Ceiba Ocean View Suite Kng - Guestroom, Conrad Tulum in Tulum
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Conrad Tulum

5 stars out of 5
Carretera Cancun Tulum 307, Tulkal Chemuyil, Xpu Ha, Tulum, Mexico, 77774 - See map

Conveniently situated in the Xpu Ha part of Tulum, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Felipe Carrillo Puerto Airport. This 5-star property features indoor pool to make your stay more indulgent and memorable.


Hygiene Plus

Sparkling clean

Excellent room comfort & quality

Air conditioning



Airport transfer

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center


Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Tulum every 33 minutes on Agoda.com

178 reviews

178 reviews

See map


Location rating score

Closest landmarks
Playa Chemuyil
270 m
Riviera Maya Golf Club
1.3 km
Aktun Chen
1.3 km
Dolphinaris Tulum
1.3 km
Punta Sur viewpoint
2.3 km
Value for money6.5
Location rating6.5

Rooms available at Conrad Tulum

1 Bedroom Presidential Suite
  • Room size: 186 m²/2002 ft²
  • Balcony/terrace
  • 1 king bed
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1 Bedroom Governors Suite
  • Room size: 145 m²/1561 ft²
  • Ocean view
  • 1 king bed
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Ceiba Tropical Vw Ste King
  • Room size: 99 m²/1066 ft²
  • Balcony/terrace
  • 1 king bed
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Ceiba Ocean View King Bed
  • Room size: 52 m²/560 ft²
  • Balcony/terrace
  • 1 king bed
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Partial Ocean View Guestroom with King Bed
  • Room size: 52 m²/560 ft²
  • Ocean view
  • 1 king bed
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Ceiba Partial Ocean Vw Qn
  • Room size: 52 m²/560 ft²
  • Balcony/terrace
  • 2 queen beds
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Ocean View Guestroom with 2 Queen Beds
  • Room size: 52 m²/560 ft²
  • Ocean view
  • 2 queen beds
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Ocean View Suite with King Bed
  • Ocean view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Tropical View Guestroom with King Bed
  • Room size: 52 m²/560 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Ceiba Ocean View Suite Kng
  • Room size: 99 m²/1066 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Top things to do in Tulum

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Conrad Tulum have a swimming pool?

While relaxing at Conrad Tulum, you can delight in the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.

What interesting attractions are in close proximty of Conrad Tulum that are in walking distance?

While staying at Conrad Tulum, jump start your trip by visiting the closest attraction in walking distance to the property such as Playa Chemuyil.

How long do visitors usually stay at Conrad Tulum?

Verified past guests that have stayed at Conrad Tulum had an average nightly stay of 2 nights at this property.

At what time of the year is Conrad Tulum most popular?

Conrad Tulum's most popular month where verified visitors have stayed the most is in April.

What was the average room rate for Conrad Tulum been in the past month?

The average room rate for Conrad Tulum in the past month is 583.79 USD, compared to city's average of 258.77 USD.

In which languages can Conrad Tulum's staff members communicate?

Conrad Tulum can speak in 2 languages and supports well-known languages such as English and Spanish for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What is the typical rating that past Business travelers' have given to Conrad Tulum?

Past business travelers that have stayed at this property have given Conrad Tulum an average rating of 9.6. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to Conrad Tulum?

Past couple travelers that have stayed at this property have given Conrad Tulum an average rating of 8.8. You can look up on more specific customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Families with young children have given to Conrad Tulum?

Verified families with young children that have stayed at this property have given Conrad Tulum an average rating of 8.9. You can look up more complete customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Conrad Tulum?

The closest train, metro, or bus station is Tulum Bus station, 21179.58 m away from Conrad Tulum.

What is the closest airport to Conrad Tulum?

The nearest airport to Conrad Tulum is Chichen Itza International Airport, 120.0 km away.

Is breakfast offered at Conrad Tulum?

Start your mornings right, with the buffet and continental breakfast options provided at Conrad Tulum.

More about Conrad Tulum

More about Conrad Tulum

Unleash Your Inner Athlete at Conrad Tulum's World-Class Sports Facilities

At Conrad Tulum, we understand the importance of staying active and maintaining a healthy lifestyle even while on vacation. That's why we offer an array of top-notch sports facilities that cater to all fitness enthusiasts. Dive into our indoor pool, where you can enjoy a refreshing swim no matter the weather. With its crystal-clear waters and sleek design, the indoor pool provides the perfect environment for a relaxing and invigorating workout. For those who prefer the sand and surf, our beachfront location offers a plethora of exciting water sports activities. Whether you're a seasoned pro or a beginner, you can try your hand at paddleboarding, kayaking, or even windsurfing. Feel the adrenaline rush as you conquer the waves and soak up the stunning views of the Caribbean Sea. Our dedicated staff is always on hand to provide guidance and ensure your safety throughout your water sports adventure. With Conrad Tulum's exceptional sports facilities, you can stay active, have fun, and make the most of your vacation. Whether you choose to swim laps in our indoor pool or ride the waves at our beach, we guarantee an unforgettable experience that will leave you feeling rejuvenated and energized.

