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Holiday Inn & Suites Makati
Holiday Inn & Suites Makati
Holiday Inn & Suites Makati
Holiday Inn & Suites Makati
Holiday Inn & Suites Makati
Holiday Inn & Suites Makati
Holiday Inn & Suites Makati

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8.6

Excellent

2,392 reviews

2,392 reviews

Housekeeping46
Breakfast31
Shops15

Very clean rooms and smells good, spacious, comfy bed and pillows.

Jennylind
- May 31, 2022
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Repertory Globe Theatre

50 m

NeoComputer.Net

80 m

Palm Promenade Park

90 m

Bibliarch Bookstore

130 m

Hard Rock Cafe

140 m

Popular landmarks
Robinsons Place Manila

5.2 km

Rizal Park

6.1 km

National Museum

6.2 km

Manila Ocean Park

6.5 km

Fort Santiago

6.8 km

Closest landmarks
V Bar

120 m

Park Square Car Park

150 m

Park Terraces Condo

150 m

Delivery Parking

160 m

Park Square

180 m

Holiday Inn & Suites Makati

GLORIETTA MALL, PALM DRIVE, AYALA CENTER, Makati, Manila, Philippines, 1224 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Manila

Check-in [24-hour]

Airport transfer

Excellent breakfast

370 meters to public transportation

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses or integrates contact tracing with StaySafe.ph

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Airport transfer

Car park

Fitness center

Swimming pool [outdoor]

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

4 travelers have booked today.

Value for money8.1
Location rating9.3
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport4.4 km

Rooms available at Holiday Inn & Suites Makati

Excellent
Room comfort & quality

8.7

Standard Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Standard High Floor
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
1 King Bed Executive Club Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Leisure Non-smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Corner Suite Non-Smoking
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
1 King Standard High Floor
...
    Enter dates to see prices
    Premier Two Double Room
    ...
    • Room size: 32 m²/344 ft²
    • Shower
    • 2 double beds
    Enter dates to see prices
    Suite, 1 King Bed, Non Smoking, Corner
    ...
    • Room size: 48 m²/517 ft²
    Enter dates to see prices
    Deluxe King Room
    ...
    • Room size: 32 m²/344 ft²
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • 2 single beds
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Holiday Inn & Suites Makati?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Holiday Inn & Suites Makati?

    Holiday Inn & Suites Makati is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1500 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Holiday Inn & Suites Makati has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange car rental for you.

    Is breakfast offered at Holiday Inn & Suites Makati?

    Start your mornings right, with the à la carte and continental breakfast options offered at Holiday Inn & Suites Makati. Adults can enjoy breakfast offered with an additional charge of 1250 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Holiday Inn & Suites Makati?

    Holiday Inn & Suites Makati features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

    Can special events be hosted at Holiday Inn & Suites Makati?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Holiday Inn & Suites Makati. Small or intimate events like birthday parties, entertainment events and graduation parties can also be accomodated. Services for in-house catering, wireless internet and audio-visual equipment are offered to help your event go smoothly.

    Can business events be hosted at Holiday Inn & Suites Makati?

    On-site venues and convenient event services make Holiday Inn & Suites Makati an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 120 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Holiday Inn & Suites Makati?

    Holiday Inn & Suites Makati does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Holiday Inn & Suites Makati?

    Ayala MRT Station is the closest train, metro, or bus station, about 350 m away from Holiday Inn & Suites Makati.

    What restaurants are nearby Holiday Inn & Suites Makati?

    Holiday Inn & Suites Makati is located in Makati, famous for good restaurants such as North Park Noodle House, Buffalo Wild Wings and Citron Lobby Bar.

    What popular shopping places are close to Holiday Inn & Suites Makati?

    Holiday Inn & Suites Makati is located in Makati area which features shopping places such as Tesoro's, The Landmark Department Store and SM Makati.

    What are popular attractions near Holiday Inn & Suites Makati?

