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Palace Gate Hotel & Residence
Palace Gate Hotel & Residence
Palace Gate Hotel & Residence
Palace Gate Hotel & Residence
Palace Gate Hotel & Residence
Palace Gate Hotel & Residence
Palace Gate Hotel & Residence

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8.5

Excellent

953 reviews

953 reviews

Housekeeping30
Breakfast21
View13
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Wat Botum

140 m

Cambodia-Vietnam Friendship Monument

140 m

Cambodia - Vietnam Friendship Statue

180 m

Samdech Hun Sen Garden

180 m

Neak Banh Tuek Park

200 m

Popular landmarks
Independence Monument

420 m

Silver Pagoda

480 m

Royal Palace

620 m

National Museum

840 m

Sisowath Quay

1.4 km

Closest landmarks
Embassy of North Korea

280 m

Kantha Bopha Hospital

350 m

Embassy of Singapore

420 m

Independence Monument

420 m

Royal Palace Park

420 m

2021

Palace Gate Hotel & Residence

No. 10B, St.264 ( Royal Palace) Near Wat Buttomtey, Sangkat Chakto Mukh, Phnom Penh, Cambodia, 1202 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Sangkat Chakto Mukh, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Tuol Sleng Genocide Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Inside city center

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent breakfast

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

9 travelers have booked today.

Value for money8.5
Distance to city center0.5 km
Location rating8.7
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport9.5 km

Rooms available at Palace Gate Hotel & Residence

Exceptional
Room comfort & quality

9.2

Studio Twin with Balcony
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 queen bed and 1 single be...
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Presidential Suite
...
  • Room size: 73 m²/786 ft²
  • Park view
  • 1 double bed and 1 queen be...
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Premier Double Room
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
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Family Suite
...
  • Room size: 110 m²/1184 ft²
  • River view
  • 2 double beds
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Studio Double with Balcony
...
  • Room size: 50 m²/538 ft²
  • Park view
  • 1 king bed
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King Suite
...
  • Room size: 63 m²/678 ft²
  • River view
  • 1 king bed
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Studio Twin Room with City View
...
  • City view
  • Balcony/terrace
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Studio Double Room with City View
...
  • City view
  • Balcony/terrace
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Room #109244615
...
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    Studio Twin Room
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Palace Gate Hotel & Residence?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Palace Gate Hotel & Residence?

    Palace Gate Hotel & Residence is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 20 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Palace Gate Hotel & Residence also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Palace Gate Hotel & Residence has a car park that's close to the hotel. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phnom Penh with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Palace Gate Hotel & Residence?

    Start your mornings right, with the continental and buffet breakfast options offered at Palace Gate Hotel & Residence. There's an additional charge of 10 USD for adults and 10 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Palace Gate Hotel & Residence?

    Palace Gate Hotel & Residence features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

    What restaurants are nearby Palace Gate Hotel & Residence?

    Restaurants including Khema, Backyard Cafe and Sher-e-Punjab are popular in Palace Gate Hotel & Residence’s neighborhood which is known as Sangkat Chakto Mukh.

    What popular shopping places are close to Palace Gate Hotel & Residence?

    Shopping options in Palace Gate Hotel & Residence’s Sangkat Chakto Mukh neighborhood include Hong Kong Center, Lotus Silk and Phka Kn'jay Fashion Boutique.

    What are popular attractions near Palace Gate Hotel & Residence?

    Palace Gate Hotel & Residence’s location in the Sangkat Chakto Mukh neighborhood makes it close to famous attractions including Independence Monument, Statue of King Father Norodom Sihanouk and Cambodia-Vietnam Friendship Monument.

    Show more questions
    See map

    Explore the neighborhood

    What people love about Palace Gate Hotel & Residence

    • 8

      Very good
      Staff 

      "Service was excellent and staff are attentive to customer needs."

      FRANCIS

      |

      October 9, 2022

    • 9.2

      Exceptional
      Spaciousness

      "Rooms are large and well appointed, and the entire staff is excellent."

      Frank

      |

      September 14, 2022

    • 9.2

      Exceptional
      Staff 

      "Rooms are well done up and the staff is excellent."

