Hotel Kameya

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Naruko Onsen Kurumayu 54-6, Naruko, Osaki, Japan, 989-6821

Highlights

Front desk [24-hour]

Hot spring bath

Air conditioning

Daily housekeeping

Bar

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurant

Bar

Massage

Shuttle service

Family room

About us

If you're looking for a ryokan with car park free of charge, look no further. Conveniently situated in the Naruko part of Osaki, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to restaurant and hot spring bath on-site.
Your dates are popular among travelersUsers are booking a place in Osaki every 20 minutes on Agoda.com
Service 8.1
Value for money 7.6
Cleanliness 7.2
Facilities 7.1

Based on 236 verified reviews

Service

8.1

Value for money

7.6

Cleanliness

7.2

Facilities

7.1

Location

7.0

See map

7.0Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
Osaki Citizen Hospital Narukoonsen Branch
340 m
Sajikiyu
910 m
Naruko Waseda Sajikiyu
930 m
Takinoyu
1.0 km
Narukokanko Ryokanannai Center
1.1 km

Good to know

Value for money7.6
Distance to city center1.2 km
Location rating7.0

Rooms available at Hotel Kameya

Japanese Style Twin Room with 8 Tatami - Non-Smoking
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  • Room size: 33 m²/355 ft²
  • Mountain view
  • 2 single beds
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Japanese Style Room with 8 Tatami
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  • Room size: 14 m²/151 ft²
  • Mountain view
  • 3 futons
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Japanese-style Room (East Wing)
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  • Room size: 19 m²/205 ft²
  • Mountain view
  • 6 futons
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Japanese-style Room (West Wing)
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  • Room size: 15 m²/161 ft²
  • Mountain view
  • 5 futons
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Room
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  • Mountain view
  • 6 futons
  • 6 futons
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Japanese-style Room (West Wing)
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  • Room size: 15 m²/161 ft²
  • Mountain view
  • 5 futons
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[Twin room] [Non-smoking]
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  • Room size: 36 m²/388 ft²
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Japanese-style Room (West Wing)
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  • Room size: 15 m²/161 ft²
  • Mountain view
  • 5 futons
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Single Room
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  • Room size: 10 m²/108 ft²
Enter dates to see prices
Japanese-style Room (West Wing)
...
  • 4 futons
  • 4 futons
Enter dates to see prices

Frequently asked questions

Hotel Kameya features karaoke while you remain at this property, providing guests with entertainment value throughout your remain here.

Hotel Kameya has car park onsite free of charge for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

The average travel time to get from Hotel Kameya to the airport is 79 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

Hotel Kameya has a total of 6 floors.

Hotel Kameya accepts up to 8, with payment card options including Visa, MasterCard, American Express, and Cash.

Verified guests that stayed at Hotel Kameya have given this property a rating of 8.118 for its remarkable service as the major highlight for their stay.

Past group travelers that have stayed at this property have given Hotel Kameya an average rating of 7.6. You can find more specific customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

Past local visitors that have stayed at this property have given Hotel Kameya an average rating of 6.5. You can look up on more detailed customer ratings, and feedback for this property down in the review section.

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified time frame may be charged an additional fee.

The nearest airport to Hotel Kameya is Yamagata Airport, 49.0 km away.

Wake up to an amazing buffet breakfast at Hotel Kameya. Guests can enjoy breakfast offered with an additional charge of 1650 JPY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

