Playa Suites Acapulco

3 stars out of 5
Costera Miguel Aleman, 123 Magallanes, Acapulco City Center, Acapulco, Mexico, 39670 - See map

Conveniently situated in the Acapulco City Center part of Acapulco, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Front desk [24-hour]

Private beach

Free Wi-Fi in all rooms!

Daily housekeeping

Bar

Facilities

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Swimming pool [outdoor]

Kids club

Luggage storage

Fitness center

Based on 1,118 verified reviews

Cleanliness

5.7

Facilities

5.1

Location

7.6

Service

6.1

Value for money

5.3

See map

7.6Very good

Location rating score

Very good location
Closest landmarks
Galerías Diana
220 m
Dalia
230 m
Galeria Abraham Ramirez
280 m
Delfines Paradise
370 m
Fountain of Diana the Huntress
380 m
Value for money5.3
Location rating7.6

Rooms available at Playa Suites Acapulco

Standard Suite
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  • Room size: 55 m²/592 ft²
  • Mountain view
  • 2 double beds & 2 double be...
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Suite with Sea View
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  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 sofa bed and 2 double bed...
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Suite with Sea View (3 Adults)
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  • Room size: 60 m²/646 ft²
  • Sea view
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Junior Suite
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  • Room size: 59 m²/635 ft²
  • Sea view
  • 1 king bed or 2 double beds...
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Suite with Sea View (4 Adults)
...
  • Room size: 60 m²/646 ft²
  • Sea view
Enter dates to see prices
Junior Suite (3 Adults)
...
  • Room size: 59 m²/635 ft²
  • Sea view
Enter dates to see prices
Standard Studio
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  • Room size: 55 m²/592 ft²
  • Mountain view
  • 2 double beds
Enter dates to see prices
Junior Suite (4 Adults)
...
  • Room size: 59 m²/635 ft²
  • Sea view
Enter dates to see prices
JUNIOR SUITE VISTA PARCIAL AL MAR 3
...
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    JUNIOR SUITE VISTA PARCIAL AL MAR 1
    ...
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      Frequently asked questions

      Does Playa Suites Acapulco offer spa services?

      You can enjoy your stay at Playa Suites Acapulco a lot more by making the most of the property's accessible spa services that are offered for all its valuable guests to make your evening or night even better.

      What kind of non-water sports and outdoor activities are accessible at Playa Suites Acapulco?

      Playa Suites Acapulco includes non-water sport and outdoor activities such as golf course (within 3 km) for you to take advantage of.

      What type of water sports activities are accessible at Playa Suites Acapulco?

      Playa Suites Acapulco features water sport activities such as snorkeling for you to take advantage of.

      Does Playa Suites Acapulco have a fitness center?

      Absolutely! Playa Suites Acapulco features fitness center that is suitably located on site, catering to your active needs to remain fit and healthy while on holiday retreat. For more details, please contact the property for more information.

      At what time of the year is Playa Suites Acapulco most popular?

      Playa Suites Acapulco's most popular month where verified tourists have stayed the most is in June.

      What was the average room rate for Playa Suites Acapulco been in the past month?

      The average room rate for Playa Suites Acapulco in the past month is 94.15 USD, compared to city's average of 92.31 USD.

      What do guests love most about Playa Suites Acapulco?

      Verified guests that stayed at Playa Suites Acapulco have given this property a rating of 7.571 for its outstanding location as the major highlight for their stay.

      What is the verified guest review consensus about Playa Suites Acapulco's food?

      60.0% of our past customer assessments have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Playa Suites Acapulco down in the review.

      What is the typical rating that verified Solo travelers' have given to Playa Suites Acapulco?

      Verified solo travelers that have stayed at this property have given Playa Suites Acapulco an average rating of 6.3. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

      What is the typical rating that past Families with older children have given to Playa Suites Acapulco?

