Swimming pool [outdoor], Naala Tulum in Tulum
Deluxe Twin Room - Guestroom, Naala Tulum in Tulum
Bar/lounge, Naala Tulum in Tulum
Reception, Naala Tulum in Tulum
Exterior view, Naala Tulum in Tulum
Lobby, Naala Tulum in Tulum
Facilities, Naala Tulum in Tulum

Removed from saved list

Naala Tulum

3.5 stars out of 5
Av. Coba Sur, Región 014, Tulum, Tulum, Mexico, 77760 - See map

Conveniently situated in the Tulum part of Tulum, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Felipe Carrillo Puerto Airport. This 3.5-star property features indoor pool to make your stay more indulgent and memorable.


Hygiene Plus

Excellent room comfort & quality

Air conditioning

Daily housekeeping

Blackout curtains


Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Swimming pool [indoor]

Golf course [on-site]

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Tulum every 33 minutes on Agoda.com

3,796 reviews

3,796 reviews

See map


Location rating score

Excellent location
Closest landmarks
Parque Huracanes
700 m
parque la croc
830 m
Iguana Bike Shop
930 m
Plastic Flamingo
940 m
Hernandez Gallery Tulum
970 m
Value for money9.0
Location rating8.5

Rooms available at Naala Tulum

Two-Bedroom Apartment
  • Room size: 110 m²/1184 ft²
  • Garden view
  • 2 double beds & 1 king bed
Enter dates to see prices
Deluxe Quadruple Room
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
Deluxe King Room
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Room
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
2-Bedroom Family Apartment
  • Room size: 100 m²/1076 ft²
  • Garden view
  • 1 king bed & 2 queen beds
Enter dates to see prices
Standard Room
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
King Room with Terrace
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Twin Room with Terrace
  • Room size: 60 m²/646 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Standard King Room
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 double beds or 1 king bed
Enter dates to see prices
Deluxe Twin Room
  • Room size: 45 m²/484 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices

Top things to do in Tulum

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Naala Tulum have a swimming pool?

While lounging at Naala Tulum, you can enjoy the swimming pool facility to get your day started the best way with a splash for a rejuvenating morning or evening.

What are the property's policies for children's bedding at Naala Tulum?

Naala Tulum's policy pertaining to children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do visitors generally stay at Naala Tulum?

Verified past guests that have stayed at Naala Tulum had an average nightly stay of 4 nights at this property.

At what time of the year is Naala Tulum most popular?

Naala Tulum's most popular month where verified tourists have stayed the most is in March.

What was the average room rate for Naala Tulum been in the past month?

The typical room rate for Naala Tulum in the past month is 134.03 USD, compared to city's average of 258.77 USD.

What do guests love most about Naala Tulum?

Past guests that stayed at Naala Tulum have given this property a rating of 8.96 for its outstanding value for money as the primary highlight for their stay.

What is the verified guest review consensus about Naala Tulum's food?

71.0% of our past customer evaluations have given a positive review and comments about this property's food. You can look up on more detailed customer reviews, and comments for Naala Tulum down in the review.

What is the average rating that verified Business travelers' have given to Naala Tulum?

Past business travelers that have stayed at this property have given Naala Tulum an average rating of 8.4. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to Naala Tulum?

Verified families with older children that have stayed at this property have given Naala Tulum an average rating of 9.6. You can search for more specific customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Naala Tulum?

Verified group travelers that have stayed at this property have given Naala Tulum an average rating of 8.6. You can look up more precise customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Naala Tulum?

Verified local travelers that have stayed at this property have given Naala Tulum an average rating of 8.9. You can look up on more detailed customer evaluations, and comments for this property down in the review section.

What is the closest airport to Naala Tulum?

The nearest airport to Naala Tulum is Cancun International Airport, 111.0 km away.

