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Staff was very professional, spoke English well, catered to every need. Hotel was like new, rooms very comfortable, they have 2 queen bedrooms which are great for those with kids. Outdoor terrace on the ground floor a nice place to relax. Has a bar open till midnight most nights. Highly recommend, it's what you'd expect from a Hilton at a more affordable price.

Very nice hotel, opposite of the Expo, little outside the city. Good gym, staff is friendly, hotel is brand new and the breakfast is very good. Only two downsides, if you may call it that, is that there is no pool. Also, because of the remote location, there are no restaurants in the neighborhood.

It was the best hotel for what I paid. It has an excellent location and lovely interior with a great view. Breakfast was excellent. No complaint for what I paid. I would like to come back if I return to Guadalajara.

The problem I had was with you Agoda, your confirmation of my reservation had a terrible mistake, When I arrived at the hotel, it said that my reservation was made one day before, so they didn't want to respect the one I did with you. Supposedly I should arrived one day before.

I was very upset at the moment I was told that I had to pay 829 pesos instead of the 697 pesos I was told I had to pay on the app of agoda. I had no where to send an email to about this problem. Also the internet service was really bad. The bathroom had and awful smell that wouldn't go away. They didn't even have the continental breakfast they had announced there!!

Well located and staff very helpful. The facilites are new and work perfectly. Just the space of our room was slightly small.

We both were disappointed in this hotel. The location is excellent the rooms were spacious. The bathroom area was great, separate toilet, shower, and vanity set-up. The drawbacks, the hotel is dirty, everywhere from the main lobby with 1/4 inch dust along the marble baseboards, to the hallways. The room had hair on the floors so much that I had to take it off the ...

Very nice and cozy place

very good

In the web it said there is free transportation but actually it very limited

this hotel is recommended by a friend. it is a good hotel with good service. but it is more close to traveler instead of business man. anyway, it is ok.

Great customer service, specially the restaurant staff. They went beyond the good service.

We had a nice relaxing stay at this modern, and architecturally interesting, hotel in Guadalajara. Reception very service minded and kind enough to give us a room on 22nd floor with a gorgeous view over the city landscape. The room was spacious, with all facilities you might need, and decorated in a beautiful modern style. A nice shopping mall with several restaurant n...