2 Twin Classic Overwater Lake View - View, InterContinental Hanoi Westlake in Hanoi
Facilities, InterContinental Hanoi Westlake in Hanoi
InterContinental Hanoi Westlake
Facilities, InterContinental Hanoi Westlake in Hanoi
Exterior view, InterContinental Hanoi Westlake in Hanoi
Banquet hall, InterContinental Hanoi Westlake in Hanoi
Lobby, InterContinental Hanoi Westlake in Hanoi

Removed from saved list

InterContinental Hanoi Westlake

5 stars out of 5
5 Tu Hoa, Tay Ho District, Hanoi, Vietnam - See map

In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Tay Ho District part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Great Breakfast

Great View

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

17 travelers have booked today.

8.6Excellent

3,652 reviews

3,652 reviews

See map

8.3Excellent

Location rating score

Excellent location - 2.3 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
YNOT
200 m
Oasis Grocery Store and Gourmet Shop
240 m
Hoa Fashion
240 m
Hanoi Design Centre
330 m
Lacquer and more
350 m
Popular landmarks
Presidential Palace Historical Site
2.2 km
Ho Chi Minh Mausoleum
2.5 km
One Pillar Pagoda
2.8 km
Vietnam Military History Museum
3.0 km
Old Quarter
3.4 km
Closest landmarks
Vietfighter
240 m
L'Atelier
560 m
Morning Ladies Street Market
590 m
Huang Xi To Ho
690 m
 International SOS Medical and Dental Clinic - 24 hrs
700 m
Value for money8.5
Distance to city center3 km
Location rating8.3
Nearest airportNoi Bai International Airport (HAN)
Distance to airport18.0 km

Rooms available at InterContinental Hanoi Westlake

Excellent
Room comfort & quality

8.5

1 King Classic Club City View
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Classic Club Lake View
...
  • Room size: 43 m²/463 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Classic Room
...
  • Room size: 43 m²/463 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
2 Twin Classic Club Lake View
...
  • Room size: 43 m²/463 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
1 King Junior Suite City View
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Classic Overwater Lake View
...
  • Room size: 43 m²/463 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
1 King Classic Lake View
...
  • Room size: 43 m²/463 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
2 Twin Classic Overwater Lake View
...
  • Room size: 43 m²/463 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
1 King Classic Overwater City View
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Bedroom Residence
...
  • Room size: 129 m²/1389 ft²
  • Lake (partial view) view
Enter dates to see prices

Top things to do in Hanoi

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does InterContinental Hanoi Westlake offer laundry services?

Yes! InterContinental Hanoi Westlake provides laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.

What steps does InterContinental Hanoi Westlake take in terms of hygiene, safety, and cleanliness?

InterContinental Hanoi Westlake fulfill our mandatory standard for cleanliness and safety by supplying hand sanitizer and daily disinfection in common areas. This property also comes prepared with doctor/nurse on call, sterilizing equipment, staff trained in safety protocol, body thermometer, first aid kit, and temperature check for guests and staff for more completed safety precautions and hygiene protocols.

What attractions are close by InterContinental Hanoi Westlake that are in walking distance?

While residing at InterContinental Hanoi Westlake, jump start your trip by exploring the nearest destinations that are within close proximity to the property which include YNOT, Oasis Grocery Store and Gourmet Shop, and Hoa Fashion.

What public parks are nearby InterContinental Hanoi Westlake?

While staying at InterContinental Hanoi Westlake, enjoy your morning or evening wander at nearby park which include Vườn hoa Lý Tự trọng, Mai Xuan Thuong Garden, and Công viên Mặt Trời Mới.

How many floors does InterContinental Hanoi Westlake have?

InterContinental Hanoi Westlake has a total of 5 floors.

How long do guests usually stay at InterContinental Hanoi Westlake?

Verified past guests that have stayed at InterContinental Hanoi Westlake had an average nightly stay of 2 nights at this property.

At what time of the year is InterContinental Hanoi Westlake most popular?

InterContinental Hanoi Westlake's most popular month where verified visitors have stayed the most is in August.

What is the verified guest review consensus about InterContinental Hanoi Westlake's view?

63.0% of our past guest critiques have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for InterContinental Hanoi Westlake down in the review section.

What is the average rating that verified Solo travelers' have given to InterContinental Hanoi Westlake?

Past solo travelers that have stayed at this property have given InterContinental Hanoi Westlake an average rating of 8.7. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with young children have given to InterContinental Hanoi Westlake?

