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VMANSION Boutique Hotel
VMANSION Boutique Hotel
VMANSION Boutique Hotel
VMANSION Boutique Hotel
VMANSION Boutique Hotel
VMANSION Boutique Hotel
VMANSION Boutique Hotel

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8.7

Excellent

288 reviews

288 reviews

See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Bophana Center

60 m

Australian Center for Education (ACE)

220 m

Sisovath High School

250 m

Pencil Supermarket

260 m

Ambre Shop

270 m

Popular landmarks
National Museum

700 m

Independence Monument

800 m

Royal Palace

850 m

Silver Pagoda

880 m

Sisowath Quay

1.2 km

Closest landmarks
Hiroshi Health Club

200 m

Roomchang Dental Hospital

230 m

Apsara Dental Clinic 2

240 m

International SOS Medical & Dental Clinic

290 m

Raffles Medical

300 m

VMANSION Boutique Hotel

# 32, St. 200, Sangkat Boeung Raing, Khan Daun Penh, Doun Penh, Phnom Penh, Cambodia, 12211 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Doun Penh, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Tuol Sleng Genocide Museum. Rated with 4 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.

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Highlights

Sparkling clean

610 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Phnom Penh every 10 minutes on Agoda.com
Value for money8.8
Distance to city center1 km
Location rating8.5
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport8.7 km

Rooms available at VMANSION Boutique Hotel

Exceptional
Room comfort & quality

9.2

One Bedroom Suite
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Family Suite
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Pool View
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe King
...
  • Room size: 40 m²/431 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 44 m²/474 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Deluxe Single
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
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Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
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Suite Balcony (Dantrei)
...
  • Shower
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Deluxe King Balcony (Colonial)
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at VMANSION Boutique Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to VMANSION Boutique Hotel?

VMANSION Boutique Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 15 KHR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at VMANSION Boutique Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, VMANSION Boutique Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phnom Penh with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at VMANSION Boutique Hotel?

Wake up to a great continental breakfast at VMANSION Boutique Hotel. Adults can enjoy breakfast offered with an additional charge of 40000 KHR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at VMANSION Boutique Hotel?

VMANSION Boutique Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at VMANSION Boutique Hotel?

VMANSION Boutique Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to VMANSION Boutique Hotel?

Capitol Bus Station is the closest train, metro, or bus station, about 570 m away from VMANSION Boutique Hotel.

What restaurants are nearby VMANSION Boutique Hotel?

Restaurants including Home du pain, La Pergola and Wau Restaurant are popular in VMANSION Boutique Hotel’s neighborhood which is known as Doun Penh.

What popular shopping places are close to VMANSION Boutique Hotel?

Located in the Doun Penh area, VMANSION Boutique Hotel is close to great shopping choices like Phnom Penh's Night Market, Sorya Center Point and Golden Sorya Mall.

What are popular attractions near VMANSION Boutique Hotel?

Guests at VMANSION Boutique Hotel can easily visit Royal Palace, National Museum and Wat Phnom located in the Doun Penh area.

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Explore the neighborhood

What people love about VMANSION Boutique Hotel

  • 9.6

    Exceptional

    "I would highly recommend staying there."

    Robert

    |

    March 27, 2020

  • 8

    Very good
    Location

    "Good location."

    ronald

    |

    January 28, 2020

  • 10

    Exceptional
    Staff 

    "The staff makes the whole environment of the hotel feel really amazing."

    Christine

    |

    October 30, 2019

Property ranking|Compared to 639 Phnom Penh properties
See all rankings
Room comfort score
9.2/10
Service score
9.2/10
Value for money score
8.8/10
Cleanliness score
9.1/10
Better than
99
%
of Phnom Penh properties
Better than
96
%
of Phnom Penh properties
Better than
95
%
of Phnom Penh properties
Better than
95
%
of Phnom Penh properties
Overall rating:

8.7

Excellent
288 reviews
Cleanliness
9.1
Facilities
8.1
Location
8.5
Read all reviews >
What travelers say they love:
Great location, great breakfast, friendly and helpful staff.
Pek from Malaysia
Group
More about VMANSION Boutique Hotel

