The Fives Downtown Hotel and Residences Curio Collection by Hilton

4.5 stars out of 5
Avenida 10 Norte & Calle 2, Playa del Carmen, Playa Del Carmen, Mexico, 77710 - See map

Make your best journey to Playa Del Carmen with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Playa del Carmen part of Playa Del Carmen, this property puts you close to attractions and interesting dining options. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

120 meters to public transportation

Check-in [24-hour]

170 meters to Nuestra Senora del Carmen Catholic Church

340 meters to the beach

Currency exchange

Facilities

Free Wi-Fi

Pool with view

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

Your dates are popular among travelersUsers are booking a place in Playa Del Carmen every 23 minutes on Agoda.com
Location 9.5
Cleanliness 8.8
Service 8.6
Facilities 8.4

Based on 522 verified reviews

Location

9.5

Cleanliness

8.8

Service

8.6

Facilities

8.4

Value for money

8.0

See map

9.5Exceptional

Location rating score

Exceptional location - 340 meters to the beach
Exceptional for walking
More details on walking
Parking
Available
Walkable places
Vida Verde Eco Market
10 m
Laundry Shop
40 m
Pangea People
70 m
Yucatek Divers
80 m
Artemanos
140 m
Popular landmarks
3D Museum of Wonders
350 m
Quinta Avenida
450 m
Rio Secreto
7.3 km
Closest landmarks
FARMACIA DERMATOLOGICA
20 m
Flea Market
30 m
Paris
110 m
Mexico
120 m
Tourist Information Office
160 m

Good to know

Value for money8.0
Location rating9.5
Nearest airportCozumel International Airport (CZM)
Distance to airport19.6 km

Rooms available at The Fives Downtown Hotel and Residences Curio Collection by Hilton

1 King Loft Residence
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 king bed
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One Bedroom Suite with Partial Ocean View
...
  • Room size: 50 m²/538 ft²
  • Ocean (partial view) view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
2 Bedroom Suite-1 King And 2 Queen Beds
...
  • Room size: 99 m²/1066 ft²
  • Balcony/terrace
  • 2 queen beds and 1 king bed
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1 King Bed Deluxe Courtyard View
...
  • Room size: 36 m²/388 ft²
  • Courtyard view
  • 1 king bed
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1 King Bed 1 Bedroom Suite Whrlpl/Partialial Ocean View
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 king bed
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1 King Bed 1 Bedroom Suite
...
  • Room size: 55 m²/592 ft²
  • Balcony/terrace
  • 1 king bed
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2Bedroom Suite-1 King 2 Queen Whrlpl Partialial Ocean View
...
  • Room size: 96 m²/1033 ft²
  • Pool view
  • 1 king bed and 2 queen beds
Enter dates to see prices
1 King 1 Bedroom Suite Ocean View
...
  • Room size: 55 m²/592 ft²
  • Ocean view
  • 1 king bed
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Two Bedroom Suite
...
  • Room size: 98 m²/1055 ft²
  • Balcony/terrace
  • 2 queen beds and 1 king bed
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1 King Bed Superior Courtyard View
...
  • Room size: 44 m²/474 ft²
  • Courtyard view
  • 1 king bed
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Frequently asked questions

Is car parking available at The Fives Downtown Hotel and Residences Curio Collection by Hilton?

The Fives Downtown Hotel and Residences Curio Collection by Hilton features car park onsite with charges applied for travelers with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What actions does The Fives Downtown Hotel and Residences Curio Collection by Hilton take in terms of hygiene, safety, and cleanliness?

The Fives Downtown Hotel and Residences Curio Collection by Hilton satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with staff trained in safety protocol, sterilizing equipment, temperature check for guests and staff, body thermometer, first aid kit, doctor/nurse on call, and free face masks for all rounded safety precautions and hygiene protocols.

What bars are close by The Fives Downtown Hotel and Residences Curio Collection by Hilton?

While lodging at The Fives Downtown Hotel and Residences Curio Collection by Hilton, delight in your evening or night out at Blue Parrot Bar or Kool Beach Club to get the most out of your nightlife.

What public parks are within range of The Fives Downtown Hotel and Residences Curio Collection by Hilton?

While residing at The Fives Downtown Hotel and Residences Curio Collection by Hilton, cherish your morning or evening stroll at nearby park which include Parque Los Fundadores, Aviario Xaman Ha, and Parque Ejidal.

