Hakuba hotels & places to stay

My fiance and I thoroughly enjoyed our 6 night stay at Sierra Resort, Hakuba as the staff were very attentive and friendly, and conversant in English. In particular, one of the Japanese ladies named Fumie was a great help to our stay as she ensured that our ski equipment was laid out for us each morning. In addition, the staff also helped remind us to make reservations at popular restaurants for dinners as well as provided a free shuttle to and from the resort. In the resort, the onsens were spacious and we enjoyed the free provision of tea, water or coffee milk at the waiting area outside the separate gender onsen rooms. The views at the waitinng area were nothing short of beautiful as well. In addition to their good service, the hotel also provides complimentary Japanese rice, soup, dessert and some pickled dishes throughout the day till 8pm for any one that feels hungry. Coffee, tea, hot wine and ice popsicles are also made available for free at a common living area with a fire place till 11pm. We will definitely be back again to this hotel, as our stay here made us fall in love with Hakuba, which is now our favourite over the much famed Niseko area in Hokkaido.

It's basically a ski trip. A bit far from happo and echoland area but I was lucky enough to drive so not much problem. Hotel was clean and spacious enough. Onsen was good. Washing machine was there also so everything was great. One terrible complain was renting the ski or snowboard. They needed me to return the skis at 5pm and don't allow me to return it on the next morning. So how do they expect me to ski somewhere else besides Cortina? Not to mention I can't do the night ski also? Terrible ski rental at Green Plaza hotel....

My wife and I stayed in this hotel for 5 nights for a ski trip. This is an older hotel (like most of the mid range hotels in Hakuba), not extravagant, but is clean and homely. We took a Chuo Taxi from Narita which, after 5.5 hours, dropped us off directly at the hotel. Otherwise, one can drive or take a train to Hakuba Station or Nagano Station and get connections there. The hotel is about 20mins ride from Happo-One and Goryu/47, so you need to take the free shuttle buses to get to the slopes and back. But since Hakuba consists of different ski resorts, one has to take shuttle buses anyway to get to the different resorts anyway. The hotel is located up a small hill, and away from any apres-ski activities, so one has to take a taxi for that. For us, this was no problem, as we usually enjoy a quiet time soaking in the onsen and then go for an early dinner anyway. We booked a Western style twin room a few months ahead and got a very good rate. The size of the room was not big but it has a sofabed, so can sleep three. Décor was older style but the room was very clean. There was a small flat screen TV and kettle. Heater and Wifi worked very well. Our package was Half Board. We found the breakfast and dinner buffets quite good, and there was decent variety (although we got a bit bored after 5 nights). Despite most of the front desk staff did not speak much English, they were extremely helpful, polite and friendly. Their efforts definitely scored top marks from us. Overall, this is a typical small and quiet mid-range hotel. It is older but clean hotel with most that you need for a quiet ski focused holiday. For us, it was excellent value for money. If you prefer having bars and restaurants nearby, this is not the hotel for you. But for us, we will definitely try to stay here again next time we ski in Hakuba.

The staffs at Oak Forest are so wonderful and helped me so many times even after I checked out from the hotel. I finally know what does above and beyond stand for! Long story short, Agoda messed up with my booking the hotel did everything they can to provide what I was trying to book via Agoda. Not just that, everytime when I had a problem they always try their best to provide me a solution. I cannot even express how thankful I am! I had the chance to stay at both their Japanese room and Western room. To my surprise, both rooms were very spacious! (Japanese room was a little bigger) Everything was nice and comfortable - I also have to mention the house keepers did very good job in our room! If this wasn't in Japan I really would have left some tips for them! The hotspring was also very clean with just one suggestions - maybe putting numbers on the shelf for the slippers would help people remember which ones belong to them :) Breakfast was also very good they changed up some items everyday. Overall, I highly recommend Hotel Oak Forest and will definitely stay again when I am going back to Hakuba. Thank you so much Oak Forest!!!!

We at stayed at the Tokyu hotel in Hakuba just over a week ago. We enjoyed our stay all in all. We had the included breakfast every day, it was pretty got with a balance of western and Japanese fare. We also tried the pub did and French restaurant. The pub food was pretty good (although quite expensive). The fresh food was even more expensive and nothing to write home about. We really liked the hotel provided smartphone with free intentional calls. Also enjoyed a nice Onsen at the end of a long day of skiing. There was a locker and drying room for all your equipment. The drying room was a bit cramped. There were lots of other dining options close by and fairly frequent shuttle buses to the resorts and town. The room itself is big enough with our only real complaint being the twin bed setup which isn't ideal for couples that like to sleep together. Aside from the fairly average snow conditions (by Japanese standards), we really enjoyed our stay here.

