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Crowne Plaza Manila Galleria
Crowne Plaza Manila Galleria
Crowne Plaza Manila Galleria
Crowne Plaza Manila Galleria
Crowne Plaza Manila Galleria
Crowne Plaza Manila Galleria
Crowne Plaza Manila Galleria

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8.3

Excellent

1,407 reviews

1,407 reviews

Housekeeping42
Breakfast31
Shops6
See map

8.7

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
Robinsons Galleria

140 m

Payless Nike Outlet

140 m

EDSA Shrine

340 m

St. Lorenzo Ruiz Tree

350 m

Asian Development Bank

350 m

Popular landmarks
Quiapo Church

8.4 km

Robinsons Place Manila

8.4 km

National Museum

8.6 km

Rizal Park

8.8 km

Fort Santiago

9.2 km

Closest landmarks
Aventus Medical Center, Inc.

150 m

Meralco Visitors Parking

190 m

Green Parking

210 m

Cotton Gold Parking

390 m

Strata 100 Bike Rack

420 m

Crowne Plaza Manila Galleria

Ortigas Avenue corner ADB Avenue, Pasig, Manila, Philippines, 1100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Pasig part of Manila, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Intramuros. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

540 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Currency exchange

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money7.9
Distance to city center3.2 km
Location rating8.7
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport9.9 km

Rooms available at Crowne Plaza Manila Galleria

Excellent
Room comfort & quality

8.4

1 King Bed Standard
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1 King Bed Standard Lounge Accessible
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Room
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 2 single beds or 1 double b...
Enter dates to see prices
2 Double Beds Standard with City View
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
2 Double Beds Standard Lounge Accessible
...
  • Room size: 41 m²/441 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
1 King Junior Suite Additional Lvng Area
...
  • Room size: 58 m²/624 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
2 Double Beds Standard with Pool View
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
1 King Bed Junior Suite
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
1 King Bed 1 Bedroom Suite
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
SUITE 1 King Bed Grand Club Suite Nonsmoking
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Crowne Plaza Manila Galleria?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Crowne Plaza Manila Galleria?

    Crowne Plaza Manila Galleria is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1550 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Crowne Plaza Manila Galleria has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Crowne Plaza Manila Galleria?

    Start your mornings right, with the continental and buffet breakfast options offered at Crowne Plaza Manila Galleria. Adults can enjoy breakfast offered with an additional charge of 1500 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Crowne Plaza Manila Galleria?

    Crowne Plaza Manila Galleria features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

    Can special events be hosted at Crowne Plaza Manila Galleria?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Crowne Plaza Manila Galleria. Small or intimate events like birthday parties, entertainment events and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

    Can business events be hosted at Crowne Plaza Manila Galleria?

    On-site venues and convenient event services make Crowne Plaza Manila Galleria an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 300 people. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Crowne Plaza Manila Galleria?

    Crowne Plaza Manila Galleria does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby Crowne Plaza Manila Galleria?

    Crowne Plaza Manila Galleria is located in Pasig, famous for good restaurants such as Burough, Restauant 5 and New Bombay.

    What popular shopping places are close to Crowne Plaza Manila Galleria?

    Crowne Plaza Manila Galleria is located in Pasig area which features shopping places such as Robinsons Galleria, SM Supercenter Pasig and Tiendesitas.

    What are popular attractions near Crowne Plaza Manila Galleria?

    Crowne Plaza Manila Galleria is located in Pasig area, which is famous for attractions such as Ortigas Park, Technical Services Building (TSB) and Tennis Courts.

    What popular natural sightseeing spots are close to Crowne Plaza Manila Galleria?

    Crowne Plaza Manila Galleria is located in the Pasig area, which is famous for natural sightseeing destinations such as St. Lorenzo Ruiz Tree.

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    Explore the neighborhood

    What people love about Crowne Plaza Manila Galleria

    • 9.6

      Exceptional
      Location

      "Pros: Good location, connected to a mall."

      Leslie

      |

      July 26, 2022

    • 10

      Exceptional
      Staff 

      "Staff were very friendly."