More about Naala Tulum

More about Naala Tulum

Stay Active with Naala Tulum's Impressive Sports Facilities

Naala Tulum is a paradise for sports enthusiasts, offering a range of top-notch facilities to keep guests active and entertained throughout their stay. Dive into the invigorating waters of the indoor pool, perfect for a refreshing swim or a few laps to kickstart your day. The pool's tranquil ambience and elegant design create a serene atmosphere, allowing you to relax and unwind while enjoying your aquatic workout. For those who prefer the sun-kissed sands and the sound of crashing waves, Naala Tulum also provides direct access to a pristine beach. Take advantage of this idyllic setting by engaging in a variety of beach sports. Challenge your friends to a friendly game of beach volleyball, feel the rush of adrenaline as you try your hand at paddleboarding, or simply soak up the sun while playing a game of beach soccer. With the beach just steps away from your accommodation, you'll have endless opportunities to indulge in your favorite outdoor activities.

Indulge in Exquisite Dining at Naala Tulum

At Naala Tulum, dining is an experience that will awaken your senses and leave you craving for more. Start your day off right with a delightful breakfast buffet that offers a wide range of options to suit every palate. From freshly baked pastries and bread to a selection of tropical fruits and local delicacies, there is something to satisfy every craving. Whether you prefer a hearty American breakfast or a light continental breakfast, Naala Tulum has got you covered. The dining facilities at Naala Tulum go beyond just breakfast. Indulge in a culinary journey like no other at their on-site restaurant. Offering a fusion of international and local flavors, the restaurant serves up mouthwatering dishes that showcase the best of Mexican cuisine. From traditional tacos and ceviche to innovative creations prepared with locally sourced ingredients, every bite is a celebration of flavor. The restaurant's cozy and inviting atmosphere provides the perfect setting to enjoy a memorable meal with loved ones. So, whether you're in the mood for a romantic dinner or a casual lunch, Naala Tulum's dining facilities are sure to impress.

Luxurious and Spacious Rooms at Naala Tulum

Experience the epitome of comfort and style at Naala Tulum with their range of luxurious and spacious room offerings. Whether you are traveling with your family or seeking a cozy retreat for two, Naala Tulum has the perfect room to suit your needs. For families, the 2-Bedroom Family Apartment offers a generous 100 square meters of space, featuring 1 King Bed and 2 Queen Beds. This apartment provides ample room for everyone to relax and unwind after a day of exploring the beautiful surroundings of Tulum. Couples and solo travelers will find solace in the Deluxe King Room, measuring 45 square meters and boasting a plush King Bed. For those seeking a touch of modern convenience, the Deluxe King Room with Alexa Smart Assistant is the ideal choice, allowing guests to control the room's ambiance with just a voice command. Agoda offers the best prices for booking these exquisite rooms at Naala Tulum, ensuring that you get the most value for your money. With a hassle-free booking process and a wide range of payment options, Agoda makes it easy for you to secure your dream room at Naala Tulum. So why wait? Book now and embark on an unforgettable vacation in Tulum.

Discover the Enchanting Beauty of Tulum in Mexico

Nestled along the pristine coastline of the Riviera Maya, Naala Tulum offers an idyllic escape to the captivating town of Tulum, Mexico. Known for its breathtaking beaches, ancient ruins, and vibrant culture, Tulum is a destination that seamlessly blends natural beauty with rich history. Immerse yourself in the stunning surroundings of Naala Tulum, where you'll find yourself surrounded by lush tropical jungles and crystal-clear turquoise waters. Spend your days lounging on the powdery white sands of the Tulum beach, basking in the warm sun and listening to the soothing sound of the waves. Explore the nearby Tulum Ruins, an archaeological site perched on a cliff overlooking the Caribbean Sea, and marvel at the ancient Mayan structures and breathtaking views. Tulum is also renowned for its vibrant culinary scene, offering a wide array of restaurants and bars that serve up traditional Mexican dishes, as well as international cuisine. Indulge in fresh seafood, tantalizing street food, or sip on a refreshing margarita as you soak in the laid-back atmosphere of this bohemian paradise. Whether you're seeking relaxation, adventure, or cultural immersion, Tulum has something to offer every traveler.

