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City Garden Suites Hotel
City Garden Suites Hotel
City Garden Suites Hotel
City Garden Suites Hotel
City Garden Suites Hotel
City Garden Suites Hotel
City Garden Suites Hotel

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7.9

Very good

3,568 reviews

3,568 reviews

Housekeeping84
Breakfast56
Food & Dining9
See map

7.9

Very good

Location rating score

Very good location - 2.66 kilometers from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Solidaridad Bookshop

100 m

Sea Breeze Laundry

110 m

Joncor II Building

150 m

Ermita Church

200 m

Robinson's Place Manila

250 m

Popular landmarks
Robinsons Place Manila

350 m

Rizal Park

640 m

Manila Ocean Park

960 m

National Museum

1.1 km

Fort Santiago

1.4 km

Closest landmarks
Avs Medical Clinic

120 m

RBG Medical and Dental Clinic

160 m

St.peter-paul nedical clinic

180 m

St. Cecilia Polyclinic

180 m

St. Luke's Medical Extension Clinic Ermita Manila

200 m

City Garden Suites Hotel

1158 A. Mabini Street, Ermita Manila, Metro Manila, Philippines, Ermita, Manila, Philippines, 1000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ermita part of Manila, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Intramuros. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Manila

Check-in [24-hour]

Airport transport

Excellent breakfast

660 meters to public transportation

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Golf course [on-site]

Exercise area

Complimentary WIFi in all rooms

Luggage storage

This property is in high demand!

11 travelers have booked today.

Value for money7.8
Location rating7.9
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport8.2 km

Rooms available at City Garden Suites Hotel

Very good
Room comfort & quality

7.5

Suite Twin Bed
...
  • Room size: 45 m²/484 ft²
  • Street view
  • 1 double bed and 1 single b...
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Suite Double bed
...
  • Room size: 45 m²/484 ft²
  • Street view
  • 1 double bed
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Penthouse Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 2 double beds
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Deluxe Twin Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 double bed and 1 single b...
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Deluxe King Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Junior Suite Double
...
  • Room size: 45 m²/484 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Superior Twin
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
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Penthouse Suite with King Bed
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 queen bed
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Superior Double
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Junior Suite with Balcony
...
  • Room size: 45 m²/484 ft²
  • Street view
  • 1 double bed and 1 single b...
Enter dates to see prices

Frequently asked questions

Does City Garden Suites Hotel have a hot tub?

A hot tub is one of the facilities available at City Garden Suites Hotel.

What time is check-in and check-out at City Garden Suites Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to City Garden Suites Hotel?

City Garden Suites Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 900 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at City Garden Suites Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, City Garden Suites Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.

Is breakfast offered at City Garden Suites Hotel?

Wake up to a great à la carte breakfast at City Garden Suites Hotel. There's an additional charge of 395 PHP for adults and 200 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at City Garden Suites Hotel?

City Garden Suites Hotel features an on-site restaurant for your dining convenience.

Can special events be hosted at City Garden Suites Hotel?

You may choose an indoor venue for your special gathering. Small or intimate events like graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at City Garden Suites Hotel?

On-site venues and convenient event services make City Garden Suites Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate up to 300 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at City Garden Suites Hotel?

City Garden Suites Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to City Garden Suites Hotel?

United Nations LRT Station is the closest train, metro, or bus station, about 640 m away from City Garden Suites Hotel.

What restaurants are nearby City Garden Suites Hotel?

Restaurants including Ibarra's Cafe, Jollibee Padre Faura and Butcher Shop and Grill are popular in City Garden Suites Hotel’s neighborhood which is known as Ermita.

What popular shopping places are close to City Garden Suites Hotel?

Shopping options in City Garden Suites Hotel’s Ermita neighborhood include Robinsons Place Manila and SM City Manila.

What are popular attractions near City Garden Suites Hotel?

Guests at City Garden Suites Hotel can easily visit Rizal Park, National Museum and Rizal Shrine located in the Ermita area.

What popular natural sightseeing spots are close to City Garden Suites Hotel?

City Garden Suites Hotel’s nearby natural sights include Luneta Park and Arroceros Forest Park located in the same Ermita area.

