Terrazze

3 stars out of 5
1-chome-16-15 Nisekohirafu 2 Jo, Kutchan, Abuta District, Hokkaido 044-0089, Japan, Kutchan, Niseko, Japan, 044-0089 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kutchan part of Niseko, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Teuchi-Soba Ichimura. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

Check-in/out [private]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Golf course [on-site]

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Luggage storage

Check-in/out [private]

Golf course [on-site]

Laundry service

Safety deposit boxes

Your dates are popular among travelersUsers are booking a place in Niseko every 6 minutes on Agoda.com
See map

7.2Very good

Location rating score

Very good location
Exceptional for walking
More details on walking
Parking
FREE
Walkable places
NOASC Adventure Tours
220 m
Closest landmarks
Bar Gyu+
210 m
Asia Physio
250 m
Niseko Physio
290 m
Alpen Ridge
470 m
NAC NISEKO ADVENTURE CENTRE
470 m
Value for money7.3
Location rating7.2
Nearest airportOkadama Airport (OKD)
Distance to airport61.6 km

Rooms available at Terrazze

Very good
Room comfort & quality

8

4 Bedroom Yotei Panorama Penthouse Residence
...
  • Room size: 238 m²/2562 ft²
  • Mountain view
  • 2 futons & 1 double bed & 1...
Enter dates to see prices
3 Bedroom Yotei Premier Residence
...
  • Room size: 133 m²/1432 ft²
  • 2 bathrooms
  • 2 single beds & 1 double be...
Enter dates to see prices
3 Bedroom Suite
...
  • Room size: 116 m²/1249 ft²
  • Mountain view
  • 4 bunk beds & 1 double bed ...
Enter dates to see prices
2 Bedroom Suite
...
  • Room size: 75 m²/807 ft²
  • Mountain view
  • 2 single beds & 1 king bed
Enter dates to see prices
2 Bedroom Yotei Premier Residence
...
  • Room size: 101 m²/1087 ft²
  • 2 bathrooms
  • 2 single beds & 1 queen bed
Enter dates to see prices
1 Bedroom Suite
...
  • Room size: 44 m²/474 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
3 Bedroom Apartment
...
  • Room size: 182 m²/1959 ft²
  • 3 bathrooms
Enter dates to see prices
no smoking deluxe other Room
...
  • Room size: 133 m²/1432 ft²
  • Non-smoking
Enter dates to see prices
No Smoking Other Room
...
  • Room size: 75 m²/807 ft²
  • Non-smoking
Enter dates to see prices
no smoking deluxe other Room
...
  • Room size: 101 m²/1087 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

What points of interest are near by Terrazze that are in walking range?

While staying at Terrazze, kick start your getaway by visiting the nearest points of interest that are within walking distance to the property which include NOASC Adventure Tours, Alpen Ridge, and NAC NISEKO ADVENTURE CENTRE.

What bars are close by Terrazze?

While staying at Terrazze, delight in your evening or night out at Bar Gyu+ or Blo*Blo Gyoza Bar to get the most out of your nightlife.

What are the property's policies for children's bedding at Terrazze?

Terrazze's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do guests generally stay at Terrazze?

Verified past guests that have stayed at Terrazze had an average nightly stay of 3 nights at this property.

At what time of the year is Terrazze most popular?

Terrazze's most popular month where verified visitors have stayed the most is in March.

What was the average room rate for Terrazze been in the past month?

The average room rate for Terrazze in the past month is 36976.31 JPY, compared to city's average of 43660.0 JPY.

What is the typical rating that past Couples' have given to Terrazze?

Verified couple travelers that have stayed at this property have given Terrazze an average rating of 8.5. You can look up on more in depth customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the nearest train, metro, or bus station to Terrazze?

The closest train, metro, or bus station is Hirafu Train Station, 1538.29 m away from Terrazze.

What time is check-in and check-out at Terrazze?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified periods may be charged an additional fee.