Verified families with young children that have stayed at this property have given InterContinental Hanoi Westlake an average rating of 8.6. You can look up more in depth customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to InterContinental Hanoi Westlake?

Verified families with older children that have stayed at this property have given InterContinental Hanoi Westlake an average rating of 8.7. You can look into more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

More about InterContinental Hanoi Westlake

More about InterContinental Hanoi Westlake

Experience Luxury and Tranquility at InterContinental Hanoi Westlake

Nestled on the serene shores of West Lake, InterContinental Hanoi Westlake is a 5-star hotel that offers a truly luxurious and tranquil retreat in the heart of Hanoi, Vietnam. With its stunning architecture and breathtaking views of the lake, this hotel is the perfect destination for both business and leisure travelers. Built in 2007, InterContinental Hanoi Westlake boasts 318 beautifully appointed rooms, each designed to provide the utmost comfort and convenience. Whether you choose a spacious guest room or a luxurious suite, you can expect modern amenities, elegant furnishings, and stunning views of the lake or city. The hotel's rooms are tastefully decorated in a contemporary style, offering a peaceful sanctuary where you can unwind after a long day of exploring the vibrant city. Check-in at InterContinental Hanoi Westlake begins at 03:00 PM, allowing you plenty of time to settle in and start your vacation. The hotel's friendly and attentive staff will be there to assist you every step of the way, ensuring a seamless and hassle-free check-in process. And with a check-out time of 12:00 PM, you can enjoy a leisurely morning before bidding farewell to this idyllic retreat. Families traveling with children will find InterContinental Hanoi Westlake to be a perfect choice. The hotel's child policy allows children between the ages of 0 to 11 to stay free of charge, making it an ideal destination for a family getaway. The hotel also offers a range of child-friendly amenities and services, including a dedicated children's pool and a kids' club, ensuring that young guests have a memorable and enjoyable stay. Situated just 3 kilometers from the city center, InterContinental Hanoi Westlake offers a peaceful oasis away from the hustle and bustle of Hanoi. Yet, it remains conveniently close to the city's major attractions, ensuring that you can easily explore the rich history, vibrant culture, and delicious cuisine that Hanoi has to offer. With its unrivaled location, luxurious accommodations, and warm hospitality, InterContinental Hanoi Westlake promises an unforgettable stay for every guest.

Unwind and Indulge in a World of Entertainment at InterContinental Hanoi Westlake

Step into a realm of relaxation and entertainment at InterContinental Hanoi Westlake, where a plethora of facilities await to captivate and rejuvenate your senses. From luxurious shops to a vibrant bar, soothing massage services to invigorating sauna and steam rooms, and a charming gift/souvenir shop, this hotel has everything you need for a truly unforgettable stay. Indulge in some retail therapy at the hotel's shops, where you can find a range of high-end fashion, accessories, and local handicrafts. Whether you're looking for a stylish outfit for a night out or unique souvenirs to bring back home, these shops have got you covered. After a day of exploration, head over to the lively bar and unwind with a refreshing cocktail or a glass of fine wine. With its chic ambiance and extensive drink selection, it's the perfect spot to socialize and relax. For the ultimate relaxation experience, treat yourself to a rejuvenating massage at the hotel's spa. Let skilled therapists work their magic and melt away your stress, leaving you feeling refreshed and revitalized. Continue your wellness journey at the sauna and steam rooms, where you can detoxify your body and soothe your muscles. These tranquil spaces provide the perfect escape from the bustling city, allowing you to unwind and find inner peace. Lastly, don't forget to visit the charming gift/souvenir shop, where you can find unique mementos to remind you of your stay at InterContinental Hanoi Westlake. From traditional Vietnamese crafts to exquisite trinkets, there's something for everyone to take home. With its diverse range of entertainment facilities, InterContinental Hanoi Westlake ensures that every guest can indulge in their preferred form of relaxation and enjoyment. Whether you're seeking retail therapy, a vibrant nightlife experience, pampering spa treatments, or unique souvenirs, this hotel has it all.

