Agoda Preferred

Dreams Sapphire Resort & SPA - All Inclusive

5 stars out of 5
mz 31 lt14-02 Bahia de Petempich, Playa Caracol, Cancun, Mexico, 77580

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Playa Caracol part of Cancun, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous La Isla Shopping Village. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Private beach

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Private beach

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

This property is in high demand!

3 travelers have booked today.

Service 9.0
Cleanliness 8.9
Facilities 8.6
Value for money 8.3

Based on 42 verified reviews

Service

9.0

Cleanliness

8.9

Facilities

8.6

Value for money

8.3

Location

8.1

See map

8.1Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Xoximilco Cancun by Xcaret
11.2 km
Wet'n Wild Cancun
15.0 km
Playa Delfines
19.9 km
El Rey Archaeological Zone
20.1 km
Mayan Museum of Cancun
21.6 km
Closest landmarks
Playa Punta Caracol
460 m
Playa Petempich
1.7 km
Arrecife de Puerto Morelos National Park
3.6 km
Lakam Centre Cancun-Riviera Maya
4.7 km
Moon Palace
10.5 km

Good to know

Value for money8.3
Location rating8.1
Nearest airportCancun International Airport (CUN)
Distance to airport16.3 km

Rooms available at Dreams Sapphire Resort & SPA - All Inclusive

Preferred Club Indigo Two-Story Villa
...
  • Room size: 225 m²/2422 ft²
  • Outdoor view
  • 1 sofa bed & 2 double beds ...
Enter dates to see prices
Preferred Club Junior Suite Beach Front Swim Out Double - All Inclusive
...
  • Room size: 48 m²/517 ft²
  • Beach view
  • 2 double beds
Enter dates to see prices
Preferred Club Master Suite Ocean Front King - All Inclusive
...
  • Room size: 97 m²/1044 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Preferred Club Master Suite Beach Front Swim Out King - All Inclusive
...
  • Room size: 97 m²/1044 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Preferred Club Junior Suite Ocean Front Double - All Inclusive
...
  • Room size: 48 m²/517 ft²
  • Ocean view
  • 2 double beds
Enter dates to see prices
Preferred Club Indigo Master Suite Ocean Front Swim Out
...
  • Room size: 89 m²/958 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Preferred Club Governor Suite - All Inclusive
...
  • Room size: 97 m²/1044 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Preferred Club Junior Suite Beach Front Swim Out King - All Inclusive
...
  • Room size: 48 m²/517 ft²
  • Beach view
  • 1 king bed
Enter dates to see prices
Preferred Club Junior Suite Ocean Front King - All Inclusive
...
  • Room size: 48 m²/517 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Preferred Club Indigo Master Suite Ocean Front
...
  • Room size: 89 m²/958 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Dreams Sapphire Resort & SPA - All Inclusive have bars on the premises?

Delight in your favorite beverages at Dreams Sapphire Resort & SPA - All Inclusive with the property's available bar. Travelers can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and maximize your nighttime fun at nightclub.

What kind of non-water sports and outdoor activities are accessible at Dreams Sapphire Resort & SPA - All Inclusive?

Dreams Sapphire Resort & SPA - All Inclusive offers a diverse set of non-water sport and outdoor activities such as tennis courts, golf course (within 3 km), and bicycle rental for sport enthusiasts to delight in while staying here.

What types of entertainment are available at Dreams Sapphire Resort & SPA - All Inclusive?

Dreams Sapphire Resort & SPA - All Inclusive features numerous entertainment facilities such as water park, games room, and billiards to keep you busy and entertained throughout your stay here.

Does Dreams Sapphire Resort & SPA - All Inclusive have a fitness center?

Dreams Sapphire Resort & SPA - All Inclusive offers free fitness center that is ideally situated at the tip of your finger, allowing you to get your daily training in at any hour of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

Does Dreams Sapphire Resort & SPA - All Inclusive offer dry cleaning services?

Yes! Dreams Sapphire Resort & SPA - All Inclusive provides dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.

Are there ATM on-site at Dreams Sapphire Resort & SPA - All Inclusive?

