Gran Hotel El Encanto

4 stars out of 5
Calle Crescencio Rosas 27 , San Cristobal De Las Casas, San Cristobal De Las Casas, Mexico, 29250 - See map

Conveniently situated in the San Cristobal De Las Casas part of San Cristobal De Las Casas, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Bar

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurant

Bar

Shuttle service

Family room

Luggage storage

See map
Exceptional for walking
More details on walking
Parking
FREE
Walkable places
Templo del Carmen
130 m
Arches of Carmen
130 m
Centro Cultural El Carmen
160 m
Mirador de la Escuela SolMaya
180 m
Casa de Las Artesanías de Chiapas
230 m
Closest landmarks
Hospital Amigo del Niño y de la Madre
240 m
El Locutorio
340 m
Main Post Office
380 m
Mercado de Dulces y Artesania
380 m
Piedras del Sol
390 m
Value for money8.6
Location rating9.0

Rooms available at Gran Hotel El Encanto

Exceptional
Room comfort & quality

9.1

Double Room with One Double Bed
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Double Room with Two Double Beds
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 double beds
Enter dates to see prices
Basic Single Room
...
  • Room size: 16 m²/172 ft²
  • 1 king bed
Enter dates to see prices
Standard
...
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Classic
...
    Enter dates to see prices
    DOUBLE BED 1 TWIN BED
    ...
      Enter dates to see prices
      2 Beds
      ...
        Enter dates to see prices
        2 Beds
        ...
          Enter dates to see prices
          Single Room Double Bed
          ...
            Enter dates to see prices
            Double Single Use Standard
            ...
              Enter dates to see prices

              Frequently asked questions

              Does Gran Hotel El Encanto have bars on-site?

              Enjoy your holiday vacation the perfect way with a beverage in your hand at Gran Hotel El Encanto's bar available right in front of your doorstep for whenever you need a sip or two.

              Does Gran Hotel El Encanto offer shuttle service for getting around?

              For your convenience when traveling around the city, Gran Hotel El Encanto offers shuttle service right where you need it making it simple for you to get to places smoothly.

              Does Gran Hotel El Encanto provide dry cleaning services?

              Yes! Gran Hotel El Encanto offers dry cleaning service that is available all throughout your stay, ensuring you're always looking confident in your favorite outfit. Please contact the property for more information.

              Is car parking available at Gran Hotel El Encanto?

              Gran Hotel El Encanto offers car park free of charge for all customers traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

              What points of interest are in close proximty of Gran Hotel El Encanto that are in walking range?

              While residing at Gran Hotel El Encanto, jump start your holiday by visiting the nearest points of interest that are within walking distance to the property which include Templo del Carmen, Arches of Carmen, and Centro Cultural El Carmen.

              What are the property's policies for children's bedding at Gran Hotel El Encanto?

              Gran Hotel El Encanto's policy concerning children's bedding considers guests age 11 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

              What was the average room rate for Gran Hotel El Encanto been in the past month?

              The average room rate for Gran Hotel El Encanto in the past month is 44.74 USD, compared to city's average of 61.01 USD.

              What payment cards are supported at Gran Hotel El Encanto?

              Gran Hotel El Encanto supports up to 3, with payment card options including MasterCard, Visa, and Cash.

              What is the verified guest review consensus about Gran Hotel El Encanto's beds?

              100.0% of our verified visitor critiques have given a positive review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Gran Hotel El Encanto down in the review section.

              What is the average rating that verified Solo travelers' have given to Gran Hotel El Encanto?

              Verified solo travelers that have stayed at this property have given Gran Hotel El Encanto an average rating of 9.6. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

              What is the typical rating that past Business travelers' have given to Gran Hotel El Encanto?

              Past business travelers that have stayed at this property have given Gran Hotel El Encanto an average rating of 8.8. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

              What is the typical rating that verified Couples' have given to Gran Hotel El Encanto?

