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Elevate your stay at Rusutsu Resort Hotel & Convention. Enjoy year-round activities in Hokkaido's natural environment. Experience futon beds in Japanese-style rooms. Ideal for adventurous travelers. Experience the stunning beauty of Rusutsu, Niseko. Stay at Rusutsu Resort Hotel & Convention, renowned for world-class skiing, breathtaking landscapes, and a charming village atmosphere. Enjoy luxury amenities like exclusive access to a chic bar, a sparkling indoor pool, and comfortable accommodations with air conditioning, complimentary Wi-Fi, and delightful toiletries. Unwind with a refreshing dip, marvel at mountain or street views, and embark on an immersive adventure in Hokkaido's natural wonders. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Front desk [24-hour]
Airport transfer
Hot tub
Currency exchange
Sauna
Front desk [24-hour]
Airport transfer
Bicycle rental
Car park
Swimming pool [indoor]
Golf course [on-site]
Shuttle service
Luggage storage
3 travelers have booked today.
Location rating score
Value for money | 8.1 |
Distance to city center | 75 km |
Location rating | 8.8 |
Nearest airport | Okadama Airport (OKD) |
Distance to airport | 56.1 km |
Is car parking available at Rusutsu Resort Hotel & Convention?
Rusutsu Resort Hotel & Convention has car park onsite free of charge for guest visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What is the typical travel time to the closest airport from Rusutsu Resort Hotel & Convention?
The average travel time to get from Rusutsu Resort Hotel & Convention to the airport is 90 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.
How many rooms does Rusutsu Resort Hotel & Convention have?
Rusutsu Resort Hotel & Convention has a total of 500 rooms.
How long do visitors generally stay at Rusutsu Resort Hotel & Convention?
Verified past guests that have stayed at Rusutsu Resort Hotel & Convention had an average nightly stay of 2 nights at this property.
At what time of the year is Rusutsu Resort Hotel & Convention most popular?
Rusutsu Resort Hotel & Convention's most popular month where verified guests have stayed the most is in August.
What payment cards are supported at Rusutsu Resort Hotel & Convention?
Enjoy the convenience of simple payment at Rusutsu Resort Hotel & Convention which accepts up to 12, with wide selection of payment card options consisting of Discover Card, MasterCard, Cash, American Express, Visa, and UnionPay.
What is the typical rating that verified Solo travelers' have given to Rusutsu Resort Hotel & Convention?
Past solo travelers that have stayed at this property have given Rusutsu Resort Hotel & Convention an average rating of 8.5. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Business travelers' have given to Rusutsu Resort Hotel & Convention?
Past business travelers that have stayed at this property have given Rusutsu Resort Hotel & Convention an average rating of 8.2. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
What time is check-in and check-out at Rusutsu Resort Hotel & Convention?
Check-in is from 3:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated hours may be charged an additional fee.
Can business events be hosted at Rusutsu Resort Hotel & Convention?
On-site locations and straightforward event offerings make Rusutsu Resort Hotel & Convention an excellent option for hosting meetings, conferences, and seminars.
Experience Luxury and Convenience at Rusutsu Resort Hotel & Convention
Welcome to Rusutsu Resort Hotel & Convention, a luxurious 4-star hotel nestled in the heart of Niseko, Japan. With its prime location and impeccable hospitality, this hotel offers a perfect blend of comfort, convenience, and breathtaking natural beauty. Whether you're a leisure traveler or a business guest, Rusutsu Resort Hotel & Convention promises an unforgettable stay.
As you step into the hotel, you'll be greeted by a warm and inviting atmosphere. The hotel features 537 elegantly appointed rooms, ensuring a comfortable and relaxing stay for every guest. Each room is thoughtfully designed with modern amenities and stylish decor, providing a cozy sanctuary after a long day of exploring Niseko's stunning landscapes or attending business meetings.
