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28 travelers have booked today.
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Hotel CLAD in Gotemba is a unique accommodation within Gotemba Premium Outlets. Enjoy shopping, stunning views of Mt. Fuji, hot spring resort, onsite restaurant. Perfect for travelers seeking shopping, relaxation, and natural beauty. Explore the stunning nature and captivating views of Mt. Fuji in Gotemba, a charming town perfect for outdoor enthusiasts. Stay at the luxury Hotel CLAD for a memorable getaway with express check-in/check-out, a rejuvenating hot spring bath, and delectable dining options. Discover nearby attractions like Hakone, Lake Ashi, and the Gotemba Premium Outlets. Enjoy fishing at Lake Higashiyama and exploring historical sites like Higashiyama Kyukishitei. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Sparkling clean
470 meters to Gotemba Premium Outlets
Front desk [24-hour]
Great Breakfast
Great View
Free Wi-Fi
Free parking
Spa
Front desk [24-hour]
Restaurant
Massage
Luggage storage
Breakfast
28 travelers have booked today.
Location rating score
Value for money | 8.7 |
Location rating | 9.1 |
Is car parking available at HOTEL CLAD?
HOTEL CLAD has car park nearby free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Does HOTEL CLAD offer an option for contactless check-in and check-out?
At HOTEL CLAD, customers can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.
What was the average room rate for HOTEL CLAD been in the past month?
The typical room rate for HOTEL CLAD in the past month is 29286.27 JPY, compared to city's average of 14616.7 JPY.
What payment options are supported at HOTEL CLAD?
Enjoy the flexibility of easy payment at HOTEL CLAD which accepts up to 9, with payment card options including American Express, Visa, MasterCard, UnionPay, and Cash.
What do visitors like most about HOTEL CLAD?
Past visitors that stayed at HOTEL CLAD have given this property a rating of 9.373 for its remarkable cleanliness as the primary highlight for their stay.
What is the verified guest review consensus about HOTEL CLAD's coffee?
100.0% of our verified guest ratings have given an optimistic review and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for HOTEL CLAD down in the review section.
What is the verified guest review consensus about HOTEL CLAD's wellness amenities?
60.0% of our verified visitor assessments have given a positive appraisal and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for HOTEL CLAD down in the review section.
What is the average rating that past Couples' have given to HOTEL CLAD?
Past couple travelers that have stayed at this property have given HOTEL CLAD an average rating of 9.1. You can look up on more descriptive customer reviews, and remarks by filtering for a specific type of verified guest travelers down in the review section.
What is the nearest train, metro, or bus station to HOTEL CLAD?
The nearest train, metro, or bus station is Gotemba Station, 3015.2 m away from HOTEL CLAD.
What famous shopping places are nearby HOTEL CLAD?
Shopping options in HOTEL CLAD’s Gotemba neighborhood include Gotemba Premium Outlets.
Is breakfast offered at HOTEL CLAD?
Wake up to a fantastic buffet breakfast at HOTEL CLAD. Customers can enjoy breakfast offered with an additional charge of 2750 JPY for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.
Unwind and Indulge: Entertainment Facilities at HOTEL CLAD
At HOTEL CLAD in Gotemba, Japan, you can experience a world of relaxation and entertainment like no other. Alongside its renowned massage and spa services, the hotel boasts an array of top-notch entertainment facilities that are sure to keep you entertained throughout your stay.
Step into the hotel's state-of-the-art fitness center, where you can break a sweat and maintain your fitness routine. Equipped with modern exercise machines and equipment, this facility offers a wide range of options for both cardio and strength training. Whether you prefer lifting weights, running on the treadmill, or joining a group fitness class, you'll find everything you need to stay active and energized.
For those who enjoy a touch of friendly competition, the hotel also features a well-appointed game room. Challenge your travel companions to a game of billiards or table tennis, or try your hand at the arcade games available. With a lively atmosphere and a variety of entertainment options, this game room is the perfect place to unwind and have some fun.
In addition to these facilities, HOTEL CLAD also offers a stylish and inviting karaoke room. Gather your friends or family and showcase your singing talents in a private and comfortable setting. Choose from a vast selection of songs and let loose as you belt out your favorite tunes. Whether you're a seasoned performer or a karaoke enthusiast, this room is sure to provide endless hours of entertainment and laughter.
