Hotel Poc Na Tulum

3 stars out of 5
Carretera Tulum-Bocapaila S/N, Tulum, Tulum, Mexico, 77780 - See map

Conveniently situated in the Tulum part of Tulum, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

Excellent room comfort & quality

Private beach

Free Wi-Fi in all rooms!

Daily housekeeping

Facilities

Private beach

Free Wi-Fi

Free parking

Spa

Restaurant

Bar

Massage

Family room

Your dates are popular among travelersUsers are booking a place in Tulum every 24 minutes on Agoda.com
Location 9.1
Cleanliness 8.9
Facilities 8.5
Service 8.4

Based on 1,764 verified reviews

Location

9.1

Cleanliness

8.9

Facilities

8.5

Service

8.4

Value for money

8.2

See map

9.1Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Las Palmas Beach
80 m
Playa Roca
140 m
Paraíso Beach
440 m
Pancho Villa
580 m
Tulum beach
1.1 km

Good to know

Value for money8.2
Location rating9.1

Rooms available at Hotel Poc Na Tulum

Double Partial Ocean View King Bed
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  • Room size: 35 m²/377 ft²
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Master Plunge Pool Panoramic View
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  • Room size: 45 m²/484 ft²
  • Sea view
  • 1 king bed
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Deluxe King Suite
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  • Room size: 38 m²/409 ft²
  • Sea view
  • 1 queen bed
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Room PARTIAL OCEAN VIEW
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    Twin Room with Garden View
    ...
    • Room size: 40 m²/431 ft²
    • Garden view
    • 2 double beds
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    Jungle View with bathtub
    ...
    • Room size: 35 m²/377 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Casa Maya Ocean Front with A/C
    ...
    • Room size: 35 m²/377 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Casa Maya Partial Ocean View A/C
    ...
    • Room size: 35 m²/377 ft²
    • Garden view
    • 1 queen bed
    Enter dates to see prices
    Casa Pocna Family Jungle View Suite A/C
    ...
    • Room size: 40 m²/431 ft²
    • Sea view
    • 1 single bed and 1 king bed...
    Enter dates to see prices
    Casa Pocna Jungle View Suite A/C
    ...
    • Room size: 35 m²/377 ft²
    • Garden view
    • 1 single bed and 1 queen be...
    Enter dates to see prices

    Frequently asked questions

    Does Hotel Poc Na Tulum offer spa services?

    You can enjoy your stay at Hotel Poc Na Tulum all the more by benefiting from the property's available spa services that are offered for all its guests to make your evening far better.

    Does Hotel Poc Na Tulum offer laundry services?

    Yes! Hotel Poc Na Tulum provides laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

    What interesting attractions are in close proximty of Hotel Poc Na Tulum that are in walking distance?

    While remaining at Hotel Poc Na Tulum, begin your holiday by visiting the nearest points of interest that are within close proximity to the property which include Las Palmas Beach, Playa Roca, and Pancho Villa.

    In which languages can Hotel Poc Na Tulum's employees communicate?

    Hotel Poc Na Tulum can communicate in 2 languages and supports widely used languages such as English and Spanish for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

    What do visitors like most about Hotel Poc Na Tulum?

    Past guests that stayed at Hotel Poc Na Tulum have given this property a rating of 9.091 for its outstanding location as the major highlight for their stay.

    What is the verified guest review consensus about Hotel Poc Na Tulum's wellness amenities?

    66.0% of our verified guest assessments have given a positive review and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Hotel Poc Na Tulum down in the review section.

    What is the typical rating that past Solo travelers' have given to Hotel Poc Na Tulum?

    Verified solo travelers that have stayed at this property have given Hotel Poc Na Tulum an average rating of 8.6. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that past Couples' have given to Hotel Poc Na Tulum?

    Verified couple travelers that have stayed at this property have given Hotel Poc Na Tulum an average rating of 8.6. You can look up on more descriptive customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

    What is the average rating that past Families with older children have given to Hotel Poc Na Tulum?

    Verified families with older children that have stayed at this property have given Hotel Poc Na Tulum an average rating of 9.2. You can look into more specific customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that verified Group travelers have given to Hotel Poc Na Tulum?

    Verified group travelers that have stayed at this property have given Hotel Poc Na Tulum an average rating of 8.6. You can look up more detailed customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

    What is the closest train, metro, or bus station to Hotel Poc Na Tulum?

