Moon Palace Cancun - All Inclusive

4.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

CARRETERA CANCUN-CHETUMAL KM 340, Punta Nizuc, Cancun, Mexico, 77500

Highlights

Check-in [24-hour]

Private beach

Free Wi-Fi in all rooms!

Currency exchange

Hot tub

Facilities

Private beach

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Punta Nizuc part of Cancun, this property puts you close to attractions and interesting dining options. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.
Your dates are popular among travelersUsers are booking a place in Cancun every 5 minutes on Agoda.com
Cleanliness 8.1
Service 7.9
Facilities 7.7
Value for money 7.1

Based on 969 verified reviews

Cleanliness

8.1

Service

7.9

Facilities

7.7

Value for money

7.1

Location

6.9

See map

6.9Good

Location rating score

Location
Parking
FREE
Popular landmarks
Xoximilco Cancun by Xcaret
3.4 km
Wet'n Wild Cancun
4.3 km
Playa Delfines
9.4 km
El Rey Archaeological Zone
9.5 km
Mayan Museum of Cancun
11.0 km
Closest landmarks
Moon Palace
320 m
Riviera Cancun Golf Resort
2.9 km
Piston Pueblo
3.0 km
Xoximilco Cancun by Xcaret
3.4 km
Xoximilco
3.4 km

Good to know

Value for money7.1
Distance to city center30 km
Location rating6.9
Nearest airportCancun International Airport (CUN)
Distance to airport7.6 km

Rooms available at Moon Palace Cancun - All Inclusive

Superior Two Bedroom Presidential Suite Ocean View - Kids and Teens Free
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  • Room size: 212 m²/2282 ft²
  • Ocean view
  • 2 double beds and 1 king be...
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Superior Family Suite Garden View - Kids and Teens Free
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  • Room size: 90 m²/969 ft²
  • Garden view
  • 2 double beds and 1 king be...
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Swim Up Suite Garden View - Kids and Teens Free
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  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 king bed or 2 double beds
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Superior Deluxe Garden View
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  • Room size: 44 m²/474 ft²
  • Outdoor view
  • 1 king bed
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Superior Governor One Bedroom Suite Ocean View - King Size Bed
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  • Room size: 90 m²/969 ft²
  • Sea view
  • 1 king bed & 1 sofa bed
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Superior Honeymoon Suite - Kind Size Bed
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  • Room size: 44 m²/474 ft²
  • Sea view
  • 1 king bed
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Superior Deluxe Ocean View - Kids and Teens Free
...
  • Room size: 44 m²/474 ft²
  • Ocean view
  • 1 king bed or 2 double beds
Enter dates to see prices
Superior Deluxe Garden View - Kids & Teens Free
...
  • Room size: 44 m²/474 ft²
  • Garden view
  • 1 queen bed or 2 double bed...
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Superior Deluxe Room with Ocean View
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  • Room size: 45 m²/484 ft²
  • Ocean view
  • 1 king bed or 2 double beds
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Superior Deluxe Garden View - Get 2 Free Nights at Punta Cana
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  • Room size: 90 m²/969 ft²
  • Garden view
  • 2 double beds and 1 king be...
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Frequently asked questions

Moon Palace Cancun - All Inclusive has a variety of restaurant and food options for you to experience while staying at this property, which include International cuisine, Buffet in restaurant, Chinese cuisine, and Asian cuisine.

At Moon Palace Cancun - All Inclusive, customers can take part in contactless check-in and check-out option offered by this property for your convenience and safety.

While staying at Moon Palace Cancun - All Inclusive, kick start your holiday by exploring the nearest point of interest in walking distance to the property such as Moon Palace.

Moon Palace Cancun - All Inclusive's policy concerning children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

The typical room rate for Moon Palace Cancun - All Inclusive in the past month is 570.78 USD, compared to city's average of 379.65 USD.