What is The Fives Downtown Hotel and Residences Curio Collection by Hilton pet policy?

The Fives Downtown Hotel and Residences Curio Collection by Hilton's additional pet policy states that the weight/size limit is 22 lbs. Please contact the property for more information regarding pet policy.

In which languages can The Fives Downtown Hotel and Residences Curio Collection by Hilton's employees communicate?

The Fives Downtown Hotel and Residences Curio Collection by Hilton can converse in 2 languages and supports widely used languages such as English and Spanish for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What do verified guests like most about The Fives Downtown Hotel and Residences Curio Collection by Hilton?

Past guests that stayed at The Fives Downtown Hotel and Residences Curio Collection by Hilton have given this property a rating of 9.5 for its remarkable location as the major highlight for their stay.

What is the verified guest review consensus about The Fives Downtown Hotel and Residences Curio Collection by Hilton's wellness amenities?

71.0% of our verified visitor reviews have given a positive review and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for The Fives Downtown Hotel and Residences Curio Collection by Hilton down in the review section.

What is the average rating that past Solo travelers' have given to The Fives Downtown Hotel and Residences Curio Collection by Hilton?

Verified solo travelers that have stayed at this property have given The Fives Downtown Hotel and Residences Curio Collection by Hilton an average rating of 8.3. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to The Fives Downtown Hotel and Residences Curio Collection by Hilton?

The closest train, metro, or bus station is ADO International Bus Station, 127.15 m away from The Fives Downtown Hotel and Residences Curio Collection by Hilton.

More about The Fives Downtown Hotel and Residences Curio Collection by Hilton

More about The Fives Downtown Hotel and Residences Curio Collection by Hilton

A Vibrant Oasis in Playa Del Carmen: The Fives Downtown Hotel and Residences Curio Collection by Hilton

Welcome to The Fives Downtown Hotel and Residences Curio Collection by Hilton, a luxurious 4.5-star hotel nestled in the heart of Playa Del Carmen, Mexico. This vibrant oasis offers a unique blend of contemporary design, warm hospitality, and unparalleled comfort. With its prime location just steps away from the famous Quinta Avenida and the stunning Caribbean Sea, this hotel is the perfect choice for both business and leisure travelers alike. Upon arrival, guests are greeted by a stylish and modern lobby, setting the tone for a truly unforgettable stay. The Fives Downtown Hotel and Residences Curio Collection by Hilton boasts a variety of well-appointed rooms and suites, each exuding a sense of sophistication and tranquility. Whether you choose a cozy standard room or a spacious suite, you can expect nothing but the utmost comfort and convenience during your stay. Check-in begins at 3:00 pm, allowing you ample time to settle in and explore the hotel's exceptional amenities. The hotel's check-out time is at 12:00 pm, ensuring a relaxed departure and allowing you to make the most of your time in this beautiful destination. Additionally, The Fives Downtown Hotel and Residences Curio Collection by Hilton offers a child policy that allows children between the ages of 6 to 16 to stay free of charge, making it an ideal choice for families seeking a memorable vacation experience.

Unforgettable Entertainment Facilities at The Fives Downtown Hotel and Residences Curio Collection by Hilton

Indulge in a world of entertainment at The Fives Downtown Hotel and Residences Curio Collection by Hilton. With a wide range of facilities designed to cater to your every need, this luxurious hotel offers an unforgettable experience for all guests. For those looking to unwind and relax, the hotel features a state-of-the-art spa where you can indulge in a rejuvenating massage or pamper yourself with a variety of treatments. After a day of exploring the vibrant streets of Playa Del Carmen, head to the sauna and steam room to soothe your muscles and melt away any stress. The solarium offers the perfect spot to soak up the Mexican sun and enjoy breathtaking views of the city. If you're in the mood for some retail therapy, the hotel boasts a selection of shops where you can find unique souvenirs and gifts to commemorate your stay. The shared lounge/TV area provides a comfortable space to unwind with fellow travelers and catch up on your favorite shows. To top it all off, the hotel's bar serves up a wide array of refreshing beverages, making it the perfect spot to relax and socialize with friends or fellow guests. Whether you're seeking relaxation, entertainment, or a little bit of both, The Fives Downtown Hotel and Residences Curio Collection by Hilton has it all. Immerse yourself in the vibrant atmosphere of Playa Del Carmen while enjoying the exceptional entertainment facilities this hotel has to offer.