Stay Active and Fit at InterContinental Hanoi Westlake

At InterContinental Hanoi Westlake, we understand the importance of staying active and maintaining a healthy lifestyle while traveling. That's why we offer an array of top-notch sports facilities to cater to all your fitness needs. Our state-of-the-art fitness center is fully equipped with modern exercise machines and equipment, providing you with the perfect space to work up a sweat and stay in shape. Whether you prefer cardio workouts or strength training, our fitness center has everything you need to achieve your fitness goals. Best of all, it is open 24 hours a day, allowing you to fit in a workout whenever it suits you. If you prefer to exercise outdoors, our hotel boasts a stunning outdoor pool where you can take a refreshing dip or swim laps to your heart's content. Immerse yourself in the tranquil surroundings of our lush gardens as you enjoy a few laps in the pool. It's the perfect way to cool off after a busy day of exploring the vibrant city of Hanoi. For guests who are looking for a more intensive workout experience, we also offer a fitness center with additional charge. This exclusive facility provides access to a wider range of fitness classes and personalized training sessions led by experienced instructors. Whether you're a fitness enthusiast or a beginner, our expert trainers will guide you through invigorating workouts tailored to your fitness level and goals. At InterContinental Hanoi Westlake, we believe that staying active should be an integral part of your travel experience. With our exceptional sports facilities, you can maintain your fitness routine, unwind in the pool, or take your workout to the next level with personalized training sessions. Embrace a healthy lifestyle during your stay with us and enjoy the benefits of our world-class sports facilities.

Unparalleled Convenience at InterContinental Hanoi Westlake

InterContinental Hanoi Westlake offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, you can enjoy delicious meals or snacks in the comfort of your own room at any time of the day. The hotel also provides laundry service, allowing you to have your clothes cleaned and pressed without having to leave the premises. For added convenience, InterContinental Hanoi Westlake offers safety deposit boxes to keep your valuable belongings secure during your stay. The concierge is available to assist you with any requests or recommendations, ensuring that you make the most of your time in Hanoi. Stay connected with complimentary Wi-Fi in all rooms and public areas, making it easy to stay in touch with loved ones or catch up on work. Additionally, the hotel features a designated smoking area for guests who smoke. The dry cleaning service and express check-in/check-out options further enhance the convenience factor, allowing you to save time and focus on enjoying your stay. Luggage storage is available for those arriving early or departing late, ensuring that you can explore the city without any hindrances. With daily housekeeping, you can relax and unwind in a clean and well-maintained environment throughout your stay. InterContinental Hanoi Westlake goes above and beyond to provide unparalleled convenience for its guests.

Convenient Transport Facilities at InterContinental Hanoi Westlake

At InterContinental Hanoi Westlake, guests can enjoy a range of convenient transport facilities to ensure a seamless and hassle-free stay. The hotel offers airport transfer services, making it easy for guests to reach the hotel upon arrival in Hanoi. Whether you're traveling for business or leisure, this service saves you the trouble of arranging transportation and allows you to start your journey with ease. For those looking to explore the vibrant city of Hanoi, the hotel provides tours that allow guests to discover the city's rich culture, history, and attractions. Whether you're interested in visiting iconic landmarks, sampling local cuisine, or immersing yourself in the local way of life, the tours offered by InterContinental Hanoi Westlake offer a convenient and comprehensive way to experience all that Hanoi has to offer. Additionally, if you prefer to have your own mode of transportation, the hotel offers car park facilities and car hire services. With an onsite car park and self-parking options, guests can conveniently park their vehicles without any worries. The car park is also free of charge, providing added convenience and value to your stay. For those who prefer to leave the driving to someone else, the hotel's taxi service ensures that transportation is readily available whenever you need it. With these transport facilities, InterContinental Hanoi Westlake ensures that guests have all the necessary options to explore the city and make the most of their stay.





Indulge in Culinary Delights at InterContinental Hanoi Westlake

InterContinental Hanoi Westlake offers an array of dining facilities that will satisfy even the most discerning palates. Start your day with a sumptuous breakfast buffet at the hotel's restaurant, where you can savor an extensive selection of local and international dishes. For those seeking a lighter option, the coffee shop is the perfect spot to grab a quick bite or enjoy a freshly brewed cup of coffee. When hunger strikes at any time of the day or night, rest assured that 24-hour room service is available to cater to your cravings. Whether you're in the mood for a gourmet meal or a late-night snack, the hotel's room service menu offers a wide range of delectable options to choose from. Additionally, for guests with specific dietary requirements, the hotel boasts a halal restaurant that serves authentic and flavorful dishes. To enhance your culinary experience, the hotel also offers grocery deliveries, allowing you to stock up on your favorite snacks and beverages right in the comfort of your room. With daily housekeeping ensuring cleanliness and freshness, you can enjoy your meals in a pristine and inviting environment. At InterContinental Hanoi Westlake, dining is not just about satisfying your hunger, but also about indulging in a gastronomic journey that will leave you craving for more.