      Kenneth

      |

      June 19, 2022

    • 10

      Exceptional
      Location

      "Room size is nice and the location is excellent - super convenient for business meetings with a lot of restaurants and meetings places available!"

      Parry

      |

      June 10, 2022

    Overall rating:

    8.3

    Excellent
    1,230 reviews
    Cleanliness
    8.4
    Facilities
    7.9
    Location
    8.7
    Read all reviews >
    What travelers say they love:
    Beds are comfortable, basic amenities provided.
    Pamela from Philippines
    Family with young children
    More about Crowne Plaza Manila Galleria

    More about Crowne Plaza Manila Galleria

    Crowne Plaza Manila Galleria

    Enjoy all that Manila has to offer with a stay at Crowne Plaza Manila Galleria. With its convenient location, the hotel offers easy access to the city's must-see destinations.
    Crowne Plaza Manila Galleria provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Manila.
    If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
    For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Each guestroom at Crowne Plaza Manila Galleria is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
    It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


    Dining and things to do

    Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Crowne Plaza Manila Galleria. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions. Guest can choose to have groceries delivered to their room at Crowne Plaza Manila Galleria, for exceptional convenience and ease of dining.
    Enjoy the countless activities offered at Crowne Plaza Manila Galleria. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing yoga room at Crowne Plaza Manila Galleria.
    Pick up something memorable for yourself or those waiting for you back at home, at the shops.

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    Amenities and facilities
    Very good
    Facilities

    7.9

    Most talked about facilities

    Housekeeping

    72 mentions

    Breakfast

    70 mentions

    Internet

    37 mentions

    Food & Dining

    29 mentions

    Languages spoken

    • English
    • Filipino

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet [LAN]
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Bowling alley
    • Fitness center
    • Nightclub
    • On-site entertainment
    • Pool with view
    • Swimming pool [outdoor]
    • Ticket services
    • Tours
    • Yoga room

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • Bar
    • Coffee shop
    • Grocery delivery
    • Poolside bar
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Grooming service
    • Infirmary
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shops
    • Smoke-free property
    • Smoking area

    For the kids

    • Babysitting service
    • Family room
    • Kids meal
    • Swimming pool [kids]

    Land sports

    • Golf course (within 3 km)

    Access

    • Buzzer/wireless intercom
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Couples only
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Airport transfer
    • Car park [charges apply]
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Taxi service
    • Valet parking

    Available in all rooms

    • Air conditioning
    • Bathrobes
    • Bathtub
    • Closet
    • Coffee/tea maker
    • Desk
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Ironing facilities
    • Mini bar
    • Private bathroom
    • Radio
    • Safety/security feature
    • Satellite/cable channels
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Sofa
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    Food and dining
    Breakfast options
    • American
    • Asian
    • Continental
    • Halal
    • Italian
    • Vegetarian
    • Vegan
    • Full English/Irish
    • Gluten-free
    • Kosher
    • Buffet
    Restaurants on site

    Xin Tian Di Restaurant

    • Cuisine: Asian
    • Menu: Buffet, A-la-carte

    Seven Corners Restaurant

    • Cuisine: American, Asian, Chinese
    • Menu: Buffet, A-la-carte
    Location
    Ortigas Avenue corner ADB Avenue, Pasig, Manila, Philippines, 1100
    Excellent
    Location

    8.7

    Airports

    • Ninoy Aquino International Airport (MNL)
      9.9 km 29 min drive
    • Clark International Airport (CRK)
      85.5 km 1.6 hour drive

    Public transportation

    • Ortigas MRT Station
      540 m 8 min walk
    • Shaw Boulevard MRT Station
      1.3 km 15 min drive

    Hospital or clinic

    • Aventus Medical Center, Inc.
      150 m

    Shopping

    • Robinsons Place Manila
      8.4 km

    Convenience store

    • On-site

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Quiapo Church
      8.4 km
    • Robinsons Place Manila
      8.4 km
    • National Museum
      8.6 km
    • Rizal Park
      8.8 km
    • Fort Santiago
      9.2 km
    • San Agustin Church
      9.2 km
    • Casa Manila
      9.2 km
    • Manila Cathedral
      9.4 km
    • Manila Ocean Park
      9.6 km
    • Intramuros
      9.7 km

