Sofitel London Heathrow Hotel

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Terminal 5, Heathrow, London, United Kingdom, TW6 2GD

Highlights

Check-in [24-hour]

Fast check in and check out process.
Excellent room comfort & quality

- Guests have rated this property 9.0/10 on room comfort and quality

The bed was super comfy and the facilities were perfect.
Sparkling clean

- Guests have rated this property 9.0/10 on cleanliness

Very clean.
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

330 meters to public transportation

330 meters to public transportation - Heathrow Terminal 5 Railway Station is within 330 meters

Facilities

Free Wi-Fi

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

Sauna

About us

Experience luxury and convenience at the stylish Sofitel London Heathrow Hotel. Perfectly located near the airport, it's an ideal choice for discerning travelers. Enjoy comfortable, air-conditioned rooms with complimentary Wi-Fi, a safe, and a refreshing shower. Indulge in breathtaking city views, personalized breakfast options, and top-notch pampering at the on-site salon. Unwind with a drink at the exclusive bar, or upgrade for lounge access and personalized service. Don't miss out on this unforgettable stay at Sofitel London Heathrow. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in London are being booked every minute!
Location 9.5
Cleanliness 9.2
Service 8.9
Room comfort and quality 8.8

Based on 14,480 verified reviews

Location

9.5

Cleanliness

9.2

Service

8.9

Room comfort and qua...

8.8

Facilities

8.6

Value for money

8.0

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Nearest transportation options

Heathrow Terminal 5 Railway Station is within 0.32 km

See map

9.5Exceptional

Location rating score

Exceptional location
Parking
Available
Popular landmarks
Natural History Museum
22.0 km
V&A - Victoria and Albert Museum
22.3 km
Madame Tussauds London
24.0 km
Buckingham Palace
24.4 km
National Gallery
25.5 km
Closest landmarks
T5 coach park
190 m
Heathrow Terminal 5 Railway Station
320 m
Plaza Premium Lounge T5 Departures
340 m
Colne Valley Biodiversity Site
650 m
Heathrow Medical Services
730 m

Good to know

Value for money8.0
Distance to city center10miles
Location rating9.5
Nearest airportHeathrow Airport (LHR)
Distance to airport2.6 km

Rooms available at Sofitel London Heathrow Hotel

Excellent
Room comfort & quality

8.8

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Based on 1467 reviews from verified travelers

1 bedroom Suite
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  • Room size: 54 m²/581 ft²
  • 1 king bed & 1 sofa bed
  • 1 king bed & 1 sofa bed
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Superior King Room
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  • Room size: 28 m²/301 ft²
  • 1 king bed
  • 1 king bed
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Classic Queen Room
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  • Room size: 26 m²/280 ft²
  • 1 queen bed
  • 1 queen bed
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Classic Twin Room
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  • Room size: 26 m²/280 ft²
  • 2 single beds
  • 2 single beds
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Luxury Club Room, Club Millesime access, 1 King Bed
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  • Room size: 28 m²/301 ft²
  • 1 king bed
  • 1 king bed
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Luxury King Room
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  • Room size: 32 m²/344 ft²
  • 1 king bed
  • 1 king bed
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Superior 2 Single Beds
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  • Room size: 28 m²/301 ft²
  • 2 single beds
  • 2 single beds
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Family Room
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  • Room size: 35 m²/377 ft²
  • 1 sofa bed
  • 1 sofa bed
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Junior Suite
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  • Room size: 35 m²/377 ft²
  • 1 sofa bed and 1 king bed
  • 1 sofa bed and 1 king bed
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Luxury Twin Room
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  • Room size: 32 m²/344 ft²
  • 2 single beds
  • 2 single beds
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Frequently asked questions

Yes! Sofitel London Heathrow Hotel includes laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

Sofitel London Heathrow Hotel comply with our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes prepared with free face masks, doctor/nurse on call, first aid kit, temperature check for guests and staff, sterilizing equipment, and staff trained in safety protocol for greater safety precautions and hygiene protocols.

Absolutely! The perks of staying at Sofitel London Heathrow Hotel include an on-site ATM, providing visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday vacation.

While lodging at Sofitel London Heathrow Hotel, indulge in your evening or night out at Plaza Premium Lounge T5 Departures to make the most out of your nightlife.

Sofitel London Heathrow Hotel only allows guests that are above 3 years old to stay at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the family/child friendly filter for more selections.

