West Lake Home Hotel & Spa

3.5 stars out of 5
156 Yen Phu, Tay Ho District, Hanoi, Vietnam, 10000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tay Ho District part of Hanoi, this property puts you close to attractions and interesting dining options. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, spa and sauna on-site.

Highlights

850 meters to Chua Tran Quoc

Check-in [24-hour]

Airport transfer

Great Breakfast

Great View

Facilities

Free Wi-Fi

Spa

Front desk [24-hour]

Restaurant

Sauna

Airport transfer

Family room

Shared kitchen

Your dates are popular among travelersPopular destination! Properties in Hanoi are being booked every minute!
See map

7.4Very good

Location rating score

Very good location - 1.77 kilometers from city center
Popular landmarks
Presidential Palace Historical Site
1.8 km
Ho Chi Minh Mausoleum
2.0 km
One Pillar Pagoda
2.4 km
Vietnam Military History Museum
2.5 km
Old Quarter
2.8 km
Closest landmarks
deutsche mart
270 m
My spot
510 m
An Duong Tennis Courts
510 m
Vietfighter
620 m
Kim Lien Pagoda
650 m
Value for money8.0
Distance to city center2 km
Location rating7.4
Nearest airportNoi Bai International Airport (HAN)
Distance to airport18.5 km

Rooms available at West Lake Home Hotel & Spa

Deluxe City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed or 2 double beds
Enter dates to see prices
Executive Lake View Room
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Standard King Room
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Family
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 single bed and 1 queen be...
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Superior
...
  • Room size: 26 m²/280 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 22 m²/237 ft²
  • Bathtub
  • 1 super king bed
Enter dates to see prices
Deluxe Double or Twin Room with City View
...
  • Room size: 35 m²/377 ft²
  • Bathtub
  • 1 single bed and 1 super ki...
Enter dates to see prices
Deluxe Family Room
...
  • Room size: 35 m²/377 ft²
  • Bathtub
  • 1 single bed and 1 king bed
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 30 m²/323 ft²
  • Bathtub
  • 2 single beds and 1 super k...
Enter dates to see prices
Standard Room
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does West Lake Home Hotel & Spa provide airport transfer?

West Lake Home Hotel & Spa provides airport transfer service upon request with an additional fee of 20000 VND in local currency. To request, check the box on the booking form just before the payment page.

Does West Lake Home Hotel & Spa offer spa services?

You can enjoy your stay at West Lake Home Hotel & Spa much more by taking advantage of the property's available spa services that are offered for all its guests to make your evening or night even better.

Are there ATM on-site at West Lake Home Hotel & Spa?

Absolutely! The perks of staying at West Lake Home Hotel & Spa include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your getaway.

How many rooms does West Lake Home Hotel & Spa have?

West Lake Home Hotel & Spa has a total of 36 rooms.

What payment options are supported at West Lake Home Hotel & Spa?

West Lake Home Hotel & Spa supports up to 4, with payment card selections such as Cash, Visa, MasterCard, and American Express.

What do past travelers love most about West Lake Home Hotel & Spa?

Verified guests that stayed at West Lake Home Hotel & Spa have given this property a rating of 8.321 for its excellent service as the major highlight for their stay.

What is the typical rating that verified Families with young children have given to West Lake Home Hotel & Spa?

Past families with young children that have stayed at this property have given West Lake Home Hotel & Spa an average rating of 8.3. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to West Lake Home Hotel & Spa?

The closest train, metro, or bus station is Hanoi Railway Station, 3480.84 m away from West Lake Home Hotel & Spa.

Can business events be hosted at West Lake Home Hotel & Spa?

West Lake Home Hotel & Spa has 5 venues and can support up to 60 guests. Amenities and services including free WiFi, projector or LED display, audio-visual equipment, and meeting stationery is at your disposal to help your business meeting or occasion a productive one.