      Frank

      |

      September 12, 2022

    Property ranking|Compared to 641 Phnom Penh properties
    See all rankings
    Room comfort score
    9.2/10
    Couples review score
    8.9/10
    Cleanliness score
    8.9/10
    Room size
    67 sqm.
    Better than
    98
    %
    of Phnom Penh properties
    Better than
    94
    %
    of Phnom Penh properties
    Better than
    91
    %
    of Phnom Penh properties
    Bigger than
    91
    %
    of Phnom Penh properties
    Overall rating:

    8.5

    Excellent
    953 reviews
    Cleanliness
    8.8
    Facilities
    8.1
    Location
    8.7
    Read all reviews >
    What travelers say they love:
    Rooms are very spacious for the price and location.
    Con from United States
    Family with young children
    More about Palace Gate Hotel & Residence

    More about Palace Gate Hotel & Residence

    Palace Gate Hotel & Residence

    Immerse yourself in the all that Phnom Penh has to offer with a getaway at Palace Gate Hotel & Residence.
    All offerings provided by Palace Gate Hotel & Residence help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Phnom Penh is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
    For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
    Feel like doing nothing? Available services like 24-hour room service and daily housekeeping let you get the most out of your time at the Palace Gate Hotel & Residence.
    A range of amenities is offered in guestrooms at Palace Gate Hotel & Residence. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Palace Gate Hotel & Residence, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
    Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


    Dining and things to do

    Each morning you can start the day with a delicious in-house breakfast offered at Palace Gate Hotel & Residence. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Palace Gate Hotel & Residence including halal options.
    A day in will be as fun as a day out with ranges of recreational activities offered at Palace Gate Hotel & Residence. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


    Around the property

    Don't miss out on all that Phnom Penh has to offer! Be sure to visit Royal Palace located 610 m away, an item on every checklist of those who travel to Phnom Penh. Find that special item or souvenir that will commemorate your trip to Phnom Penh at Central Market located 2.3 km away.


    Reasons to stay here

    Find incredible value for money here, which is ranked better than 88% of the city's accommodation.
    Guests who stayed here found it to be neat and tidy, scoring it above 91% of other accommodations in the city.
    According to guests who stayed here, this hotel's room comfort is rated higher than 98% of other accommodations in Phnom Penh.

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    Amenities and facilities
    Excellent
    Facilities

    8.1

    Most talked about facilities

    Breakfast

    20 mentions

    Housekeeping

    14 mentions

    Swimming Pool

    8 mentions

    View

    3 mentions

    Languages spoken

    • English
    • Chinese [Mandarin]
    • Khmer

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Massage
    • Sauna
    • Spa
    • Swimming pool [indoor]
    • Ticket services
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • Kitchen
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Food delivery
    • Invoice provided
    • Ironing service
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Smoking area

    For the kids

    • Babysitting service
    • Family room

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Rental car
    • Shuttle service
    • Taxi service
    • Valet parking

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • Accessible by elevator
    • Adapter
    • Additional toilet
    • Air conditioning
    • Alarm clock
    • Alcohol
    • Balcony/terrace
    • Bathrobes
    • Blackout curtains
    • Blu-ray player
    • Books/DVDs/music for children
    • Carpeting
    • Cleaning products
    • Closet
    • Clothes dryer
    • Clothes rack
    • Coffee/tea maker
    • Complimentary tea
    • Desk
    • Dressing room
    • DVD/CD player
    • Fire extinguisher
    • Free bottled water
    • Free instant coffee
    • Free welcome drink
    • Fruits/snacks
    • Full kitchen
    • Hair dryer
    • Heating
    • High chair
    • In-room safe box
    • Ironing facilities
    • Kitchenette
    • Laptop safe box
    • Linens
    • Locker
    • Microwave
    • Mini bar
    • Mirror
    • Non-smoking
    • Pool facilities
    • Private bathroom
    • Refrigerator
    • Roll-in shower
    • Safety/security feature
    • Satellite/cable channels
    • Scale
    • Seating area
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Sofa
    • Soundproofing
    • Streaming service like Netflix
    • Telephone
    • Tile/marble flooring
    • Toiletries
    • Towels
    • Trash cans
    • Umbrella
    • Wake-up service
    • Walk-in shower
    • Wi-Fi [free]
    • Window
    • Wine glasses
    • Wooden/parqueted flooring
    Food and dining
    Breakfast options
    • American
    • Asian
    Restaurants on site