Luxurious and Spacious Rooms at InterContinental Hanoi Westlake

Experience true luxury and comfort at InterContinental Hanoi Westlake, where a wide range of beautifully designed rooms await you. With options like the 1 King Classic City View, 1 King Classic Club Lake View, and 2 Twin Classic Overwater Lake View, you can choose a room that suits your preferences and needs. Each room is generously sized, with an average of 43 square meters, ensuring ample space for relaxation and unwinding after a long day of exploring the vibrant city of Hanoi, Vietnam. Booking your stay at InterContinental Hanoi Westlake through Agoda offers you several advantages. First and foremost, you can enjoy the best prices available, ensuring that you get the most value for your money. Agoda's user-friendly platform makes it easy and hassle-free to book your preferred room type, allowing you to secure your accommodation with just a few clicks. Whether you're traveling for business or leisure, Agoda and InterContinental Hanoi Westlake are committed to providing you with a seamless and enjoyable booking experience, guaranteeing a memorable stay in this enchanting city.

Discover the Tranquil Charm of Tay Ho District in Hanoi

Nestled on the shores of the picturesque West Lake, Tay Ho District in Hanoi offers a serene and enchanting escape from the hustle and bustle of the city center. With its lush greenery, vibrant local culture, and stunning views, this district is a haven for travelers seeking a tranquil retreat. One of the highlights of Tay Ho District is undoubtedly West Lake itself. Spanning over 500 hectares, this vast body of water provides a stunning backdrop for leisurely strolls along the lakeside promenade. You can also rent a bicycle or hop on a boat to explore the lake's islands, each with its own unique charm and attractions. From the historic Tran Quoc Pagoda, Vietnam's oldest Buddhist temple, to the vibrant Quang An Flower Market, there is no shortage of cultural and natural wonders to discover. In addition to its natural beauty, Tay Ho District also offers a wide range of dining and entertainment options. The district is known for its abundance of lakeside cafes and restaurants, where you can savor delicious Vietnamese cuisine while enjoying breathtaking views of the lake. Whether you're craving traditional pho or want to try local specialties like banh xeo (Vietnamese pancake) or bun cha (grilled pork with noodles), you'll find plenty of options to satisfy your taste buds. After a satisfying meal, you can explore the district's lively nightlife scene, with its trendy bars and clubs offering a mix of live music, DJs, and cocktails.

Traveling from the Airport to InterContinental Hanoi Westlake

Located in the serene Tay Ho District of Hanoi, Vietnam, InterContinental Hanoi Westlake is a luxurious oasis nestled on the shores of the picturesque West Lake. As you plan your visit to this enchanting city, let us guide you on how to travel from the nearest airport to this stunning hotel. The closest airport to InterContinental Hanoi Westlake is Noi Bai International Airport, located approximately 21 kilometers away. Upon arrival, you have several transportation options to reach the hotel. One convenient option is to take a taxi or ride-sharing service, which can be easily found outside the airport terminal. The journey typically takes around 30 to 45 minutes, depending on traffic conditions. For a more immersive experience, you can also arrange for a private transfer through the hotel. This option ensures a seamless and comfortable journey, with a chauffeur awaiting your arrival at the airport. The hotel's concierge can assist you in arranging this service prior to your arrival. As you embark on your journey from the airport to InterContinental Hanoi Westlake, get ready to be captivated by the vibrant streets, bustling markets, and rich cultural heritage of Hanoi. The hotel's idyllic location on the tranquil West Lake offers a peaceful retreat from the city's vibrant energy, making it the perfect base for exploring all that Hanoi has to offer.

Explore the Vibrant Surroundings of InterContinental Hanoi Westlake

Nestled amidst the bustling city of Hanoi, InterContinental Hanoi Westlake offers a serene retreat with its picturesque location near several exciting landmarks and attractions. One of the notable landmarks nearby is the Ho Tay Water Park, perfect for families and thrill-seekers alike. Dive into a world of fun and adventure as you enjoy thrilling water slides, wave pools, and a lazy river. For wine enthusiasts, Vin+ 35B Xuân La is just a stone's throw away from the hotel. Indulge in a wide selection of fine wines and experience a sophisticated ambiance that will surely delight your senses. Phu Tay Ho, a sacred pagoda situated on the western shore of West Lake, is also within reach. Immerse yourself in the rich cultural heritage of Vietnam as you explore this beautiful temple and witness locals paying their respects. For those seeking relaxation and tranquility, Zenith yoga offers a serene environment where you can rejuvenate your mind, body, and soul. Engage in yoga and meditation classes led by experienced instructors, surrounded by lush greenery and stunning lake views. Other nearby attractions include the Kim Lien Pagoda, a historical Buddhist temple, and a variety of shopping options such as the Mall and Vin+ 250 LL Quân. Additionally, the International SOS Medical and Dental Clinic - 24 hrs ensures that you have access to quality healthcare services throughout your stay. Convenience is also at your fingertips with the Oasis Grocery Store and Gourmet Shop, where you can find a wide array of local and international products, as well as the Gian Hàng Từ Thiện, a charity shop where you can support a good cause. With its prime location and proximity to these exciting landmarks and attractions, InterContinental Hanoi Westlake offers the perfect base for exploring the vibrant city of Hanoi.





