Exterior view, Grand Palladium Colonial Resort and Spa - All Inclusive in Tulum
Junior Suite Garden View - Bed, Grand Palladium Colonial Resort and Spa - All Inclusive in Tulum
Entrance, Grand Palladium Colonial Resort and Spa - All Inclusive in Tulum
Swimming pool [outdoor], Grand Palladium Colonial Resort and Spa - All Inclusive in Tulum
Lobby, Grand Palladium Colonial Resort and Spa - All Inclusive in Tulum
Grand Palladium Colonial Resort and Spa - All Inclusive
Grand Palladium Colonial Resort and Spa - All Inclusive

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Grand Palladium Colonial Resort and Spa - All Inclusive

4 stars out of 5
CARRETERA CHETUMAL PTO. JUAREX KM 259-100, Xpu Ha, Tulum, Mexico, 77710 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Xpu Ha part of Tulum, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Felipe Carrillo Puerto Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Front desk [24-hour]

Private beach

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Kids club

Fitness center

Check-in/out [express]

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Tulum every 32 minutes on Agoda.com
8.3Excellent

20 reviews

20 reviews

See map

9.3Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Kantenah Beach
530 m
Salt Water Pool
920 m
Kantenah Bay
1.2 km
Sirenis
2.0 km
Cenote Minotaur
4.6 km
Value for money8.4
Location rating9.3

Rooms available at Grand Palladium Colonial Resort and Spa - All Inclusive

Junior Suite Garden View
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 1 king bed or 2 double beds
Enter dates to see prices
Deluxe Garden View
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 1 king bed or 2 double beds
Enter dates to see prices
Poolside Romance Villa Suite
...
  • Room size: 59 m²/635 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Junior Suite Poolside
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 1 king bed or 1 double bed
Enter dates to see prices
Triple Deluxe Room
...
  • Garden view
  • Balcony/terrace
  • 1 king bed or 2 double beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 37 m²/398 ft²
  • Shower
  • 2 double beds or 1 king bed
Enter dates to see prices
Connecting Suite
...
  • Balcony/terrace
  • Non-smoking
  • 1 king bed or 2 double beds
Enter dates to see prices
Standard
...
  • Balcony/terrace
  • Shower
Enter dates to see prices
Junior Suite Triple
...
  • Garden view
  • Balcony/terrace
  • 1 king bed or 2 double beds
Enter dates to see prices
Junior Suite
...
  • Room size: 42 m²/452 ft²
  • Shower
Enter dates to see prices

Top things to do in Tulum

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Grand Palladium Colonial Resort and Spa - All Inclusive offer shuttle service for getting around?

For your convenience when traveling around the city, Grand Palladium Colonial Resort and Spa - All Inclusive provides None right at your doorstep making it simple for you to get to places effortlessly.

What kind of non-water sports and outdoor activities are available at Grand Palladium Colonial Resort and Spa - All Inclusive?

Grand Palladium Colonial Resort and Spa - All Inclusive offers a wide array of non-water sport and outdoor activities such as hiking trails, tennis courts, and golf course (within 3 km) for you to take advantage of while staying here.

What type of water sports activities are accessible at Grand Palladium Colonial Resort and Spa - All Inclusive?

Grand Palladium Colonial Resort and Spa - All Inclusive offers a wide selection of incredible water sport activities such as canoe, wind surfing, fishing, snorkeling, diving, and water sports (non-motorized) for you to experience all types of water sports available at this property.

Does Grand Palladium Colonial Resort and Spa - All Inclusive provide laundry services?

Yes! Grand Palladium Colonial Resort and Spa - All Inclusive includes laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.

How long do travelers normally stay at Grand Palladium Colonial Resort and Spa - All Inclusive?

Verified past guests that have stayed at Grand Palladium Colonial Resort and Spa - All Inclusive had an average nightly stay of 3 nights at this property.

What do verified guests like most about Grand Palladium Colonial Resort and Spa - All Inclusive?

Verified guests that stayed at Grand Palladium Colonial Resort and Spa - All Inclusive have given this property a rating of 9.25 for its exceptional location as the primary highlight for their stay.

What is the average rating that past Business travelers' have given to Grand Palladium Colonial Resort and Spa - All Inclusive?

Past business travelers that have stayed at this property have given Grand Palladium Colonial Resort and Spa - All Inclusive an average rating of 8.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Grand Palladium Colonial Resort and Spa - All Inclusive?