              Verified couple travelers that have stayed at this property have given Gran Hotel El Encanto an average rating of 8.6. You can look up on more detailed customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

              More about Gran Hotel El Encanto

              More about Gran Hotel El Encanto

              Experience the Charm of Gran Hotel El Encanto in San Cristobal De Las Casas

              Welcome to Gran Hotel El Encanto, a 4-star hotel nestled in the heart of San Cristobal De Las Casas, Mexico. Immerse yourself in the rich cultural heritage and stunning natural beauty of this enchanting city while enjoying the comforts and hospitality of our charming hotel. Check-in time at Gran Hotel El Encanto begins at 01:00 PM, allowing you to start your vacation as soon as you arrive. Our friendly and attentive staff will be ready to welcome you with a warm smile and assist you with any inquiries or requests you may have. The check-out time is until 01:00 PM, giving you ample time to relax and enjoy your stay before bidding farewell to this captivating destination. At Gran Hotel El Encanto, we understand the importance of family vacations. That's why we have a child policy that allows children between the ages of 0 to 10 to stay free of charge. Create lasting memories with your loved ones as you explore the vibrant streets of San Cristobal De Las Casas and discover its hidden gems. Our hotel provides a family-friendly environment where both children and adults can unwind and create unforgettable moments together.

              Unwind and Indulge in Entertainment at Gran Hotel El Encanto

              At Gran Hotel El Encanto, we believe that entertainment is an essential part of a memorable stay. Whether you want to unwind with a refreshing drink or immerse yourself in the beauty of nature, our entertainment facilities have something for everyone. Step into our vibrant bar, where you can enjoy a wide selection of handcrafted cocktails, fine wines, and local spirits. The bar's lively atmosphere and friendly bartenders create the perfect setting for socializing and meeting fellow travelers. Sip on your favorite drink and let the evening unfold with laughter and good company. If you prefer a more serene form of entertainment, our hotel's garden is a tranquil oasis that will captivate your senses. Surrounded by lush greenery and colorful flowers, the garden provides a peaceful retreat where you can relax and rejuvenate. Take a leisurely stroll, find a cozy spot to read a book, or simply bask in the serenity of your surroundings. No matter what form of entertainment you seek, Gran Hotel El Encanto has it all. Join us at our bar for a night of fun and laughter, or escape to the enchanting garden for a moment of tranquility. Your stay with us will be filled with unforgettable experiences and cherished memories.





              Convenience Facilities at Gran Hotel El Encanto

              At Gran Hotel El Encanto, we strive to provide our guests with a truly convenient and comfortable stay. Our range of convenience facilities ensures that your needs are met, allowing you to relax and enjoy your time in San Cristobal De Las Casas, Mexico. For those who require laundry services or dry cleaning, our dedicated staff is available to take care of your clothing needs. You can trust us to handle your garments with utmost care and efficiency. Our room service is available round the clock, ensuring that you can indulge in delicious meals or snacks at any time of the day. Whether you're craving a late-night snack or a hearty breakfast in bed, our attentive staff will deliver it right to your doorstep. To ensure the safety of your valuable belongings, we provide safety deposit boxes in each room. You can rest easy knowing that your important documents and personal items are securely stored. Stay connected with friends, family, and colleagues with our complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work or simply browse the internet, you can do so effortlessly. For those who prefer to smoke, we have a designated smoking area where you can enjoy your cigarette without inconveniencing others. Additionally, our hotel offers luggage storage facilities, allowing you to securely store your bags and explore the city without any hassle. At Gran Hotel El Encanto, we prioritize your comfort and convenience, ensuring that your stay in San Cristobal De Las Casas is truly memorable.

              Convenient Transport Facilities at Gran Hotel El Encanto

              Gran Hotel El Encanto in San Cristobal De Las Casas, Mexico, offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. Whether you're looking to explore the city or venture further afield, the hotel has you covered. For those interested in exploring the local attractions, the hotel provides tours that allow guests to discover the rich cultural heritage and natural beauty of San Cristobal De Las Casas. From ancient ruins to vibrant markets, these tours offer a comprehensive experience of the city's highlights. If you prefer to have your own wheels, Gran Hotel El Encanto also offers a car hire service. This allows you the freedom to explore the surrounding area at your own pace. Additionally, the hotel provides a free car park, ensuring that parking is never a concern during your stay. For guests arriving by public transportation, the hotel offers a convenient shuttle service. This ensures a smooth and comfortable transfer from the airport or bus station to the hotel. With this service, you can start your vacation without any stress or worries. With its range of transport facilities, Gran Hotel El Encanto goes above and beyond to make your stay in San Cristobal De Las Casas as convenient and enjoyable as possible. Whether you're looking to join a tour, hire a car, or take advantage of the shuttle service, the hotel has everything you need to explore the city and beyond.