    The closest train, metro, or bus station is Tulum Bus station, 3278.9 m away from Hotel Poc Na Tulum.

    What is the closest airport to Hotel Poc Na Tulum?

    The nearest airport to Hotel Poc Na Tulum is Felipe Carrillo Puerto Airport, 24.0 km away.

    More about Hotel Poc Na Tulum

    More about Hotel Poc Na Tulum

    Experience the Tranquil Paradise at Hotel Poc Na Tulum

    Nestled in the breathtaking coastal town of Tulum, Mexico, Hotel Poc Na Tulum offers a serene and unforgettable getaway for travelers seeking a slice of paradise. With its prime location just steps away from the pristine white sandy beaches and crystal-clear turquoise waters of the Caribbean Sea, this 3-star hotel is the perfect destination for those looking to unwind and recharge in a tranquil setting. Upon arrival, guests are greeted with warm hospitality and a seamless check-in process. Check-in begins at 03:00 PM, allowing ample time for travelers to settle in and soak up the vibrant atmosphere of this tropical oasis. The hotel's friendly and attentive staff are always on hand to ensure a smooth and hassle-free check-in experience, making guests feel instantly at home. When it's time to bid farewell to this idyllic retreat, guests can take advantage of the convenient check-out time of 12:00 PM. This allows for a leisurely morning, whether it's enjoying a final breakfast overlooking the shimmering ocean or taking a refreshing dip in the hotel's inviting swimming pool. The flexible check-out time ensures that guests can make the most of their stay, leaving feeling rejuvenated and ready to take on the world. Families traveling with young children will find Hotel Poc Na Tulum to be a welcoming haven. The hotel's child policy allows children between the ages of 0 to 3 to stay free of charge, making it an ideal choice for a family-friendly vacation. Parents can relax and unwind knowing that their little ones are well taken care of, with plenty of space and amenities to cater to their needs. With its stunning location, convenient check-in/out times, and child-friendly policy, Hotel Poc Na Tulum offers a truly unforgettable experience for travelers of all ages. Whether you're seeking a romantic escape, a family adventure, or simply a place to unwind and reconnect with nature, this charming 3-star hotel is the perfect choice for your next vacation in Tulum, Mexico.

    Unwind and Indulge in Hotel Poc Na Tulum's Entertainment Facilities

    Hotel Poc Na Tulum offers an array of entertainment facilities that are sure to make your stay unforgettable. Step into the vibrant atmosphere of the hotel's bar, where you can sip on expertly crafted cocktails while enjoying live music and entertainment. Whether you prefer a classic margarita or a unique tropical concoction, the talented bartenders will cater to your every taste. For those seeking relaxation and pampering, the hotel's salon, massage, and spa facilities are a must-visit. Treat yourself to a rejuvenating massage, indulge in a luxurious facial, or enhance your beauty with a professional hair treatment. The skilled therapists and stylists will ensure that you leave feeling refreshed and revitalized. Surrounded by lush greenery, the hotel's garden is a tranquil oasis where you can unwind and reconnect with nature. Take a leisurely stroll through the beautifully landscaped grounds, find a cozy spot to read a book, or simply bask in the serenity of your surroundings. The garden provides the perfect setting for a peaceful retreat and a chance to escape the hustle and bustle of everyday life. With its vibrant bar, indulgent salon and spa, and serene garden, Hotel Poc Na Tulum offers a range of entertainment facilities that cater to every guest's desires. Whether you're looking to dance the night away, pamper yourself with a spa treatment, or simply relax in a peaceful setting, this hotel has it all.

    Unleash Your Inner Athlete at Hotel Poc Na Tulum's Premier Sports Facilities

    At Hotel Poc Na Tulum, we understand the importance of staying active and enjoying an active lifestyle even while on vacation. That's why we offer an impressive range of sports facilities that cater to all fitness levels and interests. Whether you're a water enthusiast or prefer land-based activities, our hotel has something for everyone. For those looking to make a splash, our private beach provides the perfect setting for a variety of water sports. Dive into the crystal-clear waters of the Caribbean Sea and explore the vibrant underwater world with our diving excursions. Snorkeling enthusiasts can also embark on thrilling snorkeling adventures, discovering the colorful coral reefs and marine life that Tulum is famous for. If you prefer to keep your feet on solid ground, our hotel boasts a well-equipped beach volleyball court. Gather your friends or fellow guests for a friendly game of volleyball under the warm Mexican sun. Additionally, our hotel offers bicycle rentals, allowing you to explore the scenic surroundings of Tulum at your own pace. No matter your preference, Hotel Poc Na Tulum's sports facilities ensure that you can maintain an active and adventurous lifestyle throughout your stay. So, pack your gear, embrace the sun, and get ready to experience the thrill of sports and outdoor activities in the stunning paradise of Tulum, Mexico.