Moon Palace Cancun - All Inclusive can speak in 6 languages and supports popular languages such as English and Spanish for guests visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Moon Palace Cancun - All Inclusive accepts up to 4, with payment card selections such as American Express, Cash, MasterCard, and Visa.

The closest train, metro, or bus station is ADO Bus Station, 19580.12 m away from Moon Palace Cancun - All Inclusive.

Start your days right, with the buffet, continental, and a la carte breakfast options provided at Moon Palace Cancun - All Inclusive.

More about Moon Palace Cancun - All Inclusive

More about Moon Palace Cancun - All Inclusive

Experience Luxury and All-Inclusive Comfort at Moon Palace Cancun

Welcome to Moon Palace Cancun - All Inclusive, a luxurious 4.5-star hotel nestled in the heart of Cancun, Mexico. With its stunning beachfront location, world-class amenities, and exceptional service, this resort promises an unforgettable vacation experience. As you step into the grand lobby of Moon Palace Cancun, you'll be greeted by a sense of elegance and sophistication. Boasting a total of 2,036 well-appointed rooms, this expansive resort offers a wide range of accommodation options to suit every traveler's needs. Whether you're seeking a cozy room for a romantic getaway or a spacious suite for a family vacation, you'll find the perfect oasis at Moon Palace Cancun. Check-in at Moon Palace Cancun begins at 3:00 PM, allowing you ample time to settle in and start enjoying your vacation. The friendly and attentive staff will ensure a seamless check-in process, providing you with all the information you need to make the most of your stay. When it's time to bid farewell to this tropical paradise, check-out is until 12:00 PM, giving you a few extra hours to savor the last moments of relaxation before your departure. Please note that Moon Palace Cancun operates on a child policy that does not allow children to stay free of charge. Additional charges may apply for children's accommodation. However, rest assured that this resort offers an array of activities and facilities designed to keep the little ones entertained, making it an ideal destination for a fun-filled family vacation. Indulge in the ultimate all-inclusive experience at Moon Palace Cancun, where everything you could possibly desire is at your fingertips. From gourmet dining options and refreshing beverages to thrilling water sports and rejuvenating spa treatments, this resort caters to your every whim. Whether you're seeking relaxation, adventure, or a combination of both, Moon Palace Cancun is the perfect destination to create lasting memories.

Endless Entertainment at Moon Palace Cancun - All Inclusive

Get ready for a vacation filled with excitement and fun at Moon Palace Cancun - All Inclusive. This luxurious resort offers an array of entertainment facilities to keep you entertained throughout your stay. Step into the vibrant world of the resort's shops, where you can indulge in some retail therapy and find the perfect souvenirs to take back home. After a day of exploring, unwind at the bar and enjoy a refreshing drink while taking in the stunning views. For those looking to dance the night away, the resort's nightclub is the place to be. With its lively atmosphere and top-notch DJs, you can party until the early hours of the morning. Pamper yourself at the salon and indulge in a relaxing massage to rejuvenate your senses. Take a dip in the hot tub or unwind in the sauna and steam room for the ultimate relaxation experience. The resort also boasts a luxurious spa where you can indulge in a range of treatments and therapies. Take a stroll through the beautifully landscaped gardens or challenge your friends to a game in the games room. For those who love to sing, the karaoke room is the perfect spot to showcase your talent. Lastly, don't forget to visit the gift/souvenir shop to find the perfect memento to remember your unforgettable stay at Moon Palace Cancun - All Inclusive. With its wide range of entertainment facilities, this resort ensures that every moment of your vacation is filled with excitement and enjoyment.

