Pan Pacific Melbourne

5 stars out of 5
2 Convention Centre Place , Melbourne CBD, Melbourne, Australia, 3000 - See map

Experience vibrant Melbourne at Pan Pacific Melbourne. Perfect for two travelers, this luxury hotel is located in the CBD, close to attractions, dining options, and cultural hotspots. Enjoy in-room dining, an on-site casino, and complimentary Wi-Fi. Select rooms offer breathtaking views of the city, harbor, or river. Explore famous landmarks like Flinders Street Railway Station, Block Arcade, and Hosier Lane. Immerse yourself in Melbourne with curated tours. Shop at South Wharf DFO and attend events at the Melbourne Convention and Exhibition Centre. Stay in style and comfort at Pan Pacific Melbourne! [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Sparkling clean

Located in heart of Melbourne

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurant

Bar

Golf course (within 3 km)

Airport transfer

Your dates are popular among travelersPopular destination! Properties in Melbourne are being booked every minute!
See map

9.1Exceptional

Location rating score

Exceptional location - 350 meters from city center
Popular neighborhood
Excellent for walking
More details on walking
Walkable places
DFO South Wharf
70 m
Melbourne Maritime Museum
190 m
Melbourne Convention and Exhibition Centre
190 m
Seafarers Bridge
200 m
Polly Woodside - Melbourne's Tall Ship Story
250 m
Popular landmarks
SEA LIFE Melbourne Aquarium
830 m
Eureka Skydeck
1.3 km
National Gallery of Victoria
1.6 km
Block Arcade
1.7 km
Queen Victoria Market
2.0 km
Closest landmarks
South Wharf Retail Car Park
200 m
Exhibition Centre Underground Parking
300 m
Mission to Seafarers
320 m
Kangan Institute
400 m
World Trade Centre
430 m
Value for money8.8
Distance to city center1 km
Location rating9.1
Nearest airportEssendon Airport (MEB)
Distance to airport11.9 km

Rooms available at Pan Pacific Melbourne

Excellent
Room comfort & quality

9

2-Bedroom Bay View Suite
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  • Room size: 76 m²/818 ft²
  • Harbor view
  • 1 king bed & 1 king bed or ...
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Deluxe King
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  • Room size: 38 m²/409 ft²
  • Bay view
  • 1 king bed
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Deluxe Twin
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  • Room size: 38 m²/409 ft²
  • Bay view
  • 2 single beds
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Yarra Suite
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  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed
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2-Bedroom City Skyline View Suite
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  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed & 1 king bed or ...
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Panoramic Suite
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  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
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Pacific Club King
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  • Room size: 38 m²/409 ft²
  • River view
  • 1 king bed
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Premier King City Skyline View Room
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  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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Panoramic Suite with Club Lounge Access
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  • Room size: 68 m²/732 ft²
  • River view
  • 1 king bed
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Family Queen Room
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  • Room size: 38 m²/409 ft²
  • Bay view
  • 1 queen bed and 1 single be...
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Frequently asked questions

What dining options are provided at Pan Pacific Melbourne?

Start out your holiday with Pan Pacific Melbourne's accessible cuisine and dining options which includes a range of options such as International cuisine, Western cuisine,and Vegetarian restaurant for you to select from.

Does Pan Pacific Melbourne have a fitness center?

Pan Pacific Melbourne features free 24-hour fitness center that is ideally located at the tip of your finger, allowing you to get your daily workout in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Does Pan Pacific Melbourne provide dry cleaning services?

Yes! Pan Pacific Melbourne features dry cleaning service that is available all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

How many floors does Pan Pacific Melbourne have?

Pan Pacific Melbourne has a total of 15 floors.

How long do travelers normally stay at Pan Pacific Melbourne?

Verified past guests that have stayed at Pan Pacific Melbourne had an average nightly stay of 2 nights at this property.

What is the typical rating that past Business travelers' have given to Pan Pacific Melbourne?

Verified business travelers that have stayed at this property have given Pan Pacific Melbourne an average rating of 8.8. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Pan Pacific Melbourne?

Past group travelers that have stayed at this property have given Pan Pacific Melbourne an average rating of 9.0. You can look up more detailed customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What dining places are nearby Pan Pacific Melbourne?

Pan Pacific Melbourne’s local neighborhood is Melbourne CBD which includes popular restaurants such as Pho A Gogo, Vue de monde, and The Meat & Wine Co Southbank.

What popular shopping locations are in close proximity to Pan Pacific Melbourne?

Shopping options in Pan Pacific Melbourne’s Melbourne CBD neighborhood consists of Block Arcade and Melbourne Central.

