Krystal Beach Acapulco Hotel

3 stars out of 5
Costera Miguel Aleman 163, Magallanes, Acapulco City Center, Acapulco, Mexico, 39670 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Acapulco City Center part of Acapulco, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous General Juan N. Álvarez International Airport. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Currency exchange

Daily housekeeping

Facilities

Beach

Free Wi-Fi

Swimming pool

Car park

Spa

Front desk [24-hour]

Restaurant

Bar

Cheaper than 99% of all properties in Acapulco in the last 24 hoursCompared to 451 Acapulco properties at Agoda for various dates
See map

8.4Excellent

Location rating score

Excellent location
Closest landmarks
Gran Plaza Acapulco
220 m
Hospital Magallanes
310 m
Parque Papagayo
370 m
Laguna de Coyuca
440 m
Galeria Abraham Ramirez
680 m
Value for money6.2
Distance to city center8.0 km
Location rating8.4

Rooms available at Krystal Beach Acapulco Hotel

Mountain View King Room
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Ocean View King
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Double or Twin Room
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 1 double bed
Enter dates to see prices
Double Room with Two Double Beds Mountain View
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Mountain View Double Room
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Ocean View Double
...
  • Room size: 30 m²/323 ft²
  • Ocean view
  • 2 double beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
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Double Room with Sea View
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  • Room size: 30 m²/323 ft²
Enter dates to see prices
Romantic Room
...
  • Balcony/terrace
  • Shower
Enter dates to see prices
Double Room with Sea View
...
  • Room size: 30 m²/323 ft²
  • 1 king bed or 2 double beds
Enter dates to see prices

Frequently asked questions

Does Krystal Beach Acapulco Hotel offer spa services?

You can enjoy your stay at Krystal Beach Acapulco Hotel much more by making the most of the property's available spa services that are offered for all its valuable guests to make your evening even better.

What type of water sports activities are readily available at Krystal Beach Acapulco Hotel?

Krystal Beach Acapulco Hotel features water sport activities including snorkeling, and water sports (non-motorized) for you to enjoy and sweat it out.

Does Krystal Beach Acapulco Hotel offer dry cleaning services?

Yes! Krystal Beach Acapulco Hotel features dry cleaning service that is accessible all throughout your stay, ensuring you're always looking confident in your favorite outfit. Please contact the property for more information.

What types of facilities are available for children at Krystal Beach Acapulco Hotel?

While on holiday with your family, your children can also discover the fun in sports and recreation facilities offered at Krystal Beach Acapulco Hotel which include children's playground, kids pool, and kids club.

What is the typical travel time to the nearest airport from Krystal Beach Acapulco Hotel?

The average travel time to get from Krystal Beach Acapulco Hotel to the airport is 40 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

How long do guests typically stay at Krystal Beach Acapulco Hotel?

Verified past guests that have stayed at Krystal Beach Acapulco Hotel had an average nightly stay of 3 nights at this property.

What payment cards are accepted at Krystal Beach Acapulco Hotel?

Krystal Beach Acapulco Hotel accepts up to 3, with payment card options including MasterCard, Visa, and American Express.

What is the verified guest review consensus about Krystal Beach Acapulco Hotel's breakfast?

100.0% of our verified visitor critiques have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Krystal Beach Acapulco Hotel down in the review section.

What is the average rating that verified Couples' have given to Krystal Beach Acapulco Hotel?

Past couple travelers that have stayed at this property have given Krystal Beach Acapulco Hotel an average rating of 7.2. You can look up on more specific customer ratings, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the closest airport to Krystal Beach Acapulco Hotel?

The closest airport to Krystal Beach Acapulco Hotel is General Juan N. Álvarez International Airport, 18.0 km away.