Unleash Your Inner Athlete at Moon Palace Cancun - All Inclusive's Sports Facilities

At Moon Palace Cancun - All Inclusive, sports enthusiasts will find a haven of activities to keep them entertained and active throughout their stay. With a wide range of sports facilities available, guests can indulge in their favorite sports or try something new. For golf lovers, the hotel boasts an impressive golf course right on-site. Enjoy a round of golf while taking in the stunning views of the surrounding lush landscapes. Fitness enthusiasts will be pleased to find a well-equipped fitness center, perfect for maintaining their workout routine. Stay in shape with state-of-the-art equipment and enjoy a rejuvenating workout session. Tennis aficionados can practice their backhand on the hotel's tennis courts, while water sports enthusiasts can take advantage of the non-motorized water sports available. From kayaking to paddleboarding, there is something for everyone to enjoy. Cool off in the outdoor pool or soak up the sun on the private beach. The poolside bar offers refreshing drinks and snacks, ensuring you stay energized throughout the day. For those who enjoy fishing, the hotel provides opportunities for a thrilling fishing experience. Cast your line and see what you can catch in the crystal-clear waters. Challenge your friends or family to a game of table tennis or mini golf on the hotel's premises. Dive into the depths of the ocean with diving excursions or explore the vibrant marine life with snorkeling adventures. The water park is a favorite among guests, offering thrilling slides and water attractions for all ages. Rent watersports equipment and try your hand at wind surfing or indulge in a relaxing yoga session in the dedicated yoga room. With an array of sports facilities and activities available, Moon Palace Cancun - All Inclusive ensures that guests can stay active, have fun, and create unforgettable memories during their stay.

Convenience at Your Fingertips: Moon Palace Cancun - All Inclusive's Exceptional Facilities

Experience unparalleled convenience and comfort at Moon Palace Cancun - All Inclusive, where every detail is designed to enhance your stay. With a range of exceptional facilities, this luxurious resort ensures that your needs are met around the clock. Indulge in the convenience of 24-hour room service, allowing you to satisfy your cravings at any time of the day or night. Leave your laundry worries behind with the convenient laundry service, ensuring that your clothes are fresh and clean throughout your stay. For added peace of mind, the hotel provides safety deposit boxes to keep your valuables secure. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to effortlessly stay in touch with loved ones or catch up on work. For those who prefer to smoke, there is a designated smoking area available. To cater to your daily needs, the hotel features a convenience store where you can find essentials and snacks. Additionally, Moon Palace Cancun - All Inclusive offers dry cleaning services, express check-in/check-out for a hassle-free arrival and departure, as well as luggage storage for your convenience. With daily housekeeping, you can be assured that your room will always be immaculate and ready for your enjoyment. At Moon Palace Cancun - All Inclusive, convenience is a priority, ensuring that your stay is seamless and stress-free. From the moment you arrive until the moment you depart, you will experience a level of comfort and convenience that will exceed your expectations.

Convenient Transport Facilities at Moon Palace Cancun - All Inclusive

At Moon Palace Cancun - All Inclusive, we understand the importance of hassle-free transportation for our guests. That's why we offer a range of convenient transport facilities to ensure a seamless travel experience. For those arriving by air, our airport transfer service provides a stress-free journey from the airport to the hotel. Sit back and relax as our friendly and professional drivers take care of your transportation needs. Exploring the beautiful surroundings of Cancun is made easy with our tour services. Whether you want to visit ancient ruins, explore the vibrant city center, or embark on an adventure-filled excursion, our knowledgeable guides will ensure you make the most of your time in Cancun. If you prefer to have your own wheels, we offer car hire services. Discover the freedom of exploring at your own pace and convenience. Our onsite car park provides a secure and convenient place to park your vehicle, and the best part is, it's free of charge. For those who prefer not to drive, our taxi service is readily available to take you wherever you need to go. Whether it's a night out in the city or a quick trip to a nearby attraction, our reliable taxi service will get you there in no time. At Moon Palace Cancun - All Inclusive, we strive to make your stay as comfortable and convenient as possible. With our range of transport facilities, getting around Cancun has never been easier.