Sofitel London Heathrow Hotel was built in 2008.

The average room rate for Sofitel London Heathrow Hotel in the past month is 151.81 GBP, compared to city's average of 184.79 GBP.

Sofitel London Heathrow Hotel supports up to 5, with payment card selections consisting of Cash, American Express, MasterCard, and Visa.

Past solo travelers that have stayed at this property have given Sofitel London Heathrow Hotel an average rating of 8.7. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past business travelers that have stayed at this property have given Sofitel London Heathrow Hotel an average rating of 8.2. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Verified families with young children that have stayed at this property have given Sofitel London Heathrow Hotel an average rating of 8.5. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

More about Sofitel London Heathrow Hotel

More about Sofitel London Heathrow Hotel

Luxury and Convenience at Sofitel London Heathrow Hotel

Located just minutes away from the airport, Sofitel London Heathrow Hotel offers a luxurious and convenient stay for travelers visiting the vibrant city of London. This 5-star hotel, built in 2008 and renovated in 2005, boasts a stunning design and impeccable service that will exceed the expectations of even the most discerning guests. With its prime location, guests at Sofitel London Heathrow Hotel can enjoy easy access to the airport terminals, making it the perfect choice for those with early morning or late-night flights. The hotel's proximity to the city center, only 10 miles away, allows guests to explore London's iconic landmarks and attractions with ease. Check-in at Sofitel London Heathrow Hotel begins at 03:00 PM, giving guests ample time to settle in and unwind after their journey. The hotel features a total of 605 beautifully appointed rooms, offering a range of options to suit every traveler's needs. Whether you're traveling for business or leisure, you'll find comfort and elegance in every corner of this magnificent hotel. Families traveling with children will appreciate the child-friendly policy at Sofitel London Heathrow Hotel. Children between the ages of 3 to 11 can stay free of charge, making it an ideal choice for a family getaway. The hotel's spacious rooms and thoughtful amenities ensure a comfortable stay for guests of all ages. When it's time to check-out, guests have until 12:00 PM to bid farewell to this exceptional hotel. Whether you're catching a flight or continuing your journey in London, the dedicated staff at Sofitel London Heathrow Hotel will ensure that your stay is memorable and hassle-free. Book your stay today and experience the perfect blend of luxury, convenience, and warm hospitality at Sofitel London Heathrow Hotel.

Unwind and Indulge in Luxury at Sofitel London Heathrow Hotel's Entertainment Facilities

Sofitel London Heathrow Hotel offers a plethora of entertainment facilities to make your stay truly unforgettable. Whether you're in the mood for some retail therapy, a refreshing drink at the bar, or a pampering session at the salon, this hotel has it all. Step into the world of luxury shopping at the on-site shops, where you can browse through a curated selection of designer brands and indulge in a little retail therapy. From fashion and accessories to beauty products and souvenirs, you'll find everything you need right at your fingertips. After a long day of exploring the vibrant city of London, unwind and relax at the hotel's stylish bar. Sip on expertly crafted cocktails, sample a wide range of fine wines, or simply enjoy a refreshing pint of beer. The bar's sophisticated ambiance provides the perfect setting to socialize with friends or colleagues, or simply to sit back and enjoy some quiet time. For those seeking a little pampering, the salon at Sofitel London Heathrow Hotel is the place to be. Treat yourself to a rejuvenating massage, indulge in a luxurious facial, or get a stylish haircut. The professional and experienced staff will ensure that you leave feeling refreshed, revitalized, and ready to take on the world. With its exceptional entertainment facilities, Sofitel London Heathrow Hotel offers a truly indulgent experience for every guest. Whether you're looking to shop, unwind with a drink, or pamper yourself, this hotel has everything you need to make your stay truly memorable.