With its impressive range of entertainment facilities, HOTEL CLAD ensures that every guest has a memorable and enjoyable stay. From working out in the fitness center to engaging in friendly competition in the game room or belting out your favorite songs in the karaoke room, there's something for everyone to enjoy at this exceptional hotel.
Convenience at Your Fingertips: HOTEL CLAD's Exceptional Facilities
HOTEL CLAD in Gotemba, Japan, offers an array of convenience facilities to ensure a seamless and comfortable stay for all guests. With a strong focus on providing top-notch services, this hotel goes above and beyond to cater to the needs of every traveler.
One of the standout features of HOTEL CLAD is its laundry service and laundromat. Whether you're on a long vacation or a quick business trip, you can effortlessly keep your clothes fresh and clean. Additionally, the hotel offers dry cleaning services, ensuring that your favorite outfits are always ready for any occasion.
For the safety-conscious traveler, HOTEL CLAD provides safety deposit boxes to store your valuable belongings securely. You can have peace of mind knowing that your passports, cash, and other important items are well-protected.
Stay connected with the world during your stay with the complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work emails or share your travel experiences with friends and family, you can do so effortlessly.
For those who enjoy a smoke, HOTEL CLAD has a designated smoking area where you can indulge without inconveniencing others.
Other notable facilities include express check-in/check-out for a hassle-free arrival and departure, luggage storage to keep your belongings safe, and vending machines for quick snacks and drinks.
To ensure a clean and comfortable environment, the hotel provides daily housekeeping services, ensuring that your room is always tidy and fresh.
With its exceptional convenience facilities, HOTEL CLAD is the perfect choice for travelers seeking a hassle-free and enjoyable stay in Gotemba, Japan.
Convenient Transport Facilities at HOTEL CLAD
At HOTEL CLAD, we understand the importance of hassle-free travel, which is why we offer a range of convenient transport facilities for our guests. Whether you're exploring the stunning sights of Gotemba or embarking on exciting tours, we have you covered. Our hotel provides a taxi service, ensuring that you can easily reach your desired destinations without any delays or confusion. Additionally, for guests who prefer to drive, we offer a spacious car park free of charge, allowing you to park your vehicle with ease and peace of mind. With our self-parking option, you can conveniently come and go as you please, ensuring a seamless travel experience throughout your stay at HOTEL CLAD.
Indulge in Culinary Delights at HOTEL CLAD's Dining Facilities
At HOTEL CLAD in Gotemba, Japan, guests can embark on a gastronomic journey like no other with its exceptional dining facilities. The hotel boasts a renowned restaurant that offers a delectable array of dishes, showcasing the finest flavors of Japanese cuisine. From traditional sushi and sashimi to mouthwatering tempura and sukiyaki, guests can savor the authentic tastes of Japan right within the comfort of the hotel.
In addition to the restaurant, HOTEL CLAD also provides a delightful breakfast buffet to kick-start your day. Indulge in a wide selection of freshly baked pastries, aromatic coffee, and an assortment of international and local dishes. Whether you prefer a hearty breakfast or a light and healthy meal, the breakfast buffet caters to every palate and dietary preference.
To ensure a seamless experience, HOTEL CLAD offers daily housekeeping services, allowing guests to return to a clean and tidy room after a day of exploration. For those who prefer to dine in the comfort of their own room, the hotel also offers grocery deliveries, ensuring that you have everything you need for a satisfying meal without stepping outside. With its exceptional dining facilities, HOTEL CLAD promises an unforgettable culinary experience for all guests.
Discover the Serenity of Gotemba, Japan
Nestled at the foot of the majestic Mount Fuji, Gotemba is a picturesque town that offers a perfect blend of natural beauty and cultural charm. As you step into this tranquil haven, you will be greeted by breathtaking views of the iconic volcano, which stands tall and proud in the distance. The crisp mountain air and lush greenery create a serene atmosphere that is sure to rejuvenate your mind, body, and soul.
