Newly built in 2023

L7 WEST LAKE HANOI by LOTTE HOTELS

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Alley No. 683 Lac Long Quan Street, Phu Thuong Ward, , Tay Ho District, Hanoi, Vietnam, 100000

Highlights

Sparkling clean

Sparkling clean

Guests have rated this property 9.6/10 on cleanliness

90% Positive
Based on guest reviews

"Clean and modern furniture and luxurious linens."

Top Value

Top Value

Guests rated this property 9.1/10 on value for money

79% Positive
Based on guest reviews

"5star hotel with reasonable price"

Check-in [24-hour]

Check-in [24-hour]

52% Positive
Based on guest reviews

"Managed to help check in early at no extra cost around 1pm"

Check-in [24-hour]
Excellent room comfort & quality

Excellent room comfort & quality

Guests have rated this property 9.2/10 on room comfort and quality

71% Positive
Based on guest reviews

"Clean and modern furniture and luxurious linens."

"Luckily they upgrade my room, which is very spacious!"

"Very modern high standard hotel!"

Excellent room comfort & quality
Newly built

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Elevate your stay at L7 WEST LAKE HANOI by LOTTE HOTELS, featuring a vibrant rooftop bar with stunning lake views. This chic retreat blends modern design and local culture, prioritizing wellness with lakeside yoga sessions. Located in the lively Tay Ho District, it’s an ideal social hub for two travelers. Located in the serene Tay Ho District, L7 WEST LAKE HANOI provides a tranquil escape by picturesque lakes and vibrant cafés. Enjoy exceptional facilities like a stunning pool with scenic views and a relaxing steam room for a luxurious experience. Each room features air conditioning, private balconies, and in-room safes for your comfort. Just 1.8 kilometers away, Ho Tay Water Park offers thrilling rides, making it the ideal spot for two travelers seeking adventure and relaxation. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

49 travelers have booked today.

Cleanliness 9.7
Facilities 9.5
Service 9.5
Value for money 9.3

Based on 3,720 verified reviews

Cleanliness

9.7

Facilities

9.5

Service

9.5

Value for money

9.3

Location

9.2

See map

9.2Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Vietnam Museum of Ethnology
4.1 km
Presidential Palace Historical Site
4.5 km
Ho Chi Minh Mausoleum
4.8 km
One Pillar Pagoda
5.0 km
Vietnam Military History Museum
5.4 km
Closest landmarks
West Lake New Solar Amusement Park
320 m
Công viên Mặt Trời Mới
450 m
Ho Tay Water Park
510 m
Mall
510 m
Chula fashion showroom
540 m

Good to know

Value for money9.3
Distance to city center8 km
Location rating9.2
Nearest airportNoi Bai International Airport (HAN)
Distance to airport16.1 km

Rooms available at L7 WEST LAKE HANOI by LOTTE HOTELS

Studio Suite Double
...
  • Room size: 82 m²/883 ft²
  • Lake (partial view) view
  • 1 king bed
Enter dates to see prices
Studio Suite Twin
...
  • Room size: 82 m²/883 ft²
  • Lake (partial view) view
  • 2 single beds
Enter dates to see prices
Superior Twin Lake View
...
  • Room size: 38 m²/409 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
SUPERIOR CONVERTIBLE
...
  • Room size: 38 m²/409 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
SUPERIOR DOUBLE CLUB FLOOR LAKE VIEW
...
  • Room size: 38 m²/409 ft²
  • Lake (partial view) view
  • 1 double bed
Enter dates to see prices
SUPERIOR DOUBLE CLUB FLOOR
...
  • Room size: 38 m²/409 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Superior Double Lake View
...
  • Room size: 38 m²/409 ft²
  • Lake view
  • 1 double bed
Enter dates to see prices
Superior Double
...
  • Room size: 38 m²/409 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Superior Family
...
  • Room size: 40 m²/431 ft²
  • 1 single bed and 1 double b...
  • 1 single bed and 1 double b...
Enter dates to see prices
SUPERIOR CONVERTIBLE LAKE VIEW
...
  • Room size: 38 m²/409 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
More about L7 WEST LAKE HANOI by LOTTE HOTELS