    Restaurant

    • Cuisine: Asian
    Location
    No. 10B, St.264 ( Royal Palace) Near Wat Buttomtey, Sangkat Chakto Mukh, Phnom Penh, Cambodia, 1202
    Excellent
    Location

    8.7

    Airports

    • Phnom Penh International Airport (PNH) - Cambodia
      9.5 km 54 min drive
    • Rach Gia Airport (VKG) - Vietnam
      179.1 km

    Public transportation

    • Capitol Bus Station
      1.5 km
    • GST Bus Station
      1.7 km

    Hospital or clinic

    • Kantha Bopha Hospital
      350 m

    Shopping

    • Central Market
      2.4 km

    Convenience store

    • Panda Mart
      950 m

    Cash withdrawal

    • ATM
      230 m
    What's nearby

    Popular landmarks

    • Independence Monument
      420 m
    • Silver Pagoda
      480 m
    • Royal Palace
      620 m
    • National Museum
      840 m
    • Sisowath Quay
      1.4 km
    • Tuol Sleng Genocide Museum
      1.8 km
    • Wat Phnom
      2.2 km
    • Central Market
      2.4 km
    • Russian Market
      2.7 km
    • Choeung Ek Genocidal Center
      8.8 km

    Nearby landmarks

    • Wat Botum
      140 m
    • Cambodia-Vietnam Friendship Monument
      140 m
    • Cambodia - Vietnam Friendship Statue
      180 m
    • Samdech Hun Sen Garden
      180 m
    • Neak Banh Tuek Park
      200 m
    • Hong Kong Center
      230 m
    • Statue of King Father Norodom Sihanouk
      240 m
    • Pencil Market
      270 m
    • Embassy of North Korea
      280 m
    • Kantha Bopha Hospital
      350 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-7 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 8 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • The property does not allow joiners.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00
    • Reception open until00:00

    Getting around

    • Airport transfer fee20 USD
    • Distance from city center0.5 km
    • Travel time to airport (minutes)30

    Extras

    • Breakfast charge (unless included in room price)10 USD
    • Daily Internet/Wi-Fi fee0 USD

    The property

    • Non-smoking rooms/floorsyes
    • Number of bars/lounges0
    • Number of floors9
    • Number of restaurants1
    • Number of rooms 53
    • Year property opened2013
    • Most recent renovation2019

    Parking

    • Daily parking fee0 USD

    Reviews of Palace Gate Hotel & Residence from real guests

    Provided by verified guests of Agoda
    8.5
    /
    10
    Cleanliness8.8
    Facilities8.1
    Location8.7
    Room comfort and quality9.2
    Service8.6
    Value for money8.5
    High score for Phnom Penh
    Rating
    9+ Exceptional (154)
    8-9 Excellent (49)
    7-8 Very Good (57)
    6-7 Good (13)
    <6 Below Expectation (27)
    Time of the year
    Mar - May (75)
    Jun - Aug (85)
    Sep - Nov (54)
    Dec - Feb (86)
    All guests (628)
    All room types
    All languages

    Show reviews that mention 

    Showing 300 verified guest comments
    12345
    10.0
    Exceptional
    Jayden from China
    Solo traveler
    Studio Double with Balcony
    Stayed 2 nights in August 2020

    Great Amenity, Good Service”

    I have been living in this hotel for 17 days, and I can assure you the place is one of the best options. Even the cheapest room has a minimum space of 50m2 equipped with the whole kitchen, a sofa, a safe, and a fridge-freezer. The view from the window is beautiful. Staffs of the hotel are nice. The buffet service for breakfast is not the best but sufficient. Guests can also dine in for lunch and dinner. The laundry service is convenient but pricey compared to local facilities where works weigh the cloths. They also have massagers to door, which is unusual under nowadays coronavirus pandemic. One thing that confused me is that they delivered my takeout upstairs on my first day, but later they called me and asked me to fetch it in the lobby instead. Maybe they got lazy and did not want to do that every day. I know most travelers may stay in Lyve Inc, and a lot of friends of mine lived there, but I strongly believe this hotel is a better place to live.

