Paradise Dai Lai Resort

5 stars out of 5
Dai lai, Ngoc Thanh, Phuc Yen, Ngoc Thanh, Phuc Yen, Vietnam, 280000 - See map

This resort villa features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Ngoc Thanh part of Phuc Yen, this property puts you close to attractions and interesting dining options. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Sauna

Steamroom

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

See map

7.2Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
Dai Lai Star Golf
840 m
Dai Lai Lake
900 m
Noi Bai International Airport
13.8 km
Cat Bi International Airport
117.6 km
Tho Xuan Airport
160.5 km
Value for money6.1
Distance to city center40 km
Location rating7.2

Rooms available at Paradise Dai Lai Resort

moonlight villa
...
  • Room size: 50 m²/538 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Family 6 Adults
...
  • Room size: 48 m²/517 ft²
  • Park view
  • 3 king beds
Enter dates to see prices
Big Family Room
...
  • Room size: 70 m²/753 ft²
  • Park view
  • 5 king beds
Enter dates to see prices
Family 4 Adults
...
  • Room size: 48 m²/517 ft²
  • Park view
  • 2 king beds
Enter dates to see prices
Lake View Room
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does Paradise Dai Lai Resort provide shuttle service for getting around?

For your ease of travel around the city, Paradise Dai Lai Resort provides shuttle service right where you need it making it easy for you to get to places effortlessly.

Does Paradise Dai Lai Resort have a swimming pool?

While staying at Paradise Dai Lai Resort, you can delight in the swimming pool facility to get your day started the right way with a splash for a refreshing morning or evening.

What kind of water sports activities are accessible at Paradise Dai Lai Resort?

Paradise Dai Lai Resort offers a variety of water sport activities which include canoe, wind surfing, and fishing for you to sweat it out .

Does Paradise Dai Lai Resort offer laundry services?

Yes! Paradise Dai Lai Resort offers laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

What types of facilities are offered for children at Paradise Dai Lai Resort?

While on holiday with your family members, your kids can also experience the fun in sports and recreation facilities offered at Paradise Dai Lai Resort which include kids pool, children's playground, and kids club.

What is the typical travel time to the nearest airport from Paradise Dai Lai Resort?

The average travel time to get from Paradise Dai Lai Resort to the airport is 10 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.

In which languages can Paradise Dai Lai Resort's staff members communicate?

Paradise Dai Lai Resort can communicate up to 4 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What payment options are accepted at Paradise Dai Lai Resort?

Paradise Dai Lai Resort supports up to 5, with payment card options such as MasterCard, American Express, and Visa.

What is the verified guest review consensus about Paradise Dai Lai Resort's view?

100.0% of our past visitor reviews have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Paradise Dai Lai Resort down in the review section.

What is the average rating that verified Business travelers' have given to Paradise Dai Lai Resort?

Past business travelers that have stayed at this property have given Paradise Dai Lai Resort an average rating of 6.7. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Is breakfast offered at Paradise Dai Lai Resort?

Start your days right, with the buffet breakfast options available at Paradise Dai Lai Resort.

More about Paradise Dai Lai Resort

More about Paradise Dai Lai Resort

Experience Tranquility and Luxury at Paradise Dai Lai Resort

Nestled in the serene surroundings of Phuc Yen, Vietnam, Paradise Dai Lai Resort offers an idyllic retreat for those seeking tranquility and luxury. This 5-star resort is located just 40 km away from the bustling city center, allowing guests to escape the chaos and immerse themselves in the beauty of nature. With a total of 50 well-appointed rooms, Paradise Dai Lai Resort ensures a personalized and intimate experience for its guests. Each room is designed with utmost comfort and elegance, providing a sanctuary where you can unwind and rejuvenate. Whether you choose a cozy Deluxe Room or a spacious Suite, you can expect to be greeted with modern amenities and breathtaking views of the surrounding landscape. Check-in at Paradise Dai Lai Resort begins at 02:00 PM, allowing you to settle in and start your vacation at your own pace. The resort's warm and attentive staff will be there to welcome you and assist with any inquiries or requests you may have. When it's time to bid farewell to this blissful retreat, check-out is until 12:00 PM, giving you ample time to savor your last moments in this haven of tranquility. Families with young children will find Paradise Dai Lai Resort to be a perfect destination. The resort's child policy allows children between the ages of 0 to 5 to stay free of charge, making it an ideal choice for a family getaway. The resort also offers a range of activities and amenities to keep the little ones entertained, ensuring a memorable experience for the whole family. Built in 2015, Paradise Dai Lai Resort showcases modern architecture that seamlessly blends with the natural surroundings. The resort's design reflects a harmonious fusion of contemporary elegance and traditional Vietnamese elements, creating a unique and enchanting ambiance. Additionally, with the airport located just 10 minutes away, you can easily access this oasis of luxury and serenity upon arrival in Phuc Yen. Indulge in the beauty of nature, experience top-notch hospitality, and create lasting memories at Paradise Dai Lai Resort. Whether you're seeking a romantic getaway, a family vacation, or a rejuvenating retreat, this exquisite resort promises to exceed your expectations and provide an unparalleled escape from the ordinary.

