This property is in high demand!
18 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Sparkling clean
Guests have rated this property 9.1/10 on cleanliness
"No dust in the air if i turned flashlight on in the dark."
"The hotel is very clean with good facilities."
Located in heart of Kobe
This neighborhood is preferred by frequent travelers. Properties here have the highest location ratings, high review scores, and lots of bookings
"The hotel is located close to harbor and shopping mall."
"Good location, you can even walk straight into downtown Kobe"

Front desk [24-hour]
![Front desk [24-hour]](https://pix10.agoda.net/property/5490202/0/9040033437cc8ccd2a5852d6cbe81fb3.jpg?ca=0&ce=1&s=1024x768)
Great Breakfast
Many guests have praised the breakfast at this property
"The hotel is grand, excellent view, delicious breakfast."
"I also recommend getting the breakfast buffet there."

Free Wi-Fi
Swimming pool
Car park
Front desk [24-hour]
Fitness center
Restaurants
Bar
Massage
18 travelers have booked today.
Based on 16,214 verified reviews
9.2
9.1
8.9
8.8
8.7
8.7
Nearest transportation options
•
Chutottei BEKOBE Mae Bus Stop is within 0.16 km
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Minato Motomachi Subway Station is within 0.4 km
Location rating score
There are 83 places in walking distance!
| Value for money | 8.8 |
| Location rating | 8.7 |
| Nearest airport | Kobe Airport (UKB) |
| Distance to airport | 6.4 km |
Based on 7912 reviews from verified travelers
Hotel Okura Kobe has a variety of restaurant and food options for you to indulge in while remaining at this property, which include Buffet in restaurant, International cuisine, Western cuisine, Asian cuisine, and Chinese cuisine.
Hotel Okura Kobe offers car park onsite with charges applied for travelers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Hotel Okura Kobe has a total of 35 floors.
Hotel Okura Kobe has a total of 468 rooms.
Enjoy the flexibility of easy payment at Hotel Okura Kobe which accepts up to 7, with payment card options such as MasterCard, American Express, UnionPay, Cash, and Visa.
75.0% of our past customer reviews have given a positive appraisal and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Hotel Okura Kobe down in the review section.
Verified business travelers that have stayed at this property have given Hotel Okura Kobe an average rating of 8.7. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.
Verified families with young children that have stayed at this property have given Hotel Okura Kobe an average rating of 8.7. You can look up more thorough customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
Hotel Okura Kobe’s community is Haborland which consists of popular restaurants such as Umenohana Kobe-motomachi, Blue Bottle Coffee - Kobe Shop, and TOOTH TOOTH, maison 15th.
Hotel Okura Kobe is situated within Haborland, which makes it suitably close to natural points of interest including Nunobiki Falls (Nunobiki-No-Taki) and Mt. Maya.

Experience Luxury and Elegance at Hotel Okura Kobe
Nestled in the vibrant city of Kobe, Japan, Hotel Okura Kobe stands as a beacon of refined luxury since its establishment in 1989. This 5-star hotel offers a harmonious blend of timeless elegance and modern comfort, making it an ideal choice for travelers seeking an exceptional stay. After its comprehensive renovation in 2010, the hotel continues to impress with updated amenities and sophisticated design, ensuring guests enjoy a truly memorable experience.
With 468 meticulously appointed rooms, Hotel Okura Kobe provides spacious and comfortable accommodations that cater to both leisure and business travelers. Check-in begins at 3:00 PM, and guests are invited to unwind and settle in before exploring the beautiful surroundings. The hotel also welcomes children of all ages to stay free of charge, making it a family-friendly destination. Check-out is conveniently scheduled until 12:00 PM, allowing guests ample time to enjoy their morning before departure. Whether visiting for a romantic getaway, a family vacation, or a business trip, Hotel Okura Kobe promises a luxurious and welcoming environment in the heart of Kobe.
