Hotel Xbalamque Resort & Spa

3 stars out of 5
31 Yaxchilan, Centro Comercial, Cancún Downtown, Cancun, Mexico, 77500

Immerse yourself in the heart of Cancún at Hotel Xbalamque Resort & Spa. Ideal for adventurous travelers, this downtown hotel is located near local markets, street food, and nightlife. Enjoy the sparkling pool, on-site salon, and convenient food delivery. The air-conditioned rooms offer complimentary Wi-Fi, a safe, and a refreshing shower. Explore nearby landmarks like Xcacel Beach, Mercado 28 Market, and El Parque de las Palapas. With enchanting Mayan-style decoration and a beautiful garden area, Hotel Xbalamque Resort & Spa offers a unique and memorable experience. Conveniently located near ADO, Parque de las Palapas, Mercado 28, and the bus stop to Zona Hoteliera. Your adventure awaits! [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

380 meters to public transportation

Front desk [24-hour]

Inside city center

310 meters to El Parque de las Palapas

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Swimming pool

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

Your dates are popular among travelersUsers are booking a place in Cancun every 5 minutes on Agoda.com
Location 7.7
Service 7.3
Cleanliness 6.9
Value for money 6.9

Based on 2,581 verified reviews

Location

7.7

Service

7.3

Cleanliness

6.9

Value for money

6.9

Facilities

6.5

Room comfort and qua...

5.7

See map

7.7Very good

Location rating score

Very good location - Inside city center
Exceptional for walking
More details on walking
Parking
Available
Walkable places
Parque las Palapas
180 m
Camellón sunyaxchen
190 m
Iglesia de Cristo Rey
210 m
Parque del pintor
240 m
Roots
250 m
Popular landmarks
Mercado 28 Market
520 m
Torre Escenica
4.8 km
La Isla Shopping Village
8.8 km
Interactive Aquarium
8.9 km
Avenida Kukulkan
9.3 km
Closest landmarks
Armor Factory Gym
110 m
Victoria Medical Cancun
140 m
Suplementos deportivos
320 m
Colormax
350 m
Cancun Smile
410 m

Good to know

Value for money6.9
Location rating7.7
Nearest airportCancun International Airport (CUN)
Distance to airport14.1 km

Rooms available at Hotel Xbalamque Resort & Spa

Superior Room
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Double Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 double bed
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Deluxe Suite
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Two Double Beds
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  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 2 double beds
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Single Room
...
  • Shower
  • 1 single bed
Enter dates to see prices
Double Standard
...
    Enter dates to see prices
    Superior Room
    ...
    • Room size: 42 m²/452 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    SINGLE Single Standard
    ...
      Enter dates to see prices
      Quadruple Room
      ...
      • Smoking allowed
      • Shower
      Enter dates to see prices
      Suite City View
      ...
      • City view
      • Shower
      Enter dates to see prices

      Frequently asked questions

      Does Hotel Xbalamque Resort & Spa have bars on the premises?

      Experience your holiday the ideal way with a beverage in your hand at Hotel Xbalamque Resort & Spa's bar accessible right in front of your doorstep for when you need a sip or two.

      What is the average travel time to the closest airport from Hotel Xbalamque Resort & Spa?

      The average travel time to get from Hotel Xbalamque Resort & Spa to the airport is 30 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

      How many floors does Hotel Xbalamque Resort & Spa have?

      Hotel Xbalamque Resort & Spa has a total of 3 floors.

      How many rooms does Hotel Xbalamque Resort & Spa have?

      Hotel Xbalamque Resort & Spa has a total of 91 rooms.

      How long do visitors generally stay at Hotel Xbalamque Resort & Spa?

      Verified past guests that have stayed at Hotel Xbalamque Resort & Spa had an average nightly stay of 2 nights at this property.

      What is the typical rating that verified Families with young children have given to Hotel Xbalamque Resort & Spa?