    Guests at Holiday Inn & Suites Makati can easily visit Palm Promenade Park, Mary Mother of Hope - Landmark Chapel and Ayala Museum located in the Makati area.

    What popular natural sightseeing spots are close to Holiday Inn & Suites Makati?

    Holiday Inn & Suites Makati is located in the Makati area, which is famous for natural sightseeing destinations such as Sample1.

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    See map

    Explore the neighborhood

    What people love about Holiday Inn & Suites Makati

    • 10

      Exceptional
      Cleanliness

      "Very clean rooms and smells good, spacious, comfy bed and pillows."

      Jennylind

      |

      May 31, 2022

    • 9.6

      Exceptional
      Staff 

      "Frontdesk staff was really nice to allow us early check in at no extra cost."

      Marjoulaine

      |

      May 30, 2022

    • 8.4

      Excellent
      Location

      "Nice hotel, good location."

      Rabat

      |

      May 20, 2022

    Overall rating:

    8.6

    Excellent
    2,392 reviews
    Cleanliness
    8.9
    Facilities
    8.4
    Location
    9.3
    Read all reviews >
    What travelers say they love:
    Hotel staff were accommodating.
    Jocelyn from Philippines
    Family with young children
    More about Holiday Inn & Suites Makati

    More about Holiday Inn & Suites Makati

    Holiday Inn & Suites Makati

    Holiday Inn & Suites Makati is the perfect choice for travelers who want to take in the sights and sounds of Manila. Experience an urban escape in Manila with a stay at Holiday Inn & Suites Makati, with its exceptional location right in the city center.
    Holiday Inn & Suites Makati offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Exploring Manila is made even more convenient with the car hire services available at the hotel.
    If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service let you make the most of your room.
    Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Each guestroom at Holiday Inn & Suites Makati is furnished and equipped with handy amenities. Some rooms at Holiday Inn & Suites Makati are equipped with air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
    It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


    Dining and things to do

    Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Holiday Inn & Suites Makati. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.
    Holiday Inn & Suites Makati offers wonderful recreational facilities for guests to enjoy. Finish your vacation days right by dropping in at the massage, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
    Pick up something memorable for yourself or those waiting for you back at home, at the shops.

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    Amenities and facilities
    Excellent
    Facilities

    8.4

    Most talked about facilities

    Housekeeping

    79 mentions

    Breakfast

    67 mentions

    Food & Dining

    29 mentions

    Internet

    29 mentions

    Languages spoken

    • English
    • Filipino

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet [LAN]
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Golf course [on-site]
    • Massage
    • Sauna
    • Spa
    • Steamroom
    • Swimming pool [outdoor]

    Cleanliness and safety

    • Anti-viral cleaning products
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • Bar
    • Coffee shop
    • Restaurants
    • Room service

    Services and conveniences

    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Currency exchange
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Grooming service
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shops
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Kids meal
    • Swimming pool [kids]

    Land sports

    • Golf course (within 3 km)

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Shuttle service

    Available in all rooms

    • Free bottled water
    • In-room safe box
    • Mini bar
    • Refrigerator
    • Satellite/cable channels
    Food and dining
    Breakfast options
    • American
    • Asian
    • Continental
    Restaurants on site

    Flavors Restaurant

    • Cuisine: International
    • Menu: Buffet, A-la-carte
    Location
    GLORIETTA MALL, PALM DRIVE, AYALA CENTER, Makati, Manila, Philippines, 1224
    Exceptional
    Location

    9.3

    Airports

    • Ninoy Aquino International Airport (MNL)
      4.4 km 19 min drive
    • Subic Bay International Airport (SFS)
      84.4 km