      Verified families with older children that have stayed at this property have given Playa Suites Acapulco an average rating of 6.5. You can look up more specific customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

      More about Playa Suites Acapulco

      More about Playa Suites Acapulco

      Experience a Relaxing Getaway at Playa Suites Acapulco

      Nestled in the stunning coastal city of Acapulco, Mexico, Playa Suites Acapulco is a charming 3-star hotel that promises a memorable and rejuvenating stay. With its convenient location just 20 minutes away from the airport, this hotel offers easy access to the city's vibrant attractions and breathtaking beaches. As you step into the welcoming lobby, you'll immediately feel the warm and inviting atmosphere of Playa Suites Acapulco. The check-in process starts from 03:00 PM, giving you plenty of time to settle in and start your vacation on a relaxed note. The hotel's proximity to the city center, which is just 5 km away, allows you to explore the local culture, indulge in shopping, and savor delicious culinary delights. At Playa Suites Acapulco, your comfort and convenience are of utmost importance. The check-out time is until 12:00 PM, giving you ample time to enjoy a leisurely breakfast or squeeze in some last-minute relaxation by the pool. Please note that the hotel has a child policy in place, and while children are welcome, there may be extra charges involved. The hotel's dedicated staff will be more than happy to assist you with any queries or requests you may have, ensuring a hassle-free and enjoyable stay for all guests.

      Unwind and Indulge: Playa Suites Acapulco's Premier Entertainment Facilities

      At Playa Suites Acapulco, we understand the importance of relaxation and entertainment during your stay. That's why we offer an array of top-notch facilities to ensure you have a memorable and enjoyable experience. Step into our vibrant bar and let our skilled mixologists craft your favorite cocktail as you soak in the breathtaking views of the ocean. Whether you're in the mood for a refreshing mojito or a classic margarita, our bar offers a wide selection of beverages to satisfy every palate. For those seeking a little pampering, our salon is the perfect place to indulge in a luxurious beauty treatment. From rejuvenating facials to expert hairstyling, our professional team is dedicated to enhancing your natural beauty and leaving you feeling refreshed and revitalized. If you're in need of some relaxation and stress relief, our massage and spa facilities are sure to exceed your expectations. Unwind with a soothing massage that targets your specific needs, or indulge in a rejuvenating spa treatment that will leave you feeling completely rejuvenated. At Playa Suites Acapulco, we believe that entertainment is an essential part of any vacation. Whether you're looking to unwind with a drink, pamper yourself with a beauty treatment, or indulge in a relaxing massage, our entertainment facilities are designed to provide you with the ultimate experience of relaxation and enjoyment.

      Unleash Your Inner Athlete at Playa Suites Acapulco's Sports Facilities

      At Playa Suites Acapulco, sports enthusiasts will find a haven for their active lifestyle. With a range of top-notch sports facilities, this hotel offers endless opportunities to stay fit and have fun in the sun. Start your day with an invigorating workout at the state-of-the-art fitness center. Equipped with modern exercise machines and free weights, it caters to all fitness levels. Whether you prefer cardio exercises or strength training, you'll find everything you need to stay in shape. Cool off and make a splash in the refreshing outdoor pool. Surrounded by lush tropical gardens, this oasis is the perfect spot to relax and soak up the Acapulco sun. Take a dip in the crystal-clear waters or lounge on the poolside deck chairs while enjoying a refreshing drink from the poolside bar. For those seeking a taste of adventure, Playa Suites Acapulco offers access to a private beach where you can indulge in a variety of water sports. Dive into the turquoise waters and discover the mesmerizing underwater world through snorkeling. Explore vibrant coral reefs and encounter colorful marine life for an unforgettable experience. With its prime beachfront location, Playa Suites Acapulco is the ultimate destination for sports enthusiasts. Whether you prefer a workout at the fitness center, a refreshing swim in the outdoor pool, or an adrenaline-pumping snorkeling adventure, this hotel has it all.

      Convenience Facilities at Playa Suites Acapulco

      At Playa Suites Acapulco, convenience is a top priority. With a range of facilities designed to make your stay hassle-free, you can relax and enjoy your time in Acapulco. For those who like to travel light, the hotel offers laundry service and dry cleaning, ensuring that your clothes are always fresh and ready for your next adventure. Safety deposit boxes are also available, providing peace of mind for your valuables. Stay connected with Wi-Fi in public areas and enjoy the convenience of free Wi-Fi in all rooms. Whether you need to catch up on work or simply browse the internet, you can stay connected throughout your stay. The hotel also offers express check-in/check-out, allowing you to save time and start your vacation as soon as possible. Luggage storage is available for those who arrive early or have a late departure, giving you the freedom to explore Acapulco without the burden of your bags. Additionally, Playa Suites Acapulco provides a vending machine for quick snacks and refreshments, perfect for those moments when you need a quick pick-me-up. Daily housekeeping ensures that your room is always clean and tidy, allowing you to relax and unwind after a day of exploring the city. With these convenient facilities, Playa Suites Acapulco ensures that your stay is comfortable and stress-free, allowing you to make the most of your time in Acapulco.