More about West Lake Home Hotel & Spa

More about West Lake Home Hotel & Spa

Discover Tranquility at West Lake Home Hotel & Spa

Escape to a haven of serenity at West Lake Home Hotel & Spa, a charming 3.5-star retreat nestled in the heart of Hanoi, Vietnam. With its convenient location just 2 kilometers from the city center and a mere 40 minutes from the airport, this hotel offers a peaceful oasis away from the bustling city while still providing easy access to all the attractions and amenities that Hanoi has to offer. Built in 2016 and renovated in the same year, West Lake Home Hotel & Spa boasts 36 well-appointed rooms designed to provide comfort and relaxation. Each room is thoughtfully furnished with modern amenities, ensuring a pleasant stay for every guest. Whether you are traveling for business or leisure, you will find everything you need for a comfortable stay at this hotel. Check-in begins at 02:00 PM, allowing you ample time to settle in and unwind. The check-out time is until 12:00 PM, giving you a leisurely morning to enjoy a delicious breakfast or indulge in a rejuvenating spa treatment before bidding farewell to this tranquil retreat. Families with young children will appreciate the hotel's child policy, which allows children between the ages of 3 to 6 to stay free of charge. This makes West Lake Home Hotel & Spa an ideal choice for a family vacation, where parents can relax and enjoy their stay knowing that their little ones are well taken care of. Experience the perfect blend of comfort, convenience, and tranquility at West Lake Home Hotel & Spa. Book your stay today and immerse yourself in the peaceful ambiance of this charming Hanoi retreat.

Unwind and Indulge in the Entertainment Facilities at West Lake Home Hotel & Spa

At West Lake Home Hotel & Spa, we understand the importance of providing our guests with a wide range of entertainment facilities to enhance their stay. Whether you're looking to relax, pamper yourself, or simply have a good time, we have everything you need right at your fingertips. Step into our luxurious spa and let your worries melt away as our skilled therapists work their magic. Indulge in a variety of rejuvenating treatments, from soothing massages to invigorating facials. For those who prefer a more active form of relaxation, our sauna is the perfect place to unwind and detoxify your body. If you're in the mood for some retail therapy, our on-site shops have got you covered. From trendy fashion boutiques to unique gift and souvenir shops, you'll find something to suit every taste. And when you're ready to kick back and relax, our shared lounge/TV area offers a comfortable space to socialize, catch up on your favorite shows, or simply enjoy a quiet moment with a book. At West Lake Home Hotel & Spa, we believe that entertainment is an essential part of any memorable stay. Whether you're seeking relaxation, indulgence, or a bit of retail therapy, our entertainment facilities are designed to cater to your every need.

Stay Active at West Lake Home Hotel & Spa

At West Lake Home Hotel & Spa, we understand the importance of staying active even while on vacation. That's why we offer a range of top-notch sports facilities to cater to all your fitness needs. Our 24-hour fitness center is equipped with state-of-the-art exercise machines, allowing you to maintain your workout routine at any time of the day. Whether you prefer cardio exercises, strength training, or yoga sessions, our fitness center has everything you need to achieve your fitness goals. In addition to our fitness center, we also have a tennis court where you can engage in a friendly match with your fellow guests or challenge yourself to improve your skills. Our well-maintained tennis court provides the perfect setting for a fun and active game, surrounded by lush greenery and a serene atmosphere. If you're looking for a more relaxing way to stay active, you can also take a dip in our sparkling swimming pool. Whether you want to swim laps or simply cool off after a workout, our pool is the ideal spot to unwind and rejuvenate. With our range of sports facilities, you can enjoy a well-rounded fitness experience during your stay at West Lake Home Hotel & Spa. Stay active, have fun, and make the most of your time with us!

