Couple of Nights for a Couple”

We booked for a 2-night stay at Silver Oaks Hotel and Suites. We arrived late in the evening, but there was a friendly front desk staff who was ready to assist us. The moment we showed the Agoda booking print out, we were checked-in rather quickly (less than 5 minutes) and we were most appreciative of that because we were already itching to get some rest after a delayed flight. We didn't order any food, so the rating is merely for the purpose of completing this review. The location was very good for our purpose, which was to attend a relative's wedding. It was within walking distance so we found it very convenient as traffic in Manila can be such a challenge. We liked how they managed to clean the room very well when we put up the Please Make Up Room sign. Every single staff member had a smile to share and that's an asset to any property. They can possibly improve on the provisions, like there was only 1 toothbrush provided and the pack for the shampoo was rather too small - considering that they knew that the room was good for two, then they should have provided supplies based on that. Other than that, everything worked well. Aircon cooling was superb, the fridge worked, the hot & cold shower worked well (though a stronger water pressure would be an added bonus), they provided a lock & key for the cabinet, and also had complimentary bottled water. Another thing they need to work on to further improve would be the TV service. The TV set in itself is alright, the reception of the channels was not, so we watched TV with static all throughout.

The Best location”

Yes. I had a very comfortable stay at Silver Oaks Hotel! All the girls at the front desk were the best and always had smiles. I like to give a very special shot out to the four girls and I want to thank Jeanelle, Liezel, Jackie, and Dina. Plus, all the door man always had my back and the cleaning crew always did my room and worked hard to make sure everything was perfect. Thank you everyone and I will be back again. Gerald

I Just go to Manila when it’s needed like going to The US Embassy or Immigration I love staying here”

For anyone having there doubts about where’s a good hotel you need to look no further I stayed here 4 times n will continue coming to this hotel .For one thing they have a elevator to where others you have to walk up a flight of stairs n he rooms are nice n clean you get free breakfast n let me tell you it’s out of this world great .The staff very friendly n your 2 blocks away from the SM Mall to .of course there’s free WiFi n they have a computer in the lobby you can use to .belive me when I tell you this have stayed in a lot of hotels n there have been some I called The Hotel From Hell cause looking at the place online was nice but getting there n finally seeing the room omg what a dump So don’t even think about The Manila Hotel that place is filthy So I recommended if you want a hotel n friendly staff Silver Springs is the best it’s a 10 plus hotel n I’ll book there anytime I go to Manila

Exceptional”

On my top list is the kindness and very accommodating staffs of Silver Oaks. Keep it up! The food is yummy. The hotel is clean. Everything seemed perfect. In short, me and my family have a good experience during our 2 nights stay.

Good location, friendly staff”

I was looking for a hotel near the PGH where our family can stay while my father has his operation done in the hospital. Silver Oaks was conveniently located and the service they provided our family during our stay here was simply fantastic. I would like to make special mention of Nicole, who was accommodating in our special requests. Room was clean and spacious, I will stay at this hotel again should I need one in Manila.

Excellent Staff”

I stay here every time I am in Manila. The staff always remembers me even if it has been a year or more since I have stayed. Very friendly and hospitable staff. Some of the rooms show a little wear but not bad and they are always very clean. Great location for the Ermita nightlife if that is what you are looking for. Definitely great for the money. Not an area really for families since it is pretty much a red light area, but close to everything.

This is our third time in silver oaks,we both like it here bec of the location and its promos.”

Pros Location Good wifi Good ac Free breakfast Very helpful room attendant and guard. Cons Some bugs in the room but its fine for us.. I think the room specially the ceiling should be clean bec i see some webs on it. Theres no waterdispenser,since id like to drink hot water most of the time. But to top it all, no one is perfect so is the hotel ..were happy in silver oaks.and will come back in the future

Exceptional”

I stay there every time I am in Manila. It is in Ermita which is a bit of a rougher area and a red light distric somewhat still at night so not really for families. Very close to many things and the staff are always very excellent and friendly.

