Swimming pool, Palms Tulum Luxury Hotel in Tulum
Bathroom, Palms Tulum Luxury Hotel in Tulum
Exterior view, Palms Tulum Luxury Hotel in Tulum
Exterior view, Palms Tulum Luxury Hotel in Tulum
Lobby, Palms Tulum Luxury Hotel in Tulum
Interior view, Palms Tulum Luxury Hotel in Tulum
Lobby, Palms Tulum Luxury Hotel in Tulum

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Palms Tulum Luxury Hotel

South Scorpion Street and Andromeda Street., Tulum, Tulum, Mexico, 77780 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tulum part of Tulum, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Felipe Carrillo Puerto Airport. Rated with 3.5 stars, this high-quality property provides guests with access to massage and outdoor pool on-site.


Sparkling clean

Top Value

Airport transfer

Free Wi-Fi in all rooms!

Breakfast [free]


Airport transfer

Bicycle rental

Car park

Shuttle service

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Luggage storage

Breakfast [free]

Your dates are popular among travelersUsers are booking a place in Tulum every 28 minutes on Agoda.com

3 reviews

3 reviews

See map


Location rating score

Exceptional location
Excellent for walking
Walkable places
Plastic Flamingo
150 m
Hernandez Gallery Tulum
150 m
Temple of Doom Cenote Esqueleto
170 m
Super Aki
230 m
Iguana Bike Shop
260 m
Closest landmarks
Post Office
370 m
Farmacia Similares
430 m
parque la croc
530 m
Safari Tulum Travel Services
560 m
Artesanias Sol Maya
630 m
Value for money9.3
Distance to city center0.1 Km
Location rating10.0

Rooms available at Palms Tulum Luxury Hotel

Single Room Apartment
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    Luxury Apartment Shared Bed
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      Deluxe Apartment, 1 Bedroom
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        Deluxe Apartment
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          Deluxe Triple Room
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            Triple Suite
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              Suite Deluxe
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                Triple room apartment
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                  Luxury Apartment - Pool View
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                      Top things to do in Tulum

                      Up to 10% off

                      Popular things to do

                      popular things to do

                      Frequently asked questions

                      Does Palms Tulum Luxury Hotel provide airport transfer?

                      Palms Tulum Luxury Hotel offers airport transfer service upon request! Additional costs may apply. To request, check the box on the booking form just before the payment page.

                      Does Palms Tulum Luxury Hotel offer shuttle service for getting around?

                      For your convenience when traveling around the city, Palms Tulum Luxury Hotel offers None right where you need it making it easy for you to get to places effortlessly.

                      Does Palms Tulum Luxury Hotel have a swimming pool?

                      While staying at Palms Tulum Luxury Hotel, you can delight in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.

                      Does Palms Tulum Luxury Hotel provide laundry services?

                      Yes! Palms Tulum Luxury Hotel offers laundry service at your convenience for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

                      Does Palms Tulum Luxury Hotel provide dry cleaning services?

                      Yes! Palms Tulum Luxury Hotel provides dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.

                      When was Palms Tulum Luxury Hotel built?

                      Palms Tulum Luxury Hotel was built in 2013.

                      How many rooms does Palms Tulum Luxury Hotel have?

                      Palms Tulum Luxury Hotel has a total of 9 rooms.

                      In which languages can Palms Tulum Luxury Hotel's employees communicate?

                      Palms Tulum Luxury Hotel can speak in 3 languages and supports popular languages such as English and Spanish for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

                      What do travelers like most about Palms Tulum Luxury Hotel?

                      Past visitors that stayed at Palms Tulum Luxury Hotel have given this property a rating of 10.0 for its exceptional location as the primary highlight for their stay.

                      What is the average rating that past Families with young children have given to Palms Tulum Luxury Hotel?

                      Past families with young children that have stayed at this property have given Palms Tulum Luxury Hotel an average rating of 10.0. You can look up more thorough customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

                      What time is check-in and check-out at Palms Tulum Luxury Hotel?

                      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated time frame may be charged an additional fee.