More about VMANSION Boutique Hotel

VMANSION Boutique Hotel

VMANSION Boutique Hotel is the perfect choice for travelers who want to take in the sights and sounds of Phnom Penh. Experience an urban escape in Phnom Penh with a stay at VMANSION Boutique Hotel, with its exceptional location right in the city center. Sampling the authentic culture of Phnom Penh is easy with a stay at VMANSION Boutique Hotel, just 1.5 km from Tuol Sleng Genocide Museum.
VMANSION Boutique Hotel offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. The resort provides taxi, car hire and shuttle services to help you get to where you want to go in Phnom Penh.
Parking is available and free, provided by the resort for guests with their own transportation. While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the resort's ticket service and tours. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The resort is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The resort provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at VMANSION Boutique Hotel include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The resort also provides guests with a coffee or tea maker, bottled water, instant tea and mini bar in some rooms. VMANSION Boutique Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Your mornings at VMANSION Boutique Hotel begin with a complimentary breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the resort's bar.
VMANSION Boutique Hotel offers an excellent variety of recreational facilities. The many offerings at VMANSION Boutique Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at VMANSION Boutique Hotel gives you a great reason to spend more time in your swimsuit. Have some relaxing fun with family and friends at the library.
Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

This is your chance to explore all that Phnom Penh has to offer. Pose in front of Royal Palace located 850 m away, and you can always show your friends the time you went to Phnom Penh. Whatever you may be looking to buy on your trip to Phnom Penh, chances are you'll find it at Central Market located 2.0 km away.


Reasons to stay here

This resort's food and dining score higher than 97% of accommodations in the city.
This resort stands above the rest with a cleanliness score that beats 95% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Breakfast

31 mentions

Swimming Pool

13 mentions

Housekeeping

11 mentions

Food & Dining

3 mentions

Languages spoken

  • English
  • French
  • Khmer
  • Spanish

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Breakfast in room
  • Cashless payment service
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
Location
# 32, St. 200, Sangkat Boeung Raing, Khan Daun Penh, Doun Penh, Phnom Penh, Cambodia, 12211
Excellent
Location

8.5

Airports

  • Phnom Penh International Airport (PNH) - Cambodia
    8.7 km 53 min drive
  • Rach Gia Airport (VKG) - Vietnam
    179.7 km

Public transportation

  • Capitol Bus Station
    580 m
  • GST Bus Station
    790 m

Hospital or clinic

  • Roomchang Dental Hospital
    230 m

Shopping

  • Central Market
    2.1 km

Convenience store

  • Smile Mini Marts
    70 m

Cash withdrawal

  • ATM
    250 m
What's nearby

Popular landmarks

  • National Museum
    700 m
  • Independence Monument
    800 m
  • Royal Palace
    850 m
  • Silver Pagoda
    880 m
  • Sisowath Quay
    1.2 km
  • Wat Phnom
    1.6 km
  • Tuol Sleng Genocide Museum
    1.6 km
  • Central Market
    2.1 km
  • Russian Market
    2.6 km
  • Choeung Ek Genocidal Center
    9.0 km

Nearby landmarks

  • Bophana Center
    60 m
  • Hiroshi Health Club
    200 m
  • Australian Center for Education (ACE)
    220 m
  • Roomchang Dental Hospital
    230 m
  • Apsara Dental Clinic 2
    240 m
  • Sisovath High School
    250 m
  • Pencil Supermarket
    260 m
  • Ambre Shop
    270 m
  • International SOS Medical & Dental Clinic
    290 m
  • Raffles Medical
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Joiners or visitors are not allowed in the residential area except for the lobby. Otherwise, charges will be applied. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee15 KHR
  • Distance from city center1 km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)40000 KHR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 12
  • Room voltage220
  • Year property opened2014
  • Most recent renovation2014

Reviews of VMANSION Boutique Hotel from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.1
Facilities8.1
Location8.5
Room comfort and quality9.2
Service9.2
Value for money8.8
High score for Phnom Penh
Rating
9+ Exceptional (97)
8-9 Excellent (27)
7-8 Very Good (29)
6-7 Good (9)
<6 Below Expectation (9)
Time of the year
Mar - May (41)
Jun - Aug (40)
Sep - Nov (49)
Dec - Feb (41)
All guests (288)
All room types
All languages