Convenience Facilities at West Lake Home Hotel & Spa

At West Lake Home Hotel & Spa, guests can expect a range of convenience facilities that cater to their every need. With 24-hour room service, guests can indulge in delicious meals and snacks at any time of the day or night, ensuring a truly hassle-free stay. The hotel also offers laundry service and dry cleaning, making it easy for guests to keep their clothes fresh and clean throughout their stay. For added convenience, there is an express check-in/check-out service, allowing guests to quickly settle in or check out without any delays. Luggage storage is also available, providing a secure place to store belongings while guests explore the vibrant city of Hanoi. Additionally, the hotel features a convenience store, perfect for picking up any essential items or snacks. With daily housekeeping and a laundromat on-site, guests can relax and enjoy their stay without worrying about the small details. Whether it's for business or leisure, West Lake Home Hotel & Spa ensures a comfortable and convenient experience for all guests.

Convenient Transport Facilities at West Lake Home Hotel & Spa

At West Lake Home Hotel & Spa, we understand the importance of convenient transport options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay. For guests arriving by air, our airport transfer service is available to pick you up and drop you off at the airport, making your journey to and from the hotel seamless and stress-free. If you're looking to explore the vibrant city of Hanoi and its surrounding areas, our tour desk can assist you in planning and booking various tours and excursions. Whether you want to visit historical landmarks, experience local culture, or explore the stunning natural beauty of Vietnam, our knowledgeable staff will help you create unforgettable memories. For those who prefer to drive themselves, we provide valet parking and car hire services. Our professional and friendly staff will ensure that your vehicle is safely parked or assist you in renting a car to explore the city at your own pace. To make getting around the city even more convenient, we offer a shuttle service that can take you to popular attractions and shopping districts. Whether you're heading to the famous Old Quarter or exploring the bustling markets, our shuttle service will save you time and effort. If you prefer the convenience of a taxi, our hotel can arrange reliable taxi services, ensuring that you can easily reach your desired destinations without any hassle. Lastly, our ticket service allows you to conveniently book tickets for various attractions, shows, and events. Whether you want to catch a traditional water puppet show or attend a cultural performance, our ticket service will ensure that you have access to the best entertainment options in Hanoi. At West Lake Home Hotel & Spa, we strive to provide our guests with the utmost convenience and comfort. With our comprehensive range of transport facilities, you can relax and enjoy your stay in Hanoi without worrying about transportation logistics.





Indulge in Culinary Delights at West Lake Home Hotel & Spa

At West Lake Home Hotel & Spa, dining is an experience that tantalizes the senses. With a variety of dining facilities to choose from, guests are spoiled for choice when it comes to satisfying their cravings. Start your day off right with a delicious breakfast buffet that offers a wide selection of both local and international dishes. From freshly baked pastries to made-to-order omelettes, there is something to suit every palate. For those who prefer a lighter option, a continental breakfast is also available. Throughout the day, guests can enjoy the convenience of 24-hour room service, ensuring that a delectable meal is just a phone call away. The hotel's coffee shop is the perfect spot to relax and unwind, offering a range of specialty coffees, teas, and light bites. For those who prefer a more immersive culinary experience, the on-site restaurant serves up a mouthwatering array of local and international cuisine. From traditional Vietnamese delicacies to international favorites, every dish is prepared with the utmost care and attention to detail. For guests who prefer to cook their own meals, the shared kitchen provides all the necessary amenities and utensils, making it easy to whip up a home-cooked feast. With daily housekeeping and grocery deliveries available, guests can fully immerse themselves in the culinary delights of West Lake Home Hotel & Spa without having to worry about the hassle of grocery shopping or cleaning up afterwards. Indulge in a gastronomic adventure like no other at West Lake Home Hotel & Spa.