Gotemba is not only known for its awe-inspiring landscapes but also for its hot springs, or onsen, which are scattered throughout the area. Immerse yourself in the healing waters and let your worries melt away as you soak in the therapeutic benefits of these natural wonders. After a relaxing dip, explore the charming streets of the town, where you will find traditional Japanese architecture, quaint shops selling local crafts and souvenirs, and mouthwatering local cuisine.
For those seeking adventure, Gotemba offers a multitude of outdoor activities. Hike through the scenic trails that wind their way around Mount Fuji, or challenge yourself with a thrilling climb to the summit. If you prefer a more leisurely experience, take a leisurely bike ride through the countryside, or tee off at one of the world-class golf courses in the area. No matter what your interests, Gotemba has something to offer everyone.
Whether you are looking to relax and unwind or embark on an exciting adventure, Gotemba is the perfect destination. With its stunning natural beauty, cultural treasures, and endless opportunities for exploration, this charming town is sure to captivate your heart and leave you with unforgettable memories.
Convenient Transportation Options from Nearby Airports to HOTEL CLAD in Gotemba, Japan
Located in the picturesque town of Gotemba, Japan, HOTEL CLAD is a luxurious retreat nestled at the foot of Mount Fuji. Traveling to this exquisite hotel is a breeze, thanks to the convenient transportation options available from the nearby airports.
If you are arriving at Tokyo Haneda Airport, you can easily reach HOTEL CLAD by taking a combination of trains and buses. From the airport, take the Tokyo Monorail to Hamamatsucho Station, and then transfer to the JR Yamanote Line to reach Tokyo Station. From Tokyo Station, board the JR Tokaido Shinkansen towards Mishima Station. Once you arrive at Mishima Station, you can take a direct bus to Gotemba Station, which is just a short walk away from HOTEL CLAD.
Alternatively, if you are flying into Tokyo Narita Airport, you can also reach HOTEL CLAD with ease. From the airport, take the Narita Express train to Tokyo Station. Once at Tokyo Station, transfer to the JR Tokaido Shinkansen towards Mishima Station. From Mishima Station, you can then take a direct bus to Gotemba Station, which is conveniently located near HOTEL CLAD.
Whether you choose to arrive at Tokyo Haneda Airport or Tokyo Narita Airport, the journey to HOTEL CLAD in Gotemba is a seamless and enjoyable experience. With a combination of trains and buses, you can easily reach this stunning hotel and begin your unforgettable stay in the heart of Japan's natural beauty.
Discover the Surrounding Landmarks near HOTEL CLAD
Nestled in the picturesque town of Gotemba, HOTEL CLAD offers an ideal base for exploring the stunning natural beauty and cultural attractions that surround it. Just a short distance away, you'll find a variety of landmarks and attractions to enhance your stay. Gotemba Kogen Toki no Sumika, a popular destination for families, offers a range of entertainment options including a beautiful garden, a museum, and a light show that will leave you mesmerized.
For those looking to indulge in local flavors and experiences, a visit to Ashigara Service Area Upline is a must. This vibrant rest area showcases a variety of local specialty products, allowing you to savor the taste of Gotemba.
Nature enthusiasts will be captivated by the breathtaking beauty of Otome Toge, a mountain pass that offers panoramic views of the surrounding landscape. The nearby Fuji Bussharito Heiwa Park is a serene oasis where you can relax and soak in the tranquil atmosphere.
History buffs should not miss the opportunity to explore the Kirin Distillery Fuji, where you can learn about the art of sake brewing and sample some of the finest Japanese spirits. Chichibunomiya Memorial Park, a former imperial villa, offers a glimpse into the region's rich history and is perfect for a leisurely stroll.
Venture a bit further and you'll discover Fujisan Juku no Mori, a charming forested area that provides a peaceful retreat from the hustle and bustle of the city. Komakado Kazaana Cave, a mystical limestone cave, offers a unique experience as you explore its fascinating rock formations.
For a taste of traditional Japanese architecture, Higashiyama Kyukishitei is a beautifully preserved teahouse where you can enjoy a cup of tea while admiring the stunning garden. Otainai Seikoen, a tranquil Japanese garden, is another hidden gem that offers a serene escape from the outside world.