      Past families with young children that have stayed at this property have given Hotel Xbalamque Resort & Spa an average rating of 7.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

      What do local travelers think about Hotel Xbalamque Resort & Spa?

      Verified local visitors that have stayed at this property have given Hotel Xbalamque Resort & Spa an average rating of 7.0. You can look up on more detailed customer reviews, and responses for this property down in the review section.

      What is the nearest train, metro, or bus station to Hotel Xbalamque Resort & Spa?

      The closest train, metro, or bus station is ADO Bus Station, 381.98 m away from Hotel Xbalamque Resort & Spa.

      What time is check-in and check-out at Hotel Xbalamque Resort & Spa?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated periods may be charged an additional fee.

      What is the closest airport to Hotel Xbalamque Resort & Spa?

      The nearest airport to Hotel Xbalamque Resort & Spa is Cancun International Airport, 14.0 km away.

      More about Hotel Xbalamque Resort & Spa

      More about Hotel Xbalamque Resort & Spa

      Experience the Tranquil Oasis of Hotel Xbalamque Resort & Spa

      Nestled in the heart of Cancun, Mexico, Hotel Xbalamque Resort & Spa offers a serene and rejuvenating escape for travelers seeking a tranquil oasis. With its prime location just 30 minutes away from the airport, this 3-star hotel is the perfect choice for both leisure and business travelers. Upon arrival, guests are greeted by a warm and friendly staff, ready to ensure a seamless check-in process. Check-in begins at 3:00 PM, allowing ample time for guests to settle in and start their vacation. The hotel boasts 91 well-appointed rooms, each meticulously designed to provide the utmost comfort and relaxation. From spacious beds to modern amenities, every detail has been carefully thought out to create a home away from home. As the day comes to an end, guests can take advantage of the hotel's generous check-out time of 12:00 PM. This allows for a leisurely morning, giving guests the opportunity to savor their last moments in this tropical paradise. Whether you choose to enjoy a delicious breakfast at the hotel's restaurant or take a dip in the sparkling pool, Hotel Xbalamque Resort & Spa ensures a stress-free departure. Please note that Hotel Xbalamque Resort & Spa has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. The hotel believes in providing a peaceful and serene environment for all guests, and these charges help maintain the tranquility of the property. For more information on the child policy and any additional charges, please contact the hotel directly. Discover the perfect blend of comfort, convenience, and relaxation at Hotel Xbalamque Resort & Spa. With its prime location, impeccable service, and thoughtful amenities, this hotel is the ideal choice for a memorable stay in Cancun, Mexico.

      Unwind and Enjoy at Hotel Xbalamque Resort & Spa's Entertainment Facilities

      At Hotel Xbalamque Resort & Spa, we understand the importance of relaxation and entertainment during your vacation. That's why we offer an array of fantastic entertainment facilities to ensure you have a memorable stay. Indulge in the vibrant atmosphere of our bar, where you can unwind with a refreshing cocktail or your favorite drink. Our skilled bartenders will create delicious concoctions while you enjoy the lively ambiance and socialize with fellow guests. Whether you prefer a classic mojito or a tropical margarita, our bar is the perfect place to kick back and let the worries of the day fade away. Step outside and discover our enchanting garden, a tranquil oasis amidst the bustling city of Cancun. Take a leisurely stroll through the lush greenery, breathe in the fragrant flowers, and admire the vibrant colors of the tropical plants. The garden provides a serene setting for relaxation and offers a peaceful escape from the hustle and bustle of everyday life. It's the ideal spot to read a book, meditate, or simply soak up the natural beauty that surrounds you. With our exceptional bar and captivating garden, Hotel Xbalamque Resort & Spa ensures that your entertainment needs are met, allowing you to unwind, socialize, and rejuvenate during your stay in Cancun.