Check-in time at Rusutsu Resort Hotel & Convention starts from 03:00 PM, allowing you to settle in and unwind at your own pace. The hotel's dedicated staff will be there to assist you with a seamless check-in process, ensuring that you feel welcomed from the moment you arrive. If you need any assistance during your stay, the friendly and professional hotel staff are always ready to help, making sure your experience is nothing short of exceptional.
When it's time to bid farewell to this enchanting hotel, check-out is until 11:00 AM. Take your time to savor a delicious breakfast, soak in the panoramic views, or simply enjoy a few more moments of tranquility before continuing your journey.
Please note that Rusutsu Resort Hotel & Convention does not offer complimentary stays for children. However, additional charges may apply for children's accommodation. For more information on the child policy and any other inquiries, the hotel's attentive staff will be delighted to assist you.
With its convenient location just 75 km from the city center and a mere 90-minute drive from the airport, Rusutsu Resort Hotel & Convention offers easy access to Niseko's most popular attractions. Whether you're seeking outdoor adventures, world-class skiing, or cultural experiences, this hotel serves as the perfect base for your Niseko exploration.
Originally built in 1989 and last renovated in 2008, Rusutsu Resort Hotel & Convention combines timeless elegance with modern amenities, ensuring a comfortable and memorable stay for every guest. So, come and experience the luxury, convenience, and natural beauty of Rusutsu Resort Hotel & Convention in Niseko, Japan.
Unforgettable Entertainment Facilities at Rusutsu Resort Hotel & Convention
At Rusutsu Resort Hotel & Convention in Niseko, Japan, you'll find a wide range of entertainment facilities that will make your stay truly unforgettable. Whether you're looking to relax or have some fun, this hotel has something for everyone.
Step into the hotel's shops and indulge in a shopping spree, where you can find a variety of souvenirs and gifts to take back home. After a day of exploring, head to the bar and unwind with a refreshing drink while enjoying the cozy ambiance. For a truly rejuvenating experience, make your way to the hot tub and sauna, where you can soak away your worries and melt into a state of bliss.
If you're in the mood for some outdoor relaxation, the hotel's garden offers a peaceful sanctuary where you can take a leisurely stroll or simply sit back and admire the beautiful surroundings. For those seeking a bit of friendly competition, the games room is the perfect place to challenge your companions to a game of pool or foosball.
With its impressive array of entertainment facilities, Rusutsu Resort Hotel & Convention ensures that your stay is not only comfortable but also filled with excitement and enjoyment. Whether you're seeking relaxation or adventure, this hotel has everything you need for an unforgettable experience.
Experience a Sports Lover's Paradise at Rusutsu Resort Hotel & Convention
Nestled in the picturesque region of Niseko, Japan, Rusutsu Resort Hotel & Convention offers an array of world-class sports facilities that will delight any sports enthusiast. From the moment you step foot in this magnificent resort, you'll be spoiled for choice with the extensive range of activities available.
For those seeking a refreshing swim, the indoor pool provides the perfect oasis. Immerse yourself in the crystal-clear waters and let the stresses of everyday life melt away. If you're an avid golfer, you'll be delighted to know that there is a golf course right on-site. Tee off amidst breathtaking mountain views and lush green fairways, creating an unforgettable golfing experience.
Tennis enthusiasts will also find their paradise at Rusutsu Resort Hotel & Convention. Challenge your friends or family to a friendly match on one of the well-maintained tennis courts. If you prefer a more serene activity, why not try your hand at fishing? Cast your line into the tranquil waters and enjoy the peaceful surroundings as you wait for your next catch.
Of course, no visit to Niseko is complete without experiencing the world-renowned skiing opportunities. Rusutsu Resort Hotel & Convention offers ski equipment rentals and ski lessons, making it the perfect destination for both beginners and seasoned skiers. Feel the exhilaration as you glide down the powdery slopes, surrounded by stunning snowy landscapes.
