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Swimming pool, Frangipani Royal Palace Hotel in Phnom Penh
Superior Double Room - Bed, Frangipani Royal Palace Hotel in Phnom Penh
a large pool of water surrounded by trees, Frangipani Royal Palace Hotel in Phnom Penh
Lobby, Frangipani Royal Palace Hotel in Phnom Penh
Lobby, Frangipani Royal Palace Hotel in Phnom Penh
Interior view, Frangipani Royal Palace Hotel in Phnom Penh
Swimming pool [outdoor], Frangipani Royal Palace Hotel in Phnom Penh

Removed from saved list

8.0

Excellent

1,528 reviews

1,528 reviews

Housekeeping43
Breakfast41
View41
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Rising Sun Pub

60 m

Bodia Nature

130 m

Friends 'n' Stuff

150 m

Trunkh

160 m

Wat Ounalom

170 m

Popular landmarks
Royal Palace

330 m

Sisowath Quay

440 m

Silver Pagoda

480 m

Independence Monument

1.2 km

Wat Phnom

1.3 km

Closest landmarks
Daughters of Cambodia Visitor Centre

150 m

Kandal Market

300 m

Public Excercise Park

310 m

Preah Sisovath Street

320 m

Royal University of Fine Arts

320 m

Newly renovated

Frangipani Royal Palace Hotel

#27, Street 178, Sangkat Cheychumneas, Khan Daun Penh, Phnom Penh, Cambodia, Doun Penh, Phnom Penh, Cambodia, 12300 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Doun Penh, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Tuol Sleng Genocide Museum. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Located in heart of Phnom Penh

Check-in [24-hour]

Airport transfer

Excellent breakfast

Newly renovated

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Phnom Penh every 2 minutes on Agoda.com
Value for money7.6
Distance to city center0.5 Km
Location rating9.0
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport9.5 km

Rooms available at Frangipani Royal Palace Hotel

Very good
Room comfort & quality

7.6

Superior Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed & 1 king bed
Enter dates to see prices
Deluxe Double View
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Royal Palace View
...
  • Room size: 55 m²/592 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
Standard Single Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
Royal Palace View Balcony king Suite
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 2 single beds or 1 king bed
Enter dates to see prices
Garden Suite
...
  • Room size: 55 m²/592 ft²
  • Balcony/terrace
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Deluxe
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Royal Palace View Balcony Twin Suite
...
  • Room size: 38 m²/409 ft²
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Frangipani Royal Palace Hotel?

Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Frangipani Royal Palace Hotel?

Frangipani Royal Palace Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 12 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Frangipani Royal Palace Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Frangipani Royal Palace Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phnom Penh with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Frangipani Royal Palace Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Frangipani Royal Palace Hotel. Adults can enjoy breakfast offered with an additional charge of 15 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Frangipani Royal Palace Hotel?

Frangipani Royal Palace Hotel features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte during opening hours.

Can special events be hosted at Frangipani Royal Palace Hotel?

Small or intimate events like birthday parties can also be accomodated.

Can business events be hosted at Frangipani Royal Palace Hotel?

On-site venues and convenient event services make Frangipani Royal Palace Hotel an ideal choice for hosting meetings.

What is the smoking policy at Frangipani Royal Palace Hotel?

Frangipani Royal Palace Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Frangipani Royal Palace Hotel?

The closest train, metro, or bus station is GST Bus Station, 1.1 km away from Frangipani Royal Palace Hotel.

What restaurants are nearby Frangipani Royal Palace Hotel?

Frangipani Royal Palace Hotel’s neighborhood is Doun Penh which includes popular restaurants such as Eclipse Sky Bar, Magnolia Vietnamese Restaurant and Hummus House.

What popular shopping places are close to Frangipani Royal Palace Hotel?

Located in the Doun Penh area, Frangipani Royal Palace Hotel is close to great shopping choices like Phnom Penh's Night Market, Sorya Center Point and Golden Sorya Mall.

What are popular attractions near Frangipani Royal Palace Hotel?