More about Terrazze

More about Terrazze

Experience Tranquility and Luxury at Terrazze in Niseko, Japan

Welcome to Terrazze, a charming 3-star hotel nestled in the picturesque town of Niseko, Japan. Built in 2014, this boutique hotel offers a tranquil and luxurious retreat, perfect for those seeking a peaceful getaway amidst the stunning natural beauty of the area. With only six beautifully appointed rooms, Terrazze provides an intimate and exclusive experience for its guests. Each room is tastefully decorated, combining modern design with traditional Japanese elements, creating a warm and inviting ambiance. Whether you are traveling for business or leisure, you will find comfort and relaxation in every corner of this delightful hotel. Check-in at Terrazze begins at 03:00 PM, allowing you ample time to settle in and start your vacation. The hotel's attentive and friendly staff will be there to greet you and assist with any requests or questions you may have. As for check-out, you can enjoy a leisurely morning as it is until 10:00 AM, giving you plenty of time to savor your last moments in this serene oasis.

Relax and Unwind in Terrazze's Premier Entertainment Facilities

At Terrazze in Niseko, Japan, we understand the importance of relaxation and rejuvenation during your stay. That's why we offer an array of top-notch entertainment facilities to ensure your ultimate comfort. Step into our luxurious hot tub and let the warm water soothe your tired muscles after a day on the slopes. Feel the stress melt away as you soak in the breathtaking views of the surrounding mountains. For those seeking a traditional Japanese spa experience, our sauna is the perfect choice. Indulge in the detoxifying benefits of a sauna session, where the heat helps to cleanse your body and promote relaxation. Feel the tension release as you sweat out the toxins, leaving you refreshed and revitalized. Additionally, our spa offers a range of treatments to pamper and nourish your body and mind. From massages to facials, our skilled therapists are dedicated to providing you with the utmost care and relaxation. Treat yourself to a well-deserved spa day and emerge feeling renewed and rejuvenated. With our exceptional entertainment facilities, Terrazze ensures that every moment of your stay is filled with comfort and indulgence.

Unparalleled Sports Facilities at Terrazze in Niseko, Japan

At Terrazze in Niseko, Japan, sports enthusiasts are in for a treat with a range of exceptional sports facilities. Whether you are a golf lover, a skiing enthusiast, or an avid hiker, this resort has it all. For golf enthusiasts, Terrazze boasts a magnificent golf course right on-site. Immerse yourself in the stunning natural surroundings as you tee off and enjoy a challenging game. With lush green fairways and breathtaking mountain views, this golf course offers a truly unforgettable experience. During winter, Terrazze becomes a haven for skiing enthusiasts. With its prime location in Niseko, known for its world-class ski slopes, guests can easily access the powdery snow and enjoy thrilling downhill adventures. Whether you are a beginner or an expert, there are slopes suitable for all levels, ensuring an exhilarating experience for everyone. If you prefer to explore the beautiful surroundings on foot, Terrazze also offers access to scenic hiking trails. Lace up your boots and embark on a journey through lush forests, serene valleys, and majestic mountains. Take in the fresh mountain air and immerse yourself in the tranquility of nature. No matter your sporting preference, Terrazze in Niseko, Japan, has everything you need for an unforgettable active getaway. From golfing on a stunning course to skiing down exhilarating slopes or hiking through picturesque trails, this resort is a dream come true for sports enthusiasts.

Convenient Facilities at Terrazze in Niseko, Japan

Terrazze in Niseko, Japan, offers a range of convenient facilities to ensure a comfortable and hassle-free stay. With a laundry service and laundromat on-site, guests can easily take care of their laundry needs without leaving the hotel. The dry cleaning service is perfect for those who require professional cleaning for their delicate garments. Additionally, the luggage storage facility allows guests to securely store their belongings before check-in or after check-out. The concierge at Terrazze is always ready to assist guests with any queries or requests they may have. Whether it's arranging transportation or providing recommendations for local attractions, the knowledgeable concierge staff is dedicated to ensuring a memorable stay. Stay connected with complimentary Wi-Fi available in all rooms and public areas, allowing guests to easily stay in touch with loved ones or catch up on work. For those seeking warmth and relaxation, the hotel's cozy fireplace provides the perfect setting to unwind after a day of exploring the beautiful surroundings.