A Culinary Adventure Awaits

InterContinental Hanoi Westlake is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Indulge in the delectable flavors of Indian cuisine at Maazi West-Lake or Dalcheeni Indian Restaurant, where aromatic spices and traditional recipes take center stage. For those craving a juicy steak or succulent seafood, Chops Tay Ho is the place to be. 6 Degrees offers a trendy and vibrant atmosphere along with a diverse menu of international dishes, while Pizza Belga serves up authentic Italian pizzas with a Belgian twist. The Republic is a popular choice for its wide selection of craft beers and mouthwatering burgers. Those in search of Mexican flavors can head to Anita's Cantina, where tacos, burritos, and margaritas are a specialty. Hill Top Curry Indian Restaurant is another excellent option for lovers of Indian cuisine, offering a wide range of flavorful curries and traditional dishes. Dragon Cello Restaurant showcases the best of Vietnamese cuisine, with fresh seafood and local ingredients taking center stage. Lastly, Phuong Nguyen Restaurant is a hidden gem known for its delicious Vietnamese dishes and warm hospitality. With such a diverse array of culinary delights just steps away from the hotel, guests at InterContinental Hanoi Westlake are in for a truly unforgettable dining experience.

Shop 'til you drop at InterContinental Hanoi Westlake's surrounding shopping landmarks

Located in the vibrant city of Hanoi, InterContinental Hanoi Westlake offers guests the perfect opportunity to indulge in a shopping spree at the nearby shopping landmarks. Just a short distance away, you'll find Module 7, a trendy boutique offering a curated selection of fashion-forward clothing and accessories. For those looking for unique wooden furniture and home decor items, Wood Plus Vietnam is a must-visit. Zeds Threads and George's Fashion Boutique are perfect for fashion enthusiasts seeking stylish and contemporary clothing. Art lovers will appreciate L'Atelier, a gallery showcasing exquisite lacquerware and other artistic creations. Lacquer and more is another destination where you can explore the beauty of Vietnamese lacquer art. Zo Project is a treasure trove for handmade crafts and souvenirs, while Emporium Hanoi offers a wide range of local and international brands. Finally, Bamboo Village Shop is a haven for eco-conscious shoppers, offering eco-friendly products made from sustainable bamboo. With such a diverse range of shopping options, InterContinental Hanoi Westlake ensures that guests have an unforgettable shopping experience during their stay.

Luxury at an Affordable Price: InterContinental Hanoi Westlake

Experience the epitome of luxury without breaking the bank at InterContinental Hanoi Westlake. With an average room price of just $172, this five-star hotel offers unparalleled elegance and comfort at a surprisingly affordable rate. Compared to the average price of a hotel room in Hanoi, which stands at $67, InterContinental Hanoi Westlake provides exceptional value for money. From the moment you step into the opulent lobby, you'll be captivated by the hotel's stunning architecture and sophisticated ambiance. Each room is tastefully decorated with modern amenities and offers breathtaking views of the picturesque West Lake. Whether you choose a deluxe room or indulge in a luxurious suite, you can expect a peaceful retreat from the bustling city. The hotel's renowned restaurants and bars offer a diverse range of culinary delights, from traditional Vietnamese cuisine to international favorites. Indulge in a sumptuous buffet breakfast or savor exquisite dishes prepared by world-class chefs. With impeccable service and attention to detail, InterContinental Hanoi Westlake ensures a memorable dining experience. In addition to its luxurious accommodations and exceptional dining options, the hotel also boasts a range of facilities to enhance your stay. Unwind by the outdoor pool, pamper yourself with a spa treatment, or stay active at the fitness center. With its convenient location near popular attractions and business districts, InterContinental Hanoi Westlake is the perfect choice for both leisure and business travelers. Experience the best of Hanoi without compromising on comfort or budget at InterContinental Hanoi Westlake. Book your stay today and discover a world of luxury at an unbeatable price.