Endless Entertainment at Paradise Dai Lai Resort

Paradise Dai Lai Resort in Phuc Yen, Vietnam, offers a plethora of entertainment facilities that will keep guests entertained throughout their stay. Whether you're looking for relaxation or excitement, this resort has something for everyone. Indulge in a rejuvenating spa experience at the resort's luxurious spa, where skilled therapists will pamper you with a range of treatments and massages. Unwind in the hot tub, sauna, or steam room, and let the stresses of everyday life melt away. For those who prefer to stay active, the resort boasts a well-equipped fitness center and a swimming pool where you can enjoy a refreshing dip. If you're in the mood for some friendly competition, head to the games room where you can challenge your friends or family to a game of billiards or table tennis. The resort also features a library, perfect for those who want to curl up with a good book. In the evenings, unleash your inner superstar at the karaoke lounge, where you can sing your heart out to your favorite tunes. For those who love to shop, the resort offers a variety of shops, including a gift and souvenir shop, where you can find unique mementos to take home. If you prefer to relax outdoors, the resort's beautifully landscaped garden provides a tranquil oasis where you can soak up the sun or enjoy a leisurely stroll. With its wide range of entertainment facilities, Paradise Dai Lai Resort ensures that every guest's stay is filled with fun, relaxation, and unforgettable memories.

Unleash Your Inner Athlete at Paradise Dai Lai Resort

At Paradise Dai Lai Resort, sports enthusiasts will find a haven of recreational activities to indulge in. With an array of top-notch sports facilities, this resort promises to keep guests entertained and active throughout their stay. For those looking to make a splash, the resort boasts both an indoor and outdoor pool. Whether you prefer a refreshing dip in the crystal-clear waters or a leisurely swim under the sun, these pools offer the perfect setting for relaxation and exercise. Golf lovers will be delighted to discover the resort's on-site golf course. With its lush green fairways and stunning views, this course provides an unforgettable golfing experience. Additionally, tennis enthusiasts can enjoy a friendly match or two on the well-maintained tennis courts. Water sports enthusiasts will also find plenty of options to satisfy their adventurous spirit. From motorized water sports to fishing, boating, and canoeing, there is no shortage of exciting activities to choose from. For those who prefer to stay on land, the resort offers hiking trails that wind through the picturesque surroundings, allowing guests to immerse themselves in nature. There is also a mini golf course where guests can test their putting skills and enjoy some friendly competition. Whether you are a fitness enthusiast or simply looking to stay active during your vacation, the 24-hour fitness center is fully equipped with state-of-the-art equipment to cater to your exercise needs. And for those who love the thrill of wind surfing, the resort provides the perfect conditions to catch the wind and ride the waves. With its impressive range of sports facilities, Paradise Dai Lai Resort ensures that guests can unleash their inner athlete and create unforgettable memories during their stay.

Convenience Facilities at Paradise Dai Lai Resort

Indulge in a world of convenience at Paradise Dai Lai Resort, where every need is catered to with a range of top-notch facilities. From the moment you arrive, you'll be greeted by a team of friendly and attentive staff ready to assist you throughout your stay. Take advantage of the 24-hour room service, ensuring that you can enjoy delicious meals and snacks at any time of the day or night. For those who prefer to travel light, the resort offers laundry service and dry cleaning facilities, allowing you to keep your wardrobe fresh and clean. Need something from your room? No problem! The dedicated room service is always at your disposal, ensuring that your comfort and convenience are prioritized. Rest easy knowing that your valuables are secure with the safety deposit boxes, providing peace of mind during your stay. The concierge service is also available to assist you with any queries or requests, whether it's arranging transportation or recommending local attractions. Stay connected with the complimentary Wi-Fi in all rooms and public areas, allowing you to stay in touch with loved ones or catch up on work. The express check-in/check-out service ensures a seamless and efficient arrival and departure process, while the luggage storage allows you to explore the resort without the burden of your bags. With daily housekeeping, you can relax and enjoy your stay without worrying about the cleanliness of your room. Paradise Dai Lai Resort goes above and beyond to provide a range of convenience facilities, ensuring that your stay is comfortable, hassle-free, and truly unforgettable.