If you're looking for indoor entertainment, the resort also offers table tennis and horse riding facilities. Challenge your friends to a thrilling game of table tennis or embark on a memorable horseback riding adventure through the picturesque countryside.
For the more adventurous souls, Rusutsu Resort Hotel & Convention provides canoeing and hiking trails. Paddle along the serene waters of the nearby lake or explore the breathtaking natural beauty of the surrounding mountains on foot.
No matter what your sporting passion may be, Rusutsu Resort Hotel & Convention has something for everyone. Immerse yourself in a sports lover's paradise and create unforgettable memories at this exceptional resort in Niseko, Japan.
Convenience at its Finest: Rusutsu Resort Hotel & Convention's Facilities
When it comes to convenience, Rusutsu Resort Hotel & Convention has got you covered. With a range of facilities designed to make your stay hassle-free, this hotel ensures that every aspect of your trip is taken care of. Stay connected with complimentary Wi-Fi in public areas, allowing you to easily browse the web or stay connected with loved ones. For those who enjoy a smoke, there is a designated smoking area available.
Traveling light? No problem. Take advantage of the hotel's dry cleaning service, ensuring that your clothes are fresh and ready for any occasion. Need a place to store your luggage before check-in or after check-out? Rusutsu Resort Hotel & Convention offers luggage storage, giving you the freedom to explore without the burden of carrying your bags.
Craving a quick snack or a refreshing drink? Look no further than the hotel's vending machine, offering a variety of options to satisfy your cravings. With daily housekeeping, you can rest assured that your room will always be clean and tidy. And if you find yourself in need of clean clothes, the hotel even has a laundromat on-site, making it convenient to freshen up your wardrobe during your stay.
With these convenient facilities, Rusutsu Resort Hotel & Convention ensures that your stay is comfortable and stress-free. Whether you're here for business or pleasure, this hotel has everything you need to make the most of your time in Niseko, Japan.
Convenient Transport Facilities at Rusutsu Resort Hotel & Convention
At Rusutsu Resort Hotel & Convention, guests can enjoy a range of convenient transport facilities that make getting around a breeze. The hotel offers a spacious car park onsite, allowing guests to easily park their vehicles and explore the surrounding area at their own pace. What's more, the car park is free of charge, providing added convenience for those traveling by car.
For guests who prefer not to drive, Rusutsu Resort Hotel & Convention also offers a convenient shuttle service. This service allows guests to easily access nearby attractions and ski slopes without the hassle of navigating unfamiliar roads. Whether you're looking to hit the slopes or explore the picturesque Niseko area, the shuttle service provides a stress-free and comfortable way to get around.
Additionally, the hotel offers self-parking options for those who prefer to have control over their parking arrangements. With these transport facilities, Rusutsu Resort Hotel & Convention ensures that guests have a seamless and hassle-free experience during their stay.
Luxurious Room Facilities at Rusutsu Resort Hotel & Convention
Indulge in a world of comfort and luxury at Rusutsu Resort Hotel & Convention, where every room is equipped with top-notch facilities to ensure a memorable stay. Step into your elegantly designed room and be greeted by the refreshing coolness of the air conditioning, perfect for escaping the summer heat or creating a cozy ambiance in the winter.
Unwind and pamper yourself with the plush bathrobes provided, allowing you to relax in style after a long day of exploring the stunning Niseko region. No need to worry about packing a bulky hair dryer as one is conveniently available in every room, ensuring your hair stays perfectly styled throughout your stay.
For entertainment, each room is equipped with a television featuring satellite/cable TV channels, allowing you to catch up on your favorite shows or enjoy a movie night in the comfort of your own private space. Whether you are traveling for business or leisure, Rusutsu Resort Hotel & Convention's room facilities are designed to cater to your every need, ensuring a truly unforgettable experience.