Show reviews that mention 

Showing 171 verified guest comments
12345
10.0
Exceptional
Rosemarie from Philippines
Family with teens
Family Suite
Stayed 2 nights in March 2019

Classic and Nice”

Hotel is small but very nice and clean, no elevator and our room was at the top floor, but hotel staff took care of our luggages. Hotel decoration is very nice, classic. Staff are very friendly and helpful. Breakfast ala carte is very good, big serving, yummy and really a complete breakfast meal. Pool is small but ok. We ordered lunch of pizza and pasta from the hotel's restaurant and they're all yummy.

Reviewed April 11, 2019

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Dear Rosemarie, Vmansion family would like to thank you for choosing our hotel facilities and we are pleased to read your fantastic review about your experience you had with us. Thank you for sharing it with the world! We hope that you will have the opportunity to visit Cambodia again and we look forward to welcome you again soon! Thank you! Best regards, Seanghoeurn,

Responded April 23, 2019
VMANSION Boutique Hotel
10.0
Exceptional
James from Cambodia
Solo traveler
Deluxe Single
Stayed 1 night in July 2019

Exceptional”

Excellent boutique hotel. Good wifi, good aircon, good breakfast, good location, excellent staff. This is a renovated French colonial mansion with only 12 rooms. The rooms are very spacious and comfortable, the best quality for their price in Phnom Penh. I highly recommend this hotel for families, couples and individuals.

Reviewed July 22, 2019

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Dear James, Thank you so much for your comment. We truly appreciate your positive comment and feedback of your stay at our little gem. We are happy to know that your stay at Vmansion was enjoyable and especially our design, breakfast and staff. Thank you again for choosing VMansion Boutique Hotel to stay during ur visit to Phnom Penh. We hope to see you again. Best regards, Seanghoeurn, Sales Managers,

Responded July 25, 2019
VMANSION Boutique Hotel
10.0
Exceptional
DONNA from United States
Solo traveler
Deluxe King
Stayed 4 nights in February 2019

Great Value for the price”

VMansion Hotel is a great little oasis in the middle of a bustling city. Nice pool area, very good restaurant / room service, clean spacious rooms and a very friendly, helpful staff. The air conditioner could have been a little more powerful, but it was comfortable enough for sleeping.

Reviewed March 07, 2019

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Dear DONNA, Thank you very much for your overall 10/10 scores. Your words mean a lot to us and we are appreciating your great comments. Thank you for sharing all your amazing comments with all the travelers and mostly for your great recommendation that you will come back and stay with us. THANK YOU for your trust! We hope to see you again soon. Best regards, Seanghoeurn, Sales Manager,

Responded March 13, 2019
VMANSION Boutique Hotel
10.0
Exceptional
Jason from Australia
Family with young children
Family Suite
Stayed 4 nights in July 2019

Phnom Penh's Hidden Gem”

The staff were amazing, location great, spacious clean room and nice breakfasts. Staff really stood out from the security, reception desk and restaurant staff they are a great asset to this fabulous boutique hotel.

Reviewed July 07, 2019

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Dear Jason, Good morning from Vmansion Boutique Hotel. Thank you very much for your taking your time to write us your amazing and positive review. We are delighted to learn that your stay at our little gem was just perfect. Especially our location, specious room and our excellent staff from the front door. We are looking forward to have you with us or people you recommend int he future. Best regards, Seanghoeurn, Sales Manager,

Responded July 25, 2019
VMANSION Boutique Hotel
10.0
Exceptional
Dan from Canada
Couple
Deluxe King
Stayed 5 nights in January 2019

Exceptional”

The staff were all very helpful and professional. The room was comfortable and there is a nice large safe big enough for two laptops. The breakfast was lovely. Everything was excellent.

Reviewed January 07, 2019

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Dear Dan, Thank you for taking your value time to share us your experience. To know how much our guest enjoyed their stay at Vmansion was our great achievement and very rewarding. I agreed all what you mentioned because this is the result that our team try their best to satisfy our guest. Again, thank you for amazing review and we hope to see you again soon. Best regards, Seanghoeurn,

Responded January 10, 2019
VMANSION Boutique Hotel
10.0
Exceptional
Christine from Malaysia
Group
Deluxe King
Stayed 3 nights in October 2019

Great place!”