Convenient Transport Facilities at Paradise Dai Lai Resort

At Paradise Dai Lai Resort, guests can enjoy a range of convenient transport facilities that make getting around a breeze. The resort offers a car park onsite, ensuring that guests have a secure and hassle-free place to park their vehicles. Whether you're arriving in your own car or renting one during your stay, the complimentary car park free of charge is a welcome amenity. For those who prefer not to drive, Paradise Dai Lai Resort also provides a shuttle service, making it easy to explore the surrounding area. The shuttle service offers a convenient and reliable way to visit nearby attractions or get to and from the airport. Additionally, the resort offers a taxi service, allowing guests to easily arrange transportation to any destination they desire. To further enhance the convenience of their guests, Paradise Dai Lai Resort also offers a ticket service. Whether you're looking to book a tour or purchase tickets to a local event, the resort's ticket service is there to assist you. With these excellent transport facilities, Paradise Dai Lai Resort ensures that guests can easily navigate their way around Phuc Yen, Vietnam, and make the most of their stay.





Indulge in Culinary Delights at Paradise Dai Lai Resort

At Paradise Dai Lai Resort, dining is an experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities to choose from, you will be spoiled for choice during your stay. Start your day with a scrumptious breakfast buffet, featuring a wide selection of local and international dishes to suit every palate. Whether you prefer a hearty Western breakfast or a traditional Vietnamese spread, the resort's restaurant has got you covered. For a quick pick-me-up or a leisurely afternoon coffee, head to the coffee shop where you can savor aromatic brews and indulge in delectable pastries. If you prefer to dine in the comfort of your room, take advantage of the 24-hour room service and enjoy a delicious meal in privacy. Additionally, the resort offers BBQ facilities, perfect for a fun and interactive dining experience with family and friends. Gather around the grill and savor the flavors of freshly grilled meats and vegetables, while enjoying the serene surroundings of the resort. With daily housekeeping ensuring cleanliness and freshness, and a variety of dining options to choose from, Paradise Dai Lai Resort promises a truly unforgettable culinary journey during your stay.

Luxurious and Spacious Rooms at Paradise Dai Lai Resort

Discover a world of luxury and comfort at Paradise Dai Lai Resort, where each room is thoughtfully designed to provide an exceptional stay. Choose from a variety of room types to suit your preferences and needs. The Big Family Room offers a generous space of 70 square meters, featuring 5 King Beds, perfect for large families or groups of friends. For a smaller family or group, the Family 4 Adults room provides a cozy ambiance with 48 square meters and 2 King Beds. If you prefer a breathtaking view, the Lake View Room offers a charming setting with its 20 square meters and 1 Double Bed. Booking your stay at Paradise Dai Lai Resort through Agoda ensures that you get the best prices available. With Agoda's competitive rates, you can enjoy a luxurious experience without breaking the bank. Additionally, Agoda provides a hassle-free booking process, making it easy for you to secure your preferred room at Paradise Dai Lai Resort. Experience the convenience and reliability of Agoda, and embark on a memorable getaway at this stunning resort in Phuc Yen, Vietnam.

Discover the Tranquil Beauty of Ngoc Thanh in Phuc Yen, Vietnam

Nestled amidst the breathtaking landscapes of Phuc Yen, Vietnam, Ngoc Thanh is a hidden gem that offers a serene and rejuvenating escape from the bustling city life. This picturesque village is renowned for its natural beauty, featuring lush greenery, pristine lakes, and rolling hills that create a tranquil atmosphere for visitors to unwind and reconnect with nature. Ngoc Thanh is a paradise for outdoor enthusiasts, offering a wide range of activities to indulge in. Take a leisurely stroll along the winding paths that lead to the nearby Dai Lai Lake, where you can enjoy a peaceful boat ride or simply relax on the shores while admiring the stunning views. For those seeking adventure, the surrounding hills provide excellent hiking trails, allowing you to explore the region's diverse flora and fauna while immersing yourself in the captivating scenery. In addition to its natural wonders, Ngoc Thanh also boasts a rich cultural heritage. Discover the charm of the local Vietnamese lifestyle as you explore the village's traditional houses and interact with the friendly locals. Don't miss the opportunity to savor the authentic Vietnamese cuisine at the local restaurants, where you can indulge in delicious dishes made from fresh, locally sourced ingredients. Whether you are seeking a peaceful retreat or an adventurous getaway, Ngoc Thanh in Phuc Yen, Vietnam offers a perfect blend of natural beauty and cultural experiences. Immerse yourself in the tranquility of this enchanting village and create unforgettable memories in the heart of Vietnam.