Yes! The perks of staying at Dreams Sapphire Resort & SPA - All Inclusive include an on-site ATM, providing guests with easy access point for cash withdrawal and remaining worry-free throughout your vacation.

What is Dreams Sapphire Resort & SPA - All Inclusive pet policy?

Dreams Sapphire Resort & SPA - All Inclusive's additional pet policy states that the weight/size limit is 22 lbs and the number of pets allowed per room is 1. Please contact the property for more information regarding pet policy.

How many floors does Dreams Sapphire Resort & SPA - All Inclusive have?

Dreams Sapphire Resort & SPA - All Inclusive has a total of 3 floors.

How many rooms does Dreams Sapphire Resort & SPA - All Inclusive have?

Dreams Sapphire Resort & SPA - All Inclusive has a total of 488 rooms.

At what time of the year is Dreams Sapphire Resort & SPA - All Inclusive most popular?

Dreams Sapphire Resort & SPA - All Inclusive's most popular month where verified visitors have stayed the most is in September.

What is the verified guest review consensus about Dreams Sapphire Resort & SPA - All Inclusive's Wi-Fi?

100.0% of our past customer assessments have given an optimistic review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Dreams Sapphire Resort & SPA - All Inclusive down in the review section.

What is the average rating that past Families with young children have given to Dreams Sapphire Resort & SPA - All Inclusive?

Past families with young children that have stayed at this property have given Dreams Sapphire Resort & SPA - All Inclusive an average rating of 8.1. You can look up more thorough customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

More about Dreams Sapphire Resort & SPA - All Inclusive

More about Dreams Sapphire Resort & SPA - All Inclusive

Experience Luxury and Relaxation at Dreams Sapphire Resort & SPA - All Inclusive

Nestled in the heart of Cancun, Mexico, Dreams Sapphire Resort & SPA - All Inclusive offers a truly unforgettable vacation experience. This 5-star hotel boasts a total of 488 luxurious rooms, ensuring ample space for guests to unwind and indulge in the ultimate comfort. With its stunning architecture, impeccable service, and an array of top-notch amenities, Dreams Sapphire Resort & SPA is the perfect destination for those seeking a memorable stay in paradise. Upon arrival, guests are greeted with a warm welcome and a seamless check-in process. Check-in begins at 3:00 PM, allowing ample time for guests to settle in and start their vacation. The hotel's check-out time is set at 12:00 PM, giving guests a leisurely morning to enjoy their final moments in this tropical oasis. Families traveling with children will find that Dreams Sapphire Resort & SPA caters to their needs while maintaining an atmosphere of relaxation and tranquility. While children are welcome at the resort, it's important to note that the hotel does not allow them to stay free of charge. Extra charges may apply, ensuring that parents can enjoy a worry-free vacation while their little ones are well taken care of. For those who cannot bear to be separated from their furry companions, Dreams Sapphire Resort & SPA allows one pet per room. This pet-friendly policy ensures that guests can enjoy their vacation without leaving their beloved pets behind. Whether it's a dog, cat, or another small pet, they will be welcomed with open arms at this luxurious resort.

Endless Entertainment at Dreams Sapphire Resort & SPA - All Inclusive

At Dreams Sapphire Resort & SPA - All Inclusive, the entertainment options are truly endless. Whether you're looking for a night of dancing or a relaxing day at the spa, this resort has it all. For those who love to shop, the resort offers a variety of shops where you can find everything from souvenirs to designer clothing. After a long day of exploring, head to the bar and enjoy a refreshing cocktail while taking in the stunning views of the ocean. If you're in the mood for some excitement, the resort's nightclub is the perfect place to dance the night away. With a lively atmosphere and a great selection of music, you're guaranteed to have a memorable night. For those seeking relaxation, the salon offers a range of treatments, from massages to facials, to help you unwind and rejuvenate. You can also take a dip in the hot tub, sauna, or steam room to relax your muscles and detoxify your body. The resort's spa is a haven of tranquility, with a wide range of treatments and therapies to choose from. From soothing massages to invigorating body scrubs, you'll leave feeling refreshed and renewed. If you prefer to spend your time outdoors, the resort's garden is the perfect place to take a leisurely stroll or enjoy a picnic. For those who love to play games, the resort has a games room where you can challenge your friends to a friendly game of pool or foosball. If you're looking for a place to relax and unwind, the shared lounge/TV area is the perfect spot to curl up with a book or watch your favorite show. Lastly, don't forget to visit the gift/souvenir shop to pick up a memento of your stay at Dreams Sapphire Resort & SPA - All Inclusive. With so many entertainment options to choose from, you'll never be bored during your stay at this incredible resort.

