Garden, Cielo Maya Beach Tulum in Tulum
Standard Double Junior Suite, Cielo Maya Beach Tulum in Tulum
Balcony/terrace, Cielo Maya Beach Tulum in Tulum
Restaurant, Cielo Maya Beach Tulum in Tulum
Facilities, Cielo Maya Beach Tulum in Tulum
Garden, Cielo Maya Beach Tulum in Tulum
Swimming pool, Cielo Maya Beach Tulum in Tulum

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Cielo Maya Beach Tulum

4 stars out of 5
Tankah III, Mza 3 Lt. 36, Tulsayab, Tulum, Mexico, 77760 - See map

Conveniently situated in the Tulsayab part of Tulum, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

Check-in/out [express]

Excellent room comfort & quality

Airport transfer

Private beach

Announcements by hotel (1)
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Cielo Maya Beach Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Spa

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Tulum every 32 minutes on Agoda.com
8.7Excellent

725 reviews

725 reviews

See map

7.3Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
Casa Cenote
110 m
LabnaHa Ecopark Adventures
1.9 km
Soliman Bay
2.0 km
Sistema Nohoch Nah Chich
3.8 km
Cenote Dreamgate
4.3 km
Value for money7.6
Location rating7.3

Rooms available at Cielo Maya Beach Tulum

Junior Deluxe with Sea View
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Grand Suite Deluxe
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 1 king bed and 2 sofa beds
Enter dates to see prices
Junior Suite
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Standard Double Junior Suite
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Junior Suite,1 King Bed with Sofa bed,Garden Area
...
  • Room size: 50 m²/538 ft²
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Junior Suite Garden
...
  • Room size: 50 m²/538 ft²
Enter dates to see prices
Deluxe Suite
...
  • Room size: 60 m²/646 ft²
  • 1 king bed and 2 sofa beds
Enter dates to see prices

Top things to do in Tulum

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Cielo Maya Beach Tulum have bars on the premises?

Delight in your holiday retreat the finest way with a drink in your hand at Cielo Maya Beach Tulum's bar accessible right in front of your doorstep for whenever you need a sip or two.

What kind of water sports activities are offered at Cielo Maya Beach Tulum?

Cielo Maya Beach Tulum features water sport activities including snorkeling, and fishing for you to enjoy and freshen up.

What kinds of facilities are available for kids at Cielo Maya Beach Tulum?

While on family trip with your loved ones, your kids can also discover the fun in sports and recreation facilities made available at Cielo Maya Beach Tulum which include kids pool and children's playground.

Does Cielo Maya Beach Tulum provide an option for contactless check-in and check-out?

At Cielo Maya Beach Tulum, visitors can take part in contactless check-in and check-out option offered by this property for your comfort and safety.

How long do travelers normally stay at Cielo Maya Beach Tulum?

Verified past guests that have stayed at Cielo Maya Beach Tulum had an average nightly stay of 2 nights at this property.

At what time of the year is Cielo Maya Beach Tulum most popular?

Cielo Maya Beach Tulum's most popular month where verified visitors have stayed the most is in December.

What is the verified guest review consensus about Cielo Maya Beach Tulum's Wi-Fi?

100.0% of our verified guest ratings have given a positive review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Cielo Maya Beach Tulum down in the review section.

What is the typical rating that past Business travelers' have given to Cielo Maya Beach Tulum?

Past business travelers that have stayed at this property have given Cielo Maya Beach Tulum an average rating of 8.2. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Cielo Maya Beach Tulum?

Past group travelers that have stayed at this property have given Cielo Maya Beach Tulum an average rating of 8.6. You can find more precise customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Cielo Maya Beach Tulum?

Past local travelers that have stayed at this property have given Cielo Maya Beach Tulum an average rating of 7.6. You can look up on more detailed customer evaluations, and remarks for this property down in the review section.

What is the nearest train, metro, or bus station to Cielo Maya Beach Tulum?