      Convenient Transport Facilities at Playa Suites Acapulco

      At Playa Suites Acapulco, we understand the importance of convenient transportation options for our guests. Whether you are arriving from the airport or planning to explore the vibrant city of Acapulco, we have you covered with our excellent transport facilities. For those looking to explore the city's attractions, we offer tours that can be arranged through our friendly concierge. Discover the beauty of Acapulco and its surrounding areas with ease, as our knowledgeable guides take you to the must-see landmarks and hidden gems. If you prefer to drive yourself, we provide valet parking services for your convenience. Our attentive staff will ensure that your vehicle is securely parked, allowing you to relax and enjoy your stay without any worries. Furthermore, Playa Suites Acapulco offers a car park for guests who prefer to bring their own vehicles. With ample parking space available, you can rest assured that your car will be safely stored throughout your stay. Experience hassle-free transportation at Playa Suites Acapulco and make the most of your time in this enchanting city.





      Indulge in Culinary Delights at Playa Suites Acapulco

      At Playa Suites Acapulco, dining is an experience that will tantalize your taste buds and leave you craving for more. With a coffee shop and a restaurant on-site, you'll never have to venture far for delicious meals and refreshing beverages. Start your day off right with a visit to the cozy coffee shop, where you can sip on a freshly brewed cup of coffee while enjoying the stunning views of the Acapulco Bay. Choose from a variety of pastries, sandwiches, and light snacks to accompany your morning pick-me-up. For a more substantial meal, head over to the hotel's restaurant, where a delectable array of local and international cuisines await. Indulge in mouthwatering Mexican delicacies, such as flavorful tacos and enchiladas, or savor the flavors of international dishes expertly prepared by the talented chefs. The restaurant's inviting ambiance and attentive service create the perfect setting for a memorable dining experience. With daily housekeeping services, you can rest assured that your dining experience at Playa Suites Acapulco will always be in a clean and comfortable environment. So whether you're enjoying a quick bite at the coffee shop or indulging in a leisurely dinner at the restaurant, the hotel's dining facilities are sure to satisfy your cravings and enhance your stay in Acapulco.

      Spacious and Comfortable Rooms at Playa Suites Acapulco

      At Playa Suites Acapulco, guests can choose from a variety of well-appointed rooms to suit their needs. The Junior Suite offers a generous space of 59 square meters, with the choice of 2 Double Beds or 1 Sofa Bed. For larger groups, the Junior Suite (3 Adults) and Junior Suite (4 Adults) provide ample space and comfortable bedding arrangements. The Standard Studio features a spacious area of 55 square meters and is equipped with 2 Double Beds, perfect for those seeking a cozy and convenient stay. If you prefer a bit more room, the Standard Suite offers the same square footage and bedding options. For breathtaking views of the sea, the Suite with Sea View is the ideal choice. With a size of 60 square meters, this room features 2 Double Beds and 1 Sofa Bed, ensuring a comfortable stay for guests. The Suite with Sea View (3 Adults) and Suite with Sea View (4 Adults) can accommodate larger groups while still providing the same stunning vistas. By booking these rooms on Agoda, guests can enjoy the best prices and an easy, hassle-free experience. Agoda offers competitive rates for Playa Suites Acapulco, allowing travelers to save money while enjoying the hotel's excellent room offerings. With Agoda's user-friendly platform, guests can easily browse through the available room types, select their preferred option, and complete the booking process in just a few clicks. So why wait? Book your stay at Playa Suites Acapulco through Agoda and experience a comfortable and affordable getaway.