                      What is the closest airport to Palms Tulum Luxury Hotel?

                      The closest airport to Palms Tulum Luxury Hotel is Cancun International Airport, 110.0 km away.

                      More about Palms Tulum Luxury Hotel

                      More about Palms Tulum Luxury Hotel

                      Experience Luxury and Tranquility at Palms Tulum Luxury Hotel

                      Welcome to Palms Tulum Luxury Hotel, a hidden gem nestled in the heart of Tulum, Mexico. This 3.5-star hotel offers a serene and luxurious escape from the bustling city life, allowing you to unwind and rejuvenate amidst the breathtaking beauty of the Riviera Maya. With its prime location just 0.1 km from the city center, Palms Tulum Luxury Hotel provides easy access to the vibrant local culture and attractions, ensuring that your stay is both convenient and memorable. Step into a world of elegance and sophistication as you enter the hotel's meticulously designed interiors. With only 9 exquisitely appointed rooms, Palms Tulum Luxury Hotel offers an intimate and exclusive atmosphere, allowing you to indulge in privacy and tranquility. Each room is thoughtfully furnished with modern amenities and stylish decor, creating a harmonious blend of comfort and aesthetics. Whether you choose a spacious suite or a cozy deluxe room, you can expect nothing less than the utmost comfort and relaxation during your stay. At Palms Tulum Luxury Hotel, your satisfaction is our top priority. Our friendly and attentive staff is dedicated to providing exceptional service, ensuring that every aspect of your stay exceeds your expectations. Check-in is available from 03:00 PM, allowing you to settle in and start your vacation at your own pace. When it's time to bid farewell, you can enjoy a leisurely check-out until 12:00 PM, giving you ample time to savor your last moments in this tropical paradise. Families are warmly welcomed at Palms Tulum Luxury Hotel, as we believe that unforgettable experiences should be shared with loved ones. Children between the ages of 0 to 8 can stay free of charge, making it an ideal destination for a memorable family getaway. Whether you're exploring the ancient Mayan ruins, lounging by the pristine beaches, or discovering the vibrant local cuisine, Palms Tulum Luxury Hotel offers a perfect retreat for both adults and children alike. With its impeccable service, intimate ambiance, and convenient location, Palms Tulum Luxury Hotel is the perfect choice for discerning travelers seeking a luxurious and tranquil escape in Tulum. Book your stay with us today and experience the epitome of relaxation and indulgence.

                      Unwind and Indulge in Palms Tulum Luxury Hotel's Entertainment Facilities

                      At Palms Tulum Luxury Hotel, your relaxation and entertainment are our top priorities. In addition to our world-class spa and massage services, we offer a range of exceptional entertainment facilities to ensure you have a truly unforgettable stay. Step into our state-of-the-art fitness center and break a sweat with the latest exercise equipment. Whether you're looking to maintain your fitness routine or try something new, our fitness center is equipped to cater to all your needs. For those seeking some friendly competition, our hotel boasts a well-maintained tennis court. Challenge your travel companions to a match or engage in a solo game to improve your skills. The lush surroundings and serene atmosphere provide the perfect backdrop for an exhilarating game of tennis. After a day of adventure, unwind by our sparkling swimming pool. Take a refreshing dip in the crystal-clear waters or laze on the comfortable sun loungers while sipping on a tropical cocktail from our poolside bar. Our pool area is the ideal spot to soak up the sun and enjoy the vibrant ambiance of Palms Tulum Luxury Hotel. With our exceptional entertainment facilities, your stay at Palms Tulum Luxury Hotel will be filled with relaxation, fun, and unforgettable experiences.