Luxurious Room Facilities at Moon Palace Cancun - All Inclusive

At Moon Palace Cancun - All Inclusive, each room is a sanctuary of comfort and luxury, designed to ensure that every guest enjoys a rejuvenating stay. The rooms are equipped with modern air conditioning to create the perfect climate, regardless of the tropical heat outside. Guests can unwind in plush bathrobes after a refreshing shower, while the provided hair dryer ensures you’re always looking your best. For entertainment, a state-of-the-art television with satellite/cable channels keeps you connected to your favorite shows, while a mini bar stocked with beverages adds a touch of indulgence to your experience. Step out onto your private balcony or terrace, where stunning views of the lush surroundings await. Inside, the separate living room offers ample space for relaxation, making it perfect for families or groups. Enjoy your morning coffee or tea with the complimentary coffee/tea maker, and stay refreshed with complimentary bottled water. Thoughtfully provided toiletries, along with soft linens and towels, add to the overall comfort of your stay. To enhance your sleep quality, blackout curtains ensure a peaceful night’s rest, allowing you to wake up rejuvenated and ready to explore all that Moon Palace Cancun has to offer.

A Culinary Paradise at Moon Palace Cancun - All Inclusive

Indulge in a gastronomic adventure like no other at Moon Palace Cancun - All Inclusive. With a wide array of dining facilities available, this luxurious resort promises to satisfy even the most discerning palates. Start your day with a delectable breakfast at the breakfast buffet, where you can choose from a variety of freshly baked pastries, tropical fruits, and made-to-order omelets. For a lighter option, the continental breakfast offers a selection of cereals, yogurt, and freshly squeezed juices. Throughout the day, you can enjoy a cup of coffee or grab a quick bite at the coffee shop, perfect for a mid-afternoon pick-me-up. If you prefer a more formal dining experience, the resort's restaurant serves a diverse menu of international and local cuisines, prepared by talented chefs using the freshest ingredients. No matter the time of day, you can always rely on the convenience of 24-hour room service, ensuring that you can satisfy your cravings at any hour. With daily housekeeping, you can rest assured that your dining area will always be clean and inviting. At Moon Palace Cancun - All Inclusive, dining is not just about nourishment, but also an opportunity to indulge in a culinary journey that will leave you craving for more. With its diverse range of dining facilities, this resort is a paradise for food lovers.

Explore the Luxurious Room Offerings at Moon Palace Cancun - All Inclusive

At Moon Palace Cancun - All Inclusive, guests are invited to indulge in a variety of exquisite room offerings designed to cater to every traveler’s needs. The Superior Deluxe Garden View rooms, spacious at 484 square meters, provide a serene retreat with options for a King Bed or two Double Beds, perfect for families or couples seeking a romantic getaway. For those desiring breathtaking vistas, the Superior Deluxe Ocean View rooms offer the same generous layout, ensuring that every moment is accompanied by the soothing sound of the waves. Couples celebrating love can opt for the Superior Honeymoon Suite, featuring a plush King Size Bed that sets the stage for unforgettable memories. Families will find the Superior Family Suite Garden View particularly appealing, with flexible sleeping arrangements of two Double Beds or one King Bed, ensuring comfort for everyone. The Swim Up Suite Garden View adds a unique twist, allowing guests to step directly into the refreshing waters from their private terrace. For golf enthusiasts, the Superior Junior Suite Golf Course and the Superior Two Bedroom Presidential Suites—both Garden View and Ocean View options—offer spacious accommodations that cater to larger groups while enjoying the lush landscapes. Lastly, the Governor Ocean Front Suite stands out with its expansive 111 square meters of luxury, featuring a King Bed and panoramic ocean views. Booking your stay at Moon Palace Cancun through Agoda guarantees you the best prices available, enhancing your travel experience with an easy and hassle-free process. With Agoda, you can effortlessly secure your dream room and enjoy the luxurious offerings of this stunning resort, making your vacation both memorable and affordable.