More about Hotel Kameya

More about Hotel Kameya

Experience Comfort and Convenience at Hotel Kameya in Osaki, Japan

Welcome to Hotel Kameya, a 4-star hotel nestled in the heart of Osaki, Japan. With its prime location and a myriad of amenities, this hotel offers a perfect blend of comfort, convenience, and Japanese hospitality. Whether you are visiting for business or leisure, Hotel Kameya provides a tranquil oasis where you can unwind and rejuvenate. Upon arrival, guests are greeted by a warm and friendly staff, ensuring a seamless check-in process. Check-in begins from 03:00 PM, allowing you to settle in and start your memorable stay. The hotel's check-out time is until 10:00 AM, giving you ample time to enjoy a leisurely morning before your departure. Hotel Kameya boasts a total of 50 well-appointed rooms, each designed with your comfort in mind. The rooms are tastefully decorated, featuring modern amenities and a serene ambiance. Whether you choose a cozy single room or a spacious suite, you can expect a restful night's sleep and a pleasant stay. As a testament to its commitment to quality, Hotel Kameya underwent a renovation in 2008, ensuring that guests enjoy modern facilities and a contemporary atmosphere. The hotel's dedication to maintaining its high standards is evident in every aspect of its service and amenities. Conveniently located just 1.2 km from the city center, Hotel Kameya offers easy access to the vibrant attractions and cultural landmarks of Osaki. Additionally, the hotel is only 79 minutes away from the airport, making it a convenient choice for travelers. Families traveling with children will appreciate the hotel's child policy. Hotel Kameya allows children between the ages of 0 to 0 to stay free of charge, making it an ideal choice for a family vacation. The hotel's welcoming environment ensures that guests of all ages feel comfortable and well taken care of. Experience the perfect blend of comfort, convenience, and Japanese hospitality at Hotel Kameya. Whether you are exploring the city's sights or simply seeking a relaxing retreat, this 4-star hotel in Osaki, Japan provides everything you need for an unforgettable stay.

A World of Entertainment at Hotel Kameya

Hotel Kameya in Osaki, Japan, offers a wide range of entertainment facilities to ensure a memorable and enjoyable stay for its guests. Step into a world of excitement and leisure as you explore the various entertainment options available within the hotel premises. Indulge in some retail therapy at the hotel's charming shops, where you can find unique souvenirs and gifts to commemorate your stay in Osaki. Unwind and socialize with fellow travelers at the cozy bar, where you can enjoy a refreshing drink or two while exchanging stories and making new friends. For nature enthusiasts, the hotel boasts a beautiful garden where you can take a leisurely stroll amidst lush greenery, providing a peaceful retreat from the bustling city. The shared lounge/TV area offers a comfortable space to relax and catch up on your favorite shows or connect with other guests. If you're in the mood for some lively entertainment, Hotel Kameya has a fantastic karaoke facility. Sing your heart out and showcase your talents in a private and enjoyable setting. And before you leave, don't forget to visit the gift/souvenir shop to bring back a piece of Hotel Kameya with you. With its array of entertainment facilities, Hotel Kameya ensures that every guest's stay is filled with fun, relaxation, and unforgettable memories.





Convenience Facilities at Hotel Kameya

Hotel Kameya in Osaki, Japan offers a range of convenient facilities to enhance your stay. Stay connected with complimentary Wi-Fi available in public areas, allowing you to easily browse the web, stay in touch with loved ones, or catch up on work. For guests who smoke, there is a designated smoking area where you can enjoy your cigarette without inconveniencing others. Traveling with heavy bags? Hotel Kameya has got you covered with their luggage storage service. Whether you arrive early or have a late departure, you can securely store your belongings and explore the city without the hassle of carrying your bags around. To ensure a comfortable and clean environment, the hotel provides daily housekeeping services. Sit back and relax knowing that your room will be tidied up and refreshed each day, allowing you to fully enjoy your stay. With these convenient facilities, Hotel Kameya aims to provide a hassle-free and enjoyable experience for all guests.

Convenient Transport Facilities at Hotel Kameya

At Hotel Kameya, we understand the importance of hassle-free transportation during your stay. That's why we offer a range of convenient transport facilities to ensure your journey is smooth and stress-free. With our onsite car park, you can easily park your vehicle and explore the beautiful city of Osaki at your own pace. And the best part? Our car park is free of charge, allowing you to save money for more exciting adventures. For those traveling without a car, our shuttle service is the perfect solution. Our friendly and professional drivers will pick you up from the airport or train station and take you directly to the hotel, ensuring a comfortable and convenient journey. Whether you're arriving in Osaki for business or leisure, our shuttle service will make your arrival seamless. Additionally, Hotel Kameya offers self-parking options for guests who prefer to drive themselves. Our well-maintained car park provides a secure and convenient space for you to park your vehicle. So whether you're exploring the city or venturing out to nearby attractions, you can rest assured that your car is safe and easily accessible. Experience the convenience of our transport facilities at Hotel Kameya and make the most of your stay in Osaki.