      Discover the Vibrant Acapulco City Center

      Immerse yourself in the vibrant atmosphere of Acapulco City Center, just a short distance from Playa Suites Acapulco. This bustling district is the heart and soul of the city, offering a wide range of attractions, entertainment, and cultural experiences. As you wander through the streets of Acapulco City Center, you'll be captivated by the colorful colonial architecture, lively markets, and charming plazas. Dive into the local culture by visiting the iconic Zocalo, the main square, where you can witness traditional dances, enjoy live music performances, and indulge in delicious street food. For a taste of history, venture to the Fort of San Diego, a 17th-century fortress that now houses the Acapulco Historical Museum. Explore the fascinating exhibits that showcase the city's past, from its role as a major port during the Spanish colonial era to its transformation into a glamorous beach destination. After a day of exploration, unwind at one of the many restaurants and bars in Acapulco City Center. Indulge in authentic Mexican cuisine, sip on refreshing cocktails, and soak up the lively ambiance. Whether you're seeking cultural immersion, shopping opportunities, or a vibrant nightlife, Acapulco City Center has it all, just moments away from Playa Suites Acapulco.

      Getting to Playa Suites Acapulco from the Nearest Airports

      Playa Suites Acapulco, located in the heart of Acapulco City Center, offers a stunning beachfront location and easy accessibility from the nearest airports. There are two airports near Acapulco, making it convenient for travelers to reach this beautiful destination. The first option is Acapulco International Airport (ACA), which is located approximately 20 kilometers away from Playa Suites Acapulco. Upon arrival, visitors can easily find a range of transportation options to reach their hotel. Taxis are readily available outside the airport terminal, providing a hassle-free and quick journey to Playa Suites Acapulco. Alternatively, guests can also pre-book private transfers for a more personalized and comfortable experience. Another option is General Juan N. Álvarez International Airport (ACA), located around 80 kilometers from Playa Suites Acapulco. Travelers landing at this airport can take a taxi or arrange a private transfer to reach their accommodation. The journey from General Juan N. Álvarez International Airport to Playa Suites Acapulco offers picturesque views of the Mexican coast, setting the stage for a memorable vacation. Whichever airport you choose, the journey to Playa Suites Acapulco promises to be a seamless and enjoyable experience, allowing you to start your vacation on the right foot.

      Explore the Vibrant Surroundings of Playa Suites Acapulco

      Nestled in the heart of Acapulco, Playa Suites Acapulco offers a prime location surrounded by a plethora of exciting landmarks and attractions. Just a stone's throw away, you'll find Hospital Magallanes, providing peace of mind knowing that medical assistance is easily accessible. For thrill-seekers, Paradise Bungy awaits nearby, offering an adrenaline-pumping experience with breathtaking views of the city and the ocean. History buffs will be delighted to discover Barbarroja, a historic pirate ship that offers fascinating tours and a glimpse into Acapulco's rich maritime past. Additionally, the Palma Sola Archaeological Site is within reach, where you can explore ancient ruins and learn about the region's pre-Columbian civilizations. Nature enthusiasts will appreciate the proximity to Palma Sola, a stunning beach known for its tranquil atmosphere and crystal-clear waters. For a change of scenery, head to Laguna de Coyuca, a picturesque lagoon surrounded by lush vegetation, where you can take a boat ride and immerse yourself in the beauty of nature. Families will find Parque Ignacio Manuel Altamirano and Parque Papagayo perfect for a day of fun and entertainment. These vibrant parks offer playgrounds, green spaces, and various activities for children of all ages. After a day of exploring, unwind at Tropicana, a renowned nightclub where you can dance the night away and enjoy live performances. And don't forget to visit Picante, a popular restaurant that serves delicious Mexican cuisine with a modern twist. With its unbeatable location, Playa Suites Acapulco ensures that you'll have an unforgettable stay, surrounded by an array of landmarks and attractions that cater to all interests and preferences.