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See map

Explore the neighborhood

What people love about City Garden Suites Hotel

  • 10

    Exceptional
    Staff 

    "Staff are friendly and very accommodating"

    Jim

    |

    June 24, 2022

  • 9.2

    Exceptional
    Staff 

    "Good location, staffs are nice and friendly."

    Laylani

    |

    June 22, 2022

  • 10

    Exceptional
    Staff 

    "Clean place and well-mannered staff."

    Gerson

    |

    June 19, 2022

Property ranking|Compared to 3,269 Manila properties
See all rankings
Room size
43 sqm.
Room comfort score
7.5/10
Cheapest price score
Cleanliness score
8/10
Bigger than
96
%
of Manila properties
Better than
95
%
of Manila properties
Better than
89
%
of Manila properties
Better than
88
%
of Manila properties
Overall rating:

7.9

Very good
3,568 reviews
Cleanliness
7.9
Facilities
7.4
Location
7.9
Read all reviews >
What travelers say they love:
Great location when you are going to slec for medical.
Renalyne from United States
Couple
More about City Garden Suites Hotel

More about City Garden Suites Hotel

City Garden Suites Hotel

City Garden Suites Hotel is a distinct addition to Manila and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore.
All offerings provided by City Garden Suites Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Manila is made even more convenient with the shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the City Garden Suites Hotel.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at City Garden Suites Hotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Every stay is a new experience with various interesting room layout options at City Garden Suites Hotel, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Every day at City Garden Suites Hotel begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at City Garden Suites Hotel. A relaxing end to every day is possible with a visit to the massage, located right in the hotel. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's golf course on site.


Reasons to stay here

Compared to other accommodations in Manila, facilities here are rated higher than 88% of them.
Compared to the city's accommodation options, this hotel scored higher than 97% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 95% of other accommodations in Manila.

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Amenities and facilities
Very good
Facilities

7.4

Most talked about facilities

Breakfast

190 mentions

Housekeeping

155 mentions

Internet

61 mentions

Food & Dining

44 mentions

Languages spoken

  • English
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Golf course [on-site]
  • Massage

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Transport to airport

Available in all rooms

  • A/C
  • Closet
  • Coffee/tea machine
  • Complimentary drinking water
  • Hair dryer
  • Lock box in room
  • Mini bar
  • Phone
  • Refrigerator
  • Satellite/cable channels
  • Toiletries
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
Restaurants on site

Cafe Miranda

  • Cuisine: International
  • Menu: A-la-carte
Location
1158 A. Mabini Street, Ermita Manila, Metro Manila, Philippines, Ermita, Manila, Philippines, 1000
Very good
Location

7.9

Airports

  • Ninoy Aquino International Airport (MNL)
    8.2 km 26 min drive
  • Subic Bay International Airport (SFS)
    79.0 km

Public transportation

  • United Nations LRT Station
    650 m 10 min walk
  • Pedro Gil LRT Station
    750 m 12 min walk

Hospital or clinic

  • Avs Medical Clinic
    120 m

Shopping

  • Robinsons Place Manila
    350 m 5 min walk

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Robinsons Place Manila
    350 m
  • Rizal Park
    640 m
  • Manila Ocean Park
    960 m
  • National Museum
    1.1 km
  • Fort Santiago
    1.4 km
  • San Agustin Church
    1.4 km
  • Casa Manila
    1.5 km
  • Manila Cathedral
    1.8 km
  • Intramuros
    1.9 km
  • Quiapo Church
    2.3 km

Nearby landmarks

  • Solidaridad Bookshop
    100 m
  • Sea Breeze Laundry
    110 m
  • Avs Medical Clinic
    120 m
  • Joncor II Building
    150 m
  • RBG Medical and Dental Clinic
    160 m
  • St.peter-paul nedical clinic
    180 m
  • St. Cecilia Polyclinic
    180 m
  • Ermita Church
    200 m
  • St. Luke's Medical Extension Clinic Ermita Manila
    200 m
  • Robinsons Residential
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property requires a refundable security deposit of PHP 1,000 per night upon check-in.
  • Breakfast will be for adults only. Any additional guest will be charged an additional fee for breakfast
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee900 PHP
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)395 PHP