The nearest train, metro, or bus station is Tulum Bus station, 9990.38 m away from Cielo Maya Beach Tulum.

More about Cielo Maya Beach Tulum

More about Cielo Maya Beach Tulum

Experience Paradise at Cielo Maya Beach Tulum

Nestled along the pristine shores of Tulum, Mexico, Cielo Maya Beach Tulum offers an unforgettable escape to paradise. This 4-star hotel is the perfect destination for travelers seeking a tranquil and luxurious beachfront retreat. With its breathtaking views, world-class amenities, and impeccable service, Cielo Maya Beach Tulum promises an idyllic vacation experience. At Cielo Maya Beach Tulum, guests can indulge in the ultimate relaxation with a check-out time of 12:00 PM. This allows ample time to savor the morning, take a leisurely stroll along the powdery white sands, or enjoy a refreshing dip in the crystal-clear turquoise waters. The check-in time begins at 03:00 PM, ensuring a seamless arrival process and allowing guests to settle in and start their vacation on the right foot.

Unwind and Indulge in Endless Entertainment at Cielo Maya Beach Tulum

At Cielo Maya Beach Tulum, your entertainment needs are taken care of in the most luxurious and indulgent way. Whether you're looking to relax and unwind or seeking some excitement, this hotel offers a wide range of entertainment facilities to cater to all your desires. Step into the bar and treat yourself to a refreshing cocktail while enjoying the stunning views of the turquoise Caribbean Sea. Indulge in the ultimate pampering experience at the salon, where skilled professionals will enhance your natural beauty. For a truly rejuvenating experience, head to the spa and let expert therapists melt away your stress with a soothing massage. If you're in the mood for some outdoor relaxation, explore the beautifully landscaped garden and find your own private oasis. For those seeking a bit of friendly competition, the games room is the perfect place to challenge your friends or family to a game of billiards or board games. And if you simply want to unwind and catch up on your favorite shows, the shared lounge/TV area provides a cozy and inviting space to do just that. With its exceptional entertainment facilities, Cielo Maya Beach Tulum ensures that every moment of your stay is filled with joy and relaxation. So, come and experience the perfect blend of luxury, comfort, and entertainment at this tropical paradise in Tulum, Mexico.

Unleash Your Inner Athlete at Cielo Maya Beach Tulum's Sports Facilities

At Cielo Maya Beach Tulum, sports enthusiasts will find a haven for their active lifestyle. With a range of exciting sports facilities, this beachfront resort offers endless opportunities for guests to stay fit and have fun. Dive into the refreshing outdoor pool and swim a few laps to kickstart your day. Surrounded by lush greenery and swaying palm trees, the pool provides a serene setting for a relaxing swim or some invigorating water exercises. For those who love the sand and surf, Cielo Maya Beach Tulum boasts a private beach where you can soak up the sun, build sandcastles, or engage in thrilling beach volleyball matches with your friends and family. If you're a fishing enthusiast, you're in luck! The resort offers fantastic fishing opportunities, allowing you to try your hand at catching some of the abundant marine life in the crystal-clear waters. Whether you're a seasoned angler or a beginner, the experienced staff will guide you to the best spots for a memorable fishing experience. Challenge your friends to a friendly game of darts at the resort's dart board area. Show off your aim and precision as you aim for the bullseye, adding a touch of friendly competition to your stay. Explore the vibrant underwater world of Tulum with the resort's snorkeling facilities. Grab your snorkel gear and dive into the turquoise waters to discover colorful coral reefs and a variety of marine life. It's an adventure you won't want to miss! With its exceptional sports facilities, Cielo Maya Beach Tulum ensures that guests can indulge in their favorite activities while enjoying the beauty of Tulum's stunning coastline. Whether you're seeking relaxation or an adrenaline rush, this resort has something for everyone.