Frangipani Royal Palace Hotel’s location in the Doun Penh neighborhood makes it close to famous attractions including Royal Palace, National Museum and Wat Phnom.

See map

Explore the neighborhood

What people love about Frangipani Royal Palace Hotel

  • 8

    Very good
    Cleanliness

    "Clean room, good location."

    Koh

    |

    December 10, 2022

  • 9.2

    Exceptional
    Cleanliness

    "The room with a balcony is clean."

    Jarunee

    |

    June 20, 2022

  • 9.2

    Exceptional
    Staff 

    "Location and kindness of staff makes this hotel an ideal choice when going to Phnom Penh."

    Bruno

    |

    September 20, 2022

Property ranking|Compared to 708 Phnom Penh properties
See all rankings
Location score
9/10
Room comfort score
7.6/10
Cheapest price score
Service score
8.3/10
Better than
95
%
of Phnom Penh properties
Better than
84
%
of Phnom Penh properties
Better than
83
%
of Phnom Penh properties
Better than
77
%
of Phnom Penh properties
Overall rating:

8

Excellent
1,528 reviews
Cleanliness
8.0
Facilities
7.6
Location
9.0
Read all reviews >
What travelers say they love:
Good location, clean and helpful info from staff.
Theerayut from Thailand
Business traveler
More about Frangipani Royal Palace Hotel

More about Frangipani Royal Palace Hotel

Frangipani Royal Palace Hotel

You'll love the exceptional convenience during your stay at Frangipani Royal Palace Hotel, located right in the heart of the city center, with an easy access to everything in Phnom Penh. The true local flavors and culture of Phnom Penh are yours with a stay at Frangipani Royal Palace Hotel, located just 2.3 km from the famous Tuol Sleng Genocide Museum.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Frangipani Royal Palace Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Phnom Penh can be assisted with taxi, car hire and shuttle services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Frangipani Royal Palace Hotel.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Frangipani Royal Palace Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Frangipani Royal Palace Hotel offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Frangipani Royal Palace Hotel, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Frangipani Royal Palace Hotel has a range of activities that will meet your needs. The poolside bar at Frangipani Royal Palace Hotel gives you a great reason to spend more time in your swimsuit.


Around the property

While in Phnom Penh, take some time to venture outside of Frangipani Royal Palace Hotel. You're sure to want to visit Royal Palace located 320 m away, among the most sought-after photographs for anyone visiting Phnom Penh. Your journey through Phnom Penh can be completed with a short shopping stop at Central Market located 2.9 km away.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 88% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 95% of the city's other options.
This accommodation beats more than 83% of competition in the city on room comfort.

Show less

Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Breakfast

114 mentions

Swimming Pool

104 mentions

Housekeeping

42 mentions

View

25 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Khmer
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Pool with view
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Buffet
Restaurants on site
Royal Caffee
  • Cuisine: Asian, European
  • Menu: Buffet, A-la-carte

Location

#27, Street 178, Sangkat Cheychumneas, Khan Daun Penh, Phnom Penh, Cambodia, Doun Penh, Phnom Penh, Cambodia, 12300
Excellent
Location

9

Airports
  • Phnom Penh International Airport (PNH) - Cambodia
    9.5 km 57 min drive
  • Rach Gia Airport (VKG) - Vietnam
    180.1 km
Public transportation
  • GST Bus Station
    1.2 km
  • Capitol Bus Station
    1.4 km
Hospital or clinic
  • Smile dental clinic
    420 m
Shopping
  • Central Market
    2.9 km
Convenience store
  • Panda Mart
    70 m
Cash withdrawal
  • ATM
    100 m