Luxurious Entertainment and Relaxation at Hotel Okura Kobe
Hotel Okura Kobe offers a refined array of entertainment and leisure facilities designed to provide guests with a truly indulgent experience. Explore the elegant shops within the hotel, where you can browse a curated selection of luxury goods and souvenirs, perfect for those seeking a touch of sophistication. Unwind at the stylish bar, a perfect spot to enjoy expertly crafted cocktails while soaking in the panoramic views of Kobe’s scenic harbor.
For ultimate relaxation, guests can indulge in rejuvenating treatments at the hotel’s salon and massage services, designed to refresh your mind and body. The wellness amenities continue with a soothing sauna, steam room, and tranquil garden, offering serene spaces to unwind and reconnect with nature. Whether seeking leisurely shopping, vibrant nightlife, or peaceful retreat, Hotel Okura Kobe provides a comprehensive entertainment experience in the heart of Kobe.
Premier Sports Facilities at Hotel Okura Kobe
Experience a blend of relaxation and active leisure at Hotel Okura Kobe, where our top-tier sports facilities cater to both fitness enthusiasts and those seeking recreation. Dive into our luxurious indoor pool, perfect for unwinding after a day of exploring Kobe or for a refreshing workout session. For those who prefer staying active on land, our well-equipped fitness center offers state-of-the-art equipment and a welcoming atmosphere to keep your fitness routine on track.
For sports enthusiasts craving a bit of outdoor activity, the hotel features tennis courts where you can enjoy a friendly match amidst scenic surroundings. Please note that access to the fitness center with additional charges, ensuring you have the flexibility to customize your wellness experience. Whether you're here for relaxation or active pursuits, Hotel Okura Kobe provides excellent sports facilities to enhance your stay.
Exceptional Convenience Facilities at Hotel Okura Kobe
Hotel Okura Kobe offers a comprehensive range of convenience facilities designed to make your stay seamless and enjoyable. Guests can indulge in the comfort of free Wi-Fi available in all rooms and public areas, ensuring you stay connected at all times. For your laundry needs, the hotel provides efficient laundry and dry cleaning services, along with a convenient laundromat on-site, making it easy to refresh your wardrobe during your visit. The hotel also features a luggage storage service and daily housekeeping to keep your accommodations pristine and organized.
For added convenience, guests can enjoy 24-hour room service and the assistance of a dedicated concierge team ready to assist with reservations, local information, and personalized requests. A designated smoking area is available for those who wish to smoke in a comfortable, designated space. Additionally, there is a well-stocked convenience store within the hotel premises, allowing you to purchase essentials or souvenirs effortlessly. Whether you're traveling for business or leisure, Hotel Okura Kobe's thoughtful facilities ensure a smooth and comfortable experience.
Convenient Transport Facilities at Hotel Okura Kobe
Hotel Okura Kobe offers guests a seamless travel experience with its reliable taxi service, ensuring easy and comfortable transportation around the city and beyond. For those arriving by car, the hotel provides an onsite car park, allowing guests to conveniently park their vehicles without hassle. Self-parking options are available, making it simple for guests to come and go as they please. Please note that car park charges are applicable, providing a secure and accessible parking solution for all visitors. Whether arriving by taxi or car, guests can enjoy the convenience and accessibility that Hotel Okura Kobe's transport facilities offer.
Luxurious Comfort and Modern Amenities at Hotel Okura Kobe
Experience the perfect blend of comfort and convenience in the elegantly appointed rooms of Hotel Okura Kobe. Each room features air conditioning to ensure a pleasant stay, along with blackout curtains that provide restful nights. Guests can unwind with a flat-screen television equipped with satellite and cable channels, or enjoy a selection of complimentary instant coffee and tea, along with bottled water and a refrigerator for added convenience. The separate living room offers extra space for relaxation or work, while the plush linens and toiletries enhance your comfort.
For added convenience, rooms are equipped with a hairdryer, a coffee/tea maker, and a mini bar, making it easy to refresh and recharge during your stay. Complimentary daily newspapers are available to keep you informed, and soft bathrobes are provided for a touch of luxury. Modern amenities such as a refrigerator and toiletries ensure a seamless and enjoyable experience, allowing guests to feel at home in the heart of Kobe.