    Reviewed August 21, 2020

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    Dear Guest, We are very delighted to hear that you enjoyed your stay at Palace Gate Hotel & Residence. We hope your next stay is just around the corner. Please feel free to let us know if there is anything we can help you with. Yours Sincerely, Palace Gate Hotel & Residence

    Responded November 25, 2020
    Palace Gate Hotel & Residence
    10.0
    Exceptional
    Jayden from China
    Solo traveler
    Studio Double with Balcony
    Stayed 13 nights in August 2020

    Great Amenity and Service”

    I have been living in this hotel for 17 days, and I can assure you the place is one of the best options. Even the cheapest room has a minimum space of 50m2 equipped with the whole kitchen, a sofa, a safe, and a fridge-freezer. The view from the window is beautiful. Staffs of the hotel are nice. The buffet service for breakfast is not the best but sufficient. Guests can also dine in for lunch and dinner. The laundry service is convenient but pricey compared to local facilities where works weigh the cloths. They also have massagers to door, which is unusual under nowadays coronavirus pandemic. One thing that confused me is that they delivered my takeout upstairs on my first day, but later they called me and asked me to fetch it in the lobby instead. Maybe they got lazy and did not want to do that every day. I know most travelers may stay in Lyve Inc, and a lot of friends of mine lived there, but I strongly believe this hotel is a better place to live.

    Reviewed August 21, 2020

    See room deals

    Dear Guest, We are very delighted to hear that you enjoyed your stay at Palace Gate Hotel & Residence. We hope your next stay is just around the corner. Please feel free to let us know if there is anything we can help you with. Yours Sincerely, Palace Gate Hotel & Residence

    Responded November 25, 2020
    Palace Gate Hotel & Residence
    10.0
    Exceptional
    Alberto from Spain
    Family with young children
    King Suite
    Stayed 4 nights in February 2020

    Top 10 hotel”

    I’ve been in more than 10 different hotels in Phnom Penh and this is the best one, for me and for my family (I came with my wife and my 2 years old baby) the top ten hotel. There’s nothing to regret, and for those who talk about problems here, they should talk with the recepcion because they’re really fast and 100% problem solving. I booked the family room, it’s amazing, it’s like my own house, with the kitchen, the sofa, paceful, much light, good air conditioner and nice bathroom. But the best of all here is the awesome and magnificent attention of all the staff, everyone speaks english, all of them understand us and treat us pretty nice, but in special and due her comely, fair and lovely attention Lun Srey Pech, who was every day in the breakfast time playing with my kid and attending us really well. I will come back here again for sure during my next visits to Phnom Pehn for sure. Thank you!

    Reviewed February 08, 2020

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    Dear Alberto Greetings from Palace Gate Hotel & Residence , We would like to thank you for choosing to stay with our resort during your recent visit to Phnom Penh Cambodia . We are delighted to learn that you had an excellent stay with us and particularly value our Resort. Your comments on the service provided by our hotel Heartiest are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again near future Kind regards, Devid Prak Senior Resort Manager

    Responded September 06, 2021
    Palace Gate Hotel & Residence
    10.0
    Exceptional
    Julia from United States
    Couple
    King Suite
    Stayed 7 nights in April 2022

    Great hotel with lovely staff!”

    Great hotel within walking distance to several attractions. Clean, spacious room and very comfortable bed! Also, breakfast is delicious and they serve Mondulkiri coffee which is by far the best coffee we have had on our travels. 5 stars all the way around.

    Reviewed April 16, 2022

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    Dear Julia Greetings from Palace Gate Hotel & Residence We would like to thank you for choosing to stay with our resort during your recent visit to Phnom Pen Cambodia . We are delighted to learn that you had an excellent stay with us and particularly value our Resort. Your comments on the service provided by our hotel Heartiest are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again near future Kind regards, Devid Prak Senior Hotel Manager Palace Gate Hotel & Residence

    Responded April 16, 2022
    Palace Gate Hotel & Residence
    9.6
    Exceptional
    GLORIA from United States
    Solo traveler
    Studio Twin with Balcony
    Stayed 3 nights in March 2019

    A Pleasant surprise especially when saw neighborhood. But this is Cambodia”

    I was pleased with the room overall, clean, spacious and satisfactorily decorated. The whole place is as advertised in pictutes. The towels & bed linens were white and provided daily. Kitchen was a plus and as advertised had everything. I did not cook but microwave was used. Breakfast buffeted provided with hot a d cold. Omelets if wanted, juices,cold cereal and hot meats,etc. Disappointed with the restaurant's dinner menu which was basic & not much variety. Don't go by the online restaurant pictures, this was another hotel restaurant. I did not eat dinner at Chateau but did eat 1 night at the other restaurant,,Mealea. Awesome foods but high end. I would stay again if return to Cambodia. The view was to front with temple and Royal palace very close.