      An Oasis of Sports and Recreation at Hotel Xbalamque Resort & Spa

      At Hotel Xbalamque Resort & Spa, guests can indulge in a wide range of sports and recreational activities that are sure to keep them energized and entertained throughout their stay. The highlight of the hotel's sports facilities is its stunning outdoor pool, where guests can take a refreshing dip or simply lounge by the water's edge while soaking up the warm Mexican sun. Whether you're looking to swim laps to stay fit or simply unwind with a leisurely swim, the pool at Hotel Xbalamque Resort & Spa is the perfect spot to enjoy a rejuvenating aquatic experience.

      Convenience Facilities at Hotel Xbalamque Resort & Spa

      Hotel Xbalamque Resort & Spa in Cancun, Mexico offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With safety deposit boxes available, guests can securely store their valuables and have peace of mind throughout their stay. The hotel also provides free Wi-Fi in all rooms and public areas, allowing guests to stay connected and browse the internet effortlessly. For guests who prefer to smoke, Hotel Xbalamque Resort & Spa has a designated smoking area, ensuring a comfortable environment for both smokers and non-smokers. Additionally, the hotel offers luggage storage facilities, making it convenient for guests to store their bags before check-in or after check-out. To ensure a clean and tidy stay, the hotel provides daily housekeeping services, ensuring that rooms are well-maintained and refreshed regularly. Whether you're traveling for leisure or business, Hotel Xbalamque Resort & Spa's convenience facilities cater to all your needs, ensuring a pleasant and convenient stay.

      Convenient Transport Facilities at Hotel Xbalamque Resort & Spa

      Hotel Xbalamque Resort & Spa in Cancun, Mexico, offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. Whether you're looking to explore the city or venture out to nearby attractions, the hotel has got you covered. For those interested in exploring the vibrant city of Cancun, the hotel offers a variety of tours that cater to different interests and preferences. Whether you want to discover the historical sites, immerse yourself in the local culture, or simply relax on the stunning beaches, the hotel's knowledgeable staff can help you choose the perfect tour to make the most of your stay. Additionally, Hotel Xbalamque Resort & Spa provides a spacious and secure car park for guests who prefer to drive during their stay. This allows you the convenience of having your vehicle close by, ensuring easy access to explore the surrounding areas at your own pace. If you don't have your own car, the hotel also offers car hire services, making it easy for you to explore Cancun and its beautiful surroundings with ease. With these transport facilities, Hotel Xbalamque Resort & Spa ensures that guests have the freedom and flexibility to make the most of their time in Cancun.

      Modern Comforts and Entertainment at Hotel Xbalamque Resort & Spa

      At Hotel Xbalamque Resort & Spa, we strive to provide our guests with a comfortable and enjoyable stay. Each of our rooms is equipped with modern amenities to ensure a relaxing experience. Step into your room and feel the refreshing coolness of the air conditioning, allowing you to escape the tropical heat of Cancun. For your entertainment needs, we offer a television in every room. Kick back and unwind after a day of exploring with a wide selection of satellite/cable TV channels. Whether you're in the mood for catching up on the latest news, watching your favorite shows, or enjoying a movie night, our television options have got you covered. Experience the perfect blend of comfort and entertainment at Hotel Xbalamque Resort & Spa. Our room facilities, including air conditioning and television with satellite/cable TV, ensure that you have everything you need for a memorable stay in Cancun.

      Indulge in Exquisite Dining at Hotel Xbalamque Resort & Spa

      At Hotel Xbalamque Resort & Spa in Cancun, Mexico, guests can look forward to a delightful culinary experience with its exceptional dining facilities. The hotel boasts a charming restaurant that offers a diverse menu of delectable dishes, catering to all taste buds. Whether you're craving traditional Mexican cuisine, international favorites, or fresh seafood, the restaurant at Hotel Xbalamque Resort & Spa has something to satisfy every palate. The skilled chefs use only the finest ingredients to create mouthwatering meals that are sure to leave a lasting impression on your taste buds. In addition to the restaurant, guests can start their day off right with a delicious continental breakfast. Wake up to a spread of freshly baked pastries, seasonal fruits, cereals, and a variety of hot and cold beverages. The continental breakfast at Hotel Xbalamque Resort & Spa is the perfect way to fuel up for a day of exploring Cancun's attractions or lounging by the pool. With its attentive staff and cozy ambiance, the dining facilities at Hotel Xbalamque Resort & Spa provide a memorable dining experience for all guests.