                      Stay Active at Palms Tulum Luxury Hotel's Sports Facilities

                      At Palms Tulum Luxury Hotel, staying active and enjoying the great outdoors is a breeze with their fantastic sports facilities. Dive into the refreshing waters of the outdoor pool, perfect for a leisurely swim or a fun water workout. Surrounded by lush tropical gardens and comfortable loungers, this pool offers a tranquil oasis to relax and soak up the sun. For the fitness enthusiasts, Palms Tulum Luxury Hotel also offers a well-equipped gymnasium. Whether you prefer cardio exercises or strength training, this state-of-the-art facility has everything you need to maintain your fitness routine while on vacation. With modern equipment and a spacious layout, you can enjoy a satisfying workout and stay in shape during your stay. Additionally, the hotel provides a tennis court for guests who enjoy a friendly game or two. Grab a racket and challenge your friends or family to a thrilling match amidst the stunning natural surroundings. The well-maintained court offers a great opportunity to improve your tennis skills or simply have a fun-filled time. With its outdoor pool, gymnasium, and tennis court, Palms Tulum Luxury Hotel ensures that guests have plenty of options to stay active and make the most of their stay in Tulum, Mexico.

                      Convenience Facilities at Palms Tulum Luxury Hotel

                      Experience unparalleled convenience at Palms Tulum Luxury Hotel with its array of exceptional facilities. From the moment you step foot into this tropical oasis, you'll be greeted with a range of services designed to make your stay as comfortable as possible. For those who like to travel light, Palms Tulum offers a convenient laundry service, ensuring that your clothes are fresh and clean throughout your stay. Additionally, the hotel provides safety deposit boxes, allowing you to securely store your valuables and have peace of mind during your vacation. The dedicated concierge team at Palms Tulum is always on hand to assist you with any requests or inquiries you may have. Whether it's arranging transportation, booking tours, or recommending the best local attractions, their expertise ensures that your stay is tailored to your preferences. Stay connected with complimentary Wi-Fi available in public areas, allowing you to easily keep in touch with loved ones or catch up on work. Furthermore, all rooms at Palms Tulum come equipped with free Wi-Fi, ensuring that you're always connected and can share your incredible experiences with the world. For those in need of professional garment care, the hotel offers dry cleaning services, ensuring that your clothes are kept in pristine condition throughout your stay. Additionally, luggage storage facilities are available, allowing you to explore the beautiful surroundings of Tulum without the burden of carrying your bags. At Palms Tulum Luxury Hotel, convenience is at the forefront of your experience, allowing you to relax and enjoy all that this enchanting destination has to offer.

                      Convenient Transport Facilities at Palms Tulum Luxury Hotel

                      At Palms Tulum Luxury Hotel, we understand the importance of seamless travel experiences, which is why we offer a range of convenient transport facilities for our guests. Whether you're arriving at the airport or looking to explore the stunning attractions of Tulum, our hotel has got you covered. Start your journey with ease by taking advantage of our airport transfer service. Our friendly and professional staff will be waiting to greet you upon arrival and ensure a smooth transition to the hotel. If you're eager to discover the wonders of Tulum, our tour services can help you explore the region's natural beauty and cultural heritage. For those traveling with their own vehicles, we provide a secure and easily accessible car park. Additionally, our shuttle service offers hassle-free transportation to nearby attractions and popular destinations. If you prefer to have more flexibility during your stay, we also offer car hire services, allowing you to explore Tulum at your own pace. At Palms Tulum Luxury Hotel, we strive to make your travel experience as convenient and enjoyable as possible.

                      Indulge in Luxury with Palms Tulum's Exceptional Room Facilities

                      At Palms Tulum Luxury Hotel, every detail has been carefully considered to ensure a truly luxurious stay for our guests. Step into our well-appointed rooms and discover a world of comfort and convenience. Escape the heat of the Mexican sun and relax in the cool comfort of air-conditioned rooms. Whether you're visiting Tulum for leisure or business, our air conditioning ensures a pleasant temperature throughout your stay. Wrap yourself in the plush bathrobes provided and unwind after a long day of exploring the wonders of Tulum. Pamper yourself with the convenience of a hair dryer, available in every room. Say goodbye to bulky luggage and enjoy the freedom of packing light, knowing that you can easily dry and style your hair in the comfort of your own room. Step out onto your private balcony or terrace and soak in the breathtaking views of Tulum's natural beauty. Whether you prefer a serene sunrise or a romantic sunset, our balconies and terraces offer the perfect setting to relax and rejuvenate. Stay entertained with satellite/cable TV, featuring a wide range of channels for your viewing pleasure. Catch up on your favorite shows or tune in to the latest news from around the world. Keep your snacks and beverages cool and fresh with the convenience of a refrigerator in your room. Whether you're craving a refreshing drink or a midnight snack, our in-room refrigerators ensure that you have everything you need right at your fingertips. Experience the epitome of luxury at Palms Tulum Luxury Hotel, where our exceptional room facilities cater to your every need. Book your stay with us and indulge in a truly unforgettable experience.