Laforet Club Hotel Hakuba Happo is a really beautiful hotel. Though located away from the Happo bus terminal, it's free shuttle service and super friendly and English speaking staffs makes it all worth while. It's also within walking distances to many restaurants and convenience store so location really isn't an issue at all. Rooms are spacious (too spacious in fact) and clean and have an authentic Japanese feel to it. Love it!! Will be back again, hopefully soon.

We really liked Hotel Hakuba because of the breakfast. But do note breakfast only runs 7am-8.30am. There’s also onsen on site - both indoor and outdoor. Rooms were really nice and big - my group of 7 friends could gather within one room. There’s also a mini kitchen and you could ask for cooking equipments from the reception. All our rooms came with a mini balcony and a big nice window for you to admire the Hakuba view. The hotel is situated along the river and it’s nice to have the sound of the river in the background when we left our balcony door ajar. There’s an A-Coop (hypermart) 10 mins walk away, which is also where the North Face Gravity store is at. You can contact the hotel for a free shuttle pick up from Hakuba Station.

It is a very good place to stay for skiing. Just a few minutes easy walk to Kokusai lift. At the entrance of the hotel you have conveniently the skiroom. Hot bath, perfect after a long day skiing! The room was super spacious (we were 2). With own sink and toilet (japanese style. western toilets were available on floor 2 and 3). Western breakfast nice with fresh bread rolls but only available on some days of the week. We loved it and if / when we come back to Hakuba we will stay here again, for sure!

This hotel exceedes my expectation. We stayed here for 2 nights. The owner is one of the nicest people we've met in Japan. He picked us up from Hakuba Station and drove us to Hakuba 47 the next day. He even taught us how to ski since it was our first time. We rented all the skiing gear from him and got lift passes for half the price! It was worth it and it saved us a lot of money. The breakfast was sublime!!! It was the best breakfast we ever had in Japan <3 Each dish had different flavors and all the ingredients were fresh. It was so delicious. I cannot recommend this place enough. I promise you, you won't regret it. You will be treated like royalty. TIPS: 1. You may call the hotel to schedule a pick-up from the telephone booth at Hakuba Station. The owner will not pick you up if you arrive 6pm onwards. Dial 02 + the hotel's phone number. Do not include the country code. 2. Most restaurants around the area are only open during the Winter Season. The nearest 7-11 is a 20-minute walk away from the hotel. If you want to eat dinner, you must inform the owner one day in advance. Enjoy!!!

We travel a lot but usually never bother rating hotels as I am lazy. However, the staff at Mominoki was so helpful with my many silly requests that I feel they deserve that I let others know. Besides the great staff, we really liked the "comfort" type room. Room very big, bathroom very small, with a bathtub so small it is almost cute. Everything nice and clean. Best part was the way they had turned two beds into a giant double bed 2+ meters wide. During a 4 day stay, the only thing that annoyed me was that one night they let a large outside group tour reserve most of the restaurant, which left little space for hotel guests. All the other nights and mornings breakfast and dinner service went smooth, again not least thanks to the great staff. If we ever come back to Hakuba, we will stay at Mominoki.

My wife and I recently stayed at this hotel on a 4 day ski trip to Hakuba. It's well located near the major ski slopes and is only a short walk to various restaurants etc. It isn't brand new, but it's efficiently maintained and tidy and everything works fine. It caters well for westerners. The rooms are large and comfortable. The staff (Tak and the girls) are among the best we have met anywhere. They are very attentive and friendly. At the end of our stay, it was like saying goodbye to close friends. This is a great hotel and we will be back.

This is a very good place to stay in central Happo for skiing along the Hakuba Valley. Excellent facilities - ski storage, drying room, onsen etc). Wonderful staff who provided first class support, pick up from train station, wonderful breakfast, assistance with Taqbin etc. Very clean establishment as expected in Japan. Good heating. Ideal location close to shuttle bus stop, 5 mins from Happo bus terminal (for buses to the other Hakuba ski hills and Nagano), good bars and restaurants nearby. Will definitely stay there again.

This hotel is very worth the price we paid for. We did not expect the hotel to have Australian staff and management. So English speaking, recommend, information is completely make my trip wonderful. Room is very big, nice and cozy. Super clean. The room is big and the bed is very comfy and the comfort room is also very spacious. Shower and hot water is very flow, strong. it refresh me after a long tiring day roaming around Hakuba. The hotel is centrally located in the best area of Hakuba, very close to Ski place. a 3-5 minute shutter bus from hotel. Breakfast is quite good and quality. The area is nice like you see in photos and very quiet at night. The staff is also very cordial and attentive to our needs. Overall, I will definitely recommend this hotel to my friends when they go to Hakuba.

will definitely return. the hotel, rooms, toilets, onsen are spotless. simple place that you know the management and staff are committed to run with excellence. reservations was easy, communicating we needed kaiseki dinner , pickup was very easy. the staff was very welcoming.. they even drove us to Hakuba 47. thank you for making our vacation feel so comfortable and wonderful.