    Convenience Facilities at Hotel Poc Na Tulum

    Hotel Poc Na Tulum offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With services like laundry service, room service, and a dedicated concierge, guests can enjoy utmost convenience during their time at the hotel. Whether you need your clothes cleaned and pressed, a delicious meal delivered to your room, or assistance with arranging tours and activities, the friendly and professional staff at Hotel Poc Na Tulum is always ready to assist. Stay connected with complimentary Wi-Fi available in public areas as well as in all rooms. Whether you need to catch up on work emails or simply browse the internet, you can do so effortlessly from the comfort of your room or while lounging by the pool. Additionally, the hotel provides luggage storage facilities, allowing guests to securely store their belongings before check-in or after check-out. With daily housekeeping services, you can rest assured that your room will always be clean and tidy throughout your stay. Hotel Poc Na Tulum goes above and beyond to provide convenience facilities that enhance the overall guest experience and make your stay in Tulum truly memorable.

    Convenient Transport Facilities at Hotel Poc Na Tulum

    Discover the ease and convenience of getting around during your stay at Hotel Poc Na Tulum. Whether you're exploring the stunning beaches, ancient ruins, or vibrant nightlife, our hotel offers a range of transport facilities to ensure a seamless and enjoyable experience. Start your day of adventure by joining one of our carefully curated tours, where you can explore the natural wonders and cultural treasures of Tulum. From snorkeling in crystal-clear cenotes to visiting the majestic Mayan ruins, our knowledgeable guides will take you on an unforgettable journey. For those who prefer to explore at their own pace, we provide a car park free of charge. This means you can conveniently park your vehicle and venture out to discover the hidden gems of Tulum. Whether you're driving along the scenic coastal road or exploring the charming town center, our car park offers a secure and hassle-free option for your transportation needs. At Hotel Poc Na Tulum, we understand the importance of convenient transport facilities for our guests. Whether you choose to join our tours or explore independently with our complimentary car park, we strive to make your stay as enjoyable and hassle-free as possible. So, pack your bags and get ready to embark on an unforgettable adventure in Tulum!





    Indulge in Culinary Delights at Hotel Poc Na Tulum

    At Hotel Poc Na Tulum, dining is an experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities available, you'll be spoilt for choice during your stay. Start your day off right with a visit to the hotel's restaurant, where a delectable breakfast buffet awaits. From freshly baked pastries to a variety of fruits and hot dishes, there is something to satisfy every palate. The restaurant also offers a lunch and dinner menu featuring a fusion of international and local flavors, prepared by skilled chefs using the finest ingredients. Whether you're in the mood for Mexican classics or international favorites, the restaurant at Hotel Poc Na Tulum has you covered. For those who prefer the comfort and privacy of their own room, the hotel offers room service, allowing you to indulge in delicious meals without leaving the comfort of your accommodation. Whether you're craving a late-night snack or a hearty dinner, the room service menu offers a wide selection of options to suit every craving. To ensure your stay is as comfortable as possible, Hotel Poc Na Tulum also provides daily housekeeping services. You can rest assured that your room will be kept clean and tidy throughout your stay, allowing you to focus on enjoying your vacation to the fullest. With its delightful dining options and attentive service, Hotel Poc Na Tulum is the perfect choice for food lovers and those seeking a truly memorable culinary experience.

    Experience Comfort and Variety at Hotel Poc Na Tulum

    Hotel Poc Na Tulum offers a wide range of rooms to suit every traveler's needs. From the cozy Casa Maya Ocean Front with A/C, featuring either a Single Bed or a King Bed, to the spacious Casa Pocna Family Jungle View Suite A/C, offering a choice of Single Bed or Queen Bed, there is something for everyone at this charming hotel. When booking your stay at Hotel Poc Na Tulum through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda ensures that you get the most competitive rates for these exceptional rooms, allowing you to make the most of your budget. With Agoda's user-friendly platform, you can easily browse through the available room options, select your preferred dates, and secure your reservation in just a few clicks. So why wait? Book your stay at Hotel Poc Na Tulum on Agoda today and experience the comfort and convenience that await you.