Unleash Your Inner Athlete at Dreams Sapphire Resort & SPA - All Inclusive

At Dreams Sapphire Resort & SPA - All Inclusive, we offer a wide range of sports facilities to ensure that every guest has the opportunity to stay active and enjoy their vacation to the fullest. Our extensive list of sports facilities includes something for everyone, from adrenaline-pumping water sports to relaxing yoga sessions. For those who love the water, we have both motorized and non-motorized water sports available. Take advantage of our private beach and indulge in activities such as snorkeling, diving, and wind surfing. If you prefer a more laid-back experience, grab a canoe and explore the crystal-clear waters at your own pace. If you're a fan of land-based sports, we have you covered as well. Our resort features a top-notch golf course, perfect for both beginners and seasoned golfers. Enjoy a friendly game of tennis on our well-maintained courts, or challenge your friends to a match of table tennis. For those looking for a more intense workout, our fully-equipped fitness center offers state-of-the-art equipment and a yoga room for your daily practice. After a day of sports and activities, unwind by our outdoor pool or take a refreshing dip in our indoor pool. Enjoy a drink from our poolside bar while soaking up the sun and taking in the stunning views. If you're a fishing enthusiast, we also offer fishing excursions for a chance to catch some of the local marine life. At Dreams Sapphire Resort & SPA - All Inclusive, we believe that staying active is an essential part of a well-rounded vacation. With our diverse range of sports facilities, you'll have endless opportunities to have fun, stay fit, and create unforgettable memories.

Convenience Facilities at Dreams Sapphire Resort & SPA - All Inclusive

Experience unparalleled convenience and comfort during your stay at Dreams Sapphire Resort & SPA - All Inclusive in Cancun, Mexico. With a range of top-notch convenience facilities, this resort ensures that every aspect of your stay is taken care of. Enjoy the luxury of 24-hour room service, allowing you to indulge in delicious meals and refreshing beverages at any time of the day or night. The attentive staff is always ready to cater to your needs, ensuring a memorable dining experience within the comfort of your own room. Additionally, the laundry service and dry cleaning facilities make it convenient for you to keep your clothes fresh and clean throughout your stay. For added peace of mind, the resort offers safety deposit boxes in each room, allowing you to securely store your valuables. The concierge service is readily available to assist you with any inquiries or requests, ensuring a seamless and hassle-free stay. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily share your vacation memories with friends and family. Other convenience facilities include luggage storage, daily housekeeping, and a designated smoking area for guests who smoke. With these exceptional amenities, Dreams Sapphire Resort & SPA - All Inclusive ensures that your stay is convenient, comfortable, and truly unforgettable.

Convenient Transport Facilities at Dreams Sapphire Resort & SPA - All Inclusive

Dreams Sapphire Resort & SPA - All Inclusive offers a range of transport facilities to ensure a hassle-free and convenient stay for its guests. With tours available, guests can easily explore the vibrant city of Cancun and discover its hidden gems. The resort also provides valet parking services, allowing guests to effortlessly park their vehicles upon arrival. For those who prefer to drive themselves, the hotel offers a car park onsite, making it convenient for guests to come and go as they please. Additionally, car hire services are available for those who wish to explore the surrounding areas at their own pace. To enhance the overall guest experience, Dreams Sapphire Resort & SPA - All Inclusive also offers a ticket service, making it easy for guests to book and secure tickets for various attractions and events in Cancun. Whether it's a visit to the famous Mayan ruins or a thrilling adventure at one of the water parks, the ticket service ensures that guests can effortlessly plan their itinerary. Furthermore, the resort provides self-parking facilities, allowing guests to park their vehicles independently and at their own convenience. Best of all, the car park is free of charge, providing added value to guests during their stay. With these comprehensive transport facilities, Dreams Sapphire Resort & SPA - All Inclusive ensures that guests can explore Cancun with ease and convenience.