Discover the Tranquil Paradise of Punta Nzuc in Cancun

Nestled on the stunning coastline of Cancun, Mexico, Punta Nzuc is a hidden gem waiting to be explored. This pristine and secluded area is a haven for those seeking tranquility and natural beauty. As you step onto the soft white sands, you'll be greeted by crystal-clear turquoise waters, gently lapping at the shore. The untouched surroundings create a serene atmosphere, allowing you to escape from the hustle and bustle of everyday life. Punta Nzuc is not only a picturesque destination, but it also offers a range of activities for adventure enthusiasts. Dive into the vibrant underwater world and discover colorful coral reefs teeming with marine life. Snorkeling and scuba diving are popular here, allowing you to explore the depths of the Caribbean Sea. If you prefer to stay above water, take a kayak or paddleboard and glide along the calm surface, taking in the panoramic views of the coastline. In addition to its natural wonders, Punta Nzuc is also home to a variety of delicious dining options. Indulge in fresh seafood delicacies at beachfront restaurants or sip on a refreshing cocktail as you watch the sun set over the horizon. Whether you're seeking relaxation, adventure, or culinary delights, Punta Nzuc offers it all. Experience the untouched beauty and tranquility of this hidden paradise during your stay at Moon Palace Cancun - All Inclusive.

Traveling from the Airport to Moon Palace Cancun - All Inclusive

Welcome to Moon Palace Cancun - All Inclusive, a luxurious resort nestled in the beautiful Punta Nzuc area of Cancun, Mexico. Getting to this tropical paradise is a breeze, thanks to its convenient location near the airport. If you're flying into Cancun International Airport (CUN), the closest airport to Moon Palace Cancun, you have several transportation options to choose from. One of the most popular and convenient ways to reach the resort is by booking a private airport transfer. This hassle-free option allows you to relax and enjoy the scenic drive from the airport to Moon Palace Cancun. Alternatively, you can also opt for a shared shuttle service, which offers a more budget-friendly option for transportation. Once you arrive at Moon Palace Cancun, get ready to be greeted by stunning views of the Caribbean Sea and a warm welcome from the friendly staff. This all-inclusive resort offers an array of amenities and activities for guests of all ages, including multiple pools, a spa, restaurants, and a golf course. Whether you're looking to relax on the pristine beach, indulge in gourmet dining, or explore the vibrant nightlife of Cancun, Moon Palace Cancun - All Inclusive has something for everyone. So pack your bags and get ready for an unforgettable vacation at this tropical oasis.

Unforgettable Adventures Await at Moon Palace Cancun - All Inclusive

Nestled in the heart of Cancun, Mexico, Moon Palace Cancun - All Inclusive offers an array of exciting attractions and landmarks just waiting to be explored. Just a short distance away is Xoximilco, a unique and vibrant attraction that allows visitors to experience the rich culture and traditions of Mexico. Embark on a magical journey through the enchanting canals, accompanied by live music, delicious food, and traditional dances, creating an unforgettable evening of joy and celebration. For golf enthusiasts, the nearby Riviera Cancun Golf Resort presents a picturesque and challenging course that will delight players of all levels. Surrounded by lush greenery and stunning views of the Caribbean Sea, this 18-hole championship golf course offers a truly unforgettable golfing experience. Whether you're a seasoned golfer or just starting out, this course provides the perfect setting to test your skills and enjoy a day on the greens. Back at Moon Palace Cancun itself, guests can revel in the resort's own unique attractions. With its sprawling grounds, luxurious amenities, and breathtaking beachfront location, there is no shortage of things to do and see. From relaxing by the pool or indulging in a rejuvenating spa treatment to enjoying world-class dining and entertainment options, every moment at Moon Palace Cancun is designed to create lasting memories. Whether you're seeking adventure, relaxation, or simply a dreamy beach getaway, Moon Palace Cancun - All Inclusive offers everything you need for an unforgettable vacation experience.