Stay Active at The Fives Downtown Hotel and Residences Curio Collection by Hilton

At The Fives Downtown Hotel and Residences Curio Collection by Hilton, staying active and enjoying a range of sports facilities is a breeze. Whether you are a fitness enthusiast or simply looking to have some fun in the sun, this hotel has you covered. Start your day off right by hitting the state-of-the-art fitness center, equipped with modern exercise machines and equipment. Whether you prefer cardio workouts or strength training, you will find everything you need to stay in shape. The 24-hour fitness center allows you to work out at your own convenience, making it easy to maintain your exercise routine even while on vacation. After a rewarding workout, take a refreshing dip in the outdoor pool. Surrounded by lush tropical gardens, the pool offers a serene and relaxing atmosphere. Whether you want to swim a few laps or simply lounge by the poolside, this is the perfect spot to unwind. The poolside bar is also available, allowing you to enjoy a refreshing drink or snack while basking in the warm Mexican sun. With its impressive sports facilities, The Fives Downtown Hotel and Residences Curio Collection by Hilton ensures that guests can stay active and make the most of their stay in Playa Del Carmen, Mexico.

Convenient Facilities at The Fives Downtown Hotel and Residences Curio Collection by Hilton

The Fives Downtown Hotel and Residences Curio Collection by Hilton offers a range of convenient facilities to ensure a comfortable and hassle-free stay. With a laundry service and laundromat available, guests can easily take care of their laundry needs without leaving the property. Additionally, the hotel provides dry cleaning services for those who require professional garment care. For guests who prefer to dine in the comfort of their own room, room service is available, allowing them to enjoy delicious meals without having to leave their accommodation. The hotel also offers express check-in/check-out services, making the arrival and departure process quick and efficient. To ensure the safety of guests' valuable belongings, safety deposit boxes are provided in each room. The concierge is on hand to assist with any inquiries or requests, ensuring that guests have a seamless experience during their stay. For those who need to stay connected, Wi-Fi is available in public areas and free Wi-Fi is provided in all rooms. Luggage storage is available for guests who arrive early or have late departures, allowing them to explore the city without the burden of their bags. To cater to any last-minute needs, a convenience store is conveniently located on-site. Daily housekeeping ensures that the rooms are kept clean and tidy throughout the stay. With these convenient facilities, guests can truly relax and enjoy their time at The Fives Downtown Hotel and Residences Curio Collection by Hilton.

Convenient and Comprehensive Transport Facilities at The Fives Downtown Hotel and Residences Curio Collection by Hilton

At The Fives Downtown Hotel and Residences Curio Collection by Hilton, guests can enjoy a range of transport facilities that ensure a seamless and hassle-free experience during their stay in Playa Del Carmen, Mexico. For those arriving by air, the hotel offers convenient airport transfer services. This means that guests can relax and enjoy the journey from the moment they step off the plane, with a dedicated driver waiting to whisk them away to the hotel. This service is ideal for those who prefer a stress-free start to their vacation or business trip. Exploring the vibrant city and its surroundings is made easy with the hotel's comprehensive transport options. The hotel offers tours to popular attractions, allowing guests to discover the beauty and cultural richness of Playa Del Carmen. Additionally, a shuttle service is available for guests who wish to explore the city at their own pace. For those who prefer more independence, car hire services are also provided, giving guests the freedom to venture further afield. To make getting around even more convenient, the hotel offers a reliable taxi service, ensuring that guests can easily reach their desired destinations. Furthermore, the hotel's ticket service allows guests to effortlessly book tickets for local events and attractions, saving them time and effort. For guests who prefer to drive, the hotel provides an onsite car park. Please note that car park charges may apply. This facility offers peace of mind for those traveling by car, as they can rest assured that their vehicle is safe and secure throughout their stay. With its range of transport facilities, The Fives Downtown Hotel and Residences Curio Collection by Hilton goes above and beyond to ensure that guests have a comfortable and convenient stay in Playa Del Carmen, Mexico. Whether guests are arriving by air, exploring the city, or driving their own vehicle, the hotel's transport options cater to every need, making it the perfect choice for both leisure and business travelers.