Exceptional Service and Comfort at InterContinental Hanoi Westlake

InterContinental Hanoi Westlake is a hotel that truly stands out for its exceptional service and comfort. Guests have consistently praised the friendly and professional staff, who go above and beyond to ensure a memorable stay. From the moment you arrive, you'll be greeted with warm smiles and a level of service that exceeds expectations. The hotel's cleanliness and comfort are also highly commended by guests. Many have remarked on the impeccable cleanliness of the rooms and common areas, as well as the overall comfort of their stay. Whether you're traveling for business or leisure, you can expect a comfortable and relaxing environment at InterContinental Hanoi Westlake. In addition to the outstanding service and comfort, the hotel's location and views are also worth mentioning. Situated by the picturesque West Lake, guests can enjoy beautiful views from their rooms and the hotel's public areas. The hotel's convenient location allows easy access to popular attractions and dining options in Hanoi. Overall, InterContinental Hanoi Westlake receives rave reviews for its exceptional service, cleanliness, comfort, and stunning views. Whether you're traveling for business or leisure, this hotel is highly recommended for its friendly staff, great value for money, and unbeatable standards.

Exquisite Comfort and Exceptional Service at InterContinental Hanoi Westlake

InterContinental Hanoi Westlake is a luxurious retreat that consistently receives outstanding reviews from its satisfied guests. With an impressive overall rating of 8.6, this hotel truly stands out for its commitment to providing a remarkable experience for every visitor. One of the key highlights mentioned by guests is the exceptional level of comfort offered at InterContinental Hanoi Westlake. With a remarkable rating of 8.5 for comfort, this hotel ensures that guests can unwind and relax in style. The spacious and elegantly designed rooms are equipped with modern amenities, plush bedding, and stunning views of the serene Westlake, creating a tranquil oasis for guests to escape the bustling city. Another aspect that guests rave about is the impeccable staff performance. With a remarkable rating of 8.9, the dedicated team at InterContinental Hanoi Westlake goes above and beyond to ensure that every guest feels valued and well taken care of. From the warm welcome upon arrival to the attentive service throughout the stay, the staff's genuine hospitality and professionalism leave a lasting impression on guests, making their experience truly unforgettable.

Show less

Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Breakfast

61 mentions

Food & Dining

37 mentions

View

37 mentions

Swimming Pool

28 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • Japanese
  • Korean
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Outdoor recreational features
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Closet
  • Desk
  • Free bottled water
  • Free use of business areas
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Scale
  • Toiletries
  • TV
  • Wi-Fi [free]

Food and dining

Restaurants on site
Cafe du lac
  • Cuisine: Asian, International, Vietnamese
  • Menu: Buffet, A-la-carte
Saigon Restaurant
  • Cuisine: Vietnamese
  • Menu: Buffet
Milan Restaurant
  • Cuisine: Italian
  • Menu: Buffet

Location

5 Tu Hoa, Tay Ho District, Hanoi, Vietnam
Excellent
Location

8.3

Airports
  • Noi Bai International Airport (HAN)
    18.0 km 26 min drive
  • Cat Bi International Airport (HPH)
    96.4 km
Public transportation
  • Hanoi Railway Station
    4.0 km 18 min drive
Hospital or clinic
  •  International SOS Medical and Dental Clinic - 24 hrs
    700 m
Shopping
  • Night Market
    3.1 km
Convenience store
  • Vinmart
    2.1 km 10 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Presidential Palace Historical Site
    2.2 km
  • Ho Chi Minh Mausoleum
    2.5 km
  • One Pillar Pagoda
    2.8 km
  • Vietnam Military History Museum
    3.0 km
  • Old Quarter
    3.4 km
  • Temple of Literature & National University
    3.5 km
  • St. Joseph's Cathedral
    3.8 km
  • Vietnam Museum of Ethnology
    4.0 km
  • Hoa Lo Prison
    4.0 km
  • Vietnamese Women's Museum
    4.5 km
Nearby landmarks
  • YNOT
    200 m
  • Vietfighter
    240 m
  • Oasis Grocery Store and Gourmet Shop
    240 m
  • Hoa Fashion
    240 m
  • Hanoi Design Centre
    330 m
  • Lacquer and more
    350 m
  • Wood Plus Vietnam
    350 m
  • Bamboo Village Shop
    380 m
  • Module 7
    390 m
  • L'Atelier
    560 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee88 USD
  • Distance from city center3 km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)23 USD
  • Daily Internet/Wi-Fi fee0 USD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges3
  • Number of floors5
  • Number of restaurants3
  • Number of rooms 318
  • Room voltage220
  • Year property opened2007

Property announcements

Please note that guests who request for extra bed(s), charges are to be paid directly to the property upon check-in.