      Comfort and Space Await in Hotel Xbalamque's Two Double Beds Rooms

      Hotel Xbalamque Resort & Spa in Cancun, Mexico offers an array of inviting room options to suit every traveler's needs. Among these options are the spacious and comfortable Two Double Beds rooms. With 36 square meters of space, these rooms provide ample room for relaxation and rejuvenation. Whether you are traveling with family or friends, these rooms offer the perfect setting for a comfortable stay. Book your Two Double Beds room on Agoda and enjoy the best prices and a hassle-free booking experience. Agoda guarantees the lowest rates for Hotel Xbalamque Resort & Spa, ensuring that you get the best value for your money. With Agoda's user-friendly platform, booking your room is quick and easy, allowing you to focus on planning the rest of your Cancun adventure.

      Discover the Vibrant Cancún Downtown

      Immerse yourself in the vibrant energy of Cancún Downtown during your stay at Hotel Xbalamque Resort & Spa. Located in the heart of Cancún, this bustling area is a perfect blend of traditional Mexican charm and modern amenities. Step outside the hotel and find yourself surrounded by a myriad of shops, restaurants, and entertainment options. Explore the bustling markets where you can haggle for unique souvenirs and handcrafted goods. Indulge in the mouthwatering flavors of authentic Mexican cuisine at the local restaurants, or sip on refreshing cocktails at the vibrant bars. Cancún Downtown also offers a rich cultural experience with its historical landmarks and museums. Visit the El Meco archaeological site, where you can marvel at ancient Mayan ruins and learn about the fascinating history of the region. Take a stroll along Avenida Tulum, lined with colorful buildings and vibrant street art, showcasing the artistic side of Cancún. Whether you're seeking shopping, dining, or cultural experiences, Cancún Downtown has it all. Stay at Hotel Xbalamque Resort & Spa and immerse yourself in the vibrant atmosphere of this exciting neighborhood.

      Convenient Transportation Options from the Airport to Hotel Xbalamque Resort & Spa

      When arriving in Cancun, Mexico, there are several convenient transportation options available to take you from the airport to Hotel Xbalamque Resort & Spa located in Cancún Downtown. The nearest airport to the hotel is Cancun International Airport, which is approximately 17 kilometers away. One of the most popular and hassle-free ways to reach the hotel is by taking a taxi. Taxis are readily available at the airport and offer a convenient door-to-door service. The journey from the airport to Hotel Xbalamque Resort & Spa takes around 20 minutes, depending on traffic conditions. It is advisable to agree on a fare with the taxi driver before starting the journey. Alternatively, for a more budget-friendly option, you can take a local bus from the airport to the hotel. The ADO bus service operates regular routes from Cancun International Airport to Cancún Downtown. The bus journey takes approximately 30 minutes and offers a comfortable and affordable way to reach the hotel. The bus stop is located just outside the airport terminal, making it easily accessible for travelers. Whichever mode of transportation you choose, the journey from the airport to Hotel Xbalamque Resort & Spa is a convenient and straightforward one. Upon arrival at the hotel, you will be greeted by its welcoming atmosphere and excellent amenities, ensuring a memorable stay in Cancun, Mexico.