Stay Active at Sofitel London Heathrow Hotel's State-of-the-Art Fitness Center

At Sofitel London Heathrow Hotel, we understand the importance of maintaining an active lifestyle, even while traveling. That's why we offer our guests access to our world-class fitness center, designed to cater to all your exercise needs. Whether you're a fitness enthusiast or just looking to stay in shape, our state-of-the-art facility is equipped with the latest cardio and strength training equipment, ensuring a comprehensive workout experience. From treadmills and elliptical machines to weight benches and free weights, you'll find everything you need to achieve your fitness goals. What sets our fitness center apart is not only its top-notch equipment, but also its 24-hour availability. We understand that our guests have busy schedules, so we offer round-the-clock access to our fitness center, allowing you to work out whenever it suits you best. Whether you prefer an early morning jog or a late-night sweat session, our fitness center is always open and ready to accommodate your needs. Best of all, our fitness center is completely free for all guests. We believe that staying fit and healthy should be accessible to everyone, which is why we offer complimentary access to our facility. So, whether you're staying with us for business or leisure, you can enjoy a rejuvenating workout without any additional cost. Stay active and energized during your stay at Sofitel London Heathrow Hotel by taking advantage of our exceptional fitness center. With its state-of-the-art equipment, 24-hour availability, and complimentary access, you'll have everything you need to maintain your fitness routine and feel your best while away from home.

Unparalleled Convenience at Sofitel London Heathrow Hotel

Sofitel London Heathrow Hotel offers a range of exceptional convenience facilities that will ensure a seamless and comfortable stay for every guest. With 24-hour room service, you can indulge in delicious meals and refreshing beverages without ever leaving the comfort of your room. The hotel also provides laundry service and dry cleaning, allowing you to effortlessly maintain your wardrobe during your stay. Additionally, the safety deposit boxes offer peace of mind, ensuring the security of your valuable belongings throughout your visit. The dedicated concierge team at Sofitel London Heathrow Hotel is always available to assist you with any requests or inquiries, ensuring that your every need is met. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to effortlessly stay in touch with loved ones or catch up on work. For those who prefer a designated smoking area, the hotel offers a comfortable space where you can enjoy your cigarette in a relaxed environment. With luggage storage and daily housekeeping services, you can explore the city without any worries, knowing that your belongings are safe and your room is kept in pristine condition. Experience unparalleled convenience and comfort at Sofitel London Heathrow Hotel.

Convenient Transport Facilities at Sofitel London Heathrow Hotel

Sofitel London Heathrow Hotel offers a range of convenient transport facilities to ensure a seamless and stress-free stay for its guests. Located just minutes away from Heathrow Airport, the hotel provides a hassle-free airport transfer service, allowing guests to easily reach their destination upon arrival. Whether you're traveling for business or leisure, this service ensures a smooth transition from the airport to the hotel and vice versa. For guests who prefer to drive, Sofitel London Heathrow Hotel offers a car park onsite. With self-parking options available, guests have the flexibility to park their vehicles securely and conveniently during their stay. Please note that car park charges are applied, providing peace of mind knowing that your vehicle is well taken care of. If you prefer not to drive, the hotel also offers a car hire service, allowing you to explore the vibrant city of London at your own pace. Alternatively, the hotel's dedicated concierge team can assist in arranging a taxi service, ensuring you reach your desired destinations comfortably and efficiently. With these transport facilities readily available, Sofitel London Heathrow Hotel ensures that your travel needs are met, allowing you to focus on enjoying your stay in this luxurious and well-connected hotel.

Luxurious Room Facilities at Sofitel London Heathrow Hotel

Indulge in a world of luxury and comfort at Sofitel London Heathrow Hotel, where every detail has been carefully curated to ensure a memorable stay. Step into your elegantly appointed room and be greeted by a refreshing blast of air conditioning, providing the perfect temperature to relax and unwind. Slip into a plush bathrobe and enjoy the convenience of having a daily newspaper delivered to your doorstep, keeping you informed and entertained throughout your stay. For those who like to stay well-groomed, a hair dryer is provided in each room, allowing you to effortlessly style your hair before heading out for the day. Stay entertained with a state-of-the-art television, offering a wide range of channels to suit every taste. Quench your thirst with the well-stocked mini bar, offering a selection of beverages and snacks for your enjoyment. Additionally, each room is equipped with satellite/cable TV, ensuring that you never miss your favorite shows or sporting events. Whether you're traveling for business or leisure, the room facilities at Sofitel London Heathrow Hotel are designed to exceed your expectations and provide a truly luxurious experience.