Indulge in a Gastronomic Delight at Dreams Sapphire Resort & SPA - All Inclusive

At Dreams Sapphire Resort & SPA - All Inclusive, dining is not just a necessity, but an experience to savor. With a range of dining facilities available, guests can indulge in a gastronomic delight throughout their stay. Start your day with a delightful breakfast buffet, offering a wide selection of delectable options to suit every palate. From freshly baked pastries to made-to-order omelets, there is something to satisfy every craving. For those who prefer a lighter start, a continental breakfast is also available. When hunger strikes at any time of the day, guests can take advantage of the 24-hour room service, ensuring that delicious meals are just a phone call away. Additionally, the coffee shop provides the perfect spot to relax and enjoy a cup of freshly brewed coffee or tea. For a more formal dining experience, the resort boasts a restaurant that serves a variety of international cuisines. From Mexican specialties to Mediterranean delights, there is a dish to please every palate. With impeccable service and a charming ambiance, this restaurant is the ideal setting for a memorable dining experience. With daily housekeeping, guests can rest assured that their dining areas will always be clean and tidy, allowing them to fully enjoy their meals in comfort. Whether it's a quick bite or a lavish feast, Dreams Sapphire Resort & SPA - All Inclusive offers a dining experience that is sure to leave guests craving for more.

Luxurious and Diverse Room Offerings at Dreams Sapphire Resort & SPA - All Inclusive

Discover a wide range of exquisite room options at Dreams Sapphire Resort & SPA - All Inclusive in Cancun, Mexico. From the spacious Deluxe Junior Suites with tropical views to the lavish Preferred Club Master Suites with beachfront swim-out access, there is a perfect room for every traveler. Booking your stay at Dreams Sapphire Resort & SPA - All Inclusive on Agoda ensures that you receive the best prices available. With Agoda's competitive rates and exclusive deals, you can enjoy a luxurious experience at a fraction of the cost. Additionally, Agoda offers a hassle-free booking process, allowing you to easily secure your dream room and start planning your unforgettable vacation.

Discover the Paradise of Playa Caracol in Cancun

Nestled on the picturesque shores of the Caribbean Sea, Dreams Sapphire Resort & SPA - All Inclusive offers an idyllic escape in the heart of Cancun's vibrant Hotel Zone. Just steps away from the resort lies the pristine Playa Caracol, a hidden gem waiting to be explored. Playa Caracol, also known as Snail Beach, is a breathtaking stretch of powdery white sand and crystal-clear turquoise waters. This secluded paradise offers a tranquil retreat away from the bustling crowds, perfect for those seeking relaxation and serenity. Whether you prefer to soak up the sun on a lounge chair, take a refreshing dip in the ocean, or indulge in thrilling water sports, Playa Caracol has something for everyone. Aside from its natural beauty, Playa Caracol is also surrounded by a variety of amenities and attractions. Stroll along the beachside promenade and discover local shops, restaurants, and bars, where you can savor delicious Mexican cuisine and sip on refreshing cocktails. For adventure seekers, nearby water activities such as snorkeling, jet skiing, and parasailing await, providing an exhilarating experience in the turquoise waters of the Caribbean Sea. With its stunning beauty and convenient location, Playa Caracol is the perfect destination for a beach lover's dream getaway. Experience the magic of this hidden paradise just steps away from Dreams Sapphire Resort & SPA - All Inclusive, where luxury and natural beauty combine to create an unforgettable vacation.