Luxurious and Comfortable Rooms at West Lake Home Hotel & Spa

Experience the epitome of luxury and comfort at West Lake Home Hotel & Spa in Hanoi, Vietnam. With a range of exquisite room offerings, this hotel is the perfect choice for both leisure and business travelers. Indulge in the Deluxe City View room, featuring 30 square meters of space and the option of 2 Double Beds or 1 King Bed. Enjoy breathtaking views of the city skyline while relaxing in the utmost comfort. For families, the Deluxe Family room offers 35 square meters of space with the choice of 1 Single Bed or 1 Queen Bed, ensuring a cozy and memorable stay. For those seeking a touch of elegance, the Executive Lake View Room is the ideal choice. With 30 square meters of space and a plush King Bed, this room offers stunning views of the tranquil West Lake. The Standard King Room provides a cozy retreat with its 16 square meters of space and a comfortable King Bed. Lastly, the Superior room offers 26 square meters of space and a Queen Bed, perfect for a relaxing stay. Booking these luxurious rooms on Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can easily compare prices, read reviews, and make your reservation with just a few clicks. Don't miss out on the opportunity to enjoy the ultimate comfort and convenience at West Lake Home Hotel & Spa.

Discover the Tranquility of Tay Ho District in Hanoi

Nestled on the shores of the iconic West Lake, Tay Ho District in Hanoi offers a serene and picturesque escape from the bustling city center. Known for its stunning natural beauty and tranquil atmosphere, this district is a favorite among locals and travelers alike. One of the main attractions of Tay Ho District is undoubtedly the West Lake itself. With its expansive waters and lush green surroundings, it provides the perfect backdrop for a leisurely stroll or a peaceful boat ride. The lake is dotted with charming pagodas and temples, adding to the district's cultural charm. As you explore the area, you'll also come across vibrant markets, where you can immerse yourself in the local culture and sample delicious street food. Tay Ho District is also known for its vibrant expat community, resulting in a diverse range of dining options. From trendy cafes to upscale restaurants, you'll find a variety of international cuisines to satisfy your taste buds. After a long day of exploring, indulge in a rejuvenating spa treatment at one of the district's many wellness centers. With its serene beauty and cultural richness, Tay Ho District is the perfect destination for those seeking a peaceful retreat in Hanoi. Whether you're looking to unwind by the lake or immerse yourself in the local culture, this district has something to offer for everyone.

Convenient Transportation Options from Hanoi's Airports to West Lake Home Hotel & Spa

Located in the picturesque Tay Ho District of Hanoi, Vietnam, West Lake Home Hotel & Spa offers a tranquil oasis amidst the bustling city. Getting to this charming hotel is a breeze, thanks to the convenient transportation options from Hanoi's airports. If you are flying into Noi Bai International Airport, which is the main international airport serving Hanoi, you have several transportation choices to reach West Lake Home Hotel & Spa. The most convenient option is to take a taxi or a private car, which can be easily arranged at the airport. The journey from the airport to the hotel takes approximately 30 minutes, depending on the traffic. Alternatively, you can also opt for a ride-sharing service or book a transfer through the hotel for a hassle-free experience. For those arriving at the smaller domestic airport, Cat Bi International Airport, located in Hai Phong, there are also transportation options available to reach West Lake Home Hotel & Spa. From Cat Bi International Airport, you can take a taxi or a private car to Hanoi, which is approximately a 2-hour drive. Once in Hanoi, you can easily navigate your way to the hotel using the aforementioned transportation options. No matter which airport you arrive at, the journey to West Lake Home Hotel & Spa promises to be convenient and comfortable, allowing you to start your stay in Hanoi on a positive note. With its peaceful location by the famous West Lake and its luxurious amenities, this hotel is the perfect choice for travelers seeking a serene retreat in the heart of the city.