Indulge in Culinary Delights at Sofitel London Heathrow Hotel

Experience a gastronomic journey like no other at Sofitel London Heathrow Hotel, where a range of dining facilities await to tantalize your taste buds. Whether you're in the mood for a quick bite or a lavish dining experience, this hotel has it all. Start your day off right with a scrumptious breakfast buffet at the hotel's elegant restaurant. Indulge in a wide selection of freshly baked pastries, seasonal fruits, and hearty hot dishes, all prepared with the finest ingredients. The restaurant's stylish and contemporary ambiance sets the perfect tone for a delightful morning meal. For a more casual dining experience, head to the hotel's coffee shop, where you can enjoy a cup of freshly brewed coffee or tea accompanied by a selection of delectable snacks and light bites. The cozy atmosphere and friendly staff make it the ideal spot to unwind and recharge during your stay. If you prefer the convenience of dining in the comfort of your own room, take advantage of the 24-hour room service offered at Sofitel London Heathrow Hotel. From gourmet sandwiches to international cuisine, the extensive room service menu caters to all tastes and cravings. With its diverse range of dining options, Sofitel London Heathrow Hotel ensures that every guest's culinary desires are met. Whether you're a food enthusiast or simply looking for a satisfying meal, this hotel's dining facilities are sure to leave you craving for more.

Luxurious and Spacious Rooms at Sofitel London Heathrow Hotel

Experience ultimate comfort and elegance at Sofitel London Heathrow Hotel with a variety of room types to suit every traveler's needs. From the spacious 1 Bedroom Suite, featuring a sofa bed and a king bed, to the cozy Classic Queen Room with a queen bed, there is something for everyone. Indulge in the opulence of the Luxury King Room, offering 32 square meters of space and a plush king bed for a restful night's sleep. For those traveling with a companion, the Superior 2 Single Beds room provides ample space with its 28 square meters and two single beds. Families will find the Family Room perfect for their stay, ensuring a comfortable and enjoyable experience. By booking these exquisite rooms on Agoda, you can take advantage of the best prices available and enjoy a hassle-free experience. Agoda offers a seamless booking process, ensuring that you can secure your preferred room type at the click of a button. Don't miss out on the opportunity to stay in these luxurious accommodations at Sofitel London Heathrow Hotel.

Discover the Vibrant Surroundings of Sofitel London Heathrow Hotel

Nestled in the heart of London, United Kingdom, Sofitel London Heathrow Hotel offers a luxurious and convenient stay for both business and leisure travelers. Located just moments away from London Heathrow Airport, this 5-star hotel provides easy access to the bustling city and all its attractions. Step outside the hotel and immerse yourself in the vibrant surroundings. Explore the nearby areas such as Hounslow, a charming suburban town with a rich history and a variety of shops, restaurants, and cultural attractions. Take a leisurely stroll through the picturesque Bedfont Lakes Country Park, where you can enjoy beautiful lakes, wildlife, and peaceful walking trails. For those seeking retail therapy, the famous Westfield London shopping center is just a short drive away. Discover a world of fashion, dining, and entertainment with over 300 stores to choose from. Additionally, history enthusiasts can visit the nearby Windsor Castle, the oldest and largest inhabited castle in the world, and marvel at its grandeur and rich heritage. With its prime location and proximity to various attractions, Sofitel London Heathrow Hotel is the perfect base to explore the vibrant surroundings of London, United Kingdom.

Convenient Transportation Options from the Nearest Airports to Sofitel London Heathrow Hotel

Located in the bustling city of London, the Sofitel London Heathrow Hotel offers a luxurious and convenient stay for travelers. Situated in close proximity to Heathrow Airport, getting to the hotel is a breeze. If you are arriving at Heathrow Airport, you can easily reach Sofitel London Heathrow Hotel by taking advantage of the hotel's direct covered walkway from Terminal 5. This means you can step off your flight and be at the hotel in no time, without the need for additional transportation. For those arriving at other terminals, you can hop on the Heathrow Express, a fast and frequent train service that connects all terminals with Heathrow Central Station. From there, it's just a short walk to the hotel. If you are flying into another airport in London, such as Gatwick or Stansted, there are several transportation options available. The most convenient way to reach Sofitel London Heathrow Hotel from these airports is by taking a direct train to Paddington Station in central London, and then transferring to the Heathrow Express. Alternatively, you can take a taxi or private car service directly to the hotel, which will provide a comfortable and hassle-free journey. No matter which airport you arrive at, getting to Sofitel London Heathrow Hotel is a seamless and stress-free experience. With its prime location and excellent transportation links, this hotel is the perfect choice for travelers looking for convenience and luxury during their stay in London.