Traveling from the Airport to Naala Tulum: A Seamless Journey to Paradise

Welcome to Naala Tulum, a hidden gem nestled in the heart of Tulum, Mexico. As you plan your journey to this tropical paradise, rest assured that getting from the nearest airports to Naala Tulum is a breeze. Whether you arrive at Cancun International Airport or Cozumel International Airport, you'll find convenient transportation options to whisk you away to your dream destination. If you land at Cancun International Airport, the most common choice is to take a private transfer or a shared shuttle service. These services provide a comfortable and hassle-free journey, allowing you to sit back and enjoy the scenic drive along the Riviera Maya. The approximate travel time from Cancun Airport to Naala Tulum is around 90 minutes, depending on traffic conditions. For those arriving at Cozumel International Airport, the journey to Naala Tulum involves a combination of land and sea travel. After landing at Cozumel Airport, you can take a short taxi ride to the ferry terminal. From there, board a ferry to Playa del Carmen, a vibrant coastal town on the mainland. Once in Playa del Carmen, you can either take a private transfer or a shared shuttle to reach Naala Tulum, which is approximately an hour's drive away. No matter which airport you choose to fly into, the journey to Naala Tulum promises to be an exciting start to your vacation. As you make your way to this enchanting eco-friendly resort, be prepared to immerse yourself in the beauty of Tulum's pristine beaches, lush jungles, and ancient Mayan ruins. With its serene ambiance and luxurious amenities, Naala Tulum is the perfect place to unwind, reconnect with nature, and create unforgettable memories.

Discover the Vibrant Surroundings of Naala Tulum

Nestled in the heart of Tulum, Naala Tulum offers a prime location surrounded by a plethora of exciting landmarks and attractions. Just a stone's throw away from the hotel, you'll find Farmacia Similares and Farmacia Únion, perfect for any last-minute essentials or forgotten items. Nature enthusiasts will be delighted to know that Cenote Sunhole and Gran Cenote are within easy reach. Immerse yourself in the crystal-clear waters of these stunning cenotes, surrounded by lush greenery and awe-inspiring rock formations. For those looking to explore the cultural side of Tulum, Tulum National Park is a must-visit. Discover the ancient Mayan ruins and learn about the rich history of this captivating region. If you're in need of some fresh produce, head over to Frutas y Verduras Alex, where you'll find a wide variety of locally sourced fruits and vegetables. Sports enthusiasts will appreciate the proximity to Unidad Deportiva, a sports complex offering various recreational activities for all ages. Of course, no trip to Tulum is complete without a visit to the beautiful South Tulum Beach. Sink your toes into the soft white sand, take a dip in the turquoise waters, and soak up the sun in this tropical paradise. Convenience is also at your fingertips with Super Aki, a nearby supermarket where you can stock up on groceries or grab a quick snack. With its central location and close proximity to these incredible landmarks and attractions, Naala Tulum is the perfect base for your Tulum adventure. Whether you're seeking adventure, relaxation, or cultural exploration, there's something for everyone just moments away from this enchanting hotel.

Convenient Public Transport Options Near Naala Tulum

Naala Tulum is ideally located near the Tulum Bus station, making it a convenient choice for travelers looking to explore the vibrant city of Tulum and its surrounding areas. Just a short walk from the hotel, the bus station offers excellent connectivity to various attractions and neighborhoods in the region. From the Tulum Bus station, visitors can easily hop on a bus and head to the famous Tulum Ruins, a must-visit archaeological site that showcases the ancient Mayan civilization. Additionally, the bus station provides access to the stunning Tulum Beach, known for its crystal-clear waters and pristine white sands. Travelers can relax, sunbathe, or indulge in various water activities at this picturesque beach. Moreover, the Tulum Bus station acts as a gateway to the vibrant downtown area of Tulum. Here, visitors can explore the local markets, indulge in delicious Mexican cuisine, and immerse themselves in the lively atmosphere of the town. With the convenience of public transport right at their doorstep, guests at Naala Tulum can easily explore all that Tulum has to offer, ensuring a memorable and hassle-free stay.