What time is check-in and check-out at Pan Pacific Melbourne?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified hours may be charged an additional fee.

Is breakfast offered at Pan Pacific Melbourne?

Wake up to an exceptional buffet, a la carte, and continental breakfast at Pan Pacific Melbourne. Guests can enjoy breakfast offered with an additional charge of 46 AUD for adults and 23 AUD for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

More about Pan Pacific Melbourne

More about Pan Pacific Melbourne

Experience Luxury and Convenience at Pan Pacific Melbourne

Nestled in the heart of Melbourne, Australia, Pan Pacific Melbourne offers a luxurious and convenient stay for both leisure and business travelers. With its prime location just 1 kilometer away from the vibrant city center, guests can easily explore the city's iconic landmarks, cultural attractions, and bustling shopping districts. This 5-star hotel boasts a total of 396 elegantly designed rooms, ensuring a comfortable and memorable experience for every guest. Pan Pacific Melbourne is a contemporary hotel that seamlessly blends modern sophistication with timeless elegance. The hotel underwent a renovation in 2018, ensuring that guests can enjoy the latest in comfort and style. From the moment you step into the grand lobby, you'll be greeted by a warm and welcoming atmosphere, with friendly staff ready to assist you with any request. Check-in at Pan Pacific Melbourne begins at 3:00 PM, allowing you to settle into your room and start your Melbourne adventure at your own pace. The spacious and well-appointed rooms provide a tranquil sanctuary in the midst of the bustling city. Each room is equipped with modern amenities and features, ensuring a comfortable and convenient stay. Whether you're traveling for business or leisure, you'll find everything you need for a relaxing and productive stay. For families traveling with children, Pan Pacific Melbourne offers a child-friendly policy. Children between the ages of 2 to 12 can stay free of charge, making it an ideal choice for a family getaway. The hotel's thoughtful amenities and services cater to the needs of both adults and children, ensuring a memorable and enjoyable stay for the whole family. As you bid farewell to Pan Pacific Melbourne, check-out time is until 11:00 AM, allowing you to have a leisurely morning before your departure. If you have any special requests or need assistance with transportation, the attentive staff is always ready to assist you. The hotel's proximity to the airport, just 30 minutes away, ensures a hassle-free journey as you continue your travels. Experience the perfect blend of luxury, convenience, and warm hospitality at Pan Pacific Melbourne. Whether you're visiting Melbourne for business or pleasure, this 5-star hotel offers a truly exceptional stay in the heart of the city.

Unwind and Indulge: Entertainment Facilities at Pan Pacific Melbourne

At Pan Pacific Melbourne, you'll find a plethora of entertainment options to make your stay truly unforgettable. Whether you're in the mood for shopping, gaming, or simply relaxing with a drink, this hotel has it all. Indulge in a retail therapy session at the nearby shops, where you can browse through a variety of high-end fashion brands, trendy boutiques, and unique local stores. From designer labels to one-of-a-kind souvenirs, there's something to suit every taste and style. For those feeling lucky, the hotel's proximity to a renowned casino offers the perfect opportunity to try your hand at a game of chance. Step into a world of excitement and glamour as you explore the thrilling array of slot machines, table games, and poker rooms. Whether you're a seasoned gambler or a novice looking to test your luck, the casino promises an exhilarating experience for all. After a day of exploration and excitement, unwind at the hotel's stylish bar, where expert mixologists craft a range of tantalizing cocktails and beverages. Sip on a refreshing concoction as you soak in the vibrant ambiance and enjoy the company of fellow travelers. If you prefer a more laid-back setting, head to the shared lounge/TV area, where plush seating and state-of-the-art televisions await. Catch up on your favorite shows, watch a thrilling sports match, or simply relax with a book in this cozy and inviting space. With its diverse range of entertainment facilities, Pan Pacific Melbourne ensures that every moment of your stay is filled with enjoyment and relaxation. Whether you're a shopaholic, a gaming enthusiast, or simply looking for a place to unwind, this hotel has everything you need for an unforgettable experience.

Stay Active at Pan Pacific Melbourne's State-of-the-Art Fitness Center

Pan Pacific Melbourne offers a range of top-notch sports facilities to ensure that guests can stay active and maintain their fitness routines during their stay. The hotel boasts a state-of-the-art fitness center equipped with modern exercise machines and equipment, making it the perfect place to work up a sweat. Whether you prefer cardio workouts or strength training, the fitness center at Pan Pacific Melbourne has everything you need to achieve your fitness goals. What sets Pan Pacific Melbourne apart is that their fitness center is not only well-equipped but also free for all guests to use. This means you can enjoy a workout without having to worry about any additional charges. Plus, with the fitness center open 24 hours a day, you have the flexibility to exercise at any time that suits your schedule. Whether you're a fitness enthusiast or just looking to squeeze in a quick workout during your stay, the fitness center at Pan Pacific Melbourne is sure to exceed your expectations. So, pack your workout gear and get ready to break a sweat in this top-notch facility.