Indulge in Culinary Delights at The Fives Downtown Hotel and Residences

At The Fives Downtown Hotel and Residences Curio Collection by Hilton, dining is an experience to savor. With a range of dining facilities to choose from, guests are spoiled for choice. Start your day off right with a visit to the hotel's delightful coffee shop, where you can enjoy a freshly brewed cup of coffee or a selection of teas. For a more formal dining experience, head to the hotel's restaurant, where a team of talented chefs prepare mouthwatering dishes using the finest local ingredients. From traditional Mexican cuisine to international favorites, there is something to satisfy every palate. The restaurant's warm and inviting ambiance provides the perfect setting for a memorable meal. If you prefer the comfort and privacy of your own room, take advantage of the convenient room service option. Indulge in a delicious meal or snack from the comfort of your bed or private balcony. The attentive staff are always ready to cater to your culinary desires. To ensure a hassle-free stay, the hotel also offers daily housekeeping services. Wake up to a clean and tidy room every morning, allowing you to fully relax and enjoy your vacation. And of course, no stay at The Fives Downtown Hotel and Residences would be complete without indulging in the delectable breakfast buffet. Start your day with a wide variety of fresh and flavorful options, including pastries, fruits, cereals, and hot dishes. Whether you prefer a hearty breakfast or a light and healthy start to your day, the breakfast buffet has it all. With its diverse dining facilities and impeccable service, The Fives Downtown Hotel and Residences Curio Collection by Hilton ensures that every meal is a memorable experience for its guests.

Luxurious and Spacious Rooms at The Fives Downtown Hotel and Residences Curio Collection by Hilton

Experience unparalleled luxury and comfort at The Fives Downtown Hotel and Residences Curio Collection by Hilton in Playa Del Carmen, Mexico. With a wide range of room options to choose from, you are sure to find the perfect accommodation to suit your needs. Indulge in the opulence of the 1 King 1 Bedroom Suite Ocean View, offering a spacious 55 square meters of pure luxury. For those seeking a truly lavish experience, the 1 King 2 Queen 2 Bedroom Penthouse is the ultimate choice, boasting an expansive 143 square meters of space. Booking your stay at The Fives Downtown Hotel and Residences Curio Collection by Hilton through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the various room options and secure your reservation with just a few clicks. So why wait? Book your dream getaway now and embark on a memorable vacation at this exquisite hotel.

Discover the Vibrant Charm of Playa del Carmen

Nestled on the stunning shores of the Riviera Maya, Playa del Carmen is a vibrant coastal town that offers an enchanting blend of natural beauty, rich history, and lively entertainment. As you step out of The Fives Downtown Hotel and Residences Curio Collection by Hilton, you'll find yourself immersed in the heart of this captivating destination. Stroll along the famous Quinta Avenida, a bustling pedestrian street lined with an array of shops, restaurants, and bars. Indulge in some retail therapy as you browse through local boutiques and international brands, or savor the flavors of authentic Mexican cuisine at one of the many charming eateries. For a taste of the town's cultural heritage, visit the nearby 3D Museum of Wonders, where you can admire incredible optical illusions and interactive art displays. Playa del Carmen is also renowned for its breathtaking beaches. Spend your days basking in the sun on the powdery white sands, or take a refreshing dip in the crystal-clear turquoise waters of the Caribbean Sea. If you're feeling adventurous, embark on a snorkeling or diving excursion to explore the vibrant coral reefs and discover the diverse marine life that thrives beneath the surface. Whether you're seeking relaxation or adventure, Playa del Carmen offers an unforgettable experience for every traveler.

Convenient Transportation Options from the Airport to The Fives Downtown Hotel and Residences Curio Collection by Hilton

Located in the vibrant city of Playa Del Carmen, Mexico, The Fives Downtown Hotel and Residences Curio Collection by Hilton offers a luxurious and convenient base for exploring the area. When it comes to getting to the hotel from the nearby airports, travelers have several transportation options to choose from. If you prefer a hassle-free and comfortable journey, booking a private airport transfer is highly recommended. This service allows you to relax and enjoy the scenic drive from the airport to the hotel in a private vehicle. The professional and friendly drivers will ensure a smooth and efficient journey, making it a perfect choice for those traveling with families or large groups. Alternatively, if you're looking for a more budget-friendly option, you can take a shared shuttle or a local taxi. Shared shuttles are a convenient way to travel, especially if you're traveling solo or with a small group. These shuttles operate on a fixed schedule and offer door-to-door service, making it easy to reach your destination. Local taxis are also readily available at the airport, and while they may be slightly more expensive than other options, they provide a quick and direct transfer to the hotel. No matter which transportation option you choose, you can expect to arrive at The Fives Downtown Hotel and Residences Curio Collection by Hilton in Playa Del Carmen with ease. From there, you can immerse yourself in the hotel's modern and stylish ambiance, indulge in its exceptional amenities, and explore the vibrant city's attractions just steps away from your doorstep.