What's nearby

Popular landmarks
  • National Museum
    200 m
  • Royal Palace
    330 m
  • Sisowath Quay
    440 m
  • Silver Pagoda
    480 m
  • Independence Monument
    1.2 km
  • Wat Phnom
    1.3 km
  • Tuol Sleng Genocide Museum
    2.4 km
  • Central Market
    2.9 km
  • Russian Market
    3.4 km
  • Choeung Ek Genocidal Center
    9.7 km
Nearby landmarks
  • Rising Sun Pub
    60 m
  • Bodia Nature
    130 m
  • Friends 'n' Stuff
    150 m
  • Daughters of Cambodia Visitor Centre
    150 m
  • Trunkh
    160 m
  • Wat Ounalom
    170 m
  • Happy Painting Gallery
    170 m
  • Confirel
    180 m
  • Experience Cambodian Living Arts
    200 m
  • National Museum
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Joiners or visitors are not allowed in the residential area except for the lobby. Otherwise, charges will be applied. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee12 USD
  • Distance from city center0.5 Km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)15 USD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants2
  • Number of rooms 72
  • Room voltage220
  • Year property opened2012
  • Most recent renovation2022

Reviews of Frangipani Royal Palace Hotel from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.0
Facilities7.6
Location9.0
Room comfort and quality7.6
Service8.3
Value for money7.6
High score for Phnom Penh
Rating
9+ Exceptional (252)
8-9 Excellent (281)
7-8 Very Good (278)
6-7 Good (130)
<6 Below Expectation (132)
Time of the year
Mar - May (240)
Jun - Aug (254)
Sep - Nov (215)
Dec - Feb (364)

Show reviews that mention 

Showing 1,073 verified guest comments
12345
10.0
Exceptional
Mohamed from Morocco
Couple
Superior Double Room
Stayed 3 nights in March 2019

Very good stay at Frangipani! We were there for 3 nights as a couple and enjoyed it. ”

Staff is very professional, friendly, attentioned and helpful. All the staff members were really great. Hotel location is very convenient, next door to the Royal palace, national museum and Wat Olanum. Few minutes away from night market and Wat Phnom. Really central location, very safe neighborhood and several shops and restaurants next to it. Breakfast was good and varied. Pool and rooftop are good as well with a beautiful view on the royal palace and the city especially at night. I definitely recommend it! And thank you to all the staff for your warm welcome and making our stay as a very good one.

Reviewed March 18, 2019

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9.6
Exceptional
Johanna from United States
Family with teens
Superior Twin Room
Stayed 2 nights in December 2018

A good hotel that is centrally located.”

We stayed in Frangipani Royal for two nights. This hotel is in a central location just across the street from The Royal Palace and Silver Palace. Also, it is up the block from the Sisowath Riverside and about 10 minutes walk to the night market. The staffs at Frangipani Royal were friendly and helpful. Upon arrival, we were given a welcome fruit drink and a damp towel to freshen up. The large comfortable room has up dated décor. The nice size bathroom was well lite. The beds and sheets were clean. We were on the third floor and it was quiet. The outdoor pool is on the top floor with a beautiful view of the Palaces and riverside. There is a 24-hour grocery store a few stores down from the hotel. There are many restaurants right outside of the hotel. I would have given this hotel 5 stars, but the air conditioner in the room did not work resulting discomfort during humid days/evenings. Definitely, I will return to this hotel if I am in Phnom Penh again.

Reviewed January 06, 2019

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10.0
Exceptional
Kalpana from Malaysia
Group
Superior Twin Room
Stayed 2 nights in February 2019

Superb hotel”

Pros: all the attraction were close by, walking distance, clean & spacious rooms & bathroom, fast elevator, friendly staff, got upgraded, Nice breakfast area at level 8, nice pool area at top most floor, perfect view for sun rise, Cons: only 2 tiny soap was given, NO toothbrush & paste provided, pool water looked yellowish colour, we didn't swim, breakfast area was small, NO place to sit,food finished & took time to replenish, egg station long queue,

Reviewed March 01, 2019

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10.0
Exceptional
Perrine from France
Family with young children
Superior Double Room
Stayed 2 nights in August 2019

Wonderful stay at Frangipani”

Amazing location, view from the rooftop terrace and pool is incredible. Right in the middle of town with view over the royal palace. Very friendly and helpful staff. Reception helped me sort issues with previous hotel bookings. The staff is extremely courteous and pleasant. Breakfast was varied and lots of options, very yummy taro and banana cakes espwcially. View over the city is great when having breakfast too. Kids loved this hotel as much as we did. Highly recommend this hotel for your stay.