      Explore the Vibrant Surroundings of Hotel Xbalamque Resort & Spa

      Located in the heart of Cancun, Hotel Xbalamque Resort & Spa offers easy access to a variety of nearby landmarks and attractions. Just a short distance away, guests can explore the bustling Tulum Avenue, known for its vibrant atmosphere and a wide range of shops, restaurants, and bars. This lively street is perfect for those looking to immerse themselves in the local culture and enjoy some retail therapy. For a taste of the local flavor, guests can visit El Parque de las Palapas, a charming park located nearby. This popular gathering spot is a hub of activity, with live music performances, food vendors serving delicious street food, and a vibrant atmosphere that is sure to captivate visitors. It's the perfect place to relax and soak up the authentic Cancun experience. Nature lovers will be delighted to discover Xcacel Beach, a pristine stretch of sand and turquoise waters. This hidden gem offers a tranquil escape from the bustling city, with its untouched beauty and serene ambiance. Whether you want to swim, sunbathe, or simply take a leisurely stroll along the shore, Xcacel Beach is a must-visit destination. For those seeking adventure, Tres Rios Ecopark is just a short drive away. This eco-park is a paradise for outdoor enthusiasts, offering activities such as zip-lining, snorkeling, and kayaking amidst lush greenery and crystal-clear cenotes. It's the perfect place to reconnect with nature and create unforgettable memories. Other nearby attractions include the stunning Iglesia de Cristo Rey, a beautiful church known for its intricate architectural details, and the Dubai Palace Casino, where guests can try their luck at the slot machines or enjoy a thrilling game of poker. With its central location, Hotel Xbalamque Resort & Spa is the ideal base for exploring the vibrant surroundings of Cancun. Whether you're looking for cultural experiences, natural beauty, or thrilling adventures, this hotel offers easy access to all the must-see landmarks and attractions in the area.

      Convenient Public Transport Stations near Hotel Xbalamque Resort & Spa

      Hotel Xbalamque Resort & Spa in Cancun, Mexico, is strategically located near two major public transport stations - the ADO Bus Station and the Cancun Bus Station. These stations provide convenient access to various destinations in and around Cancun, making it easy for guests to explore the city and its stunning surroundings. The ADO Bus Station, located just a short distance from the hotel, is a major transportation hub offering both local and regional bus services. From here, guests can easily reach popular attractions such as the Mayan ruins of Tulum or the picturesque beaches of Playa del Carmen. Whether you're looking to immerse yourself in the rich history of the region or simply soak up the sun on the pristine shores, the ADO Bus Station is the gateway to your adventure. The Cancun Bus Station, another key transport hub near Hotel Xbalamque Resort & Spa, provides excellent connectivity within the city. From here, guests can hop on buses to explore Cancun's vibrant hotel zone, famous for its luxurious resorts and lively nightlife. Additionally, the bus station offers routes to the downtown area, where visitors can discover local markets, authentic Mexican cuisine, and cultural landmarks like the El Rey Ruins. With the Cancun Bus Station just a stone's throw away, guests can easily navigate the city and experience all that Cancun has to offer.

      A Gastronomic Adventure Awaits

      Hotel Xbalamque Resort & Spa is surrounded by a plethora of dining options that will delight every palate. Just steps away from the hotel, guests can indulge in the authentic flavors of Mexico at La Parrilla and Loncheria El Pocito. For those craving traditional Mexican sweets, La Casa de los Abuelos offers a delightful array of treats. Meat lovers will be in paradise at Mr. Pampas, where they can savor mouthwatering cuts of grilled meat. Tacos Rigo is a local favorite, serving up delicious tacos with a variety of fillings. For a taste of the vibrant flavors of the Yucatan, Marakame is a must-visit. Vips offers a diverse menu with both local and international dishes, while Pescaditos is the go-to spot for fresh seafood. And if you're in the mood for some delicious mariscos, El Oasis Mariscos is the place to be. With such a wide range of culinary options, guests at Hotel Xbalamque Resort & Spa are sure to embark on a gastronomic adventure like no other.