    Discover the Magic of Tulum, Mexico

    Nestled on the stunning Caribbean coast of Mexico's Yucatan Peninsula, Tulum is a captivating destination that seamlessly blends ancient Mayan ruins with breathtaking natural beauty. Known for its pristine white-sand beaches, crystal-clear turquoise waters, and lush tropical jungles, Tulum offers a truly enchanting experience for travelers seeking a tranquil and idyllic getaway. Immerse yourself in the rich history and culture of Tulum by exploring the nearby Mayan ruins, which are perched on a cliff overlooking the Caribbean Sea. These ancient ruins, dating back to the 13th century, provide a fascinating glimpse into the region's past and offer stunning panoramic views. After exploring the ruins, head to the nearby Tulum National Park, where you can swim in the sparkling cenotes, underwater sinkholes filled with crystal-clear freshwater, or snorkel amongst vibrant coral reefs. In addition to its natural wonders, Tulum is also renowned for its vibrant and bohemian atmosphere. The town is dotted with charming boutique shops, trendy beach clubs, and world-class restaurants serving up delicious Mexican cuisine. Whether you're seeking relaxation, adventure, or a mix of both, Tulum has something for everyone, making it an unforgettable destination for your next vacation.

    Convenient Transportation from the Airport to Hotel Poc Na Tulum

    Located in the beautiful coastal town of Tulum, Mexico, Hotel Poc Na Tulum offers a tropical paradise for travelers seeking a relaxing getaway. Getting to the hotel from the nearest airports is a breeze, ensuring a smooth start to your vacation. If you're arriving at Cancun International Airport, the most common choice for travelers, you have several transportation options to reach Hotel Poc Na Tulum. One convenient option is to take a private taxi or shuttle service directly from the airport to the hotel. This allows you to sit back and enjoy the scenic drive along the coast, taking in the breathtaking views of the Caribbean Sea. Another option is to rent a car at the airport if you prefer the freedom to explore the surrounding areas at your own pace. The drive from Cancun International Airport to Hotel Poc Na Tulum takes approximately 1.5 to 2 hours, and the route is well-marked and easy to navigate. For those looking for a more budget-friendly option, you can also take a shared shuttle or public transportation from the airport to Tulum town. From there, Hotel Poc Na Tulum is just a short taxi ride away. No matter which transportation option you choose, once you arrive at Hotel Poc Na Tulum, you'll be greeted with warm hospitality and a serene atmosphere. The hotel offers comfortable accommodations, a stunning beachfront location, and a range of amenities to ensure a memorable stay. Whether you're looking to relax on the white sandy beaches, explore the nearby Mayan ruins, or indulge in delicious local cuisine, Hotel Poc Na Tulum is the perfect base for your Tulum adventure.

    Discover the Vibrant Surroundings of Hotel Poc Na Tulum

    Nestled in the heart of Tulum, Hotel Poc Na Tulum offers a prime location surrounded by a myriad of exciting landmarks and attractions. Just a stone's throw away, you'll find Farmacia Similares and Farmacia Únion, perfect for any last-minute essentials or forgotten toiletries. For nature enthusiasts, Cenote Sunhole and Gran Cenote are must-visit destinations. These stunning natural sinkholes offer crystal-clear turquoise waters, inviting you to take a refreshing dip or snorkel amidst unique rock formations. Immerse yourself in the beauty of the Yucatan Peninsula's underground rivers and caves. If you're craving some local flavor, head over to Frutas y Verduras Alex, where you can sample an array of fresh fruits and vegetables. Indulge in the vibrant colors and flavors of Mexico as you explore the market and discover hidden culinary gems. For a dose of history and culture, Tulum National Park is just a short distance away. Explore the ancient Mayan ruins perched on a cliff overlooking the Caribbean Sea. Marvel at the impressive architecture and learn about the rich history of this once-thriving civilization. After a day of adventure, unwind at South Tulum Beach, where soft white sands and azure waters await. Bask in the warm sun, go for a swim, or simply enjoy a leisurely stroll along the shoreline. Convenience is at your fingertips with Super Aki, a nearby supermarket offering a wide range of groceries and essentials. Stock up on snacks and drinks for your excursions or grab some local ingredients to prepare your own delicious meals. For those seeking an urban escape, Cenote Urbano provides a unique experience. This cenote, located in the heart of Tulum town, offers a tranquil oasis amidst the bustling streets. Take a moment to relax and rejuvenate in its peaceful waters. Sports enthusiasts will appreciate Unidad Deportiva, a sports complex nearby. Whether you're looking to play a game of soccer, basketball, or tennis, this facility has you covered. With its central location and proximity to these captivating landmarks and attractions, Hotel Poc Na Tulum is the perfect base for exploring all that Tulum has to offer. Immerse yourself in the vibrant surroundings and create unforgettable memories during your stay.