Explore the Vibrant Surroundings of The Fives Downtown Hotel and Residences Curio Collection by Hilton

Nestled in the heart of Playa Del Carmen, The Fives Downtown Hotel and Residences Curio Collection by Hilton offers a prime location surrounded by a plethora of landmarks and attractions. Just steps away from the hotel, you'll find the iconic Nuestra Senora del Carmen Catholic Church, a stunning architectural gem that dates back to the 16th century. Immerse yourself in the rich history and spiritual significance of this church as you admire its intricate facade and ornate interiors. For those seeking a taste of local culture, Quinta Avenida is a must-visit destination. This vibrant pedestrian street stretches for miles, lined with an array of shops, boutiques, restaurants, and bars. Indulge in some retail therapy as you explore the colorful stores offering unique handicrafts, trendy fashion, and traditional Mexican souvenirs. Afterward, treat your taste buds to the flavors of Mexico at one of the many restaurants offering authentic cuisine along Quinta Avenida. If you're in the mood for an interactive and mind-bending experience, head to the 3D Museum of Wonders. This unique attraction showcases a collection of optical illusions and interactive exhibits that will challenge your perception and ignite your imagination. Get ready to snap some incredible photos as you become a part of the artwork itself. For a tranquil escape from the bustling city, Parque Los Fundadores is the perfect oasis. This serene park is located just a short stroll from the hotel and offers a peaceful retreat amidst lush greenery and stunning ocean views. Take a leisurely walk along the promenade, relax on one of the benches, or simply soak up the beauty of the surrounding landscape. With its unbeatable location, The Fives Downtown Hotel and Residences Curio Collection by Hilton is the ideal base to explore the diverse array of landmarks and attractions that Playa Del Carmen has to offer. Whether you're seeking cultural immersion, retail therapy, or a peaceful retreat, you'll find it all within reach of this exceptional hotel.

Convenient Public Transport Stations near The Fives Downtown Hotel and Residences Curio Collection by Hilton

Located in the heart of Playa Del Carmen, The Fives Downtown Hotel and Residences Curio Collection by Hilton offers easy access to several public transport stations, including the ADO International Bus Station. This station is just a short walk away from the hotel, making it incredibly convenient for guests who wish to explore other cities in Mexico. The ADO International Bus Station provides regular services to popular destinations such as Cancun, Tulum, and Chichen Itza, allowing guests to embark on exciting day trips or continue their journey to other parts of the country. Additionally, the ADO International Bus Station is well-connected to the Cancun International Airport, making it a hassle-free option for travelers arriving or departing from Playa Del Carmen. The bus station offers comfortable and reliable transportation, ensuring a smooth and enjoyable travel experience for guests staying at The Fives Downtown Hotel and Residences Curio Collection by Hilton. With its strategic location near the ADO International Bus Station, guests can easily explore the wonders of Mexico's Riviera Maya region and beyond.

A Culinary Adventure Awaits

The Fives Downtown Hotel and Residences Curio Collection by Hilton is surrounded by an array of diverse and mouthwatering restaurants. Indulge in the freshest seafood at Los Hijos De La Tostada and Mariscos y Clamatos El Doctorcito, where you can savor delicious ceviches and seafood cocktails. For a taste of authentic Mexican flavors, head to Tacos Las Tapatias and La Fonda de Chanita, where you can feast on flavorful tacos and traditional dishes. Craving some international cuisine? Euro Grill Playa and Tango Taco offer a fusion of flavors, from juicy steaks to delectable Argentinean empanadas. If you're in the mood for a laid-back beachfront dining experience, Club Náutico Tarraya and La Tarraya are the perfect spots to enjoy fresh seafood while soaking in the stunning ocean views. For a unique dining experience, Caiman Tugurio and Nativo offer innovative menus that showcase the rich culinary heritage of the region. Whatever your palate desires, the surrounding restaurants near The Fives Downtown Hotel and Residences Curio Collection by Hilton are sure to satisfy your cravings and take you on a culinary adventure.