    Nearby landmarks

    • Robinsons Galleria
      140 m
    • Payless Nike Outlet
      140 m
    • Aventus Medical Center, Inc.
      150 m
    • Meralco Visitors Parking
      190 m
    • Green Parking
      210 m
    • EDSA Shrine
      340 m
    • St. Lorenzo Ruiz Tree
      350 m
    • Asian Development Bank
      350 m
    • Cotton Gold Parking
      390 m
    • Ortigas Park
      400 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-17 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 18 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee1550 PHP
    • Distance from city center3.2 km
    • Travel time to airport (minutes)30

    Extras

    • Breakfast charge (unless included in room price)1500 PHP

    The property

    • Non-smoking rooms/floorsNo
    • Number of floors13
    • Number of restaurants2
    • Number of rooms 263
    • Room voltage220
    • Year property opened2005
    Property announcements

    Please note that the property’s façade is undergoing renovation until further notice. There will be some areas affected by noise from 9:00 AM to 5:00 PM. For further queries, please contact the property directly.

    Please note that there is an ongoing facade improvement daily from 09:00 to 17:00 outside the lobby and 5th floor of the hotel until further notice.

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

    Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

    Due to COVID-19 circumstances, we request that you check travel restrictions and relevant travel advisories before booking and travelling.

    As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information.

    This property currently only accepts quarantine stays booked under government regulations.

    Reviews of Crowne Plaza Manila Galleria from real guests

    Provided by verified guests of Agoda
    8.3
    /
    10
    Cleanliness8.4
    Facilities7.9
    Location8.7
    Room comfort and quality8.4
    Service8.5
    Value for money7.9
    High score for Manila
    Rating
    9+ Exceptional (219)
    8-9 Excellent (181)
    7-8 Very Good (218)
    6-7 Good (63)
    <6 Below Expectation (56)
    Time of the year
    Mar - May (174)
    Jun - Aug (180)
    Sep - Nov (169)
    Dec - Feb (214)
    All guests (1,230)
    All room types
    All languages

    Show reviews that mention 

    Showing 737 verified guest comments
    12345
    10.0
    Exceptional
    Jeane from Philippines
    Family with young children
    Standard Room
    Stayed 1 night in September 2016

    A Birthday well spent”

    It was a really good decision to choose Crowne Plaza Manila Galleria to celebrate my birthday with my family. We were able to do an early check in and am very thankful for the staff who assist us. She offered us a room upgrade where in we were able to experience a unique stay for our access at the Club Lounge; they even had a surprise cake for me to close the special night. Furthermore, not only that I was able to have a smooth check out, I was able to receive a surprise gift from them too. What a lovely stay. Will definitely recommend!

    Reviewed October 14, 2016

    See room deals

    10.0
    Exceptional
    Derek from Australia
    Couple
    Stayed 5 nights in March 2010

    crowne galleria”

    location
    none.. everything was good

    my first time in manila and i needed a centrally located hotel to the city centre . The crowne galleria plaza was the obvious and best choice. reception was smooth and efficiant ,the staff where all to be comended on the courtesy and friendlines. to be able to go to the mall from the buulding was a great feature of the crowne galleria plaza. the swimming pool was a nice area and the water clean and enjoyable to swim in.

    Reviewed March 18, 2010

    See room deals

    10.0
    Exceptional
    Julie from Philippines
    Family with teens
    Standard Room
    Stayed 1 night in March 2018

    Spacious Rooms and Accessible Location”

    The room is spacious and clean, although it might need some updating if the hotel would like to be at par with the numerous hotels around. The Crowne Plaza has a walkway that connects it to the Holiday Inn and Robinsons Galleria. On one hand, it could be a security concern for some, however that also makes the hotel accessible to the mall, supermarket and public transportation. Overall, I liked Crowne Plaza especially since I got the room at a discounted price.