    Reviewed March 26, 2019

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    Dear Valued Guest Greetings from Palace Gate Hotel & Resort , We would like to thank you for choosing to stay with our resort during your recent visit to Phnom Pen Cambodia . We are delighted to learn that you had an excellent stay with us and particularly value our Resort. Your comments on the service provided by our hotel Heartiest are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again near future Kind regards, Devid Prak Senior Hotel Manager Palace Gate Hotel & Residence

    Responded April 08, 2022
    Palace Gate Hotel & Residence
    10.0
    Exceptional
    Zahid from Cambodia
    Couple
    Studio Double with Balcony
    Stayed 3 nights in January 2022

    Spacious good value Studio with Kitchenette in a central location with good service”

    Palace Gate Hotel and Residences is a good choice if you want accommodation offering a Spacious Studio with Kitchenette in a central location with good service. Thank you Phearom So, Vicheka Kann, Vanrith Sok and others of Palace Gate team who have looked after us for your attention. We wish you a successful 2022.

    Reviewed January 20, 2022

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    Dear Mr. Zahid, I would like to thank you for taking time to write us such a detailed review about your recent stay at Palace Gate Hotel and Residence. We are delighted to hear that you have enjoyed your time and stay with us. I will not miss to share your comments with our team and especially with Ms. Vicheka Kann & Mr Vanrith Sok and others team member, for their outstanding service. Once more, we appreciate your recommendation and look forward to welcoming you back soon at Palace Gate Hotel and Residence. Best Regards, Phearom So Operation Manager Palace Gate Hotel & Residence

    Responded January 21, 2022
    Palace Gate Hotel & Residence
    9.6
    Exceptional
    Adrian from United States
    Couple
    Studio Double with Balcony
    Stayed 2 nights in February 2021

    Amazing: We’ll be back”

    We thoroughly enjoyed our time as a family at Palace Gate Hotel & Residence. The staff and management are well trained and super helpful. They kindness was shown from the moment you walked in the door. Very professional in their work, courteous and kind in their service, and generous in giving our a free room upgrade and late checkout upon request. They decorated the room for my wife’s birthday surprise and gave the utmost diligence to ensure our enjoyable stay. Breakfast was delicious and have a lot of variety. You’ll enjoy this place. The pool and gym are indoor and clean. THANK YOU Palace Gate!

    Reviewed February 17, 2021

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    Dear Adrian Thank you for choosing Palace Gate Hotel & Residence , On behalf of the entire team we would like to express our heartfelt and sincere gratitude for your wonderful review which have been shared with all of our Heartiest with great pride. and we look forward to welcoming you back again in the near future. Kind regards, Devid Prak Senior Hotel Manager

    Responded September 06, 2021
    Palace Gate Hotel & Residence
    10.0
    Exceptional
    Tatsuya from Cambodia
    Business traveler
    Studio Double with Balcony
    Stayed 2 nights in May 2021

    A very meaningful world.”

    It was a very relaxing two days. The staff is friendly and very helpful. Especially the front desk manager, Ms. Thuk Sreytet. She was very helpful in giving us directions. Thank you very much. Covid-19 is well taken care of.

    Reviewed May 20, 2021

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    Dear Tatsuya Greeting From Palace Gate Hotel & Residence , thank you for taking the time to share with us your review on agoda platform . We are extremely glad to read that you enjoyed the experience. We really appreciate you described our hotel as " The staff is fantastic, friendly, and helpful!!!!" Moreover, we are so delighted to hear that the service provided by our colleagues were an exceptional one. I am very certain to share your kind compliments with entire team. Your recommendation is highly appreciated and we look forward to welcome you back for more fantastic experience soon. Yours Sincerely, Devid Prak Senior Hotel Manager

    Responded September 06, 2021
    Palace Gate Hotel & Residence
    10.0
    Exceptional
    freddy from Malaysia
    Solo traveler
    Studio Double with Balcony
    Stayed 1 night in July 2021

    one of the best”

    nice location near riverside but quiet, spacious and clean room, warm and welcome service, no reason why not choosing here.