Shop 'til You Drop in Playa Del Carmen

The Fives Downtown Hotel and Residences Curio Collection by Hilton is surrounded by an array of exciting shopping landmarks that will satisfy even the most avid shopaholics. Just a short stroll away, you'll find Caravan, a trendy boutique offering unique clothing and accessories. For those looking for exquisite handmade crafts, Siete Detalles and Artemanos are must-visit destinations. La Casa de las Hamacas is a haven for hammock enthusiasts, showcasing a wide selection of beautifully woven hammocks. Fine Mexican Handcrafts is another gem, where you can discover intricate pottery, textiles, and traditional artwork. If you're in search of organic and eco-friendly products, Vida Verde Eco Market is the place to go. For all your aquatic needs, AQUA SH2OP offers a wide range of swimwear and beach accessories. Art lovers will be delighted by the vibrant displays at Caminarte, an open-air art market featuring the works of local artists. Lastly, Tierra Huichol - PDC is a treasure trove of Huichol art and crafts, showcasing the rich cultural heritage of the indigenous Huichol people. With such a diverse range of shopping landmarks nearby, The Fives Downtown Hotel and Residences Curio Collection by Hilton is the perfect base for a shopping spree in Playa Del Carmen.

Unbeatable Value: The Fives Downtown Hotel and Residences Curio Collection by Hilton

Experience luxury without breaking the bank at The Fives Downtown Hotel and Residences Curio Collection by Hilton. With an average room price of just $160, this hotel offers unbeatable value in the heart of Playa Del Carmen. Compared to the city's average room price of $248, staying at The Fives Downtown Hotel and Residences allows you to enjoy all the amenities and comforts of a high-end hotel at a fraction of the cost. Nestled in the vibrant city center, this hotel offers a prime location for exploring the best of Playa Del Carmen. Whether you're looking to soak up the sun on the pristine beaches, indulge in delicious local cuisine, or immerse yourself in the lively nightlife, The Fives Downtown Hotel and Residences puts you right in the midst of it all. And with its affordable room rates, you'll have more budget to spend on unforgettable experiences in this tropical paradise.





Exceptional Customer Ratings at The Fives Downtown Hotel and Residences

The Fives Downtown Hotel and Residences Curio Collection by Hilton has consistently received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay in Playa Del Carmen, Mexico. With an impressive overall rating of 8.6, this hotel has proven to exceed guests' expectations in every aspect. One of the standout features of The Fives Downtown Hotel and Residences is its excellent value for money, with guests giving it a solid rating of 8.0. This means that visitors not only enjoy a luxurious and comfortable stay, but also feel that they are getting their money's worth. From the moment guests step foot into this hotel, they are greeted with warm hospitality and impeccable service, ensuring a truly enjoyable experience. Additionally, the hotel's facilities have been highly praised, with a rating of 8.3. Whether it's the inviting swimming pool, the well-equipped fitness center, or the stylish and modern guest rooms, every aspect of the hotel has been carefully designed to provide guests with the utmost comfort and convenience. With attention to detail and a commitment to excellence, The Fives Downtown Hotel and Residences offers a truly exceptional stay for all its guests.

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Amenities and facilities

Excellent8.4

Facilities

Languages spoken
  • English
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Golf course [on-site]
  • Gym/fitness
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Solarium
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Microwave
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
Restaurants on site
MERCATTO
  • Cuisine: Italian
  • Menu: Buffet
PURO
  • Cuisine: Seafood
  • Menu: Buffet

Location

Avenida 10 Norte & Calle 2, Playa del Carmen, Playa Del Carmen, Mexico, 77710

Exceptional9.5

Location

Airports
  • Cozumel International Airport (CZM)
    19.6 km
  • Cancun International Airport (CUN)
    51.0 km
Public transportation
  • ADO International Bus Station
    130 m
Hospital or clinic
  • FARMACIA DERMATOLOGICA
    20 m
Shopping
  • Galeria de Arte 5ta Avenida
    430 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    110 m