Unwind by the Fireplace at Conrad Tulum

Nestled in the heart of Tulum, Mexico, Conrad Tulum offers a range of convenience facilities to ensure a comfortable and memorable stay. One of the standout features of this luxurious hotel is the cozy fireplace, perfect for those looking to unwind and relax after a day of exploring the stunning surroundings. The fireplace provides a warm and inviting ambiance, creating a cozy atmosphere where guests can gather with friends and loved ones. Whether you're sipping on a glass of wine or enjoying a good book, the fireplace at Conrad Tulum is the ideal spot to escape the chilly evenings and indulge in some quality downtime. In addition to the fireplace, Conrad Tulum also offers a variety of other convenience facilities to enhance your stay. The hotel boasts a state-of-the-art fitness center, equipped with modern exercise equipment, allowing guests to maintain their fitness routines while away from home. For those seeking ultimate relaxation, the hotel features a luxurious spa, where guests can indulge in a range of rejuvenating treatments and therapies. With its tranquil ambiance and skilled therapists, the spa at Conrad Tulum is the perfect place to unwind and rejuvenate the mind, body, and soul. Furthermore, the hotel offers a 24-hour concierge service, ensuring that all your needs and requests are taken care of promptly and efficiently. Whether you need assistance with arranging transportation, booking tours, or simply seeking recommendations, the dedicated concierge team is always available to provide personalized assistance and make your stay truly hassle-free.

Cozy Comfort and Warmth: Fireplace in Every Room at Conrad Tulum

Indulge in the ultimate luxury and relaxation at Conrad Tulum, where every room is equipped with a cozy fireplace. Nestled amidst the breathtaking natural beauty of Tulum, Mexico, this exquisite hotel offers a unique and inviting ambiance that will make your stay truly memorable. Imagine coming back to your room after a day of exploring ancient ruins or lounging on pristine white sandy beaches, and being greeted by the warm flickering flames of a fireplace. Whether you are traveling as a couple seeking a romantic getaway or as a family looking for a cozy retreat, the fireplace in each room provides a touch of comfort and charm. With its elegant and contemporary design, the fireplace becomes the centerpiece of the room, creating a cozy atmosphere that invites you to unwind and relax. Curl up with a good book, savor a glass of wine, or simply enjoy the soothing crackling sounds of the fire as you bask in its warmth. The fireplace at Conrad Tulum adds a touch of luxury and sophistication to your stay, ensuring that you feel pampered and rejuvenated throughout your time at this exceptional hotel.

Indulge in Exquisite Dining at Conrad Tulum

At Conrad Tulum, guests are treated to a culinary experience like no other. The hotel offers a range of dining facilities that cater to every palate and preference. Start your day with a sumptuous breakfast buffet, where you can indulge in a wide selection of freshly baked pastries, tropical fruits, and made-to-order omelets. The breakfast buffet at Conrad Tulum is a feast for the senses, with an array of international and local dishes that will satisfy even the most discerning taste buds. Whether you prefer a hearty American breakfast or a light continental breakfast, you'll find it all at this luxurious hotel.

Luxurious and Spacious Rooms at Conrad Tulum

Discover a world of luxury and comfort at Conrad Tulum, where each room is meticulously designed to provide an unforgettable stay. With a wide range of room types to choose from, you can find the perfect accommodation to suit your needs and preferences. Indulge in the ultimate relaxation in the 1 Bedroom Governors Suite or 1 Bedroom Presidential Suite, featuring a lavish king bed and exquisite furnishings. For those with mobility needs, the 1 King Mobility Accessible With Roll-In Shower offers both comfort and accessibility. Families or larger groups can enjoy the spaciousness of the 2 Bedroom Suite, providing ample space for everyone to unwind. Booking your stay at Conrad Tulum through Agoda ensures that you not only get the best prices but also a hassle-free experience. With a simple and user-friendly platform, you can easily browse through the various room options and make your reservation in just a few clicks. Take advantage of the exclusive deals and discounts available only on Agoda, ensuring that you get the most value out of your stay at Conrad Tulum.