Convenient Transport Facilities at Terrazze in Niseko

Terrazze in Niseko, Japan, offers a range of convenient transport facilities to ensure a hassle-free stay for all guests. One of the standout features is the onsite car park, which provides ample space for guests to park their vehicles securely. What sets Terrazze apart is that the car park is not only available free of charge but also offers the added benefit of no parking charges applied during your stay. This means you can explore the beautiful surroundings of Niseko without worrying about additional expenses for parking your car. Whether you are traveling with your own vehicle or renting one, the onsite car park at Terrazze ensures that you have a convenient and stress-free experience.

Cozy and Comfortable Rooms with a Fireplace at Terrazze in Niseko

At Terrazze in Niseko, Japan, guests can enjoy the ultimate cozy and comfortable stay with rooms featuring a fireplace. Each room is thoughtfully designed to provide a warm and inviting atmosphere, perfect for unwinding after a day on the slopes. The fireplace adds a touch of luxury and charm, creating a truly memorable experience. Imagine curling up in front of a crackling fire, sipping on a hot cup of cocoa, and enjoying the breathtaking views of the surrounding snow-covered mountains. The rooms at Terrazze offer this and more. Whether you're traveling with your loved one or with friends, the fireplace provides the perfect setting for relaxation and bonding. In addition to the fireplace, each room at Terrazze is equipped with modern amenities to ensure a comfortable stay. Guests can enjoy plush beds, spacious en-suite bathrooms, flat-screen TVs, and complimentary Wi-Fi. The rooms are designed with a contemporary yet cozy style, combining traditional Japanese elements with modern comforts. With attention to detail and a focus on guest satisfaction, Terrazze offers a truly exceptional stay in Niseko.









Discover the Charming Town of Kutchan in Niseko, Japan

Nestled at the base of the majestic Mount Yotei, Kutchan is a charming town that serves as the gateway to the world-renowned ski resort of Niseko. With its picturesque streets lined with traditional Japanese houses, Kutchan offers a unique blend of tradition and modernity. One of the highlights of Kutchan is its vibrant food scene. The town is famous for its delicious local produce, including fresh seafood and Hokkaido's renowned potatoes. Visitors can explore the local markets and restaurants to savor mouthwatering dishes like sushi, ramen, and grilled Hokkaido beef. Beyond its culinary delights, Kutchan also offers a range of outdoor activities for nature enthusiasts. During the winter months, the town transforms into a winter wonderland, attracting skiers and snowboarders from around the world. In the summer, visitors can enjoy hiking and cycling through the stunning landscapes, dotted with fields of vibrant flowers. Kutchan's warm and welcoming atmosphere, coupled with its stunning natural beauty, make it a must-visit destination for anyone exploring Niseko. Whether you're seeking adventure on the slopes or a peaceful retreat surrounded by nature, Kutchan has something to offer everyone.

Getting to Terrazze from the Nearest Airports in Niseko, Japan

Terrazze, located in Kutchan, Niseko, Japan, is a stunning destination that offers a perfect blend of natural beauty and modern amenities. Getting to Terrazze from the nearest airports is a breeze, ensuring a smooth and convenient journey for travelers. The closest airport to Terrazze is New Chitose Airport, located in Sapporo, approximately 110 kilometers away. From the airport, travelers have several transportation options to reach Terrazze. One of the most popular choices is taking a direct bus service, which operates daily and offers a comfortable and hassle-free journey. The bus ride takes around 2.5 to 3 hours, allowing passengers to sit back, relax, and enjoy the scenic views along the way. Another option is to hire a private transfer service from the airport to Terrazze. This provides the flexibility of choosing your own schedule and enjoying a personalized experience. The private transfer takes approximately 2 hours, depending on the traffic conditions. It is recommended to book in advance to ensure availability and a smooth transition from the airport to your accommodation at Terrazze. Overall, traveling from the nearest airports in Niseko, Japan to Terrazze is a convenient and enjoyable experience. Whether you choose to take a direct bus or opt for a private transfer, you can look forward to a seamless journey and the anticipation of exploring the breathtaking beauty of Terrazze in Kutchan, Niseko, Japan.