Verified group travelers that have stayed at this property have given Grand Palladium Colonial Resort and Spa - All Inclusive an average rating of 7.7. You can find more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Grand Palladium Colonial Resort and Spa - All Inclusive?

Verified local visitors that have stayed at this property have given Grand Palladium Colonial Resort and Spa - All Inclusive an average rating of 8.3. You can look up on more specific customer evaluations, and comments for this property down in the review section.

What is the closest train, metro, or bus station to Grand Palladium Colonial Resort and Spa - All Inclusive?

The nearest train, metro, or bus station is Tulum Bus station, 31745.14 m away from Grand Palladium Colonial Resort and Spa - All Inclusive.

What is the closest airport to Grand Palladium Colonial Resort and Spa - All Inclusive?

The nearest airport to Grand Palladium Colonial Resort and Spa - All Inclusive is Cupul National Airport, 121.0 km away.

More about Grand Palladium Colonial Resort and Spa - All Inclusive

More about Grand Palladium Colonial Resort and Spa - All Inclusive





Endless Entertainment at Grand Palladium Colonial Resort and Spa - All Inclusive

At Grand Palladium Colonial Resort and Spa - All Inclusive, you'll never run out of things to do and explore. The resort offers a wide range of entertainment facilities that cater to all ages and interests. For those looking to indulge in some retail therapy, the resort features a variety of shops where you can find everything from souvenirs to designer clothing. After a day of shopping, head to the bar for a refreshing drink and unwind in a laid-back atmosphere. If relaxation is what you seek, the spa at Grand Palladium Colonial Resort and Spa is the perfect place to pamper yourself. Enjoy a rejuvenating massage or soak in the hot tub, sauna, or steam room. The tranquil garden provides a serene setting to unwind and reconnect with nature. For those seeking some excitement, the games room offers a range of activities to keep you entertained. Challenge your friends to a game of pool or try your luck at the karaoke machine. The solarium is another great spot to soak up the sun and enjoy breathtaking views. Don't forget to visit the gift/souvenir shop to find the perfect memento to remember your stay at Grand Palladium Colonial Resort and Spa - All Inclusive. With its array of entertainment facilities, this resort ensures that every moment of your stay is filled with fun and relaxation.

Unleash Your Inner Athlete at Grand Palladium Colonial Resort and Spa - All Inclusive

At Grand Palladium Colonial Resort and Spa - All Inclusive, sports enthusiasts will find a wide range of exciting activities to keep them active and entertained throughout their stay. The resort boasts an impressive array of sports facilities, ensuring that there is something for everyone to enjoy. For those who prefer indoor activities, the resort offers a refreshing indoor pool where guests can swim and relax in a tranquil environment. If golf is your passion, you're in luck! Grand Palladium Colonial Resort and Spa features an on-site golf course that offers stunning views and a challenging game for golf enthusiasts of all levels. Fitness enthusiasts will appreciate the well-equipped fitness center, which is perfect for maintaining your exercise routine while on vacation. Tennis lovers can enjoy a friendly match or two on the resort's tennis courts, while squash enthusiasts can test their skills on the squash courts. Water sports enthusiasts will be delighted with the variety of non-motorized water sports available. From snorkeling and diving to wind surfing and canoeing, there's no shortage of aquatic adventures to be had. After an active day, guests can unwind by taking a dip in the outdoor pool or lounging on the private beach. The poolside bar offers refreshing drinks and snacks, ensuring that you stay hydrated and energized. For those who enjoy fishing, there are opportunities to cast a line and reel in some impressive catches. Hiking trails are also available for those who want to explore the beautiful surroundings of Tulum. Other sports facilities include a badminton court, dart board, mini golf course, and a water park, providing endless entertainment for guests of all ages. Whether you're a sports enthusiast or just looking to try something new, Grand Palladium Colonial Resort and Spa - All Inclusive has everything you need for an active and memorable vacation.