More about Krystal Beach Acapulco Hotel

More about Krystal Beach Acapulco Hotel

Experience a Relaxing Getaway at Krystal Beach Acapulco Hotel

Welcome to Krystal Beach Acapulco Hotel, a stunning 3-star hotel located in the beautiful coastal city of Acapulco, Mexico. With its prime location just 8.0 km from the city center, this hotel offers the perfect balance between tranquility and convenience. Whether you're seeking a romantic escape or a fun-filled family vacation, Krystal Beach Acapulco Hotel has everything you need to make your stay unforgettable. Step into one of the 400 well-appointed rooms and immerse yourself in comfort and style. Each room is designed with your utmost relaxation in mind, providing a serene retreat after a day of exploring the vibrant city. With its last renovation in 2009, the hotel boasts modern amenities and a contemporary atmosphere that will make you feel right at home. At Krystal Beach Acapulco Hotel, check-out time is until 12:00 PM, giving you ample time to enjoy a leisurely morning before bidding farewell to this tropical paradise. Check-in begins at 03:00 PM, allowing you to settle in and start your vacation without any hassle. The hotel's child policy ensures a peaceful and adult-friendly environment, as children may not stay free of charge and there may be additional fees for their accommodation.

Endless Entertainment at Krystal Beach Acapulco Hotel

Indulge in a world of entertainment at Krystal Beach Acapulco Hotel, where an array of exciting facilities await you. Whether you're seeking relaxation or a lively atmosphere, this hotel has it all. Unwind and pamper yourself at the hotel's spa, where skilled therapists will rejuvenate your body and mind with a variety of treatments. Take a dip in the hot tub and let the warm bubbles melt away your stress, or stroll through the lush garden and immerse yourself in nature's tranquility. For those who love to sing their hearts out, the karaoke room is the perfect spot to showcase your vocal talents. Gather your friends and family for a fun-filled evening of laughter and music. If you're in the mood for some retail therapy, head to the gift and souvenir shop, where you can find unique treasures to take home as a memento of your stay. And after a long day of exploring, grab a refreshing drink at the hotel's bar and unwind in the vibrant atmosphere. Krystal Beach Acapulco Hotel ensures that your stay is filled with endless entertainment options, making it the perfect destination for a truly memorable vacation.

Unleash Your Inner Athlete at Krystal Beach Acapulco Hotel

At Krystal Beach Acapulco Hotel, we believe that staying active and having fun go hand in hand. That's why we offer an impressive range of sports facilities to cater to all your fitness and leisure needs. Dive into our indoor pool for a refreshing swim or soak up the sun by our outdoor pool, where you can also enjoy a refreshing drink from our poolside bar. For those who enjoy a round of golf, our hotel boasts a fantastic golf course right on-site. Tee off amidst breathtaking views and lush greenery, and challenge yourself to a game of precision and skill. If you're a water sports enthusiast, we have you covered too. Take your pick from our array of motorized and non-motorized water sports activities. Hop on a boat and explore the stunning coastline of Acapulco, or grab your snorkeling gear and discover the vibrant underwater world just off our beach. With so many options, there's never a dull moment at Krystal Beach Acapulco Hotel.

Convenience at Your Fingertips: Krystal Beach Acapulco Hotel's Top-notch Facilities

Krystal Beach Acapulco Hotel goes above and beyond to ensure your stay is as convenient and hassle-free as possible. With a range of top-notch facilities at your fingertips, you'll have everything you need right at your doorstep. Whether you're craving a late-night snack or a delicious meal, the hotel's 24-hour room service has got you covered. Indulge in delectable dishes from the comfort of your own room, any time of the day or night. Additionally, the hotel offers laundry service and dry cleaning, ensuring that your clothes always look fresh and crisp. Stay connected throughout your stay with the complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work emails or simply browse the web, you can do so effortlessly. The hotel also provides luggage storage, so you can explore the city without worrying about your belongings. And if you need any last-minute essentials or snacks, the on-site convenience store has you covered. With daily housekeeping, you can expect your room to be kept immaculate throughout your stay. Enjoy the convenience and peace of mind knowing that your room will be cleaned and tidied every day. Krystal Beach Acapulco Hotel truly understands the importance of convenience and strives to exceed your expectations with its range of exceptional facilities.