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 142
  • Room voltage220
Property announcements

Cafe Miranda - Lobby - Daily (6AM to 11PM)
Buffet Breakfast - Lobby - Daily (7AM to 11PM)
Lobby Bar - Lobby - Daily (6AM to 11PM)
Fitness Room/Gym - 2nd Floor (Main Building) - Daily (5AM to 10PM)
Room Service - NA - Daily (6AM to 11PM)

Reviews of City Garden Suites Hotel from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.9
Facilities7.4
Location7.9
Room comfort and quality7.5
Service8.0
Value for money7.8
High score for Manila
Rating
9+ Exceptional (404)
8-9 Excellent (375)
7-8 Very Good (551)
6-7 Good (323)
<6 Below Expectation (372)
Time of the year
Mar - May (508)
Jun - Aug (415)
Sep - Nov (563)
Dec - Feb (539)
All guests (2,795)
All room types
All languages

Show reviews that mention 

Showing 2,025 verified guest comments
12345
9.3
Exceptional
Barry from United States
Couple
Deluxe Twin Room
Stayed 3 nights in December 2011

Great hotel, great location, great value for money”

I was in a family room, ie 1 queen, 1 single. The room was larger, included fridge with good selection mini bar at more reasonable prices, good bathroom with enough hot water for a bath. Friendly employees that were well trained. This is a top class 3 star hotel that could make you happier than some 5 star hotels.

I really enjoyed my stay at City Garden Suites. I like the room, the free breakfast, the good bed mattress, the location. While the area is not the best this is after all manila and street people and bars are part of the scene. Its only a 5 minute walk to Robinsons Mall or the US Embassy. Actually if you have business at the embassy this hotel is a great choice. I have stayed often in manila at usually hotels that cost twice the price but this will be my choice in the future. If I can make one comment on an area that could be improved it is a better cereal selection at breakfast. Many people are more health contious now and rather than eat eggs they prefer a whole grain cereal.

Reviewed December 09, 2011

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9.6
Exceptional
Nonalu from Philippines
Couple
Standard Double
Stayed 2 nights in August 2018

Stay was worth the price”

We enjoyed our 2 night stay here in City Garden Suites Manila. They upgraded our room from Standard Double to Superior Double for free. The staff were very kind and accommodating. The breakfast was also fulfilling, I loved everything that they served here. What I didn't like is that I can hear the noises in the hallway which can be a bit uncomfortable since I am a light sleeper. I could hear people shouting and laughing outside our room at about 1 AM. Also, it seems like everything in the hotel has a price. No slippers were provided in the type of room that we availed. If you want to have one, you have to pay. If you want additional towels, you have to pay. So I was very careful in using things in the room. But overall, we liked the hotel.

Reviewed August 27, 2018

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9.3
Exceptional
Kenneth from United States
Solo traveler
Superior Twin
Stayed 3 nights in March 2011

A good stay”

Staff, room size, cleanliness, price

the city garden suites hotel has much to recommend it, including a nice variety at the breakfast buffet. my room was large, clean and good for sleeping. there was a flat screen tv, a fridge, good air con and good shower. the hotel's close to manila bay and there are a variety of restuarants a short walk away. the area seems a bit dicey at night, buti had no problems. the hotel was a bargain compared to a hotel i stayed in during an earlier trip; the city garden was a bit more expensive but a whole lot nicer.

Reviewed April 09, 2011

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8.7
Excellent
John from United Kingdom
Couple
Superior Twin
Stayed 3 nights in December 2010

Very Nice Hotel in good location”

Very Clean, Comfortable Beds and Good Service
Terrible View but heh not an important factor

Popped up from sunny Subic Bay where I live to have 3 nights in Manila. City Garden Suites gave good rooms, decent wifi and good service. Breakfast buffet was ok, not amazing but did the job. Ermita is a bit of a dive, but this all adds to the fun. Handy if coming from Subic or Angeles City as the Southern Cross Shuttle ends it journey in the next block across Del Pilar Street and is 3 minutes walk away. Good location for access to Robinsons, just 5 minutes or so walk away. Staff were polite, professional and friendly. Highly recommended!