      Shop Till You Drop in Cancun

      Hotel Xbalamque Resort & Spa is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a short stroll away, you'll find Plaza Cancun, a bustling shopping center offering a wide range of stores, restaurants, and entertainment options. If you're in the mood for luxury shopping, Fendi Boutique and Diamonds International Cancun are just a stone's throw away, where you can indulge in high-end fashion and exquisite jewelry. For a more local shopping experience, head to Mercado Municipal Ki-Huic, a vibrant market where you can find unique handicrafts, souvenirs, and traditional Mexican products. Moksha Lifestyle Boutique is another must-visit, offering a curated selection of fashion, accessories, and home decor. And for all your daily necessities, Supermercado WallMart is conveniently located nearby. If you're looking for a one-stop shopping destination, Plaza Las Americas is a short drive away, housing a wide variety of shops, department stores, and entertainment venues. Don't miss the opportunity to visit La Casa del Atlante, a charming boutique that showcases the best of Mexican craftsmanship. Avenida Tulum, just a few blocks away, is lined with boutique shops, cafes, and restaurants, perfect for a leisurely stroll and some retail therapy. And for those in search of unique jewelry pieces, Queen Angel is a hidden gem offering a stunning collection of handmade accessories. With such an array of shopping landmarks surrounding Hotel Xbalamque Resort & Spa, you'll be spoilt for choice and find everything you need just steps away from your doorstep.

      Affordable Luxury: Experience Cancun at Hotel Xbalamque Resort & Spa

      Escape to the tropical paradise of Cancun without breaking the bank at Hotel Xbalamque Resort & Spa. With an average room price of just $51, this hidden gem offers unbeatable value for a memorable stay in one of Mexico's most popular destinations. Compared to the average price of a hotel room in Cancun, which is a staggering $304, Hotel Xbalamque Resort & Spa stands out as an affordable oasis. Don't let the low price fool you - this charming hotel doesn't compromise on quality or comfort. From the moment you step into the vibrant lobby, you'll be greeted by warm hospitality and a relaxed atmosphere that sets the tone for your Cancun adventure. Whether you're a budget-conscious traveler or simply looking for incredible value, Hotel Xbalamque Resort & Spa is the perfect choice. Immerse yourself in the rich culture and natural beauty of Cancun while enjoying the comfort and convenience of this wallet-friendly haven. Book your stay today and discover why Hotel Xbalamque Resort & Spa is the ultimate destination for savvy travelers.

      Excellent Location and Helpful Staff

      Hotel Xbalamque Resort & Spa in Cancun, Mexico has received rave reviews from its satisfied customers. One standout feature is its excellent location, making it a convenient choice for travelers. Situated just a short walk from the ADO bus terminal, guests appreciate the ease of access to transportation and the ability to explore the city with ease. Another highlight of this hotel is its helpful and friendly staff. Guests have repeatedly praised the attentive and accommodating nature of the hotel's employees. From the moment you arrive, you can expect a warm welcome and personalized service throughout your stay. Furthermore, guests have commended the cleanliness of the rooms at Hotel Xbalamque Resort & Spa. The well-maintained accommodations provide a comfortable and relaxing environment for guests to unwind after a day of exploring Cancun. With a dedicated and diligent housekeeping team, you can rest assured that your room will be spotless and well-equipped for your stay. Whether you are a solo traveler or a group of friends, this hotel is highly recommended for its excellent location, helpful staff, and clean rooms.

      A Memorable Stay at Hotel Xbalamque Resort & Spa

      Hotel Xbalamque Resort & Spa in Cancun, Mexico, is a hidden gem that offers a truly memorable stay. With an overall rating of 7.1, this hotel has impressed guests with its exceptional value for money. Visitors have praised the affordable rates and the excellent amenities provided, making it a popular choice for budget-conscious travelers. One of the highlights of Hotel Xbalamque Resort & Spa is its convenient location, which has earned it a rating of 7.6. Situated in the heart of Cancun, guests have easy access to the city's vibrant nightlife, shopping centers, and popular tourist attractions. Whether you want to explore the ancient ruins of Tulum or relax on the stunning beaches of the Riviera Maya, this hotel serves as the perfect base for your adventures. In addition to its prime location, Hotel Xbalamque Resort & Spa also boasts a friendly and attentive staff, scoring a rating of 7.4 for their exceptional performance. Guests have commended the hotel's team for their warm hospitality and willingness to go above and beyond to ensure a pleasant stay. From providing helpful local recommendations to assisting with any requests, the staff at Hotel Xbalamque Resort & Spa truly make guests feel welcomed and valued.