Discover the Tranquil Surroundings of Sofitel London Heathrow Hotel

Nestled in the heart of London, the Sofitel London Heathrow Hotel offers a serene and peaceful escape from the bustling city. Surrounded by a plethora of landmarks and attractions, guests can enjoy a range of activities during their stay. Just a stone's throw away from the hotel, guests can explore the beautiful Cranford Park. This picturesque park offers lush greenery, tranquil walking trails, and stunning views, making it the perfect spot for a leisurely stroll or a relaxing picnic. For those seeking a bit of adventure, the Spartac Acrobatics and Gymnastics Club is located nearby. This state-of-the-art facility offers a range of classes and activities for all ages and skill levels. Whether you're a beginner looking to try something new or an experienced gymnast wanting to refine your skills, Spartac is sure to provide an exhilarating experience. If you're in the mood for some retail therapy, the nearby Avenue Park is home to a variety of shops, boutiques, and restaurants. From high-end fashion to local artisanal crafts, there's something for everyone to enjoy. After a day of exploring, guests can unwind and relax at the Laurel Lodge Clinic, located just minutes away from the hotel. This luxurious spa offers a range of treatments and therapies, including massages, facials, and body wraps, ensuring guests leave feeling rejuvenated and refreshed. With its convenient location and proximity to these landmarks and attractions, Sofitel London Heathrow Hotel is the perfect choice for travelers looking to experience the best of London while enjoying a tranquil and peaceful retreat.

Convenient Public Transport Stations Near Sofitel London Heathrow Hotel

Sofitel London Heathrow Hotel is strategically located near several public transport stations, making it a convenient choice for travelers seeking easy access to different parts of London and beyond. For those arriving or departing by train, West Drayton Train Station, Staines Train Station, Ashford Surrey Train Station, Feltham Train Station, and Hayes And Harlington Train Station are all within a short distance from the hotel. These stations provide excellent connections to major cities and towns in the surrounding area, allowing guests to explore the beauty of the United Kingdom at their own pace. If you prefer using the London Underground, the hotel is also close to several tube stations. Hatton Cross Tube Station, Hounslow West Tube Station, and Heathrow Terminals 1, 2, 3 Tube Station are all within easy reach. These stations offer convenient access to central London and its famous attractions, as well as other parts of the city. Additionally, Heathrow Terminal 4 Tube Station and Heathrow Terminal 5 Railway Station are nearby, providing hassle-free connections to Heathrow Airport terminals for those catching flights. With its proximity to a variety of public transport options, Sofitel London Heathrow Hotel ensures that guests can navigate London and its surroundings with ease, making it an ideal choice for both business and leisure travelers.

A Culinary Journey at Sofitel London Heathrow Hotel

Indulge in a culinary journey during your stay at Sofitel London Heathrow Hotel, with a plethora of dining options right at your doorstep. Whether you're craving authentic Asian flavors or a comforting cup of coffee, you'll find it all within walking distance. Start your day with a freshly brewed coffee from Caffe Nero Staines, located just a short stroll away. For a taste of the East, head to Zen Oriental Restaurant and savor their exquisite selection of traditional Chinese and Japanese dishes. If you're in the mood for some classic British pub fare, Three Magpies and Flaming Grill are both excellent choices. Super Singh's and Red Rose Tandoori offer mouthwatering Indian cuisine, while Cake Owls is a must-visit for those with a sweet tooth. Sports enthusiasts can catch the latest game at the Sports Bar at the Sheraton Skyline, while foodies can delight in the farm-to-table creations at OXBO Kitchen. And for a quick and delicious bite, Super Perfect Pizza is always a reliable option. With such a diverse array of dining options, your taste buds will never be bored during your stay at Sofitel London Heathrow Hotel.

Shop 'til you drop at Two Rivers Shopping Centre and Heathrow TIC

Located just a stone's throw away from Sofitel London Heathrow Hotel, you'll find the Two Rivers Shopping Centre and Heathrow TIC, offering a shopping experience like no other. Indulge in a day of retail therapy as you explore the wide range of stores and boutiques at Two Rivers Shopping Centre. From high-street fashion brands to luxury designer labels, there's something to suit every style and budget. After a successful shopping spree, head over to the Heathrow TIC, where you can find an array of duty-free shops offering an extensive selection of cosmetics, fragrances, electronics, and more. Whether you're looking for a new outfit, a special gift, or simply want to treat yourself, these shopping landmarks near Sofitel London Heathrow Hotel have got you covered.