More about L7 WEST LAKE HANOI by LOTTE HOTELS

L7 WEST LAKE HANOI by LOTTE HOTELS

Make everyday special with all that Hanoi has to offer with a stay at L7 WEST LAKE HANOI by LOTTE HOTELS.
At L7 WEST LAKE HANOI by LOTTE HOTELS, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Hanoi is made even more convenient with the taxi and shuttle services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the L7 WEST LAKE HANOI by LOTTE HOTELS.
All rooms at L7 WEST LAKE HANOI by LOTTE HOTELS are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at L7 WEST LAKE HANOI by LOTTE HOTELS. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
Enjoy the countless activities offered at L7 WEST LAKE HANOI by LOTTE HOTELS. A relaxing end to every day is possible with a visit to the spa and sauna.
Don't forget to make a visit or two to the hotel's pool. At L7 WEST LAKE HANOI by LOTTE HOTELS, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's mini golf course. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.

Show less

Amenities and facilities

Exceptional9.5

Facilities

Languages spoken
  • English
  • Korean
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Mini golf course
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Happy hour
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service

Location

Alley No. 683 Lac Long Quan Street, Phu Thuong Ward, , Tay Ho District, Hanoi, Vietnam, 100000

Exceptional9.2

Location

Airports
  • Noi Bai International Airport (HAN)
    16.1 km
  • Cat Bi International Airport (HPH)
    98.8 km
Public transportation
  • Hanoi Railway Station
    6.3 km
Hospital or clinic
  • Viện Tim Hà Nội (cơ sở 2)
    890 m
Shopping
  • Night Market
    5.7 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Vietnam Museum of Ethnology
    4.1 km
  • Presidential Palace Historical Site
    4.5 km
  • Ho Chi Minh Mausoleum
    4.8 km
  • One Pillar Pagoda
    5.0 km
  • Vietnam Military History Museum
    5.4 km
  • Temple of Literature & National University
    5.7 km
  • Old Quarter
    6.0 km
  • St. Joseph's Cathedral
    6.3 km
  • Hoa Lo Prison
    6.5 km
  • Vietnamese Women's Museum
    7.0 km
Nearby landmarks
  • West Lake New Solar Amusement Park
    320 m
  • Công viên Mặt Trời Mới
    450 m
  • Ho Tay Water Park
    510 m
  • Mall
    510 m
  • Chula fashion showroom
    540 m
  • Hồ Bãi Táo
    800 m
  • Banana Playground
    830 m
  • Viện Tim Hà Nội (cơ sở 2)
    890 m
  • Ngoc Quy Dental Clinic
    960 m
  • Coconut Playground
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 6-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center8 km
Extras
  • Breakfast charge (unless included in room price)554400 VND
The property
  • Year property opened2023
  • Number of floors23
  • Room voltage220
  • Number of rooms 264
  • Most recent renovation2023
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of bars/lounges3
  • License Id / Local Tax ID/ Entity Name0107645480/ Lotte Properties Hanoi Co., Ltd

Property announcements

Our Swimming pool will be entirely closed in the First Monday of every month for maintenance.

Reviews of L7 WEST LAKE HANOI by LOTTE HOTELS from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.1

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.0
  • 9.2
  • 9.2
  • 9.2
  • 10
  • 10
  • 10
  • 10
  • 10

Most recent

  • Cleanliness score 9.7 out of 10 and is a high score in Hanoi
    Cleanliness9.7
  • Facilities score 9.5 out of 10 and is a high score in Hanoi
    Facilities9.5
  • Service score 9.5 out of 10 and is a high score in Hanoi
    Service9.5
  • Value for money score 9.3 out of 10 and is a high score in Hanoi
    Value for money9.3
  • Location score 9.2 out of 10 and is a high score in Hanoi
    Location9.2
High score for Hanoi

Rating

9+ Exceptional (852)
8-9 Excellent (107)
7-8 Very Good (57)
6-7 Good (16)
<6 Below Expectation (25)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 1,057 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Norerwana from Singapore
    Couple
    Superior Double Lake View
    Stayed 1 night in September 2025