Convenience at Your Fingertips: Pan Pacific Melbourne's Exceptional Facilities

Pan Pacific Melbourne offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, you can indulge in delicious meals or snacks at any time of the day, right in the comfort of your own room. The hotel also provides laundry service, allowing you to effortlessly keep your clothes fresh and clean throughout your stay. For added convenience, Pan Pacific Melbourne offers safety deposit boxes, ensuring the security of your valuable belongings. The dedicated concierge team is always ready to assist you with any requests or inquiries you may have, providing personalized service to make your stay even more enjoyable. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily keep in touch with loved ones or catch up on work. The hotel also offers an executive lounge access, where you can relax and unwind in a sophisticated setting. Other convenient facilities include express check-in/check-out, luggage storage, and a convenience store, making it effortless to settle in and explore the vibrant city of Melbourne. With daily housekeeping, you can expect a clean and tidy room every day of your stay. Pan Pacific Melbourne truly goes above and beyond to provide exceptional convenience facilities, ensuring a memorable and stress-free experience for all guests.

Convenient Transport Facilities at Pan Pacific Melbourne

Pan Pacific Melbourne offers a range of convenient transport facilities to ensure a seamless stay for guests. For those arriving by air, the hotel provides airport transfer services, allowing guests to start their journey to the hotel in comfort and style. The friendly and professional staff will be waiting to greet guests at the airport and assist with their luggage, making the transition from the airport to the hotel a breeze. In addition to airport transfers, Pan Pacific Melbourne also offers a variety of other transport options. Guests can take advantage of the hotel's shuttle service, which provides convenient transportation to popular attractions and shopping districts in the city. For those who prefer to explore at their own pace, the hotel offers car hire services, allowing guests to easily navigate Melbourne and its surrounding areas. Parking is also made easy at Pan Pacific Melbourne. The hotel offers both valet parking and self-parking options, ensuring that guests have a hassle-free experience when it comes to finding a parking spot. Additionally, for guests who prefer to use taxis, the hotel provides a taxi service, making it easy to get around the city. For those looking to book tours or purchase tickets to attractions, the hotel offers a ticket service, allowing guests to conveniently plan their itinerary without any hassle. It's worth noting that car park charges are applied for guests who choose to park their vehicles at the hotel. With its comprehensive range of transport facilities, Pan Pacific Melbourne ensures that guests can easily explore the vibrant city of Melbourne and its surrounding areas, making their stay a memorable one.

Luxurious Room Facilities at Pan Pacific Melbourne

Indulge in a world of luxury and comfort with the exceptional room facilities at Pan Pacific Melbourne. Step into your elegantly designed room and be greeted by the refreshing coolness of the air conditioning, ensuring a comfortable stay regardless of the weather outside. Wrap yourself in the soft bathrobes provided, adding an extra touch of relaxation to your stay. Stay up-to-date with the latest news and events with the complimentary daily newspaper delivered right to your doorstep. For your entertainment, enjoy a wide selection of in-house movies on the television provided. Get ready for a night out in Melbourne with the convenience of a hair dryer at your disposal. Quench your thirst with the well-stocked mini bar, offering a variety of refreshing beverages. Step out onto your private balcony or terrace and soak in the breathtaking views of the cityscape. Unwind after a long day of exploring with the satellite/cable TV, offering a range of channels to choose from. Keep your drinks and snacks chilled in the refrigerator, perfect for satisfying those late-night cravings. With these exceptional room facilities, Pan Pacific Melbourne ensures a memorable and luxurious stay for every guest.