    Conveniently Located Near Tulum Bus Station

    Hotel Poc Na Tulum is perfectly situated just a stone's throw away from the Tulum Bus Station, making it an ideal choice for travelers looking for easy access to public transportation. From the moment you step off the bus, you'll find yourself just a short walk away from the hotel's welcoming entrance. Whether you're arriving from the Cancun Airport or exploring the nearby attractions, the Tulum Bus Station serves as a convenient hub for all your transportation needs. With the Tulum Bus Station at your doorstep, you'll have the freedom to explore the vibrant city and its surrounding areas at your own pace. Hop on a bus and head to the stunning Tulum Ruins, where you can marvel at the ancient Mayan architecture and soak in the breathtaking views of the Caribbean Sea. If you're in the mood for some beach time, the bus station also offers easy access to the pristine white sands and crystal-clear waters of Tulum's famous beach strip. In addition to its prime location near the Tulum Bus Station, Hotel Poc Na Tulum is also conveniently surrounded by a variety of shops, restaurants, and cafes. After a day of exploring, you can easily find a place to grab a bite to eat or unwind with a refreshing drink. With its unbeatable location and easy access to public transportation, Hotel Poc Na Tulum is the perfect choice for travelers looking to make the most of their time in Tulum.

    A Culinary Delight: Indulge in Tulum's Vibrant Dining Scene

    Hotel Poc Na Tulum is surrounded by an array of diverse and enticing dining options. Just steps away from the hotel, guests can savor traditional Mexican flavors at Rincon Poblano, where mouthwatering dishes like mole poblano and chiles en nogada await. For a taste of international cuisine, TOKS offers a diverse menu featuring everything from hearty breakfast options to flavorful pastas and grilled meats. Those seeking a lively and trendy atmosphere can head to Encanto Cantina, a vibrant bar and restaurant known for its innovative cocktails and delectable small plates. Gitano, a chic jungle-inspired restaurant, offers a unique dining experience with its open-air setting and menu featuring modern Mexican cuisine. Teetotum Hotel Restaurant Lounge is a must-visit for those looking for a fusion of Mexican and Mediterranean flavors, while El Tabano offers a romantic ambiance and a menu filled with delicious seafood and Caribbean-inspired dishes. Other notable dining options include Restaurant Asiaki, known for its fusion of Asian and Mexican flavors, Restaurare, a vegetarian and vegan-friendly restaurant serving up healthy and flavorful dishes, and Chalupa Cevicheria Suave y Tropical, a seafood haven where guests can indulge in fresh ceviche and other seafood delights. With such a diverse range of dining options just a stone's throw away, guests of Hotel Poc Na Tulum are sure to embark on a culinary journey like no other.

    Shop till you drop at Hotel Poc Na Tulum’s surrounding shopping landmarks

    Hotel Poc Na Tulum is located in close proximity to a variety of shopping landmarks that will delight any shopaholic. LassaH Ethnic Design Made with Love offers a unique selection of ethnic-inspired clothing and accessories, perfect for those looking to add a touch of bohemian style to their wardrobe. Artesanias Sol Maya showcases traditional Mexican crafts and handmade souvenirs, allowing visitors to bring a piece of Tulum's vibrant culture back home. For art enthusiasts, Hernandez Gallery Tulum and Mexican Art Gallery are must-visit destinations, featuring a diverse collection of contemporary and traditional Mexican artwork. Mixik is a treasure trove for fashion-forward individuals, offering trendy clothing and accessories from local designers. Safari Tulum Travel Services is the go-to place for booking exciting tours and adventures, ensuring that guests make the most of their stay in Tulum. Iguana Bike Shop provides bike rentals for those looking to explore the town and its surroundings on two wheels. Casa Hernandez is a boutique that specializes in unique home decor and furnishings, perfect for those seeking to add a touch of Tulum's laid-back charm to their living spaces. La Lupita Boutique offers a curated selection of stylish clothing and accessories, perfect for fashionistas. And lastly, Tulum Bazaar is a vibrant market where visitors can find everything from handmade jewelry to local artwork. With such a diverse range of shopping landmarks nearby, guests at Hotel Poc Na Tulum will have endless opportunities to indulge in retail therapy and discover unique treasures.