              Indulge in Culinary Delights at Gran Hotel El Encanto

              At Gran Hotel El Encanto, dining is an experience to remember. With a variety of dining facilities to choose from, guests can indulge in culinary delights that will tantalize their taste buds. The hotel's on-site restaurant offers a charming and elegant atmosphere, where guests can enjoy a delectable selection of traditional Mexican dishes, as well as international cuisine. The talented chefs at the restaurant use only the freshest ingredients, ensuring each dish is bursting with flavor. For those who prefer the privacy and comfort of their own room, Gran Hotel El Encanto also offers room service. Guests can savor their meals in the comfort of their cozy rooms, enjoying the same delicious menu options as in the restaurant. Whether it's a leisurely breakfast in bed, a quick bite before heading out for the day, or a romantic dinner for two, the hotel's room service is convenient and satisfying. No matter which dining option guests choose, they can expect exceptional service and a memorable culinary experience at Gran Hotel El Encanto.

              Comfort and Variety: Gran Hotel El Encanto's Room Offerings

              Gran Hotel El Encanto in San Cristobal De Las Casas, Mexico, offers a range of comfortable and spacious rooms to suit every traveler's needs. With options like the Double Room with One Double Bed and the Double Room with Two Double Beds, guests can choose the perfect accommodation for their stay. The Double Room with One Double Bed provides a cozy and intimate space of 15 square meters, while the Double Room with Two Double Beds offers a more generous area of 25 square meters. Whether you are traveling solo, as a couple, or with friends or family, Gran Hotel El Encanto has the ideal room for you. Booking your stay at Gran Hotel El Encanto through Agoda not only guarantees you the best prices but also ensures a hassle-free experience. Agoda's user-friendly platform allows you to easily browse and compare room options, making it convenient to find the perfect accommodation that fits your budget and preferences. With Agoda's secure booking system, you can confidently reserve your room at Gran Hotel El Encanto with just a few clicks. So why wait? Book your stay now and enjoy the comfort and convenience of Gran Hotel El Encanto at the best prices on Agoda.

              Discover the Enchanting Charm of San Cristobal De Las Casas

              Nestled in the heart of Mexico's Chiapas region, San Cristobal De Las Casas is a captivating colonial town that exudes a unique charm. With its cobblestone streets, vibrant markets, and colorful buildings, this picturesque destination offers a glimpse into the rich cultural heritage of Mexico. The town is surrounded by breathtaking natural beauty, including lush mountains, cascading waterfalls, and pristine lakes, making it a paradise for outdoor enthusiasts and nature lovers. Whether you're strolling through the lively streets, exploring the ancient Mayan ruins, or immersing yourself in the local indigenous culture, San Cristobal De Las Casas promises an unforgettable experience.

              Convenient Transportation Options from the Nearest Airports to Gran Hotel El Encanto

              Located in the enchanting city of San Cristobal De Las Casas, Mexico, Gran Hotel El Encanto offers a luxurious and unforgettable stay for travelers. When it comes to getting to this exquisite hotel from the nearest airports, there are a few convenient transportation options available. If you are arriving at the Tuxtla Gutierrez International Airport, which is the closest airport to San Cristobal De Las Casas, you can easily reach Gran Hotel El Encanto by taking a taxi or a private transfer. Taxis are readily available outside the airport terminal and offer a hassle-free way to reach your destination. Alternatively, you can pre-book a private transfer service, which ensures a comfortable and personalized journey to the hotel. Another option is to fly into the Angel Albino Corzo International Airport, located approximately 72 kilometers away from San Cristobal De Las Casas. From the airport, you can hire a taxi or arrange a private transfer to Gran Hotel El Encanto. The scenic drive from the airport to the hotel allows you to soak in the natural beauty of the region. No matter which airport you arrive at, the journey to Gran Hotel El Encanto promises to be an exciting start to your stay in San Cristobal De Las Casas. With convenient transportation options available, you can easily reach this enchanting hotel and begin your unforgettable experience in this charming Mexican city.

              Exploring the Vibrant Surroundings of Gran Hotel El Encanto

              Situated in the heart of San Cristobal De Las Casas, Gran Hotel El Encanto is surrounded by a myriad of landmarks and attractions that offer a glimpse into the rich cultural heritage of the region. Just a short stroll away, you'll find the Municipal Tourist Office, where you can gather information and plan your exploration of this charming city. For history enthusiasts, the Arches of Carmen are a must-visit. These iconic arches serve as a gateway to the historic center and are adorned with intricate carvings and vibrant colors. Another fascinating attraction is the Museo de la Medicina Maya, where you can delve into the ancient healing practices of the Maya civilization. Art lovers will be delighted by the Galeria Fotografica Vicente Kramsky, a gallery showcasing stunning photography that captures the essence of San Cristobal De Las Casas. And for those seeking entertainment, Cinema El Puente is just a stone's throw away, offering a diverse selection of films for your enjoyment. With its prime location, Gran Hotel El Encanto allows you to immerse yourself in the vibrant surroundings and discover the hidden gems of this captivating city.