Convenient Transport Facilities at Krystal Beach Acapulco Hotel

At Krystal Beach Acapulco Hotel, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of convenient transport facilities to ensure your stay is hassle-free from start to finish. For those looking to explore the vibrant city of Acapulco, our hotel provides a comprehensive tours service. Whether you want to visit the iconic La Quebrada Cliff Divers, discover the historical sites of Old Acapulco, or embark on a scenic boat tour, our knowledgeable staff will assist you in arranging the perfect excursion. Parking is also made easy at Krystal Beach Acapulco Hotel. We offer both valet parking and a car park for guests arriving by car. Please note that car park charges are applied. Additionally, our ticket service allows you to conveniently purchase tickets for local attractions and events without leaving the comfort of the hotel. Whether you're interested in attending a thrilling live performance or exploring Acapulco's renowned nightlife, our ticket service is here to assist you. Experience the ultimate convenience and peace of mind when it comes to transportation at Krystal Beach Acapulco Hotel. Let us take care of the details, so you can focus on creating unforgettable memories during your stay.

Enjoy a Comfortable Stay with Top-notch Room Facilities at Krystal Beach Acapulco Hotel

At Krystal Beach Acapulco Hotel, we prioritize your comfort and satisfaction. Our well-appointed rooms come with a range of excellent facilities to ensure you have a memorable stay. Each room is equipped with air conditioning, allowing you to create the perfect temperature for a restful night's sleep. You'll also find a hair dryer in your room, so you can easily style your hair before heading out to explore the vibrant city of Acapulco. To keep you refreshed, our rooms feature a mini bar stocked with a selection of beverages and snacks. Enjoy a refreshing drink while taking in the breathtaking views from your balcony or terrace. If you prefer to unwind indoors, our rooms also come with satellite/cable TV, so you can catch up on your favorite shows or watch a movie in the comfort of your own room. With these fantastic room facilities, you'll feel right at home at Krystal Beach Acapulco Hotel.

Indulge in Culinary Delights at Krystal Beach Acapulco Hotel

Krystal Beach Acapulco Hotel offers a range of exceptional dining facilities that will satisfy even the most discerning palates. With 24-hour room service, guests can enjoy delicious meals from the comfort of their own rooms at any time of the day. Whether you're craving a late-night snack or a full-course dinner, the attentive staff will ensure that your culinary desires are met. Start your day off right with a visit to the hotel's breakfast buffet. Indulge in a wide selection of delectable dishes, from freshly baked pastries to made-to-order omelettes. The restaurant at Krystal Beach Acapulco Hotel is a culinary haven, serving up a variety of international and local cuisines. Immerse yourself in the vibrant flavors of Mexico with traditional dishes such as ceviche and mole, or explore international options that cater to all tastes. For a quick pick-me-up, head to the coffee shop where you can enjoy a freshly brewed cup of coffee or a refreshing beverage. Whether you're looking to relax with a book or catch up with friends, the coffee shop provides a cozy and inviting atmosphere. With daily housekeeping, you can rest assured that the dining facilities at Krystal Beach Acapulco Hotel are always clean and well-maintained, ensuring a pleasant dining experience throughout your stay.

Stunning Room Offerings at Krystal Beach Acapulco Hotel

Indulge in a luxurious stay at Krystal Beach Acapulco Hotel, where you can choose from a range of stunning room offerings. Whether you prefer breathtaking mountain views or mesmerizing ocean vistas, this hotel has something for everyone. Immerse yourself in comfort and style with the Mountain View Double Room, featuring two cozy double beds. Wake up to the sight of majestic mountains right outside your window, creating a serene and peaceful ambiance. Alternatively, opt for the Mountain View King Room, which offers a spacious king bed for a truly restful night's sleep. For those seeking a touch of luxury, the Ocean View Double Room is the perfect choice. With two comfortable double beds, you can relax and unwind while gazing at the sparkling ocean waters. Alternatively, the Ocean View King Room offers a lavish king bed, allowing you to wake up to the soothing sound of waves crashing against the shore. Booking your stay at Krystal Beach Acapulco Hotel through Agoda ensures that you not only experience the best prices but also enjoy a hassle-free and convenient booking process. With Agoda's user-friendly platform, you can easily browse and select your preferred room type, making your vacation planning a breeze. Don't miss out on the opportunity to stay in these incredible rooms and create unforgettable memories at Krystal Beach Acapulco Hotel.