    Reviewed March 23, 2018

    See room deals

    8.7
    Excellent
    Kok
    Business traveler
    Stayed 5 nights in January 2012

    Crowne Plaza Manila”

    Hotel condition, staff service, rooms

    Crowne Plaza Manila is an excellent hotel. Rooms are spacious, beds are comfortable. Room service is good. Morning buffet and the Chinese restaurant are excellent. Staff performance was very good, all were polite, helpful and friendly. Hotel security is very tight. Location a bit far from Makati shopping areas, but Robinsons Galleria next door will provide all your shopping needs.

    Reviewed February 02, 2012

    See room deals

    8.7
    Excellent
    Apiradee from Thailand
    Business traveler
    Stayed 2 nights in November 2011

    Next door to Shopping Center”

    Cozy Room, Good Food

    crown plaza manila galleria hotel does not disappoint me to choose for stay with my first business trip to philippine. room on 12th floor is so nice,clean and cozy.i'm impress with their restaurant which have several choices of food with good taste. shopping center next to crown is another reason that make this hotel so convenience.

    Reviewed November 28, 2011

    See room deals

    10.0
    Exceptional
    Kat from Philippines
    Couple
    1 King Bed Standard
    Stayed 2 nights in October 2017

    Honeymoon”

    There's a reason why Crowne Galleria has been around for so many years now. They have a way of making people feel special. They show that they care and they take care of you. It's like coming home to your parent's house for Christmas. The hotel is warm, inviting and luxurious. Me and my husband had great memories there, for sure. I'd like to commend Ms. Rowena Quibuyen, the manager, for taking care of everything for us. She's truly an asset. Also, Dom, the staff at the reception, she was very polite and friendly. And the Club Lounge staff for their sweet surprise. We were upgraded to an Executive Room and it was very classy and spacious. It just felt like home; how I wish we could've stayed longer. The pool was quite cold but we enjoyed our short swim since there were only about 4-5 other people. The massage we had at the Neo Spa was heavenly. We even got to use their private jacuzzi for free. The Seven Corners Restaurant served plenty of options for the breakfast buffet. I believe the hotel also has other in-house restaurants, however, we were not able to try them. Would I ever stay here again? Hell yes! Thank you Crowne Galleria for making our honeymoon worth remembering <3

    Reviewed November 09, 2017

    See room deals

    10.0
    Exceptional
    MICHAEL from United Kingdom
    Couple
    1 King Bed Standard
    Stayed 1 night in May 2016

    a gem in the Crowne”

    from arrival to departure this hotel is a dream, the staff are amazingly kind and helpful as well as very friendly, the facilities are second to none and the rooms can leave you speachless not to forget the amazing views of Manila. slighlty downside, the mini-bar is well stocked but grossly over-priced and the buffet breakfast a delight but once again grossly over-priced..... in my humble opinion in this instance its better to lower the price bracket to a more "affordable" level in which I am sure more dinners will avail of these services, food for thought Crowne Plaza, will I stay there again...Y E S

    Reviewed May 23, 2016

    See room deals

    8.4
    Excellent
    Tiffany
    Couple
    1 King Bed Standard
    Stayed 1 night in April 2019

    Our Honeymoon Hotel”

    This was our honeymoon hotel. We went here right after our wedding at Blue Gardens, Quezon City. This hotel is very accessible to malls and restaurants. We had a great time during our 2-night stay here. Room is spacious. We love the pillows. I wish we can find those kind of pillows for our new home! They are so comfortable! We had the best night at Crowne Plaza Manila Galleria. The breakfast buffet is great! We totally love it. Hope we can check-in again next time. :)

    Reviewed April 16, 2019

    See room deals

    10.0
    Exceptional
    Beth from United States
    Solo traveler
    Standard Room
    Stayed 2 nights in November 2016

    Excellent ”

    I had a excellent experience staying at the Crown Plaza Manila Galleria. The access to the mall was a great plus. The Staff was very friendly and welcoming. The Facilities was very clean and comfortable. Definitely a 5 star hotel.