    Public transportation

    • Ayala MRT Station
      350 m
    • Buendia 3 MRT Station
      1.1 km

    Hospital or clinic

    • LSM Dental clinic
      200 m

    Shopping

    • Robinsons Place Manila
      5.2 km

    Convenience store

    • Family Mart
      160 m 3 min drive

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Robinsons Place Manila
      5.2 km
    • Rizal Park
      6.1 km
    • National Museum
      6.2 km
    • Manila Ocean Park
      6.5 km
    • Fort Santiago
      6.8 km
    • San Agustin Church
      6.8 km
    • Casa Manila
      6.9 km
    • Quiapo Church
      6.9 km
    • Manila Cathedral
      7.2 km
    • Intramuros
      7.4 km

    Nearby landmarks

    • Repertory Globe Theatre
      50 m
    • NeoComputer.Net
      80 m
    • Palm Promenade Park
      90 m
    • V Bar
      120 m
    • Bibliarch Bookstore
      130 m
    • Hard Rock Cafe
      140 m
    • Park Square Car Park
      150 m
    • Park Terraces Condo
      150 m
    • Delivery Parking
      160 m
    • Power Books
      170 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Maximum 2 children under 13 years old will receive breakfast free of charge when guests book rooms inclusive of breakfast.
    • Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
    • Due to COVID-19 circumstances, we request that you check travel restrictions and relevant travel advisories before booking and travelling.
    • Based on current government guidelines, only fully vaccinated adults and minors 18 years old and below either fully vaccinated or unvaccinated are allowed inside the hotel. Pool and gym are operating at limited capacity and require a prior reservation at the Front Desk."
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee1500 PHP
    • Travel time to airport (minutes)30

    Extras

    • Breakfast charge (unless included in room price)1250 PHP

    The property

    • Non-smoking rooms/floorsno
    • Number of bars/lounges1
    • Number of floors16
    • Number of restaurants1
    • Number of rooms 348
    Property announcements

    Guests are required to present the credit card used to secure the booking and a valid photo ID during check-in. Failure to do so will result in guest being charged immediately upon arrival. If guest is not the card-holder, please provide an authorisation letter from the original card-holder together with a photocopy of the card holder's identification card, along with a signature and the credit card. Senior citizen discount is only applicable for best available rates.

    Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

    Reviews of Holiday Inn & Suites Makati from real guests

    Provided by verified guests of Agoda
    8.6
    /
    10
    Cleanliness8.9
    Facilities8.4
    Location9.3
    Room comfort and quality8.7
    Service8.8
    Value for money8.1
    High score for Manila
    Rating
    9+ Exceptional (416)
    8-9 Excellent (282)
    7-8 Very Good (296)
    6-7 Good (79)
    <6 Below Expectation (67)
    Time of the year
    Mar - May (261)
    Jun - Aug (318)
    Sep - Nov (246)
    Dec - Feb (315)
    All guests (1,817)
    All room types
    All languages

    Show reviews that mention 

    Showing 1,140 verified guest comments
    12345
    9.6
    Exceptional
    margaret from Philippines
    Couple
    Standard Room
    Stayed 1 night in July 2018

    Superb Service”

    My wife and I stayed at Holiday Inn & Suites Makati for a night before going home to Bacolod City the next day. Together with us are some friends but one of them she is not feeling well and was able to deeply sleep in her room. A friend of our kept calling her room but no one was answering the phone in the room. She notified the hotel and inform their hotel manager ( I forgot to get her name). The manager decided to accompany us to our friends room with together with their security staff. We discovered that she was alright and just had a deep sleep because she was tired and not feeling so well. Then the hotel manager ask our friend if she want the assistance of their hotel nurse, our friend gladly accepted the offer and was impressed with the service given to her. To the hotel manager, sorry I forgot your name but I deeply appreciate your service and professionalism. We were checked-in last July 28, 2018 rm724. I highly recommend Holiday Inn & Suites Makati.