Exceptional Dining Experiences at Hotel Okura Kobe
Hotel Okura Kobe offers a delightful array of dining options designed to satisfy every palate. Guests can indulge in a rich breakfast buffet featuring a variety of international and Japanese dishes, including a satisfying continental breakfast for those seeking a lighter start to their day. The hotel's elegant restaurant provides a sophisticated setting for guests to enjoy expertly prepared meals, showcasing local flavors and culinary excellence.
For added convenience and comfort, the hotel also features a cozy coffee shop where guests can relax with freshly brewed coffee and light snacks. Room service is available around the clock, allowing visitors to enjoy delicious meals in the comfort and privacy of their own rooms. With these diverse dining facilities, Hotel Okura Kobe ensures a memorable and flavorful stay for all its guests.
Elegant Room Options at Hotel Okura Kobe for Every Traveler
Experience a diverse range of comfortable and stylish accommodations at Hotel Okura Kobe, featuring room types that cater to various preferences and group sizes. Whether you're traveling solo or with family, you can choose from the cozy Standard Rooms on the 6th-15th Main Floor, ideal for single or double occupancy, or indulge in the spacious Suites and King Suites that offer luxurious comfort over 74 square meters. For those seeking breathtaking views, the Deluxe Sea View Rooms on the 16th-27th Authentic Floor provide stunning vistas along with elegant decor, perfect for a memorable stay. Additionally, the hotel offers versatile connecting rooms designed for larger groups or families, providing ample space and privacy for up to six guests.
Discover the Vibrant Charm of Harborland in Kobe
Harborland in Kobe is a bustling waterfront district that seamlessly blends modern entertainment, shopping, and scenic beauty, offering visitors an unforgettable experience. Stroll along the lively promenade lined with stylish boutiques, cafes, and restaurants, all set against the stunning backdrop of the port and the iconic Kobe Port Tower. The area is especially magical at sunset, when the sky turns vibrant shades of orange and pink, reflecting beautifully on the water.
Seamless Journey from Kobe's Airports to Hotel Okura Kobe
Traveling from the nearby airports to Hotel Okura Kobe is both convenient and effortless, ensuring a smooth start to your stay. If you're arriving at Kansai International Airport (KIX), the most common gateway for international travelers, you can take the JR Haruka Express train directly from the airport to Sannomiya Station, which is approximately a 65-minute ride. From Sannomiya Station, it's just a short 10-minute taxi or subway ride to the hotel located in the vibrant Harborland district. Alternatively, airport limousine buses offer direct services to Kobe’s city center, dropping you off near the hotel with comfortable, hassle-free transfers.
For those arriving at Kobe Airport, situated much closer to the city, the journey is even more straightforward. You can hop on the Kobe Airport Shuttle Bus, which takes about 20 minutes to reach Sannomiya Station. From there, a quick taxi or subway ride will bring you to Hotel Okura Kobe. For a more luxurious experience, private transfer services and taxis are readily available at both airports, providing direct, door-to-door service to the hotel. Whether arriving from Kansai or Kobe Airport, your journey to Hotel Okura Kobe promises comfort, convenience, and a warm welcome to this elegant city by the sea.
Affordable Luxury: Hotel Okura Kobe’s Competitive Pricing Compared to Kobe’s Average Hotel Rates
Hotel Okura Kobe offers an exceptional stay at an attractive price point, with room rates ranging from $151 to $200 per night. This makes it a more budget-friendly option compared to the average hotel in Kobe, which typically costs between $201 and $250 per night. Guests can enjoy the same high-quality amenities and stunning waterfront views without stretching their budget too far.
Choosing Hotel Okura Kobe means experiencing premium comfort at a slightly lower price than the city’s average. Its competitive pricing not only provides excellent value but also ensures that travelers can indulge in a luxurious stay while still saving money. Whether you're visiting for business or leisure, Hotel Okura Kobe presents a perfect balance of affordability and elegance in the heart of this vibrant Japanese city.
