Newly built in 2023

L7 WEST LAKE HANOI BY LOTTE

5 stars out of 5
Alley No. 683 Lac Long Quan Street, Phu Thuong Ward, , Tay Ho District, Hanoi, Vietnam, 100000 - See map

Discover the vibrant Tay Ho District of Hanoi with its stunning lakeside views, trendy cafes, and hipster restaurants. Immerse yourself in luxury at L7 WEST LAKE HANOI BY LOTTE. Relax by the pool, unwind at the bar, and rejuvenate in the steam room. The hotel offers complimentary Wi-Fi, air conditioning, and refreshing showers in each room. Wake up to breathtaking views of the serene lake and enjoy the convenience of nearby attractions like Ho Tay Water Park. Experience a memorable stay for two travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Sparkling clean

Top Value

Check-in [24-hour]

Newly built

Great View

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

This property is in high demand!

10 travelers have booked today.

See map

9.1Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Vietnam Museum of Ethnology
4.1 km
Presidential Palace Historical Site
4.5 km
Ho Chi Minh Mausoleum
4.8 km
One Pillar Pagoda
5.0 km
Vietnam Military History Museum
5.4 km
Closest landmarks
West Lake New Solar Amusement Park
320 m
Công viên Mặt Trời Mới
450 m
Ho Tay Water Park
510 m
Mall
510 m
Chula fashion showroom
540 m
Value for money9.2
Distance to city center8 km
Location rating9.1
Nearest airportNoi Bai International Airport (HAN)
Distance to airport16.1 km

Rooms available at L7 WEST LAKE HANOI BY LOTTE

Studio Suite with Two Single Beds
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  • Room size: 82 m²/883 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Studio Suite with King Bed
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  • Room size: 82 m²/883 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Superior Lake View Double Room
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  • Room size: 38 m²/409 ft²
  • Lake view
  • 1 queen bed
Enter dates to see prices
Superior Room with 2 Single Beds - Convertible Beds
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  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 2 single beds or 1 queen be...
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Club Floor Superior Lake View Double Room
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  • Room size: 38 m²/409 ft²
  • Lake view
  • 1 queen bed
Enter dates to see prices
Club Floor Superior Double Room
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Superior Twin Room
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  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 2 single beds
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Superior Family Room
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  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 single bed and 1 queen be...
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Superior Lake View Twin Room
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  • Room size: 38 m²/409 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
More about L7 WEST LAKE HANOI BY LOTTE

More about L7 WEST LAKE HANOI BY LOTTE

L7 WEST LAKE HANOI BY LOTTE

At L7 WEST LAKE HANOI BY LOTTE, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Hanoi is made even more convenient with the taxi and shuttle services available at the hotel. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the L7 WEST LAKE HANOI BY LOTTE. All rooms at L7 WEST LAKE HANOI BY LOTTE are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at L7 WEST LAKE HANOI BY LOTTE, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at L7 WEST LAKE HANOI BY LOTTE. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
Enjoy the countless activities offered at L7 WEST LAKE HANOI BY LOTTE. A relaxing end to every day is possible with a visit to the spa and sauna.
Don't forget to make a visit or two to the hotel's pool. At L7 WEST LAKE HANOI BY LOTTE, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's mini golf course. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.

Reasons to stay here

Compared to other accommodations in Hanoi, facilities here are rated higher than 99% of them.

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Amenities and facilities

Exceptional9.5

Facilities

Languages spoken
  • English
  • Korean
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Mini golf course
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Happy hour
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Rooftop area
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Closet
  • Clothes rack
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wine glasses

Location

Alley No. 683 Lac Long Quan Street, Phu Thuong Ward, , Tay Ho District, Hanoi, Vietnam, 100000