A Culinary Delight Awaits

Indulge in a culinary adventure right at your doorstep when you stay at Moon Palace Cancun - All Inclusive. With an array of diverse dining options, you'll be spoilt for choice. Start your day with a delectable breakfast at Manglar Buffet Restaurant, where you can savor a wide selection of international dishes. For a taste of authentic Mexican cuisine, head to Cielito Lindo y Querido, where traditional flavors and vibrant colors come together in every dish. Craving some Italian fare? La Gondola - Sunrise and La Trattoria are the perfect spots to enjoy mouthwatering pasta and wood-fired pizzas. If you're in the mood for a Brazilian feast, make your way to Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, where succulent grilled meats are served to perfection. With so many culinary delights to choose from, your taste buds are in for a treat at Moon Palace Cancun - All Inclusive.

Luxury at an Affordable Price: Moon Palace Cancun - All Inclusive

Indulge in a lavish getaway without breaking the bank at Moon Palace Cancun - All Inclusive. With an average room price of just $509, this luxurious resort offers an unbeatable value for your money. Compared to the average price of a hotel room in Cancun, which stands at $304, Moon Palace Cancun - All Inclusive provides an elevated experience at a surprisingly affordable rate. Immerse yourself in the opulent amenities and world-class service that this resort has to offer, all while enjoying significant savings. From the moment you step foot into this tropical paradise, you'll be greeted with warm hospitality and a wealth of amenities. Indulge in the resort's all-inclusive package, which includes unlimited food and beverages, 24-hour room service, and access to a variety of activities and entertainment options. With its pristine beaches, stunning pools, and top-notch restaurants, Moon Palace Cancun - All Inclusive is the epitome of luxury at a fraction of the cost.

Exceptional Service and Perfect Location

Moon Palace Cancun - All Inclusive has received rave reviews from its customers for its exceptional service and perfect location. Guests have consistently praised the hotel staff for their warm hospitality and attentiveness, ensuring a memorable and enjoyable stay. The staff members go above and beyond to cater to the needs and preferences of each guest, making them feel valued and well taken care of. Moreover, the hotel's location is simply unbeatable. Situated in the heart of Cancun, guests have easy access to the stunning white sandy beaches and crystal-clear turquoise waters that the region is famous for. The hotel also offers breathtaking views of the Caribbean Sea, creating a serene and picturesque setting for a relaxing vacation. With its exceptional service and prime location, Moon Palace Cancun - All Inclusive is the perfect choice for travelers seeking a luxurious and memorable stay in Cancun, Mexico.

A Luxurious All-Inclusive Experience at Moon Palace Cancun

Moon Palace Cancun - All Inclusive offers a truly exceptional vacation experience, as reflected in its positive customer ratings. With an overall rating of 7.6, guests have consistently praised this resort for its outstanding amenities and top-notch service. One of the standout features of Moon Palace Cancun is its incredible value for money. With a rating of 7.2 for value, guests have expressed their satisfaction with the all-inclusive package, which includes unlimited food and drinks, as well as access to a wide range of activities and entertainment options. Whether you're lounging by one of the resort's stunning pools, enjoying a gourmet meal at one of its many restaurants, or indulging in a relaxing spa treatment, you'll feel like you're getting more than your money's worth at this luxurious resort. The facilities at Moon Palace Cancun have also received high praise from guests, with a rating of 7.5. From the moment you step foot on the property, you'll be impressed by the resort's grandeur and attention to detail. With multiple swimming pools, a state-of-the-art fitness center, a full-service spa, and even a 27-hole golf course, there's something for everyone to enjoy. Whether you're seeking relaxation or adventure, you'll find it all within the expansive grounds of this magnificent resort. In addition to the exceptional facilities, Moon Palace Cancun also excels in cleanliness, with a rating of 7.8. Guests have consistently commented on the immaculate condition of the resort, from the pristine rooms to the well-maintained public areas. The dedicated housekeeping staff ensures that every corner of the resort is spotless, allowing guests to fully relax and enjoy their stay without any worries. While the location of Moon Palace Cancun received a slightly lower rating of 6.7, guests have still found plenty to love about its beachfront setting. Situated along the beautiful shores of Cancun, the resort offers breathtaking views of the Caribbean Sea and easy access to the pristine white sand beaches. Plus, with the resort's complimentary shuttle service to downtown Cancun, guests can easily explore the vibrant nightlife, shopping, and dining options that the city has to offer. Last but not least, the staff performance at Moon Palace Cancun has earned a well-deserved rating of 7.8. From the moment you arrive, you'll be greeted with warm smiles and exceptional service. The attentive and friendly staff go above and beyond to ensure that every guest's needs are met, making for a truly memorable and enjoyable stay. Overall, Moon Palace Cancun - All Inclusive offers an unforgettable vacation experience with its exceptional amenities, outstanding service, and great value for money. Whether you're seeking relaxation, adventure, or simply a luxurious getaway, this resort is sure to exceed your expectations.