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      Amenities and facilities

      Good6.5

      Facilities

      Most talked about facilities

      Languages spoken
      • English
      • Spanish
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Fitness center
      • Garden
      • Gym/fitness
      • Karaoke
      • Massage
      • On-site entertainment
      • Sauna
      • Spa
      • Spa/sauna
      • Swimming pool
      • Swimming pool [outdoor]
      • Tours
      Cleanliness and safety
      • Anti-viral cleaning products
      • Cashless payment service
      • Doctor/nurse on call
      • First aid kit
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Room sanitization opt-out available
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Bar
      • Breakfast [buffet]
      • Breakfast [continental]
      • Restaurants
      • Room service
      • Snack bar
      Services and conveniences
      • Air conditioning in public area
      • Business facilities
      • Concierge
      • Daily housekeeping
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Luggage storage
      • Safety deposit boxes
      • Salon
      • Smoke-free property
      • Smoking area
      • Terrace
      For the kids
      • Playground
      Access
      • CCTV in common areas
      • CCTV outside property
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed unavailable
      Getting around
      • Car park [on-site]
      • Rental car
      Available in all rooms
      • Additional toilet
      • Air conditioning
      • Bathtub
      • Closet
      • Daily housekeeping
      • Desk
      • Free bottled water unavailable
      • Individual air conditioning
      • In-room safe box
      • Internet access – wireless
      • Mini bar
      • Mirror
      • Non-smoking
      • Private bathroom
      • Private entrance
      • Safety/security feature
      • Satellite/cable channels
      • Shower
      • Telephone
      • Tile/marble flooring
      • Toiletries
      • Towels
      • Trash cans
      • Wake-up service
      • Wi-Fi [free]
      • Window
      • Wooden/parqueted flooring

      Food and dining

      Restaurants on site
      Adelita
      • Cuisine: Mexican
      • Menu: Buffet

      Location

      31 Yaxchilan, Centro Comercial, Cancún Downtown, Cancun, Mexico, 77500

      Very good7.7

      Location

      Airports
      • Cancun International Airport (CUN)
        14.1 km
      • Cozumel International Airport (CZM)
        73.1 km
      Public transportation
      • ADO Bus Station
        380 m
      • Cancun Bus Station
        400 m
      Hospital or clinic
      • Victoria Medical Cancun
        140 m
      Shopping
      • La Isla Shopping Village
        8.8 km
      Convenience store
      • 7 Eleven
        380 m
      Cash withdrawal
      • ATM
        60 m

      What's nearby

      Popular landmarks
      • Mercado 28 Market
        520 m
      • Torre Escenica
        4.8 km
      • La Isla Shopping Village
        8.8 km
      • Interactive Aquarium
        8.9 km
      • Avenida Kukulkan
        9.3 km
      • Mayan Museum of Cancun
        11.2 km
      • Playa Delfines
        12.0 km
      • El Rey Archaeological Zone
        12.2 km
      • Wet'n Wild Cancun
        15.4 km
      • Xoximilco Cancun by Xcaret
        18.7 km
      Nearby landmarks
      • Armor Factory Gym
        110 m
      • Victoria Medical Cancun
        140 m
      • Parque las Palapas
        180 m
      • Camellón sunyaxchen
        190 m
      • Iglesia de Cristo Rey
        210 m
      • Parque del pintor
        240 m
      • Roots
        250 m
      • Backstage Theater-Cabaret
        270 m
      • El Parque de las Palapas
        300 m
      • Karamba
        320 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-11 year(s)
      Must use an extra bed
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • Please note that the rate includes continental breakfast for only 1-2 people. For extra persons and children, guests may pay directly at the front desk at check-in.
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from15:00
      • Check-out until12:00
      • Reception open until23:59
      • Check-out from11:30
      • Check-in until18:00
      Getting around
      • Travel time to airport (minutes)30
      The property
      • Number of floors3
      • Room voltage110
      • Number of rooms 91
      • Non-smoking rooms/floorsyes
      • Number of restaurants3
      • Number of bars/lounges1