Traveling to Paradise Dai Lai Resort from the Nearest Airports

If you're planning a trip to Paradise Dai Lai Resort in Ngoc Thanh, Phuc Yen, Vietnam, getting there from the nearest airports is a breeze. The two closest airports to Phuc Yen are Noi Bai International Airport (HAN) and Cat Bi International Airport (HPH). Noi Bai International Airport is located in Hanoi, approximately 45 kilometers away from Paradise Dai Lai Resort. Upon arrival at Noi Bai International Airport, you have several transportation options to reach the resort. The most convenient and hassle-free way is to book a private airport transfer through Paradise Dai Lai Resort. This ensures a smooth and comfortable journey directly to the resort, allowing you to relax and enjoy the scenic surroundings. Alternatively, you can hire a taxi or use ride-hailing services like Grab for a more budget-friendly option. Cat Bi International Airport is situated in Hai Phong, around 100 kilometers away from Paradise Dai Lai Resort. From Cat Bi International Airport, you can take a taxi or hire a private car to reach the resort. The journey takes approximately 2-3 hours, depending on traffic conditions. It's recommended to pre-arrange transportation or check with the resort for their airport transfer services to ensure a seamless and stress-free journey. Whichever airport you choose to fly into, the journey to Paradise Dai Lai Resort will reward you with breathtaking landscapes and a tranquil escape from the bustling city. So sit back, relax, and get ready to immerse yourself in the beauty of Ngoc Thanh at Paradise Dai Lai Resort.

Unwind and Play at Paradise Dai Lai Resort, Surrounded by Natural Beauty

Paradise Dai Lai Resort is nestled amidst the stunning natural landscapes of Phuc Yen, Vietnam. Situated near the renowned Dai Lai Star Golf course, this resort offers a perfect retreat for golf enthusiasts. Spend your days perfecting your swing on the lush green fairways, surrounded by the picturesque scenery of rolling hills and sparkling lakes. For those seeking tranquility and relaxation, the resort is also conveniently located near the breathtaking Dai Lai Lake. Take a leisurely stroll along the lake's shore, breathe in the fresh mountain air, and soak in the serenity of the surroundings. The crystal-clear waters of Dai Lai Lake provide an idyllic setting for water activities such as kayaking, paddleboarding, and fishing. Whether you're an avid golfer or a nature lover, Paradise Dai Lai Resort offers a truly enchanting experience in the heart of Vietnam's natural beauty.

















An Unforgettable Experience at Paradise Dai Lai Resort

Paradise Dai Lai Resort has left a lasting impression on its guests, providing them with an unforgettable experience that they can't wait to share. From the moment they arrived, they were greeted with warm smiles and impeccable service. The resort's staff went above and beyond to ensure that every need was met, creating a welcoming and friendly atmosphere. The beautiful surroundings of the resort, nestled in the heart of nature, added to the overall charm and tranquility of the stay. Guests were captivated by the stunning views of the Dai Lai Lake and the lush greenery that surrounded the resort. The spacious and well-appointed rooms provided a comfortable and luxurious retreat, allowing guests to relax and unwind in style. The resort's amenities, including the swimming pool and spa facilities, were also highly praised, offering guests the perfect opportunity to indulge and rejuvenate. With its exceptional service, breathtaking views, and luxurious accommodations, Paradise Dai Lai Resort truly lives up to its name.

A Paradise of Positive Customer Reviews

Paradise Dai Lai Resort in Phuc Yen, Vietnam has garnered a plethora of positive customer reviews, making it a top choice for travelers seeking a memorable and enjoyable stay. With an overall rating of 6.6, this resort has managed to impress guests with its exceptional service and stunning location. The resort's dedication to cleanliness, with a score of 7.1, ensures that guests can relax and unwind in a pristine environment. Moreover, the resort's convenient location, rated at 7.2, allows guests to easily explore the surrounding area and make the most of their stay. One of the standout features of Paradise Dai Lai Resort is its staff performance, which has earned a commendable rating of 7.0. The resort's staff members are known for their warm hospitality and attentive service, going above and beyond to ensure that every guest's needs are met. From the moment guests arrive until their departure, the staff's professionalism and dedication create a welcoming atmosphere that leaves a lasting impression. In addition to the exceptional service, Paradise Dai Lai Resort offers a comfortable and relaxing stay. While the comfort rating stands at 6.0, guests can still expect well-appointed rooms and amenities that provide a cozy and enjoyable experience. With a focus on providing value for money, the resort scores 6.1 in this category, offering guests a memorable stay without breaking the bank. Overall, Paradise Dai Lai Resort has proven itself to be a haven of positive customer reviews, making it an ideal choice for those seeking a delightful and memorable vacation in Phuc Yen, Vietnam.

