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Hyatt Regency Manila City of Dreams
Hyatt Regency Manila City of Dreams
Hyatt Regency Manila City of Dreams
Hyatt Regency Manila City of Dreams
Hyatt Regency Manila City of Dreams
Hyatt Regency Manila City of Dreams
Hyatt Regency Manila City of Dreams

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8.6

Excellent

2,026 reviews

2,026 reviews

Housekeeping77
Food & Dining16
View12
See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Robinsons Place Manila 5.9 km
Manila Ocean Park 6.6 km
Rizal Park 6.8 km
National Museum 7.2 km
Fort Santiago 7.5 km
San Agustin Church 7.5 km
Casa Manila 7.6 km
Manila Cathedral 7.9 km
Intramuros 7.9 km
Quiapo Church 8.4 km
Nearby landmarks
The Blue Leaf Filipinas 50 m
City of Dreams Manila 200 m
Airport 450 m
Protacio Hospital 540 m
Astudillo-Dangoy Dental Implant Centre 590 m
Bradco Pay Parking 650 m
Roligon Cockpit 680 m
Diosdado Macapagal Avenue 680 m
Cockpit 710 m
Elorde NAIA Boxing Gym 720 m

Hyatt Regency Manila City of Dreams

Belle Avenue, Entertainment City, Manila, Philippines, Manila Bay, Manila, Philippines, 1701 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Manila Bay part of Manila, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Intramuros. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

440 meters to public transportation

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent view

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Swimming pool [indoor]

Exercise area

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

7 travelers have booked today.

Value for money8.1
Location rating8.7
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport2.9 km

Rooms available at Hyatt Regency Manila City of Dreams

Excellent
Room comfort & quality

9

2 Twin Beds Deluxe Room
...
  • Room size: 51 m²/549 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Bed
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bay View Non-Smoking
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club King Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Beds
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Aqua Suite
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Twin Room
...
  • Room size: 51 m²/549 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Deluxe
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
SUITE Aqua Suite
...
  • Room size: 50 m²/538 ft²
Enter dates to see prices
Two Bedroom Executive Suite
...
  • Room size: 114 m²/1227 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hyatt Regency Manila City of Dreams?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hyatt Regency Manila City of Dreams?

Hyatt Regency Manila City of Dreams is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 4000 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hyatt Regency Manila City of Dreams has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Hyatt Regency Manila City of Dreams?

Start your mornings right, with the à la carte and continental breakfast options offered at Hyatt Regency Manila City of Dreams. A selection of food types including full american and asian breakfast options is available for guests.

What are my dining options at Hyatt Regency Manila City of Dreams?

Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Hyatt Regency Manila City of Dreams?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Hyatt Regency Manila City of Dreams. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Hyatt Regency Manila City of Dreams?

On-site venues and convenient event services make Hyatt Regency Manila City of Dreams an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hyatt Regency Manila City of Dreams?

Hyatt Regency Manila City of Dreams does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Hyatt Regency Manila City of Dreams?

Airport is the closest train, metro, or bus station, about 440 m away from Hyatt Regency Manila City of Dreams.

What restaurants are nearby Hyatt Regency Manila City of Dreams?

Hyatt Regency Manila City of Dreams is located in Manila Bay, famous for good restaurants such as Panda Hotpot, Oasis Garden Cafe and Gringo.

What popular shopping places are close to Hyatt Regency Manila City of Dreams?

Hyatt Regency Manila City of Dreams is located in Manila Bay area which features shopping places such as SM Mall of Asia.

What are popular attractions near Hyatt Regency Manila City of Dreams?

Guests at Hyatt Regency Manila City of Dreams can easily visit Manila Ocean Park, Museo Pambata and Yexel's Toy Museum located in the Manila Bay area.

What popular natural sightseeing spots are close to Hyatt Regency Manila City of Dreams?

Hyatt Regency Manila City of Dreams is located in the Manila Bay area, which is famous for natural sightseeing destinations such as Realship Yacht Rentals.

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See map

Explore the neighborhood

What people love about Hyatt Regency Manila City of Dreams

  • 7.6

    Very good
    Staff 

    "The rooms was beautiful, the pool/garden was nice, and the staff were very accommodating."