      Property announcements

      We would like to inform all our guests that, due to maintenance, the pool and parking lot will be temporarily closed from today until April 30th. We apologize for the inconvenience and appreciate your understanding. Please do not hesitate to contact us with any questions.

      Reviews of Hotel Xbalamque Resort & Spa from real guests

      Provided by verified guests of

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      7.1
      • Location score 7.7 out of 10 and is a high score in Cancun
        Location7.7
      • Service score 7.3 out of 10 and is a high score in Cancun
        Service7.3
      • Cleanliness score 6.9 out of 10 and is a high score in Cancun
        Cleanliness6.9
      • Value for money score 6.9 out of 10 and is a high score in Cancun
        Value for money6.9
      • Facilities score 6.5 out of 10 and is a high score in Cancun
        Facilities6.5
      • Room comfort and quality score 5.7 out of 10 and is a high score in Cancun
        Room comfort and quality5.7
      High score for Cancun

      Rating

      9+ Exceptional (17)
      8-9 Excellent (8)
      7-8 Very Good (23)
      6-7 Good (5)
      <6 Below Expectation (40)
      Guest Type
      Language

      Show reviews that mention 

      Showing 93 verified guest comments
      Changed to review page 1
      1. 8.4
        Excellent
        Ranisha from Mexico
        Solo traveler
        Two Double Beds
        Stayed 2 nights in February 2024

        “Great quaint feel with basic amenities”

        Its the quintassential bare minimum basic hotel. You get the basics expected of a hotel. The staff is nice. I had an amazing massage at the spa which was cute. I loved the Mayan culture murals throughout. The rooms were clean enough. However on the downside, there were no blankets, no wash cloths, and there was a slight smell of sewage in the bathroom at times. The water was my biggest gripe. I used bottle wate for brushing my teeth and took a shower quick. It could have been in my head but I feel as if the shower water was slightly tinged with brown

        Reviewed February 13, 2024
      2. 8.0
        Excellent
        Iryna from Ukraine
        Group
        Two Double Beds
        Stayed 2 nights in November 2024

        “Cancun”

        ****

        Reviewed November 29, 2024
      3. 10.0
        Exceptional
        María from Mexico
        Couple
        Room Two Bedrooms
        Stayed 1 night in July 2024

        “Would stay again”

        Great accommodation, well located and good value for money

        Reviewed July 29, 2024
      4. 4.4
        Sergio from Mexico
        Couple
        Double Room
        Stayed 1 night in May 2024

        “Pesimo”

        Si deseas una primer mala impresión de lo que podría ser tus vacaciones, reserva aqui. No me quejare del servicio de recepción puesto que eso fue normal como en todos lados. Aceptable, pero, la habitacion?? Terrible. La tv es mas vieja que el mismo hotel, los pisos del baño super sucios, los espejos con manchas negras de viejos y nunca pude ver un solo canal. Los pasillos oscuros, Las luces son automaticas y no se prenden hasta haber caminado un buen tramo. Por suerte solo reserve una noche

        Reviewed May 19, 2024
      5. 4.8
        Tarana from Canada
        Couple
        Double Room
        Stayed 1 night in April 2024

        “Very old hotel”

        The hotel looks very creepy. It’s very very very old. They also do not have wifi access in rooms. Internet is only available in common areas which is absurd. It was totally an unpleasant stay

        Reviewed April 23, 2024
      Changed to review page 1

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