    Reviewed August 05, 2018

    See room deals

    Dear Margaret, Thank you for the review and for sharing your experience at Holiday Inn & Suites Makati. We appreciate your recommendation! Sincerely, Your team at Holiday Inn & Suites Makati

    Responded August 08, 2018
    Holiday Inn & Suites Makati
    8.7
    Excellent
    Richmond from Philippines
    Couple
    King Leisure Non-smoking
    Stayed 1 night in September 2013

    A truly relaxing and comfortable stay ”

    convenient location, spacious room, relaxing atmosphere

    Our stay at the Holiday Inn Makati was truly a relaxing one. The hotel is situated beside the newly renovated Glorietta wing which bring utmost convenience for the hotel's guest. Its location provides easy access to the shopping mall where one can shop, dine, watch a movie, or just stroll around. The lobby floor of the hotel is on the 4th floor. The front desk, Flavors (its main restaurant), and the lobby bar can be found here. The check in process is okay, it's not as quick or has a clear line for queuing so this could be a little confusing when people suddenly arrive at the same time. Luckily that was not the case during our stay. The hotel offers a special price of 2,000Php that already includes a breakfast buffet for 2 and access to the Club Lounge at the 19th floor (which provides snacks and refreshments during the morning and afternoon). A good deal if you've got nothing much to do. One thing I'm happy to note is that the hotel was built for the guest in mind, outlets were to locate and the room was spacious as advertised. There are two pillows provided: soft and firm. So, it is up to the guest to choose on which one to use. It was just unfortunate, we were not able to take a dip in the swimming pool located at the roof deck due to the bad weather during the weekend. Nevertheless, the great breakfast perked us up and we just relaxed by watching TV in the room before we had our room for check-out. Unlike in other hotels, the valet parking is free for the hotel guest (as it should be), no hidden charges or separate payment for the valet. I hope Holiday Inn Makati would be able to sustain and maintain its level of service and attention. I highly recommend this hotel for those looking to stay or have business to attend in the Makati area.

    Reviewed September 23, 2013

    See room deals

    9.3
    Exceptional
    Jihan from Brunei Darussalam
    Couple
    Stayed 2 nights in August 2014

    Great location and great hotel”

    1) Location; 2) Cleanliness; 3) Comfort

    I had a very pleasant stay at Holiday Inn Makati over the weekend. The room was fantastic as it was very clean and very modern. The bed was so comfy and I loved the option of having a soft or firm pillow! However, I booked a smoking room, but upon check-in, the room wasn't even ready yet (and I had even arrived later than expected), so I had to be put in another room temporarily where I could freshen up. This didn't really bother me too much, but it may bother other guests if it happens to them. Also, when I finally got the smoking room that was originally booked for me, the room smelled heavily of smoke. I understand that it is a smoking room, but it could do well to have the room thoroughly cleaned despite this fact, especially as I am a non-smoker but my partner is. Luckily it wasn't the bed that smelled, but I think it was the carpet, so maybe a quick steam clean before the guests are moved into it would be good. Anyway I gave the room a quick spray of perfume, and eventually the smell went away. Otherwise, despite my short stay at Holiday Inn, I was very impressed with the quality of the room and hotel. I have stayed at a few Holiday Inns around the world, and I have to say that Holiday Inn Makati is probably one of the nicest.

    Reviewed August 11, 2014

    See room deals

    9.0
    Exceptional
    Benedict from Philippines
    Couple
    King Leisure Non-smoking
    Stayed 1 night in August 2013

    Cozy, new hotel”

    brand new, directly linked to shopping mall, international brand

    Holiday Inn & Suites Makati is a new hotel built in the heart of Makati's shopping district. It is directly linked to Glorietta and a few minutes walk from Greenbelt and SM Makati. There are several other hotels in the area but in terms of access to Glorietta Mall, it is the closest. If you are visiting Makati to do some shopping, this hotel is highly recommended. Furthermore, this hotel is new so the facilities and rooms are really clean.