    “Anniversary trip”

    We would like to express our heartfelt appreciation to the entire team for making our one nite stay such a pleasant and memorable experience. From the moment we arrived, we felt the warm welcome and thoughtful attention to detail that made us feel so comfortable throughout our time at the hotel. A special thank you for the delightful surprise cake in celebration of our 25th wedding anniversary — it was truly thoughtful and made the occasion even more meaningful. We thoroughly enjoyed it and will cherish the memory for years to come. Your attentiveness and dedication to ensuring every guest feels valued did not go unnoticed. We are grateful for the genuine hospitality extended to us and would be happy to recommend your wonderful hotel to family and friends visiting Hanoi.

    Reviewed September 12, 2025
  2. 9.6
    Exceptional
    HYUNSEON from South Korea
    Couple
    Superior Double
    Stayed 3 nights in August 2025

    “The best thing about our trip to Vietnam”

    This was our first (probably the last) trip to Vietnam and the hotel was the best thing about the trip. It was exactly like the pictures and everything about it was good enough for us. The staffs were kind and were willing to assist us in best possible way, well-mannered and gentle. Our hotel room was big enough and clean. Room service was good and delivered on time, fairly. The facilities at the hotel were new-ish and kinda elegant as well. We couldn’t get the massage at the hotel as it was fully booked and that was the only thing we didn’t get to enjoy at the hotel. It was right next to the Lotte Mall, connected. Only 15mind Grab ride to Old Quarter so all in all, it was good, definitely recommending this 5 stars hotel to anyone traveling to Hanoi.

    Reviewed August 11, 2025
  3. 9.6
    Exceptional
    kyoungjin from South Korea
    Business traveler
    SUPERIOR CONVERTIBLE
    Stayed 1 night in July 2025

    “It's close to the airport and there is a shopping mall, which is nice.”

    This is a good hotel for business trips to and from the airport often. It's kind, and there are shopping malls and marts, so you don't have to go out in the hot summer. I left my luggage for 4 days for a business trip to another country, and I'm coming back to L7. I've been to many hotels in Hanoi, but the convenience and hygiene are the best. But the shower room was a little smelly.

    Reviewed July 09, 2025
    Auto-translated through generative A.I.

    Dear Mr. Kyoungjin , Thank you very much for taking the time to share your detailed experience with us. We are delighted to hear that our hotel’s convenience, especially for business trips and proximity to shopping malls, helped make your stay comfortable. We truly appreciate your trust in leaving your luggage with us during your trip. Your kind words about our hygiene and overall service mean a lot to our team. We look forward to welcoming you back to L7 on your next visit to Hanoi. Warm regards, Manager, Front Office L7 West Lake Hanoi by LOTTE

    Responded July 28, 2025
    L7 WEST LAKE HANOI by LOTTE HOTELS
  4. 9.6
    Exceptional
    Alanna from Singapore
    Family with young children
    Superior Double
    Stayed 1 night in October 2025

    “Best hotel in hanoi”

    This is by far the best hotel and within Lotte mall. The check in experience was easy and room was cool when we entered. Bed is comfortable and requested for hard pillows too. Bed size is good for two adult one child. Room is clean with both bath tub and standing shower and separated toilet. Breakfast spread overlooks the lake and serves western Korean and Pho. It is about 30 mins ride to old quarters/night market. Will recommend it as the staff speak English so it was really easy to manage. Thank you for the wonderful stay.

    Reviewed October 06, 2025
  5. 10.0
    Exceptional
    Junie from Vietnam
    Family with young children
    Superior Double
    Stayed 1 night in August 2025

    “L7 hotel with family”

    I booked a room for 1 night so that the next day we could take the child to the aquarium. The room is clean, a bit small, has a beautiful view, spacious and airy. The kids zone is not a separate room like in other resorts. Breakfast is delicious. You can walk to the Sen Buffet. A minor downside is the room temperature being cold (21-22 degrees Celsius), maybe that's the Korean style?

    Reviewed August 17, 2025
    Auto-translated through generative A.I.
Changed to review page 1

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