Indulge in a Culinary Delight at Rusutsu Resort Hotel & Convention
At Rusutsu Resort Hotel & Convention, dining is an experience that will tantalize your taste buds and leave you craving for more. With a variety of dining facilities to choose from, your gastronomic journey begins the moment you step foot into this magnificent hotel.
Start your day off right at the hotel's coffee shop, where you can savor a freshly brewed cup of coffee or indulge in a selection of delicious pastries. The aroma of freshly ground beans fills the air, creating a cozy and inviting atmosphere to kickstart your day.
When hunger strikes, head to the hotel's restaurant, where a culinary adventure awaits. Immerse yourself in the vibrant ambiance as you feast on a delectable array of international and local cuisines. From mouthwatering sushi to sizzling teppanyaki, there is something to satisfy every palate.
With daily housekeeping services, you can rest assured that your dining experience will be a seamless one. After a day of exploring the breathtaking beauty of Niseko, return to your room to find it impeccably clean and ready for your next culinary adventure. And don't forget to indulge in the hotel's breakfast buffet, where you can fuel up for the day ahead with a wide selection of fresh and flavorful dishes.
Comfort and Variety: Room Offerings at Rusutsu Resort Hotel & Convention
At Rusutsu Resort Hotel & Convention in Niseko, Japan, you'll find a wide range of room types to suit every traveler's needs. Whether you're traveling alone, with a partner, or with a group, there's a perfect room waiting for you.
For those looking for a taste of traditional Japanese accommodation, the Japanese Style Rooms are ideal. With options for 2, 3, or 4 people, these rooms offer a cozy and authentic experience. Each room is 13 square meters and comes with comfortable Japanese Futons for a restful night's sleep.
If you prefer a more spacious setting, the Junior Suites are a great choice. These non-smoking suites feature a generous 66 square meters of space, making them perfect for couples or small families. With options for 2, 3, or 4 people, these suites offer flexibility and comfort. Additionally, the Mountain View Junior Suites provide breathtaking views of the surrounding scenery, adding an extra touch of luxury to your stay.
Booking your stay at Rusutsu Resort Hotel & Convention through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's easy-to-use platform, you can browse through the available room options, compare prices, and make your reservation in just a few clicks. Say goodbye to the stress of searching for the best deals and let Agoda take care of everything for you. So why wait? Book your dream room at Rusutsu Resort Hotel & Convention today and embark on an unforgettable journey in Niseko, Japan.
Experience Winter Wonderland at Rusutsu Resort Hotel & Convention
Nestled in the picturesque region of Niseko, Japan, Rusutsu Resort Hotel & Convention offers an unforgettable winter getaway. With its prime location at the base of Mount Isola, this resort is a haven for ski enthusiasts and nature lovers alike. The surrounding area is renowned for its powdery snow, making it a dream destination for winter sports enthusiasts.
The resort boasts an impressive range of facilities and activities to keep guests entertained throughout their stay. Ski down the slopes of Mount Isola, where you'll find a variety of trails suitable for all skill levels. If you're new to skiing, take advantage of the ski school where experienced instructors will guide you through the basics. For a thrilling adventure, try snowboarding or snowshoeing through the pristine forests surrounding the resort.
Beyond the slopes, Rusutsu Resort Hotel & Convention offers a host of amenities for relaxation and entertainment. Indulge in a rejuvenating spa treatment or take a dip in the soothing hot springs. Enjoy a leisurely stroll through the charming village, where you'll find a range of shops, restaurants, and cafes offering delicious local cuisine. With its breathtaking natural beauty and abundance of activities, Rusutsu Resort Hotel & Convention is the perfect destination for an unforgettable winter holiday.
Traveling to Rusutsu Resort Hotel & Convention from Nearby Airports in Niseko, Japan
Nestled in the picturesque town of Rusutsu, Niseko, Japan, the Rusutsu Resort Hotel & Convention offers a serene and luxurious retreat for travelers seeking an escape to nature. Getting to this enchanting destination is a breeze, thanks to the convenient proximity of several airports.