Discover the Natural Beauty and Exciting Activities Near Terrazze in Niseko

Terrazze in Niseko, Japan, offers a prime location surrounded by a variety of exciting landmarks and attractions. Just a short distance away, you'll find Hangetsu Lake, a stunning natural gem that offers breathtaking views and tranquil surroundings. Whether you want to take a leisurely stroll along the lake's shores or capture the perfect photograph, Hangetsu Lake is a must-visit destination for nature lovers. For adventure enthusiasts, the Niseko Mountain Resort Grand Hirafu Ski Area is just a stone's throw away from Terrazze. With its world-class slopes and powdery snow, this ski area is a haven for skiers and snowboarders of all levels. Whether you're a beginner looking to take your first lessons or an experienced rider seeking an adrenaline rush, the Niseko Mountain Resort Grand Hirafu Ski Area has it all. Additionally, if you're interested in learning more about the local culture and history, the Kutchan Natural History Museum is worth a visit. With its fascinating exhibits and interactive displays, this museum offers a glimpse into the rich heritage of the region. From ancient artifacts to geological wonders, the Kutchan Natural History Museum is a great place to expand your knowledge and immerse yourself in the local culture. No matter your interests, Terrazze's surrounding landmarks and attractions provide endless opportunities for exploration and adventure. Whether you're seeking natural beauty, thrilling activities, or cultural experiences, you'll find it all within reach of this exceptional hotel in Niseko, Japan.

Convenient Public Transport Stations near Terrazze in Niseko, Japan

Terrazze, a stunning hotel nestled in the heart of Niseko, Japan, offers easy access to several public transport stations, making it a perfect choice for travelers looking to explore the area. Just a short distance away, you'll find the Hirafu Train Station, which provides a convenient and efficient way to reach Terrazze. Whether you're arriving from Sapporo or other major cities, the train station offers regular services, ensuring a hassle-free journey to your accommodation. Another nearby public transport option is the Kutchan Station, which is also easily accessible from Terrazze. This station serves as a major transportation hub, connecting visitors to various destinations in the region. From Kutchan Station, you can easily explore popular attractions such as the Niseko Village and Annupuri Ski Resort, allowing you to make the most of your stay in Niseko. With these convenient public transport stations nearby, Terrazze offers guests the opportunity to effortlessly venture out and experience the beauty and charm of Niseko. Whether you're a ski enthusiast looking to hit the slopes or a nature lover eager to explore the breathtaking landscapes, Terrazze's strategic location ensures that you can easily access all that Niseko has to offer.

A Gastronomic Delight in the Vicinity

Terrazze is surrounded by a plethora of exceptional dining options that will delight even the most discerning food enthusiasts. Just a stone's throw away from the hotel, you'll find Teuchi-Soba Ichimura, a traditional soba noodle restaurant known for its handcrafted noodles and rich flavors. For those craving a juicy steak or succulent grilled meats, Bar Gyu+ is the perfect choice, offering a cozy ambiance and a menu that will satisfy any carnivorous craving. Nokanosobaya Yoteizan is a must-visit for those seeking authentic Japanese cuisine, serving up delectable dishes made with the freshest local ingredients. If you're in the mood for some mouthwatering pizza, Niseko Pizza is the go-to spot, offering a wide range of toppings and a crispy thin crust that will leave you wanting more. For a taste of Sapporo's famous ramen, head to Sapporo ramen Daishin Niseko branch, where you can savor a steaming bowl of flavorful broth and perfectly cooked noodles. Graubunden is a charming Swiss restaurant that will transport you to the heart of the Alps, serving up hearty dishes like fondue and raclette. Tsubaratsubara is a hidden gem that specializes in local Hokkaido cuisine, offering a unique dining experience with dishes made from fresh seasonal ingredients. Tozanken Ramen is a popular ramen joint known for its rich, flavorful broth and perfectly al dente noodles. Green Farm Deli Cafe is a haven for health-conscious diners, serving up delicious and nutritious meals made from organic, locally sourced ingredients. Lastly, Ezo Seafoods FRESH is a seafood lover's paradise, offering an array of fresh seafood dishes that highlight the bounty of the nearby seas. With such a diverse selection of dining options in close proximity, guests at Terrazze are truly spoiled for choice when it comes to satisfying their culinary cravings.