    Reviewed August 14, 2013

    See room deals

    9.7
    Exceptional
    Ryan from Philippines
    Family with teens
    2 Twin Standard High Floor
    Stayed 1 night in September 2013

    Comfortable stay on top of a shopping mall”

    comfortable beds, excellent location, fast and friendly staff

    We had an excellent stay at Holiday Inn and Suites. Our room was comfortable and clean. This made me extend our stay for another night. Check-in and out was fast. We felt the friendliness and sincere smiles of the staff. Airport shuttle is also available upon request and is more affordable compared to nearby 5 star hotels. I find the breakfast at Level 4 to be nothing special but still okay. I will recommend this hotel to those who will be staying in Makati for business or shopping, as this property is centrally located in business district as well as direct access to Glorietta Mall. Greenbelt Mall is also located nearby. Booking a room with club lounge access is highly recommended.

    Reviewed September 30, 2013

    See room deals

    9.6
    Exceptional
    Gaurav from Singapore
    Business traveler
    King Leisure Non-smoking
    Stayed 3 nights in December 2016

    Amazing staff, great location”

    This was my third time in Manila and I returned to stay in Holiday Inn, Makati once again. There are many great things about this hotel, it is close to the airport, in the CBD area, next to various restaurant in greenbelt and malls namely Glorietta's and Rustan's. The food options in the restaurants are good and the gym is well maintained and has good facilities. The best part however is the staff, I travel around the region and the staff here is probably the best and most helpful, I have seen till date. Even if all other facilities were bad, I would return to this hotel just for the staff...they are simply the best !!!! The in house spa is nice and the masseuse are skilled. Now just for the sake of giving some suggestion...The food options at the roof deck can be improved a bit.

    Reviewed December 23, 2016

    See room deals

    8.7
    Excellent
    Zaki from Malaysia
    Business traveler
    Standard Room
    Stayed 7 nights in November 2015

    Service Above and Beyond”

    location. staff. support services

    I have been staying with holiday inn all over the world for most of my trips. One gets use to the look and feel of a Holiday Inn no matter where they are in the world. What makes one stand out above the rest is how well a guest was greeted, treated and serviced during the whole stay by the team of hotel staff from the bell boy to the guest relations. I have to say that the Holiday Inn and Suites Makati have raised the bar so high above the rest. Their team of staff really provide service above and beyond. Great experience staying there!

    Reviewed November 24, 2015

    See room deals

    8.7
    Excellent
    Zaki from Malaysia
    Business traveler
    Stayed 7 nights in November 2015

    Excellent Service”

    location. Service. Staff

    I have been staying with holiday inn all over the world for most of my trips. One gets use to the look and feel of a Holiday Inn no matter where they are in the world. What makes one stand out above the rest is how well a guest was greeted, treated and serviced during the whole stay by the team of hotel staff from the bell boy to the guest relations. I have to say that the Holiday Inn and Suites Makati have raised the bar so high above the rest. Their team of staff really provide service above and beyond. Great experience staying there!

    Reviewed November 24, 2015

    See room deals

    9.0
    Exceptional
    YAMADA from Japan
    Business traveler
    2 Twin Standard High Floor
    Stayed 6 nights in February 2014

    More than Holiday Inn”

    Clean, safe and good location

    Holiday Inn is a wellknown hotel in the world needless to say, however, this hotel in Makati is a brand new and superior than the Holiday Inn I have experienced in the USA. I would recommend this Holiday Inn for the traveller who is looking for an accomodation closer to the hotel one class higher but do not wish to spend for same. I stayed for a business purpose this time and requesetd for a company rate as it is rather expensive compared with normal Holiday Inn if I will stay there for longer periods.

    Reviewed February 25, 2014

    See room deals

    9.2
    Exceptional
    Perseus from Philippines
    Family with young children
    2 Twin Standard High Floor
    Stayed 1 night in October 2019

    Breakfast Menu Improvement especially on a weekend. ”