We had such a wonderful stay. The staff makes the whole environment of the hotel feel really amazing. It’s really a nice place to stay but because of their amazing, kind and helpful staff, the place feels even better! Highly recommend!

Reviewed October 30, 2019

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Dear Christine, Greetings from Vmansion Boutique Hotel. Thank you for taking your time to write us such an amazing review. We thank you so much for your detailed review and wonderful words. Your descriptions are very nice and we will share it with all the team members for sure to encourage them and to share our gratefulness. Once again, thank you for choosing VMansion to stay during your holiday in Cambodia.We're hoping to see you again soon. Best regards, Seanghoeurn, Sales Manager,

Responded November 15, 2019
VMANSION Boutique Hotel
9.6
Exceptional
Robert from United States
Solo traveler
Deluxe King
Stayed 23 nights in March 2020

Excellent”

I thoroughly enjoyed my stay at the VMansion. The staff went out of their way to make me comfortable. I had been cycle-touring over one year and every member of the staff went out of their way to ease my road weariness. Sophie was a pure gem fill of humor and entertainment , the manager accommodating and a true gentleman. I would highly recommend staying there.

Reviewed March 27, 2020

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10.0
Exceptional
Pierre
Family with young children
Family Suite
Stayed 1 night in February 2019

Nice heaven in the city! ”

Very nice old house in the colonial style, with nicely decorated rooms. Great location, with easy access to all places. And quiet rooms...which is rare in Phnom Penh!

Reviewed February 15, 2019

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Dear Pierre, Greeting from VMansion Boutique Hotel. Thank you for your wonderful review. We are delighted to learnt that you have enjoyed your stay with us. This is our wonderful reward. We hope to see you again soon. Best regards, Seanghoeurn, Sales Manager,

Responded March 13, 2019
VMANSION Boutique Hotel
10.0
Exceptional
beng from Malaysia
Family with young children
Family Suite
Stayed 4 nights in June 2019

4 nights in PP, Cambodia”

Fantastic hotel. Great service, clean and relaxing rooms. Thanks Sophy for taking care of us!

Reviewed July 02, 2019

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Dear Beng, Thank you very very much for your positive feedback and your stay at Vmansion. We are gratefully to know your stay was enjoyable. Of course we will convey this message to our staff to know what they deserved for. Especially Ms. Sophy. Thank you and see you again soon. Best regards, Seanghoeurn, Sales Manager,

Responded July 25, 2019
VMANSION Boutique Hotel
9.2
Exceptional
Jess
Business traveler
Deluxe King
Stayed 1 night in May 2019

Excellent service, wonderful location, big room, good restaurant menu. ”

The staffs are very helpful and friendly, we booked a deluxe king room with wonderful interior designs and big comfortable bed. Ordered a few times from the hotel restaurant and we loved the food especially the Chicken Cordon Bleu! They provide 5 set menus for the included breakfast so we can have different breakfast every morning. Walking distance to some great street foods/coffee and convenience store. Overall, lovely place to stay and we’d love to visit again the next time we come to Cambodia! Thank you for the great service.

Reviewed May 16, 2019

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Dear Jess, Thank you very much for your fair and positive comments about your findings of service, location and facilities of our Vmansion Boutique Hotel. We are happy that you have chosen our hotel and we hope to welcome you again back soon. Best regards, Seanghoeurn, Sales Manager,

Responded June 04, 2019
VMANSION Boutique Hotel
9.2
Exceptional
Sharon from United States
Couple
Deluxe King
Stayed 4 nights in August 2019

A lovely small hotel”

We booked 4 nights at VMansion and extended our stay 3 additional nights after arriving because it is lovely and we like to try out a place first. Breakfast was really good - 4 menu options (rather than a huge and mediocre buffet). Staff was great - helping us book tickets and delivering ice every night and generally very friendly and helpful and warm. There is a small but nice pool in front of the lobby so privacy is not super good but it was used by many guests during our stay. Our Deluxe Double King room was really spacious, quiet, peaceful and the bath was lovely. WiFi and tv were good as well. The hotel is well located, walking distance to many shops and restaurants but the heat of Cambodia requires calling tuk tuks often. We use Grab and had no troubles navigating everywhere we wanted to go. We would definitely recommend and stay here again. Note: There is no elevator so if you mind climbing stairs, make sure you request a ground floor room.