Discover the Serene Paradise of Xpu Ha in Tulum

Nestled along the picturesque coastline of Tulum, Mexico, Xpu Ha is a serene paradise that offers a perfect blend of natural beauty and tranquility. This hidden gem is renowned for its pristine white sand beaches, crystal-clear turquoise waters, and lush tropical vegetation, making it an idyllic destination for those seeking a peaceful retreat. Xpu Ha is a haven for outdoor enthusiasts and nature lovers. The calm waters of the Caribbean Sea provide the ideal conditions for snorkeling, diving, and swimming, allowing visitors to explore the vibrant underwater world teeming with colorful coral reefs and exotic marine life. For those looking for a more adventurous experience, Xpu Ha is also home to various water sports activities such as kayaking, paddleboarding, and jet skiing. Beyond its stunning beaches, Xpu Ha offers a unique opportunity to immerse yourself in the rich Mayan culture. Explore the nearby ancient ruins of Tulum, where you can marvel at the well-preserved temples and learn about the fascinating history of this ancient civilization. Indulge in traditional Mexican cuisine at the local restaurants and sample the authentic flavors of the region. Whether you're looking to relax on the beach, embark on thrilling water adventures, or delve into the cultural heritage of Mexico, Xpu Ha in Tulum is the perfect destination to escape the hustle and bustle of everyday life and experience the true essence of paradise.

Getting to Conrad Tulum from the Nearest Airports

Conrad Tulum, located in the beautiful Xpu Ha area of Tulum, Mexico, offers a luxurious and unforgettable stay for travelers seeking a tropical paradise. To reach this stunning resort from the nearest airports, there are a few convenient transportation options available. If you are flying into Cancun International Airport, which is the closest major airport to Tulum, you can choose to take a private transfer, rent a car, or use public transportation. Private transfers are a popular choice as they provide a comfortable and hassle-free journey directly to Conrad Tulum. Renting a car gives you the freedom to explore the area at your own pace, while public transportation, such as buses or colectivos, offer a more budget-friendly option. Another nearby airport is Cozumel International Airport, which is located on the island of Cozumel. From here, you can take a ferry to Playa del Carmen and then continue your journey to Conrad Tulum by private transfer, car rental, or public transportation. No matter which airport you choose to fly into, the journey to Conrad Tulum promises to be a scenic and enjoyable experience, with breathtaking views of the Caribbean coastline and lush jungles along the way. Once you arrive at the resort, you will be welcomed by the warm hospitality and world-class amenities that Conrad Tulum is renowned for, ensuring a truly unforgettable stay.

Discover the Natural Wonders near Conrad Tulum

Nestled in the heart of Tulum, Conrad Tulum offers easy access to a plethora of breathtaking natural landmarks and attractions. Just a short distance away, you'll find Cenote Dos Palmas, a stunning underwater cavern that invites you to explore its crystal-clear waters and marvel at the mesmerizing stalactite formations. For a unique adventure, head to Aktun Chen, a natural park where you can walk through ancient caves, encounter exotic wildlife, and even swim in a cenote. If you're seeking a thrilling underwater experience, make sure to visit 2nd Eye and Cenote Dreamgate. These cenotes offer an unforgettable diving or snorkeling experience, allowing you to discover the vibrant marine life and intricate underwater caves. For those who prefer to stay above water, Akumal Beach is just a short drive away. Known for its crystal-clear turquoise waters and pristine white sand, this beach is a paradise for sunbathing, swimming, or snorkeling alongside sea turtles. To immerse yourself in the local culture, explore the nearby Super Mini, where you can find a variety of local products and souvenirs. For a more laid-back beach experience, Playa Chemuyil is a hidden gem that offers tranquility and natural beauty. Last but not least, don't miss the opportunity to visit Cenote Hilario's Well. This cenote, surrounded by lush vegetation, provides a serene and refreshing swimming experience. With its prime location near these remarkable landmarks and attractions, Conrad Tulum ensures an unforgettable stay filled with natural wonders and cultural experiences.

A Culinary Paradise: Indulge in Tulum's Finest Dining

Conrad Tulum is surrounded by a plethora of exquisite dining options that will tantalize your taste buds. Just a short stroll away is La Buena Vida Restaurant, where you can savor mouthwatering seafood dishes while enjoying stunning ocean views. For a unique fusion of Japanese and Peruvian flavors, head to Nikkei Mashua Restaurant, where each bite is a culinary masterpiece. If you're in the mood for a romantic dinner under the stars, La Lunita offers a charming beachfront setting and delectable Mediterranean cuisine. El Ultimo Maya is a must-visit for those seeking authentic Mexican flavors, while El Arbolito specializes in traditional Yucatecan dishes that will transport you to another era. Aroma y Gusto is a hidden gem known for its homemade Italian fare, while Chilitos grill will satisfy your cravings for mouthwatering Mexican street food. And for a truly unforgettable dining experience, don't miss out on La Playa Xpu Ha Restaurant & Beach Club, where you can savor fresh seafood while enjoying the breathtaking views of the Caribbean Sea. With such a diverse range of culinary delights right at your doorstep, Conrad Tulum ensures that your culinary journey will be nothing short of extraordinary.