Convenience at Your Fingertips: Grand Palladium Colonial Resort and Spa - All Inclusive's Top-notch Facilities

Grand Palladium Colonial Resort and Spa - All Inclusive goes above and beyond to ensure that guests have a truly convenient and hassle-free stay. With an array of top-notch facilities, this resort is designed to cater to every need. For those looking to keep their wardrobe fresh and clean, the laundry service and dry cleaning facilities at Grand Palladium Colonial Resort and Spa are second to none. Whether you need a quick refresh or a full clean, the professional staff will take care of your garments with the utmost care and attention. When it comes to room service, Grand Palladium Colonial Resort and Spa leaves no stone unturned. Indulge in the luxury of having delicious meals and refreshing drinks delivered straight to your room, allowing you to relax and enjoy your vacation to the fullest. For the safety-conscious traveler, the resort offers safety deposit boxes, ensuring that your valuables are secure throughout your stay. The concierge service is also available to assist with any requests or inquiries you may have, adding an extra level of convenience and personalized service. Stay connected with the complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on emails, browse the web, or share your vacation photos on social media, you can do so effortlessly. For guests who smoke, there is a designated smoking area, allowing you to enjoy your cigarette without disturbing others. Additionally, the resort offers express check-in/check-out, luggage storage, and a convenience store, making your arrival and departure seamless. With daily housekeeping, you can expect your room to be impeccably clean and tidy throughout your stay. Grand Palladium Colonial Resort and Spa truly goes above and beyond to ensure a convenient and comfortable experience for all guests.

Convenient Transport Facilities at Grand Palladium Colonial Resort and Spa - All Inclusive

At Grand Palladium Colonial Resort and Spa - All Inclusive, guests can enjoy a range of convenient transport facilities that make exploring Tulum and its surrounding areas a breeze. Whether you're looking to embark on exciting tours, rent a car, or simply need a hassle-free parking option, this resort has got you covered. For those eager to discover the beauty of Tulum, the resort offers a ticket service that can help you book and arrange various tours and excursions. Whether you're interested in exploring the ancient Mayan ruins, snorkeling in the crystal-clear cenotes, or venturing into the vibrant town center, the knowledgeable staff can assist in planning the perfect itinerary. If you prefer to have your own wheels, Grand Palladium Colonial Resort and Spa - All Inclusive also provides a car hire service. This allows you the freedom to explore at your own pace and discover the hidden gems of the region. Additionally, the resort offers a convenient car park onsite, ensuring that parking is never a hassle during your stay. For those who prefer not to drive, the resort offers a shuttle service that can transport you to various attractions and nearby destinations. Whether you're heading to the beach, the nearby shopping centers, or the airport, the shuttle service provides a convenient and stress-free way to get around. With its range of transport facilities, including tours, car hire, shuttle service, and onsite parking, Grand Palladium Colonial Resort and Spa - All Inclusive ensures that guests have everything they need for a seamless and enjoyable stay in Tulum, Mexico.





Indulge in Culinary Delights at Grand Palladium Colonial Resort and Spa - All Inclusive

At Grand Palladium Colonial Resort and Spa - All Inclusive, guests can embark on a culinary journey like no other. With a variety of dining facilities to choose from, every palate is sure to be satisfied. Start your day off right with a delicious breakfast buffet, offering a wide range of options to suit all tastes. From fresh fruits and pastries to cooked-to-order omelets and traditional Mexican dishes, there is something for everyone to enjoy. For a casual dining experience, head to the coffee shop, where you can savor a cup of freshly brewed coffee or indulge in a sweet treat. If you prefer a more formal setting, the on-site restaurant offers a diverse menu featuring international cuisine. Whether you're in the mood for seafood, steak, or vegetarian dishes, the talented chefs will ensure a memorable dining experience. For those who prefer to dine in the comfort of their own room, room service is available, allowing you to enjoy a delicious meal without leaving your cozy retreat. Additionally, BBQ facilities are provided for guests who want to showcase their grilling skills and enjoy a delightful outdoor meal. With daily housekeeping, you can rest assured that your dining area will always be clean and ready for your next culinary adventure.

Luxurious and Versatile Room Offerings at Grand Palladium Colonial Resort and Spa - All Inclusive

Experience the epitome of luxury and versatility at Grand Palladium Colonial Resort and Spa - All Inclusive with its wide range of room offerings. Whether you're traveling with your partner, family, or friends, this resort has the perfect accommodation to suit your needs. Indulge in the spacious comfort of the Connecting Suite, which features either a king bed or two double beds, ensuring a restful night's sleep for everyone. If you prefer a serene garden view, the Deluxe Garden View room offers the same bedding options for your convenience. For those seeking a tranquil oasis, the Junior Suite Garden View provides a peaceful retreat with its lush garden surroundings. Booking your stay at Grand Palladium Colonial Resort and Spa - All Inclusive through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's extensive network and expertise in the travel industry, you can rest assured that you're getting the most competitive rates available. Say goodbye to the stress of searching for the best deals and let Agoda take care of all your booking needs, so you can focus on enjoying your dream vacation.