Affordable Luxury at Sofitel London Heathrow Hotel

Indulge in a luxurious stay at Sofitel London Heathrow Hotel without breaking the bank! With an average price of $246 per room, this upscale hotel offers exceptional value for money. Compared to the average price of a hotel room in London, which is $260, Sofitel London Heathrow Hotel provides a more affordable option without compromising on quality and comfort. Nestled within the bustling city of London, this hotel offers a tranquil oasis for weary travelers. From the moment you step into the elegant lobby, you'll be greeted by a warm and inviting atmosphere. The stylishly appointed rooms are designed with your comfort in mind, featuring plush bedding, modern amenities, and breathtaking views of the surrounding area. Whether you're traveling for business or leisure, Sofitel London Heathrow Hotel offers a range of facilities to enhance your stay. Unwind in the spa and wellness center, take a dip in the indoor pool, or savor delectable cuisine at the on-site restaurant. With impeccable service and a prime location near Heathrow Airport, this hotel is the perfect choice for discerning travelers seeking luxury at an affordable price.

Terrific Staff, Great Amenities, and Perfect Location

Sofitel London Heathrow Hotel has received rave reviews from its guests, who have praised the hotel for its excellent staff, terrific amenities, and perfect location. The staff at the hotel are known for being friendly, welcoming, and helpful, making guests feel right at home from the moment they arrive. The rooms are described as lovely, well-designed, and clean, providing a comfortable and relaxing atmosphere for guests to unwind in. The hotel's location is also highly praised, with guests appreciating its convenience and quietness. Additionally, the hotel offers great value for money, with guests noting that the room service food is gourmet and delicious. Overall, guests highly recommend Sofitel London Heathrow Hotel for a great stay in London.

Luxury and Convenience at Sofitel London Heathrow Hotel

Sofitel London Heathrow Hotel has garnered an impressive overall rating of 8.8, reflecting the exceptional experiences of its satisfied guests. This luxurious hotel offers a perfect blend of comfort, convenience, and impeccable service, making it an ideal choice for travelers seeking a memorable stay. One of the standout features of Sofitel London Heathrow Hotel is its prime location, earning a remarkable rating of 9.4. Situated within London Heathrow Airport, this hotel provides unparalleled convenience for travelers with early morning or late-night flights. Guests can enjoy a seamless transition from the airport terminal to their elegantly appointed rooms, saving valuable time and energy. The hotel's commitment to cleanliness is evident in its outstanding rating of 9.2. Guests can expect immaculate rooms and pristine public areas, ensuring a hygienic and comfortable stay. The well-maintained facilities, which received a rating of 8.5, further enhance the overall experience. From the well-equipped fitness center to the sophisticated meeting rooms, Sofitel London Heathrow Hotel offers everything guests need for both business and leisure purposes. The dedicated and professional staff at Sofitel London Heathrow Hotel also contribute to its stellar reputation, with a commendable rating of 8.8 for staff performance. Guests can expect warm and welcoming service throughout their stay, with attentive staff members always ready to assist with any requests or inquiries. With its luxurious accommodations, convenient location, exceptional cleanliness, top-notch facilities, and attentive staff, Sofitel London Heathrow Hotel is the perfect choice for travelers looking for a truly memorable and hassle-free stay. Whether you're traveling for business or pleasure, this hotel guarantees an unforgettable experience from the moment you step through its doors.

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Amenities and facilities

Excellent8.6

Facilities

Most talked about facilities

Languages spoken
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Sauna
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Coffee/tea in restaurant
  • Coffee shop
  • Full american breakfast
  • International cuisine in restaurant
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathtub
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Hypoallergenic
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Non-smoking
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Vegetarian
  • Vegan
  • Full English/Irish
Restaurants on site
Vivre Restaurant
  • Menu: Buffet
La Belle Epoque
  • Cuisine: European, French
  • Menu: Buffet