              A Gastronomic Delight on Your Doorstep

              Gran Hotel El Encanto is surrounded by an array of exquisite restaurants that will tantalize your taste buds. Locandona offers a charming atmosphere and serves up traditional Mexican cuisine with a modern twist. Parvati is a vegetarian paradise, offering a variety of flavorful dishes made with fresh, locally sourced ingredients. For those seeking a healthy dining option, Restaurante BIO BIO specializes in organic and vegan fare. Yik Cafe is a hidden gem, known for its delicious coffee and delectable pastries. Asiarico7 is a must-visit for lovers of Asian cuisine, with its extensive menu of Thai, Chinese, and Japanese dishes. Al Grano Cafe + Arte is the perfect spot to relax and enjoy a cup of expertly brewed coffee while admiring the local artwork on display. If you're in the mood for fondue, Farfharina en la Fondue is the place to be, offering a cozy atmosphere and a variety of melted cheese and chocolate options. Vida Mia is a charming restaurant that specializes in traditional Mexican dishes, showcasing the rich flavors and culinary heritage of the region. Nonna Marisa is a family-owned Italian restaurant that serves up authentic pasta dishes and mouthwatering pizzas. Lastly, restaurant Los Chapulines offers a unique dining experience, featuring traditional Oaxacan cuisine with a modern twist. With such a diverse range of culinary options right at your doorstep, Gran Hotel El Encanto is the perfect destination for food lovers.

              Shop 'til You Drop in San Cristobal De Las Casas

              Located in the heart of San Cristobal De Las Casas, Gran Hotel El Encanto is surrounded by a plethora of shopping landmarks that will delight any shopaholic. Just a short stroll away, you'll find Taller Lagrimas de la Selva, Galeria MUY, and QUE VIVA PINATA, where you can discover unique handmade crafts, vibrant paintings, and traditional Mexican piñatas. For those interested in local literature and art, Taller Lenateros and Sna Jolobil are must-visit destinations, offering beautifully crafted books and textiles. Additionally, the nearby Foro Cultural Kinoki hosts regular cultural events and film screenings, perfect for immersing yourself in the local arts scene. If you're in need of any essentials or souvenirs, Lavandería La Rapidita and Bazarte are just a stone's throw away. For art enthusiasts, Arteria Chiapas showcases contemporary art pieces, while Casa de Las Artesanías de Chiapas offers a wide selection of authentic Chiapas handicrafts. With such a diverse range of shopping options right at your doorstep, Gran Hotel El Encanto is the ideal base for a shopping adventure in San Cristobal De Las Casas.









              A Charming Haven in San Cristobal De Las Casas

              Welcome to Gran Hotel El Encanto, where guests are treated to an enchanting experience in the heart of San Cristobal De Las Casas. With an impressive overall rating of 8.6, this hotel has garnered a reputation for providing exceptional service and creating unforgettable memories for its guests. From the moment you step into the elegant lobby, you'll be greeted by friendly staff who are dedicated to ensuring your stay is nothing short of perfect. One of the standout features of Gran Hotel El Encanto is its charming and cozy atmosphere. The hotel is housed in a beautifully restored colonial building, showcasing the rich history and architectural beauty of San Cristobal De Las Casas. With its traditional Mexican décor, warm color palette, and intricate details, every corner of the hotel exudes a sense of warmth and tranquility. Whether you're relaxing in the courtyard surrounded by lush greenery or enjoying a meal at the on-site restaurant, you'll feel a sense of serenity that is truly unmatched. The exceptional customer service at Gran Hotel El Encanto is another reason why guests rave about their experiences here. The dedicated staff goes above and beyond to ensure that every guest feels welcomed and well taken care of. From personalized recommendations for exploring the city to prompt assistance with any requests, the staff's attention to detail and genuine hospitality create a truly memorable stay. Whether you're a solo traveler seeking adventure or a couple looking for a romantic getaway, Gran Hotel El Encanto is the perfect choice for an unforgettable stay in San Cristobal De Las Casas.