    It was indeed a good stay for me what disappoints me is that on a Sunday, i think the breakfast menu should really be good especially at its rate 1,248 if i not mistaken, the basic like corned beef, beef tapa, tocino, danggit, red hotdog are not there. the chicken longganisa is also disappointing. the dilis is not that good in terms on its doneness its overcooked and the taho refill is very disappointing because we are not late for our breakfast but yet the tahoo is one time big time serving ? When there is nothing left even if its not 10am or earlier its over. Well sad life for the taho lovers especially for the kids. I think like other hotels there is separate tray for ready scrambled eggs and it should not be asked from the omelet station. I think the rate should not be at far from the taste and its price. Its really a no match compare to novotel wide breakfast menu which i think their for breakfast lower compare to holiday inn but ill double check. But thank u holiday inn such a great stay with you but pls improve. I remember why i booked a room because 1 of the good things is your food i don't what happened because when had our mid year sales conference (corporate) the food is spectacular from breakfast -dinner on 4 days stay there.

    Reviewed October 13, 2019

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    Dear Perseus, Thank you for staying at Holiday Inn & Suites Makati. We apologize that our breakfast spread did not meet your expectations. Your feedback is very much appreciated. Sincerely, Your Team at Holiday Inn & Suites Makati

    Responded October 18, 2019
    Holiday Inn & Suites Makati
    9.7
    Exceptional
    Joann from United States
    Couple
    Standard Room
    Stayed 3 nights in April 2014

    Great experience and close to everything.”

    Clean, good location and excellent service.

    Awesome! Was my first time and already begun sharing hotel location and service to other friends. Have many friends visiting the Manila and we're encouraging them to stay at the new Holiday Inn and Suites Makati.

    Reviewed April 28, 2014

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    8.3
    Excellent
    Cheng from Malaysia
    Business traveler
    Standard Room
    Stayed 1 night in August 2014

    great location for shopping and urban hotel. ”

    location / location / location .

    its My first tried staying in Holiday In Makati. even thought my self holiday In member. Holiday Inn and Suites Makati is new ! about 1 year Old operation. My booking is standard single room but they give me a up grade to deluxe . room size is spacial but over looking Roof top !! ha..ha..that what will you expect when staying in city hotel . as mall is just a foot step outside the main entrance . GreenBelt is walking distance about 10 minute. even thought is connected ! but One thing s for sure ..you will have plenty of restaurant and shopping store and cinema just near by ! you will never get bore staying here ....

    Reviewed September 03, 2014

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    8.8
    Excellent
    stephani from Indonesia
    Business traveler
    King Leisure Non-smoking
    Stayed 5 nights in March 2017

    Nice Staffs and Great Location”

    Holiday Inn Makati has always been my favorite choice when I travel to Manila. The location is just perfect with connecting door to Glorietta Mall and lots of coffee shops and eateries around. I want to thank Mr.Emman who I believe was the housekeeping supervisor who apologized about the coffee in the room which was not refilled properly. Mr.Emman went to my room and gave me the most beautiful and tasty chocolates. It was a very nice gesture. Will be back for sure.

    Reviewed March 13, 2017

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    9.0
    Exceptional
    Christopher from Australia
    Business traveler
    Standard Room
    Stayed 2 nights in December 2013

    Brand new 5-star hotel in great location.”

    New and clean hotel with 5-star facilities + great location for access to food & shopping.

    I was impressed by the design of the new Holiday Inn, which is located centrally within the busy Makati business district of Manila. Walking distance to good restaurants & shopping - also good access to the airport. Attentive and friendly hotel staff made my stay an enjoyable one.

    Reviewed January 21, 2014

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    9.7
    Exceptional
    Roberto from Philippines
    Solo traveler
    Standard Room
    Stayed 4 nights in April 2015

    Housekeeping staff is awesome, very polite”

    Location, room cleanliness, polite staff

    Fantastic, I really enjoyed my stay, I love my room it's big and very clean, nice view outside, location is great, I don't get tired going up and down to do shopping, staffs are very polite and accommodating, looking forward to see holiday inn and suites makati again soon

    Reviewed April 14, 2015

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    9.2
    Exceptional
    John from Philippines
    Couple
    King Leisure Non-smoking
    Stayed 2 nights in June 2018

    Excellent as usual”

    I would like to commend the staff at Holiday Inn and Suites Makati for arranging the small greeting and surprise cake for my parents on their 50th Wedding Anniversary. I expected a small sign but they prepared that and a delicious cake in the room.