Diverse Culinary Delights Just Steps Away

Naala Tulum is surrounded by an array of exceptional dining options that cater to every palate. Rincon Poblano offers authentic Mexican cuisine with a modern twist, while TOKS provides a diverse menu of international favorites. For a taste of local flavors, Encanto Cantina serves up traditional Mexican dishes in a vibrant and lively atmosphere. Gitano is a must-visit for those seeking a unique dining experience, with its jungle-inspired setting and delicious cocktails. Teetotum Hotel Restaurant Lounge offers a fusion of global cuisines, perfect for those looking for a diverse dining experience. El Tabano is a hidden gem that specializes in farm-to-table dishes made with fresh, local ingredients. Tulum Hemingway Romantic Cabanas is the perfect spot for a romantic dinner with its beachfront location and exquisite seafood offerings. Restaurant Asiaki combines Asian and Mexican flavors to create innovative and mouthwatering dishes. Restaurare is a vegetarian and vegan-friendly restaurant that focuses on organic and sustainable ingredients. Lastly, Chalupa Cevicheria Suave y Tropical is a seafood lover's paradise, serving up a variety of ceviche dishes bursting with fresh flavors. With such a diverse range of culinary delights just steps away from Naala Tulum, guests are sure to find a restaurant to satisfy their every craving.

Shop 'til You Drop at Naala Tulum's Surrounding Shopping Landmarks

Naala Tulum is located in close proximity to a variety of unique shopping landmarks that offer a delightful retail experience. Just a short distance away, you'll find LassaH Ethnic Design Made with Love, where you can browse through a stunning collection of handmade ethnic clothing and accessories. Artesanias Sol Maya is another must-visit destination, showcasing beautiful traditional Mexican crafts and souvenirs. If you're an art enthusiast, make sure to explore Mixik and Hernandez Gallery Tulum, both of which feature a diverse range of contemporary and indigenous artwork. For all your travel needs, Safari Tulum Travel Services is conveniently located nearby. And if you're looking to explore the area on two wheels, Iguana Bike Shop is the place to go. Casa Hernandez offers a curated selection of home decor and furnishings, while La Lupita Boutique is a treasure trove of fashionable clothing and accessories. Finally, don't miss out on the vibrant Tulum Bazaar, where you can immerse yourself in the local shopping scene and discover unique finds. With these shopping landmarks just a stone's throw away from Naala Tulum, you'll have plenty of opportunities to indulge in retail therapy during your stay.

Affordable Luxury at Naala Tulum: Unbeatable Prices in Tulum

Escape to the stunning shores of Tulum without breaking the bank at Naala Tulum. With an average room price of just $131, this boutique hotel offers affordable luxury in one of Mexico's most sought-after destinations. Compared to the average price of a hotel room in Tulum, which stands at $309, Naala Tulum provides exceptional value for money, allowing you to indulge in a memorable stay without compromising on quality or comfort. At Naala Tulum, you'll find a range of beautifully designed rooms and suites that cater to every traveler's needs. Whether you're seeking a cozy retreat or a spacious haven, the hotel's accommodations offer a blend of modern amenities and traditional charm. From the moment you step into your room, you'll be greeted with stylish decor, plush furnishings, and breathtaking views of the surrounding natural beauty. In addition to the attractive pricing, Naala Tulum boasts an array of top-notch facilities and services. Relax by the sparkling outdoor pool, savor delectable dishes at the on-site restaurant, or pamper yourself with a rejuvenating spa treatment. The friendly and attentive staff are always on hand to ensure your stay is nothing short of perfection. Don't miss out on this incredible opportunity to experience Tulum's enchanting atmosphere without breaking the bank. Book your stay at Naala Tulum today and make unforgettable memories at an unbeatable price.