With its prime location, HOTEL CLAD provides easy access to these captivating landmarks and attractions, ensuring a memorable stay filled with exploration and discovery.
Convenient Public Transport Stations near HOTEL CLAD in Gotemba, Japan
Situated in the charming town of Gotemba, HOTEL CLAD offers easy access to several public transport stations, ensuring a seamless and convenient travel experience for guests. Just a short distance away, you'll find Fujioka Station, a bustling transportation hub that connects you to various destinations in the area. Whether you're planning to explore the scenic beauty of Mount Fuji or visit nearby attractions, Fujioka Station serves as an excellent starting point for your adventures.
Another nearby option is Minami-Gotemba Station, located within walking distance of HOTEL CLAD. This station provides convenient access to the surrounding area, making it a great choice for guests who want to explore the region at their own pace. From Minami-Gotemba Station, you can easily reach popular attractions such as the Gotemba Premium Outlets, renowned for its wide range of designer stores, and the beautiful Lake Yamanaka, where you can enjoy breathtaking views of Mount Fuji.
For those arriving by train, Gotemba Station is also within close proximity to HOTEL CLAD. This well-connected station offers direct connections to major cities like Tokyo and Yokohama, making it a convenient choice for travelers coming from different parts of Japan. From Gotemba Station, you can easily access local buses and taxis, allowing you to explore the surrounding area with ease.
No matter which public transport station you choose, HOTEL CLAD's prime location ensures that you can easily navigate the region and make the most of your stay in Gotemba, Japan.
Delicious Dining Options Nearby
When it comes to dining options, HOTEL CLAD is surrounded by a variety of fantastic restaurants. Just a short distance away, you'll find Sawayaka Gotemba Interchange Branch, a popular local eatery known for its delicious Japanese cuisine. If you're in the mood for some mouthwatering sushi, head over to Numazu Uogashi Sushi, where you can indulge in an array of fresh and flavorful seafood dishes. For those looking to satisfy their craving for traditional Japanese sweets, Toraya Kobo is the perfect place to visit. And if you're in the mood for some shopping and dining, Sawayaka Gotemba Premium Outlet branch offers a range of dining options to suit every palate. Whether you're in the mood for a hearty bowl of ramen at Tsukemen Byakko or a cup of freshly brewed coffee at Kona's Coffee Gotemba, there's something for everyone near HOTEL CLAD.
Shop 'til You Drop in Gotemba
Located in the heart of Gotemba, HOTEL CLAD is surrounded by a plethora of shopping landmarks that will delight even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find the PLAZA Gotemba Premium Outlets store, where you can indulge in some retail therapy and score great deals on designer brands. For sports enthusiasts, the adidas/Reebok factory outlet Gotemba is a must-visit, offering a wide range of athletic apparel and footwear at discounted prices. If you're in the mood for some home decor shopping, head over to Francfranc Shibuya or Le Creuset Gotenba outlet store, where you'll find stylish and high-quality items to spruce up your living space. And for those with a sweet tooth, Ebisembei-no-Sato is a local favorite, offering a variety of delicious traditional Japanese rice crackers. With such a diverse range of shopping options right at your doorstep, HOTEL CLAD is the perfect base for a memorable shopping spree in Gotemba.
Affordable Luxury: Experience HOTEL CLAD at a Great Value
At HOTEL CLAD, you can indulge in a luxurious stay without breaking the bank. With an average price of $213 per room, this exquisite hotel offers exceptional value for money. Compared to the average price of a hotel room in Gotemba, which stands at $122, HOTEL CLAD provides a premium experience at a competitive rate.
Step into HOTEL CLAD and be greeted by a world of elegance and sophistication. From the moment you enter, you'll be captivated by the stylish decor, impeccable service, and attention to detail. With spacious and well-appointed rooms, each designed with your comfort in mind, you'll feel pampered and relaxed throughout your stay.
Whether you're visiting Gotemba for business or leisure, HOTEL CLAD is the perfect choice. Immerse yourself in the breathtaking natural beauty of the surrounding area, including the iconic Mount Fuji. After a day of exploring, unwind in the hotel's luxurious amenities, including a rejuvenating spa and a rooftop terrace with panoramic views. With HOTEL CLAD's exceptional pricing, you can experience a truly memorable stay in Gotemba without compromising on quality.