Very Satisfactory”

It was a good experienced staying in this hotel for three nights, location are good, staff are very friendly, approachable, and accomodating, rooms are pretty good and affordable too, with a good air conditioning, I like the bathroom and the hot shower which I like it most, Very close to the US Embassy and Robinson Mall, The next time when I'm going back in Manila would love to stay in this hotel again :D

Value for money”

It was a great experienced staying in Silver Oaks hotel. Very comfortable and very cheap to stay for long periods. It is accesable to everything like malls, restaurants, and govt agencies. Taxi cabs and jeepneys are no problem at all.

perfect place stay!!”

i booked this hotel lot of time.. i love it! the place is perfect. just a min walk to robinson ermita and very accessible for everything the staff are friendly, the room and the lobby is clean. Im coming back soon. im planning for longer stay here😊😊😊

Nice, clean hotel with friendly staff”

Located on busy A. Mabini. For single, fun at bar, K-TV and restaurants. Close to major tourist attraction. Ermita Robinson is just 1 street behind hotel. Room is bigger than Tune but room decoration need improvement. It feels dark and dreary. They should look at Tune Hotel's interior decorating and pain scheme. Owner is trying to improve the new hotel. I stayed for 9 days in a standard premium. I guess premium means getting a window. View is a view of some sem-enclosed stairway. Restaurant staffs are friendly. Front desk staff need work on their English. Morning breakfast is limited but adequate for a Filipino. Don't expect American style buffet. Bathroom is a little small especially the toilet space. For an American, that space maybe too narrow to sit down. You have to throw the toilet paper into the waste basket or you can clog the toilet (just like in China). Maybe that is why some complained of toilet not flushing. Security is good. I had friends visiting and they wanted my friend to leave their ID at front desk. Internet was patchy. It kept going out and coming back like a roller coaster but it is fast enough for my GF to watch streaming TV.

nice place”

the red planet where i usually stay was way too expensive on my date,so i stayed at the silver oak and i have been surprised.. nice hotel,nice staff,good price and way less crowdy that the red planet.. plus as a bonus not so many people begging around the Silver oak.. i will go back..

silver oaks hotel critique”

my stay at silver oaks was pleasant but hotel had some maintenance issues,staff was friendly and helpful,was located very near the mall and fairly close to everything i needed to see on my trip

A good find”

The hotel was recommended by a friend. I checked in early in the morning. The room allocated to me was very small and I requested a change. I spent one night in the new room but the AC was simply too noisy and they up-graded me to a much better room which was excellent. Staff is friendly and the cleaner is spotless and deserves a medal! BF is OK. I would prefer a more Continental BF but there was a choice and I'm simply set in my needs.I spoke to the manager/owner and this is a hotel who wants to please. I spend time in Manila every year for business and will be back.

Cheap and cheerful”

The rooms are not as small as in some other hotels nearby, but the view is blocked by the buildings opposite. The towels are rather thing and the bathroom is tiny. In my room the AC was directly above the bed, which added to the noise and dispensed cold air directly onto me - not cool, pun intended. I was given a safety box, but the guy just brought it in, put in some batteries in the door and showed me which buttons to push. I am somewhat unimpressed. However, location is great, the reception staff is friendly and it's in the lower price range for the area. All in all, not the worst choice.

Wonderful staff”

This hotel is not far from the heart of city,everything is within a reach and .great staff and they are very helpful . I like the location very much. . Not far from the robinsons place, this is one of best mall in manila as far as location concerned and , most of foreigners hang around this mall...

was there taken care of stuff at immagration ”

pros are your near immigration n US Embassy around corner is SM Mall 7 - 10 am free breakfast friendly staff and service to clean room sad part is as you exit the hotel n turn right sidewalk bites all broken cement n careful walking on it Bathroom had a Shower door as i closed it to shower water ended up on the floor around the toilet was told about that last time i was there in February n wasn’t taken care of I know it’s a easy fix just seal it where it’s leaking n it’s in other rooms to . But the leak was the only problem with the room otherwise it’s still a great hotel n ill continue staying there on a scale from 1-10 i rate it a 8

Clean & Accessable..”

I'd like this hotel, this is my 2nd time I stay with my wife, location is accessible near to Robinson Manila, and MOA, also the Room clean and the staff always greet you w/ smile.

good hotel room”

very good location,it's only 2 mins. walk to robinson's mall, 5 mins. drive to manila ocean park, 10 mins.walk to lrt station but when it comes to food,not everything available on the menu, meals on menu small portions. Hotel staff are very friendly and helpful. Room is clean and there is also fridge and cable tv. I would definitely go back to this hotel.