Convenience Facilities at Cielo Maya Beach Tulum

Discover the ultimate convenience at Cielo Maya Beach Tulum, where every aspect of your stay has been designed to enhance your comfort and convenience. From the moment you arrive, you'll be greeted by a range of top-notch facilities that will make your stay truly unforgettable. For those who prefer to travel light, Cielo Maya Beach Tulum offers a convenient laundry service, ensuring that your clothes are fresh and clean throughout your stay. Additionally, the hotel provides daily housekeeping, ensuring that your room is always tidy and inviting. If you're in need of any assistance, the friendly and attentive staff are available to cater to your every need. Take advantage of the room service, allowing you to indulge in delicious meals from the comfort of your room. For added peace of mind, safety deposit boxes are available to store your valuables securely. Stay connected with complimentary Wi-Fi in all rooms and public areas, making it easy to stay in touch with loved ones or catch up on work. For those who enjoy smoking, there is a designated smoking area available. To make your stay even more convenient, Cielo Maya Beach Tulum offers express check-in/check-out services, allowing you to save time and start enjoying your vacation right away. Luggage storage is also available, ensuring that you can explore the area without the burden of your bags. With its exceptional convenience facilities, Cielo Maya Beach Tulum is the perfect choice for travelers seeking a hassle-free and enjoyable stay in Tulum, Mexico.

Convenient Transport Facilities at Cielo Maya Beach Tulum

At Cielo Maya Beach Tulum, we understand the importance of convenient transport options for our guests. Whether you are arriving from the airport or looking to explore the beautiful surroundings, we have got you covered. Our hotel offers airport transfer services, ensuring a hassle-free journey from the moment you touch down in Tulum. Sit back, relax, and let our professional drivers take care of your transportation needs. For those who want to explore the wonders of Tulum and its neighboring attractions, we provide tour services to help you make the most of your stay. Our knowledgeable guides will take you on exciting excursions, allowing you to immerse yourself in the rich culture and natural beauty of the region. If you prefer to have the freedom to explore at your own pace, we offer car hire services. Discover the hidden gems of Tulum and beyond with ease. And don't worry about parking, as we provide a car park free of charge for our guests. Additionally, we offer a convenient shuttle service to popular destinations, making it easy for you to get around without any hassle. Choose Cielo Maya Beach Tulum for a truly seamless and enjoyable travel experience.





Indulge in Culinary Delights at Cielo Maya Beach Tulum

At Cielo Maya Beach Tulum, dining is an experience that will tantalize your taste buds and leave you craving for more. With a coffee shop, restaurant, and room service at your disposal, you'll never have to worry about satisfying your culinary desires. Start your day with a freshly brewed cup of coffee at the cozy coffee shop, where you can savor the rich aroma and kickstart your morning. The shop offers a variety of specialty coffees, teas, and pastries, perfect for a quick pick-me-up or a leisurely morning chat with friends. When hunger strikes, head to the hotel's restaurant, where a team of talented chefs awaits to take you on a culinary journey. Indulge in a wide range of mouthwatering dishes inspired by local flavors and international cuisines. From fresh seafood caught from the nearby Caribbean waters to traditional Mexican delicacies, there's something to please every palate. The restaurant's inviting ambiance and attentive staff ensure a memorable dining experience. For those who prefer to dine in the comfort of their own room, Cielo Maya Beach Tulum offers convenient room service. Delight in a delectable meal or a late-night snack delivered right to your door. Whether you're craving a light salad, a hearty burger, or a sweet treat, the room service menu has you covered. To top it all off, the hotel provides daily housekeeping, ensuring that your dining experience is accompanied by a clean and comfortable environment. So sit back, relax, and let the staff at Cielo Maya Beach Tulum take care of all your dining needs.