Pension Grace is great value for money if you book the dorm room. The place is clean, Wifi worked well and there's a cosy lounge area to hang out in. Kiyomi, Kone and Yumi are friendly and very willing to help with any request you have. There are two shuttle bus stops 2-3 minutes away, which was convenient, and Base Camp is a 7-minute walk away. Breakfast is basic (toast, coffee/tea, an egg, little bit of salad and fruit) but enough to fuel me up for the slopes. I liked this place a lot and recommend it to anyone who's looking for cheap and good accommodation.

Stop your searching, you’ve found your accomodation for your hakuba holiday! First of all, my partner and I have never been hosted as well as what we did by Takao and his wife. He helped us by booking the private onsen just after we arrived, helped book restaurants and even drove us to night skiing and dinner one night when it was pouring rain. Takao alone should make this establishment 5 stars! The location is fantastic for snow fans with Echoland base camp 2 mins away. There are plenty of public transport, food options, bars and convinence stores within walking distance. The rooms are HUGE for Japan. Plenty of room to store your gear in the room as well as the dry room downstairs. Booking the private onsen on the day was a massive perk in our eyes! Stop your thinking and just book! Donna

It's a Japanese version of B & B with/without breakfast by your choice. The owner couple used to travel to many countries. They are very nice, pleasant, and friendly. The facilities are aging but clean. They have community toilets and a shower room. My husband and I went to nearby Onsen after activities. Easy access to restaurants in the area. We have favorite restaurants and cafes in the area by walking. If you need a simple place and inexpensive place to stay, I recommend this place. I love the entrance area with wild flowers in summer!

There was no breakfast and the crew were always out snowboarding this is more like a airbnb than a hotel. Provided no toothbrush or toiletpaper. They even made me clean my own dishes when i borrowed there dish because they had no food. Worst this hotel was in the middle of nowhere so it took us 1 hour to get to the nearest convenience store. There was also bugs in the room. I would never book this hotel ever in my life.

We had a great time at Hakuba Cottage Gram. The owner of the cottage came to pick us up even though it was not part if the arrangement. She waited for us as our bus arrived late at Hakuba bus station. After checking into the cottage, she drove all of us to a little town for Ramen and Onsen, then picked us up at 5.3pm. Couldn't have asked for more. The owner's daughter, helped us booked taxi to the ski rental as well as ski resort. She boiled a nice restaurant for our Sukiyaki and shabu-shabu diner too. The cottage is beautiful, well equipped. First night we cooked soba for dinner. Only 2 things we do not enjoy is the unavailability of wifi and the one toilet that makes 7 persons under a roof a little challenging. But they were small issues.

We had an amazing time at Pension Airmail. The owners were lovely and incredibly helpful. Their English isn't great but they will make the effort to help. Our room was very spacious, warm and comfortable. Downstairs there was free tea, coffee & fruit. The location is great, the free shuttle buses for Goryu, Hakuba 47, Happo & Iwatake stop right outside. It only takes 10 minutes to get to Goryu / Hakuba 47. There is a 7-11 at the end of the road about 5 minutes walk away. There are plenty of dining options in the area. We especially recommend Garlic for excellent pizza & pasta. Opposite 7-11 there is a traditional Japanese Izakaya (pub / restaurant) which does great food and has a very friendly owner. The main Echoland strip with a bunch of other options is about 10 minutes walk. One small problem - there is no laundry at the hotel or in the immediate area. This probably isn't important for most people but I thought I would mention it.

My family of 5 had a wonderful stay at Allure during the last week of Dec 2015. The operator, Shane and his team - Glenn, James and Matt were all very warm and friendly, and always ready to help us on our transportation and restaurant reservation needs. The accommodation location is convenient as the Hakuba 47 shuttle bus stops right at the front, while the other shuttle buses to Happo One, Iwatake and Tsugaike stop at the Tokyu Hotel just a stone's throw away. The rooms are however spartan and the attached bathroom is typically small. Slightly inconvenient but not a big issue, we were at Hakuba to ski. Wifi was strongest at the dinning area but patchy at the common hall and room areas, which was another inconvenience. They served reasonable western breakfast but do not cater for other meals. Overall, I would rate Allure as 'good value for money'. For my family, the warm hospitality had more than made up for the little inconveniences - osewa ni nari mashita