Indulge in Culinary Delights at Pan Pacific Melbourne

At Pan Pacific Melbourne, guests are treated to a delightful array of dining options that cater to every palate and preference. Whether you are in the mood for a quick bite, a leisurely meal, or a gourmet feast, our dining facilities are sure to satisfy your cravings. Start your day off right with a scrumptious breakfast buffet, offering a wide selection of both hot and cold dishes to fuel your day of exploration. From fluffy pancakes and crispy bacon to fresh fruits and pastries, there is something for everyone to enjoy. For those who prefer a lighter option, a continental breakfast is also available. Throughout the day, guests can indulge in the convenience of 24-hour room service, ensuring that delicious meals and snacks are just a phone call away. Whether you are craving a late-night snack or a full-course dinner in the comfort of your room, our dedicated staff is always ready to deliver a delectable dining experience. For a more vibrant atmosphere, head to our coffee shop, where you can enjoy a freshly brewed cup of coffee or tea paired with a selection of pastries and light bites. The cozy ambiance and friendly service make it the perfect spot to catch up with friends or relax with a good book. When it comes to dinner, our restaurant offers an enticing menu of international and local cuisine, prepared with the finest ingredients and expertly crafted by our talented chefs. From succulent steaks and seafood to flavorful vegetarian options, every dish is a culinary masterpiece that will leave you wanting more. With our exceptional dining facilities, Pan Pacific Melbourne ensures that every meal is a memorable experience, leaving guests satisfied and craving to return for more.

Luxurious and Spacious Rooms at Pan Pacific Melbourne

Experience the epitome of luxury at Pan Pacific Melbourne with their stunning range of room offerings. From the spacious 2-Bedroom Bay View Suite and 2-Bedroom City Skyline View Suite, perfect for families or groups, to the elegant Deluxe King and Deluxe Twin rooms, there is something to suit every traveler's needs. The Family Queen Room is ideal for those seeking a comfortable and cozy stay, while the Pacific Club King offers a touch of exclusivity and indulgence. For breathtaking views and ultimate relaxation, the Panoramic Suite and Yarra Suite are the perfect choices. Book your stay at Pan Pacific Melbourne through Agoda to enjoy the best prices and a hassle-free experience. With Agoda's user-friendly platform, you can easily find the perfect room at the best rates, ensuring a memorable stay at Pan Pacific Melbourne.

Explore the Vibrant Melbourne CBD

Welcome to the heart of Melbourne, Australia - the bustling Central Business District (CBD). Pan Pacific Melbourne is perfectly situated in this vibrant area, offering guests the ideal base to explore all that the city has to offer. Immerse yourself in the city's rich culture and history as you wander through the charming laneways, adorned with street art and filled with hidden cafes and boutiques. Indulge in a shopping spree at the iconic Bourke Street Mall, home to an array of high-end fashion brands and department stores. Food enthusiasts will be delighted by the diverse culinary scene in the CBD. From trendy rooftop bars to award-winning restaurants, there is something to satisfy every palate. Don't miss the chance to try Melbourne's famous coffee culture, with countless cafes serving up expertly brewed cups of java. With its central location, the Melbourne CBD also offers easy access to major attractions. Take a stroll along the picturesque Yarra River or visit the stunning Royal Botanic Gardens for a peaceful retreat amidst the urban hustle. Sports lovers can catch a game at the iconic Melbourne Cricket Ground or explore the National Sports Museum. Whether you're a culture enthusiast, a foodie, a shopaholic, or simply looking to soak up the vibrant atmosphere, the Melbourne CBD has it all. And with Pan Pacific Melbourne as your luxurious home away from home, you're guaranteed an unforgettable stay in this dynamic city.

Convenient Transportation Options from Melbourne Airports to Pan Pacific Melbourne

Located in the heart of Melbourne CBD, Pan Pacific Melbourne offers a luxurious and convenient stay for travelers visiting this vibrant city. Upon arrival at Melbourne, you have several transportation options to reach the hotel effortlessly. If you arrive at Melbourne Airport (also known as Tullamarine Airport), the most convenient way to reach Pan Pacific Melbourne is by taking a taxi or a ride-sharing service. The journey takes approximately 30 minutes, depending on the traffic conditions. Alternatively, you can opt for the SkyBus, an express bus service that operates between the airport and the city center. The SkyBus departs every 10 minutes and offers comfortable seating, free Wi-Fi, and ample luggage space. Once you reach Southern Cross Station, which is just a short walk away from the hotel, you can easily continue your journey on foot. For those arriving at Avalon Airport, located about 50 kilometers southwest of Melbourne CBD, the most convenient option is to take a taxi or a ride-sharing service directly to Pan Pacific Melbourne. The journey typically takes around 45 minutes, depending on the traffic situation. Another option is to book a shuttle bus service, which operates between Avalon Airport and various locations in Melbourne CBD. The shuttle buses offer a cost-effective and hassle-free transportation option, dropping you off near the hotel. No matter which airport you arrive at, reaching Pan Pacific Melbourne is a breeze with the various transportation options available. With its prime location in Melbourne CBD and its luxurious amenities, Pan Pacific Melbourne is the perfect choice for both business and leisure travelers seeking a comfortable and convenient stay in this vibrant city.