Reviews of InterContinental Hanoi Westlake from real guests

8.6
Service9.0
Cleanliness8.9
Facilities8.8
Room comfort and quality8.5
Value for money8.5
Location8.3
High score for Hanoi
Rating
9+ Exceptional (647)
8-9 Excellent (295)
7-8 Very Good (302)
6-7 Good (106)
<6 Below Expectation (113)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 1,463 verified guest comments
12345
10.0
Exceptional
Kim from Australia
Solo traveler
1 King Classic Lake View
Stayed 1 night in February 2024

Beautiful room - welcome upgrade”

One night stay booked and thrilled to be upgraded to a signature king, over-water room. Very comfortable bed and pillows, balcony over water looked out across the river to the city. Weather was overcast but view still fabulous. Bathroom stunning and huge with everything needed, large fluffy towels - everything very clean and fresh. Highly recommend a facial at the Health Spa - Ms Ly was wonderful. Dinner at the Sunset Bar and even though lightly raining was still enjoyable. Chef cooked the perfect piece of salmon. Very pleasant stay, thank you.

Reviewed February 25, 2024

Dear Kim, Thank you so much for taking your valuable time to give us such great feedback. It gives us an immense sense of satisfaction to see that you have enjoyed our service and facilities. We will share your appreciative feedback with our team, On behalf of InterContinental Hanoi Westlake team, I wish you all the best and look forward to have you with us soon. Warmest regards, Van Nguyen Executive Assistant

Responded February 26, 2024
InterContinental Hanoi Westlake
9.6
Exceptional
EUNHYE from South Korea
Solo traveler
1 King Classic City View
Stayed 1 night in September 2023

It is the best accommodation around Seoho 🤩.”

1. Room: I reserved an overwater lake view 1 bedroom and the room was spacious, very clean, and neatly decorated. The bathroom had a large bathtub and a separate shower area, which was nice, and the amenities were conveniently placed where needed. When I opened the door, I could see the lake right away, so I kept opening the door and sitting on the chair after meals. 2. Service: I had informed them via email that I would arrive early and only wanted to leave my luggage, but when I arrived, they said I could check in comfortably at 12:00 and go out to do what I needed to do. The staff were generally friendly (especially the staff at the breakfast restaurant). When I needed help checking out, I asked a local to make a phone call for me, and they kindly helped me, so I was able to find a taxi and make it to the airport on time. 3. Location: It's great for walking around the lake. If you like a quiet atmosphere, I recommend staying at the InterContinental near Seohorather than near Hoi An. If you use Grab, it's not inconvenient to go anywhere because they can come right up to the hotel lobby. There are good restaurants, convenience stores, markets, and spas within walking distance. 4. Facilities: The gym was the best I've ever seen in a hotel. It was clean, had a lot of equipment, and had a variety of drinks to choose from, including water with lemongrass, apple, or mint, which tasted great. There seemed to be a sauna right below the gym, and the swimming pool was well-maintained. Even if you just eat and walk around the hotel, it's nice. I would like to visit again.

Reviewed October 03, 2023
Auto-translated through generative A.I.

EUNHYE 님께 저희 인터컨티넨탈 하노이 웨스트레이크를 찾아 주셔서 감사합니다. 호텔 서비스를 포함한 피드백에 진심으로 감사합니다. 다음 번 방문에는 더욱더 만족하실 만한 서비스로 찾아 뵙겠습니다. 감사합니다. 감사합니다,

Responded October 04, 2023
InterContinental Hanoi Westlake
9.6
Exceptional
Anisah from Singapore
Couple
1 King Classic City View
Stayed 2 nights in May 2024

An Amazing Stay!”

Our 2 nights stay was definitely short and we wish it was longer. The staffs were all great, except at breakfast, they could have been more on their feet, I guess. The hotel upgraded our room and arranged a complimentary cake for my travel partner despite that I had not follow through with a response prior to arrival. The upgraded room was over the waters at the lake which gave us a brand new experience as we usually only booked beachfront! We truly were awed and grateful for the complimentary gestures. The food were all delicious too, unfortunately, it rained, so we could not chill by the sunset bar for the birthday dinner. Hopefully, the next time we return to Hanoi, we’ll be able to! A big thanks to Intercontinental team for the wonderful stay and especially so to Ms Ha Truong, GRM, for the lovely card and message and front desk at check-in, she was so patient with my inquiries! Also a special shoutout to the concierge team, they were all helpful and quick to assist. I did not get one of the staff’s name but he definitely helped me keep my worries at bay and ensured the airport transfer private driver I booked reached the hotel on time.