If you're flying into Niseko, the nearest airport is New Chitose Airport, located approximately 90 kilometers away. From the airport, you have several options to reach Rusutsu Resort Hotel & Convention. The most convenient and hassle-free way is to take a direct bus from the airport to the hotel. The bus journey takes around two hours and offers breathtaking views of the surrounding landscapes. Alternatively, you can also opt for a private taxi or rental car, which will give you the flexibility to explore the area at your own pace.
Another option is to fly into Sapporo Okadama Airport, which is approximately 100 kilometers away from Rusutsu Resort Hotel & Convention. From the airport, you can take a bus or taxi to Sapporo Station, and then catch a train to Kutchan Station. From Kutchan Station, you can take a taxi or bus to Rusutsu Resort Hotel & Convention.
No matter which airport you choose to arrive at, the journey to Rusutsu Resort Hotel & Convention promises to be a delightful experience, with stunning landscapes and a sense of tranquility that sets the tone for your stay at this exceptional resort.
Experience the Winter Wonderland at Rusutsu Ski Resort
Nestled amidst the stunning natural beauty of Niseko, Japan, Rusutsu Resort Hotel & Convention is surrounded by a winter wonderland of attractions and landmarks. The highlight of the area is the renowned Rusutsu Ski Resort, which offers an exhilarating skiing and snowboarding experience for all levels of expertise. With its powdery slopes and breathtaking mountain views, it's no wonder that Rusutsu Ski Resort is a favorite destination for winter sports enthusiasts from around the world.
For those seeking a thrilling adventure, the nearby East Gondola 2 and East Gondola 1 provide convenient access to the slopes, allowing visitors to quickly and effortlessly explore the vast ski area. The East Pair Lift 2 and West Tiger Pair Lift are also within close proximity, offering additional options for exploring the slopes and enjoying the panoramic views.
After a day on the slopes, guests can unwind and relax at the local onsen, a traditional Japanese hot spring. Immerse yourself in the soothing waters and let the stress melt away as you take in the serene surroundings. For those looking to explore beyond the resort, Rusutsu Resort Hotel & Convention is also conveniently located near Isola Quad 3 and Isola Quad 4, providing easy access to other attractions in the area.
Whether you're a seasoned skier or a first-time visitor to the snow, Rusutsu Resort Hotel & Convention offers a truly unforgettable winter experience. From the exhilarating slopes of Rusutsu Ski Resort to the tranquil hot springs and nearby attractions, this winter wonderland is a must-visit destination for snow enthusiasts.
A Culinary Adventure Awaits
When it comes to dining options, Rusutsu Resort Hotel & Convention has something for every palate. Start your day with a hearty breakfast at the Steamboat Cafeteria, where you can indulge in a variety of delicious dishes. For a taste of authentic Japanese cuisine, head to Yo-chan or Mokumokuya, both located nearby. If you're in the mood for a quick bite, Michinoeki 230 Rusutsu offers a range of tasty options. For a fine dining experience, Rodeo Drive is the place to be, serving up exquisite international cuisine. Cafeteria Isola 2000 is perfect for families, with its kid-friendly menu and relaxed atmosphere. If you're craving traditional Japanese comfort food, make sure to visit Tanpopo Shokud. Rusutsu Sakaba is a great spot to unwind with friends and enjoy some local brews. And if you're on the go, Miyuki Drive In and ALASKA are convenient options for a quick meal or snack. With such a diverse range of restaurants, your culinary adventure awaits at Rusutsu Resort Hotel & Convention.