Luxurious and Spacious Rooms at Cielo Maya Beach Tulum

At Cielo Maya Beach Tulum, you will find a range of luxurious and spacious rooms to suit your needs. Choose from the Grand Suite Deluxe, Junior Deluxe with Sea View, Junior Suite, or Standard Double Junior Suite. The Grand Suite Deluxe offers a generous 60 square meters of space, featuring either 2 comfortable Sofa Beds or a lavish King Bed. If you prefer breathtaking sea views, the Junior Deluxe with Sea View is the perfect choice, offering 50 square meters of elegant living space with a King Bed or Sofa Bed. For those seeking a cozy and intimate setting, the Junior Suite provides 50 square meters of comfort with a choice of either a King Bed or a Sofa Bed. Booking these exquisite rooms on Agoda ensures you the best prices and a hassle-free experience. With Agoda's competitive rates and user-friendly platform, you can easily secure your dream room at Cielo Maya Beach Tulum without any inconvenience. So why wait? Book your stay now and indulge in the ultimate beachfront luxury at Cielo Maya Beach Tulum.

Discover the Tranquil Beauty of Tulsayab in Tulum

Nestled in the heart of Tulum, Mexico, Tulsayab offers a serene and idyllic retreat for travelers seeking a peaceful escape. Surrounded by lush tropical vegetation and pristine white sandy beaches, this hidden gem is the perfect destination for those looking to unwind and reconnect with nature. Immerse yourself in the breathtaking beauty of Tulsayab as you explore the nearby attractions. Just a short distance away, you'll find the stunning Tulum Ruins, an ancient Mayan archaeological site perched on a cliff overlooking the Caribbean Sea. Marvel at the well-preserved temples and learn about the rich history and culture of the Mayan civilization. For nature enthusiasts, Tulsayab is a gateway to the Sian Ka'an Biosphere Reserve, a UNESCO World Heritage site. Embark on a boat tour through the mangroves and lagoons, where you can spot a variety of wildlife, including dolphins, manatees, and exotic bird species. Whether you choose to relax on the pristine beaches, explore the ancient ruins, or venture into the untouched wilderness, Tulsayab offers a truly unforgettable experience.

Traveling to Cielo Maya Beach Tulum from the Nearest Airports

Nestled in the heart of Tulum, Mexico, Cielo Maya Beach Tulum is a tropical paradise that offers a serene escape from the hustle and bustle of everyday life. To reach this idyllic beachfront retreat, you have several options from the nearest airports. If you are flying into Cancun International Airport, which is approximately 80 miles away from Cielo Maya Beach Tulum, you can choose between hiring a private transfer, taking a taxi, or renting a car. Private transfers are a convenient and hassle-free option, as they provide door-to-door service and can be pre-booked. Taxis are readily available at the airport, but it is advisable to negotiate the fare beforehand. Renting a car gives you the freedom to explore the region at your own pace, and the drive from Cancun to Tulum takes about 1.5 to 2 hours via the Federal Highway 307. Another option is to fly into Cozumel International Airport, which is approximately 45 miles away from Cielo Maya Beach Tulum. From Cozumel, you can take a taxi to the ferry terminal and then catch a ferry to Playa del Carmen. Once in Playa del Carmen, you can either hire a private transfer, take a taxi, or rent a car to reach Cielo Maya Beach Tulum, which is about a 45-minute drive away. Whichever airport you choose, the journey to Cielo Maya Beach Tulum promises to be a delightful introduction to the natural beauty and tranquility that await you in Tulum. So sit back, relax, and get ready to immerse yourself in the breathtaking surroundings of this beachfront haven.