Unforgettable Experiences and Excellent Value at Naala Tulum

Naala Tulum is a hidden gem in the heart of Tulum, Mexico, that has been earning rave reviews from its guests. With an impressive overall rating of 8.7, this boutique hotel offers an unforgettable experience that combines luxury, comfort, and exceptional value. One of the standout features of Naala Tulum is its excellent value for money. With a remarkable rating of 9.0 for value, guests are consistently impressed by the high-quality amenities and services provided at a reasonable price. From the moment you step foot into the hotel, you'll be greeted by a warm and welcoming atmosphere that instantly makes you feel at home. The attention to detail and personalized service provided by the staff ensures that every guest's needs are met, making it a truly exceptional value for money. In addition to its outstanding value, Naala Tulum boasts impressive facilities that contribute to its overall rating of 8.7. The hotel's design seamlessly blends contemporary elegance with traditional Mexican charm, creating a unique and captivating ambiance. Whether you're relaxing by the stunning infinity pool, indulging in a rejuvenating spa treatment, or enjoying a delicious meal at the on-site restaurant, every aspect of the hotel's facilities is designed to provide guests with a truly memorable stay. With ratings of 8.9 for cleanliness, 8.7 for location, and 8.6 for staff performance, Naala Tulum consistently exceeds guest expectations. The hotel's commitment to maintaining the highest standards of cleanliness ensures a pristine and hygienic environment for guests to enjoy. Located in the heart of Tulum, the hotel offers easy access to the area's most popular attractions, ensuring that guests can explore and experience the vibrant culture and natural beauty of the region. The dedicated and friendly staff go above and beyond to ensure that every guest's stay is nothing short of exceptional, providing personalized service that leaves a lasting impression. Naala Tulum is a true hidden gem that offers an unforgettable experience, excellent value for money, impressive facilities, and exceptional service. With its outstanding customer ratings, it is no wonder that this hotel is a top choice for travelers seeking a truly remarkable stay in Tulum, Mexico.

Show less

Amenities and facilities



Languages spoken
  • English
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Golf course [on-site]
  • Pool with view
  • Solarium
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Poolside bar
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [on-site]
  • Rental car
  • Shuttle service
Sports equipment rental
  • Bicycle rental


Av. Coba Sur, Región 014, Tulum, Tulum, Mexico, 77760


Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from15:00
  • Check-in until23:00
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until23:59
  • Daily parking fee10 USD

Reviews of Naala Tulum from real guests

Value for money9.0
High score for Tulum
9+ Exceptional (5)
8-9 Excellent (2)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (1)
Guest Type
Showing 9 verified guest comments
Georgina from Australia
Standard King Room
Stayed 3 nights in May 2023

Keep all receipts”

Upon checking out of Naala the staff wanted to dispute all of our transactions and if we had paid. If you buy drinks at the pool bar, or breakfast and pay cash or even card, keep the receipts!!!! We paid cash for some drinks, then were told to sign the back of the receipt, but according to the front desk, signing the back of the receipt meant you were putting the charges on your room. They also don’t understand what a pending transaction was. So didn’t ‘trust’ we had paid for breakfast by card. We disputed this for an hour before being able to leave.

Reviewed May 27, 2023
Oscar from United States
Solo traveler
Deluxe Room
Stayed 14 nights in January 2023


love the hotel ❤️

Reviewed January 25, 2023
Gustavo from United Kingdom
Deluxe Quadruple Room
Stayed 3 nights in December 2022

Very good”

All good.

Reviewed January 04, 2023
Gregory from United Kingdom
Solo traveler
Deluxe King Room
Stayed 1 night in May 2022

Fantastic hotel, great pool and lovey rooms.”

There are plenty of restaurants and bars round the hotel which I was surprised about. I wouldn’t even bother heading down to the beach and just stay round the hotel. Would stay again !

Reviewed May 31, 2022
Christina from Germany
1-Bedroom Standard Room
Stayed 6 nights in May 2024

Tolles Hotel. Empfehlung!”

Wir haben das günstigste Zimmer über Agoda bekommen. Dies war auf der ersten Ebene, aber ansonsten einwandfrei. Spartanisch im Tulum Style eingerichtet. Housekeeping war gut, allerdings waren wir zwei Personen und haben nur insges. Nur ein Hand-und Gesichtshandtuch erhalten. Einziger Manko beim Zimmer: es fiel regelmäßig der Strom um 23 Uhr aus. Ein Generator sprang an, welcher direkt unter dem Zimmer war, womit es dann gerne mal laut werden könnte. Dachterrasse war toll mit Sunbeds, Liegen und Pool. Die Bar Preise waren überteuert, aber entsprachen den generellen Preisen für Tulum. Achtung, das Personal schlägt eine Servicegebühr auf, die nicht wenig ist. Tipp also nicht unbedingt nötig. Insgesamt ist das Hotel Preis-Leistungsmäßig zu empfehlen.

Reviewed May 16, 2024
This is a popular property. Don't miss out!

Back to search results

Back to room choices