Discover Melbourne's Iconic Landmarks near Pan Pacific Melbourne

Located in the heart of Melbourne, Pan Pacific Melbourne offers easy access to some of the city's most iconic landmarks and attractions. Just a short stroll away, you'll find yourself at the bustling Queen Victoria Market, where you can immerse yourself in a vibrant atmosphere and explore a wide array of fresh produce, local crafts, and delicious street food. For breathtaking views of Melbourne's skyline, head to the nearby Eureka Skydeck. As the tallest building in the southern hemisphere, this observation deck offers panoramic views that stretch as far as the eye can see. You can also visit the National Gallery of Victoria, a haven for art enthusiasts, and admire its impressive collection of Australian and international artworks. If you're looking for a family-friendly activity, SEA LIFE Melbourne Aquarium is just a stone's throw away. Immerse yourself in an underwater world and get up close with fascinating marine creatures. For a taste of Melbourne's history, visit the Old Melbourne Gaol, where you can learn about the city's dark past and even explore the cells that once housed notorious criminals. Literature lovers will appreciate a visit to the State Library Victoria, which houses a vast collection of books and manuscripts. Federation Square, a vibrant cultural precinct, is also nearby and offers a range of entertainment options, including art exhibitions, live music, and outdoor events. For those seeking a bit of excitement, Southbank is just a short walk away, with its lively atmosphere, waterfront promenade, and an array of dining and entertainment options. And if you're feeling lucky, Crown Casino awaits with its world-class gaming facilities and renowned restaurants. Art enthusiasts and Instagram lovers will be delighted to explore Hosier Lane, a vibrant laneway filled with colorful street art and graffiti. This ever-changing outdoor gallery is a must-visit for anyone looking to capture the essence of Melbourne's urban culture. With its prime location, Pan Pacific Melbourne offers the perfect base for exploring these iconic landmarks and attractions, ensuring an unforgettable stay in the vibrant city of Melbourne.

Convenient Public Transport Stations near Pan Pacific Melbourne

Located in the heart of Melbourne, Pan Pacific Melbourne offers easy access to a range of public transport options. With Flagstaff Railway Station, Parliament Railway Station, and Southern Cross Railway Station all within walking distance, getting around the city couldn't be easier. Whether you're heading to the iconic Flinders Street Railway Station, exploring the vibrant streets of Melbourne on the City Circle Tram, or catching a Yarra Tram to discover the city's hidden gems, you'll find yourself conveniently connected to all the major transport hubs. Additionally, the Russell St - Stop 7 tram stop is just a stone's throw away, providing even more convenience for exploring the city at your own pace. With a plethora of transport options at your doorstep, Pan Pacific Melbourne is the perfect base for your Melbourne adventures.

A Gastronomic Paradise

Pan Pacific Melbourne is situated in the heart of Melbourne, surrounded by a plethora of dining options that will satisfy even the most discerning food lovers. From the aromatic and flavorful Vietnamese cuisine at Pho A Gogo to the sizzling hotpots at David's Hotpot, there is something to tantalize every taste bud. For those craving a taste of international flavors, Universal Restaurant offers a diverse menu that showcases culinary delights from around the world. Supernormal is a must-visit for lovers of modern Asian cuisine, while ChangGo Korean BBQ is perfect for those who enjoy the interactive dining experience of grilling their own meat. Dodee Paidang is renowned for its authentic Thai street food, while San Telmo is the go-to destination for mouthwatering Argentinian steaks. Pasta lovers will rejoice at the delectable offerings of Tipo 00 and Osteria Ilaria, while those looking for a vibrant atmosphere can head to Arbory Bar & Eatery for refreshing cocktails and a stunning view of the Yarra River. With such a diverse and vibrant dining scene right at its doorstep, Pan Pacific Melbourne truly offers a gastronomic paradise for guests to indulge in.

Shop 'til You Drop in Melbourne

Pan Pacific Melbourne is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just steps away from the hotel, you'll find a treasure trove of unique boutiques and stores. Discover the latest fashion trends at Anna Thomas Shop and Melbournestyle, where you can find stylish clothing and accessories that perfectly capture the city's vibrant and eclectic style. For music enthusiasts, Basement Discs is a must-visit, offering an extensive collection of vinyl records and CDs. Book lovers will be delighted by the selection at Hill of Content Shop and Collected Works Bookshop, where you can browse through shelves filled with literary gems. Indulge your sweet tooth at Haigh's Chocolates Collins Street, where you can sample delectable handmade chocolates. If you're a fan of retro fashion and collectables, don't miss OTC retro clothing and collectables, a store filled with unique vintage finds. Chiodo Shop and Quick Brown Fox are perfect for those looking for quirky home decor and gifts. And for those who appreciate beautifully crafted and unique pieces, Bison Shop offers a stunning selection of Australian-made ceramics and homewares. With such a diverse range of shopping options right at your doorstep, Pan Pacific Melbourne is the ideal choice for a memorable shopping getaway in Melbourne.