    Affordable Luxury: Hotel Poc Na Tulum Offers Unbeatable Value

    Hotel Poc Na Tulum stands out as an exceptional choice for travelers seeking a memorable stay without breaking the bank. With an average room price of just $300, this charming beachfront retreat offers unbeatable value compared to the average price of a hotel room in Tulum, which stands at $309. Nestled in the heart of Tulum's vibrant hotel zone, Hotel Poc Na Tulum provides a unique blend of affordability and luxury. Step into the beautifully designed rooms and be greeted by a soothing ambiance that effortlessly combines modern comforts with traditional Mexican charm. Each room is thoughtfully furnished with plush bedding, elegant decor, and a private balcony or terrace offering breathtaking views of the turquoise Caribbean Sea or the lush tropical gardens. Beyond the inviting accommodations, Hotel Poc Na Tulum boasts an array of amenities that further enhance the value of your stay. Take a refreshing dip in the sparkling outdoor pool, indulge in mouthwatering culinary delights at the on-site restaurant, or unwind with a rejuvenating spa treatment. With its prime location just steps away from the pristine white sands of Tulum beach, guests can easily explore the vibrant local scene, including trendy boutiques, lively bars, and renowned Mayan ruins. At Hotel Poc Na Tulum, you can experience the best of Tulum's beauty and culture without compromising on comfort or budget. Book your stay today and discover why this hidden gem is the perfect choice for discerning travelers.





    Unforgettable Stay at Hotel Poc Na Tulum

    Hotel Poc Na Tulum has garnered an impressive overall rating of 8.5, making it a top choice for travelers seeking an unforgettable stay in Tulum, Mexico. With exceptional scores in various categories, this hotel goes above and beyond to ensure a memorable experience for its guests. One of the standout features of Hotel Poc Na Tulum is its excellent value for money, with an impressive rating of 8.0. Guests can indulge in the hotel's fantastic facilities, including a refreshing outdoor pool and a cozy terrace where they can relax and soak up the sun. Whether you're looking to unwind or stay active, this hotel has something for everyone. Cleanliness is of utmost importance at Hotel Poc Na Tulum, and it shows in their outstanding rating of 8.8. From the pristine rooms to the well-maintained common areas, guests can rest assured that their comfort and hygiene are top priorities. The hotel's commitment to cleanliness creates a welcoming and soothing atmosphere that adds to the overall charm of the property.

    Show less

    Amenities and facilities

    Excellent8.5

    Facilities

    Languages spoken
    • English
    • Spanish
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Body scrub
    • Body wrap
    • Diving
    • Garden
    • Massage
    • On-site entertainment
    • Private beach
    • Snorkeling
    • Spa
    • Spa/sauna
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Breakfast takeaway service
    • Cashless payment service
    • Doctor/nurse on call
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Happy hour
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Daily housekeeping
    • Elevator unavailable
    • Food delivery
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Salon
    • Smoking area unavailable
    • Terrace
    For the kids
    • Family/child friendly
    • Family room
    Access
    • Fire extinguisher
    • Non-smoking rooms
    • Pets allowed unavailable
    • Security [24-hour]
    Getting around
    • Car park [free of charge]

    Food and dining

    Restaurants on site
    Restaurant
    • Menu: Buffet

    Location

    Carretera Tulum-Bocapaila S/N, Tulum, Tulum, Mexico, 77780

    Exceptional9.1

    Location

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-3 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 4 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until11:00
    • Check-out from07:00
    • Check-in until00:00

    Property announcements

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Reviews of Hotel Poc Na Tulum from real guests

