Begin typing property name or keyword to search, use arrow keys or tab key to navigate, press Enter to select
14 Dec 2025
Sunday
14 Dec 2025
Sunday
See all 405 properties in San Cristobal De Las Casas

Hotel Villa Mercedes San Cristobal

4 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Diagonal Hermanos Paniagua 32, Barrio de Fatima, Los Alcanfores, San Cristobal De Las Casas, Mexico, 29264

Highlights

Front desk [24-hour]

Excellent room comfort & quality

- Guests have rated this property 9.2/10 on room comfort and quality

Sparkling clean

Sparkling clean - Guests have rated this property 9.2/10 on cleanliness

Free Wi-Fi in all rooms!

Daily housekeeping

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurants

Bar

Shuttle service

Family room

Luggage storage

About us

Conveniently situated in the Los Alcanfores part of San Cristobal De Las Casas, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Room comfort and quality 10.0
Service 9.2
Value for money 9.2
Cleanliness 8.8

Based on 619 verified reviews

Room comfort and qua...

10.0

Service

9.2

Value for money

9.2

Cleanliness

8.8

Facilities

8.8

Location

7.6

"Excelente place"
"Super calm place"
See map

7.6Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
QUE VIVA PINATA
990 m
Museo del Ámbar de Chiapas
1.1 km
Taller Lagrimas de la Selva
1.1 km
Cerro de San Cristóbal
1.3 km
Amber Museum
1.3 km

Good to know

Value for money9.2
Location rating7.6

Rooms available at Hotel Villa Mercedes San Cristobal

Exceptional
Room comfort & quality

10

tooltip

Based on 6 reviews from verified travelers

Room photos and details
Deluxe Double Room
...
  • Room size: 34 m²/366 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Room photos and details
Double Room with Two Double Beds
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Room photos and details
Deluxe King Room
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Room photos and details
Deluxe King Suite
...
  • Room size: 34 m²/366 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Room photos and details
Deluxe Suite
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Room photos and details
Superior Double Room
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Room photos and details
Standard King Room
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Room photos and details
Executive King Room
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Room photos and details
Suite
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 super king bed
Enter dates to see prices
Room photos and details
Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices

Frequently asked questions

For your convenience when traveling around the city, Hotel Villa Mercedes San Cristobal provides shuttle service right where you need it making it easy for you to get to places effortlessly.

Yes! Hotel Villa Mercedes San Cristobal includes laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

Yes! Hotel Villa Mercedes San Cristobal offers dry cleaning service that is available all throughout your stay, ensuring you're always looking your best in your favorite outfit. Please contact the property for more information.

At Hotel Villa Mercedes San Cristobal, guests can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

While staying at Hotel Villa Mercedes San Cristobal, delight in your evening or night out at Bar Revolución to get the most out of your nightlife.

The average room rate for Hotel Villa Mercedes San Cristobal in the past month is 85.75 USD, compared to city's average of 63.01 USD.

Hotel Villa Mercedes San Cristobal can converse in 2 languages and supports well-known languages such as English and Spanish for guests traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Enjoy the flexibility of easy payment at Hotel Villa Mercedes San Cristobal which accepts up to 5, with payment card options consisting of UnionPay, MasterCard, Visa, Cash, and American Express.

Past business travelers that have stayed at this property have given Hotel Villa Mercedes San Cristobal an average rating of 9.1. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given Hotel Villa Mercedes San Cristobal an average rating of 7.5. You can search for more comprehensive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified time frame may be charged an additional fee.

More about Hotel Villa Mercedes San Cristobal

More about Hotel Villa Mercedes San Cristobal

Located in San Cristóbal de Las Casas, 2 km from San Cristobal Cathedral, Hotel Villa Mercedes San Cristobal provides accommodation with a garden, free private parking, a restaurant and a bar. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. The property is non-smoking and is set 1.5 km from La Merced Church. The units at the hotel are equipped with a flat-screen TV and a safety deposit box. The private bathroom is equipped with a shower, free toiletries and a hairdryer. All units will provide guests with a desk and a coffee machine. Guests at Hotel Villa Mercedes San Cristobal can enjoy a buffet breakfast. Guests can make use of the business centre or relax in the snack bar. Popular points of interest near the accommodation include San Cristobal Church, Central Plaza & Park and Amber Museum. Ángel Albino Corzo International Airport is 74 km away.

Show less

Amenities and facilities

Excellent8.8

Facilities

Languages spoken
  • English
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Game room
  • Garden
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator unavailable
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Shuttle service

Food and dining

Restaurants on site
La Chimenea
  • Cuisine: Mexican
  • Menu: Buffet, A-la-carte

Location

Diagonal Hermanos Paniagua 32, Barrio de Fatima, Los Alcanfores, San Cristobal De Las Casas, Mexico, 29264

Very good7.6

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 15:00
  • Check-out until: 12:00
  • Check-out from: 11:30
  • Check-in until: 18:00

Property announcements

Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Reviews of Hotel Villa Mercedes San Cristobal from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.7

Excellent

From 6 reviews

  • Room comfort and quality score 10 out of 10 and is a high score in San Cristobal De Las Casas
    Room comfort and quality10.0
  • Service score 9.2 out of 10 and is a high score in San Cristobal De Las Casas
    Service9.2
  • Value for money score 9.2 out of 10 and is a high score in San Cristobal De Las Casas
    Value for money9.2
  • Cleanliness score 8.8 out of 10 and is a high score in San Cristobal De Las Casas
    Cleanliness8.8
  • Facilities score 8.8 out of 10 and is a high score in San Cristobal De Las Casas
    Facilities8.8
  • Location score 7.6 out of 10 and is a high score in San Cristobal De Las Casas
    Location7.6
High score for San Cristobal De Las Casas

Rating

9+ Exceptional (1)
8-9 Excellent (1)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (0)
Guest Type
Language
Showing 3 verified guest comments
  1. 8.0
    Excellent
    Luis from Mexico
    Couple
    Deluxe King Room
    Stayed 1 night in May 2025

    “excelente place”

    super calm place

    Reviewed September 11, 2025
  2. 8.3
    Excellent
    Bojidar from Switzerland
    Couple
    Stayed 2 nights in November 2010

    “Nice Hotel, friendly and helpful staff”

    Things I like
    Clean, nice lobby and restaurant
    Things I don’t like
    A bit far from the center

    The hotel is located a bit far from the center near an area of some shopping malls. Staff was friendly and always very helpful. The rooms are neat and clean. Definitely recommend the hotel for people spending few days in San Cristobal

    Reviewed December 04, 2010
  3. 9.6
    Exceptional
    juan from United States
    Family with teens
    Superior Double Room
    Stayed 2 nights in December 2020

    “Excelente ”

    Excelente servio, trato, limpieza, todo bien

    Reviewed December 31, 2020

This is a popular property. Don't miss out!

Back to search results