Indulge in Culinary Delights at Hotel Kameya's Dining Facilities

At Hotel Kameya, guests are in for a treat when it comes to dining options. The hotel features a cozy coffee shop, perfect for those seeking a quick caffeine fix or a relaxed spot to catch up with friends. With its warm ambiance and aromatic brews, the coffee shop provides a delightful retreat for guests to unwind and savor a cup of their favorite blend. For a more substantial dining experience, Hotel Kameya boasts a top-notch restaurant that caters to all tastes. From traditional Japanese delicacies to international flavors, the restaurant offers a diverse menu that will satisfy even the most discerning palates. Guests can indulge in a culinary journey, sampling a wide array of dishes expertly prepared by skilled chefs. Whether it's a romantic dinner for two or a gathering with loved ones, the restaurant provides the perfect setting for a memorable dining experience. To kickstart the day, guests can take advantage of the hotel's breakfast buffet. With a wide selection of both local and international dishes, the buffet ensures that every morning starts on a delicious note. From freshly baked pastries to hearty breakfast staples, guests can fuel up for a day of exploration and adventure. With the convenience of daily housekeeping, guests can rest assured that their dining experience at Hotel Kameya is complemented by impeccable service and attention to detail.

Experience Authentic Japanese Comfort at Hotel Kameya

Discover the charm of traditional Japanese living with Hotel Kameya's thoughtfully designed rooms, including the cozy Japanese Style Room with 8 Tatami mats, offering an intimate space of 14 square meters perfect for a peaceful retreat. For those seeking more space, the Japanese Style Twin Room with 8 Tatami mats provides 33 square meters of tranquility, featuring two comfortable single beds ideal for friends or family. Additionally, the Japanese-Style Room (10 Tatami) in the West Building offers a spacious 16 square meters, blending traditional aesthetics with ample room to relax. Booking these rooms through Agoda ensures you enjoy the best prices available, making your stay both affordable and memorable. The platform's user-friendly interface guarantees a hassle-free booking experience, allowing you to secure your ideal room quickly and effortlessly. With Agoda, your authentic Japanese experience at Hotel Kameya is just a few clicks away, ensuring comfort, convenience, and great value every step of the way.

Discover the Tranquil Charm of Naruko in Osaki, Japan

Nestled amidst the serene landscapes of Osaki, Japan, Naruko is a hidden gem waiting to be explored. Known for its natural beauty and soothing hot springs, this quaint town offers a peaceful retreat away from the bustling city life. As you wander through the streets of Naruko, you'll be captivated by the traditional Japanese architecture and the gentle sound of flowing rivers. The town is famous for its hot springs, which are said to have healing properties. Immerse yourself in the warm, mineral-rich waters and feel your worries melt away. Whether you choose to soak in a private onsen or indulge in a public bath, the therapeutic effects of these hot springs are sure to rejuvenate your body and soul. Apart from its hot springs, Naruko is also a paradise for nature lovers. Take a leisurely stroll along the picturesque Naruko Gorge and admire the breathtaking views of the surrounding mountains and lush greenery. If you're feeling adventurous, embark on a hiking expedition to Mount Kurikoma and witness the awe-inspiring beauty of its volcanic landscapes. For a unique cultural experience, visit the Naruko Kokeshi Doll Museum and learn about the traditional art of crafting wooden dolls. With its tranquil charm and natural wonders, Naruko is the perfect destination for those seeking relaxation and rejuvenation. Book your stay at Hotel Kameya and immerse yourself in the beauty of this hidden gem in Osaki, Japan.

Traveling to Hotel Kameya in Naruko, Osaki, Japan

Located in the charming town of Naruko, Osaki, Japan, Hotel Kameya offers a tranquil and immersive experience for travelers seeking a peaceful retreat. When it comes to reaching this hidden gem, there are a few convenient options from the nearest airports. If you are arriving at Sendai Airport, the most efficient way to reach Hotel Kameya is by taking a direct train. From Sendai Airport Station, hop on the Sendai Airport Access Line to Sendai Station. Once at Sendai Station, transfer to the JR Rikuu East Line bound for Naruko Onsen Station. The journey takes approximately 2 hours and offers breathtaking views of the picturesque countryside. From Naruko Onsen Station, Hotel Kameya is just a short 5-minute walk away, allowing you to quickly settle into your cozy accommodations. Alternatively, if you are flying into Hanamaki Airport, you can also easily reach Hotel Kameya. From Hanamaki Airport, take a taxi or the complimentary shuttle bus to Hanamaki Station. At Hanamaki Station, board the JR Kamaishi Line and alight at Naruko Onsen Station. The entire journey takes around 2.5 hours, but the scenic landscapes along the way make it a delightful experience. Once you arrive at Naruko Onsen Station, Hotel Kameya is conveniently located within walking distance, allowing you to begin your relaxing stay without any hassle. Whether you choose to arrive at Sendai Airport or Hanamaki Airport, the journey to Hotel Kameya in Naruko, Osaki, Japan is an enchanting one. Immerse yourself in the serene beauty of the Japanese countryside as you make your way to this idyllic retreat. From the moment you arrive, Hotel Kameya promises a peaceful and rejuvenating experience for all travelers.

Discover the Rich Cultural Heritage and Natural Beauty near Hotel Kameya

Hotel Kameya is perfectly situated amidst a wealth of cultural landmarks and natural attractions, making it an ideal choice for travelers seeking to immerse themselves in the beauty of Osaki, Japan. Just a stone's throw away, you'll find the Narukokanko Ryokanannai Center, a hub of local culture and history. Explore the center's exhibits and learn about the traditional Japanese art of kokeshi doll-making at the nearby Japanese Kokeshi Museum, Naruko. Nature enthusiasts will be delighted by the proximity of Shintoronoyu, a serene hot spring bath nestled amidst lush greenery. For those seeking adventure, the Onikobe Ski Area offers thrilling slopes and breathtaking mountain views. After a day of exploration, guests can rest assured knowing that the Osaki Citizen Hospital Narukoonsen Branch is conveniently located nearby, providing peace of mind and easy access to medical facilities. For a truly authentic experience, take a scenic drive along the picturesque Onikobe Rd, which winds its way through charming villages and stunning landscapes. Discover the tranquil beauty of Onikobe Onsen Village, where you can indulge in rejuvenating hot spring baths and immerse yourself in the soothing ambiance of this traditional Japanese spa town. Don't miss the opportunity to visit Naruko Onsen, renowned for its healing waters and tranquil atmosphere. With such a diverse range of attractions on its doorstep, Hotel Kameya offers an unforgettable stay in Osaki, inviting guests to explore the rich cultural heritage and natural wonders of this captivating region.





Diverse Dining Options Just Steps Away

Hotel Kameya is conveniently located near a variety of restaurants, ensuring that guests will never have to travel far to satisfy their cravings. Just a short walk away, guests can indulge in delicious Japanese cuisine at Kohana, known for its fresh seafood and traditional dishes. For those seeking a taste of local flavors, Egao Shokudo offers a cozy atmosphere and a menu filled with regional specialties. And for a unique dining experience, Restaurant Naruko no Kaze serves up mouthwatering grilled dishes in a charming setting. With these fantastic dining options right at your doorstep, Hotel Kameya is the perfect choice for food enthusiasts.

Shop till you drop at Hotel Kameya's Surrounding Shopping Landmarks

Located in the heart of Osaki, Hotel Kameya offers easy access to a variety of shopping landmarks that will satisfy even the most avid shopaholics. Just a short stroll away from the hotel, you'll find Sakurai Kokeshi, a charming shop known for its exquisite traditional Japanese dolls. Step inside and be captivated by the intricate craftsmanship and vibrant colors of these hand-carved wooden dolls. Whether you're looking for a unique souvenir or a special gift for a loved one, Sakurai Kokeshi is the perfect place to immerse yourself in the rich cultural heritage of Japan. After exploring the world of Kokeshi dolls, continue your shopping adventure in the nearby shopping district, where you'll discover a plethora of stores offering everything from trendy fashion boutiques to traditional crafts and delicious local delicacies. With Hotel Kameya as your base, you'll have an unforgettable shopping experience right at your doorstep.

Affordable Luxury at Hotel Kameya: Unbeatable Prices in Osaki

Hotel Kameya offers a remarkable combination of luxury and affordability, making it the perfect choice for travelers seeking a memorable stay in Osaki, Japan. With an average room price of just $126, Hotel Kameya provides exceptional value for money, ensuring that guests can indulge in a comfortable and stylish accommodation without breaking the bank. When compared to the average price of a hotel room in Osaki, which stands at $169, Hotel Kameya emerges as a clear winner in terms of affordability. By offering rates that are significantly lower than the city average, Hotel Kameya allows guests to enjoy all the amenities and services of a high-end hotel while keeping their budget intact. Whether you're visiting Osaki for business or leisure, Hotel Kameya provides an unbeatable combination of quality, convenience, and affordability. Don't miss the opportunity to experience the best of Osaki without compromising on comfort or emptying your wallet. Book your stay at Hotel Kameya today and indulge in a truly remarkable hotel experience.

Clean and Spacious Rooms, Elaborate and Tasty Dining

Hotel Kameya in Osaki, Japan, offers an exceptional experience with its clean and spacious rooms, perfect for families. Guests have praised the hotel for providing ample space to accommodate their needs comfortably. The attention to cleanliness is evident, ensuring a pleasant and hygienic stay for all guests. The dining experience at Hotel Kameya is equally impressive. The elaborate dinner options have left guests delighted with the variety and taste of the dishes served. The hotel's culinary expertise shines through in the carefully crafted menu, offering a delightful gastronomic journey. The breakfast buffet is another highlight, with a wide selection of delicious options to start the day on a high note. Guests have raved about the tasty breakfast choices, ensuring a satisfying start to their day. With its clean and spacious rooms and delectable dining options, Hotel Kameya promises a memorable stay in Osaki, Japan. Whether you are traveling with family or on a solo adventure, this hotel provides the perfect combination of comfort and culinary delight.

Exceptional Value and Outstanding Staff Performance at Hotel Kameya

Hotel Kameya in Osaki, Japan, has garnered an impressive reputation among its guests, receiving consistently positive customer ratings across various categories. With an overall rating of 7.7, this hotel is a popular choice for travelers seeking excellent value for their money. One of the standout features of Hotel Kameya is its exceptional staff performance, which has earned a remarkable rating of 8.5. Guests have consistently praised the hotel staff for their warm hospitality, attentiveness, and willingness to go above and beyond to ensure a comfortable stay. Whether it's providing helpful local recommendations, assisting with luggage, or addressing any concerns promptly, the staff at Hotel Kameya consistently exceeds expectations, creating a welcoming and personalized experience for every guest. In addition to the outstanding staff, Hotel Kameya also impresses guests with its commitment to cleanliness. With a rating of 7.6 for cleanliness, this hotel maintains high standards of hygiene throughout its premises. Guests appreciate the well-maintained rooms, spotless bathrooms, and fresh linens, ensuring a pleasant and comfortable stay. The hotel's dedication to cleanliness reflects its commitment to providing a safe and hygienic environment for guests to relax and unwind.

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Amenities and facilities

Very good7.1

Facilities

Most talked about facilities

Languages spoken
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Karaoke
  • Massage
  • Public bath
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Shared lounge/TV area
  • Shops
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water unavailable
  • Heating
  • In-room safe box
  • Refrigerator
  • TV

Food and dining

Restaurants on site
和食処
  • Cuisine: Japanese
  • Menu: Buffet, A-la-carte
兎月庵
  • Cuisine: Japanese
  • Menu: Buffet

Location

Naruko Onsen Kurumayu 54-6, Naruko, Osaki, Japan, 989-6821

Good7.0

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
  • Check-in until19:00
Getting around
  • Distance from city center1.2 km
  • Travel time to airport (minutes)79
Extras
  • Breakfast charge (unless included in room price)1650 JPY
The property
  • Number of floors6
  • Room voltage100
  • Number of rooms 50
  • Most recent renovation2008
  • Non-smoking rooms/floorsno
  • Number of restaurants1
Parking
  • Daily parking fee0 JPY

Reviews of Hotel Kameya from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
7.4

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 4.4
  • 3.2
  • 8.0
  • 8.4
  • 4.0
  • 6.0
  • 8.0
  • 4.0
  • 6.8

Most recent

  • Service score 8.1 out of 10 and is a high score in Osaki
    Service8.1
  • Value for money score 7.6 out of 10 and is a high score in Osaki
    Value for money7.6
  • Cleanliness score 7.2 out of 10 and is a high score in Osaki
    Cleanliness7.2
  • Facilities score 7.1 out of 10 and is a high score in Osaki
    Facilities7.1
  • Location score 7 out of 10 and is a high score in Osaki
    Location7.0
High score for Osaki

Rating

9+ Exceptional (10)
8-9 Excellent (9)
7-8 Very Good (17)
6-7 Good (9)
<6 Below Expectation (16)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 61 verified guest comments
Changed to review page 1
  1. 6.8
    Good
    Yasushi from Japan
    Couple
    Japanese Style Room with 8 Tatami
    Stayed 1 night in July 2025

    “good value for money”

    The boiler system broke down, and at first, no hot water came from the shower. Later, the hot spring water also cooled down, but well, it was a good experience in the midst of the extreme heat. The breakfast was delicious, the room was spacious, and my satisfaction was high. Although I can't deny that the facilities give an impression of being old, like not having WiFi in the room, it's not a major issue when considering I came to enjoy the hot springs. If they had offered two hot spring buns as a souvenir to apologize for the lack of hot water, the impression would have changed drastically.

    Reviewed July 25, 2025
    Auto-translated through generative A.I.

    この度は、鳴子温泉ホテル亀屋にご宿泊いただき、誠にありがとうございました。また、貴重なご意見をお寄せいただき、心より感謝申し上げます。 ボイラーシステムの不具合により、お湯が出なかった件につきましては、大変ご迷惑をおかけいたしました。また、温泉のお湯が冷えたことについても、お客様の体験を損ねてしまったことをお詫び申し上げます。お部屋のWiFi環境が整っていなかった点も、改善の余地があることを承知しております。お客様のご期待に沿えなかったことをお詫び申し上げます。 温泉まんじゅうのご提案は、貴重なご意見として受け止めさせていただきます。今後とも、お客様にご満足いただけるよう努めてまいりますので、何卒よろしくお願い申し上げます。 鳴子温泉ホテル亀屋

    Responded July 29, 2025
    Hotel Kameya
  2. 9.6
    Exceptional
    Mikael from Finland
    Solo traveler
    Japanese Style Room with 8 Tatami
    Stayed 1 night in November 2022

    “Great Ryokan, slight walk from station”

    A fantastic ryokan with very nice facilities and a wonderfully helpful staff; a 2-minute walk from the nearest convenience store and about 15-20 minutes from Naruko Onsen station. This hotel is wonderful, though you can tell it's a bit dated. But everything was super clean and otherwise well maintained. The hotel is also right next to the only convenience store in town (a 24-hour Lawson). The hotel has an amazing rooftop bath where you can see the entire valley during daylight. There's also an outdoor bath downstairs where on a clear night, you can see the full moon (though the bath itself is quite small). You also get a yukata with the room, with which to walk around in the hotel. However walking here from the station can be a bit of a trek, especially if carrying luggage. Do contact the hotel about the possibility of arranging a shuttle, especially if you're in a group with lots of luggage :) Otherwise, a solid 9/10, and a great stay when in Naruko! P.S. I can't comment on the breakfast or dinner because I booked the room option without them. :P

    Reviewed November 23, 2022
  3. 7.2
    Very good
    TAKAHIRO from Japan
    Solo traveler
    Japanese Style Twin Room with 8 Tatami - Non-Smoking
    Stayed 1 night in April 2025

    “The quality of the spring water is good, but it feels somewhat overpriced.”

    First of all, the hot springs are wonderful. The water quality was very good, comparable to others. However, the rooms and facilities seemed a bit outdated, and there are accommodations nearby that offer half the price for just a room, so if you only want to enjoy the hot springs, it might be a bit overpriced. The amenities were also fewer compared to hotels in other hot spring areas, and the fact that Wi-Fi was only available in the lobby was another drawback. There were no particular concerns regarding the service and hospitality. The food was an added breakfast, and I enjoyed the buffet overall.

    Reviewed April 29, 2025
    Auto-translated through generative A.I.

    高弘様 この度は、鳴子温泉ホテル亀屋をご利用いただき、誠にありがとうございます。また、ご意見をお寄せいただきましたこと、心より感謝申し上げます。 温泉の泉質についてお褒めいただき、大変嬉しく思っております。しかしながら、お部屋や設備の老朽化、アメニティの不足、Wi-Fiの利用制限についてご不便をおかけし、申し訳ございません。ご指摘いただきました点については、今後の改善の参考とさせていただきます。また、当ホテルではお客様にご満足いただけるサービスを提供できるよう、常に努力を重ねております。朝食のバイキングをお楽しみいただけたとのこと、大変嬉しく思います。 今後ともお客様の声を大切にし、より良い宿泊体験を提供できるよう努めてまいります。またのご利用を心よりお待ち申し上げております。 鳴子温泉ホテル亀屋

    Responded May 03, 2025
    Hotel Kameya
  4. 8.0
    Excellent
    yoko from Japan
    Couple
    Japanese Style Twin Room with 8 Tatami - Non-Smoking
    Stayed 1 night in August 2025

    “Auntie Girls' Gathering”

    I have stayed at the Naruko and Kawatabi hot spring inns many times before, and this time I chose Kameya Hotel because Naruko has various types of hot springs, so I wanted to experience a different mineral quality from my usual place. This turned out to be a great choice for us, whose mobility has declined! The simplicity of the walking routes, the hot springs, and the amount of food were all just right.

    Reviewed August 24, 2025
    Auto-translated through generative A.I.

    yoko様 この度は鳴子温泉ホテル亀屋にご宿泊いただき、誠にありがとうございます。また、温泉やお食事にご満足いただけたとのこと、大変嬉しく思っております。 当館は、様々な泉質を楽しんでいただけるよう努めておりますので、横様のご期待に添えたことを光栄に感じております。また、動線のシンプルさについてもお褒めの言葉をいただき、感謝申し上げます。お客様が快適にお過ごしいただけるよう、今後も努力して参ります。 ぜひまたのご来館を心よりお待ち申し上げております。 鳴子温泉ホテル亀屋

    Responded August 27, 2025
    Hotel Kameya
  5. 8.0
    Excellent
    YASUHIRO from Japan
    Couple
    Japanese-Style Room-Smoking
    Stayed 1 night in August 2025

    “I stayed without meals included.”

    I was able to bathe comfortably, and considering that, the price was reasonable. It was a place I would like to use again! If possible, I would be happy to have another room key.

    Reviewed August 03, 2025
    Auto-translated through generative A.I.

    お客様 この度は、当館をご利用いただき誠にありがとうございます。お風呂をお楽しみいただけたこと、大変嬉しく思います。また、料金についてもご満足いただけたことに感謝いたします。 ルームキーに関しては今後、検討させていただきます。 またのご来館を心よりお待ち申し上げております。 敬具 鳴子温泉ホテル亀屋

    Responded August 04, 2025
    Hotel Kameya
Changed to review page 1

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