Shop 'til you drop at Rusutsu Resort Hotel & Convention
Located in the picturesque town of Niseko, Japan, Rusutsu Resort Hotel & Convention offers a truly unforgettable shopping experience. Just a short distance away from the hotel, you'll find Sato no Eki Hot Kimobetsu, a charming shopping complex that showcases the best of local craftsmanship and products. Here, you can browse through a variety of unique souvenirs, traditional handicrafts, and delicious local delicacies, making it the perfect place to find a special memento of your trip. Additionally, Michinoeki 230 Rusutsu is another must-visit shopping destination nearby. This roadside station offers a wide range of local produce, fresh seafood, and handmade crafts, allowing you to immerse yourself in the rich culture and flavors of the region. Whether you're looking for gifts to bring back home or simply want to indulge in some retail therapy, Rusutsu Resort Hotel & Convention's surrounding shopping landmarks are sure to delight and satisfy your shopping cravings.
Affordable Luxury at Rusutsu Resort Hotel & Convention
Experience the perfect blend of luxury and affordability at Rusutsu Resort Hotel & Convention. With an average room price of just $228, this stunning hotel offers exceptional value for money in comparison to the average price of a hotel room in Niseko, which stands at $220.
Nestled amidst the picturesque landscapes of Niseko, Rusutsu Resort Hotel & Convention provides a truly unforgettable experience. From the moment you step into the elegant lobby, you'll be greeted by warm hospitality and a sense of tranquility. The spacious and well-appointed rooms feature modern amenities and breathtaking views, ensuring a comfortable and memorable stay.
Not only does Rusutsu Resort Hotel & Convention offer excellent value for money, but it also boasts a range of world-class facilities. Indulge in a relaxing spa treatment, take a dip in the rejuvenating hot springs, or savor delectable cuisine at the on-site restaurants. Whether you're seeking adventure on the slopes or a peaceful retreat in nature, this hotel is the perfect choice for your Niseko getaway. Book your stay today and experience the luxury you deserve at an unbeatable price.
A Winter Wonderland for Families
Rusutsu Resort Hotel & Convention in Niseko, Japan is a beautiful and family-friendly destination that offers an array of cool features. From playing in the snow to enjoying the carousel, there is never a dull moment for the kids. The rooms are spacious, clean, and provide a comfortable stay, making it an ideal choice for families. The resort's restaurants are also highly praised, offering a great dining experience for everyone. With its child-friendly atmosphere and warm hospitality, Rusutsu Resort Hotel & Convention is the perfect place for a memorable family vacation.
Exceptional Customer Ratings at Rusutsu Resort Hotel & Convention
Rusutsu Resort Hotel & Convention in Niseko, Japan, has garnered exceptional customer ratings across various categories. With an overall rating of 8.5, guests have consistently praised the hotel for its outstanding facilities, cleanliness, and staff performance.
One of the standout features of Rusutsu Resort Hotel & Convention is its impressive range of facilities. With a rating of 8.6, guests have raved about the hotel's extensive amenities, including a convention center, spa, and fitness center. Whether you're visiting for business or leisure, the hotel offers everything you need for a comfortable and enjoyable stay.
The hotel's commitment to cleanliness has also received high praise from guests, with a rating of 8.6. Guests have commended the hotel for its immaculate rooms and public areas, ensuring a hygienic and pleasant environment throughout their stay. Whether you're relaxing in your room or exploring the hotel's various facilities, you can expect a consistently clean and well-maintained atmosphere at Rusutsu Resort Hotel & Convention.
Excellent8.6
Facilities
Excellent8.8
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
[About room cleaning for consecutive stays] From July 22, 2023, we have introduced "eco cleaning". "Normal cleaning" will be carried out every 4 days. For more information, please visit the Rusutsu Resort official website.
[Last check-out time] Until the end of March 2023 [until 11:00 AM], from April 2024 onwards [until 10:00 AM].
Provided by verified guests of
Excellent
Show reviews that mention
Airport transfer
Hot tub
Currency exchange
Sauna
Return to Rusutsu!”