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Amenities and facilities

Review score6.0

Facilities

Most talked about facilities
Languages spoken
  • English
  • French
  • Hungarian
  • Korean
  • Vietnamese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Boating
  • Canoeing
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • Mini golf course
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (motorized)
  • Wind surfing
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
Dining, drinking, and snacking
  • Asian breakfast
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Business facilities
  • Cash withdrawal
  • Chapel
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area unavailable
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Check-in/out [express]
  • Check-in/out [private]
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • Internet access – wireless
  • Mini bar
  • Mirror
  • Satellite/cable channels
  • Shower
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian

Location

Dai lai, Ngoc Thanh, Phuc Yen, Ngoc Thanh, Phuc Yen, Vietnam, 280000

Very good7.2

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until12:00
Getting around
  • Distance from city center40 km
  • Travel time to airport (minutes)10
The property
  • Year property opened2015
  • Number of floors1
  • Room voltage220
  • Number of rooms 50
  • Number of restaurants2
  • Number of bars/lounges1
Parking
  • Daily parking fee0 VND

Reviews of Paradise Dai Lai Resort from real guests

Provided by verified guests of

Agoda logo
  • Location score 7.2 out of 10 and is a high score in Phuc Yen
    Location7.2
  • Cleanliness score 7.1 out of 10 and is a high score in Phuc Yen
    Cleanliness7.1
  • Service score 7 out of 10 and is a high score in Phuc Yen
    Service7.0
  • Value for money score 6.1 out of 10 and is a high score in Phuc Yen
    Value for money6.1
  • Facilities score 6 out of 10 and is a high score in Phuc Yen
    Facilities6.0
  • Room comfort and quality score 6 out of 10 and is a high score in Phuc Yen
    Room comfort and quality6.0
High score for Phuc Yen
Rating
9+ Exceptional (6)
8-9 Excellent (4)
7-8 Very Good (5)
6-7 Good (9)
<6 Below Expectation (22)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 46 verified guest comments
12345
3.6
Mylan from Vietnam
Couple
moonlight villa
Stayed 1 night in April 2018

Terrible experience ”

The resort is very old, rooms are overpriced for the value you get as everything is run down. Service is horrible as the staff is too lax with not much to do so they end up not doing anything. We went to the pool and there was no one in sight to even give us a towel, went to the reception to ask and brought us only one. Breakfast seemed like it was a bunch of leftovers from the restaurant and stuff they just threw together with minimal effort. The villa we rented was connected to another “villa” and had no privacy. It can’t even be considered a villa even though it was more expensive as it was just a room (I can only imagine how their standard rooms look like!). No gym as advertised and scenery was unimpressive. I wouldn’t recommend this to anyone or come back. For that money I’d rather rent a nice Airbnb in Hanoi!

Reviewed April 23, 2018
6.0
Thanh from Vietnam
Couple
Lake View Room
Stayed 1 night in November 2017

good hotel”

good hotel

Reviewed November 22, 2017
8.8
Excellent
Vinh from Vietnam
Business traveler
moonlight villa
Stayed 1 night in September 2017

Value for your money ”

5 stars service, about an hour driving from Hanoi for less than $100. What else should I expected? Everything was perfect although I did overcharged a snack I didn't eat. no idea why but it's only 2$, I consider it as a tip. And I don't know why people complain that water was cold. It's hot as...hell

Reviewed September 14, 2017
3.2
hoonjung from South Korea
Couple
moonlight villa
Stayed 2 nights in December 2016

I dont wanna go again and dont recommend anyone.”

I just booked for 2days from 30.Dec to 1.Jan. The first day when my client couple checked in, there was no hot water and smells moldy. So requested to change the room. so hotel checked and told the clients that hotel dont have any room available, so they tried to fix it but couldnt do that. Hotel just insisted that hot water can be provided but clients wanted hotter water. But is was not that hot to take a shower. and then clients kept arguing. Eventually hotel didnt do anything to fix the problem, my clients just slept with cold room and no shower due to cold water. so my clients checked out 1day early and I requested for refund due to poor service but this hotel rejected to refund and saying that hotel fixed all issues which is not true. So now I am still arguing that with Agora and Paradise hotel. I dont wanna anyone experience same bad experience like me.

Reviewed January 02, 2017
3.2
dong from South Korea
Business traveler
Lake View Room
Stayed 1 night in November 2016

Electricity and smell”

Electricity was out frequently. And fungus smell in the room. Wifi is alsi not available.

Reviewed November 22, 2016
12345

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