                      Discover the Magic of Tulum

                      Nestled along the stunning coastline of the Riviera Maya in Mexico, Palms Tulum Luxury Hotel offers a truly enchanting escape in the heart of Tulum. Known for its pristine white sand beaches, crystal-clear turquoise waters, and lush tropical jungles, Tulum is a paradise waiting to be explored. Immerse yourself in the rich history and culture of this ancient Mayan city by visiting the nearby Tulum Ruins. Perched on a cliff overlooking the Caribbean Sea, these well-preserved ruins offer breathtaking views and a glimpse into the fascinating past of the Mayan civilization. After exploring the ruins, head to the nearby Gran Cenote, a natural sinkhole with crystal-clear waters, where you can swim, snorkel, and marvel at the underground wonders. For nature lovers, a visit to the Sian Ka'an Biosphere Reserve is a must. This UNESCO World Heritage Site is home to an incredible diversity of flora and fauna, including mangroves, coral reefs, and countless bird species. Explore the reserve by boat or kayak and be captivated by the untouched beauty of this ecological wonderland. After a day of adventure, unwind on the pristine beaches of Tulum and soak up the sun as you relax in paradise.

                      Traveling to Palms Tulum Luxury Hotel from Nearby Airports in Tulum, Mexico

                      Welcome to Palms Tulum Luxury Hotel, a stunning oasis nestled in the heart of Tulum, Mexico. To make your journey to our hotel as seamless as possible, we have curated a guide on how to get here from the nearest airports. If you are arriving at Cancun International Airport, the most common gateway to Tulum, you have several transportation options to choose from. The most convenient and comfortable way is to book a private transfer in advance. This will ensure a hassle-free experience as a professional driver will be waiting for you at the airport, ready to whisk you away to Palms Tulum Luxury Hotel in a luxurious vehicle. Alternatively, if you prefer a more budget-friendly option, you can take a shared shuttle or a public bus from Cancun International Airport to Tulum. The shared shuttles operate on a fixed schedule and will drop you off directly at our hotel. The public bus, on the other hand, is a more economical choice but may involve transfers and longer travel times. For those arriving at Cozumel International Airport, you can take a taxi or a shuttle to the ferry terminal, where you can catch a ferry to Playa del Carmen. From there, you can either take a bus or hire a private transfer to reach Tulum. Once you arrive in Tulum, our hotel is just a short distance away, offering a serene and luxurious retreat amidst the tropical beauty of the region. No matter which airport you choose to arrive at, rest assured that the journey to Palms Tulum Luxury Hotel will be worth it. Immerse yourself in the captivating beauty of Tulum and experience the ultimate luxury and relaxation at our hotel. Book your stay with us today and let us create unforgettable memories together.

                      Discover the Natural Wonders and Cultural Gems near Palms Tulum Luxury Hotel

                      Nestled in the heart of Tulum, Palms Tulum Luxury Hotel offers easy access to a diverse range of landmarks and attractions that will captivate your senses. Just a short distance away, you'll find the enchanting Cenote Beh-ha, a natural sinkhole surrounded by lush vegetation. Dive into its crystal-clear waters and marvel at the mesmerizing underground caves and rock formations. For those seeking a taste of local culture, a visit to parque la croc is a must. This vibrant park is a hub of activity, hosting various events and concerts throughout the year. Immerse yourself in the lively atmosphere as you stroll through its green spaces and admire the colorful artwork on display. History buffs will be intrigued by the nearby Temple of Doom, a Mayan archaeological site that offers a glimpse into the ancient civilization's rich past. Explore the well-preserved ruins and imagine the rituals and ceremonies that once took place within these sacred walls. After a day of adventure, unwind on Playa Pescadores, a picturesque beach just a stone's throw away from the hotel. Sink your toes into the soft sand, soak up the sun, or take a refreshing dip in the turquoise waters of the Caribbean Sea. Whether you're seeking natural wonders or cultural gems, Palms Tulum Luxury Hotel's prime location ensures that you'll have an unforgettable experience exploring the surrounding landmarks and attractions.