Reviewed December 30, 2010

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8.7
Excellent
ormond from Australia
Couple
Stayed 1 night in November 2014

good value hotel in ermita, manila”

friendly staff, breakfast buffet, location

I regularly stay at the city gardens suites in Ermita in Manila. The location although in a poorer area is close to entertainment areas, robinsons department store and manila bay. The hotel is clean, good buffet breakfast and very friendly staff. I will continue to stay at this hotel, which is good value for money.

Reviewed November 18, 2014

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9.0
Exceptional
Jerome from United States
Solo traveler
Superior Twin
Stayed 5 nights in July 2010

Best Value”

Nightlife, Value, Food, Cozy, Friendly Staff, Close to Mall, close to airport,
Area is Seedy, beware of money changers, beggars

I was skeptical about staying in the Hermite area at first but staying there for one week I found out that staying at city Garden Suites was the best value for me. For the price you pay you get excellent food, service and the amenities are sufficient for a single traveller. Even though the area is full of beggars and merchants on the streets the hotel is close to many bars and convenient stores and restos in the area. Robinsons Mall is also very close. My biggest problem with this hotel is that it was very far from the ortigas quezon city area where many of my friends live and it took me a while to find an honest taxi driver willing to accept a decent price to drive me to those places.

Reviewed July 25, 2010

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10.0
Exceptional
Brent from United States
Solo traveler
Deluxe Twin Room
Stayed 4 nights in December 2020

Great place to stay!”

Even in the middle of the Covid-19 pandemic, and all the lockdowns and problems associated with it, City Garden Suites Hotel is a great place to stay. The people always make the difference, and the staff at this hotel are the best! Every person working there went out of their way to help me while I stayed there, no matter how big or small my request. You will not find a better hotel in Manila!

Reviewed December 23, 2020

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Dear Brent, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. I let my staff know about your appreciation of their service and send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager

Responded February 19, 2021
City Garden Suites Hotel
8.8
Excellent
zakaria from Tunisia
Business traveler
Suite Double bed
Stayed 5 nights in March 2018

Best Place to Stay in Manila at Budget Rates””

It was such a pleasant stay in City Garden Suite for the second time 10 nights. Very fast check in and check out Room was big, comfortable to move. Staff were always smiling and greeting you. Location is right just walking distance to Robinson PLACE and very closed to Cowboy Grill Mabini and rest of night life Big improvement on food & Beverage with new menu card Room Service with wide selection of food which was good . Noticed Big Changes on the LOBBY Good Décor & Design. Breakfast buffet need some enhancement. I strongly recommend this hotel and sure I will stay again during my next trip to Manila

Reviewed March 20, 2018

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Dear Zakaria, Greetings from City Garden Suites! Thank you for taking time to share your comment. We really appreciate reading your positive feedback. Rest assured that we will continue to work harder to give our valued guest like you the highest degree of satisfaction and value for money. We are looking forward to welcoming you back. Sincerely, Glory Leteracion General Manager

Responded June 08, 2018
City Garden Suites Hotel
9.7
Exceptional
Barbara from United States
Solo traveler
Suite Double bed
Stayed 1 night in June 2013

Thriller in Manila”

The friendly staff, excellent breakfast buffet and wonderful pricing

We have stayed at the City Garden Suites many times during our stay in Manila and city hopping. Each time we chose to book there because it was conveniently located, the staff will go out of their way to help you and the breakfast buffet selection has to be the best in Manila! They do charge for the internet, so, that is a cost you may want to consider but the cost was reasonable. Also, right across the street is an ATM machine, a mall is located in walking distance and the Mall of Asia is just a short cab ride away.

Reviewed June 21, 2013

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9.3
Exceptional
Joanna from Philippines
Family with teens
Superior Twin
Stayed 1 night in December 2012

The Perfect Place to stay every time I'm in Manila”

comfortable rooms and facilities, great location, nice service

I stay at City Garden suites every time I am in Manila. Its location is perfect for me because I am very familiar with the surrounding area. The room was a little small but when I came back after 2 days [Dec. 2931] the staff upgraded me and my daughter to a much bigger and nicer room for the same rate. It was a nice gesture and recognition of my preference for City Garden Suites.