Convenient Transportation Options from Cancun Airport to Dreams Sapphire Resort & SPA - All Inclusive

Dreams Sapphire Resort & SPA - All Inclusive, nestled in the beautiful Playa Caracol area of Cancun, Mexico, offers a luxurious and tranquil escape for vacationers. Getting to the resort from the Cancun International Airport is a breeze, thanks to a variety of convenient transportation options. One of the most popular ways to travel from the airport to Dreams Sapphire Resort & SPA - All Inclusive is by booking a private airport transfer. This option allows you to enjoy a hassle-free journey, as a professional driver will be waiting for you at the airport and will take you directly to the resort. Private transfers offer comfort and convenience, ensuring a smooth start to your vacation. Another option is to take a taxi from the airport to the resort. Taxis are readily available outside the airport terminal, and the journey to Dreams Sapphire Resort & SPA - All Inclusive typically takes around 30 minutes. Make sure to agree on the fare with the driver before starting the journey to avoid any surprises. For budget-conscious travelers, the ADO bus service is a great option. The ADO buses operate from the airport to various destinations in Cancun, including the hotel zone. The bus stop is located just outside the airport terminal, and the journey to Dreams Sapphire Resort & SPA - All Inclusive takes approximately 45 minutes. The ADO buses are comfortable and equipped with air conditioning, making them a cost-effective and convenient choice. No matter which transportation option you choose, the journey from the airport to Dreams Sapphire Resort & SPA - All Inclusive is a seamless and enjoyable experience. Upon arrival at the resort, you will be greeted by the warm hospitality and luxurious amenities that make Dreams Sapphire Resort & SPA - All Inclusive a top choice for travelers seeking a memorable vacation in Cancun, Mexico.

Discover the Natural Beauty and Cultural Gems near Dreams Sapphire Resort & SPA - All Inclusive

Nestled in the heart of Cancun, Dreams Sapphire Resort & SPA - All Inclusive offers a prime location surrounded by breathtaking natural beauty and cultural gems. Just a stone's throw away from the resort, you'll find Playa Punta Caracol, a pristine beach known for its turquoise waters and soft white sands. Whether you're looking to soak up the sun, take a refreshing dip in the ocean, or simply relax with a good book, this idyllic beach is the perfect spot to unwind and enjoy the beauty of the Caribbean. For those seeking a deeper connection with nature, a visit to the Arrecife de Puerto Morelos National Park is a must. Located nearby, this protected marine area is home to vibrant coral reefs, colorful tropical fish, and other marine life. Snorkeling or diving in these crystal-clear waters is an unforgettable experience that allows you to explore the wonders of the underwater world. If you're interested in immersing yourself in the local culture, a visit to the Lakam Centre Cancun-Riviera Maya is highly recommended. This cultural center showcases the rich history and traditions of the region through interactive exhibits, live performances, and workshops. From traditional Mayan crafts to authentic cuisine, this center offers a fascinating insight into the vibrant heritage of Cancun. Lastly, don't miss the opportunity to visit Playa Petempich, a hidden gem known for its tranquil atmosphere and untouched beauty. This secluded beach offers a peaceful retreat away from the crowds, where you can enjoy a leisurely stroll along the shoreline or simply relax and soak in the serenity. With its proximity to these remarkable landmarks and attractions, Dreams Sapphire Resort & SPA - All Inclusive is the perfect base for exploring the natural wonders and cultural treasures of Cancun, Mexico. Whether you're a nature lover, history enthusiast, or simply seeking relaxation, this resort offers an unforgettable experience in a truly breathtaking setting.





Culinary Delights at Dreams Sapphire Resort & SPA - All Inclusive

Indulge in a world of culinary delights at Dreams Sapphire Resort & SPA - All Inclusive. The resort is home to Le Chique, an award-winning restaurant that offers a truly unique and unforgettable dining experience. With its avant-garde cuisine and innovative presentation, Le Chique takes guests on a gastronomic journey like no other. From its molecular gastronomy creations to its carefully curated wine pairings, every dish at Le Chique is a work of art. Prepare to be amazed by the culinary masterpieces that await you at this one-of-a-kind restaurant.