This is out 4th season at Rusutsu and 3rd stay at Rusutsu Resort Hotel & Convention. We are back because our experience here keeps getting better and better, despite missing out on the last 2 seasons due to the pandemic. Because things are pretty much the same as 3 years ago, which some tweaks, we are absolutely ok with the setup they have, including the limited dining options. For others, this is something to keep in mind. If you have a family of four, go for the 3+1 bedroom option. While a little tight on space, it worked for us and you can always move the single beds together to create more space for your luggage. Room cleaning was often done for our room late in the evening, which meant that we would come back from the slopes to an unmade room. That was absolutely fine with us as we usually just dump our stuff and head out for dinner. The new onsen, which was launched just before the pandemic, is great, especially the outdoor part. My 2 boys loved it when it was first launched 3 years ago and still do. It is a must-do daily apres-ski activity for them. The 25+5 hour lift ticket option, which has been launched for the first time this season, is an absolute winner! It halved my lift tickets cost compared to 3 years ago...at the very least! That said, Shinchan Crayon Kids Ski School is the main we keep returning to Rusutsu. They have the most caring ski instructors and we have developed real personal relationship with their key personnel over the last 4 seasons. Ayumi-san, Mishi-san, Nakamura-san, Hashimoto-san and Ms Orange - you guys are the best! We also took Ski and Snowboarding lessons from the Rusutsu school. The 3 instructors we had were great! A special shout-out to Owain Jones, Mylo Allan and last but certainly not least, Mackenzie Spurgeon. Our oldest boy had a blast with you, even though it was only for 3 hours. Hope to see you guys back in Rusutsu next year!
The staff were amazing”
Amidst the spread of COVID-19, I was hesitant about going on a trip, but I also wanted to give my fourth-grade son a memorable summer vacation, so I decided to go. We had stayed here with our family about 10 years ago, but I was surprised to see that the amusement park, pool, and activities had been greatly improved compared to back then. There was also a newly built hot spring, and we were able to spend a fulfilling day just within the facility. Additionally, when I realized that I had lost my coin purse at the airport after checking out, I called the hotel and they immediately checked and found it for me. The person who assisted me was very attentive and listened to me carefully, and their subsequent response was truly prompt and kind. I have no words of gratitude. I definitely want to stay here again with my family.
SHUNJI 様 このたびはルスツリゾートホテル&コンベンションにご宿泊いただき誠にありがとうございます。 また、高評価ならびにご感想をお寄せいただき重ねて御礼申し上げます。 遊園地、プール、アクティビティと夏のルスツを存分にお楽しみいただけたようで大変嬉しく思います。2019年7月にオープンしました大浴場「ルスツ温泉・・ことぶきの湯」につきましてもお気に召していただけたなら幸いです。 また、スタッフの対応につきましてもお褒めの言葉を頂戴し、大変嬉しく何よりも励みになります。 今後もスタッフ一同さらに精進いたしますので、引き続きルスツリゾートをご愛顧賜りますようお願い申し上げます。 ご家族皆様でのまたのお越しをスタッフ一同心よりお待ち申し上げております。 ご投稿ありがとうございました。 ルスツリゾートホテル&コンベンション
Too spacious interior”
I used it at the end of GW. There were few customers. I enjoyed the amusement park and the pool. The room was larger than I imagined. I made a reservation for four people: two children in higher grades, one child in lower grades, and a couple. Four extra beds were prepared, but we only used three. The child in lower grades is small, so we were able to sleep together. I thought it would be nice to have a sofa instead. I should have made a request when making the reservation. The hotel itself is even larger. There are two baths, and we walked about 200 meters to each. I was surprised by how spacious they were. There are also various shops, and the staff members were very friendly. If I had to say something, I would like the location of the microwave to be specified. I noticed a microwave in one of the shops, but it was only for warming up items purchased in the shop. It's natural, of course. We stayed without meals, so we bought food at a nearby convenience store. It would have been nice to be able to warm it up. I know it's a selfish request, but I would be happy if there was a microwave. Thank you for the two days.