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              Amenities and facilities

              Excellent8.4

              Facilities

              Languages spoken
              • English
              • Spanish
              Internet access
              • Free Wi-Fi in all rooms!
              • Internet
              • Internet services
              • Wi-Fi in public areas
              Things to do, ways to relax
              • Garden
              • Tours
              Cleanliness and safety
              • Anti-viral cleaning products
              • Breakfast in room
              • Breakfast takeaway service
              • Cashless payment service
              • Doctor/nurse on call
              • First aid kit
              • Guest rooms seal after sanitization
              • Hand sanitizer
              • Hot water linen and laundry washing
              • Physical distancing of at least 1 meter
              • Protective screens in common areas
              • Room sanitization opt-out available
              • Rooms sanitized between stays
              • Safe dining setup
              • Sanitized kitchen and tableware items
              • Shared stationery removed
              • Staff trained in safety protocol
              • Temperature check for guests and staff
              Dining, drinking, and snacking
              • Alternative meal arrangement
              • Bar
              • Restaurants
              • Room service
              • Snack bar
              Services and conveniences
              • Contactless check-in/out
              • Dry cleaning
              • Elevator unavailable
              • Food delivery
              • Heating in public area
              • Laundry service
              • Luggage storage
              • Meeting/banquet facilities
              • Safety deposit boxes
              • Smoke-free property
              • Smoking area
              • Xerox/fax in business center
              For the kids
              • Family/child friendly
              • Family room
              Access
              • Front desk [24-hour]
              • Non-smoking rooms
              • Pets allowed unavailable
              Getting around
              • Car park [free of charge]
              • Rental car
              • Shuttle service

              Location

              Calle Crescencio Rosas 27 , San Cristobal De Las Casas, San Cristobal De Las Casas, Mexico, 29250

              Exceptional9.0

              Location

              Property policies

              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Children 0-10 year(s)
              Stay for free if using existing bedding.
              If you need an extra bed, it will incur an additional charge.
              Guests 11 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • When booking more than 5 rooms, different policies and additional supplements may apply.

              Some helpful facts

              Check-in/Check-out
              • Check-in from13:00
              • Check-out until13:00

              Reviews of Gran Hotel El Encanto from real guests

              Verified reviews provided by

              Booking.com logo
              8.9

              Excellent

              • Cleanliness score 9.3 out of 10 and is a high score in San Cristobal De Las Casas
                Cleanliness9.3
              • Room comfort and quality score 9.1 out of 10 and is a high score in San Cristobal De Las Casas
                Room comfort and quality9.1
              • Location score 9 out of 10 and is a high score in San Cristobal De Las Casas
                Location9.0
              • Service score 8.6 out of 10 and is a high score in San Cristobal De Las Casas
                Service8.6
              • Value for money score 8.6 out of 10 and is a high score in San Cristobal De Las Casas
                Value for money8.6
              • Facilities score 8.4 out of 10 and is a high score in San Cristobal De Las Casas
                Facilities8.4
              High score for San Cristobal De Las Casas
              Rating
              9+ Exceptional (14)
              8-9 Excellent (16)
              7-8 Very Good (12)
              6-7 Good (3)
              <6 Below Expectation (6)
              Guest Type
              Language
              Showing 51 verified guest comments
              12345
              8.0
              Excellent
              Nitin
              Group

              Very Good”

              Things I like
              Nice place. Close to center.
              Reviewed May 02, 2023
              8.0
              Excellent
              German
              Family with young children

              good hotel”

              Things I like
              good price
              Things I don’t like
              the beds
              Reviewed February 24, 2023
              9.0
              Exceptional
              M.
              Family with young children

              Good location, comfortable stay”

              Things I like
              Close to the bus station and central square. Patio and garden with very nice decorations. All necessities in the room: blankets, heater, soap, hair dryer etc. At this time of the year you won't really need the heater, but it's good to have it in case it gets colder. Big room with huge bed. Nice touch is the automatic light that turns on when you open the door (and off when you close the door). They cleaned the room daily and left bottles of water too. Friendly staff.
              Things I don’t like
              Depending on the behaviour of other guests, it can get a bit noisy. There's only one window facing the patio. Though I didn't have issues sleeping. There was an issue with the shower, but they fixed it without me having to ask for it. Overall a comfortable stay.
              Reviewed June 16, 2022
              7.0
              Very good
              Ciara
              Family with young children

              Good”

              Things I don’t like
              The music being played all day outside of the room got a bit annoying when we were in there but it stopped at night and other than that the place was good
              Reviewed May 08, 2022
              10.0
              Exceptional
              Viktorija
              Couple

              Exceptional”

              Things I like
              Very nice hotel! Friendly staff, perfect location and warm cosy rooms❤️
              Reviewed February 21, 2022
              12345

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