Discover the Natural Beauty of Xpu Ha in Tulum

Nestled along the stunning coastline of Tulum, Mexico, the Grand Palladium Colonial Resort and Spa - All Inclusive offers easy access to the breathtaking Xpu Ha beach. This idyllic stretch of powdery white sand, crystal-clear turquoise waters, and lush greenery is a paradise for beach lovers and nature enthusiasts alike. Xpu Ha is renowned for its pristine beauty and tranquil atmosphere, making it the perfect escape from the hustle and bustle of everyday life. Whether you're seeking a peaceful spot to relax and soak up the sun or an adventurous playground for water sports, Xpu Ha has it all. Dive into the refreshing waters and discover a vibrant underwater world teeming with colorful coral reefs and exotic marine life. Snorkeling and scuba diving are popular activities here, allowing you to explore the mesmerizing depths of the Caribbean Sea. Beyond its stunning beach, Xpu Ha also offers opportunities for eco-adventures. Take a leisurely stroll along the shoreline and admire the untouched natural surroundings, or venture further inland to explore the lush jungle and its hidden treasures. Discover ancient Mayan ruins, cenotes (natural sinkholes), and captivating wildlife, including tropical birds and playful monkeys. Xpu Ha is a true haven for nature lovers, providing a unique blend of relaxation and adventure in one captivating destination.

Convenient Transportation Options from Nearby Airports to Grand Palladium Colonial Resort and Spa - All Inclusive

Located in the stunning coastal town of Tulum, Mexico, the Grand Palladium Colonial Resort and Spa - All Inclusive offers a luxurious and unforgettable vacation experience. When it comes to reaching this tropical paradise, there are several convenient transportation options from the nearby airports. If you are flying into Cancun International Airport, the most common choice for travelers, you can easily arrange a private transfer or take a taxi to Grand Palladium Colonial Resort and Spa. The resort is approximately 85 kilometers south of the airport, and the journey takes around 1.5 to 2 hours, depending on traffic. Alternatively, you can also opt for a shared shuttle service, which offers a more budget-friendly option. For those arriving at Cozumel International Airport, you can take a taxi or arrange a private transfer to the resort. The distance between Cozumel and Grand Palladium Colonial Resort and Spa is approximately 70 kilometers, and the travel time is around 1.5 to 2 hours, including a ferry ride from Cozumel to Playa del Carmen. No matter which airport you arrive at, the journey to Grand Palladium Colonial Resort and Spa - All Inclusive is a scenic one, allowing you to soak in the beauty of the Mexican Caribbean. Once you arrive at the resort, you'll be greeted with warm hospitality and a range of world-class amenities, including multiple pools, a spa, gourmet restaurants, and access to the stunning Xpu Ha beach. Prepare yourself for a truly unforgettable vacation in Tulum!

Explore the Natural Wonders near Grand Palladium Colonial Resort and Spa - All Inclusive

Nestled in the heart of Tulum, Mexico, Grand Palladium Colonial Resort and Spa - All Inclusive offers a prime location for nature enthusiasts. Surrounding the resort are several breathtaking landmarks and attractions that showcase the region's natural beauty. One such landmark is Cenote Dos Palmas, a mesmerizing cenote with crystal-clear turquoise waters. Dive into its depths and discover a world of underwater wonders, from stalactites and stalagmites to colorful fish and plant life. For those seeking adventure, Aktun Chen is a must-visit attraction. Explore its vast underground river system and marvel at the fascinating stalactite formations that have been sculpted over thousands of years. Another notable attraction is 2nd Eye, a stunning cenote known for its unique rock formations and tranquil atmosphere. Take a refreshing dip in its refreshing waters or simply relax on its picturesque shores. Cenote Dreamgate is another natural wonder worth exploring, with its enchanting underground cave system and emerald-green waters. Dive into its depths and experience the serenity of this hidden gem. If you're looking for a beach getaway, Akumal Beach is just a short distance from the resort. Known for its pristine white sands and crystal-clear waters, this idyllic beach offers the perfect spot for sunbathing, snorkeling, and swimming. For a taste of local culture, head to Super Mini, a nearby market where you can find a variety of local products and souvenirs. Whether you're seeking adventure or relaxation, the surrounding landmarks and attractions near Grand Palladium Colonial Resort and Spa - All Inclusive offer something for everyone. Immerse yourself in the natural wonders of Tulum and create unforgettable memories during your stay at this luxurious all-inclusive resort.