    Reviewed July 08, 2021

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    Dear Freddy Thank you for your positive comments. We are very delighted to hear that you enjoyed your stay at Palace Gate Hotel & Residence . We hope your next stay is just around the corner. Please feel free to let us know if there is anything we can help you with. Yours Sincerely, Palace Gate Hotel & Residence

    Responded September 06, 2021
    Palace Gate Hotel & Residence
    9.6
    Exceptional
    Marian from Germany
    Group
    Presidential Suite
    Stayed 2 nights in February 2020

    Very clean place and good breakfast ”

    We booked a presidential suit for 3 persons. The apartment was very big, clean and comes with a kitchen. The staff is very friendly and kind. In Cambodia we had big problems to find good beds, this place has an amazing bed to sleep.

    Reviewed February 25, 2020

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    Dear Marian, Thank you for your kind review and for choosing Palace Gate Hotel & Residence. We are delighted that you enjoyed your stay with We look forward to welcoming you again in the near future. Yours Sincerely, Palace Gate Hotel & Residence

    Responded March 02, 2020
    Palace Gate Hotel & Residence
    10.0
    Exceptional
    Bernd from Germany
    Couple
    Studio Double with Balcony
    Stayed 14 nights in November 2020

    Exceptional value for money”

    Palace Gate Hotel & Residence not only gives you exceptional value for money, but beyond that provides peace of mind and a feeling of home away from home.

    Reviewed December 05, 2020

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    Dear Guest, We are very delighted to hear that you enjoyed your stay at Palace Gate Hotel & Residence. We hope your next stay is just around the corner. Please feel free to let us know if there is anything we can help you with. Yours Sincerely, Palace Gate Hotel & Residence

    Responded December 24, 2020
    Palace Gate Hotel & Residence
    10.0
    Exceptional
    Novina from Indonesia
    Business traveler
    Studio Twin with Balcony
    Stayed 2 nights in June 2022

    Exceptional”

    nice place to stay, comfortable and cosy, nice staff and service. perfect acommodation

    Reviewed June 20, 2022

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    Dear Novina, Thank you for taking the time to review your stay at Palace Gate Hotel & Residence. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. I will pass on your compliments to our team. If there are any specific areas where we can improve upon during your next visit, please do let us know as feedback is always welcome here at Palace Gate Hotel & Residence. Yours Sincerely, Devid Prak Senior Hotel Manager Palace Gate Hotel & Residence

    Responded June 24, 2022
    Palace Gate Hotel & Residence
    10.0
    Exceptional
    devan from Australia
    Couple
    King Suite
    Stayed 3 nights in June 2022

    Best Team Members”

    I would recommend this place just for its team members for their help at every moment.

    Reviewed June 25, 2022

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    Dear Devan, Thank you so much for your amazing review! We are so happy to hear that you are enjoying your stay. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review. From all of us at Palace Gate Hotel & Residence family, we look forward to seeing you again soon! Yours Sincerely, Devid Prak Senior Hotel Manager Palace Gate Hotel & Residence

    Responded June 26, 2022
    Palace Gate Hotel & Residence
    10.0
    Exceptional
    Wendy from United Kingdom
    Group
    Studio Twin with Balcony
    Stayed 4 nights in September 2019

    Beautiful Hotel”

    This was a really lovely hotel. Its in a good location - close to the Royal Palace. The staff are really friendly and helpful

    Reviewed September 29, 2019

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    Dear Wendy, Thank you for your kind review and for choosing Palace Gate Hotel & Residence. We are delighted that you enjoyed your stay with us. We look forward to welcoming you again in the near future. Yours Sincerely, Palace Gate Hotel & Residence

    Responded December 20, 2019
    Palace Gate Hotel & Residence
    10.0
    Exceptional
    Isaac from Cambodia
    Couple
    Studio Double with Balcony
    Stayed 2 nights in April 2022

    Exceptional”

    An amazing hotel in the center of it all, big rooms and clean with great views

    Reviewed May 03, 2022

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    Dear Isaac Greetings from Palace Gate Hotel & Residence, We would like to thank you for choosing to stay with our resort during your recent visit to Phnom Pen Cambodia . We are delighted to learn that you had an excellent stay with us and particularly value our Resort. Your comments on the service provided by our hotel Heartiest are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again near future Kind regards, Devid Prak Senior Hotel Manager Palace Gate Hotel & Residence