Highly Recommended Hotel with Stunning Views
HOTEL CLAD in Gotemba, Japan, is a hidden gem that comes highly recommended by its delighted guests. With its stunning views and impeccable service, this hotel is a must-visit for travelers seeking a memorable stay.
From the moment you step into HOTEL CLAD, you will be greeted by a warm and friendly staff at the Front desk. They go above and beyond to ensure that your every need is met, making you feel right at home. The staff's helpfulness and friendliness truly enhance the overall experience.
The rooms at HOTEL CLAD are a true highlight. Not only are they nice and super clean, but they also boast an interesting layout for twin rooms. The attention to detail in the cleanliness and design of the rooms is evident, allowing guests to relax and unwind in utmost comfort. You can expect nothing less than a pristine and comfortable stay at this hotel.
One of the standout features of HOTEL CLAD is its breathtaking view. With a perfect vantage point, guests can enjoy panoramic vistas that will leave them in awe. Whether you're gazing at the majestic Mount Fuji or taking in the scenic beauty of the surrounding area, the view from the hotel is simply unparalleled.
Overall, HOTEL CLAD is a fantastic choice for travelers looking for a top-notch hotel experience. With its new and beautiful facilities, attentive staff, spotlessly clean rooms, and jaw-dropping views, this hotel exceeds expectations and is a true gem in Gotemba, Japan. Book your stay at HOTEL CLAD today and prepare to be amazed!
Exceptional Customer Ratings for HOTEL CLAD in Gotemba, Japan
HOTEL CLAD in Gotemba, Japan has received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 9.0, guests have consistently praised the hotel for its outstanding value, facilities, cleanliness, location, and staff performance.
One of the standout features of HOTEL CLAD is its exceptional value for money. With an impressive rating of 8.6 for value, guests have expressed their satisfaction with the reasonable prices and the high-quality services and amenities offered by the hotel. Whether you're traveling on a budget or looking for a luxurious getaway, HOTEL CLAD provides excellent value that exceeds expectations.
In addition to its value, HOTEL CLAD also stands out for its top-notch facilities. With a rating of 9.1, guests have raved about the hotel's modern and well-maintained amenities. From spacious and comfortable rooms to state-of-the-art fitness centers and relaxing spa facilities, HOTEL CLAD ensures that guests have everything they need for a truly enjoyable stay.
Furthermore, HOTEL CLAD has been highly praised for its cleanliness, with a remarkable rating of 9.4. Guests have consistently mentioned the spotless condition of the rooms and public areas, highlighting the hotel's commitment to maintaining a high standard of cleanliness and hygiene.
The hotel's convenient location has also contributed to its positive ratings, with a score of 9.0. Situated in the beautiful city of Gotemba, guests have easy access to popular attractions, shopping centers, and dining options. Whether you're exploring the stunning natural landscapes or indulging in retail therapy, HOTEL CLAD's prime location ensures that you can make the most of your stay.
Last but not least, the staff performance at HOTEL CLAD has been highly praised, with a rating of 8.9. Guests have consistently mentioned the friendly, attentive, and professional service provided by the hotel staff. From the moment you check-in until the time of your departure, the staff at HOTEL CLAD go above and beyond to ensure that your stay is comfortable and memorable.
With exceptional customer ratings in all key areas, HOTEL CLAD in Gotemba, Japan is the perfect choice for travelers seeking a remarkable stay. From its outstanding value and top-notch facilities to its impeccable cleanliness, convenient location, and exceptional staff performance, HOTEL CLAD guarantees a memorable and enjoyable experience for all guests.
Exceptional9.1
Facilities
Exceptional9.1
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
Show reviews that mention
Free Wi-Fi in all rooms!