    Reviewed December 19, 2016

    See room deals

    9.0
    Exceptional
    Teodor from Sweden
    Business traveler
    Stayed 3 nights in May 2009

    Will return to this hotel”

    The hotel was conveniently located by the mall and also with easy access to the main road.
    It was a little bit troublesome reaching the hotel depending in what direction you came from due to the one-way streets.

    The past couple of times I had been to Manila I've stayed at the Pan Pacific. However, since I don't think Pan Pacific is worth the money they're charging I decided to go for another hotel that was recommended to me. I found that the hotel could definitely compete with Pan Pacific and held the same class if not even better in some aspects. The breakfast buffet was fantastic and the staff was also very friendly and attentive. The fact that the mall was just next door was another big plus. There was no need to go outside to get harassed by street merchants, etc - everything was within the hotel area. I will definitely stay at the Crowne Plaza for my next visit to Manila.

    Reviewed June 01, 2009

    See room deals

    9.7
    Exceptional
    Ida from Philippines
    Couple
    Stayed 1 night in June 2012

    Great location and spacious comfortable rooms!”

    Spacious Rooms, Connected to a Mall

    our stay in crowne plaza was very comfortable and hassle-free. check-in and check-out was quick and staff were very friendly and accommodating. while it was a bit expensive, the experience was worth it. what we liked about the room was that it was spacious and clean. the king-size bed was comfortable and large enough for 2. the air conditioner worked well and the bathroom was superb. really enjoyed the bath tub! the only "bad" thing about the room was the small television. on the location, it was so convenient since it was connected the robinson's galleria. never a dull moment since we could shop and eat anytime we want.

    Reviewed June 07, 2012

    See room deals

    8.4
    Excellent
    Regenald from Philippines
    Family with teens
    1 King Junior Suite Additional Lvng Area
    Stayed 2 nights in December 2018

    A Luxury Hotel That Needs A Makeover”

    Crowne Plaza is located to a bustling central business district in Metro Manila. The hotel is connected to Robinson's Galleria mall so buying anything is really a breeze considering the time we were there, the weather condition is really kindda wet. The hotel staff upgraded our accommodation to the executive suite which is really sweet! However, their facilities really needs a makeover. I find it to be a bit dark and turning it to a bit modern style would be a welcome thing. The food is great, very tasty and lots of selection. Overall, the hotel staff are friendly and hospitable. I hope once we check in back for another staycation, the rooms are already renovated.

    Reviewed June 12, 2019

    See room deals

    9.3
    Exceptional
    JO from Philippines
    Family with teens
    Stayed 1 night in January 2013

    Great location and friendly hotel personnel”

    The hotel is adjacent to the Robinson's Galleria Mall with a variety of restaurants and shops.

    We stayed at the Crowne Plaza for my daughter's Prom night. The room was big enough to accommodate my daughter's friends who stayed with us for awhile to dress up for their Prom. The restaurants are located in the adjacent Robinson's Galleria Mall so it was easy to bring in food in the hotel room. There are a lot of choices of restaurants at a very affordable price.

    Reviewed January 30, 2013

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    8.3
    Excellent
    Benedict from Philippines
    Couple
    Standard Room
    Stayed 1 night in May 2013

    Superb hotel”

    Location, service, cleanliness

    Crown Plaza Galleria Hotel Manila is situated in the heart of Ortigas Business District. It is directly linked to the adjacent shopping mall, Robinson's Galleria. The rooms are big and clean, and the elevator service is fast. The only downside of this hotel is that it shares common swimming pool and gym and sauna facilities with the nearby Gold's Gym and Holiday Inn Galleria Hotel. Other than that, the hotel is perfectly fine.

    Reviewed May 16, 2013

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    10.0
    Exceptional
    Lei from Philippines
    Family with teens
    2 Double Beds Standard with City View
    Stayed 1 night in March 2019

    Great stay at Crowne Plaza”

    We celebrated my daughter's 12th birthday. She loved the place and the food. The room is spacious and clean. Cool bathroom with a hot tub. Beautiful view at the pool area. Breakfast buffet is delicious. My daughter and I enjoyed it. Great location. We're able to get everything we needed at Robinson's Galleria. Everyone is nice and very accommodating. We're planning to visit Crowne Plaza again in the near future.