Luxury at an Affordable Price: Pan Pacific Melbourne's Room Rates Compared to the Average in Melbourne

Experience the epitome of luxury without breaking the bank at Pan Pacific Melbourne. With an average room rate of just $228, this five-star hotel offers unparalleled value for money. In comparison, the average price of a hotel room in Melbourne is $137, making Pan Pacific Melbourne an exceptional choice for those seeking a premium experience at an affordable price. Step into a world of elegance and sophistication as you enter your spacious and well-appointed room at Pan Pacific Melbourne. Each room is meticulously designed to provide the utmost comfort and convenience, featuring modern amenities and stylish furnishings. From the plush bedding to the stunning city views, every detail has been carefully curated to ensure a memorable stay. Indulge in the hotel's world-class facilities, including a state-of-the-art fitness center, a relaxing spa, and a rooftop pool with panoramic views of Melbourne's skyline. With attentive and friendly staff ready to cater to your every need, you'll feel like royalty throughout your stay. Don't miss the opportunity to experience luxury at an unbeatable price at Pan Pacific Melbourne.

Outstanding Customer Service and Comfortable Accommodation

Pan Pacific Melbourne in Melbourne, Australia, has garnered a multitude of positive customer reviews for its exceptional service and comfortable accommodations. Guests have raved about the friendly and welcoming staff, who go above and beyond to ensure a memorable stay. The hotel's location is also highly praised, offering easy access to the city and its attractions. One of the standout features of Pan Pacific Melbourne is its super comfy beds. Guests have consistently praised the quality of sleep they experience, thanks to the plush and cozy beds provided in each room. The rooms themselves are described as lovely and spacious, with a great size that allows for a comfortable and relaxing stay. The cleanliness of the hotel is also highly regarded by guests. The property is meticulously maintained, with a focus on cleanliness that is evident throughout. From the spotless rooms to the well-kept common areas, guests appreciate the attention to detail and the high standards of cleanliness upheld by the hotel's staff. Overall, Pan Pacific Melbourne is a beautiful hotel that offers outstanding customer service, comfortable accommodations, and a convenient location for guests to enjoy their stay in Melbourne.

Exceptional Customer Ratings at Pan Pacific Melbourne

Pan Pacific Melbourne is a hotel that consistently receives outstanding customer ratings, making it a top choice for travelers seeking a memorable stay in Melbourne, Australia. With an overall rating of 8.9, guests are consistently impressed with the hotel's exceptional service and attention to detail. One aspect that stands out in the customer reviews is the hotel's value for money. With a rating of 8.7, guests appreciate the affordable rates without compromising on quality. The hotel offers a range of facilities that cater to both leisure and business travelers, earning it an impressive rating of 8.7. From a well-equipped fitness center to a luxurious spa, guests have everything they need for a comfortable and enjoyable stay. The food and dining options at Pan Pacific Melbourne also receive high praise, with a rating of 8.1. Guests can indulge in a variety of culinary delights, from delectable international cuisine to local specialties. The hotel's commitment to cleanliness is evident in its impressive rating of 9.2. Guests consistently mention the spotless rooms and well-maintained common areas, ensuring a pleasant and hygienic environment throughout their stay. Located in the heart of Melbourne, Pan Pacific Melbourne enjoys a prime location that earns it a rating of 9.0. Guests can easily explore the city's vibrant attractions, including iconic landmarks, shopping districts, and cultural hotspots. The hotel's comfortable accommodations also receive high marks, with a rating of 9.0. Guests can relax in spacious rooms with modern amenities, ensuring a restful and rejuvenating experience. Lastly, the staff performance at Pan Pacific Melbourne is highly regarded, with a rating of 9.1. Guests consistently mention the warm and friendly demeanor of the hotel's staff, who go above and beyond to ensure a memorable stay. From the front desk to the housekeeping team, every member of the staff is dedicated to providing exceptional service and creating a welcoming atmosphere. With its exceptional customer ratings across various categories, Pan Pacific Melbourne is a hotel that consistently exceeds expectations. Whether you're traveling for business or leisure, this hotel offers a truly memorable experience in the heart of Melbourne.