Discover the Natural Wonders near Cielo Maya Beach Tulum

Nestled along the pristine shores of Soliman Bay, Cielo Maya Beach Tulum offers a truly enchanting escape in the heart of Mexico's Riviera Maya. With its stunning location, guests can easily explore the natural wonders that surround the hotel. Just a short distance away, LabnaHa Ecopark Adventures awaits, offering thrilling outdoor activities such as zip-lining, snorkeling, and jungle treks. Immerse yourself in the lush tropical landscape and discover hidden cenotes, ancient Mayan ruins, and vibrant wildlife. For those seeking a unique adventure, Sistema Nohoch Nah Chich is a must-visit attraction. This expansive underground river system is a paradise for cave divers and snorkelers alike. Dive into crystal-clear waters and marvel at the breathtaking stalactite formations as you explore the intricate network of underwater caves. If you prefer a more relaxed experience, Casa Cenote is the perfect spot to unwind and soak up the natural beauty of the area. This open-air cenote offers a tranquil oasis where you can swim, snorkel, or simply bask in the sun. Surrounded by lush mangroves and teeming with marine life, it's a haven for nature lovers and photographers alike. With its proximity to these stunning landmarks and attractions, Cielo Maya Beach Tulum is the ideal base for your exploration of the Riviera Maya's natural treasures.





Delicious Dining Options near Cielo Maya Beach Tulum

When it comes to dining options near Cielo Maya Beach Tulum, you will be spoilt for choice. One highly recommended restaurant that you must visit is Chamico's. This hidden gem offers a truly unique dining experience right on the beach. Indulge in their mouthwatering seafood dishes, such as their famous ceviche and grilled fish tacos, all made with the freshest ingredients. The relaxed and rustic ambiance adds to the charm of this local favorite. Whether you are looking for a casual lunch or a romantic dinner under the stars, Chamico's is the perfect spot to satisfy your cravings and enjoy the stunning coastal views.





Affordable Luxury at Cielo Maya Beach Tulum

Discover the perfect blend of luxury and affordability at Cielo Maya Beach Tulum. With an average price of just $142 per room, this stunning beachfront hotel offers exceptional value for money. Compared to the average price of a hotel room in Tulum, which stands at $309, Cielo Maya Beach Tulum is an absolute steal. At Cielo Maya Beach Tulum, you can experience the beauty of Tulum without breaking the bank. Immerse yourself in the breathtaking views of the Caribbean Sea from the comfort of your stylish and well-appointed room. Whether you choose a cozy garden view room or a spacious oceanfront suite, you'll find yourself surrounded by modern amenities and thoughtful touches that ensure a truly memorable stay. Indulge in the hotel's world-class facilities, including a serene infinity pool, a spa offering rejuvenating treatments, and a beachfront restaurant serving delectable cuisine. With its unbeatable price and exceptional offerings, Cielo Maya Beach Tulum is the perfect choice for budget-conscious travelers seeking a luxurious beach getaway in Tulum, Mexico.

An Unforgettable Stay at Cielo Maya Beach Tulum

Guests rave about the exceptional experience at Cielo Maya Beach Tulum, where every aspect of their stay was nothing short of amazing. From the delectable cuisine to the warm and attentive staff, this hotel truly exceeded expectations. The breakfast, in particular, received high praise with guests raving about the delicious spread that awaited them each morning. The hotel's commitment to customer satisfaction was evident in the personalized service, with staff going above and beyond to ensure a memorable stay. Whether it was the friendly faces at the front desk or the dedicated room service, guests felt truly cared for at Cielo Maya Beach Tulum. With its exceptional value for money, this hotel is a definite must-visit for anyone seeking a remarkable experience in Tulum, Mexico.