Reviewed January 01, 2013

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10.0
Exceptional
Roger from United States
Couple
Junior Suite Twin Room
Stayed 3 nights in December 2019

My New Ermita Hotel”

II usually stay in another "Suite" type hotel when in the area but ventured out to check out a new place. City Garden Suites did not disappoint. Great, courteous staff. Room was well appointed, including full size refrigerator, stove top and hot water kettle (for coffee!). Happy that smoking was allowed and room also had a balcony; it;s getting harder and harder to find available smoking rooms. Location is near food, entertainment, shopping mall, museums and parks. Didn't get a chance to try the restaurant but the menu looked very nice. I will definitely be staying here again on future trips.

Reviewed January 06, 2020

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Dear Roger, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for you our guest. Indeed our location is one of the assets of the property next to our staff's service. We appreciate too your comment about our rooms and will keep it accordinglyto your needs. Rest assured that your positive comments will be shared to the rest of our team. We really appreciate you staying an d trying our hotel and we are looking forward in welcoming you back soon. Best Regards, Cecil Zschalig- General Manager

Responded October 07, 2020
City Garden Suites Hotel
9.3
Exceptional
NICHOLAS from Australia
Family with young children
Superior Twin
Stayed 4 nights in February 2010

very nice”

A good location close to everything. The hotel is very nice since the upgrade , restuarant food is superb and the staff are very friendly.
check in was very slow

Stayed at the City Garden for 4 nights in Febuary and have no complaints , the rooms are larger than average and block out all street noise. The staff are very friendly and the food in the hotel restuarant is of a high standard and reasonably priced when compared to street restuarants in the area. I would not hesitate to stay in this hotel on my next visit to Ermita as i have stayed in others in this area and they are not as nice.

Reviewed March 06, 2010

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9.6
Exceptional
Irish from Australia
Solo traveler
Standard Twin
Stayed 1 night in January 2018

Best value for your money ”

I stayed for one night and I was so surprised with how clean the room that I got. Facilities are well maintained. The staff were all friendly especially the front desk people, they're all willing to help, special shout out to Mela, thanks for making sure that my last day of stay in the Philippines is stress free and thanks for assisting me promptly with my concerns. Highly recommended this hotel, the only con is the location, though it is walking distance to the mall and close to the airport I highly suggest to take extra care when walking outside the hotel. Other than that my overall experience with City Garden Suites was awesome. They served delicious breakfast buffet too.

Reviewed January 07, 2018

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Dear Irish, Greetings from City Garden Suites! Thank you for sharing your review. We are very happy to know that we have met your expectations.Thank you for the special shout out for Mela. Rest assured that we will share your review to the rest of the team. We are looking forward to welcoming you back. Sincerely, Glory Leteracion General MAnager

Responded January 13, 2018
City Garden Suites Hotel
9.7
Exceptional
Romel from Philippines
Family with young children
Deluxe Twin Room
Stayed 6 nights in March 2012

Nice and cozy place to stay with friendly staff”

Nice location, ample-sized rooms, newly renovated, friendly staff, clean hotel, great food !

It was a good choice. We need to be near Manila and we could not have picked a better one than this. It's just a stone's throw away from Robinson's Mall (Ermita) and with a lot of money changers around, you're sure to get your currency changed. Location is well suited for our purpose and taxis and other public transport is readily available. The rooms are clean and nicely sized. Quiet hotel. Too quiet in fact that during midnight you'll hear noises in the hallway. Maybe some sound-proofing of the doors will help fix this. Room service food is great !