Luxury at an Unbeatable Price

Indulge in a lavish escape at Dreams Sapphire Resort & SPA - All Inclusive, where luxury meets affordability. With an average price of just $361 per room, this exclusive resort offers an incredible value that is hard to find elsewhere in Cancun. Compared to the city's average room price of $304, Dreams Sapphire Resort & SPA - All Inclusive provides an exceptional experience without breaking the bank. At Dreams Sapphire Resort & SPA - All Inclusive, you'll be treated to world-class amenities, impeccable service, and breathtaking views of the Caribbean Sea. Whether you're seeking a romantic getaway or a fun-filled family vacation, this resort has something for everyone. From the moment you step foot in the elegant lobby, you'll be captivated by the resort's sophisticated ambiance and attention to detail. Indulge in the resort's all-inclusive package, which includes unlimited access to gourmet dining options, premium beverages, and a wide range of exciting activities. Relax by the sparkling swimming pools, rejuvenate your senses at the luxurious spa, or embark on thrilling water sports adventures. With Dreams Sapphire Resort & SPA - All Inclusive, you can experience the ultimate luxury vacation in Cancun at a price that will leave you pleasantly surprised.

Fantastic Resort with Amazing Staff and Cleanliness

Dreams Sapphire Resort & SPA - All Inclusive is a fantastic resort that offers an amazing experience for guests. The staff is incredibly kind and attentive, ensuring that every guest feels welcome and taken care of throughout their stay. The resort's commitment to cleanliness is also commendable, with the staff going above and beyond to maintain a clean and sanitized environment. One of the highlights of the resort is its family-friendly amenities, including three thrilling water slides that are sure to keep kids entertained for hours. Parents can relax knowing that their children are having a great time in a safe and enjoyable environment. The food at Dreams Sapphire Resort & SPA - All Inclusive is simply amazing. Guests rave about the delicious meals and the wide variety of options available. Whether you're craving international cuisine or local specialties, the resort's restaurants are sure to satisfy every palate. Overall, this resort offers an unforgettable tropical vacation experience. Guests can expect nothing less than exceptional service from the moment they check in to the moment they check out. With a dedicated and friendly staff, pristine cleanliness, and delectable dining options, Dreams Sapphire Resort & SPA - All Inclusive is a top choice for travelers seeking a memorable and enjoyable stay in Cancun, Mexico.

An Unforgettable All-Inclusive Experience at Dreams Sapphire Resort & SPA

Welcome to Dreams Sapphire Resort & SPA - All Inclusive, where guests are treated to an unforgettable vacation experience in the stunning destination of Cancun, Mexico. With its exceptional customer ratings, this resort has proven to be a top choice for travelers seeking a luxurious and hassle-free getaway. One of the standout features of Dreams Sapphire Resort & SPA is its exceptional value for money. With an impressive overall rating of 7.5, guests consistently praise the resort for providing an all-inclusive experience that exceeds their expectations. From the moment you arrive, you'll be greeted by friendly and attentive staff who are dedicated to ensuring your stay is nothing short of perfection. When it comes to facilities, Dreams Sapphire Resort & SPA truly shines. With a remarkable rating of 8.2, the resort offers a wide range of amenities and activities to keep guests entertained throughout their stay. Whether you're looking to relax by the pool, indulge in a rejuvenating spa treatment, or participate in exciting water sports, there is something for everyone here. The resort's commitment to providing exceptional facilities ensures that guests have everything they need for a memorable and enjoyable vacation.

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Amenities and facilities

Excellent8.6

Facilities

Languages spoken
  • English
  • Spanish
Family
  • Children's books and toys
Outdoor
  • Beachfront
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Boating
  • Canoeing
  • Dart board
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Hot tub
  • Massage
  • Mini golf course
  • Nightclub
  • On-site entertainment
  • Pool facilities
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Water park
  • water slides
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Outdoor venue for special events
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Room decorations
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Buffet
Restaurants on site
Bluewater Grill
  • No additional information available
Bordeaux
  • Cuisine: French
Himitsu
  • Cuisine: Asian
El Patio
  • Cuisine: Mexican
Coco Cafe
  • No additional information available
World Café
  • Cuisine: International
  • Menu: Buffet
Barefoot Grill
  • No additional information available
PortoFino
  • Cuisine: Mediterranean