A Gastronomic Adventure Awaits

Indulge in a gastronomic adventure during your stay at Grand Palladium Colonial Resort and Spa - All Inclusive, as it is surrounded by a plethora of exquisite restaurants. La Buena Vida Restaurant offers a unique beachfront dining experience with its delicious seafood and refreshing cocktails. For those craving a fusion of Japanese and Peruvian flavors, Nikkei Mashua Restaurant is the place to be. La Lunita is a hidden gem that serves up mouthwatering Mexican cuisine in a romantic, candlelit setting. El Ultimo Maya offers traditional Yucatecan dishes that will tantalize your taste buds, while El Arbolito specializes in authentic Mexican street food. Aroma y Gusto is a must-visit for coffee lovers, serving up aromatic brews and delectable pastries. Chilitos grill is a casual spot for enjoying tasty tacos and burritos, while La Playa Xpu Ha Restaurant & Beach Club offers a beachfront dining experience with stunning ocean views. With such a diverse range of dining options, your culinary journey at Grand Palladium Colonial Resort and Spa - All Inclusive will be nothing short of extraordinary.





Affordable Luxury: Experience Grand Palladium Colonial Resort and Spa - All Inclusive at a Competitive Price

At an average price of $314 per room, Grand Palladium Colonial Resort and Spa - All Inclusive offers an incredible value for those seeking a luxurious getaway in Tulum, Mexico. Compared to the average price of a hotel room in the city, which stands at $309, this all-inclusive resort provides an exceptional experience without breaking the bank. Nestled amidst the stunning natural beauty of Tulum, Grand Palladium Colonial Resort and Spa - All Inclusive offers a range of accommodation options to suit every traveler's needs. From spacious suites to cozy rooms, each with its own unique charm, guests can enjoy the utmost comfort and relaxation. With the resort's comprehensive all-inclusive package, visitors can indulge in delectable dining options, refreshing beverages, and exciting activities, all included in the room price. Whether you're looking to unwind by the pristine white sandy beaches, explore the ancient Mayan ruins, or simply pamper yourself at the spa, Grand Palladium Colonial Resort and Spa - All Inclusive offers an unforgettable experience at a competitive price. Book your stay now and immerse yourself in the beauty and luxury that Tulum has to offer.





A Luxurious Escape in Tulum: Grand Palladium Colonial Resort and Spa - All Inclusive

Discover a paradise of luxury and relaxation at the Grand Palladium Colonial Resort and Spa - All Inclusive in Tulum, Mexico. With its exceptional customer ratings, this resort offers an unforgettable vacation experience. One of the standout features of this resort is its excellent value for money, as reflected in its impressive rating of 8.4. Guests can indulge in a wide range of amenities and services without worrying about extra costs. From delectable dining options to thrilling activities, every aspect of your stay is designed to provide maximum value and enjoyment. With a rating of 8.3 for facilities, the Grand Palladium Colonial Resort and Spa offers an array of top-notch amenities. Whether you're looking to relax by the pool, pamper yourself at the spa, or stay active with sports and fitness activities, this resort has it all. The well-maintained facilities ensure that guests have everything they need for a truly memorable stay. Cleanliness is of utmost importance at the Grand Palladium Colonial Resort and Spa, and its rating of 8.6 reflects the high standards maintained throughout the property. From the pristine rooms to the meticulously maintained public areas, guests can expect a spotless and hygienic environment during their stay. Nestled in a breathtaking location, the resort boasts a remarkable rating of 9.3 for its idyllic setting. Situated in Tulum, Mexico, guests can enjoy stunning views of the Caribbean Sea and immerse themselves in the natural beauty of the surrounding area. Whether you're lounging on the beach or exploring the nearby attractions, the resort's location is truly a dream come true. Last but not least, the staff performance at the Grand Palladium Colonial Resort and Spa is exceptional, with a rating of 8.6. The dedicated and friendly staff go above and beyond to ensure that every guest's needs are met. From the moment you arrive until the time you depart, you can expect warm hospitality and attentive service. With its outstanding customer ratings for value, facilities, cleanliness, location, and staff performance, the Grand Palladium Colonial Resort and Spa - All Inclusive is the perfect destination for a luxurious and unforgettable getaway.