    Christopher

    |

    June 15, 2022

  • 10

    Exceptional
    Cleanliness

    "Nice clean bigg rooms"

    Godefridus

    |

    June 10, 2022

  • 10

    Exceptional
    Location

    "Good location, lots to go within and nearby the hotel for all age of travelers Good place to getaway for a few days"

    Gautam

    |

    June 5, 2022

Overall rating:

8.6

Excellent
2,026 reviews
Cleanliness
9.0
Facilities
8.7
Location
8.7
Read all reviews >
What travelers say they love:
The staff were kind and very accomodating.
Maria from Philippines
Family with young children
More about Hyatt Regency Manila City of Dreams

More about Hyatt Regency Manila City of Dreams

Hyatt Regency Manila City of Dreams

Take everything available in Manila with a comfort stay at Hyatt Regency Manila City of Dreams. Go beyond the touristy and get deeper into the offerings of Manila with a stay at Hyatt Regency Manila City of Dreams, located merely 7.8 km from Intramuros.
Hyatt Regency Manila City of Dreams offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Manila.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Hyatt Regency Manila City of Dreams is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hyatt Regency Manila City of Dreams. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar and casino can be as fun as a night out with your travel companions.
Hyatt Regency Manila City of Dreams offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the massage, salon and spa. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Housekeeping

52 mentions

Swimming Pool

38 mentions

Food & Dining

32 mentions

Breakfast

23 mentions

Languages spoken

  • English
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Exercise area
  • Garden
  • Massage
  • Nightclub
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Hair salon
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Daily newspaper
  • Desk
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • iPod docking station
  • Iron and ironing board
  • Laptop safe box
  • Lock box in room
  • Mini bar
  • Non-smoking
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Streaming movies
  • Toiletries
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

The Cafe

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
Belle Avenue, Entertainment City, Manila, Philippines, Manila Bay, Manila, Philippines, 1701
Excellent
Location

8.7

Airports

  • Ninoy Aquino International Airport (MNL)
    2.9 km 16 min drive
  • Subic Bay International Airport (SFS)
    82.1 km

Public transportation

  • Airport
    450 m
  • Baclaran LRT Station
    1.4 km 11 min drive

Hospital or clinic

  • Protacio Hospital
    540 m

Shopping

  • Robinsons Place Manila
    5.9 km

Convenience store

  • 7 Eleven
    490 m 5 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Robinsons Place Manila
    5.9 km
  • Manila Ocean Park
    6.6 km
  • Rizal Park
    6.8 km
  • National Museum
    7.2 km
  • Fort Santiago
    7.5 km
  • San Agustin Church
    7.5 km
  • Casa Manila
    7.6 km
  • Manila Cathedral
    7.9 km
  • Intramuros
    7.9 km
  • Quiapo Church
    8.4 km

Nearby landmarks

  • The Blue Leaf Filipinas
    50 m
  • City of Dreams Manila
    200 m
  • Airport
    450 m
  • Protacio Hospital
    540 m
  • Astudillo-Dangoy Dental Implant Centre
    590 m
  • Bradco Pay Parking
    650 m
  • Roligon Cockpit
    680 m
  • Diosdado Macapagal Avenue
    680 m
  • Cockpit
    710 m
  • Elorde NAIA Boxing Gym
    720 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property requires a refundable security deposit upon check-in.
  • A security deposit of PHP 5000.00/room/night is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) and proof of residency upon check-in.
  • The number of guests allowed to stay per room is limited, please refer to the occupancy status per room.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee4000 PHP
  • Travel time to airport (minutes)10

The property

  • Non-smoking rooms/floorsyes
  • Number of floors8
  • Number of rooms 364
  • Year property opened2014
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Hyatt Regency Manila City of Dreams from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.7
Location8.7
Room comfort and quality9.0
Service8.7
Value for money8.1
High score for Manila
Rating
9+ Exceptional (536)
8-9 Excellent (202)
7-8 Very Good (182)
6-7 Good (78)
<6 Below Expectation (87)
Time of the year
Mar - May (295)
Jun - Aug (284)
Sep - Nov (204)
Dec - Feb (302)
All guests (2,026)
All room types
All languages

Show reviews that mention 

Showing 1,085 verified guest comments
12345
10.0
Exceptional
Keivan from Canada
Couple
1 King Bed
Stayed 1 night in October 2016

Great Hotel, Amazing Staff, Great Food”