      A Culinary Adventure in Acapulco

      Playa Suites Acapulco's prime location offers guests a plethora of dining options right at their doorstep. Step outside the hotel and discover a world of culinary delights. Indulge in the fresh seafood at Buzo's, where you can savor mouthwatering ceviche and grilled fish while enjoying breathtaking ocean views. For a taste of authentic Mexican cuisine, head to El Amigo Miguel, a local favorite known for its flavorful tacos and traditional dishes. If you're in the mood for international flavors, Applebee's is just a short walk away, offering a diverse menu of American classics. La Condesa is another must-visit restaurant, serving up delicious Mexican and international dishes in a charming, beachfront setting. For a memorable dining experience, head to LA FOGATA, where you can enjoy delectable steak and seafood dishes while being serenaded by live music. La Palmita is a hidden gem, known for its homemade pasta and wood-fired pizzas. El Zorrito is the perfect spot for those craving authentic Mexican street food, with its mouthwatering tacos and quesadillas. The Hook Beach Restaurant is a popular beachfront spot, offering a variety of fresh seafood and tropical cocktails. For a lively night out, visit la patrona papas & beer, a vibrant bar and restaurant with a lively atmosphere and an extensive menu of Mexican and international dishes. Health-conscious guests will appreciate 100% Natural, a restaurant that specializes in organic and vegetarian cuisine. Finally, Magallanes is a great option for seafood lovers, with its wide array of ceviche and seafood platters. With such a diverse range of dining options, Playa Suites Acapulco ensures that every palate is satisfied.

      Shop Till You Drop at Acapulco's Premier Shopping Landmarks

      Playa Suites Acapulco is conveniently located near a plethora of shopping landmarks that cater to all types of shoppers. Just a short stroll away, Plaza Bahia offers a diverse range of stores, from local boutiques to well-known international brands. For those looking for a taste of Acapulco's vibrant nightlife scene, Noa Noa is a must-visit destination. This legendary nightclub also houses a boutique where you can find trendy clothing and accessories. Book lovers will delight in browsing the extensive collection at Sanborns Bookshop, which offers a wide selection of books in both English and Spanish. Casa de Mascaras is another unique shopping experience, where you can find traditional Mexican masks and handicrafts. Art enthusiasts should not miss Galeria Abraham Ramirez, a contemporary art gallery showcasing the works of local and international artists. For those seeking souvenirs and fun memorabilia, Senor Frog's Official Store Acapulco is the perfect place to pick up a quirky keepsake. For a taste of local culture, head to Mercado Central, a bustling market where you can find fresh produce, handmade crafts, and traditional Mexican goods. If you're in the mood for a more upscale shopping experience, Gran Plaza Acapulco and Galerías Diana offer a wide range of high-end fashion brands and luxury boutiques. Lastly, Dalia is a charming boutique where you can find unique clothing and accessories, perfect for adding a touch of Acapulco's style to your wardrobe. With such a diverse array of shopping options just a stone's throw away, Playa Suites Acapulco is the ideal base for a shopaholic's paradise.

      Affordable Luxury at Playa Suites Acapulco

      Escape to the stunning shores of Acapulco without breaking the bank at Playa Suites Acapulco. With an average room price of just $80, this beachfront hotel offers unbeatable value for money. Compared to the average price of a hotel room in Acapulco, which stands at $113, Playa Suites Acapulco provides an affordable luxury experience. Nestled along the golden sands of Acapulco Bay, Playa Suites Acapulco boasts a range of well-appointed rooms and suites that cater to every traveler's needs. From cozy standard rooms to spacious suites with breathtaking ocean views, guests can choose the accommodation that suits their preferences and budget. Despite its affordable rates, Playa Suites Acapulco doesn't compromise on quality, ensuring a comfortable and memorable stay for all visitors. Whether you're seeking a romantic getaway or a fun-filled family vacation, Playa Suites Acapulco offers exceptional value for money. With its prime location, excellent amenities, and affordable prices, this beachfront hotel is the perfect choice for those looking to make the most of their stay in Acapulco without breaking the bank.

      Excellent Location and Beautiful Views

      Playa Suites Acapulco is the perfect choice for travelers seeking a hotel with an excellent location and stunning views. Guests rave about the hotel's prime beachfront location, which offers direct access to the beautiful Acapulco Bay. With its close proximity to the beach, guests can easily enjoy a day of sunbathing, swimming, or water sports. The hotel's elevated position also provides breathtaking panoramic views of the ocean, ensuring a truly memorable stay. Whether you're relaxing by the pool or sipping cocktails on your private balcony, you'll be treated to magnificent vistas that will take your breath away.

      Unforgettable Experiences Await at Playa Suites Acapulco

      Discover a world of unforgettable experiences at Playa Suites Acapulco. With an impressive overall rating of 7.3, this hotel is sure to surpass your expectations. Guests rave about the exceptional location, with a remarkable score of 7.6. Situated in the heart of Acapulco, Mexico, this beachfront property offers breathtaking views of the pristine coastline and easy access to the city's vibrant attractions. Whether you're seeking a relaxing getaway or an action-packed adventure, Playa Suites Acapulco is the perfect destination. One of the standout features of this hotel is its commitment to cleanliness. With a score of 6.0 for cleanliness, Playa Suites Acapulco ensures that every corner of the property is meticulously maintained. From the moment you step into the lobby to the comfort of your well-appointed room, you can expect a spotless environment that will make you feel right at home. The dedicated housekeeping team goes above and beyond to ensure that your stay is not only comfortable but also hygienic. When it comes to location, Playa Suites Acapulco truly shines. Nestled along the golden sands of Acapulco Beach, this hotel offers a prime spot for sun worshippers and water enthusiasts. Imagine waking up to the sound of crashing waves and stepping out onto your private balcony to soak in panoramic ocean views. With the city's top attractions, including vibrant nightlife, shopping districts, and cultural landmarks, just a stone's throw away, you'll never run out of things to do. Whether you're seeking relaxation or adventure, Playa Suites Acapulco's enviable location has it all.

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      Amenities and facilities

      Review score5.1

      Facilities

      Languages spoken
      • English
      • Spanish
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Body scrub
      • Fitness center
      • Massage
      • On-site entertainment
      • Private beach
      • Snorkeling
      • Spa
      • Spa/sauna
      • Swimming pool [outdoor]
      • Tours
      Cleanliness and safety
      • Anti-viral cleaning products
      • Cashless payment service
      • Free face masks
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Bar
      • Coffee shop
      • Restaurants
      • Snack bar
      • Vending machine
      Services and conveniences
      • Air conditioning in public area
      • Contactless check-in/out
      • Daily housekeeping
      • Dry cleaning
      • Elevator
      • Grooming service
      • Heating in public area
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Salon
      • Smoke-free property
      • Smoking area
      For the kids
      • Family room
      • Kids club
      • Playground
      • Swimming pool [kids]
      Land sports
      • Golf course (within 3 km)
      Access
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Fire extinguisher
      • Front desk [24-hour]
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      Getting around
      • Car park [nearby]
      • Valet parking

      Food and dining

      Restaurants on site
      El Morro
      • Cuisine: Mexican
      • Menu: A-la-carte
      Gaviotas
      • Cuisine: Mexican
      • Menu: A-la-carte

      Location

      Costera Miguel Aleman, 123 Magallanes, Acapulco City Center, Acapulco, Mexico, 39670

      Very good7.6

      Location

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from15:00
      • Check-in until15:00
      • Check-out from12:00
      • Check-out until12:00

      Property announcements

      Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that the additional fee for children is not included in the rate and is extra from the price appearing in your conformation. This payment will be due upon arrival. Prices for children: 0-4 years: Free 5-11 years: Prices depends on the season +12 years: Considered as an adult.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

      Reviews of Playa Suites Acapulco from real guests

      Provided by verified guests of

      Agoda logo
      Cleanliness5.7
      Facilities5.1
      Location7.6
      Service6.1
      Value for money5.3
      High score for Acapulco
      Rating
      9+ Exceptional (2)
      8-9 Excellent (0)
      7-8 Very Good (1)
      6-7 Good (2)
      <6 Below Expectation (3)
      Guest Type
      Language
      Showing 8 verified guest comments
      12
      4.4
      Robert from Switzerland
      Couple
      Junior Suite
      Stayed 3 nights in February 2023

      Shabby hotel”

      This hotel had seen better times... a long time ago. The rooms are old and the kitchen furniture just looks ugly. The shelfs are splittering. Front doors are covered with another layer of paint as well as the entry door. On the balcony of our "suite" we had one (in figures: 1) rusty chair left over from the 60's. At each corner of the hotel you can see that there are stains and lack of maintenance.  In addition during our stay there was a huge construction going on at the beach of the Playa Suites. Catepillars where sharing the beach area with guests. Due to the size of this construction expect constraints for at least 1 to 2 months (i.e. will probably not end before end of March 2023). The breakfast could have been a positive thing... but there are dozens of doves flying around hunting the leftovers from breakfast from the tables and collection spots of the waiters. Not to mention that some fellows love to feed them. There was a mash around the breakfast room in former times (there are some relicts of the mash visible) to protect the area. But for some reason it was not repaired/replaced. So if you don't mind to have dove's excrement on the floor or even on your table the varity of food offered is good. They make eggs or mexican food to order. I don't want to forget to mention the 3 positive things we found at the hotel: The beds are clean and the mattresses have been replaced probably not a long time ago. When we asked for another room because the first one was directly above the pool (noise) we were offered immediately another room at a higher floor (so we have seen another old room and got aware that ours is not an exception). And last but not least we asked for a second blanket that was delivered in 5 minutes to our room. If we ever come back to Acapulco we will definitely not come back to Playa Suites unless they do a complete renovation. After 3 nights in this hotel we have been happy to leave.