Exceptional9.1

Location

Airports
  • Noi Bai International Airport (HAN)
    16.1 km
  • Cat Bi International Airport (HPH)
    98.8 km
Public transportation
  • Hanoi Railway Station
    6.3 km
Hospital or clinic
  • Viện Tim Hà Nội (cơ sở 2)
    890 m
Shopping
  • Night Market
    5.7 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Vietnam Museum of Ethnology
    4.1 km
  • Presidential Palace Historical Site
    4.5 km
  • Ho Chi Minh Mausoleum
    4.8 km
  • One Pillar Pagoda
    5.0 km
  • Vietnam Military History Museum
    5.4 km
  • Temple of Literature & National University
    5.7 km
  • Old Quarter
    6.0 km
  • St. Joseph's Cathedral
    6.3 km
  • Hoa Lo Prison
    6.5 km
  • Vietnamese Women's Museum
    7.0 km
Nearby landmarks
  • West Lake New Solar Amusement Park
    320 m
  • Công viên Mặt Trời Mới
    450 m
  • Ho Tay Water Park
    510 m
  • Mall
    510 m
  • Chula fashion showroom
    540 m
  • Hồ Bãi Táo
    800 m
  • Banana Playground
    830 m
  • Viện Tim Hà Nội (cơ sở 2)
    890 m
  • Ngoc Quy Dental Clinic
    960 m
  • Coconut Playground
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center8 km
Extras
  • Breakfast charge (unless included in room price)554400 VND
The property
  • Year property opened2023
  • Number of floors23
  • Room voltage220
  • Number of rooms 264
  • Most recent renovation2023
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of bars/lounges3
  • License Id / Local Tax ID/ Entity Name0107645480/ Lotte Properties Hanoi Co., Ltd

Property announcements

Our Swimming pool will be entirely closed in the First Monday of every month for maintenance.

Reviews of L7 WEST LAKE HANOI BY LOTTE from real guests

Provided by verified guests of

Agoda logo
9.2
  • Cleanliness score 9.7 out of 10 and is a high score in Hanoi
    Cleanliness9.7
  • Facilities score 9.5 out of 10 and is a high score in Hanoi
    Facilities9.5
  • Service score 9.5 out of 10 and is a high score in Hanoi
    Service9.5
  • Value for money score 9.2 out of 10 and is a high score in Hanoi
    Value for money9.2
  • Location score 9.1 out of 10 and is a high score in Hanoi
    Location9.1
High score for Hanoi
Rating
9+ Exceptional (561)
8-9 Excellent (60)
7-8 Very Good (44)
6-7 Good (13)
<6 Below Expectation (13)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 691 verified guest comments
12345
10.0
Exceptional
HEESUN from South Korea
Family with young children
Superior Family Room
Stayed 1 night in September 2023

Family trip”

A place where everything can be solved at once. It hasn't been open for long, so it was clean and pleasant. The staff were also very friendly. Swimming was cold because the weather was cloudy. It was okay on sunny days. On cloudy days, we played in the water in front of the mall. The kids enjoyed it there too. It was very convenient to play because it was connected to the mall.

Reviewed November 04, 2023
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Dear Valued Guest, Thank you for choosing to stay at L7 West Lake Hanoi by LOTTE and for sharing your experience with us. We're thrilled to hear that you found our hotel to be a convenient and pleasant place to stay, especially with our ability to cater to all your needs in one location. It's delightful to know that you found our hotel clean and comfortable, and that our staff provided friendly service throughout your stay. We apologize for any inconvenience caused by the weather affecting your swimming experience, but we're glad to hear that you still found ways to enjoy your time, whether at the pool or at the mall adjacent to the hotel. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future. Best regards, Helena Lee General Manager L7 West Lake Hanoi by LOTTE

Responded March 13, 2024
L7 WEST LAKE HANOI BY LOTTE
10.0
Exceptional
BAE from South Korea
Solo traveler
Club Floor Superior Lake View Double Room
Stayed 1 night in October 2023

A hotel that perfectly embraces the view of Lake Seoho.”

I visited with my mother. We shared a pre-event and the staff actively provided feedback! The staff did their best to provide a special hotel experience, and my mother was also impressed. Connected to Lotte Mall and close to the airport! The swimming pool, embraced by the lake, was the best I have ever experienced in any hotel in Hanoi! Once again, I would like to thank all the lounge staff and if I visit Hanoi again, I plan to stay here again!