Discover the Vibrant Acapulco City Center

Welcome to the heart of Acapulco, where the energy is infectious, the streets are alive, and the culture is rich. The Acapulco City Center is a bustling hub of activity, offering a myriad of attractions, entertainment, and culinary delights. Immerse yourself in the vibrant atmosphere as you explore the charming streets lined with colorful buildings and bustling markets. Indulge in authentic Mexican cuisine at local restaurants, where you can savor mouthwatering dishes such as fresh seafood, flavorful tacos, and traditional mole. For those seeking adventure, the Acapulco City Center is also home to exciting water sports activities, including jet skiing, parasailing, and scuba diving. Take a leisurely stroll along the famous Costera Miguel Alemán, a scenic boulevard that runs along the coast, offering stunning views of the Pacific Ocean and the iconic Acapulco Bay. Whether you're looking to immerse yourself in the local culture, indulge in delicious cuisine, or simply soak up the vibrant atmosphere, the Acapulco City Center is the perfect destination for a memorable experience in Acapulco, Mexico.

Convenient Transportation Options from the Airport to Krystal Beach Acapulco Hotel

Located in the heart of Acapulco City Center, the Krystal Beach Acapulco Hotel offers a stunning beachfront location and easy access to the city's top attractions. Arriving at the airport, you have several convenient transportation options to reach the hotel. If you prefer a hassle-free journey, the most convenient option is to take a taxi from the airport. Taxis are readily available outside the terminal and offer a comfortable and direct ride to the hotel. The journey takes approximately 30 minutes, depending on traffic conditions, and provides you with a scenic view of Acapulco's coastline. For a more budget-friendly option, you can also take a shared shuttle or a public bus from the airport. Shared shuttles are a popular choice among travelers as they offer a cost-effective way to reach the hotel while allowing you to share the ride with other passengers. Public buses are another affordable option, but they may take longer due to multiple stops along the way. However, they provide an opportunity to experience the local culture and interact with fellow travelers. No matter which transportation option you choose, you can rest assured that your journey from the airport to Krystal Beach Acapulco Hotel will be convenient and enjoyable, allowing you to start your vacation in Acapulco on a high note.

Discover the Vibrant Surroundings of Krystal Beach Acapulco Hotel

Nestled in the heart of Acapulco, Krystal Beach Acapulco Hotel offers a prime location surrounded by a variety of landmarks and attractions. Just a short distance away, you'll find the renowned Hospital Magallanes, ensuring peace of mind during your stay. For thrill-seekers, Paradise Bungy is a must-visit attraction located nearby. Take a leap of faith and experience the adrenaline rush as you bungee jump from impressive heights. History enthusiasts will delight in exploring the Palma Sola Archaeological Site, an ancient ceremonial center that dates back thousands of years. Immerse yourself in the rich cultural heritage of Acapulco as you wander through the ruins and marvel at the intricate carvings. Nature lovers can escape to Parque Papagayo, a lush green oasis offering a serene retreat from the bustling city. Stroll through the park's beautiful gardens, enjoy a picnic by the lake, or engage in various outdoor activities such as paddleboarding or cycling. End your day at Tropicana, a vibrant nightclub known for its energetic atmosphere and lively entertainment. Dance the night away to the beats of local and international DJs, creating unforgettable memories. With its convenient location, Krystal Beach Acapulco Hotel provides easy access to a range of attractions that cater to every interest. Whether you're seeking adventure, cultural exploration, or simply relaxation, the hotel's surroundings offer endless possibilities for an unforgettable stay in Acapulco.