    Reviewed March 08, 2019

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    9.0
    Exceptional
    Maria from Philippines
    Couple
    Stayed 1 night in December 2013

    Great location within the mall”

    Efficient staff, good food, location is best in the Ortigas area

    It was a good decision to stay at Crowne Plaza Manila Galleria to celebrate New Year's Eve there. All staff were friendly and treated us like VIP guests during our short stay.

    Reviewed March 05, 2014

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    9.0
    Exceptional
    trevor from United Kingdom
    Family with young children
    Stayed 8 nights in July 2008

    Deserves a 5 star status”

    Location, modern, clean, well-run hotel. Large rooms with good views. Outstanding service especially from the club floor.
    Nothing really. Aircon on 19th floor wasn't very efficient.

    This is our second visit to the Crowne Plaza. Previously we paid a small supplement for a larger room. This time we upgraded to the club floor which was excellent. P1700 per night (about $40). There is free use of the club restaurant which had drinks/food with cocktails being served in the evening as well as breakfast & afternoon tea. Free internet access etc. The best point being the level of service. The receptionists there went the extra mile to ensure my family & me were made to feel as comfortable as possible. The entertained my children & helped us celebrate my daughter's birthday. Little things like this are not forgotten. This has the same service levels of hotel several times in price in HK or Singapore.

    Reviewed August 13, 2008

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    7.3
    Very good
    Teodor from Sweden
    Business traveler
    Stayed 3 nights in July 2010

    Crowne Plaza Galleria”

    Good location, nice rooms.
    Poor access to gym, a/c not functioning properly

    The Crowne Plaza was a great choice for my latest visit to Manila since it has easy access to the Galleria Mall with a lot of alternative choices for food. I stayed in a Deluxe Room and had requested a king size bed so was of course disappointed to get a room with 2 queen beds... Furthermore, there was something wrong with the a/c controller, even if I set it at 35 degrees it was blowing cold air only making it freezing in the room. I hadn't chosen to include breakfast for my booking (thinking that I'd pay seperately for it), but man was I surprised at the price - the breakfast buffet was 930 pesos! What a ripoff. You can get a dinner buffet for that price. Not impressed at all by that. I was also intending to use the gym but was disappointed that Crowne Plaza doesn't have their own gym, it is shared with nearby Holiday Inn and its quite a trek to get there. Go down to 5th floor, walk through a long corridor, then out (on a rainy outdoor area) and finally reaching Holiday Inn. This is really low standard of a high-standard hotel. Shouldn't it be the opposite that Holiday Inn guests should have to walk to Crowne Plaza?? In general the hotel is good and I will stay here again.

    Reviewed July 26, 2010

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    9.7
    Exceptional
    Glenn from Australia
    Business traveler
    Stayed 7 nights in June 2010

    Crowne Plaza Galleria Manila Hotel”

    Location and inside connection to the mall
    Acsess buy car or taxi

    I have stayed at the crowne plaza for years now because of the relaxed feeling and everybody thats works there from the maids,doorman,reception,security everyone are always happy and friendly to deal with nothing is to much trouble. Being able to walk strait into the mall from inside the hotel is fantastic no heat or taxi ride just a short walk thats great. I call the Crowne Plaza my second home.

    Reviewed July 12, 2010

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    9.0
    Exceptional
    Monica from Australia
    Couple
    Stayed 2 nights in December 2011

    Modern, clean, excellent food and service”

    Very clean room; friendly and efficient service; excellent food

    The location was good - not too far from makati or airport and near major shopping malls I.e. SM Megamall, Shangri La Plaza and the (somewhat dated) Robinsons Galleria. I was particularly impressed with the room service and quality of food. I tried a variety of ethnic cuisines, namely Indian, European and Filipino and all dishes were of good quality and tasted great. The rooms were fairly modern and quite spacious. What I did not like was the fact I had to walk through to another building (the adjoining Holiday Inn) in order to access the pool, gym and spa. For the price of the room I expected all that within the hotel. That being said, all those facilities were good.

    Reviewed January 12, 2012

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