What's nearby

Popular landmarks
  • Nuestra Senora del Carmen Catholic Church
    170 m
  • Parque Los Fundadores
    230 m
  • 3D Museum of Wonders
    350 m
  • Quinta Avenida
    450 m
  • Rio Secreto
    7.3 km
Nearby landmarks
  • Vida Verde Eco Market
    10 m
  • FARMACIA DERMATOLOGICA
    20 m
  • Flea Market
    30 m
  • Laundry Shop
    40 m
  • Pangea People
    70 m
  • Yucatek Divers
    80 m
  • Paris
    110 m
  • Mexico
    120 m
  • ADO International Bus Station
    130 m
  • Artemanos
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-16 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 17 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Daily Internet/Wi-Fi fee0 USD
  • Breakfast charge (unless included in room price)15 USD
Parking
  • Daily parking fee15 USD

Reviews of The Fives Downtown Hotel and Residences Curio Collection by Hilton from real guests

Provided by verified guests of

Agoda logo
8.3
  • Location score 9.5 out of 10 and is a high score in Playa Del Carmen
    Location9.5
  • Cleanliness score 8.8 out of 10 and is a high score in Playa Del Carmen
    Cleanliness8.8
  • Service score 8.6 out of 10 and is a high score in Playa Del Carmen
    Service8.6
  • Facilities score 8.4 out of 10 and is a high score in Playa Del Carmen
    Facilities8.4
  • Value for money score 8 out of 10 and is a high score in Playa Del Carmen
    Value for money8.0
High score for Playa Del Carmen

Rating

9+ Exceptional (9)
8-9 Excellent (5)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (5)
Guest Type
Room Type
Language
Showing 20 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    KOOKHYUN from South Korea
    Couple
    1 King Bed Deluxe Courtyard View
    Stayed 3 nights in March 2024

    “The best location, a friendly and clean accommodation.”

    We stayed for 3 nights in Playa del Carmen for our honeymoon. The good location, kindness of the staff, and cleanliness of the accommodation made our trip enjoyable.

    Reviewed March 09, 2024
    Auto-translated through generative A.I.
  2. 3.2
    בר from Israel
    Family with teens
    1 King Bed Superior Courtyard View
    Stayed 2 nights in September 2022

    “Awful”

    Vacation for 3 adults We arrived at the hotel and the attitude at the front desk was bad The room had a double bed and a couch that opened into a bed that was terrible and unsleepable. The hotel employees did not care and we had to sleep on the bed for 2 terrible nights with back pain throughout the night and no ability to sleep.

    Reviewed September 21, 2022
  3. 8.8
    Excellent
    Magaly from United States
    Family with teens
    1 King Bed Superior Courtyard View
    Stayed 6 nights in July 2022

    “Excellent”

    Great hotel, great staff, awesome location close to everything... The rooms facing the indoor corridor feel a little claustrophobic but otherwise everything is as expected in this property

    Reviewed July 11, 2022
  4. 8.8
    Excellent
    Louis-Philippe from Mexico
    Couple
    1 King Bed Deluxe Courtyard View
    Stayed 2 nights in April 2022

    “Very well located!”

    2 min walks from the ferry and from ADO. Perfect for transport and on 10 av and 2 street. Lots and shops and restaurant. Note that you canot open the window in the room with no balcony..

    Reviewed April 15, 2022
  5. 4.8
    George from Mexico
    Solo traveler
    1 King Bed Deluxe Courtyard View
    Stayed 1 night in May 2021

    “Rooms are old with dated furniture, weak air conditioning, items in breakfast turned out to be not included”

    Beware of the included breakfast menu. They give you a menu and it’s not clear what is included and what is not. I assumed everything was included but apparently not and I was asked to pay. There was no indication in the menu as to what is included and what is not. And the staff asked for my room number several times but failed to mention what items in the menu was included. Also the room that I stayed in was dated, with old furniture and weak air conditioning

    Reviewed May 09, 2021

    Dear George, We appreciate the time taken in your evaluation and we are very sorry if we did not meet your expectations. We will be glad to review the aforementioned aspects that made your stay less than perfect, with our relevant areas for improvements. We hope to have the opportunity to host you again at The Fives Downtown Hotel & Residences Cordially, Management team The Fives Downtown Hotel and Residences

    Responded July 28, 2021
    The Fives Downtown Hotel and Residences Curio Collection by Hilton
Changed to review page 1

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