Outstanding Hospitality and Stunning Views at Hotel Okura Kobe
Guests consistently praise Hotel Okura Kobe for its exceptional service, highlighting the friendly and helpful staff that go above and beyond to ensure a memorable stay. Visitors appreciate the cleanliness of the rooms, which are well-equipped with full facilities and comfortable beds, providing a cozy and relaxing environment. Many guests also mention the hotel's breathtaking sunset views and spacious rooms as standout features, making it an ideal choice for travelers seeking both comfort and scenic beauty. With a reputation for professional and attentive service, Hotel Okura Kobe continues to earn high praise and repeat visits from satisfied guests.
Exceptional Customer Satisfaction at Hotel Okura Kobe
Hotel Okura Kobe consistently garners high praise from guests, reflecting its commitment to delivering an outstanding stay. With an impressive overall rating of 8.9, visitors appreciate the hotel’s excellent blend of comfort and quality service. The staff’s performance stands out with a remarkable score of 9.2, showcasing their dedication to guest satisfaction and attentive hospitality that makes every stay memorable.
Guests also highlight the hotel’s superb cleanliness, rated at 9.1, which contributes to a pristine and inviting environment. The facilities are well-regarded, earning an 8.7 rating, and the location offers convenience and scenic appeal, further enhancing the guest experience. While the food and dining options receive a slightly lower score of 7.5, guests still find the overall value and comfort to be exceptional, making Hotel Okura Kobe a highly recommended choice for travelers seeking quality, comfort, and attentive service in the heart of Kobe.
Excellent8.7
Facilities
Excellent8.7
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
If the name on the guest's passport is different from the name on the reservation, we may not be able to accommodate you. We apologize for the inconvenience, but please make sure to register the full name of the guest on the reservation as it appears on the guest's passport. If you did not register the guest's name at the time of reservation, please change the guest's name on the confirmation page of the reservation details.We prohibit the resale of reservations to others, or any reservation activities deemed for commercial purposes.
Scheduled Power Outage Notice on January 7 and January 28, 2026
The property will undergo a scheduled power outage due to facility inspections. All electric facilities including air conditioning, TV and room lighting will be out of service on the following dates/times:
●January 8, 2026 00:30 AM - 05:00 AM
Affected Guests: Those staying on January 7, 2026 (Wednesday), on floors 6–21
*Parking lot and banquet halls : approximately 09:00 PM – 05:00 AM
*Guest elevators will remain operational.
*Internet connection throughout the hotel may be temporarily unstable.
●January 28, 2026 11:00 PM - 04:00 AM
Affected Guests: Those staying on January 28, 2026 (Wednesday), on floors 22–33
*Guest room elevators will be out of service during this inspection.
*Internet connection may be temporarily unstable on floors 22 and above.
*The inspection time may vary depending on the status of the inspection.
*The television may turn on after power is restored.
[Notice of renovation work for Cafe Restaurant Camellia]
Cafe Restaurant Camellia will be closed from January 13 to February 19, 2026 for the renovation.
Under construction, the menu will be served at Buffet Restaurant Ariake instead of Cafe Restaurant Camellia.
*The menu will be limited.
For more information, please visit the hotel's official website.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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The hotel boasts an excellent and friendly staff and a great location near Kobe Harbour, Kobe Chinatown, Motomachi, Meriken Park, and Harborland. With good amenities and facilities, including a swimming pool and shuttle bus to Sannomiya area, guests can enjoy their stay in comfort and style. Additionally, the comfortable and cozy rooms offer an excellent view of Kobe Harbour and the service is professional and accommodating.
Inattentive staff with poor communication skills was mentioned in a few reviews.
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I arrived by limousine from Sannomiya. It's about a 10-minute walk. Unfortunately, I didn't have a harbor view room, so the view wasn't great, but stepping outside, there was Meriken Park, positioned like a backyard, and the evening strolls were fantastic. It's also within walking distance to Motomachi, so it's convenient. The room was clean, and since I was upgraded, it was spacious and comfortable. The staff were also very polite, which was reassuring. The breakfast had a wide variety, and the French toast is a must! Personally, I really loved the carrot rabe salad and even had seconds.