Location

mz 31 lt14-02 Bahia de Petempich, Playa Caracol, Cancun, Mexico, 77580

Excellent8.1

Location

Airports
  • Cancun International Airport (CUN)
    16.3 km
  • Cozumel International Airport (CZM)
    43.4 km
Convenience store
  • OXXO
    2.6 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Xoximilco Cancun by Xcaret
    11.2 km
  • Wet'n Wild Cancun
    15.0 km
  • Playa Delfines
    19.9 km
  • El Rey Archaeological Zone
    20.1 km
  • Mayan Museum of Cancun
    21.6 km
  • Avenida Kukulkan
    24.9 km
  • Interactive Aquarium
    25.7 km
  • La Isla Shopping Village
    25.8 km
  • Torre Escenica
    28.5 km
  • Mercado 28 Market
    29.7 km
Nearby landmarks
  • Playa Punta Caracol
    460 m
  • Playa Petempich
    1.7 km
  • Arrecife de Puerto Morelos National Park
    3.6 km
  • Lakam Centre Cancun-Riviera Maya
    4.7 km
  • Moon Palace
    10.5 km
  • Piston Pueblo
    10.5 km
  • Xoximilco
    11.2 km
  • Xoximilco Cancun by Xcaret
    11.2 km
  • TPC Cancun at Cancun Country Club
    12.3 km
  • Riviera Cancun Golf Resort
    13.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property is offering ala cart and breakfast only meal plans. Meal plan is subject to room type booked.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
The property
  • Number of floors3
  • Number of rooms 488
  • Number of restaurants7
  • Number of bars/lounges5

Property announcements

Please note that baby cots are subject to availability.

Reviews of Dreams Sapphire Resort & SPA - All Inclusive from real guests

Provided by verified guests of

Agoda logo
8.6
  • Service score 9 out of 10 and is a high score in Cancun
    Service9.0
  • Cleanliness score 8.9 out of 10 and is a high score in Cancun
    Cleanliness8.9
  • Facilities score 8.6 out of 10 and is a high score in Cancun
    Facilities8.6
  • Value for money score 8.3 out of 10 and is a high score in Cancun
    Value for money8.3
  • Location score 8.1 out of 10 and is a high score in Cancun
    Location8.1
High score for Cancun

Rating

9+ Exceptional (10)
8-9 Excellent (2)
7-8 Very Good (2)
6-7 Good (2)
<6 Below Expectation (2)
Guest Type
Room Type
Language
Showing 18 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Su-Jan from United States
    Couple
    Deluxe Junior Suite Tropical View King
    Stayed 3 nights in November 2021

    “We had an Amazing Week!”

    This place is fantastic. Even tho it is located far from the Hotel Zone and nightclubs, and the beach may not be the best, its facilities are excellent. Food is amazing. The staff is very kind all the time, and they care about cleanliness. So if you are looking for a perfect all-inclusive hotel to rest and spend some valuable time in, this is the place to go. 100% recommended.

    Reviewed November 07, 2021
  2. 10.0
    Exceptional
    Erica from United States
    Couple
    Deluxe Junior Suite Tropical View Double
    Stayed 2 nights in August 2024

    “Employees”

    All the staff are very kind and make the guests comfortable. The hotel is also very clean and spacious, so I had a great time.

    Reviewed August 11, 2024
    Auto-translated through generative A.I.
  3. 10.0
    Exceptional
    Heather from United States
    Couple
    Preferred Club Indigo Junior Suite Ocean Front King
    Stayed 4 nights in October 2024

    “Indigo is Heaven”

    I will definitely be back to enjoy the rooftop infinity pool at the Indigo preferred section of Dreams Sapphire. Everything about this hotel experience was 100% perfect.

    Reviewed October 28, 2024
  4. 8.0
    Excellent
    Alia from Canada
    Couple
    Preferred Club Junior Suite Tropical View Double - All Inclusive
    Stayed 7 nights in September 2024

    “It was a great stay”

    You definitely will not get the mexican culture vibe though.

    Reviewed October 07, 2024
  5. 9.6
    Exceptional
    Kiet from United States
    Couple
    Deluxe Junior Suite Tropical View King
    Stayed 4 nights in July 2024

    “Love the all inclusive for meals, drink and alcohol ”

    Love the all inclusive meals and alcohol drinks. I didn't like the formal wear restaurant because I didn't bring a dress shoe. I had tennis but that was not good enough. Other than that, good hotels for all inclusive include alcohol drinks.

    Reviewed July 16, 2024
Changed to review page 1

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