Reviewed August 25, 2019

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Dear Sharon, On behalf of the entire team at Vmansion, I would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for your choosing our little gem and romantic quite in Phnom Penh the charming city. We are happy to read such a feedback from you. Our team here is everything you need. We serve from heart and we are ensuring our guests receive a professional hospitality. Once again, thank you and we hope to you see soon again in the future. Best regards, Seanghoeurn, Sales Manager,

Responded September 04, 2019
VMANSION Boutique Hotel
9.2
Exceptional
Andrew from United Kingdom
Couple
Deluxe Pool View
Stayed 2 nights in March 2019

Small but perfectly formed .....”

A small city centre hotel off a busy side street; very clean, refreshing pool. Great food and amazing staff. Highly recommended.

Reviewed March 22, 2019

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Dear Andrew, Thank you so much for taking your value time to write us your review. We are so glad, you liked our property and everything we have. We hope you will recommend your friends or family to try VMansion during their visit to Phnom Penh Cambodia. We look forward to seeing you again soon. Best regards, Seanghoeurn,

Responded April 22, 2019
VMANSION Boutique Hotel
10.0
Exceptional
hoang from Vietnam
Business traveler
Family Suite
Stayed 2 nights in October 2018

Excellent location”

Excellent location

Reviewed October 09, 2019

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Dear Hoang, Thank you so much for yoru positive short review. We truly appreciate your rating and we hope to see you soon. Best regards, Seanghoeurn, Sales Manager,

Responded October 25, 2019
VMANSION Boutique Hotel
9.2
Exceptional
Sharon from United States
Couple
Deluxe King
Stayed 3 nights in August 2019

Lovely small hotel”

The staff, breakfast and huge room (deluxe king was quite large) motivated us to extend our stay. We would absolutely stay there again!

Reviewed September 05, 2019

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Dear Sharon, Thank you so much for the wonderful review. We are truly grateful you had such a great stay with us. We hope to have you back again on your next trip. Regards, Sales Manager,

Responded September 09, 2019
VMANSION Boutique Hotel
8.4
Excellent
Nikolaos
Couple
Deluxe King
Stayed 3 nights in February 2019

Excellent”

We really enjoyed our stay at the vmansion boutique hotel. The room was very spacious and the area around the pool very charming. The staff was very friendly and always available to provide us information about the city and help us with any requests. As a minor complain: we found the laundry service to be very overpriced.

Reviewed February 17, 2019

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Dear Nikolaos, Good morning from Vmansion Boutique Hotel. I would like to thank you for your description of our room, location, staff, pool and so on... We hope your wonderful review and feedback will help to inspire other traveler to have a chance to stay with us in the future. However, regarding to laundry service fee, let me find it right a little bit, we understand our price is a bit higher than outside but trust me the quality of cleaning is absolutely different. Again, thank you very much for your great review and we hope to see you again soon. Best regards, Seanghoeurn, Sales Manager,

Responded March 13, 2019
VMANSION Boutique Hotel
8.0
Excellent
ronald from United Kingdom
Couple
Deluxe King
Stayed 2 nights in January 2020

Good choice”

We have stayed before and went back. Says it all ! There is some construction work ongoing nearby, but should not greatly detract from staying there. Good location. Nice staff. Pool a definite asset. Room comfortable. Bed a little firm.

Reviewed January 28, 2020

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Dear Ronald, Thank you very much for taking your time to write us a great pleasant review. We do appreciate so much and we hope you to see you again in the future. Best regards, Jackson, The Manager,

Responded March 11, 2020
VMANSION Boutique Hotel
8.4
Excellent
Tonny from Denmark
Couple
Deluxe King
Stayed 3 nights in January 2019

Nice little hotel”

Very sweet staff, good food and relaxed place.