A Culinary Delight - Restaurants Near Krystal Beach Acapulco Hotel

When it comes to dining options near Krystal Beach Acapulco Hotel, guests are spoilt for choice. Buzo's is a popular seafood restaurant known for its fresh catch of the day and stunning ocean views. El Amigo Miguel offers a taste of authentic Mexican cuisine with its flavorful dishes and vibrant atmosphere. For those craving American favorites, Applebee's is just a short walk away, serving up classic burgers, ribs, and salads. La Condesa is a must-visit for its elegant ambiance and exquisite Mediterranean cuisine, while LA FOGATA is renowned for its sizzling steaks and traditional Mexican dishes. If you're in the mood for some local flavors, head to La Palmita or El Zorrito, where you can indulge in delicious Mexican street food. For a unique dining experience right on the beach, The Hook Beach Restaurant is the perfect spot, offering a variety of seafood dishes and refreshing cocktails. And if you're looking for a lively night out, la patrona papas & beer is the place to be, with its vibrant atmosphere and extensive drink menu. For health-conscious travelers, 100% Natural is a great choice, serving up fresh and organic dishes. Lastly, for a taste of Acapulco's history, Magallanes is a charming restaurant that has been serving traditional Mexican cuisine since 1917. With such a diverse range of restaurants just a stone's throw away, guests at Krystal Beach Acapulco Hotel are sure to have a memorable culinary experience.

Shop till you drop at Krystal Beach Acapulco Hotel’s surrounding shopping landmarks

Located in the heart of Acapulco, Krystal Beach Acapulco Hotel is surrounded by a plethora of shopping landmarks that cater to every shopaholic's dream. Just a stone's throw away from the hotel, you'll find Plaza Bahia, a bustling shopping center that offers a wide range of stores and boutiques. If you're looking for trendy fashion, head over to Noa Noa, a popular clothing store known for its chic and stylish designs. For book lovers, Sanborns Bookshop is a must-visit, offering a vast collection of books, magazines, and stationary items. Casa de Mascaras is another unique shopping destination nearby, where you can find an array of traditional Mexican masks and handicrafts. Art enthusiasts will be delighted to explore Galeria Abraham Ramirez, a renowned art gallery showcasing the works of local artists. And if you're in the mood for some souvenirs, make sure to stop by Senor Frog's Official Store Acapulco, where you can find a wide range of fun and quirky merchandise. For a taste of local culture, head to Mercado Central, a vibrant market where you can find fresh produce, local crafts, and traditional Mexican cuisine. For a more upscale shopping experience, make your way to Gran Plaza Acapulco or Galerías Diana, both offering a variety of high-end stores and boutiques. With so many shopping options within walking distance, Krystal Beach Acapulco Hotel is the perfect base for a shopaholic's paradise.

Affordable Luxury: Experience Krystal Beach Acapulco at a Great Price

When it comes to finding the perfect balance between luxury and affordability, Krystal Beach Acapulco Hotel is the ideal choice. With an average price of $100 per room, this stunning beachfront property offers an exceptional value for travelers seeking a memorable stay in Acapulco. Compared to the average price of a hotel room in Acapulco, which stands at $113, Krystal Beach Acapulco Hotel provides an attractive option for budget-conscious travelers without compromising on quality. From the moment you step into the elegantly designed lobby, you'll be greeted with warm hospitality and a sense of tranquility.





A Beachfront Oasis with Stunning Views and Great Location

At Krystal Beach Acapulco Hotel, guests can expect a truly memorable stay with its stunning beachfront location and breathtaking views of the Pacific Ocean. With an overall rating of 7.4, this hotel has received positive feedback from numerous satisfied guests. One of the highlights of Krystal Beach Acapulco Hotel is its prime location, which has earned it a remarkable 8.5 rating. Situated right on the beach, guests can easily access the golden sands and crystal-clear waters of Acapulco Bay. Whether you're looking to relax under the warm Mexican sun or take part in exciting water sports, this hotel offers the perfect beachfront oasis. In addition to its unbeatable location, Krystal Beach Acapulco Hotel also boasts impressive cleanliness, earning a rating of 6.7. Guests have praised the hotel's commitment to maintaining a clean and tidy environment throughout their stay. From the pristine rooms to the well-maintained common areas, cleanliness is a top priority for the hotel, ensuring guests can enjoy a comfortable and hygienic stay.