Reviewed April 15, 2012

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7.7
Very good
Chris from Australia
Solo traveler
Superior Twin
Stayed 1 night in October 2011

Good place to stay”

Location

I have stayed at this hotel on 4 or 5 occassions. I like it because it is close to Robinsons mall, Ermita and there are a few night-spots close by. There are many cheaper places to stay in Manila, however the rooms are clean and a good size, the beds are also clean and comfortable. The buffet breakfast is ok. I only say ok because it caters to asian tastes more than western, however there is toast, brewed coffee, pancakes and eggs which is enough to satisfy. The service in the breakfast area is a little chaotic, but eventually you will get what you ask for. I was fortunate enough to be upgraded to a suite, which was very nice and extremely spacious. The hotel has free WiFi, room safes and also has a mini gym which is good enough for a reasonable workout. The down-side to the gym is that the aircon units do not work, so it is extremely hot. Surprisingly, many staff recognised me from previous visits and most staff are friendly and welcoming. I have stayed at cheaper places, but I like the City Garden Suites for its, cleanliness, service and location.

Reviewed October 24, 2011

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8.0
Excellent
David from United States
Solo traveler
Suite Double bed
Stayed 2 nights in October 2012

Great potential but unfortunate circumstances”

Staff

My stay at City Garden Suites was coupled in with a mass influx of vacationers during a remodel they were doing on the 9th floor. Initially; was told when checking in(after having reservation for almost 2 weeks) that there were now no rooms available. (nevermind the fact that I got the suite and was looking forward to a very nice and relaxing stay). So they sent me to their "Sister Hotel"; the Pagoda (I think) and while th lobby was nice; the room was the opposite; I walked in, turned around and walked out (and I am not a picky person). Went back to City Garden Suites to ask for refund and not they say they have a room available for me. So they show it to me and it is not put together yer (literally; I was on the remodel floor)...this led to a list of issues during my stay to include electricity blackouts, cabinet drawers falling off, tub not draining, keycard not working, phone not working, no ammenities, etc...) Now this was all due to being a new room; I will say the staff was awesome with trying to deal with the overbooking and fixing of room issues. To point a few out I would like to thank Alvin, Joyce & Adam. All were outstanding and made me laugh and put my worries to ease; eventually the room came around.

Reviewed October 29, 2012

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8.7
Excellent
Henry from United States
Group
Deluxe Twin Room
Stayed 2 nights in June 2012

Great Stay”

Very Friendly Staff, Clean Rooms, Good Breakfast

we liked our stay at the city garden suites hotel. though not in the best neighborhood at night in manila, it was not the worst either. it is close to the attractions we visited, ocean park, star city and the moa. being an american it was nice to have the embassy within walking distance. never ate lunch or dinner a t the restaurant but room service (open to 11pm) had decent food.

Reviewed June 08, 2012

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9.2
Exceptional
Pater from Philippines
Family with young children
Suite Double bed
Stayed 3 nights in December 2018

Great F&B Staff - they are the friendliest,”

Always a wonderful stay at City Garden. We had 3 rooms for 3 nights with the family. Staff was wonderful especially F&B team, especial mention to Kevin who was very accommodating and great hospitality, perfect for his job as well this amazing staff. Ediel, Joven, Reniel, Dave, Kervin, JR and Jen. Manager Jobelle and Front Desk Staff. All Security Staff. The TV in the living room is gone and some amenities are missing. I loved the new and modern look of the lobby. Looking forward for more stay at City Garden Suites. Thank you. Happy Holidays - Patrick Leynes

Reviewed December 19, 2018

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9.3
Exceptional
Robert from United States
Couple
Superior Twin
Stayed 8 nights in February 2010

excelent Hotel”

The staff are good and friendly, they are very warm to the customers, they serve good buffet and much pleasure to stay in this kind of hotel
nothing

the hotel give excellent service, next time that i will come to the Philippines i still choose City Garden suites Hotel, its a really very best hotels, the rooms are always clean, restrooms are good, aircons always check and they see to it that the occupants feels satisfied .The receptionest, waitress and waiters are very kind and always offer good smiles, they are approachable

Reviewed March 11, 2010

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9.3
Exceptional
Craig from United States
Couple
Superior Twin
Stayed 1 night in October 2010

good ole stand by”

City Garden always has prompt , dependable service

I have Stayed at city garden in both in Makati and this one in Ermita. I always consider them the best for the money in room quality and service. Ermita has nice big rooms and both have excellent service and excellent communications for foreign travelers. When in doubt I go with City Garden

Reviewed November 05, 2010

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