Reviewed October 11, 2019

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9.6
Exceptional
Methilda from Singapore
Couple
Superior Double Room
Stayed 2 nights in October 2019

Value for money, very good location”

We arrived after 6 on the 1st day so the attractions were closed. No problem, we walked along the riverside (Sisowath Quay) all the way to the Phnom Penh Night Market which closes at 11. Good way to get our day's exercise. On the way back, we explored the outside of the Royal Palace. We also ate at the cafe right next to the hotel 2x. Cheap and good. And also at the Friends Cafe which is between the hotel and the National Museum. They serve really good fish amok and profit goes to charity (for needy students). We also bought last-min souvenirs from Mekong Arts. All within walking distance of the hotel. Buffet breakfast is ok. The traditional massage at the spa is so-so but I think the aromatherapy massage is much better. Based on the customer who just came out and wanted to get a bigger tip from her room for the spa therapist. And the front desk staff who said "why don't you do oil massage?" when we were booking the spa.

Reviewed October 31, 2019

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10.0
Exceptional
Nurul from Malaysia
Family with young children
Superior Double Room
Stayed 1 night in September 2019

Clean and comfy!”

Our room have bathtub, balcony, 2 bed, aircond worked well! We love the interior! My kids love swimming pool so much ! Nice view from the top! We love variety of fruits during breakfast! And good value for this awesome room! Recommended!

Reviewed September 12, 2019

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10.0
Exceptional
Jim from Ireland
Family with young children
Deluxe Double View
Stayed 6 nights in December 2019

Exceptional”

Great price when booking well in advance. Not like all the other places in PP that have just hiked their prices. Pool great. Breakfast good and varied...even for Khmers. Royal balcony suite great but standard double/twin rooms also good. Would stay here again.

Reviewed March 02, 2020

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10.0
Exceptional
SANDIP from India
Solo traveler
Superior Double Room
Stayed 5 nights in March 2022

Best One ..”

If going to spend more nights go for it . convenient location.. They should improve breakfast as limited choice in breakfast just 1-2 breads and nothing more choice of Vegeterian..but for staying there was pleasant..please book it

Reviewed March 07, 2022

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9.6
Exceptional
Lynda from Australia
Couple
Deluxe Double View
Stayed 2 nights in August 2019

Great place just near to the river ”

This is also a staff skills training hotel and is trying to be more environmentally friendly than a lot of other hotels. Beds are comfortable here !!! Not hard. We had fantastic views from 2 different rooms, also the rooftop pool and restaurant are very good. Very helpful staff who booked bus trips for us and rectified any problem we may have had during our stay there

Reviewed September 09, 2019

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10.0
Exceptional
Alan from Vietnam
Group
Deluxe Double View
Stayed 7 nights in July 2020

Excellent location”

Highly recommend travellers stay at Frangipani Royal Palace. It is a great location and the staff are very helpful. Great views from the rooftop bar in the evening

Reviewed July 18, 2020

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10.0
Exceptional
Jinhui from China
Family with young children
Superior Double Room
Stayed 1 night in December 2019

Very nice hotel!”

Very good location, just by the National Museum, with restaurants around. Nice staffs. Clean room. If we come again and will definitely choose to stay here again.

Reviewed January 24, 2020

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9.6
Exceptional
Charles from Malaysia
Couple
Deluxe Double View
Stayed 3 nights in December 2018

Friendly & Professional Small Hotel in Ideal Location”

Reception area bright and comfortable. Staff conscientious, professional and eager to do well - rooftop restaurant food excellent - our room overlooked the royal palace and river, so we could not ask for more. Some new sun loungers around the pool would have made it perfect!