    Responded May 04, 2022
    Palace Gate Hotel & Residence
    9.2
    Exceptional
    Joseph from United States
    Family with young children
    Studio Double with Balcony
    Stayed 6 nights in January 2020

    Nice Hotel”

    We liked this hotel so much we stayed here 3 different times during our travels in Cambodia, the rooms, with useful kitchenettes were big, with comfortable beds, pillows and linen, with nice spacious bathrooms with plenty of hot water. The staff was helpful and friendly, and the buffet, although a small selection of food, was adequate with good, fresh food. The only downside of this nice hotel was the pool, although clean with nice towels available, was an indoor pool that my 4 year old son didn't care for, as we both enjoy a nice outdoor pool. I recommend this nice French Colonial style hotel, and will stay here again

    Reviewed February 03, 2020

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    Dear Guest, Thank you for your kind review and for choosing Palace Gate Hotel & Residence. We are delighted that you enjoyed your stay with We look forward to welcoming you again in the near future. Yours Sincerely, Palace Gate Hotel & Residence

    Responded February 05, 2020
    Palace Gate Hotel & Residence
    9.6
    Exceptional
    Nathan from Cambodia
    Family with young children
    Studio Double with Balcony
    Stayed 1 night in February 2021

    Exceptional”

    We got a free upgrade from a studio room to a king suite. When we discovered that the toilet did not flush properly, staff came immediately to investigate, and we were changed to another king suite on the top floor (9th), which had a nice view of the river. Breakfast was included and delicious. ALL of the staff were very friendly, polite, and helpful.

    Reviewed February 18, 2021

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    Dear Nathan We highly appreciate your positive feedback , We would like to thank you for choosing to stay with Hotel during your recent visit to Phnom Penh Cambodia. We hope to have the pleasure of welcoming you back soon. Yours Sincerely, Devid Prak Senior Hotel Manager

    Responded September 06, 2021
    Palace Gate Hotel & Residence
    10.0
    Exceptional
    Carlo from United States
    Couple
    Studio Double with Balcony
    Stayed 1 night in January 2020

    Spacious”

    Spacious and quiet. Very good buffet breakfast and friendly service. However, we felt that the air conditioning could improve.

    Reviewed October 12, 2020

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    Dear Guest, We are very delighted to hear that you enjoyed your stay at Palace Gate Hotel & Residence. We hope your next stay is just around the corner. Please feel free to let us know if there is anything we can help you with. Yours Sincerely, Palace Gate Hotel & Residence

    Responded November 25, 2020
    Palace Gate Hotel & Residence
    9.2
    Exceptional
    Samantha from United States
    Group
    Family Suite
    Stayed 4 nights in February 2020

    Nice hotel”

    It was a really nice hotel, staff was friendly, breakfast was amazing, and the massages were great. Only thing my friends and I did not like was that we used some vietnam shot glasses we bought in vietnam and when the cleaning people came they took my friends shot glasses. It was returned but that was disturbing. Other than that, I wish they had small wash cloths and I dont get how this is the sister hotel to the palace gate hotel and we have to pay to use the pool. It should be free. Or a pass where you pay once for the length if your stay should be offered.

    Reviewed May 07, 2020

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    Dear Samantha Greetings from Palace Gate Hotel & Residence , We would like to thank you for choosing to stay with our resort during your recent visit to Kohrong Sonlem Cambodia . We are delighted to learn that you had an excellent stay with us and particularly value our Resort. Your comments on the service provided by our hotel Heartiest are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again near future Kind regards, Devid Prak Senior Resort Manager Palace Gate Hoetl & Residence .

    Responded September 06, 2021
    Palace Gate Hotel & Residence
    10.0
    Exceptional
    Rebecca from Cambodia
    Family with young children
    King Suite
    Stayed 4 nights in May 2022

    Exceptional”

    More like a one-bedroom apartment than a hotel room. Excellent space in great walking location

    Reviewed May 11, 2022

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    Dear Rebecca Greetings from Palace Gate Hotel & Residence , We would like to thank you for choosing to stay with our resort during your recent visit to Phnom Pen Cambodia . We are delighted to learn that you had an excellent stay with us and particularly value our Resort. Your comments on the service provided by our hotel Heartiest are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again near future Kind regards, Devid Prak Senior Hotel Manager Palace Gate Hotel & Residence

    Responded May 12, 2022
    Palace Gate Hotel & Residence
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