    Reviewed June 18, 2018

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    Dear John, Thank you for the review and for choosing Holiday Inn & Suites Makati for the celebration of your parents 50th Wedding Anniversary. We're very happy to hear that you had an excellent stay and we hope to see you again! Sincerely, Your team at Holiday Inn & Suites Makati

    Responded June 22, 2018
    Holiday Inn & Suites Makati
    9.0
    Exceptional
    Mark from United States
    Couple
    Standard Room
    Stayed 3 nights in May 2014

    Excellent hotel in a great location”

    Next to Glorieta Mall, Nice rooms, Well-trained staff

    If you need to stay in Makati then this is an excellent choice. It is up to the standards of the best hotels in Manila, but it costs quite a bit less. The rooms are very clean and kept in good repair. There is a nice big TV with lots of channels in various languages. There are even various easy access TV inputs if you want to hook up an external device to the TV. The bathroom comes with all the soaps and shampoos and they are all replaced with new ones every day. The cleaning service is outstanding. I left some dirty clothes on the floor and when I returned to the room they were all picked up and neatly folded for me. The pool is on the roof and is nice, but nothing special. There are plenty of lounge chairs with shade if you want to relax by the pool. The food and laundry prices are very high so we just ate out which is very easy because the hotel is connected to the Glorieta Mall. If you like top-notch hotels, but don't want to pay $200+ a night, then this is an excellent choice.

    Reviewed June 02, 2014

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    9.0
    Exceptional
    Chee from Singapore
    Couple
    King Leisure Non-smoking
    Stayed 1 night in August 2013

    Clean room and great location”

    New establishment with great location and friendly staff

    First time to Manila and also our first time stay in Holiday Inn hotel. The room is spacious and location is near major shopping centre. One bad thing was that we were looking for the lobby to check in. Stated in the directory of the hotel that the lobby is on the L floor. But when we got into the lift, there isn't a L floor button. The level you should look for is the 4th floor. As we only stay for one night, the area is too much for us to finish exploring. The hotel is near the MRT too. Generally a satisfied stay. :)

    Reviewed September 03, 2013

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    9.7
    Exceptional
    Fadillah from Brunei Darussalam
    Family with young children
    2 Twin Standard High Floor
    Stayed 5 nights in July 2015

    100% Satisfied ”

    Location, Staff friendly, Worth the money

    One word me and my family definitely coming back to Holiday Inn, it was a great experience staying there, and the staff is friendly and very clean, and i love the safety and the security, i stayed there with my two young kids every night i left them at the hotel for me and my wife spending together outside, we just tell the receptions where our kids is stayed at the room, and they promised will be looking at their safety, that's why i love this Hotel so much, we will definitely coming back to Holiday Inn and i miss Holiday Inn already.

    Reviewed July 28, 2015

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    9.6
    Exceptional
    Sandy from Singapore
    Solo traveler
    Stayed 2 nights in May 2019

    Top notch service in a location so convenient”

    Holiday Inn & Suites Makati's primary strength is it's fantastic service. I asked for an early check-in and I didn't receive any if's and but's - just a ready smile and a ready room for me to drop my bags and freshen up for my meeting! What a breath of fresh air from staff who are typically ruled by the book. Everyone was so courteous and the room was pleasant every day. And with the hotel's direct access to Glorietta, what else is there to ask for?

    Reviewed February 26, 2020

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    Dear Sandy, Thank you for staying at Holiday Inn & Suites Makati. I appreciate you for taking the time to write us a review following your recent stay. I’m pleased to hear that your recent stay was made memorable by our service. The team and I look forward to welcoming you back. Sincerely, Andy Belmonte Hotel Manager

    Responded March 03, 2020
    Holiday Inn & Suites Makati
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