Reviewed January 02, 2019

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10.0
Exceptional
Alan from Vietnam
Solo traveler
Deluxe Double View
Stayed 9 nights in August 2020

Great Spot”

Highly recommend Frangipani Royal Palace Hotel. The staff are great and the hotel is in a prime location. Its been one of my long stay spots during covid19

Reviewed August 08, 2020

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10.0
Exceptional
Theerayut from Thailand
Business traveler
Superior Double Room
Stayed 1 night in November 2019

Good location and best service”

Good location, clean and helpful info from staff.

Reviewed May 26, 2020

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10.0
Exceptional
Alan from Vietnam
Business traveler
Deluxe Double View
Stayed 7 nights in July 2020

During covid19 this was one of our 'homes'”

Great location, helpful staff, great price through agoda. Highly recommend

Reviewed July 11, 2020

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9.2
Exceptional
Cameron from United States
Couple
Superior Twin Room
Stayed 1 night in April 2019

Central location, the Best Western of Phnom Penh”

We visited Phnom Penh for a wedding and during the first leg of the journey, we stayed in an boutique hotel in another area of town. But we needed a place to stay 2 nights before flying out and ended up selecting this place, as our friends had stayed here during the celebration. Location can't be beat; it's a great place to easily grab a tuk-tuk and most drivers know its location. You can walk to several great souvenir places, including some locally-run silk shops. Great food is nearby, as are some markets and attractions. But it is a huge hotel and can get very noisy. Lot of foreigners come here and large groups. Walls are thin and you can hear people running and drunkenly speaking in the hallways. AC only goes down to 64 in bedroom and the common areas can get quite hot, including the fishbowl used for their breakfast (side note: amazing spread, albeit in a HOT room). Will you find better options? Maybe. It's a very Western hotel and I preferred the boutique hotel picked first.

Reviewed August 16, 2019

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9.2
Exceptional
Michael from United Kingdom
Couple
Deluxe Double View
Stayed 5 nights in November 2019

Excellent location”

The hotel is right next to the Royal Palace. National Museum worth a visit and 40 m away. Went to the culture/dancing show at this one evening - excellent experience. Not much difference between the $15 and $25 so buy the cheaper and have a meal at the Lebanese restaurant diagonally opposite on road 13 with the difference. Tuc tuc driver 10 is often outside the hotel. He also has a good car and gave us excellent service. Go by car to S21, the Killing Fields and Russian Market - it would be a long hot, dusty day in a tuc tuc. Good view (Palace and rivers) from room 702. Breakfast was good without being outstanding - absolutely no complaints. We always ate out for dinner. When going to the Palce, beware of tuc tuc drivers telling you it is closed (e.g. because the King has just died) so you will go with them. Air conditioning was very good - including the low speed fan for night time. Only disappointment was the over the bath shower. However, it worked fine. Good staff.

Reviewed November 26, 2019

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9.2
Exceptional
Sara-Sofia from Sweden
Family with teens
Superior Twin Room
Stayed 3 nights in January 2019

Exceptional”

Hotel with good location, service minded staff and a very nice pool area with free pool towels. It has a nice sky bar with good prices, especially during happy hour. Breakfast is great and have everything I want and the restaurant has a stunning view of the river. The rooms are spacious and well cleaned but we missed daylight in the rooms since outside the windows the next building was very close. The only negative I can say about this hotel is that most of the sunbeds are broken.

Reviewed January 15, 2019

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10.0
Exceptional
shannon from United States
Couple
Superior Double Room
Stayed 2 nights in February 2020

Wonderful ”

The staff are very kind and helpful! Wonderful spa! Great location.

Reviewed February 14, 2020

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9.6
Exceptional
Rupinder from United Kingdom
Family with young children
Superior Double Room
Stayed 5 nights in January 2022

Lovely hotel lovely location ”

I am a frequent traveller to the Far East anc would recommend staying at this hotel . It has everything including a fantastic location . Thank you to all the staff for looking after us during are 5 day stay . I look forward to staying at your hotel again in June /July 22.

Reviewed March 09, 2022

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