Reviewed November 01, 2023
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Dear Valued Guest, Thank you so much for choosing to stay with us at L7 West Lake Hanoi by LOTTE and for taking the time to share your wonderful experience with us. We are delighted to hear that you and your mother had a memorable stay and enjoyed our special events and attentive service provided by our team. It's fantastic to know that you appreciated our convenient location connected to Lotte Mall and the proximity to the airport. We are also thrilled that you enjoyed the serene swimming pool overlooking West Lake, offering a unique experience in Hanoi. Your kind words mean a lot to us, and we will certainly share your compliments with our entire team, especially those in the lounge. We look forward to welcoming you back on your next visit to Hanoi and ensuring another unforgettable stay for you and your family. Warm regards, Helena Lee General Manager L7 West Lake Hanoi by LOTTE

Responded March 13, 2024
L7 WEST LAKE HANOI BY LOTTE
10.0
Exceptional
Seungjoon from Vietnam
Couple
Club Floor Superior Lake View Double Room
Stayed 2 nights in November 2023

It means "It's the best" in English.”

Kind staff, beautiful scenery outside the window, and delicious food - there is nothing to complain about any of them.

Reviewed November 13, 2023
Auto-translated through generative A.I.

Dear Valued Guest, Thank you for your recent stay at L7 West Lake Hanoi by LOTTE and for taking the time to share your feedback with us. We are delighted to hear that you had such a wonderful experience during your time with us. It's fantastic to know that you found our staff to be friendly and accommodating. We strive to provide exceptional service to all our guests, and it's rewarding to hear that we succeeded in making your stay memorable. We are also thrilled that you enjoyed the picturesque views from your room and the delicious food offered at our hotel. Your satisfaction is our top priority, and we are pleased that we could meet your expectations in every aspect. We appreciate your kind words and look forward to welcoming you back for another excellent stay in the future. Best regards, Helena Lee General Manager L7 West Lake Hanoi by LOTTE

Responded March 13, 2024
L7 WEST LAKE HANOI BY LOTTE
10.0
Exceptional
jinhyuong from South Korea
Solo traveler
Superior Lake View Room with 2 Single Beds - Convertible Beds
Stayed 4 nights in October 2023

Good hotel.”

A great location and a great hotel that I would like to visit again. It is possible to shop and dine at Lotte Mall, and the convenient location makes it easy to move around anywhere.

Reviewed October 26, 2023
Auto-translated through generative A.I.

Dear Valued Guest, Thank you for sharing your positive feedback! We're delighted to hear that you enjoyed your stay at L7 West Lake Hanoi by LOTTE and found our hotel to be conveniently located for shopping and dining at Lotte Mall. Providing a comfortable and convenient experience for our guests is important to us, and we're glad that we could contribute to your enjoyable visit to Hanoi. We look forward to welcoming you back to L7 West Lake Hanoi by LOTTE for another memorable stay. Best regards, Helena Lee General Manager L7 West Lake Hanoi by LOTTE

Responded March 13, 2024
L7 WEST LAKE HANOI BY LOTTE
10.0
Exceptional
HYO from South Korea
Couple
Superior Double Room
Stayed 2 nights in August 2023

"It's okay"”

Except for the fact that Hoankiem is a bit far, everything else is new and pleasant, and I really like it. The staff are also very friendly. The breakfast is delicious. It would be great if the restaurant and other facilities were also available.

Reviewed September 03, 2023
Auto-translated through generative A.I.

Dear Valued Guest, Thank you for your feedback. We're delighted to hear that you had a pleasant stay with us and enjoyed the new facilities. Your kind words about our staff's hospitality and the delicious breakfast are greatly appreciated. We understand your feedback regarding the distance from Hoan Kiem, and we're continuously working to enhance our services to provide a better experience for our guests. We hope to have the opportunity to welcome you back soon and showcase the completed facilities. Warm regards, Helena Lee General Manager L7 West Lake Hanoi by LOTTE

Responded March 13, 2024
L7 WEST LAKE HANOI BY LOTTE
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