                      Conveniently Located Near Tulum Bus Station

                      Situated just a stone's throw away from the bustling Tulum Bus Station, Palms Tulum Luxury Hotel offers unparalleled convenience for travelers looking to explore the vibrant city of Tulum. The bus station serves as a major transportation hub, connecting visitors to various destinations within Mexico, making it an ideal choice for those who prefer to travel by public transport. From the hotel, guests can easily access the bus station on foot, allowing them to effortlessly embark on exciting day trips to nearby attractions or venture further afield to other cities in the region.

                      Indulge in a Culinary Adventure at Palms Tulum Luxury Hotel

                      Palms Tulum Luxury Hotel is surrounded by a plethora of dining options that will satisfy even the most discerning food enthusiasts. HOT Casual Food offers a laid-back atmosphere and a menu filled with delicious comfort food. El Pez Nativo is a must-visit for those craving authentic Mexican cuisine, with their flavorful dishes showcasing the best of the region's culinary traditions. Paladante is a hidden gem, known for its fusion of international flavors and creative presentation. Kibok is a popular choice for those seeking healthy and organic options, with their menu featuring a variety of fresh salads and juices. La Gira Rodizio is a carnivore's paradise, serving up mouthwatering Brazilian-style grilled meats. Taqueria La Riviera Costena is the place to go for mouthwatering tacos and other Mexican street food delights. Casa Banana offers a unique dining experience, with its rustic-chic ambiance and a menu that highlights locally sourced ingredients. Chalupa Cevicheria Suave y Tropical is a seafood lover's dream, serving up delectable ceviche and other seafood specialties. El Buen is a cozy restaurant that specializes in traditional Mexican dishes, perfect for a taste of authentic cuisine. And for those looking for a quick bite, Frog's Kitchen Food Truck is a popular spot serving up delicious street food favorites. With such a diverse range of culinary options just steps away from the hotel, guests at Palms Tulum Luxury Hotel are sure to embark on a culinary adventure like no other.

                      Shop 'til you drop in Tulum

                      Palms Tulum Luxury Hotel is located in the heart of Tulum, surrounded by a vibrant shopping scene. Just a short stroll away, you'll find a variety of unique boutiques and stores to satisfy your retail cravings. Explore the trendy fashion offerings at La Troupe and La Lupita Boutique, where you can discover stylish clothing and accessories. For those seeking unique fragrances, La Perfumeria is a must-visit, showcasing a wide range of scents from local and international perfumers. If you're in the mood for some authentic Mexican crafts, head to Artesanias Sol Maya, where you can find beautiful handmade souvenirs and traditional artwork. Don't miss the opportunity to browse the eclectic collection of art and design at Cachay Gallery, or indulge your love for cycling at Iguana Bike Shop. MexicArte and LassaH Ethnic Design Made with Love are also worth a visit, offering a curated selection of Mexican-inspired home decor and fashion items. With such a diverse range of shopping options right at your doorstep, Palms Tulum Luxury Hotel is the perfect base for a retail therapy getaway in Tulum.