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Amenities and facilities

Excellent8.8

Facilities

Most talked about facilities
Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Latvian
  • Polish
  • Portuguese
  • Russian
  • Sinhala
  • Spanish
  • Thai
  • Turkish
  • Vietnamese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Computer station
  • Fitness center
  • Gym/fitness
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Full american breakfast
  • International cuisine in restaurant
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurants
  • Room service [24-hour]
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathtub
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dishwasher
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Microwave
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site
Dock 37 Bar and Kitchen
  • Cuisine: Seafood
  • Menu: Buffet

Location

2 Convention Centre Place , Melbourne CBD, Melbourne, Australia, 3000

Exceptional9.1

Location

Airports
  • Essendon Airport (MEB)
    11.9 km
  • Melbourne Airport (MEL)
    19.9 km
Public transportation
  • Public Transportation Victoria
    610 m
  • Southern Cross Railway Station
    790 m
Hospital or clinic
  • Capsule Pharmacy
    500 m
Shopping
  • Block Arcade
    1.7 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • SEA LIFE Melbourne Aquarium
    830 m
  • Eureka Skydeck
    1.3 km
  • National Gallery of Victoria
    1.6 km
  • Block Arcade
    1.7 km
  • Queen Victoria Market
    2.0 km
  • Shrine of Remembrance
    2.1 km
  • Royal Botanic Gardens Victoria
    2.3 km
  • Melbourne Cricket Ground (MCG)
    2.8 km
  • Melbourne Museum
    3.1 km
  • Melbourne Zoo
    4.6 km
Nearby landmarks
  • DFO South Wharf
    70 m
  • Melbourne Maritime Museum
    190 m
  • Melbourne Convention and Exhibition Centre
    190 m
  • South Wharf Retail Car Park
    200 m
  • Seafarers Bridge
    200 m
  • Polly Woodside - Melbourne's Tall Ship Story
    250 m
  • Polly Woodside
    260 m
  • Exhibition Centre Underground Parking
    300 m
  • Mission to Seafarers
    320 m
  • Kangan Institute
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)30
  • Airport transfer fee110 AUD
Extras
  • Daily Internet/Wi-Fi fee0 AUD
  • Breakfast charge (unless included in room price)46 AUD
The property
  • Year property opened2009
  • Number of floors15
  • Room voltage240
  • Number of rooms 396
  • Most recent renovation2018
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name75118585792
Parking
  • Daily parking fee65 AUD

Property announcements

Hotel is officially certified by the Global Sustainable Tourism Council (GSTC)

Reviews of Pan Pacific Melbourne from real guests

Provided by verified guests of

Agoda logo
8.9
  • Cleanliness score 9.2 out of 10 and is a high score in Melbourne
    Cleanliness9.2
  • Location score 9.1 out of 10
    Location9.1
  • Service score 9.1 out of 10 and is a high score in Melbourne
    Service9.1
  • Room comfort and quality score 9 out of 10 and is a high score in Melbourne
    Room comfort and quality9.0
  • Facilities score 8.8 out of 10 and is a high score in Melbourne
    Facilities8.8
  • Value for money score 8.8 out of 10 and is a high score in Melbourne
    Value for money8.8
High score for Melbourne
Rating
9+ Exceptional (844)
8-9 Excellent (263)
7-8 Very Good (207)
6-7 Good (60)
<6 Below Expectation (79)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 1,453 verified guest comments
12345
10.0
Exceptional
Natalie from Australia
Business traveler
Premier King City Skyline View Room
Stayed 4 nights in May 2024

Superb hotel in superb location!”

Stayed for 4 nights for a work roadshow. Closest hotel to Exhibition Centre with direct access especially being a female solo traveller, this was superb. The hotel room (king deluxe) has the best views on Melbourne down The Yarra River, mesmerising. The bed is incredibly comfortable, great soundproofing between rooms. The hotel was full and I did not hear a thing. Huge bathroom with walk in shower, big bath, lighted makeup mirror, separate toilet and divine Balmain amenities. The room had a huge working desk, corner velvet super comfy chair to relax in. Tv with cable/foxtel etc and a wellness channel. Coffee, tea, plunger coffee (lived this!) and fully stocked mini bar to purchase. Large wardrobe to hang my clothing etc. Great in-house restaurant and bar serving breakfast/lumch/dinner and a coffee shop which was super handy to grab a coffee on my way to my roadshow. Concierge, check in staff and door person were all extremely professional, efficient and smiling. Highly recommend this hotel as location is phenomenal with South Wharf precinct on your doorstep and Southbank a mere 2 mins walk. My Melbourne CBD hotel of choice.