Luxury meets affordability at Conrad Tulum

Indulge in the ultimate luxury experience at Conrad Tulum without breaking the bank. With an average price of $437 per room, Conrad Tulum offers an unparalleled level of elegance and sophistication that is worth every penny. Compared to the average price of a hotel room in Tulum, which stands at $309, Conrad Tulum provides exceptional value for money. At Conrad Tulum, you can expect nothing short of perfection. From the moment you step into the hotel, you will be greeted by a warm and inviting atmosphere that exudes tranquility and relaxation. The beautifully designed rooms are spacious and adorned with modern amenities, ensuring a comfortable stay. Immerse yourself in the breathtaking views of the Caribbean Sea or the lush tropical gardens from your private balcony. In addition to the luxurious accommodations, Conrad Tulum offers an array of world-class facilities and services. Take a dip in the infinity pool overlooking the ocean, pamper yourself with a rejuvenating spa treatment, or savor delectable cuisine at one of the on-site restaurants. Whether you are here for a romantic getaway or a family vacation, Conrad Tulum promises an unforgettable experience. While the average price of a hotel room in Tulum may seem enticing, Conrad Tulum goes above and beyond to provide an exceptional level of luxury and service that is worth the extra investment. Treat yourself to an extraordinary stay at Conrad Tulum and create memories that will last a lifetime.

Unforgettable Luxury and Impeccable Service at Conrad Tulum

Discover a world of unparalleled luxury and exceptional service at Conrad Tulum. With a stellar overall rating of 7.3, this exquisite hotel has garnered rave reviews from satisfied guests who have experienced the epitome of indulgence and relaxation. From the moment you step foot into the elegant lobby, you will be greeted by a warm and friendly staff, whose dedication to providing exceptional service has earned them an outstanding rating of 9.3 for staff performance. One of the standout features of Conrad Tulum is its impeccable cleanliness, which has earned a perfect 10.0 rating. Every corner of this stunning property is meticulously maintained, ensuring a pristine and hygienic environment for guests to enjoy. From the luxurious guest rooms to the sparkling swimming pool and immaculate dining areas, no detail is overlooked when it comes to cleanliness. In addition to its exceptional cleanliness, Conrad Tulum boasts a wide range of top-notch facilities that have garnered an impressive rating of 8.7. Whether you're looking to relax and rejuvenate at the world-class spa, take a refreshing dip in the infinity pool overlooking the azure Caribbean Sea, or indulge in delectable cuisine at the hotel's gourmet restaurants, you'll find everything you need for a truly memorable stay. With its prime location in Tulum, Conrad Tulum offers guests the perfect blend of tranquility and convenience. While the hotel is nestled in a serene and secluded area, it is still within easy reach of the vibrant town center and the breathtaking Tulum ruins. Guests have rated the location at 7.3, appreciating the peaceful ambiance while still being able to explore the wonders of Tulum. Experience the pinnacle of luxury and service at Conrad Tulum, where every aspect of your stay is carefully curated to exceed your expectations. With its exceptional cleanliness, world-class facilities, and dedicated staff, this hotel is a haven of indulgence and relaxation. Book your stay today and prepare to be pampered in paradise.

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Amenities and facilities



Languages spoken
  • English
  • Spanish
  • Bicycles
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body wrap
  • Diving
  • Fitness center
  • Game room
  • Golf course [on-site]
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Kids club
  • Kids meal
  • Playground
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Valet parking


Carretera Cancun Tulum 307, Tulkal Chemuyil, Xpu Ha, Tulum, Mexico, 77774


Reviews of Conrad Tulum from real guests

Value for money6.5
High score for Tulum
9+ Exceptional (1)
8-9 Excellent (0)
7-8 Very Good (0)
6-7 Good (1)
<6 Below Expectation (1)
Guest Type
Room Type
Showing 3 verified guest comments
Rael from South Africa
Tropical View Guestroom with 2 Queen Beds
Stayed 5 nights in May 2023

In the middle of nowhere ”

Good hotel. Staff can't talk much English and the beach is poor

Reviewed December 23, 2023
Arnaud from Switzerland
Family with young children
Tropical View Guestroom with 2 Queen Beds
Stayed 5 nights in July 2023



Reviewed July 27, 2023
Shon from Cyprus
Tropical View Guestroom with King Bed
Stayed 1 night in July 2023

Overall not impressed ”

Too pricy, horrible location, long and boring check in process, didn’t offer us even a welcome drink although we came all sweating and exhausted. The room wasn’t equipped with basic essentials as slippers, toothbrushes or a shaving kit. Overall just Nah.. will give it 5 out 10, not to special not to bad.

Reviewed July 25, 2023
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