Kaori 様 このたびはルスツリゾートホテル&コンベンションにご宿泊いただき誠にありがとうございます。 また、貴重なお時間を頂戴し、コメントをお寄せいただき重ねて御礼申し上げます。 今回は「スタンダード トリプルルーム(エキストラベッド付き・禁煙)」でご予約いただいておりましたため、エキストラベッドをご用意いたしましたが、次回以降は事前にご連絡いただければ、ベッド3台のみ(+ソファ)でご用意させていただきます。 ご希望の場合はお手数ではございますが、ご予約時のメッセージ等でご連絡いただければ幸いです。 また、電子レンジの件につきまして、ご不便をおかけして申し訳ございません。いただいたご意見は関連部署、マネジメントチームに共有し、今後の更なる改善のため参考とさせていただきます。 これからもスタッフ一同さらに精進いたしますので、引き続きルスツリゾートをご愛顧賜りますようお願い申し上げます。 またのお越しを心よりお待ち申し上げております。 ご投稿ありがとうございました。 ルスツリゾートホテル&コンベンション
It was a very satisfying hotel!”
I stayed for one night at the end of the summer season. Since I was with small children, we only used a part of the amusement park area, but there were many enjoyable spots such as the indoor pool and the two-story merry-go-round in the hotel, and it was a very satisfying stay.
Back for the 6th time!”
A shorter stay this time around as the older boy's schedule only permitted us to start our vacation just a few days before Christmas. We spent some time in Sapporo before taking the free shuttle over on Christmas day. We stayed 7 nights and this being our 6th season here, this review will focus more on what has changed from the last season. But firstly, what is great about this resort and keeps us coming back - the powder snow is even more awesome than last season as we are arriving later. We had also booked a total of 15 hours of snowboarding lessons with the incomparable, Mackenzie Spurgeon - snowboarding instructor par excellence. This was our 3rd season with him and my older boy loves him to bits. Not so great were our dining options - given that we were there between Christmas and New Year, the restaurants that accepted reservations were largely booked-out. So, we were restricted to those that did not, which meant we were either dining at Kakashi or Cricket. Which was fine as the food they serve is great. We also tried the Venison Burger from the food truck parked just outside the South Wing and the taste was just mind-blowing, especially with the wasabi sauce. They had new lockers which utilised the room keycard, making it much more convenient but the capacity was reduced. This presented a problem for us as we had 4 sets of Snowboards/Skis and boots, which could not fit in the locker. However, they were quick to provide us with one of their spare lockers, which was nice. The lines to take the ski lifts were long but we largely avoided it on days where we were taking lessons, as they had priority lanes for us. On other days, we just headed to the East Mountain, which had relatively shorter queues, especially if you start early, which meant taking the gondola over at or before 9am. We also found that it was preferably to schedule lunch at 11-1130am to avoid the crowds - otherwise, expect to spend time waiting for a table, and then queueing for food. Equipment rental prices went up but the cheaper Yen helped to offset it somewhat. Gone were the 'Welcome Vouchers', which helped to shave off up to 20% of the costs of dining on the ski slopes and retail purchases in the resort - somewhat expected as the tourist hordes have returned. Lift ticket prices also went up but the 25+5 hr deal remains a great option if you are staying at least a week or so. The relatively new Kotobuki-no-yu onsen remains a favourite of the boys and we usually ended the night with a visit to the Game Arcade. The resort continues to stretch their concept of "eco-cleaning" by only making up our rooms on every fourth day...which meant it happened only once during our stay. They also converted the large hall, where the Crayon Shinchan Ski School used to be housed, into a sort of party cum carnival venue, calling it Bon Odori. It was loud and kind of quirky but at least, they are trying to offer something new. All in all, we had a great time and would probably come back again next season for the wonderful snow, the familiarity and our beloved snowboarding instructor, Supermac!