Reviewed January 18, 2019

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Dear Tonny, Thank you very much for your review. We do appreciate very much for your time to write us and top score gave us. We do hope you will return one day. Best regards, Seanghoeurn,, Sales Manager,

Responded January 19, 2019
VMANSION Boutique Hotel
7.6
Very good
Wendy from Singapore
Couple
Deluxe King
Stayed 5 nights in October 2019

Good staff but hotel just not there yet”

The room is decent, staff are friendly but this boutique hotel would not have my 100 marks. The bed is still a little hard for my liking, and the fixtures look a bit dated. There isn't any facilities except for a very small restaurant and a very small pool. I paid a couple of tens for at another newer hotel nearby and loved it.

Reviewed October 15, 2019

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Dear Wendy, Thank you for choosing our hotel for your stay. We regret the firm bed was not to your liking. And we regret that you did't like our antiques and our Indochine era theme. We do have a small hotel. It has just 12 rooms and suites and facilities which are appropriate to our size. We would not be surprised to learn that paying a lot more per night, results in more benefits and conversely paying less results in less facilities. For example, book a room at a 5-star Phnom Penh hotel for over USD200 per night and you can use the tennis courts. Travelers can also book a bunk bed at a Phnom Penh guest house for USD10 per night but no tennis courts, restaurant, pool, en-suite or privacy. Once again thank you for your feedback and hope to see you again soon. Best regards, Seanghoeurn, Sales Manager,

Responded October 25, 2019
VMANSION Boutique Hotel
7.2
Very good
Adrian from Australia
Solo traveler
Deluxe Pool View
Stayed 2 nights in January 2019

Best part was the pool”

The images and description on my booking showed a bath, but the room just had a shower. The shower ran out of hot water every time I used it. The pool area and the breakfast was nice. It was a good place if I was just sleeping there.

Reviewed January 19, 2019

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Dear Mr Adrian, We apologise that your room did not have a bathtub. Please understand that we operate a boutique hotel and, consequently, every room is unique. In fact every room has its own name and theme. In order to sell on online agent websites, we are forced to categories our rooms into only a few types and of course describe every type of room. The result is that the descriptions cannot be exact and in this case, we allocated a pool-view room for you which was a slight exception. We are concerned about the inadequate hot water supply and giving it our attention. We apologize for this too. Thank you for your positive comments regards the pool and breakfasts. Thank you again you for your feedback and we hope to see you again soon. Best regards, Seanghoeurn, Sales Manager,

Responded March 14, 2019
VMANSION Boutique Hotel
2.0
Simom from France
Couple
Deluxe Twin
Stayed 1 night in February 2019

Really bad experience”

Don’t go to this place! I guess they paid to get good reviews because the experience was quite bad. When you pay that amount of money for a room in a country like Cambodia, you expect a certain service level. Well... We got a room with a horrible smell, mix of humidity and chemical perfume (probably used to cover the humidity smell). When I told about it to an employee he told me « thank you for your feedback ». What kind of answer is that? The floor was dirty, and some pieces of the floor were missing... more electrical plugs close to the bed would have been nice too. Breakfast was disgusting, the croissant was hard as a rock, the eggs were tasteless and I don’t even want to talk about the fruits. I guess the night there should be like 15/20 dollars, you should change your prices.

Reviewed February 12, 2019

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Dear Simone We are shocked by your possible illegal remarks, ie 'they paid to get good reviews'. Agoda do NOT allow anonymous reviews, stating reviews are 'Provided by verified guests of Agoda'. Your comment maybe libelous in addition to being ridiculous. Your other comments are therefore less credible. Sorry you disliked our air-freshener. Also sorry you didn't like the apology or gratitude from our staff. We are sure the floor was NOT dirty before check-in. We will consider your suggestion for sockets near the bed. We provide filling, healthy and varied breakfasts and often get compliments. Regards the taste of the eggs, we will complain to the hen. We note you didn't take breakfast during your stay. We are bemused. Perhaps you are confused. We know the market and so we won’t be reducing rates to USD15. Comparing us to USD15 hotels is simply ludicrous. We invite you to stay at one and compare for yourself. Best regards, Seanghoeurn, Sales Manager,

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