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Amenities and facilities

Excellent
Facilities

8.3

Languages spoken
  • English
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Badminton court
  • Billiards
  • Body scrub
  • Canoeing
  • Dart board
  • Diving
  • Fishing
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Golf course [on-site]
  • Hammam
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • Mini golf course
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Solarium
  • Spa
  • Spa/sauna
  • Squash court
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Water park
  • Water sports (non-motorized)
  • Wind surfing
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurants
  • Room service
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Closet
  • Coffee/tea maker
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • iPod docking station
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Towels

Food and dining

Breakfast options
  • American
  • Continental
  • Gluten-free
  • Buffet
Restaurants on site
La Hacienda
  • Cuisine: American
  • Menu: A-la-carte

Location

CARRETERA CHETUMAL PTO. JUAREX KM 259-100, Xpu Ha, Tulum, Mexico, 77710
Exceptional
Location

9.3

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Room Service fee is charged at USD 10 per room and service, from January 1, 2022 (stay date) the charge will be USD 15 per room and service.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
The property
  • Number of bars/lounges7
  • Number of floors3
  • Number of restaurants13
  • Number of rooms 413
  • License Id / Local Tax ID/ Entity NameJSGV3

Property announcements

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Free Wi-Fi is available throughout the entire complex, while premium wireless Internet is available at an extra cost. Please note that no refunds will be given in case of early departure.

Supplement of USD 50 per person per day for wet areas of the Spa.

Reviews of Grand Palladium Colonial Resort and Spa - All Inclusive from real guests

8.3
Excellent
Location9.3
Service8.8
Cleanliness8.4
Value for money8.4
Facilities8.3
High score for Tulum
Rating
9+ Exceptional (0)
8-9 Excellent (2)
7-8 Very Good (1)
6-7 Good (1)
<6 Below Expectation (0)
Guest Type
Room Type
Language
Showing 4 verified guest comments
8.0
Excellent
Novena from United States
Family with young children
Triple Deluxe Room
Stayed 3 nights in April 2024

Very good”

Great staff clean facility bathroom a little out dated and needs to be fixed you can see the wear and tear in room but other from that great hotel

Reviewed April 25, 2024
8.8
Excellent
Steven from United States
Couple
Poolside Romance Villa Suite
Stayed 4 nights in January 2024

Fantastic jungle adventure!”

Grand Palladium Colonial is a gorgeous hotel built directly into the jungle! Wildlife, animals, birds, iguanas, everywhere! The food was decent but got a little repetative. Overall, the staff was amazing, the grounds were convenient, and the scenery was outstanding! 8/10

Reviewed January 30, 2024
8.4
Excellent
Gerardo from Mexico
Couple
Deluxe Garden View
Stayed 1 night in June 2023

Bastante bueno ”

Bastante buen hotel en relación calidad y precio

Reviewed June 15, 2023

Estimado Gerardo. Muchas gracias por haber seleccionado nuestro hotel Grand Palladium Colonial Resort & Spa, para sus recientes vacaciones al Caribe Mexicano. Nos complace el conocer por su valoración que nuestros servicios y atenciones han logrado estar a la altura de sus expectativas. Esperamos tener el privilegio de alojarlos nuevamente en su próxima vistita a la Riviera Maya. Reciba un cordial saludo, Regina Núñez. Hospitality Advisor.

Responded October 18, 2023
Grand Palladium Colonial Resort and Spa - All Inclusive
6.8
Good
Marisa from Spain
Family with teens
Deluxe Room
Stayed 5 nights in January 2022

Hotel correcto”

Hotel correcto, las habitaciones necesitan una reforma, igual que algunas instalaciones (pistas padel, tenis y minigolf). Comida muy repetitiva

Reviewed January 17, 2022

Dear Mrs. Marisa, We're deeply disappointed to hear about your experience with us. We apologize that you did not receive the high level of service we are so accustomed to giving, and we will bring this information to our management team. Once again, thank you for your time, it is our hope that Palladium remains an option for your next vacations. Kind regards, Kenia Rodriguez Hospitality SR Advisor

Responded January 27, 2022
Grand Palladium Colonial Resort and Spa - All Inclusive
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