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Amenities and facilities

Very good7.7

Facilities

Languages spoken
  • English
  • French
  • German
  • Portuguese
  • Russian
  • Spanish
Family
  • Children's books and toys
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Hot tub
  • Mini golf course
  • Nightclub
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Private beach
  • Public bath
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Water park
  • Watersport equipment rentals
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Doctor/nurse on call
  • First aid kit
  • Hotel room service app
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • All rooms include breakfast, lunch, dinner, and drinks, at no extra cost
  • Alternative meal arrangement
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Alcohol
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wine glasses

Food and dining

Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site
19th Hole Bar
  • No additional information available
Agra
  • Cuisine: Indian
Bistro - 24 hours. Coffee
  • Cuisine: International
Gondola
  • Cuisine: International, Italian
La Palapa Bar
  • No additional information available
Lobby Bar
  • No additional information available
Los Columpios Bar
  • No additional information available
Noir Nightclub
  • No additional information available
Palapa Asadero
  • Cuisine: International, Grill/BBQ
  • Menu: Buffet, A-la-carte
Palapa Pier 8
  • Cuisine: International, Seafood
Pepe´s Pizza - Brick oven pizza
  • Cuisine: Pizza
Riviera Maya
  • Cuisine: Mexican
Sky Bar - Molecular Drinks
  • No additional information available
Sweet and Coffee
  • No additional information available
The Pub
  • No additional information available
Trattoria
  • Cuisine: Italian
Vip Lounge Bar
  • No additional information available
Bugambilias
  • Cuisine: International, Mexican
Momo
  • Cuisine: Asian, Sushi
El Manglar
  • Cuisine: International
Arrecifes
  • Cuisine: Brazilian
Los Caporales
  • Cuisine: Mexican
Palapa Delfines
  • Cuisine: Grill/BBQ
Palapa Pelicanos
  • Cuisine: International, Pizza

Location

CARRETERA CANCUN-CHETUMAL KM 340, Punta Nizuc, Cancun, Mexico, 77500

Good6.9

Location

Airports
  • Cancun International Airport (CUN)
    7.6 km
  • Cozumel International Airport (CZM)
    54.1 km
Public transportation
  • ADO Bus Station
    19.6 km
  • Cancun Bus Station
    19.6 km
Hospital or clinic
  • International Medical Center
    13.0 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Xoximilco Cancun by Xcaret
    3.4 km
  • Wet'n Wild Cancun
    4.3 km
  • Playa Delfines
    9.4 km
  • El Rey Archaeological Zone
    9.5 km
  • Mayan Museum of Cancun
    11.0 km
  • Avenida Kukulkan
    14.3 km
  • Interactive Aquarium
    15.1 km
  • La Isla Shopping Village
    15.1 km
  • Torre Escenica
    17.8 km
  • Mercado 28 Market
    19.4 km
Nearby landmarks
  • Moon Palace
    320 m
  • Riviera Cancun Golf Resort
    2.9 km
  • Piston Pueblo
    3.0 km
  • Xoximilco Cancun by Xcaret
    3.4 km
  • Xoximilco
    3.4 km
  • Coral
    4.1 km
  • Ventura Park
    4.3 km
  • Wet'n Wild Cancun
    4.3 km
  • TPC Cancun at Cancun Country Club
    4.8 km
  • Playa Petempich
    7.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Distance from city center30 km
  • Travel time to airport (minutes)15
The property
  • Number of rooms 1339
  • Non-smoking rooms/floorsyes
  • Number of restaurants17
  • Number of bars/lounges11
  • License Id / Local Tax ID/ Entity Name1230050337