Location

Terminal 5, Heathrow, London, United Kingdom, TW6 2GD

Exceptional9.5

Location

Airports
  • Heathrow Airport (LHR)
    2.6 km 13 min drive
  • Luton Airport (LTN)
    45.9 km
Public transportation
  • Heathrow Terminal 5 Railway Station
    320 m 10 min walk
  • Iver Train Station
    4.0 km
Hospital or clinic
  • Heathrow Medical Services
    730 m 15 min walk
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Natural History Museum
    22.0 km
  • V&A - Victoria and Albert Museum
    22.3 km
  • Madame Tussauds London
    24.0 km
  • Buckingham Palace
    24.4 km
  • National Gallery
    25.5 km
  • Big Ben
    25.6 km
  • The British Museum
    25.8 km
  • London Eye
    26.0 km
  • Tower of London
    29.1 km
  • Tower Bridge
    29.1 km
Nearby landmarks
  • T5 coach park
    190 m
  • Heathrow Terminal 5 Railway Station
    320 m
  • Plaza Premium Lounge T5 Departures
    340 m
  • Colne Valley Biodiversity Site
    650 m
  • Heathrow Medical Services
    730 m
  • N2
    1.1 km
  • N1
    1.1 km
  • N5
    1.4 km
  • Alamo Rent A Car
    1.6 km
  • Cox's Orchard
    2.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 3 year(s).

Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking for 7 or more rooms, different policies and additional supplements may apply.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center10miles
  • Travel time to airport (minutes)5
Extras
  • Breakfast charge (unless included in room price)27 GBP
The property
  • Year property opened2008
  • Number of floors4
  • Room voltage240
  • Number of rooms 605
  • Most recent renovation2005
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of bars/lounges2
Parking
  • Daily parking fee40 GBP

Property announcements

Nepresso coffee machine is provided for Luxury room, Prestige Suite, Opera Suite and Imperial Suite

Reviews of Sofitel London Heathrow Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 10
  • 6.8
  • 8.4
  • 8.8
  • 9.6
  • 8.4
  • 8.4
  • 10
  • 9.6

Most recent

  • Location score 9.5 out of 10 and is a high score in London
    Location9.5
  • Cleanliness score 9.2 out of 10 and is a high score in London
    Cleanliness9.2
  • Service score 8.9 out of 10 and is a high score in London
    Service8.9
  • Room comfort and quality score 8.8 out of 10 and is a high score in London
    Room comfort and quality8.8
  • Facilities score 8.6 out of 10 and is a high score in London
    Facilities8.6
  • Value for money score 8 out of 10 and is a high score in London
    Value for money8.0
High score for London

Rating

9+ Exceptional (369)
8-9 Excellent (166)
7-8 Very Good (124)
6-7 Good (28)
<6 Below Expectation (32)

Review summary

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This hotel offers a convenient stay with easy airport access and nearby shops. Guests have praised the personalized service from the friendly staff. The luxury rooms offer great views and comfortable accommodations. The on-site restaurant serves high-quality food with a variety of options, including a chef-cooked breakfast that guests have particularly enjoyed.

Few guests have had problems with unresponsive staff. Restaurant and bar service can be slow with long wait times for tables, but the venue is bustling.

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Show reviews that mention 

Showing 719 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Chris from United Kingdom
    Couple
    Classic Queen Room
    Stayed 1 night in February 2025

    “Late night stopover for a connecting flight”

    As a returning guest, I was once again impressed by the consistent quality and service at the Sofitel London Heathrow. My recent stay was due to an unexpected layover, and the last-minute booking process was seamless, thanks to the efficient and friendly staff. The convenience of the hotel's location cannot be overstated—directly connected to Terminal 5, it made my brief stopover hassle-free. Despite the rushed nature of my booking, I was warmly welcomed upon arrival, and my room was ready without delay. The room itself was immaculate, spacious, and equipped with all the amenities I needed for a comfortable and restful stay. The luxurious bed and soundproofing ensured a peaceful night’s sleep, allowing me to recharge before my onward journey. I did receive a complimentary upgrade to a King Room as a returning guest which was a nice treat. I will say that compared to other hotels around this area it is more expensive, however the convenience of its location makes it my go-to stay when using Terminal 5. Overall, the Sofitel London Heathrow remains my go-to choice for layovers. Their consistent dedication to guest satisfaction, combined with the unbeatable convenience of their location, makes them an outstanding option for travelers. Highly recommend!