Discover Exciting Landmarks and Attractions near West Lake Home Hotel & Spa

Located in Hanoi, Vietnam, West Lake Home Hotel & Spa offers a convenient base to explore the surrounding landmarks and attractions. One of the notable landmarks nearby is the Ho Tay Water Park, perfect for a day of fun and relaxation with its thrilling water slides and pools. For wine enthusiasts, Vin+ 35B Xuân La is a must-visit destination, offering a wide selection of wines in a cozy and elegant setting. Nature lovers will be delighted to discover Phu Tay Ho, a picturesque shrine situated on the western shore of West Lake. This sacred site is dedicated to the Mother Goddess and attracts visitors with its tranquil ambiance and stunning views. For those seeking inner peace and rejuvenation, Zenith yoga is just a short distance away. Unwind and connect with your mind, body, and soul through various yoga classes and meditation sessions. Culture enthusiasts can explore the nearby Kim Lien Pagoda, a historic Buddhist temple known for its intricate architecture and serene atmosphere. Shopping enthusiasts will also find delight in the nearby mall and Vin+ 250 LL Quân, offering a range of retail outlets and dining options. Additionally, the International SOS Medical and Dental Clinic - 24 hrs ensures peace of mind for travelers in need of medical assistance. Convenience is at your fingertips with the Oasis Grocery Store and Gourmet Shop, where you can stock up on essentials or indulge in delicious treats. Lastly, Gian Hàng Từ Thiện is a unique marketplace where you can support local artisans and find one-of-a-kind souvenirs. With such a diverse range of landmarks and attractions nearby, West Lake Home Hotel & Spa promises an unforgettable stay filled with exploration and relaxation.





A Culinary Delight: Indulge in a Variety of Dining Options

When it comes to dining, West Lake Home Hotel & Spa's location offers a plethora of options to satisfy every palate. Just steps away from the hotel, you'll find a range of restaurants that cater to different tastes and cuisines. Craving Indian flavors? Head to MAAZI West-Lake or Hill top curry Indian restaurant for authentic and aromatic dishes. For a taste of the exotic, Dalcheeni Indian Restaurant is a must-visit. If you're in the mood for some international cuisine, Chops Tay Ho and 6 Degrees are popular choices, serving up delectable Western dishes. Pizza lovers will be delighted by the mouthwatering creations at Pizza Belga, while those seeking a lively atmosphere can enjoy a meal at The Republic. For a taste of Mexico, Anita's Cantina offers a vibrant menu of Mexican delights. Dragon Cello Restaurant is perfect for those looking to savor Vietnamese cuisine, while Phuong Nguyen Restaurant is known for its fresh and flavorful local dishes. With such a diverse range of dining options, West Lake Home Hotel & Spa ensures that guests can embark on a culinary adventure without having to venture far from their doorstep.

Shop till you drop at West Lake Home Hotel & Spa

Located in the heart of Hanoi, West Lake Home Hotel & Spa is surrounded by an array of shopping landmarks that will satisfy even the most avid shoppers. Just a short stroll away, you will find Hoa Fashion, a boutique known for its trendy and stylish clothing. For those looking for unique wooden crafts, Wood Plus Vietnam offers a wide selection of beautifully crafted furniture and home decor. Zeds Threads is a must-visit for fashion-forward individuals, offering a range of contemporary clothing and accessories. George's Fashion Boutique is a hidden gem, offering bespoke tailoring services and a curated collection of designer pieces. L'Atelier is a haven for art enthusiasts, showcasing stunning lacquerware and other traditional Vietnamese crafts. If you're in search of one-of-a-kind souvenirs, Lacquer and more is the place to go. Zo Project is a concept store that promotes sustainable fashion, featuring clothing and accessories made from eco-friendly materials. Emporium Hanoi is a shopper's paradise, housing a variety of high-end international brands. Bamboo Village Shop is perfect for those seeking authentic Vietnamese handicrafts and traditional clothing. Module 7 is a trendy concept store that showcases a mix of local and international designers. With such a diverse range of shopping options, guests at West Lake Home Hotel & Spa will be spoilt for choice when it comes to retail therapy.