Overall we had a great stay at the Hyatt City of Dreams. There was a minor issue with our room and the Assistant Manager at the Front office: NELYSSA BERNARDO was exceptional at handling our concerns and taking care of the situation. The customer service was well deserving of 5 stars. and we really appreciated all her hard work. The rooms are new, modern and very spacious and all the different Food at the Restaurant is also very good. We have been to the philippines many times and we will for sure stay here again next time we are in Manila. With amazing food, new rooms and the best customer service experience the Hyatt city of Dreams is possibly the best Hotel in Manila at the moment. STRONGLY RECOMMENDED :)

Reviewed November 17, 2016

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10.0
Exceptional
Andrew from Australia
Group
2 Twin Beds
Stayed 1 night in October 2015

6 star hotel 10 star service”

Customer service, customer service and customer service

We checked into the Hyatt at the last minute due to a very poor experience at another hotel and this is the best decision I have ever made. The hotel itself is amazing but what sets the Hyatt apart from every other hotel I have ever stayed it is the exemplary customer service. One of our party had broken their foot whilst on holidays in The Philippines and from the moment our taxi pulled up at the hotel, the staff bent over backwards to do everything they could to help us. From assisting us with our luggage as we arrived, to providing us with a room as close to the elevator as possible when we checked in, to providing us access to crutches and a wheelchair whenever we needed either free of charge. Every staff member we dealt with bent over backwards to do absolute anything they could to ensure that we enjoyed our stay as much as possible, and I cannot thank them enough. If you want to stay at a hotel where you know you will be looked after at every turn, I highly recommend staying at the Hyatt City of Dreams Manila. It is the best decision you will ever make.

Reviewed November 04, 2015

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10.0
Exceptional
Josephine from Indonesia
Family with young children
2 Twin Beds Deluxe Room
Stayed 2 nights in December 2018

Always Magical Stay”

This is my Second LONG Stay at Hyatt Manila City of Dreams. At very Peak season (New Year's Eve) where I bring my family and expect a great stay. And Yes Indeed! Very Kind and Helpful Reception Name Edmund, and All Staffs are all kind. Always Love to Spend Happiness here. Manila is Beautiful, but Excellent Hotel like Hyatt make it so perfect

Reviewed January 07, 2019

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10.0
Exceptional
Kenneth from Malaysia
Couple
1 King Bed
Stayed 2 nights in August 2015

Best of the best”

Hotel facilities, Wonderful Room, Good Staff Performance

The stay at Hyatt City of Dreams Manila was one of my best experience thus far. It has all the facilities within proximity, well decorated, and helpful staffs to assist you. There was only a simple glitch in which I need to request 3 times for the tray (after my in-room service) before they were taken off. Nonetheless, that was very late at night. Quite understandable.

Reviewed August 11, 2015

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10.0
Exceptional
Timothy from Philippines
Group
2 Twin Beds
Stayed 1 night in June 2015

Best hotel in Manila”

Fast check-in, beautiful rooms, and helpful staff

So far the BEST hotel in Manila. From check-in to check-out, my experience was flawless. The hotel staff made our stay even better. The soft ice cream served in the Cafe is a must try. Hopefully they can continue to maintain their kind of service for years to come. Thank you Hyatt City of Dreams for giving us a wonderful experience.

Reviewed June 17, 2015

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9.6
Exceptional
Kristin from Canada
Couple
1 King Bed
Stayed 1 night in May 2018

Beautiful hotel, excellent service, very Western”

The Hyatt was a beautiful, very western-ized hotel with amenities similar to what one would see in Las Vegas. It was near the airport (make sure to take a metered taxi from the airport when you arrive otherwise you can easily get ripped off as we did, should cost under 200 PHP) and convenient for getting in and out in transit. We did not explore the city of Manila so can’t comment on the hotels proximity to the city sights. Beautiful room, very comfortable beds, lovely welcome snacks and very helpful professional staff. Would highly recommend.

Reviewed June 02, 2018

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9.3
Exceptional
John from Australia
Couple
1 King Deluxe
Stayed 1 night in December 2015

Excellent 5Star”

Food, comfort and location

Hyatt City of Dreams is one of the better Hotels in Manila at a good price. Food at the Cafe and The Lounge were excellent. Staff at check-in and check-out were excellent. We will be staying at this hotel again in the near future.

Reviewed December 09, 2015

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10.0
Exceptional
Kimberly from Australia
Family with young children
1 King Deluxe
Stayed 1 night in October 2015

Fantastic stay”

Wonderful stay at the Hyatt (City of Dreams) in Manila. Bathroom and room was clean, bed was comfortable, the pool facilities were great. Breakfast buffet was fantastic, plenty of choice. Would love to come back here again one day.

