations or attending to guests' needs, the staff's exceptional service adds a personal touch to the overall experience. With exceptional customer ratings in various categories, CASA CHUKUM - Hotel Boutique is a standout choice for travelers seeking a memorable and delightful stay in Bacalar, Mexico. From its commitment to value and cleanliness to its prime location and exceptional staff, this hotel offers a truly remarkable experience for its guests.

      Show less

      Amenities and facilities

      Exceptional9.4

      Facilities

      Languages spoken
      • English
      • Italian
      • Spanish
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Game room
      • Garden
      • Solarium
      • Spa
      • Spa/sauna
      • Swimming pool
      • Swimming pool [indoor]
      • Swimming pool [outdoor]
      • Tours
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Cashless payment service
      • Doctor/nurse on call
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Bar
      • Breakfast [buffet]
      • Breakfast [free]
      • Coffee shop
      • Restaurants
      • Room service
      Services and conveniences
      • Air conditioning in public area
      • Concierge
      • Contactless check-in/out
      • Currency exchange
      • Daily housekeeping
      • Elevator unavailable
      • Food delivery
      • Laundry service
      • Luggage storage
      • Safety deposit boxes
      • Shared lounge/TV area
      • Smoke-free property
      • Smoking area
      • Terrace
      • Xerox/fax in business center
      For the kids
      • Family/child friendly
      • Family room
      Access
      • Allergy-free rooms
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in/out [private]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed unavailable
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      • Soundproof rooms
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [on-site]
      • Shuttle service
      • Taxi service

      Location

      3rd Avenue / corner of the 28th street, Mario Villanueva Madrid, Bacalar, Mexico, 77930

      Exceptional9.9

      Location

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property. Subject to availability.
      Children 3-12 year(s)
      Must use an extra bed
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from15:00
      • Check-out until12:00
      Getting around
      • Distance from city center0.3 km
      • Travel time to airport (minutes)30
      The property
      • Year property opened2019
      • Room voltage110
      • Number of rooms 17
      • License Id / Local Tax ID/ Entity Name0216000771

      Reviews of CASA CHUKUM - Hotel Boutique from real guests

      tooltip

      All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

      Provided by verified guests of

      Agoda logo
      9.6

      Exceptional

      • Location score 9.9 out of 10 and is a high score in Bacalar
        Location9.9
      • Service score 9.7 out of 10 and is a high score in Bacalar
        Service9.7
      • Cleanliness score 9.6 out of 10 and is a high score in Bacalar
        Cleanliness9.6
      • Value for money score 9.6 out of 10 and is a high score in Bacalar
        Value for money9.6
      • Facilities score 9.4 out of 10 and is a high score in Bacalar
        Facilities9.4
      High score for Bacalar

      Rating

      9+ Exceptional (11)
      8-9 Excellent (1)
      7-8 Very Good (0)
      6-7 Good (1)
      <6 Below Expectation (0)
      Guest Type
      Language
      Showing 13 verified guest comments
      Changed to review page 1
      1. 10.0
        Exceptional
        Charmaine from Philippines
        Couple
        Queen Room with Garden View
        Stayed 2 nights in April 2025

        “Love this swery spot in Bacalar!”

        Such an artsy, hip place with the best people! Love the dogs who have made this spot their home. Has a cute garden and pool and walking distance to the lagoon, town and practically everywhere. We also booked a lagoon boat tour wirh them and the guys are great! Really made the trip special. Also if you are a BTS fan, this is near where Jin's Kitchen was shot. Just go down towards the lagoon and turn left on the first corner. JIN'S kitchen is about 200m away. They kept the orange color. And it is like a shrine to the cast esp BTS V. So book now!

        Reviewed May 05, 2025
      2. 10.0
        Exceptional
        Paul from United States
        Couple
        Deluxe King Room
        Stayed 3 nights in March 2022

        “Family warmth in Paradise!”

        Beautiful boutique hotel. Serene inner garden with pool. The giant tree in the garden is beautiful. Hammocks to take deep fat naps. Rooftop deck with a great view of the sunset from the elevated crows nest platform. I enjoyed a great sunset with my fiancé from there. Best part of the hotel is the cleanliness. So so clean and fresh. Location comes a close second. A block from the laguna. Few more blocks to the central square. Blocks from all the great nightlife. Walked everywhere within minutes. they can also help with booking the local tours. The owners are also operators. They are wonderful people including there staff. Would stay again without hesitation.

        Reviewed April 05, 2022
      3. 10.0
        Exceptional
        Madelaine from Canada
        Couple
        Queen Room with Garden View
        Stayed 4 nights in February 2022

        “We loved our stay in Bacalar and Casa Chukum.”

        Casa Chukum is full of thoughtful details that really enhance the charm of visiting Bacalar as a whole. The garden and rooftop outdoor spaces are lovely, water and tea are available, the pool is refreshing, the interiors are creatively curated and the staff, owner and her family are helpful and welcoming while allowing you to enjoy and explore at your own pace. The location is fantastic - near the lake access (unfortunately the main municipal balneario was closed due to renovation during our visit), a short walk to the town center and fort and most importantly close to so much great food! Masa Madre is not to be missed! The one downside is the hostel next door keeps super loud bass music going into the early hours in the morning. Once you close all your doors the noise reduction is pretty good, but earplugs might be needed for some people. A white noise app took care of it for me. The space was clean, stylish, comfortable and from arrival to checkout was filled with those little touches that make for a memorable stay. We absolutely recommend Casa Chukum for your Bacalar visit.

        Reviewed February 16, 2022
      4. 10.0
        Exceptional
        Leonie from Germany
        Couple
        King Room with Balcony
        Stayed 2 nights in August 2021

        “Best Service ever!”

        We spent 2 nights at Casa Chukum and Deboah, the hotel owner, was the best! She helped us so much in organizing, answered every question patiently and provided outstanding and super friendly service! The rooms are also very nice and clean, the beds super comfy and the breakfast rich. We totally can recommend!!!

        Reviewed August 18, 2021
      5. 10.0
        Exceptional
        Kait from Mexico
        Couple
        Deluxe King Room
        Stayed 2 nights in April 2021

        “Best Experience !!”

        This hotel is not only super stylish, clean, unique and in a great location, the owners and staff are super sweet and friendly. I never usually write reviews, but this was such a great overall experience, I had too! Casa Chukum is a wonderful perfect place to stay in Bacalar!

        Reviewed April 20, 2021
      Changed to review page 1

      This is a popular property. Don't miss out!