Reviewed May 21, 2024

Dear Anisah, Thank you so much for taking your valuable time to give us such great and detailed feedback. It gives us an immense sense of satisfaction to see that you have enjoyed our service, facilities and the interaction with our lovely colleagues, especially Ms. Ha from Guest Relations team. We will share your appreciative feedback with our team, On behalf of InterContinental Hanoi Westlake team, I wish you all the best and look forward to have you with us soon. Warmest regards, Van Nguyen Executive Assistant

Responded May 23, 2024
InterContinental Hanoi Westlake
10.0
Exceptional
Hajime from Japan
Family with teens
1 King Classic Overwater Lake View
Stayed 1 night in June 2023

I stayed in a room with an overwater lake view.”

I booked a room with an overwater lake view. The lobby was also beautiful with a large chandelier and a central butterfly orchid. We were transported to our room by a shuttle buggy, which was convenient even in rainy weather. The surroundings were a lake, so the view was magnificent and made us feel like we were in a different world. It was a perfect room for spending time with a loved one or celebrating a special occasion. For dinner, we went to the Saigon Restaurant on the hotel's second floor. The Vietnamese and Chinese fusion cuisine was delicious, and the wine menu was extensive. The staff recommended wines that paired well with our food. We highly recommend having dinner at the Saigon Restaurant. The hotel's breakfast was also very luxurious. When we sat down, the staff came to take our drink orders. The breakfast was a buffet with a wide variety of options. We had delicious pho made for us at the live kitchen. The fresh vegetables, dishes, and drinks were all plentiful. The breakfast was so luxurious that we recommend booking a plan that includes breakfast for those staying at this hotel.

Reviewed July 13, 2023
Auto-translated through generative A.I.

Hajime 様, 当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。 敬具

Responded July 17, 2023
InterContinental Hanoi Westlake
9.2
Exceptional
Wang from Singapore
Couple
1 King Classic Overwater Lake View
Stayed 1 night in March 2024

First hotel in hanoi but.. ”

Though it is not near old quarter, it is a beautiful hotel. Depending on the type of room you choose, your view may varies. Do select Overlay room if you want to be “on top” of the lake. The room is spacious, clean and have a humidifier too. Toilet is big, clean n double vanity. I like their dental kit as it consists my familar colgate and also a frost pick which is very rare. The hot water is consistent and strong water pressure for rain & hand shower. Towel is big and dont have that musty odour smell. There is one extension power cord on the right side of the bed. The cord consists of 3 UK(3 pins) power points and up to 5 USB ports. I think there is 1 or 2 US at the dressing table. Wifi is acceptable and occasionally slow down. Nothing much to watch as mostly in Vietnamese. So just watch Music channels. As for the balcony, its a nightmare for us. There are 4 china guys chatting and laughing loudly non stop for more than 2-3 hours at the left balcony. All the balconies are build too close to each other. They are smoking too. So at 10:20pm, i called the reception, requesting to change room. I told them they dont need to ask them to keep quiet. You never know what happen after the security left. The noise may be even worse. So they help us to change another room even though it is downgraded. We are fine as we are able to have peaceful rest. Breakfast is delicious and have many varieties. Dont think will stay here again due to the balcony nightmare.. imagine your left right up down like to chit chat loudly at the balcony at the same time, gosh you will pray that they will disappear. Another reason is I like to try different hotels so that i can give more reviews rather than stick to 1 . Nevertheless, I would love to try the Danang Intercontinental!

Reviewed March 26, 2024

Dear Wang, Thank you very much for choosing to stay with us at InterContinental Hanoi Westlake during your recent visit and for taking the time to share such detailed feedback! I am happy to see that you liked your stay with us overall and that you enjoyed the room facilities. The team and I are hard at work to deliver a great experience to all our guests and I am pleased to see that you had a good time with us. I am of course sorry that you was affected by the noise from the room next door and had to move. Even though it was out of our control, we are sad to see that it has caused a negative effect on your experience. Thank you for letting us know and have a chance to improve the situation when possible. We hope that we will have the opportunity to welcome you back when travel brings you to Hanoi again. With best regards, Van Nguyen Executive Assistant

Show more
InterContinental Hanoi Westlake
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss