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River Dolphin Hotel
River Dolphin Hotel
River Dolphin Hotel
Interior view, River Dolphin Hotel in Kratie
Swimming pool [outdoor], River Dolphin Hotel in Kratie
Swimming pool [outdoor], River Dolphin Hotel in Kratie
Fitness center, River Dolphin Hotel in Kratie

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7.3

Very good

188 reviews

188 reviews

See map
See map

6.1

Good

Location rating score

Parking
FREE
Nearby landmarks
Phnom Penh International Airport 166.1 km
Tan Son Nhat International Airport 199.0 km

River Dolphin Hotel

Sangkat O Russei, Kapou, Kratie, Cambodia, 10104 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kapou part of Kratie, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Steamroom

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Pets allowed

Fitness center

Swimming pool [outdoor]

Car park

Shuttle service

Value for money7.3
Distance to city center2 km
Location rating6.1

Rooms available at River Dolphin Hotel

Very good
Room comfort & quality

7.6

Deluxe Double Room
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Family Room (4 Adults)
...
  • Room size: 33 m²/355 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Standard Quadruple Room with Balcony
...
  • Room size: 23 m²/248 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
Budget Double Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 double bed
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Basic Double Room with Double Bed
...
  • Room size: 23 m²/248 ft²
  • 1 double bed
Enter dates to see prices
LARGE 1
...
  • Room size: 32 m²/344 ft²
  • 1 queen bed
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Large 2
...
  • Room size: 33 m²/355 ft²
  • 2 queen beds
Enter dates to see prices
1 King 1 Bedroom City View Suite Non-Smoking
...
  • Room size: 23 m²/248 ft²
Enter dates to see prices
Basic Double Bed Room
...
  • Room size: 23 m²/248 ft²
Enter dates to see prices

Frequently asked questions

Does River Dolphin Hotel have a swimming pool?

While staying at River Dolphin Hotel, you can delight in the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.

What kind of water sports activities are readily available at River Dolphin Hotel?

River Dolphin Hotel features water sport activities which includes fishing for you to make the most use of your time there.

Does River Dolphin Hotel provide laundry services?

Yes! River Dolphin Hotel offers laundry service at your convenience for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.

What are the property's policies for children's bedding at River Dolphin Hotel?

River Dolphin Hotel's policy concerning children's bedding considers guests age 7 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

In which languages can River Dolphin Hotel's staff members communicate?

River Dolphin Hotel can speak up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What is the typical rating that verified Solo travelers' have given to River Dolphin Hotel?

Past solo travelers that have stayed at this property have given River Dolphin Hotel an average rating of 7.4. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to River Dolphin Hotel?

Past couple travelers that have stayed at this property have given River Dolphin Hotel an average rating of 7.4. You can look up on more in depth customer assessments, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Families with young children have given to River Dolphin Hotel?

Verified families with young children that have stayed at this property have given River Dolphin Hotel an average rating of 7.2. You can look up more complete customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to River Dolphin Hotel?

Past families with older children that have stayed at this property have given River Dolphin Hotel an average rating of 8.5. You can look into more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Group travelers have given to River Dolphin Hotel?

Past group travelers that have stayed at this property have given River Dolphin Hotel an average rating of 7.3. You can look up more in depth customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

Is breakfast offered at River Dolphin Hotel?

Travelers can enjoy breakfast offered with an additional charge of 20000 KHR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

See map

Explore the neighborhood

What people love about River Dolphin Hotel

  • 8.4

    Excellent
    Cleanliness

    "Room cleaned whenever you asked."

    Pamela

    |

    February 10, 2023

  • 8.8

    Excellent
    Cleanliness

    "Very confortable and clean."

    Sergio

    |

    January 4, 2023

  • 7.6

    Very good
    Location

    "Lovely hotel just of the hassle and bustle of the main market area."

    Jeffrey

    |

    February 10, 2023

Overall rating:

7.3

Very good
188 reviews
Cleanliness
7.6
Facilities
7.1
Location
6.1
Read all reviews >
What travelers say they love:
Nice staff, services (free tuk-tuk, rent scooter.
Quentin from France
Couple
More about River Dolphin Hotel

More about River Dolphin Hotel

River Dolphin Hotel

River Dolphin Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Kratie.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. Front desk services including luggage storage can assist with your needs. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.


Dining and things to do

If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house shared kitchen available here.
Never let a day go wasted when you're at River Dolphin Hotel with all the activities and facilities provided. Finish your vacation days right by dropping in at the massage and steam room. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Get wet in the best way on sunny days by joining water-world activities like fishing. Have some easy fun without traveling far, while playing ping-pong table at River Dolphin Hotel.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 92% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 92% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 88% of other accommodations in Kratie.

Show less

Amenities and facilities

Very good
Facilities

7.1

Most talked about facilities

Swimming Pool

15 mentions

Food & Dining

12 mentions

Housekeeping

5 mentions

Breakfast

2 mentions

Languages spoken
  • English
  • Khmer
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fishing
  • Fitness center
  • Garden
  • Massage
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
Cleanliness and safety
  • Physical distancing of at least 1 meter
Dining, drinking, and snacking
  • Bar
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
Access
  • Cat-friendly
  • Check-in [24-hour]
  • Dog-friendly
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental

Food and dining

Breakfast options
  • American
  • Asian
Restaurants on site
Restaurant
  • Cuisine: Asian
  • Menu: Buffet

Location

Sangkat O Russei, Kapou, Kratie, Cambodia, 10104
Good
Location

6.1

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are allowed to stay in the hotel. Guests with pets must pay a daily cleaning fee 15USD at check- in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center2 km
Extras
  • Breakfast charge (unless included in room price)20000 KHR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 30
  • Room voltage220
  • Year property opened2014

Reviews of River Dolphin Hotel from real guests

Provided by verified guests of Agoda
7.3
Cleanliness7.6
Facilities7.1
Location6.1
Room comfort and quality7.6
Service8.2
Value for money7.3
High score for Kratie
Rating
9+ Exceptional (26)
8-9 Excellent (31)
7-8 Very Good (24)
6-7 Good (16)
<6 Below Expectation (25)
Time of the year
Mar - May (30)
Jun - Aug (14)
Sep - Nov (26)
Dec - Feb (52)

Show reviews that mention 

Showing 122 verified guest comments
12345
9.6
Exceptional
Farina from Germany
Couple
Stayed 1 night in January 2023

Very kind and Clean! ”

The staff was very friendly and did everything to Support us to find Tickets for our upcomming Trip. We forget a Wallet at the Restaurant in the Hotel and they also helped us find it. We had a room with a hugh balcony and a nice little fridge. The inventory wasn' t the newest, but everything was Clean an WE really enjoyed the big bed with a hughe blankes. The staff ist the best an the Pool ist perfect for some swimtraining. Would absolutely recommend to stay here!!

Reviewed January 24, 2023

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9.6
Exceptional
Philip from Ireland
Solo traveler
Stayed 5 nights in October 2022

Simple yet delightful hotel”

The rooms are nice and spacious as well as airy, the staff are all friendly, and helpful. The food is far better than I expected and overall the hotel has a feeling of humble homeliness.

Reviewed November 05, 2022

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8.8
Excellent
Sergio from Singapore
Solo traveler
Stayed 3 nights in January 2023

Excellent for relaxing a few days”

Very nice hotel with huge rooms. Very confortable and clean. The restaurant has good food. And there is even a swiming pool. The wifi is not excellent though, it's only good in the restaurant.

Reviewed January 05, 2023

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8.8
Excellent
Sergio from Singapore
Solo traveler
Stayed 1 night in January 2023

Great for resting”

Great hotel to rest a bit. The rooms are very big. The standard that I applied had a sofa and a small table, minifridge and big bed. The shower has pressure and really hor water. Good restaurant also with a nice view of the garden and swimming pool. The only but for the hotel is the wifi, very low connectivity in the room.

Reviewed January 07, 2023

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8.4
Excellent
Jeffrey from United Kingdom
Couple
Deluxe Double Room
Stayed 5 nights in February 2023

River Dolphin 🐬 ”

Had a good week at this local hotel and found the staff helpful and friendly. The great point about the hotel is the restaurant has excellent food and the service is good and very reasonably priced. In all a great stay

Reviewed February 06, 2023

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9.2
Exceptional
Quentin from France
Couple
Stayed 2 nights in January 2020

Exceptional”

Nice staff, services (free tuk-tuk, rent scooter...), restaurant. Correct prices.

Reviewed January 24, 2020

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8.4
Excellent
Ivo from Cambodia
Solo traveler
Stayed 3 nights in October 2022

Good”

Nice place to stay

Reviewed October 05, 2022

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7.2
Very good
Raji from Cambodia
Solo traveler
Stayed 3 nights in September 2022

Kratie visit”

Hello there, The hotel is okay and is meant for backpackers. The facilities are bare minimum and the rooms and the bathrooms were clean. I couldn't open the balcony as everything was in shambles. The swimming pool is not very clean. The staff is very helpful and kind.

Reviewed September 28, 2022

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7.2
Very good
Michiel from Netherlands
Solo traveler
Budget Double Room
Stayed 1 night in March 2022

Nice hotel bit far from center ”

Hotel is charming yet old but room was clean and bed very comfortable 11

Reviewed April 01, 2022

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5.6
stephen from Cambodia
Solo traveler
Stayed 3 nights in December 2022

Above average”

the location here is not where you want to be

Reviewed December 12, 2022

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3.6
Anna from United Kingdom
Couple
Superior Double Room
Stayed 2 nights in May 2022

Not recommended!”

Unfortunately we had to check out after the first night, despite having paid for a second night. Not only is the hotel very run down (much worse than the photos) but it was also very dirty. Our room was really dusty, with marks all over the walls and other people’s hairs everywhere. Stained sheets. We were woken at 4.30am by roosters crowing outside our window (this continued for several hours). We also asked if the hotel knew where we could rent bicycles - after several prompts the hotel said no, so we went into town and sorted this ourselves.

Reviewed May 18, 2022

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9.3
Exceptional
Mirjam from Switzerland
Couple
Stayed 2 nights in April 2014

Great new hotel in Kratie”

room, location, friendly staff

We stayed at this hotel two weeks after it opened. It is located about 1km from the town center. From the restaurant you can overlook the fields and watch the cows and horses grazing. It was a very quiet location at the edge of the village surrounded by locals’ stilt houses. TIP: If you take a motorbike taxi or tuk tuk, make sure the driver knows where to go. As the hotel is very new many drivers don’t know it yet and several hotels in town use “dolphin” in their name. We rented bicycles for $2 from the hotel which were a great way to get around town. I believe they even offer a free shuttle to and from the town center. Upon our arrival we were friendly greeted by the receptionist who speaks English well. By the time we went to our room the A/C was already running. Our room was in the basement and was very clean. It was cleaned every day and the towels were changed too. There were some bugs getting into our room, but after having travelled in South East Asia for months we don’t care anymore about having a few bugs or geckos staying with us. If it bothers you let the receptionist know and they will take care of it. The room came with a fridge/minibar, satellite TV, water cooker, and A/C. As the hotel just opened and all the staff gets trained on the job, some little mistakes happened (e.g. the milk in my coffee was sour, another guest was served the wrong meal). However, the staff was very apologetic and did everything to fix it. We got the sense that everybody was trying very hard to make our stay as pleasant as possible. There is not much to do in Kratie, other than visiting the Mekong island or watching the dolphins, but the hotel was a perfect place to relax for a few days, the pool was especially appreciated after a hot day! We quite liked the little charming town which offers beautiful Mekong sunsets! We really enjoyed our stay and are happy to have found this hotel! A big thank you to all the friendly staff, good luck and lots of success!

Reviewed May 02, 2014

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10.0
Exceptional
stuart from United Kingdom
Couple
Stayed 2 nights in September 2016

Really nice ”

When we arrived on the bus a member of staff from the hotel was waiting on us to drive us to the hotel which was a lovely surprise. Fresh fruit juice on arrival. Lovely staff who helped us organise our excursion to see the river dolphins. Great restaurant downstairs. Room was great with nice big windows and balcony. The surrounding area is lovely.

Reviewed January 30, 2017

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8.7
Excellent
Stephen from United Kingdom
Couple
Deluxe Double Room
Stayed 3 nights in March 2016

River Dolphin Hotel”

Helpful staff, free tuck tuck transport, there and back, to riverside. Food.

Very nice stay at Rivet Dolphin Hotel, Kratie. Staff very helpful and attentive, while rooms comfortable. A little out of town but the free tuck tuck drop off and pick up service means that is no problem,

Reviewed March 06, 2016

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9.6
Exceptional
Franck from France
Couple
Stayed 2 nights in October 2016

Very nice stay in Kratie”

We enjoyed our stay at River Dolphin Hotel. Staff is very friendly and room was clean and tidy. The swimming pool is a real asset !

Reviewed October 28, 2016

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8.7
Excellent
Al from New Zealand
Solo traveler
Stayed 1 night in November 2014

Affordable and confortable”

Staff, room size, WiFi

Sadly this hotel is effected by multiple power outages which really effects the overall experience of this hotel. Food was average. Its kinda difficult to pass negative remarks given how very friendly the staff are - and they truly are. With better management this place has huge potential. Set off a main road the property is quiet on a rural surrounding. Biking is the go and takes 5 - 10 mins to make your way into town. The overall quality of the room vs cost, is very affordable to say the least. NB: Seeing the Irrawaddy Dolphins is easily reachable by motorbike however 'IT IS POORLY SIGNPOSTED'.

Reviewed November 20, 2014

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9.3
Exceptional
CLAUDIA from Australia
Couple
Stayed 1 night in June 2015

gem just off the Mekong. ”

Service, room, food/drinks

Excellent stay at kratie. Could not fault anything except location. A good 30 Minutes walk from river. Staff are exceptional and very helpful. Food was amazing. Highly recommended stay.

Reviewed June 27, 2015

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8.4
Excellent
Vratislav from Czech Republic
Couple
Stayed 2 nights in May 2019

Excellent”

Free tuk tuk ride to town and back whenever you like, nice swimming pool (bit damaged at few places), very helpful and friendly staff, we had them book us a minivan trip from Kratie to Siem Riep. Good food in the restaurant, some happy hours and additional 15% discount on food for hotel guests. Very good standard for such a small town.

Reviewed May 07, 2019

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8.8
Excellent
George
Family with young children
Stayed 2 nights in April 2019

Nice accommodations with great staff”

Staff was great. They clean not only the rooms but also the hallways (daily). AC was sufficient but I think due to the electricity setup in Kratie, the ACs are unable to operate at maximum power. Overall good stay for me and my kid.

Reviewed April 29, 2019

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9.6
Exceptional
Marine from Cambodia
Group
Stayed 1 night in July 2019

Great stay”

The staff is lovely and very competent! Everyone is smiling and doing everything to make your stay pleasant! The rooms are very clean and nice! Lovely stay for Kratie!

Reviewed July 28, 2019

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