Shop 'til You Drop at Terrazze's Surrounding Shopping Landmarks

Terrazze is conveniently located near several shopping landmarks, making it the perfect destination for shopaholics. Just a short walk away, you'll find Boot Solutions Niseko, a renowned ski and snowboard equipment store. Whether you're a seasoned skier or a beginner hitting the slopes for the first time, Boot Solutions Niseko offers a wide range of high-quality gear to suit all levels of expertise. After a day of shopping for the perfect ski boots or snowboard, head over to Ruhiel, a trendy boutique that specializes in stylish winter apparel. From cozy sweaters and jackets to fashionable accessories, Ruhiel has everything you need to stay warm and fashionable during your stay in Niseko. With these fantastic shopping options right at your doorstep, Terrazze ensures that you'll have a memorable and enjoyable shopping experience during your stay.

Affordable Luxury at Terrazze in Niseko

When it comes to finding the perfect accommodation in Niseko, Terrazze stands out as a true gem. With its stunning views, luxurious amenities, and impeccable service, Terrazze offers an unforgettable experience for travelers seeking a blend of comfort and affordability. The average price of a room at Terrazze is just $231, making it an excellent value for money compared to the average price of a hotel room in Niseko, which is $220. At Terrazze, guests can indulge in spacious and elegantly designed rooms that are equipped with modern amenities to ensure a comfortable stay. From cozy beds and plush linens to sleek bathrooms and thoughtful touches, every detail has been carefully considered to provide a truly relaxing environment. Whether you're visiting Niseko for a ski trip or to explore the natural beauty of the area, Terrazze offers a tranquil retreat that won't break the bank. Not only does Terrazze offer exceptional value for money, but it also provides a range of facilities and services that add to the overall experience. Guests can take advantage of the on-site restaurant, serving delectable dishes made from fresh, locally sourced ingredients. The hotel also offers a spa and wellness center, perfect for unwinding after a day of adventure. With its prime location and affordable luxury, Terrazze is a top choice for travelers looking to make the most of their stay in Niseko.

Excellent Service and Convenient Location

Terrazze in Niseko, Japan is renowned for its excellent service and convenient location. Guests rave about the attentive and friendly staff who go above and beyond to ensure a memorable stay. The hotel is conveniently situated just a 5-minute walk from the center, making it an ideal choice for those looking to explore the vibrant surroundings. Furthermore, guests are delighted to find that the hotel offers complimentary transportation services, with staff readily available to drive guests to various destinations in Niseko, as long as their car is free. This level of service truly sets Terrazze apart and adds an extra layer of convenience and comfort to the overall experience.

Exceptional Cleanliness and Staff Performance at Terrazze in Niseko, Japan

Terrazze in Niseko, Japan, is a hotel that truly stands out when it comes to cleanliness and staff performance. With an impressive rating of 9.6 for cleanliness, guests can expect impeccable rooms and common areas that are maintained to the highest standards. The hotel's dedication to cleanliness ensures a comfortable and hygienic stay for all guests. Not only does Terrazze excel in cleanliness, but it also boasts a remarkable staff performance rating of 8.6. The hotel's staff members go above and beyond to provide exceptional service, ensuring that guests feel welcomed and well taken care of throughout their stay. Whether it's offering local recommendations, assisting with luggage, or attending to any special requests, the attentive and friendly staff at Terrazze are always ready to assist. In addition to its outstanding cleanliness and staff performance, Terrazze offers a range of facilities that contribute to a memorable stay. With a rating of 7.1 for facilities, guests can enjoy amenities such as a fitness center, spa, and on-site restaurant. The hotel's well-maintained facilities provide ample opportunities for relaxation and rejuvenation after a day of exploring Niseko. Overall, Terrazze in Niseko, Japan, is highly regarded by guests for its exceptional cleanliness, attentive staff, and well-appointed facilities. Whether you're seeking a relaxing getaway or an adventure-filled vacation, this hotel is sure to exceed your expectations and provide a memorable stay in the beautiful Niseko region.