Reviewed October 05, 2016

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7.6
Very good
Marie from Australia
Couple
2 Twin Beds
Stayed 2 nights in September 2018

Very good”

We Have booked the Hyatt City of Dreams Manila as a transit stop from Japan. It’s just over 15mins drive to the airport using the motorway or else expect to face their terrible traffic and be there in an hour!!! This hotel is more for people who loved gambling as it’s got quite a massive gaming areas and it’s own restaurant who served breakfast,lunch and dinner buffets and we did enjoy some good food in their restaurant and it’s also got a little shopping area and other nice restaurant on its upper ground level and would definitely recommend the authentic Philippine restaurant up there! The only downside of the hotel is their room and on which I have to make comment; their rooms need a good refurbished as it’s started looking old and the cleanliness of the bathroom was not what I expected, it’s was a bit mouldy and rust around and though it’s quite massive, it’s not quite practical.. not enough area to put your personal stuff and so on. And the towels and gown look really old, need some nice good one. And also it will be nice to have a non-smoking entertainment area, as it’s all smoking everywhere and being a non-smokers ourselves, we have not much choices. As for the customer service, it was more than I expected and we were well looked after and were allowed to checkout an hour later than their normal checkout time as our flight was quite late and were proposed to used their fitness/pool Change rooms to refresh ourselves and for that thank you to the Front Desk staff which have a really high standard customer service. And not to forget, was really surprised with the high security they’ve got at the hotel and it’s look like everywhere it’s got this level of security. Will definitely come back to this hotel if back in Manila one day!

Reviewed September 13, 2018

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8.7
Excellent
Hazel from Philippines
Couple
2 Twin Beds Deluxe Room
Stayed 2 nights in October 2015

Great hotel room and service.”

room, service, location

Had a great staycation at Hyatt City of Dreams Manila. Although we had a minor problem during check-in (assigned us the wrong room), the staff and hotel manager apologised personally and even gave us free extra bed and complimentary box of chocolate truffles.

Reviewed October 11, 2015

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9.6
Exceptional
Viena from Philippines
Family with young children
2 Twin Beds Deluxe Room
Stayed 1 night in October 2017

Very nice for little kids, Beautiful room”

Been to 3 hotel in city of dreams, i can say that they have a bigger and more comfortable room. We are put in a room with a very good view of the cod, super nice. the receptionist miguel is very welcoming, the swimming pool staff is very attentive, making sure our towel are still fresh and our water is still cold, if not, they change it all over again. the swimming pool is kids friendly for it has shallow part for kids, unlike nobu, hyatt pool is more trendy, bigger, and nice. my kids enjoy! well surely book again :-)

Reviewed October 12, 2017

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8.8
Excellent
James from United States
Couple
2 Twin Beds Deluxe Room
Stayed 4 nights in February 2017

Trouble at check-in but overall good stay”

This was our second stay at Hyatt City of Dreams. We decided to stay here the last few days of our vacation before the long flight back to Los Angeles and enjoy the casinos in the area. Upon arrival our excitement was drowned out by a little frustration when checking in at 3:30 pm. We booked a non smoking twin bedroom a month in advance but were advised none were available at the time. The front desk representative (Jude) initially gave us two options - take a king size bed with rollaway bed or take a smoking twin room which they will turn into a non smoking room. I actually almost started laughing at the notion of converting smoking to non smoking - it can't be done on such a short notice. We finally compromised and took a late check in at 7:30 pm when a room became available in exchange for a late check out at 5 pm. As promised Jude called me while we were gambling across the street at Solaire that our room was ready and our luggage placed in room.

Reviewed February 18, 2017

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9.6
Exceptional
Peter from United States
Couple
1 King Deluxe
Stayed 1 night in January 2017

Relaxing Stay!!”

The Hyatt City Hotel at the City of Dreams was very close to the airport and the staff was very polite and personable. The hotel was new and now overflowing with people which made for a great relaxing stay. The food was phenomenal and the casino downstairs made for a great visit with the jetlag. The rooms were elegantly decorated, quality of amenities was superb, and the bed was very soft and comfortable for a good night's sleep.