    Provided by verified guests of

    Agoda logo
    8.6

    Excellent

    • Location score 9.1 out of 10 and is a high score in Tulum
      Location9.1
    • Cleanliness score 8.9 out of 10 and is a high score in Tulum
      Cleanliness8.9
    • Facilities score 8.5 out of 10 and is a high score in Tulum
      Facilities8.5
    • Service score 8.4 out of 10 and is a high score in Tulum
      Service8.4
    • Value for money score 8.2 out of 10 and is a high score in Tulum
      Value for money8.2
    High score for Tulum

    Rating

    9+ Exceptional (4)
    8-9 Excellent (1)
    7-8 Very Good (0)
    6-7 Good (0)
    <6 Below Expectation (0)
    Guest Type
    Room Type
    Language
    Showing 5 verified guest comments
    1. 10.0
      Exceptional
      Gareth from Hong Kong SAR, China
      Couple
      Deluxe King Suite
      Stayed 3 nights in May 2024

      “Fantastic.”

      Perfect serenity!

      Reviewed December 05, 2024
    2. 10.0
      Exceptional
      Karen from Canada
      Couple
      Casa Maya Partial Ocean View A/C
      Stayed 4 nights in April 2022

      “Best Value for your Money in Tulun”

      I am sitting at their beach club as I write this review. I am so impressed with the kindness and 24/7 assistance of the staff at Pocna, day after day. Security is on point, beach cleanliness (even with sargazo) is daily, we have Keurig machine in our room and delicious breakfast every morning. Early morning tour? Staff packed our breakfast, yoga on site? Free daily. I feel like I'm staying with old friends rather than in an hotel. Highly recommend!

      Reviewed April 20, 2022
    3. 8.4
      Excellent
      suzanne from United States
      Couple
      Casa Maya Ocean Front with A/C
      Stayed 5 nights in November 2021

      “Trouble began before we even got there”

      We made our reservations around 3 months before our stay but Pocna emailed me 2 days before our flight that our Ocean Front room was unavailable due to ".big trouble with a water installation" and they would relocate us. After questioning, the next day I was told it would be an Ocean View room but we would be compensated with an Herbal Bath at the spa. At this time, I scrambled to find another hotel but all that was left were super expensive hotel options, so we stayed. I told them I wanted financial compensation for the cheaper room but they never replied. When we got there we were NOT given financial compensation but a bottle of sparkling wine was brought to our room (we had no interest in an herbal bath!). The room was got was called ocean view but the ocean was no where to be seen from the room :( We noticed there were three rooms that construction work was being done on but they were nowhere NEAR to being habitable (and they should have never booked these out in the first place). Staff were all super nice at the restaurant but the food was not very good (free breakfast was dissapointing and we are not even very picky. Coffee was the worst Ive ever had- so weak it was like brown water). To keep it in perspective- we go to Mexico almost every year. This was our first time to stay in Tulum. Pretty beach but Everything is crazy expensive. We live in in a very expensive city and prices here were no cheaper (margaritas all over $10) so this was not the Mexico we were used to The resort charged more for everything too (airport transfers they offered were $300 but we used a private company for $200 instead. They wanted to charge $60 for our required covid test but the hotel next door charged $35). BUT to top it all off, when we were checking out we were told that one of the staff members actually overcharged my credit card by $1000. We are still waiting on that to be credited.... Pros: the rooms were nice and clean with good air-con (horrible wifi though

      Reviewed November 18, 2021
    4. 9.6
      Exceptional
      Lily from Mexico
      Family with teens
      Twin Room with Garden View
      Stayed 1 night in June 2022

      “La mejor zona”

      Está en una zona hermosa, donde puedes descansar a gusto

      Reviewed June 16, 2022
    5. 9.2
      Exceptional
      Vanessa from France
      Family with teens
      Casa Pocna Jungle View Suite A/C
      Stayed 3 nights in February 2025

      “Exceptional”

      Hotel idéalement situé avec accès direct sur la plage et bed à disposition. Ménage fait tous les jours, chambre spacieuse. Machine à café, eau, serviettes de plage et sèche cheveux. Nous avons toujours eu de la pression dans la douche et de l'eau chaude. Le petit dejeuner à la carte est très bon. Le premier matin nous n'avons pas eu le temps de dejeuner car excursion et le serveur nous a préparé une petite box à emporter. Le seul point négatif est le fait qu'il se trouve dans le parc du jaguar donc il faut payer une taxe pour tout votre séjour + acheter un bracelet tous les jours si vous voulez entrer et sortir.

      Reviewed February 17, 2025

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