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Hotel Metropol
Hotel Metropol
Hotel Metropol
Hotel Metropol
Hotel Metropol
Hotel Metropol
Hotel Metropol

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8.4

Excellent

1,619 reviews

1,619 reviews

See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Museo de Arte Popular

150 m

Metropolitan Theatre

190 m

Plaza Juárez

200 m

Museo Memoria y Tolerancia

220 m

Barrio Chino

230 m

Popular landmarks
Palacio de Bellas Artes

450 m

Paseo de la Reforma

770 m

Metropolitan Cathedral (Catedral Metropolitana)

780 m

Zocalo

1.3 km

Templo Mayor

1.4 km

Closest landmarks
La Europea

340 m

Plaza Carlos Pacheco

370 m

Estacionamiento subterráneo Bellas Artes

380 m

Barrio Alameda

380 m

Fonart, Juárez

380 m

Hotel Metropol

Luis Moya 39 Col. Centro, Historic City Center, Mexico City, Mexico, 06050 - See map

Conveniently situated in the Historic City Center part of Mexico City, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Located in heart of Mexico City

Front desk [24-hour]

Airport transport

260 meters to public transportation

Inside city center

Announcements by hotel (1)
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note children staying for free must pay 50% adult price at restaurant. Please note that refurbished rooms are only located on 5th floor and are subject to availability on arrival.

Facilities

Transport to airport

Valet parking

Shuttle service

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Exercise area

Restaurants

Your dates are popular among travelersUsers are booking a place in Mexico City every 12 minutes on Agoda.com
Value for money8.1
Location rating9.0
Nearest airportMexico City International Airport (MEX)
Distance to airport7.7 km

Rooms available at Hotel Metropol

Double Room with Two Double Beds
...
  • Room size: 21 m²/226 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
Triple Room
...
  • Room size: 18 m²/194 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
Quadruple Room
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
Double Room
...
  • Room size: 21 m²/226 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Standard Queen Room
...
  • Room size: 21 m²/226 ft²
  • 1 double bed
Enter dates to see prices
Single Room
...
  • Room size: 20 m²/215 ft²
  • Shower
Enter dates to see prices
Triple Room(2 Queen Beds)
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices
Double Room,2 Queen Beds
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices
Queen Bed Single Room
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Metropol?

Check-in is from 03:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Metropol?

Hotel Metropol is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Metropol also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Metropol has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease.

What is the smoking policy at Hotel Metropol?

Hotel Metropol does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map

Explore the neighborhood

Overall rating:

8.4

Excellent
1,619 reviews
Cleanliness
7.7
Facilities
7.6
Location
9.0
Read all reviews >
More about Hotel Metropol

More about Hotel Metropol

In the heart of vibrant Mexico City, on the tree-lined avenue of Luis Moya and just one block from the Palace of Fine Arts, this elegant hotel offers on-site dining. Guests at Hotel Metropol will enjoy delicious authentic Mexican and international cuisine at the on-site restaurant. In the evening, guests can feel refreshed with an ice-cold beverage while listening to live music at the Lobby Bar. At the end of a busy day, guests can relax in the comfortable guestrooms at the Metropol and order room service. After a restful night of sleep, visitors can explore nearby cathedrals and colonial architecture.

Show more
Amenities and facilities
Very good
Facilities

7.6

Languages spoken

  • English
  • Spanish

Internet access

  • Complimentary WIFi in all rooms
  • Internet services

Things to do, ways to relax

  • Exercise area
  • On-site entertainment
  • Pub crawl
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Hair salon
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Shuttle service
  • Transport to airport
  • Valet parking
Food and dining
Restaurants on site

La Goleta

  • Cuisine: International, Spanish, Mexican
  • Menu: Buffet, A-la-carte
Location
Luis Moya 39 Col. Centro, Historic City Center, Mexico City, Mexico, 06050
Excellent
Location

9

Airports

  • Mexico City International Airport (MEX)
    7.7 km
  • Licenciado Adolfo López Mateos International Airport (TLC)
    45.9 km