Exceptional Service and Comfort in a Prime Location

West Lake Home Hotel & Spa has received rave reviews for its exceptional service, comfortable accommodations, and prime location. Guests have consistently praised the friendly, polite, and helpful staff who go above and beyond to ensure a memorable stay. The hotel's warm and welcoming atmosphere makes guests feel right at home, and the staff's attentiveness adds an extra touch of luxury to the experience. The hotel's cleanliness and attention to detail have also been highly praised by guests. The rooms are impeccably maintained, providing a comfortable and relaxing environment for guests to unwind after a day of exploring Hanoi. The hotel's prime location offers easy access to popular attractions, with the added bonus of a beautiful view of the lake. Guests have enjoyed the tranquility and serenity that comes with being near the water, making their stay even more enjoyable. Furthermore, the hotel's breakfast has received glowing reviews from guests. The delicious spread of dishes caters to various tastes and dietary preferences, ensuring a satisfying start to the day. Whether guests are looking for a hearty meal or a light and healthy option, the breakfast at West Lake Home Hotel & Spa has something for everyone. With friendly staff, a great breakfast, a helpful team, and a quiet atmosphere, it's no wonder that guests are eager to return to this exceptional hotel in Hanoi.

A Tranquil Oasis with Exceptional Staff Performance

Welcome to West Lake Home Hotel & Spa, a hidden gem nestled in the heart of Hanoi, Vietnam. With an impressive overall rating of 7.9, this hotel offers a truly unforgettable experience for travelers seeking comfort, value, and impeccable service. One of the standout features of West Lake Home Hotel & Spa is its exceptional staff performance, which has earned it a remarkable rating of 8.3. The dedicated and friendly team goes above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment you step foot into the hotel, you will be greeted with warm smiles and a genuine desire to make your stay as enjoyable as possible. Whether you need assistance with arranging tours, recommendations for local attractions, or simply a friendly chat, the staff at West Lake Home Hotel & Spa will be there to cater to your every need. In addition to the outstanding staff, this hotel also boasts a rating of 8.1 for cleanliness, guaranteeing a spotless and hygienic environment for guests. The rooms are meticulously maintained, with attention to detail evident in every corner. From the crisp linens to the sparkling bathrooms, you can expect nothing less than pristine conditions during your stay. The hotel's commitment to cleanliness ensures that you can relax and unwind in a space that feels fresh and inviting. With a rating of 8.0 for value, West Lake Home Hotel & Spa offers excellent affordability without compromising on quality. Guests rave about the exceptional value for money, praising the hotel for its luxurious amenities and affordable rates. Whether you're traveling on a tight budget or simply looking for a great deal, this hotel provides exceptional value that is hard to beat. If you're searching for a tranquil oasis in the bustling city of Hanoi, look no further than West Lake Home Hotel & Spa. With its exceptional staff performance, pristine cleanliness, and unbeatable value, this hotel is the perfect choice for a memorable and rejuvenating stay.

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Amenities and facilities

Very good7.4

Facilities

Most talked about facilities
Languages spoken
  • English
  • French
  • Italian
  • Japanese
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Sauna
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian cuisine in restaurant
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Buffet in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Grocery delivery
  • Restaurant breakfast
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Shared kitchen
  • Soup in restaurant
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Infirmary
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting stationery
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
Access
  • Buzzer/wireless intercom
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathtub
  • Closet
  • Free bottled water unavailable
  • In-room safe box
  • Mirror
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • TV