                      Unforgettable Luxury and Exceptional Service at Palms Tulum Luxury Hotel

                      Discover a world of unparalleled luxury and exceptional service at Palms Tulum Luxury Hotel. With an impressive overall rating of 9.3, this exquisite hotel has garnered rave reviews from satisfied guests who have experienced the ultimate in comfort and relaxation. Offering incredible value for money, Palms Tulum Luxury Hotel has received a remarkable rating of 9.3 for its exceptional value, ensuring that guests can indulge in a truly luxurious experience without breaking the bank. One of the standout features of Palms Tulum Luxury Hotel is its outstanding cleanliness, with a perfect rating of 10.0. Impeccably maintained and meticulously cared for, the hotel ensures that every corner is spotless, providing guests with a pristine and hygienic environment to enjoy their stay. From the sparkling clean rooms to the immaculate public areas, every aspect of this hotel is designed to exceed expectations and create a truly unforgettable experience. Nestled in a prime location, Palms Tulum Luxury Hotel has received a perfect rating of 10.0 for its enviable location. Situated in the heart of Tulum, guests are treated to breathtaking views of the surrounding natural beauty, including lush tropical gardens and crystal-clear turquoise waters. With easy access to the stunning beaches and popular attractions, guests can immerse themselves in the vibrant culture and natural wonders of Tulum, making their stay at Palms Tulum Luxury Hotel truly unforgettable.

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                      Amenities and facilities



                      Languages spoken
                      • English
                      • Italian
                      • Spanish
                      Internet access
                      • Free Wi-Fi in all rooms!
                      • Internet
                      • Wi-Fi in public areas
                      Things to do, ways to relax
                      • Massage
                      • Swimming pool [outdoor]
                      • Tours
                      Dining, drinking, and snacking
                      • Breakfast [free]
                      Services and conveniences
                      • Concierge
                      • Dry cleaning
                      • Elevator
                      • Laundry service
                      • Luggage storage
                      • Safety deposit boxes
                      • Smoking area
                      For the kids
                      • Babysitting service
                      • Family room
                      • Pets allowed
                      Getting around
                      • Airport transfer
                      • Car park [on-site]
                      • Rental car
                      • Shuttle service
                      Sports equipment rental
                      • Bicycle rental


                      South Scorpion Street and Andromeda Street., Tulum, Tulum, Mexico, 77780


                      Property policies

                      Children and extra beds

                      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

                      All children are welcome.

                      Children 0-8 year(s)
                      Stay for free if using existing bedding.
                      If you need an extra bed, it will incur an additional charge.
                      Guests 9 years and older are considered as adults
                      Must use an extra bed which will incur an additional charge.
                      • When booking more than 5 rooms, different policies and additional supplements may apply.

                      Some helpful facts

                      • Check-in from15:00
                      • Check-out until12:00
                      Getting around
                      • Distance from city center0.1 Km
                      • Travel time to airport (minutes)100
                      The property
                      • Number of floors3
                      • Number of rooms 9
                      • Room voltage120
                      • Year property opened2013

                      Reviews of Palms Tulum Luxury Hotel from real guests

                      Value for money9.3
                      High score for Tulum
                      9+ Exceptional (2)
                      8-9 Excellent (1)
                      7-8 Very Good (0)
                      6-7 Good (0)
                      <6 Below Expectation (0)
                      Guest Type

                      Show reviews that mention 

                      Showing 3 verified guest comments
                      Patty from United States
                      Stayed 1 night in July 2016

                      Great stay'”

                      What a great place. It was a condo in a hotel. There was a living room, dining area, kitchen ready if you wanted to cook, a bedroom with a king size comfy bed and a nice size bathroom. The pool looked very inviting and each room had its own balcony. The staff were excellent- professional, friendly, and very helpful. When I return to Tulum, Palms is where I will stay!

                      Reviewed August 02, 2016
                      Javier from Mexico
                      Family with young children
                      Stayed 2 nights in August 2019

                      Excelente hotel”

                      Excelente hotel en todos los sentidos, muy limpio, cerca de la avenida principal, gran atencion y mchas amenidades

                      Reviewed August 16, 2019
                      Hyunkook from South Korea
                      Stayed 1 night in September 2019

                      다 좋지만,,이곳은 호텔이 아니라 콘도입니다..”

                      오후 늦게 도착하면 직원이 없습니다..그래서 불편했습니다..모기에 물리고 짜증나는상황에 기다리고,, 그래도 숙소는 좋더군요

                      Reviewed September 25, 2019
                      This is a popular property. Don't miss out!

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