この度は、ホテルオークラ神戸にご宿泊いただき誠にありがとうございました。朝食はホテル伝統のフレンチトーストをはじめ、お客様の目の前で仕上げる卵料理、焼きたてのブレッドにご当地グルメなど、シェフが心を込めて準備しております。これからも快適なホテルステイをご提供できるよう、サービスの向上に努めてまいります。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。
Overall didn’t feel welcomed as a foreigner. You could see the difference when they speak to their local guest versus tourist guest. Had an extremely bad encounter at the reception, staff rolled his eyes and did not want to talk to us and continued to look at this computer when we tried to ask about how to use the parking ticket to drive out of the carpark. I acknowledge language was a barrier but most service staff would have used a translator or at least be interested to find out how they can help. When we eventually feedback to the manager, nothing was done. There was no service recovery, we weren’t expecting nor require any compensation but a proper apology but the manager just noted the feedback and thank us for it. Granted location is near to kobe tower, room is clean. But the horrid service negates these for us. Do note gym is chargeable and not free for use.
Thank you very much for staying at Hotel Okura Kobe. All of us at the hotel sincerely look forward to welcoming you back again.
My impression of staying at Hotel Okura Kobe was simply that it is in a "luxurious location." The view of Kobe Port from the window of my room was truly wonderful, and waking up to see the blue sea spread out before me made me feel like I had gained something. At night, the lights of the port sparkled, showcasing a different kind of beauty. The white 35-story building stands out even from a distance, and while walking around Kobe, I felt a sense of reassurance seeing "Oh, that's my hotel." The contrast between the greenery of Mount Rokko and the blue of the sea makes it a luxurious environment where you can feel the richness of nature, despite being in an urban hotel. What I actually felt during my stay was that the location is very convenient for sightseeing. It's just a short walk to Nankin-machi, and I also enjoyed strolling around the Western-style architecture of the Old Foreign Settlement. I felt that this hotel is located in a perfect spot to fully experience the exotic charm that Kobe has to offer. The atmosphere of the hotel itself was calm, and the staff were very courteous. It certainly reflects the stability of the Okura brand. What stood out most to me were: 1) the stunning view from the room, 2) the convenience of access and the abundance of nearby tourist attractions, and 3) the overall elegant and serene atmosphere of the hotel. I believe it is truly a hotel that represents "Minato-machi Kobe," allowing guests to fully enjoy the charm of the city. If I have another opportunity to visit Kobe, it is definitely one of the hotels I would like to use again.
この度は、数あるホテルよりホテルオークラ神戸をお選びいただき誠にありがとうございました。昼夜、東西南北で表情を変える眺望をご堪能いただけたようで何よりでございます。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。
I used it last year as well. I felt a bit sad that the souvenir shop had changed to a convenience store. The room service system was a little different from last time. I couldn't use the café at an early hour, so maybe the operating hours have changed. The facilities felt classic, yet had a sense of calm, which I thought was very nice. The staff were also kind, and their service was as wonderful as ever. I was able to stay very comfortably.
この度は、数あるホテルよりホテルオークラ神戸をお選びいただき誠にありがとうございました。これからもよりよいサービスをご提供できるよう努めてまいります。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。
150 meters to public transportation
Located in heart of Kobe
Currency exchange
Free Wi-Fi in all rooms!
“The night view and the location were both amazing!”
I took advantage of the three-day weekend to go to Kobe for a live concert and sightseeing. We stayed at Hotel Okura Kobe with an extra bed, accommodating three people, and the room was spacious enough for us to be comfortable. The bathroom was also roomy and easy to use. I requested a room with a view of the sea, and the location was excellent as hoped, especially at night when the night view of the Kobe port area was very beautiful. Meriken Park and Kobe Harborland were also within walking distance, and we could conveniently take a bus to the Sannomiya and Motomachi areas. The breakfast buffet was plentiful and very satisfying, but it was quite crowded around 8:30, and it seemed that those who arrived after us were directed to a different venue. For those who want to enjoy a leisurely meal, I recommend going a little earlier.
この度は、数あるホテルよりホテルオークラ神戸をお選びいただき誠にありがとうございました。快適にお過ごしいただけ、大変嬉しく存じます。これからもよりよいサービスをご提供できるよう努めてまいります。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。