Property announcements

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check-in. Please note that shuttle service between sister properties of Palace resort is not included. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of Moon Palace Cancun - All Inclusive from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.6
  • Cleanliness score 8.1 out of 10 and is a high score in Cancun
    Cleanliness8.1
  • Service score 7.9 out of 10 and is a high score in Cancun
    Service7.9
  • Facilities score 7.7 out of 10 and is a high score in Cancun
    Facilities7.7
  • Value for money score 7.1 out of 10 and is a high score in Cancun
    Value for money7.1
  • Location score 6.9 out of 10 and is a high score in Cancun
    Location6.9
High score for Cancun

Rating

9+ Exceptional (3)
8-9 Excellent (2)
7-8 Very Good (0)
6-7 Good (1)
<6 Below Expectation (4)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 10 verified guest comments
Changed to review page 1
  1. 6.0
    Harpreet from United States
    Couple
    Superior Deluxe Garden View - Kids and Teens Free
    Stayed 3 nights in May 2025

    “EVERYTHING is good EXCEPT the MEMBERSHIP ”

    Moon Palace is awesome place for family and family. We hated only 1 factor when they give you the tour and TRY to sell you MEMBERSHIP. This is the most annoying thing. They need to understand people are on vacation. all of the salesmen was decked out in top clothing. They all sucked still.

    Reviewed May 15, 2025
  2. 6.8
    Good
    MAHESH from United States
    Couple
    Superior Junior Suite Golf Course View with Golf Cart Included - Kids and Teens Free
    Stayed 4 nights in June 2025

    “TOO BIG RESORT.”

    OUR ROOMS ARE FAR AWEY FROM MAIN BUILDING (LOBBY). GOLF CART SERVICES ARE THERE BUT YOU HAVE CHOISE TO WAITE OR WALK. GOOD RESTAURANTS BUT YOU NEED RESERVATION. BUFFE FOOD JUST LIKE CRUISE. ***/NIGHT FOR TWO IS PRICY. MOON PALACE GRAND IS GOOD WITH CHILDERN. LOTS OF UPSALES.

    Reviewed June 21, 2025
  3. 8.8
    Excellent
    hyojeong from Canada
    Family with young children
    Superior Deluxe Garden View - Kids and Teens Free
    Stayed 4 nights in February 2025

    “I had a great time with my family.”

    The staff were friendly and all the food and drinks were delicious. The poolside bar food was also tasty. There are events every day, so I don't think it would be boring just enjoying the resort. It's a place I want to visit again!

    Reviewed July 13, 2025
    Auto-translated through generative A.I.
  4. 6.0
    Renette from United States
    Couple
    Superior Deluxe Ocean View - Kids and Teens Free
    Stayed 3 nights in August 2023

    “Above average”

    This resort is VERY large ! Would not recommend for a couple unless you have children. Resort needs a remodel. Food especially, buffet is bad. Brazilian steakhouse is pretty good. Pool concrete area is dangerous after a rain shower/ saw 4 falls within 15 minutes including myself!! Something needs to be done to enhance the safety of adults over 50.

    Reviewed August 15, 2023
  5. 10.0
    Exceptional
    Jeff from United States
    Couple
    Superior Deluxe Ocean View - Kids and Teens Free
    Stayed 5 nights in November 2023

    “Beautiful and fun”

    Visited with wife, amazing resort and location, drinks were fantastic

    Reviewed November 23, 2023
Changed to review page 1

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