      Reviewed February 10, 2023
      6.8
      Good
      Eva from Mexico
      Family with young children
      Suite with Sea View
      Stayed 3 nights in April 2021

      Good”

      the location of the hotel is good

      Reviewed April 08, 2021
      6.4
      Good
      VICTOR from Mexico
      Couple
      Junior Suite
      Stayed 4 nights in September 2024

      Inconforme con atención y servicio”

      El personal de recepción que me atendió tiene un muy mal carácter y no se presta para hacer las aclaraciones correspondientes. Yo contrate una habitación con vista al mar (Sea View) de 52 metros cuadrados de espacio que regularmente el hotel clasifica como suite bahía. El hotel me asigno una habitación de aproximadamente 25 a 30 metros (normal standard) que no fue lo que contrate. El personal de recepción no acepto mis observaciones y dijo que eso era lo que había contratado y que eso me asignaban. Esto no es tal. La habitación asignada deja mucho que desear, da la impresión de que no fue remodelada después del huracán Otis y presenta un aspecto lamentable, los colchones igualmente en muy mal estado, todos aplastados, nuevamente creo que son los mismos de antes del huracán. Como no estuve de acuerdo en la habitación pedí a recepción me asignaran lo que habia contratado y pagado (suite bahia) pero no me lo aceptaron, me dijeron que si quería ese tipo de habitación tendría que pagar la diferencia. Como yo voy al mar para ver la playa pedí el cambio, pero tuve que pagar la diferencia de tarifa aunque no estuve de acuerdo. Espero que agoda haga algo al respecto y aclare porque no respetaron lo que contrate. Ya en la nueva habitación, el hotel no cuenta con servicio de internet y nuevamente hice mi reclamo. Finalmente toda mi estancia fue sin servicio de internet que es fundamental para mi actividad profesional. Finalmente me resigne que así es ese hotel y definitivamente creo que NO volveré a hospedarme ahí. Atte. Ing. Sarabia

      Reviewed September 23, 2024
      5.6
      Armando from Mexico
      Couple
      Economy
      Stayed 2 nights in August 2024

      Hotel viejo y descuidado”

      Voy a tratar de ser imparcial, el hotel es muy viejo y descuidado, en el baño no hay ni shampoo ni jabón de tocador , las toallas deshilachadas, la silla del balcón desvencijada,la cocinera sin refrigerador y los cajones desportillados además de que en la parte baja de ellos en el piso hay pedazos de vidrio y basura de meses, las puertas apolilladas, la ventana del baño con faltante de vidrios, persianas de madera mal pintadas igual que las paredes,por otra parte el personal como toda la gente de Acapulco siempre amables

      Reviewed August 29, 2024
      9.2
      Exceptional
      Claudia from Mexico
      Couple
      Junior Suite with Partial Ocean View
      Stayed 3 nights in August 2024

      Restaurante el Morro”

      La capitana de meseros y la hostes, encargadas del restaurante "el morro" durante la cena del día viernes 9 de agosto y el snack del dia 10 de agosto 2024 tienen una pésima actitud de servicio hacia los huéspedes, son groseras y mal encaradas Por todo lo demás el servicio del hotel es muy bueno, los meseros, barman, botones, recepción, camaristas, limpieza, vigilantes, todos excelente Sugiero que el gerente en turno acuda a los restaurantes y escuché las opiniones de los huéspedes para mejorar el servicio principalmente en el restaurante ya mencionado Reconocimiento especial al mesero Julio del restaurante Gaviotas y al barman Álvaro del bar Bahía son excelentes

      Reviewed August 12, 2024
      12

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