A Beachfront Paradise with Exceptional Staff Performance

Cielo Maya Beach Tulum is a hidden gem nestled along the pristine shores of Tulum, Mexico. With an impressive overall rating of 8.7, this beachfront paradise has garnered glowing reviews from satisfied guests. Offering exceptional value for money, guests have praised the hotel's affordability without compromising on quality. The facilities at Cielo Maya Beach Tulum have also received high praise, with a rating of 8.0. From the moment you step foot into this tropical oasis, you'll be greeted by a tranquil atmosphere that exudes relaxation and luxury. One aspect that truly sets Cielo Maya Beach Tulum apart is its commitment to cleanliness. With a perfect 10.0 rating in this category, guests can rest assured that their stay will be in a spotless and well-maintained environment. The hotel's dedication to cleanliness is evident in every corner, from the pristine rooms to the meticulously maintained common areas. This attention to detail creates a sense of comfort and peace of mind, allowing guests to fully unwind and enjoy their stay. While some guests have rated the hotel's location at 7.3, it is the exceptional staff performance that truly steals the show. With a remarkable rating of 9.7, the dedicated team at Cielo Maya Beach Tulum goes above and beyond to ensure a memorable stay for each and every guest. From warm and friendly greetings upon arrival to personalized recommendations for exploring the area, the staff's attentiveness and professionalism leave a lasting impression. Whether you need assistance with arranging activities or simply a friendly chat, the staff at Cielo Maya Beach Tulum is always ready to assist, making your stay truly unforgettable.

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Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Food & Dining

1 mention

Swimming Pool

1 mention

Languages spoken
  • English
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Dart board
  • Fishing
  • Game room
  • Garden
  • Massage
  • On-site entertainment
  • Pool with view
  • Private beach
  • Snorkeling
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Rental car
  • Shuttle service

Food and dining

Restaurants on site
Restaurant
  • Cuisine: French, International, Italian
  • Menu: Buffet

Location

Tankah III, Mza 3 Lt. 36, Tulsayab, Tulum, Mexico, 77760
Very good
Location

7.3

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 3 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until21:00
  • Check-out from07:00
  • Check-out until12:00

Property announcements

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Cielo Maya Beach Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Reviews of Cielo Maya Beach Tulum from real guests

8.0
Excellent
Service8.9
Cleanliness8.7
Facilities7.8
Value for money7.6
Location7.3
High score for Tulum
Rating
9+ Exceptional (2)
8-9 Excellent (0)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (1)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 5 verified guest comments
7.5
Very good
Jesse from United States
Couple
Junior Suite
Stayed 7 nights in February 2024

Great spot!”

Great hotel, Removed from the tourist area. Amazing beach. Splurge for the ocean front room. Good breakfast. Rec renting a car.

Reviewed March 04, 2024
7.6
Very good
Scheherazade from United Arab Emirates
Group
Standard Double Junior Suite
Stayed 2 nights in August 2022

Good!”

Spacious clean room, great view, peaceful and very good location - next to Manati Cenote and also a 5-10 min drive from the Mayan Ruins. No amenities though - but good if you plan to stay out the whole day

Reviewed August 08, 2022
10.0
Exceptional
Jesus from United States
Couple
Junior Suite
Stayed 5 nights in June 2020

Awsome place”

the place has a security gate at the entrance. Centrally lacates to all the parks and major attractions. A car is a MUST since Tulum is 10 minutea away. The ladies at front desk went above and beyond to help us. The water is trucked in every day so be water smart.. breakfast was delicious every morning. We always had it served at our room. .the hotel is worth every penny. Will defenetly stay there again.

Reviewed June 22, 2020
9.6
Exceptional
Debora from United States
Group
Standard Double Junior Suite
Stayed 5 nights in June 2018

Awesome stay”

I loved the stay, the food was great and the staff are so kind; they went out of their way to make us comfortable and helped us with whatever we needed, they were also so attentive. I would come back again. The pool is just as the pictures I loved it, the only con and is not the hotels fault is the seaweed for some reason all over tulum it came out of nowhere!

Reviewed July 03, 2018
4.0
Angie from Mexico
Family with teens
Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront
Stayed 3 nights in March 2024

Hormigas en la cama”

Había hormigas en la habitación que se subían a la cama, mi hija despertó 4 am porque sentía como le caminaban a esa hora no hay recepción, por la mañana lo comentamos y solo se disculparon al siguiente día tuvimos que salir a comprar veneno al súper! Y el personal solo se disculpaba sin dar solución fue una mala experiencia!

Reviewed March 20, 2024
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