    Reviewed February 17, 2025

    Dear Chris, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan Hotel Manager

    Responded February 21, 2025
    Sofitel London Heathrow Hotel
  2. 7.6
    Very good
    Winnie from Hong Kong SAR, China
    Family with teens
    Luxury King Room
    Stayed 1 night in August 2024

    “Decent hotel with reservations”

    Overall decent hotel, with excellent location if all you care about is proximity to LHR airport. The room and bathroom both feel spacious, there’s a very wide space for you to open your luggage (you could actually lay both halves of one large suitcase flat) and the contents of the minibar are free (mini bottles of gin, smallish bottles of beer, water, apple juice, soda water and tonic water and three cans of coke). Nespresso coffee machine, with 4 different capsules. Bath towels which aren’t especially plush, but are at least 1m wide. The provided pens are pretty and also have stylus ends. The breakfast is also very nice (full English, continental, and other options, including made to order omelettes waffles and pancakes). However, there are some places that fall weirdly short of expectations. The windows of most rooms open into the interior of the hotel. The (slightly rough) toilet paper comes out of a slit under the washroom counter and the roll fell to the floor after a few uses (we couldn’t quite work out how they were placed, there was a bit of a lattice of unfinished wood there and no recognizable loo roll-related infrastructure). The shower room has two fixed shower heads, both very high, but the only handheld shower head is in the uncurtained and rather narrow bathtub. The bathroom counter is a bit high, and exacerbated by the rim of the sink rising over an inch from it. The air quality set off my nasal allergies, and there are no air filters or humidifiers available. There is only one USB outlet in the room (on the desk), and of the two electrical sockets also on the desk one of them didn’t work (the top hole was blocked). No sockets anywhere near the beds, and the light switches near the bed could turn off the bathroom lights but not on. The hotel information is on a PDF file available through a QR code but it doesn’t include the checkout time or where to have your breakfast. And the location is awesome for accessing terminal 5 of the airport, but about an hour away from the closest tourist spots by public transportation.

    Reviewed August 11, 2024

    Dear Winnie, Thank you for your recent review, we are pleased you enjoyed your recent stay with us and truly appreciate your comments. I do apologise that other aspects of your stay was not to your expectation, and rest assured we will be looking into your comments and raising with the relevant departments. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan Hotel Manager

    Responded August 14, 2024
    Sofitel London Heathrow Hotel
  3. 9.2
    Exceptional
    Joe from New Zealand
    Solo traveler
    Classic Queen Room
    Stayed 1 night in August 2025

    “Incredibly convenient, comfortable stay”

    Perfectly designed for arrivals and departures at odd hours, this hotel delivers everything you’d expect from a comfortable airport stay. The location is unbeatable—just a five-minute walk into Terminal 5. My only wish is that they offered a shower option for guests arriving early.

    Reviewed August 22, 2025

    Dear Joe, Thank you for your lovely review, we are pleased you enjoyed your recent stay with us and truly appreciate your continued support and loyalty. We do have showers in the Spa, please do ask the team the next time you visit and they will accommodate. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan Hotel Manager

    Responded September 23, 2025
    Sofitel London Heathrow Hotel
  4. 8.4
    Excellent
    Adele from Hong Kong SAR, China
    Couple
    Classic Twin Room
    Stayed 1 night in July 2025

    “We only stayed from after midnight until 6am ”

    Only used as somewhere to sleep in between flights. We didn’t have chance to use any facilities than the room but staff were friendly and helpful. It was a lot of money for what we used it for but that was our availability and it was a comfortable stay

    Reviewed November 23, 2025

    Dear Adele, Thank you for your wonderful review. We are delighted to hear that you enjoyed your recent stay with us and greatly appreciate your ongoing support and loyalty. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan Hotel Manager

    Responded November 24, 2025
    Sofitel London Heathrow Hotel
  5. 9.2
    Exceptional
    Nan from Singapore
    Group
    Classic Twin Room
    Stayed 1 night in November 2025

    “Excellent luxury hotel next to Heathrow T5”

    Clean, quiet, spacious room Suitable for layover travellers. Connect to T5 via lift and link bridge, very convenient, 5 minutes walk to arrival and departure. Efficient check in and check out, accommodate early check in when room available.

    Reviewed November 08, 2025

    Dear Nan, Thank you for your wonderful review. We are delighted to hear that you enjoyed your recent stay with us and greatly appreciate your ongoing support and loyalty. We look forward to welcoming you back soon. Kind regards. Mohammed Serhan Hotel Manager

    Responded November 24, 2025
    Sofitel London Heathrow Hotel
Changed to review page 1

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