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Amenities and facilities

Good6.2

Facilities

Languages spoken
  • English
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Boating
  • Body scrub
  • Body wrap
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • Light therapy
  • Massage
  • On-site entertainment
  • Snorkeling
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water park
  • Water sports (motorized)
  • Water sports (non-motorized)
Cleanliness and safety
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Valet parking
Available in all rooms
  • Balcony/terrace
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Towels

Food and dining

Breakfast options
  • Buffet

Location

Costera Miguel Aleman 163, Magallanes, Acapulco City Center, Acapulco, Mexico, 39670

Excellent8.4

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-4 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Child policy
    Room only room types: children from the age of 0 – 12 stay at no additional charge if accompanied by parent. The maximum of 2 children is allowed.
    All Inclusive room types: children from the age of 0 – 5 stay at no additional charge if accompanied by parent. Extra charge of USD 37.50 for children at age of 6 – 12. The maximum of 2 children is allowed.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center8.0 km
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)20 USD
The property
  • Room voltage110
  • Number of rooms 400
  • Most recent renovation2009
  • Number of restaurants2

Property announcements

Special Dinner for Christmas 2023 is included in the rate for 2 adults.

Reviews of Krystal Beach Acapulco Hotel from real guests

Provided by verified guests of

Agoda logo
6.6

Good

  • Location score 8.4 out of 10 and is a high score in Acapulco
    Location8.4
  • Cleanliness score 6.4 out of 10 and is a high score in Acapulco
    Cleanliness6.4
  • Facilities score 6.2 out of 10 and is a high score in Acapulco
    Facilities6.2
  • Value for money score 6.2 out of 10 and is a high score in Acapulco
    Value for money6.2
  • Service score 6 out of 10 and is a high score in Acapulco
    Service6.0
  • Room comfort and quality score 5 out of 10 and is a high score in Acapulco
    Room comfort and quality5.0
High score for Acapulco
Rating
9+ Exceptional (0)
8-9 Excellent (0)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (3)
Guest Type
Language
Showing 4 verified guest comments
3.6
gabriela
Family with teens
Double or Twin Room
Stayed 2 nights in May 2019

Agoda sent me confirmation for an Standard Ocean View and at my arrival the hotel gave me mountain v”

Elevators did not work and when brought it to the reception desk attention they would say that we were the only ones who complained, when every other guest we met in the elevators would say the same. It is a very old hotel and the facilities look dilapidated.

Reviewed May 14, 2019
4.0
Roberto from Mexico
Family with young children
Double or Twin Room
Stayed 2 nights in May 2023

No recomendable el Krystal Beach Acapulco ”

Por internet en su página oficial muestran imágenes de habitaciones impecables, pero la realidad es muy diferente. Además, mencionan que tiene 8 lugares para comer cuando en realidad solo son 3. Compré el paquete todo incluido y resulta que 1 restaurante llamado la Palapa era a la carta y no está incluido , al igual que el room service tampoco está incluido. Además la comida en el servicio de buffet era muy escasa y de una calidad muy comercial. El precio por noche en todo incluido fue de $3,350 y realmente no vale ese precio la calidad del servicio es muy baja.

Reviewed May 14, 2023
2.0
Omar from Mexico
Solo traveler
Stayed 4 nights in August 2015

Totalmente Diferente A Las Fotos”

Primordialmente a mi llegada me di cuenta que las instalaciones de las imagenes que mire no correspondian. le falta una muy buena remodelacion de 360 grados urgente, las habitaciones estan horribles y super descuidadas los colchones desde la primer decada en la que abrio el hotel. Las pisinas super pequeñas para la cantidad de personas que alberga y el personal deja mucho que decias, los meseros de no muy buena gana atienden tus necesidades, supuestamente tiene cuatro estrellas no merecidas deberia de ser de una estrella de ser posible. no tuve ninguna discusion con nadie del personal pero solo las instalaciones y sus atenciones reflejaron lo mal que funciona ese hotel.

Reviewed August 24, 2015
7.7
Very good
Dieter from Switzerland
Solo traveler
Stayed 6 nights in January 2011

Mittelklassehotel im Zentrum von Acapulco”

Things I like
Hervorragende Lage, direkt am Strand

alles in allem ein angenehmer aufenthalt in einem hotel der mittelklasse. die gäste sind vor allem mexikaner.

Reviewed January 31, 2011

This is a popular property. Don't miss out!