Public transportation

  • Juárez
    270 m
  • San Juan de Letrán
    440 m

Hospital or clinic

  • Farmacias de Descuento
    610 m

Shopping

  • Mercado De Artesanias La Ciudadela
    470 m

Convenience store

  • OXXO
    1.8 km

Cash withdrawal

  • ATM
    40 m
What's nearby

Popular landmarks

  • Palacio de Bellas Artes
    450 m
  • Paseo de la Reforma
    770 m
  • Metropolitan Cathedral (Catedral Metropolitana)
    780 m
  • Zocalo
    1.3 km
  • Templo Mayor
    1.4 km
  • Chapultepec Castle
    4.1 km
  • National Museum of Anthropology (Museo Nacional de Antropologia)
    4.4 km
  • Basilica de Santa Maria de Guadalupe
    6.5 km
  • Museo Frida Kahlo
    8.8 km
  • Coyoacan
    9.5 km

Nearby landmarks

  • Museo de Arte Popular
    150 m
  • Metropolitan Theatre
    190 m
  • Plaza Juárez
    200 m
  • Museo Memoria y Tolerancia
    220 m
  • Barrio Chino
    230 m
  • Juárez
    270 m
  • Parque Alameda
    280 m
  • Inegi
    310 m
  • Mercado de San Juan
    330 m
  • Plaza de La Solidaridad
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until18:00
  • Check-out from12:00
  • Check-out until13:00
Property announcements

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note children staying for free must pay 50% adult price at restaurant. Please note that refurbished rooms are only located on 5th floor and are subject to availability on arrival.

Reviews of Hotel Metropol from real guests

Provided by verified guests of Agoda
7.5
/
10
Very good
Cleanliness7.7
Facilities7.6
Location9.0
Room comfort and quality6.6
Service7.0
Value for money8.1
High score for Mexico City
Rating
9+ Exceptional (3)
8-9 Excellent (6)
7-8 Very Good (2)
6-7 Good (2)
<6 Below Expectation (5)
Time of the year
Mar - May (2)
Jun - Aug (7)
Sep - Nov (5)
Dec - Feb (4)
All guests (24)
All languages

Show reviews that mention 

Showing 18 verified guest comments
4.0
Marnie from United States
Family with young children
Double Room, 2 Queen Beds
Stayed 2 nights in March 2022

Bedbugs, Not like pictures ”

Room looked nothing like their advertisement. Had to switch room because hairs found in bed. Second room, Rm 402, received many bites on arm, legs and buttocks from bedbug bites. My daughter received them also in the second bed. Staff was advised of incident, on my departure. Room was nothing like the advertised pictures and video being shown in the lobby. Especially the bathroom. Very outdated rooms compared to the ‘elegant pictures’ they advertise. No air conditioner. Floor fans in the room. No buffet, as advertised.

Reviewed March 31, 2022

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10.0
Exceptional
Marta from United States
Solo traveler
Room Assigned on Arrival
Stayed 5 nights in November 2020

always return when i come back”

I have been coming to this hotel for years because I like the facilities, personnel, and more This year, Mexico City, was on orange due to the virus! But I still enjoyed the city..something about buying from the little carts...that meserizes me...guess because I grew up in Ciudad Juarez!...I always speak Spanish when I am here..so do NOt really know if they speak English..Cable was fine..does not matter if only 2 channels were English..and 1 in French!..I ended up watching the old Mexican movies with Pedro Infante, Lupe Velez, & more!..The hotel has recently been remodeled..but I would have returned nevertheless...I like the security involved..where someone is always at the door..as a single traveller, gives me a warm feeling...Alot of places to eat, shop, & see within walking distance..When I left, front desk even got me an uber to go to the airport..Keep up the good work..Metropol!

Reviewed December 05, 2020

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6.7
Good
Yuki from Australia
Solo traveler
Stayed 1 night in August 2015

Great restaurant service ”

Restaurant service was friendly, location great,.

It was fine for the price. I wouldn't rate it a 4 star hotel however. The service is good and restaurant staff are attentive.

Reviewed August 23, 2015

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9.0
Exceptional
Ding from China
Group
Stayed 1 night in January 2013

Neat hotel and nice location”

clean room and enough space

I feel very comfortable when I stay in this hotel. It is near the subway and shopping center. But it is quiet in the night. The disadvantage is that there is no enough charger for a triple room

Reviewed January 15, 2013

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8.3
Excellent
Tim from United Kingdom
Couple
Stayed 1 night in December 2011

Great location, quiet with spacious rooms ”

Location and quietness of rooms

This was excellent value, in the heart of the old city but with delightfully quiet rooms. It appears that all roms face an inner courtyard. No interesting views, but peaceful sleeps. Staff were helpfull. The dinning options are not much, but there are heaps of alternatives within close walking distance.

Reviewed December 08, 2011

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9.2
Exceptional
Marcelino from Mexico
Couple
Double Room
Stayed 3 nights in November 2021

Buen servicio, excelente ubicacion. Pueden mejorar”

Tiene una alta demanda por lo que en fin de semana pueden llegarse a presentar situaciones como habitación no disponible en la hora pactada con tiempos de espera de hasta 3 horas. Y para el lunes y martes que ya no hay tanta ocupación, el ruido del personal de limpieza desde las 8:00 am deja una muy mala impresión.

Reviewed November 24, 2021

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8.4
Excellent
ANTONIO from Mexico
Couple
Double Room
Stayed 1 night in November 2021

Buena ”

Me gusto mucho el hotel únicamente que el estacionamiento es compartido con un estacionamiento público una de las persona que atiende ahí es abusivo ya que me cobro horas de estacionamiento que no debía.

Reviewed November 15, 2021

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5.7
SEGUNDO from Ecuador
Family with young children
Stayed 3 nights in July 2014

POCO AMIGABLES”

precios altos, no negociables ni aceptan propuestas

a mi modo, solo para dormir

Reviewed July 21, 2014

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7.3
Very good
Alonso from Mexico
Solo traveler
Stayed 1 night in February 2012

Excelente ubicación, tienen habitaciones para 3 pe”

El bar es muy barato

tiene muy buena ubicación ya que estas a 10 min de masaryk y de la condesa, así que para salir y disfrutar de la vida nocturna es funcional, el servicio fue bueno, nada extraordinario, simplemente cortés. si vas con amigos lo más seguro es que pases muy poco tiempo en el hotel, así que ahorra en este aspecto, quédate en este y mejor inviertele al antro, restaurante, museos, tiendas y ya solo llegas a dormir unas cuantas horas a un lugar limpio y muy decente.

Reviewed February 21, 2012

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6.0
John from Canada
Couple
Stayed 8 nights in June 2014

calme et très propre”

emplacement , propreté et rien d'autre

très difficile d'avoir un compte ouvert, aucune communication avec les différents départements de l'hotel exemple payer chaque fois le repas alors que nous avions un compte ouvert, lit excessivement dur, personnel nullement sympathique, désactivation fréquentes des clés d'ouverture des chambres, certains serveurs au restaurant sont agressif avec le pourboire lors du déjeuner - buffet. suggestion : changer tout le personnel de la réception, changer tous les matelas de l'hotel pour des matelas confortables

Reviewed June 25, 2014

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6.0
John from Canada
Couple
Stayed 3 nights in June 2014

hôtel très intéressant, mais attention au confort ”

l'emplacement est très bien, tranquille.

Bien sauf que les lits sont horriblement durs et impossible de changer la chambre pour une vérification du lit. Les chambres sont très sombres et non aérées. Aussi le personnel à la réception n'est nullement amical ni souriant!

Reviewed June 13, 2014

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8.7
Excellent
Michael from France
Group
Stayed 3 nights in August 2013

Bon rapport qualité / prix, propre assez central”

Assez bien situé, propre, pas cher

Chambre sans charme mais propre. Place centrale assez facile à rejoindre (à peu près 8-10 mns de marche). A noter que pas de clim dans la chambre (un ventilateur), pas de vue (cour intérieure) et assez bruyant le matin (dames de ménage assez bruyantes).

Reviewed August 10, 2013

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8.7
Excellent
YUKIKO from Japan
Solo traveler
Stayed 2 nights in November 2014

良いと思います。”

部屋が広い。スタッフの対応がいい。景色がいい。

とにかく部屋が広くてビックリした。入ってすぐ書き物をするような大きな机があり、広い通路を通って中に入ると 大きなベッドスペース、大きなソファーと応接セット。お風呂・トイレは両サイドに2つあった。サウナもあった。部屋に通された時、驚いて、ポーターさんに「料金ってペソで間違いないよね?ドルじゃないよね?」と聞いてしまった。建物は少し古いが、古き良きクラシックホテルという感じ。窓からラテンアメリカタワーが見えてきれい。フロントやレストランのスタッフの対応もいい。今まで十数カ国を旅し、一泊5千円くらいまでのホテルなら沢山泊まったが、感動は一番大きかったかも。ただ、支払いは現金払いにするつもりで別に分けて持っていたが「もう予約した時のクレジットカードで計上しましたよ。」と言われた。コラッと思ったが、他が素晴らしいので許す。かなりオススメです。

Reviewed November 10, 2014

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4.0
Yuri from Japan
Group
Stayed 2 nights in July 2012

部屋は広めで静かでした”

荷物がゆったりと広げられる程のひろさがありました。部屋は清潔で、空気清浄機もありました。街なかでしたが静かでした。
Reviewed March 19, 2013

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9.3
Exceptional
yuki from Japan
Group
Stayed 2 nights in December 2012

ロケーションの良くスタッフの接客も良かったです”

ロケーションが良く観光に便利

街の中心地に位置しているため、歩いて観光することが出来ました。メトロの駅も比較的近いです。また近くにおしゃれなカフェも多く、人通りも多いため安全性の面でもおすすめできるホテルです。

Reviewed December 31, 2012

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7.7
Very good
KATSUKO from Japan
Group
Stayed 6 nights in September 2012

トリプルの部屋はなかなかありませんがここはありました!。”

ベッドが三つあるのが良い。その上何処へ行くにも便利。コンビ二も近くにあるので便利。

ッ中年のおばさん三人のメキシコの旅、私は弟がメキシコに住んでいたので5回程来ていますが、友人二人は初めてのメキシコです。 13日~19日までの6日関、短い期間でしたがHOTEL METRPOLにお世話になりました。日本からの予約で皆さんの書き込みを見ても実際は解りません。心配はしていましたが、着てみるととても清潔で良いホテルだとと思いました。 女三人旅なので壁が薄い事もそんなに気になりませんでした。 外の声は確かに聞こえますが返って「何をしゃべっているのかしら」と興味深々の三人でした。15日の独立記念日の夜は町の中に出てみんなと一緒に歩いてきました。生憎夜に激しい雨になりましたのでテレビで中継を見ましたがfファン・ガブリエルのコンサートには友人の一人が大ファンなので感激していました。歴史地区にも近くてその上安いので又メキシコへ行くのならここにしようかと思います。 スタッフの皆さんも拙いスペイン語の私達の話を良く聞いて下さって有難う御座いました。Mucho gracias!

Reviewed September 22, 2012

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7.0
Very good
Hinako from Brazil
Business traveler
Stayed 5 nights in June 2012

便利なロケーション”

地下鉄駅に近く、近くにセブンイレブン、レストラン、カフェなどがあり便利なロケーションでした。

便利な場所で価格の安いホテルで探している方にはおすすめです。 Wifiも使用可能です。 スタッフの対応は、中南米のサービス業の様子に慣れているかたなら OKのラインだと思いますが、言葉の不慣れな方や日本に近いレベルのサービスを 求める方でしたら不満に感じるかもしれません。

Reviewed June 14, 2012

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8.3
Excellent
So from South Korea
Solo traveler
Stayed 4 nights in May 2012

가격 위치 시설 좋았던 곳”

위치 좋음

가격이 싸게 나와 별 기대 없이 갔던 곳인데 지하철이나 버스 타기에도 좋았고, 걸어서 소깔로 광장 거기에도 나쁘지 않았어요. 복도에 얼음도 있어서 좋았고요 엘리베이터가 좀 작심 했지만 그럭 버럭 탈 만 했고.. 방도 깔끔 하고 커서 괞찬았습니다 다만 다른 방에서 술 먹고 이야기 하면 소음이 좀 있는게 단점이더라고요

Reviewed June 14, 2012

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