Reviewed February 02, 2017

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10.0
Exceptional
Esguerra from Philippines
Family with young children
2 Twin Beds
Stayed 1 night in August 2018

Birthday Getaway”

We have always dined at The Cafe,and since its my daughter’s birthday,we made it special by checking in also.and boy it was really special,from the room upgrade to the complimentary stuffs,big and spacious room,very clean and fragrant as well,posh designs and interior decorations of the room as well as the hallway.but what stood out the most are the staff. From Mr.Leo Irisari of The Cafe, Ms.Abe of Concierge,Mr.Arjay from the pool, luggage guy and the valet (sorry wasnt able to get their names), they did not make us feel we are guests, but with their pleasantness and and dedication to provide us with comfort and satisfaction, they made us feel we are part of Hyatt COD family,and for me this is what makes a hotel standout,a place where you can feel at home,with people you can talk,laugh and exchange stories with.I used to be in sales industry,and most of the deals i have closed was because I gave my clients a personalized approach,I treat every client as family.And thats what Hyatt does

Reviewed August 22, 2018

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9.6
Exceptional
Hanwool from United States
Couple
1 King Deluxe
Stayed 1 night in July 2016

New Hotel with a great location”

The hotel is part of the City of Dreams complex and comes with plenty of dining, a casino and entertainment. It's within a few minutes drive from MoA and there plenty of things to do. Definitely will consider staying here next time I'm in Manila.

Reviewed August 08, 2016

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9.7
Exceptional
MELISSA from Philippines
Group
2 Twin Beds
Stayed 1 night in March 2016

Relaxing Staycation”

I like that it wasn't too crowded for a hotel with a casino. The staff were very friendly and helpful. Hotel is well maintained.

We had a very pleasant stay at Hyatt- City of Dreams. It was our 2nd time there and we were not disappointed. The hotel staff were very friendly. Check-in was a breeze. The room was clean. The bed and pillowswere very comfortable. The only downside was that Agoda did not offer a room that comes with breakfast. Will definitely come back.

Reviewed March 25, 2016

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10.0
Exceptional
Jhay from Philippines
Family with teens
2 Twin Beds
Stayed 1 night in September 2015

jrroyalbday@31”

Cozy room, perfect location, entertainment

I have celebrated my 31st birthday with my family. It was full of fun. We stayed in Hyatt City of Dreams which was really my top choice. The room is clean, fragrant, and the ambiance is so relaxing. Staff are really friendly. The food is great. If you're looking for a place to stay, I highly recommend this hotel. Location is also perfect

Reviewed September 26, 2015

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9.3
Exceptional
April from Philippines
Family with young children
2 Twin Beds Deluxe Room
Stayed 1 night in April 2015

Superb Stay... will definitely go back.”

New and Modern rooms, Staff and Location

Booked a last minute stay at the newly opened Hyatt at City of Dreams for my birthday. Chose this over Sofitel where I normally stay during my birthday and I made the right choice. Staff was excellent and super nice. Especially reception staff Jennie and Romer who exceeds expected courteousness and are always willing to help. I will definitely be back. Love this hotel.

Reviewed April 16, 2015

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9.6
Exceptional
Graeme from Australia
Solo traveler
1 King Deluxe
Stayed 8 nights in November 2016

A very enjoyable experience”

Although a little on the expensive side, the room (King Room Deluxe) and service were excellent. Views over pool and City of Dreams complex were fantastic. The Cafe opposite reception provided an outstanding selection of food and drinks for breakfast at a satisfactory price, and the service was outstanding. Make sure you use the shower mat, as I slipped over on the wet (slick) tiles - thankfully not serious. The A/C system was flexible and I was able to maintain my desired temp of around 23-24 degrees (the setting by staff was too cold at 18 degrees). The master control switches are very comprehensive and conveniently located so you can create whatever lighting mood you require. A very enjoyable experience!

Reviewed December 09, 2016

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8.7
Excellent
Wayne from United States
Couple
1 King Bed
Stayed 4 nights in November 2015

Outstanding casino hotel!!”

Excellent facilities! Access to two other hotels/amenities and the City of Dreams Casino. Comfortable, clean and spacious accommodations.

WE enjoyed our stay at the City of Dreams complex with its huge variety of entertainment, dining and shopping choices. We heard a lot of good stuff about this hotel from friends and thought we would give it a try. It provided all we have come to expect from a Hyatt Hotel. It is a little further from the airport and our favorite shopping malls than we like but not unreasonable. If you like 5 star accommodations and gaming entertainment, you might want to try this hotel or either of its "sisters."

Reviewed November 30, 2015

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