Food and dining

Breakfast options
  • Continental

Location

156 Yen Phu, Tay Ho District, Hanoi, Vietnam, 10000

Very good7.4

Location

Airports
  • Noi Bai International Airport (HAN)
    18.5 km 27 min drive
  • Cat Bi International Airport (HPH)
    95.9 km
Public transportation
  • Hanoi Railway Station
    3.5 km 18 min drive
Hospital or clinic
  • Paris Miki Vietnam
    810 m
Shopping
  • Night Market
    2.6 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Presidential Palace Historical Site
    1.8 km
  • Ho Chi Minh Mausoleum
    2.0 km
  • One Pillar Pagoda
    2.4 km
  • Vietnam Military History Museum
    2.5 km
  • Old Quarter
    2.8 km
  • Temple of Literature & National University
    3.1 km
  • St. Joseph's Cathedral
    3.3 km
  • Hoa Lo Prison
    3.5 km
  • Vietnamese Women's Museum
    3.9 km
  • Vietnam Museum of Ethnology
    4.1 km
Nearby landmarks
  • deutsche mart
    270 m
  • My spot
    510 m
  • An Duong Tennis Courts
    510 m
  • Vietfighter
    620 m
  • Kim Lien Pagoda
    650 m
  • Hoa Fashion
    750 m
  • Oasis Grocery Store and Gourmet Shop
    760 m
  • YNOT
    760 m
  • Paris Miki Vietnam
    810 m
  • Hanoi Design Centre
    830 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until12:00
  • Check-out from12:00
  • Check-in until23:59
Getting around
  • Distance from city center2 km
  • Travel time to airport (minutes)40
  • Airport transfer fee20000 VND
Extras
  • Daily Internet/Wi-Fi fee0 USD
  • Breakfast charge (unless included in room price)125000 VND
The property
  • Year property opened2016
  • Number of floors8
  • Room voltage220
  • Number of rooms 36
  • Most recent renovation2016
  • Non-smoking rooms/floorsYes
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name844
Parking
  • Daily parking fee0 USD

Reviews of West Lake Home Hotel & Spa from real guests

Provided by verified guests of

Agoda logo
7.9
  • Service score 8.3 out of 10
    Service8.3
  • Cleanliness score 8.1 out of 10
    Cleanliness8.1
  • Value for money score 8 out of 10
    Value for money8.0
  • Facilities score 7.4 out of 10
    Facilities7.4
  • Location score 7.4 out of 10
    Location7.4
High score for Hanoi
Rating
9+ Exceptional (82)
8-9 Excellent (31)
7-8 Very Good (39)
6-7 Good (17)
<6 Below Expectation (39)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 208 verified guest comments
12345
10.0
Exceptional
David from South Africa
Solo traveler
Standard Room
Stayed 2 nights in December 2019

Meets needs - Near Lake Tay Ho”

Meets needs. Near Lake Tay Ho, cose to Old Quarter. Friendly staff, clean rooms

Reviewed June 18, 2020
9.6
Exceptional
Thi from Vietnam
Business traveler
Standard Room
Stayed 1 night in December 2019

. The hotel location and staff are perfect”

It is a perfect choice for business or family travellers. I am impressed with the helpfulness of the staff and the lake view. Breakfast is at value of the price.

Reviewed December 31, 2019
9.2
Exceptional
Brendan from Australia
Solo traveler
Standard Room
Stayed 5 nights in November 2019

If you like a bit of space, consider upgrading. The extra spend is so worth it.”

Great service - the staff really want to help you and they bargain on your behalf when booking trips or services. One even went and purchased socks for me, since he said he knew where to get them and that the locals get them cheaper. The single room is VERY small and if you are going to be relaxing in the room at night, consider an upgrade to family room. The extra spend makes it so much more comfortable.

Reviewed December 05, 2019
9.6
Exceptional
peter from Australia
Couple
Standard King Room
Stayed 2 nights in November 2019

Very helpful members, and did good things for us...”

What a GREAT breakfast,,, the BEST food theTHAT WE HAD WHILE IN HANOI.......THANKS

Reviewed December 03, 2019
7.2
Very good
Ahmed from Egypt
Business traveler
Superior Single or Double Room
Stayed 1 night in November 2019

BOOKING NOT FOUND ”

I arrived hotel, they informed me , they do not have my booking , and hotel is full !!! I tried to contact Agoda but failed to find AGODA contact in Vietnam, I checked their system and found my name and different booking site, and hardly convinced them , I waited for 2 hours till they arrange room. I need AGODA contact in Vietnam to use in similar cases during my future trips

Reviewed November 26, 2019
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