Show less

Amenities and facilities

Very good7.5

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Golf course [on-site]
  • Hiking
  • Skiing
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Hot water linen and laundry washing
  • Professional-grade sanitizing services
  • Protective screens in common areas
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Dry cleaning
  • Elevator
  • Fireplace
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
For the kids
  • Family/child friendly
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • Buzzer/wireless intercom
  • Check-in/out [private]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed unavailable
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]

Location

1-chome-16-15 Nisekohirafu 2 Jo, Kutchan, Abuta District, Hokkaido 044-0089, Japan, Kutchan, Niseko, Japan, 044-0089

Very good7.2

Location

Airports
  • Okadama Airport (OKD)
    61.6 km
  • New Chitose Airport (CTS)
    80.4 km
Public transportation
  • Hirafu Train Station
    1.5 km
  • Niseko Station
    5.8 km
Hospital or clinic
  • Asia Physio
    250 m
Convenience store
  • Lawson
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
Getting around
  • Travel time to airport (minutes)150
Extras
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Year property opened2014
  • Number of floors4
  • Room voltage100
  • Number of rooms 6
  • Non-smoking rooms/floorsYES
  • License Id / Local Tax ID/ Entity Name3-643
Parking
  • Daily parking fee0 JPY

Reviews of Terrazze from real guests

Provided by verified guests of

Agoda logo
8.0

Very good

  • Cleanliness score 9.5 out of 10 and is a high score in Niseko
    Cleanliness9.5
  • Service score 8.7 out of 10
    Service8.7
  • Room comfort and quality score 8 out of 10 and is a high score in Niseko
    Room comfort and quality8.0
  • Facilities score 7.5 out of 10
    Facilities7.5
  • Value for money score 7.3 out of 10
    Value for money7.3
  • Location score 7.2 out of 10
    Location7.2
High score for Niseko
Rating
9+ Exceptional (0)
8-9 Excellent (0)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (1)
Guest Type

Show reviews that mention 

Showing 3 verified guest comments
8.0
Excellent
Daiki from Japan
Couple
1 Bedroom Suite
Stayed 4 nights in February 2023

Confortable condo in Niseko”

Although it was a lot pricey for what we expect from normal local ski experience compared with other ski resorts in Japan, the overall experience at this condo was good for the first time in Niseko. <Good> - Location is good within a walkable distance to the main Hirafu area for dinner - Not advised to walk up the hill to the lifts but shuttle service to the lifts is good when needed. - Nice facility and well equipped with what we need for a few days of stay. - Room with a view of Mt Yotei is good. (Depends on although which floor you stay. 1F was covered with heavy snow fall from the roof) <To be desired> - Communication after booking to be improved (Confusion between messages over Agoda and email messages. (slow, not relevant information sent for our individual booking) - Poor communication in Japanese (depends on persons) and some are not familiar with the local knowledge. - They only change towels and take care of rubbish once for 4 night stay but for the value of the price, it would be good to change the bed lines as well. (which they do for the stay more than 5 nights)

Reviewed March 04, 2023

Dear Daiki, Thank you for choosing Terrazze for your getaway. We're grateful for your feedback and sincerely apologize for any dissatisfaction you experienced with our facilities and service during your stay. Your feedback is invaluable in helping us identify areas for improvement, and we will take prompt action to address the issues you've raised especially with communication and housekeeping. We hope you still had a chance to enjoy the beautiful attractions of Niseko, and we look forward to the opportunity to serve you better in the future.

Responded September 22, 2023
Terrazze
8.0
Excellent
Elyne from Philippines
Family with teens
Stayed 2 nights in January 2019

Free shuttle service”

5mins walk from the center, clean, staff were really great, they will drive you anywhere in niseko as long as their car is free! Great service!

Reviewed January 19, 2019
6.0
Wai from Hong Kong SAR, China
Family with young children
2 Bedroom Suite
Stayed 2 nights in July 2015

Niseko is boring”

Things I like
Tidy, comfy and feel like home

The hotel is great except its not really like a hotel coz we need to travel quite a bit to reach out apartment and to be honest, it tokk us 15mins to find the exact location. Room vrry tody got everything that we needed but summer in Niseko honest speakng its boring..... not many nice food and seems 2 days r way too long to stay there

Reviewed July 19, 2015

This is a popular property. Don't miss out!