Reviewed May 25, 2024

Dear Natalie, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future. Sincerely Yours, David Tonkin General Manager Pan Pacific Melbourne

Responded May 27, 2024
Pan Pacific Melbourne
8.0
Excellent
MEI from Singapore
Couple
Deluxe Twin
Stayed 5 nights in August 2024

Great with a side of mishaps ”

Place was absolutely great other than some little mishaps that just made the stay a bit sour. 1. Requested king bed with booking, however was given twin beds, separated. However concierge fixed it after a quick discussion. 2. Requested for a birthday surprise. Nothing happened. No one was aware. 3. Housekeeping was lacking, did not clean up room, missed the “make up room” sign too. Also, housekeeping doesn’t change sheets unless requested several times. Our welcome bed had a couple of stains. It was only changed on the 4th day (after 3rd night) after we repeatedly requested it. 4. Buffet breakfast was not superb. But sufficiently feeds the tummy before heading out. 5. Location was almost perfect, team into the free tram zone of the city was within walking distance. However the tram was outside the free tram zone by a stop. So, the walk to the free tram area is bit of distance. Right next to DFO, Casino and Convention Centre. So it’s perfect for these activities. 6. Water pressure was amazing. Strong flow. 7. King bed is two twins connected and had an uneven surface, not for the sensitive sleepers.

Reviewed August 10, 2024

Dear Mei, Thank you very much for posting a review on your recent stay. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. I am very pleased you find it extremely convenient. However, I have noted your comments on your stay. We sincerely regret the inconvenience and disappointment caused. Please be assured we are addressing your comments to prevent any such repetition in the future for our guests' best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand. Once again, please accept our deepest regret. We do hope we will have the pleasure of welcoming you back in the not too distant future. Sincerely Yours, David Tonkin General Manager Pan Pacific Melbourne

Responded August 12, 2024
Pan Pacific Melbourne
9.6
Exceptional
Saw from Australia
Couple
Pacific Club King
Stayed 1 night in December 2024

Happy couple”

Stayed at Pacific Club King room for a night. The price paid for is worth it for a comfortable bed, nice canapé, variety range of breakfast and not to mention magnificent views overlooking the Yarra river. The location is next to the DFO shopping center and many choice of eatery places depending on your budget.

Reviewed December 21, 2024

Dear Saw, Thank you for your kind words regarding your recent stay in our Pacific Club King room. We are delighted to hear that you enjoyed the comfort of our beds, the delectable canapés, and the variety offered at breakfast, along with the magnificent views of the Yarra River. It is also great to know that our location met your needs for shopping and dining. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to free tram stops and the entertainment precinct. We look forward to welcoming you back soon. Sincerely Yours, David Tonkin General Manager Pan Pacific Melbourne

Responded December 23, 2024
Pan Pacific Melbourne
9.2
Exceptional
Carol from Australia
Family with young children
Deluxe King
Stayed 1 night in December 2023

5 star hotel”

Lived up to what you would expect from a 5 star hotel. The moment you walked in was comfortability, service and class. Christmas tree and train at the lobby decorated for festive season. Upon request we were given a room on the 7th floor with bay view looking at part highway and part Yarra river. Bed was big and comfy. Found a cockroach on my luggage so I suspect the room wasn’t sparkling clean. The breakfast was so awesome! Things I enjoyed - Make your own fruit/vege juice, barrister made coffee, coconut yoghurt for my dairy allergic kid, Asian food like congee and char Siu bao, steamed veggies, soy milk, assorted fresh pastries, bread and jam… just to name a few. All for about $200. Would definitely like to stay again if in Melbourne.

Reviewed December 18, 2023

Dear Carol, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future. Sincerely Yours, David Tonkin General Manager Pan Pacific Melbourne

Responded December 21, 2023
Pan Pacific Melbourne
10.0
Exceptional
jayanthy from Australia
Couple
Deluxe Twin
Stayed 2 nights in January 2025

Clean and convenient ”

This hotel was very clean and close to all amenities. Can walk to Melbourne city. Lovely yummy breakfast spread. Staff were very friendly and accommodating.

Reviewed January 28, 2025

Dear Jayanthy, Thank you for your kind feedback regarding your recent stay with us at Pan Pacific Melbourne. We are delighted to hear that you appreciated the cleanliness of our hotel and its convenient location. It is also wonderful to know that you enjoyed our breakfast offerings and found our staff to be friendly and accommodating. We look forward to welcoming you back in the future. Sincerely Yours, David Tonkin General Manager Pan Pacific Melbourne

Responded January 30, 2025
Pan Pacific Melbourne
12345

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