Steamroom
Hot spring bath
Daily housekeeping
New hotel with a beautiful view, but not suitable for families”
Everything is great. Convenient location for shopping at Gotemba. The onsen is good and clean, with a million-dollar view of Mount Fuji from every part of the hotel (depending on the room type, must choose fuji view). We happened to go on a rainy day, so we didn't see it all day on the way there and back. The only thing that wasn't okay was that the hotel has a policy of not allowing children under 3 years old to use the onsen. When booking, we read every page and it only said that children under 2 stay for free, but it didn't say that they couldn't use the onsen. So when we went with our child, we didn't have the right to soak in the onsen because there was no one to be with the child. It was very disappointing because we went specifically to soak in the onsen but we couldn't use it at all. The hotel said it was mentioned on the website, but it wasn't written on Agoda.
"Very good accommodation and hot springs."”
The Shinjuku express bus goes directly to the hotel door. It's only a 5-minute walk to the outlet after dropping off your luggage at the hotel. You can shop and eat, then return to the hotel to soak in the hot springs. The next morning, after soaking in the hot springs and storing your luggage at the hotel, you can continue to the outlet. It's really convenient, and the hotel environment is quite comfortable. You can even see Mount Fuji. It was a very satisfying stay and hot spring experience.
A high cost-effective OYO hotel.”
Take a bus towards Shinjuku from Hakone Momoyama-dai Station to Gotemba Station (using the Suica card), then transfer to the free shuttle bus to Gotemba Premium Outlets, which takes about 70 minutes in total. There are various buses at the outlet entrance, including a loop bus towards Hotel Clad, which runs at 15 and 45 minutes uphill, and 00 and 30 minutes downhill during business hours. Check-in at Hotel Clad at noon, store your luggage, and start shopping immediately. Gotemba Premium Outlets is divided into three areas: West Zone, East Zone, and Hill Side, which are connected by a pedestrian bridge over the mountain. Most well-known brands are available (except for LV), and it's easy to shop with many people around. Return to the hotel with your purchases around 3 pm, rest, and go out again at 5 pm. Have a hamburger and Gong Cha tea, and continue shopping until 7:30 pm when the stores start closing. There are fewer people at this time, so it's a good time to return to the hotel. The hot spring at the hotel ends at 10 pm, which is early. Some guests didn't realize this and arrived late, so be sure to check the time. After soaking in the hot spring, buy milk from the vending machine with your room key card, and relax in the spacious lounge area. The hotel breakfast offers a view of Mt. Fuji, but unfortunately, it was covered by clouds during the visit. Check out before 10 am, store your luggage, and continue shopping until exhausted. Take a photo in the hotel lobby with a clear view of Mt. Fuji (without snow). Take the 3 pm loop bus downhill and the 3:40 pm express train to Kawaguchiko. At 3:10 pm, it was discovered that a reservation was required for the express train, but it was successfully booked by phone for 1,630 yen. Payment was made in cash upon arrival, but it should be possible to reserve online. Those without a reservation were also able to board. The journey took about an hour to reach Kawaguchiko Station. In summary, Gotemba Premium Outlets is a great place to shop!
A good place to slack off.”
The room type at the Mount Fuji hotel is very stunning. Although the room is small, the design is very thoughtful and the mattress is just right - not too soft or too hard, and it remains full without sinking or deforming. The breakfast buffet is clean and delicious, although there aren't many options, everything that should be there for breakfast is available, and the speed of replenishing dishes is fast. The unexpected comfort of the hot spring and rest area is also excellent! The only downside is the 10am check-out time (which can be extended for an additional fee). For transportation, it is recommended to take a taxi directly from the train station, especially if you have large luggage, as it can be a long uphill walk.
Hotel Clad : end of May 2024”
Breakfast is amazing with good Western and Japanese Varieties they also have freshly baked croissants and chocolate danish. You can see the mountain Fuji view from the hotel very clearly and throughout the areas at Gotemba premium outlet, There is still snow at the mountain tip around end of May. Room is not as spacious, but it’s very tidy and clean with all the amenities you need. Since we didn’t drive, we made use of the shuttle bus at all three points the 2 days we stayed there, the gotemba train station, outlet entrance and the hill side outlet entrance (this is exactly where you can just take the lift to the hotel entrance). The outlet is like one minute away from hotel. The shuttle is very convenient and the bus schedule is quite frequent. Hotel staff was really helpful the whole time and helped us to book the private onsen which is right next to the hotel as tattoo is not allowed in the public onsen. We would definitely stay here again if we come to Gotemba again.