This property is in high demand!
Booked 7 times in last 24 hr
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Marble Arch, Oxford Street and Hyde Park location puts shopping, parks...
Great location opposite Marble Arch and on Oxford Street

- On-site bar delivers live music most evenings, cocktails and a music-t...
Vibrant lobby and bar.



Free Wi-Fi
Front desk [24-hour]
Fitness center
Restaurants
Bar
Airport transfer
Family room
Luggage storage
Booked 7 times in last 24 hr
Nearest transportation options
•
Marble Arch Tube Station is within 0.04 km
•
Baker Street Tube Station is within 0.99 km
Location rating score
There are 87 places in walking distance!
| Value for money | 7.8 |
| Distance to city center | 1.5 miles |
| Location rating | 9.5 |
| Nearest airport | London City Airport (LCY) |
| Distance to airport | 14.5 km |
10.0
Exceptional
8.9
Excellent
9.6
Exceptional
8.6
Excellent
8.0
Excellent
8.4
Excellent
9.3
Exceptional
Yes! The Cumberland London offers laundry service at your convenience for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.
The Cumberland London has car park nearby with charges applied for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
The Cumberland London's policy regarding children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
The Cumberland London has a total of 900 rooms.
Verified past guests that have stayed at The Cumberland London had an average nightly stay of 3 nights at this property.
The Cumberland London can converse in 18 languages and supports well-known languages such as English and Spanish for travelers visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
Past visitors that stayed at The Cumberland London have given this property a rating of 9.537 for its remarkable location as the primary highlight for their stay.
Past solo travelers that have stayed at this property have given The Cumberland London an average rating of 7.5. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
The Cumberland London’s neighborhood is Hyde Park which consists of popular restaurants such as The Mayfair Chippy, Mercato Mayfair, and Bill's Baker Street Restaurant.
Shopping options in The Cumberland London’s Hyde Park neighborhood include Harrods.
Prices drop the moment you sign in!

The Cumberland London
If you're seeking to see the best of London, then there's no better start than a stay at The Cumberland London, located within the city center and surrounded by the city's famous sights. Go beyond the touristy and get deeper into the offerings of London with a stay at The Cumberland London, located merely 2.9 km from London Eye.
Take advantage of a wealth of unrivaled services and amenities at The Cumberland London. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring London even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out and luggage storage for guests' convenience.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Each guestroom at The Cumberland London is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience.
In-room entertainment such as cable TV, is provided for guests in select rooms. The hotel also offers a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Cumberland London. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it.
If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions. The Cumberland London offers an excellent variety of recreational facilities. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Around the property
The Cumberland London provides an excellent base for exploring the sights of London in-depth. An afternoon of browsing the works at The British Museum located 2.3 km away can familiarize you with the local art scene.
Get a photograph of yourself in front of Tower of London located 5.7 km away, a must-see for anyone visiting London.
Reasons to stay here
Rooms don't get much cheaper than here, being less than 98% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 99% of other options in the city.
Excellent8.2
Facilities
Exceptional9.5
Location
The restaurant Gordon Ramsay Hell’s Kitchen is located approximately one minute on foot (43 meters) from the property.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
Most recent
From 731 reviews
Location
Service
Cleanliness
Check in
Room comfort
Room size
Breakfast
Value for money
Bathroom
9.6Exceptional
Really enjoyed my stay at The Cumberland. The hotel is only a 20 minute walk from Paddington Station and in a great location right by Marble Arch and Oxford Street. The staff were all super friendly and I was pleasantly surprised to receive a free room upgrade when I checked in. The room itself was a great size, spotlessly clean and very comfortable. The hotel and my room had everything I needed for my stay.
Dear Valued Guest, Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you had such an enjoyable stay at The Cumberland and that you appreciated our convenient location, it is also fantastic to know that you found your room spacious, clean, and comfortable. We are also pleased to hear that our team provided a warm and friendly service and that your room upgrade helped make your stay even more memorable. Your kind comments will be shared with the team. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back in the near future. Kind regards, Guest Services Executive The Cumberland
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9.6Exceptional
Great hotel in great location. Room clean and tidy,nice and quiet with comfy bed. Breakfast fantastic plenty of choice. Will stay agian
Dear Valued Guest, Thank you for taking the time to share your exceptional feedback following your recent stay at The Cumberland. We are delighted to hear that you enjoyed our great location, the cleanliness and comfort of your room, as well as the peaceful atmosphere and comfortable bed. It is also wonderful to know that you had a fantastic breakfast experience and enjoyed the variety of choices available. Your kind comments are truly appreciated, and we are pleased to hear that you are looking forward to staying with us again. We look forward to welcoming you back to The Cumberland in the near future. Kind regards, Guest Services Executive The Cumberland
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10.0Exceptional
The hotel is conveniently located for access to central London. The room was spacious and clean, and I was very satisfied with my stay.
Dear Yugo, Thank you for taking the time to share your feedback following your recent stay at The Cumberland Hotel. We are delighted to hear that you enjoyed our convenient central location and found your room spacious and clean. Your satisfaction is very important to us, and we are thrilled that your stay met your expectations. We look forward to welcoming you back on your next visit to London! Kind regards, Guest Services The Cumberland
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8.4Excellent
The hotel, which used to be the Hard Rock Hotel, still retains the Hard Rock aura. Efficient and quick check-in and check-out. Family room suitable for 4 adults. A fairly large hotel in the SOHO area, Marble Arch, close to transportation. Comfortable beds.
Dear Bettia, Thank you for taking the time to share your feedback following your recent stay at the Cumberland Hotel! We’re thrilled to hear that you enjoyed the efficient check-in and check-out process, as well as the comfort of our family rooms. It’s wonderful that the hotel’s convenient location near Marble Arch and transportation suited your needs. We appreciate your comments about the lingering Hard Rock aura – we strive to maintain a lively and memorable atmosphere for all of our guests. We hope to welcome you and your family back for another great stay soon! Kind regards, Guest Services The Cumberland
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40 meters to public transportation
Airport transfer
Located in London tourist area
Free Wi-Fi in all rooms!
8.4Excellent
“Excellent”
The hotel was excellent in every way staff, rooms, and facilities were all top notch. However, there was a persistent fishy smell that detracted from an otherwise perfect experience.
Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay with us at The Cumberland. We are truly delighted to hear that you found the hotel excellent in every way. However, we are sorry to learn about the unpleasant smell you experienced. Please accept our sincere apologies for any discomfort this may have caused. Your comments have been shared with our Housekeeping and Maintenance managers for immediate investigation and follow-up to ensure this is addressed. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again for a flawless stay. Kind regards, Guest Services Executive The Cumberland
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